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Cisco Systems 2000.4.3 manual

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  • Page 1

    Corporate Headquarters: © 20 06 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Installing the Operat ing System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a Note This document supports op erating system in stallations 2000.4.3 an d 2000.4.3a; it also [...]

  • Page 2

    2 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Revision History Revision History Ta b l e 1 provides th e re vision history of this do cument. Contents This document incl udes the follo win g topics: • Revision History , page 2 • Con v entions, page 4 • Related Docume[...]

  • Page 3

    3 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Contents – Which Cisco Unified Commu nications applicati ons may I install on the same server as Cisco Unified CallMana ger?, page 14 – May I run a web bro wser on the server?, page 14 – What preinstallation tasks should[...]

  • Page 4

    4 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Conventions Conventions The follo wing documentation con ventions ap ply to this document: Blue T ext —T o quickly na vigate to a section or URL, click te xt that appears in this color . Note Reader , take note. Notes contain[...]

  • Page 5

    5 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 What’s Changed in This Release What’s Changed in This Release For a list of changes for this release, refer to the Cisco Unif ied Communications Operatin g System Release Notes . T o obtain the document, see Ta b l e 2 . T[...]

  • Page 6

    6 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Hardware Requ irements Hardware Requirements For hardw are requirements, refer to the Cisco Unif ied Communications Oper ating System Release Notes . T o obtain the document, see Ta b l e 2 . Important Considerations Before you[...]

  • Page 7

    7 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation • Installing or using Netscape Na vigator on the Cisco MCS or the Ci sco-approv ed, customer-pro vided server causes se vere performance problems. • Caref[...]

  • Page 8

    8 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation All Cisco MCS and customer-pro vide d servers that meet approved Cisco conf iguration standards ship with a blank hard dri ve. When you purchase a Ci sco Unif [...]

  • Page 9

    9 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation How does the operating system installation work? When you begi n the installation, you boot the serv er from the operating system installat ion disk. After th[...]

  • Page 10

    10 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation • Do not include a space anywhere in the computer name, including leading or trail ing spaces. Do not use the follo wing characters and symbo ls, which are [...]

  • Page 11

    11 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation Caution If you choose to use Dynamic H o st Conf iguration Pr otocol (DHCP), Cisco T e chnical Assistance Center (T AC) requires that you reserve an IP addre[...]

  • Page 12

    12 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation Configuration Data See T able 3 on p age 12 for configuration information that is re quired for install ing the operating system on your server . • Complete[...]

  • Page 13

    13 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation Which Cisco-verified, third-party applications may I install on the server? Caution Cisco supports a limited li st of applications on the server s where Cisc[...]

  • Page 14

    14 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation Which Cisco Unified Communications applications may I install on the same server as Cisco Unified CallManager? Consider the follo wing information before you [...]

  • Page 15

    15 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation May I use Terminal Services, VNC, or ILO to install the operating system on this server? About Terminal Services Cisco does not support i n stallations or up[...]

  • Page 16

    16 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation What preinstallation tasks should I perform? For preinst allation tasks that you must comp lete before you install this op erating system, see Ta b l e 4 . Wh[...]

  • Page 17

    17 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing the Operating Syste m Note Be aw are that not all messages that display in the lo g file are catastrophic. Messages appear in the log file for man y reasons. For example, messages show attempts t o access a service[...]

  • Page 18

    18 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing the Operating System Procedure Step 1 Locate the operating system instal lation disk. Step 2 Insert the disk and th en power up the serv er . Y ou must boot from this disk to begi n installing the operating system. [...]

  • Page 19

    19 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Step 9 The W orkgroup or Computer Domain windows displa y . If the server e xists in a domain, Cisco requires that you place the serv er in a workgroup during the inst allation. T o join a w[...]

  • Page 20

    20 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Configuring Network Settings Ti p Cisco recommends that you conf igure static IP i nformation, which ensu res that the Cisco Unif ied CallManager serv er obtains a fix ed IP address. W ith th[...]

  • Page 21

    21 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Ti p Cisco strongly recommends that you conf igure a static IP address instead of using DH CP . For more information on DHCP and static IP addresses, see the “ What data mu st I provide to[...]

  • Page 22

    22 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks d. On a new lin e at the end of the hosts file, ente r the follo wing information in two dif ferent columns: IP address of the server (f irst column) and Cisc o Unif ied CallManager serv er n[...]

  • Page 23

    23 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Y ou must uninstall the non-security Microsoft W indows hotf ix 831877 that Cisco W in-OS 2000.4.1 (and later) incl udes. Note Microsoft Windo ws hotfix 83187 7 co mprises a non-security upd[...]

  • Page 24

    24 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions Abou t Operating System Software Update s Frequently Asked Questions About Operating System Software Updates Re vie w the follo wing information before you upgrade the operati ng system. Why can I no[...]

  • Page 25

    25 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Q uestions About Operating System Software Updates Which versions of the operating system are compatible with operating system upgrade 2000.4.3a? Y ou can upgrade an y Cisco MCS or Cisco-approv e d, customer [...]

  • Page 26

    26 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing Operating System Software Updates The ILO administrator who accesses the remote server co ntrols all tasks that occu r on the server . If an administrator is performin g an installation/ upgrade dire ctly on the ser[...]

  • Page 27

    27 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing Operating System Software Updates • V erify that you ha ve enough f ree disk space on the ser ver . Make sure that you have 1 GB of free disk space. Delete any unnecessary files. Remo ve old lo g files, CDP recor[...]

  • Page 28

    28 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Ongoing Server Ma nagement • V erify that all necessary services in Cisco Unif ied CallManag er Serviceability are running on the server . Refer to the Cisco CallManag er Serviceability Admini stration Guide (f or 3.3) or Ci[...]

  • Page 29

    29 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messages The memory detected was not a minimum expected <number> MB Actual detected memory: <number> MB Please correct before reattempting installat ion. Memory Size Fatal Error This message displays when th[...]

  • Page 30

    30 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messag es The current version of the BIOS is <number> This BIOS versi on is belo w the minimum expected version of <number> The BIOS will be automati cally up graded as part of this in stallation. Press &apos[...]

  • Page 31

    31 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messages The current version of the RAID Firmw are is <number> The RAID Firmware version tested on this system is <number> Please note this system has not been tested with the detected RAID Firmware v ersion[...]

  • Page 32

    32 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messag es The installation w as unable to detect the needed state information! This can be caused by a co rrupted or i ncompatible BIOS ve rsion. Error code: <number> Fata l Er ro r This message displays when th e [...]

  • Page 33

    33 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Using the Bug Toolkit Using the Bug Toolkit If you ha ve an account with Cisco. com (Cisco Conn ection Online), y ou can use the Bug T oolkit to f ind cav eats for this product. T o use the Bug T oolkit, go to this URL: http:[...]

  • Page 34

    34 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Documentation Fe edback Product Documentation DVD The Product Documentation DVD is a comprehensi ve library of technical product documentation o n a portable medium. The D VD enables you to access multiple v ersions of install[...]

  • Page 35

    35 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Technical Assista nce A current list of security advisories, security noti ces, and securi ty responses for Cisco products is av ailable at t his URL: http://www .cisco.co m/go/psirt T o see security advisories, sec[...]

  • Page 36

    36 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Technica l Assistance Cisco Technical Support & Documentation Website The Cisco T echnical Support & Documentation websit e provides online documents an d tools for troubleshooting and resolv ing technical is[...]

  • Page 37

    37 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Additional Publ ications and Information Se verit y 1 (S1)—An e xisting network is do wn, or there is a critical impact to your business operations. Y ou and Cisco will commit al l necessary resources around the c[...]

  • Page 38

    38 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Additional Pub lications and Information • Internet Pr ot ocol Journal is a quarterly jour nal published by Cisco Sy stems for engineering professionals in vol ved in d esigning, de veloping, and operatin g public [...]