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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Castelle 5000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Castelle 5000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Castelle 5000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Castelle 5000 should contain:
- informations concerning technical data of Castelle 5000
- name of the manufacturer and a year of construction of the Castelle 5000 item
- rules of operation, control and maintenance of the Castelle 5000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Castelle 5000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Castelle 5000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Castelle service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Castelle 5000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Castelle 5000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
FaxPress Whi te Paper Ou t l ook D i rect (f orm erl y Exch a n ge D i rect) fo r the FaxP ress 2500, FaxP ress 50 00, F axP ress 70 00 and FaxP ress 7500[...]
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Page 2
Fax Press Wh i t e Paper Ex c h a n ge Conn ec t or a n d N ati v e At t ac h m e n t G ate w a y 2 F axP res s Ou tl ook Di rect Fax Press S erv er Ov erv iew FaxP ress offe rs a s c al a bl e produc t l ine tha t rang e s from a n entry-level, s in g le- li ne un i t to a hig h-e nd, 8-li ne s e rver. As fa x dem a nd g ro ws, addi t i ona l fax [...]
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Page 3
Fax Press Wh i t e Paper Ex c h a n ge Conn ec t or a n d N ati v e At t ac h m e n t G ate w a y 3 F axP res s Ou tl ook Di rect Fax Press Ou tlo ok Dire ct Ov erv iew Caste l l e ' s FaxP ress Outl ook Di re ct service software provi des a simp l i f ied, cost-e ffect i ve way for Mi crosoft E xchang e and Outl ook users to send a nd r ecei [...]
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Page 4
Fax Press Wh i t e Paper Ex c h a n ge Conn ec t or a n d N ati v e At t ac h m e n t G ate w a y 4 Se nding Fa xe s Us in g Outlook Direct to send a fa x m essag e re qui res tha t you addre s s your emai l to the recipi ent ' s fax number, rat her th a n the e m ail addre s s. You m ay e i the r address your fax m e s sag es u si n g the Bus[...]
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Page 5
Fax Press Wh i t e Paper Ex c h a n ge Conn ec t or a n d N ati v e At t ac h m e n t G ate w a y 5 Caste l l e Corporate H e adquar t ers 855 Jarvi s Dr i ve, S u i t e 100 Morg a n Hi l l , C A 95037 USA T e l: 408-852-8000 or 800-289-7555 Fax: 408-852-8100 Emai l : sa l e s @ca stell e.com Web: www.c a ste ll e .c om © 2002 C a st el le. Th is [...]