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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems 2000.4.3a, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems 2000.4.3a one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems 2000.4.3a. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems 2000.4.3a should contain:
- informations concerning technical data of Cisco Systems 2000.4.3a
- name of the manufacturer and a year of construction of the Cisco Systems 2000.4.3a item
- rules of operation, control and maintenance of the Cisco Systems 2000.4.3a item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems 2000.4.3a alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems 2000.4.3a, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems 2000.4.3a.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems 2000.4.3a item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Corporate Headquarters: © 20 06 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Installing the Operat ing System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a Note This document supports op erating system in stallations 2000.4.3 an d 2000.4.3a; it also [...]
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2 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Revision History Revision History Ta b l e 1 provides th e re vision history of this do cument. Contents This document incl udes the follo win g topics: • Revision History , page 2 • Con v entions, page 4 • Related Docume[...]
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3 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Contents – Which Cisco Unified Commu nications applicati ons may I install on the same server as Cisco Unified CallMana ger?, page 14 – May I run a web bro wser on the server?, page 14 – What preinstallation tasks should[...]
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4 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Conventions Conventions The follo wing documentation con ventions ap ply to this document: Blue T ext —T o quickly na vigate to a section or URL, click te xt that appears in this color . Note Reader , take note. Notes contain[...]
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5 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 What’s Changed in This Release What’s Changed in This Release For a list of changes for this release, refer to the Cisco Unif ied Communications Operatin g System Release Notes . T o obtain the document, see Ta b l e 2 . T[...]
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6 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Hardware Requ irements Hardware Requirements For hardw are requirements, refer to the Cisco Unif ied Communications Oper ating System Release Notes . T o obtain the document, see Ta b l e 2 . Important Considerations Before you[...]
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7 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation • Installing or using Netscape Na vigator on the Cisco MCS or the Ci sco-approv ed, customer-pro vided server causes se vere performance problems. • Caref[...]
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8 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation All Cisco MCS and customer-pro vide d servers that meet approved Cisco conf iguration standards ship with a blank hard dri ve. When you purchase a Ci sco Unif [...]
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9 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation How does the operating system installation work? When you begi n the installation, you boot the serv er from the operating system installat ion disk. After th[...]
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10 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation • Do not include a space anywhere in the computer name, including leading or trail ing spaces. Do not use the follo wing characters and symbo ls, which are [...]
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11 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation Caution If you choose to use Dynamic H o st Conf iguration Pr otocol (DHCP), Cisco T e chnical Assistance Center (T AC) requires that you reserve an IP addre[...]
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12 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation Configuration Data See T able 3 on p age 12 for configuration information that is re quired for install ing the operating system on your server . • Complete[...]
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13 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation Which Cisco-verified, third-party applications may I install on the server? Caution Cisco supports a limited li st of applications on the server s where Cisc[...]
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14 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation Which Cisco Unified Communications applications may I install on the same server as Cisco Unified CallManager? Consider the follo wing information before you [...]
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15 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions A bout the Operating System Installation May I use Terminal Services, VNC, or ILO to install the operating system on this server? About Terminal Services Cisco does not support i n stallations or up[...]
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16 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions About the Operating System In stallation What preinstallation tasks should I perform? For preinst allation tasks that you must comp lete before you install this op erating system, see Ta b l e 4 . Wh[...]
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17 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing the Operating Syste m Note Be aw are that not all messages that display in the lo g file are catastrophic. Messages appear in the log file for man y reasons. For example, messages show attempts t o access a service[...]
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18 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing the Operating System Procedure Step 1 Locate the operating system instal lation disk. Step 2 Insert the disk and th en power up the serv er . Y ou must boot from this disk to begi n installing the operating system. [...]
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19 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Step 9 The W orkgroup or Computer Domain windows displa y . If the server e xists in a domain, Cisco requires that you place the serv er in a workgroup during the inst allation. T o join a w[...]
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20 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Configuring Network Settings Ti p Cisco recommends that you conf igure static IP i nformation, which ensu res that the Cisco Unif ied CallManager serv er obtains a fix ed IP address. W ith th[...]
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21 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Ti p Cisco strongly recommends that you conf igure a static IP address instead of using DH CP . For more information on DHCP and static IP addresses, see the “ What data mu st I provide to[...]
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22 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks d. On a new lin e at the end of the hosts file, ente r the follo wing information in two dif ferent columns: IP address of the server (f irst column) and Cisc o Unif ied CallManager serv er n[...]
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23 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Performing Post-Installation Tasks Y ou must uninstall the non-security Microsoft W indows hotf ix 831877 that Cisco W in-OS 2000.4.1 (and later) incl udes. Note Microsoft Windo ws hotfix 83187 7 co mprises a non-security upd[...]
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24 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Questions Abou t Operating System Software Update s Frequently Asked Questions About Operating System Software Updates Re vie w the follo wing information before you upgrade the operati ng system. Why can I no[...]
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25 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Frequently Asked Q uestions About Operating System Software Updates Which versions of the operating system are compatible with operating system upgrade 2000.4.3a? Y ou can upgrade an y Cisco MCS or Cisco-approv e d, customer [...]
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26 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing Operating System Software Updates The ILO administrator who accesses the remote server co ntrols all tasks that occu r on the server . If an administrator is performin g an installation/ upgrade dire ctly on the ser[...]
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27 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Installing Operating System Software Updates • V erify that you ha ve enough f ree disk space on the ser ver . Make sure that you have 1 GB of free disk space. Delete any unnecessary files. Remo ve old lo g files, CDP recor[...]
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28 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Ongoing Server Ma nagement • V erify that all necessary services in Cisco Unif ied CallManag er Serviceability are running on the server . Refer to the Cisco CallManag er Serviceability Admini stration Guide (f or 3.3) or Ci[...]
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29 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messages The memory detected was not a minimum expected <number> MB Actual detected memory: <number> MB Please correct before reattempting installat ion. Memory Size Fatal Error This message displays when th[...]
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30 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messag es The current version of the BIOS is <number> This BIOS versi on is belo w the minimum expected version of <number> The BIOS will be automati cally up graded as part of this in stallation. Press &apos[...]
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31 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messages The current version of the RAID Firmw are is <number> The RAID Firmware version tested on this system is <number> Please note this system has not been tested with the detected RAID Firmware v ersion[...]
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32 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Error Messag es The installation w as unable to detect the needed state information! This can be caused by a co rrupted or i ncompatible BIOS ve rsion. Error code: <number> Fata l Er ro r This message displays when th e [...]
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33 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Using the Bug Toolkit Using the Bug Toolkit If you ha ve an account with Cisco. com (Cisco Conn ection Online), y ou can use the Bug T oolkit to f ind cav eats for this product. T o use the Bug T oolkit, go to this URL: http:[...]
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34 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Documentation Fe edback Product Documentation DVD The Product Documentation DVD is a comprehensi ve library of technical product documentation o n a portable medium. The D VD enables you to access multiple v ersions of install[...]
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35 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Technical Assista nce A current list of security advisories, security noti ces, and securi ty responses for Cisco products is av ailable at t his URL: http://www .cisco.co m/go/psirt T o see security advisories, sec[...]
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36 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Technica l Assistance Cisco Technical Support & Documentation Website The Cisco T echnical Support & Documentation websit e provides online documents an d tools for troubleshooting and resolv ing technical is[...]
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37 Installing the Operating System on the Cisco Unified Communi ca tions Server, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Additional Publ ications and Information Se verit y 1 (S1)—An e xisting network is do wn, or there is a critical impact to your business operations. Y ou and Cisco will commit al l necessary resources around the c[...]
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38 Installing the Operating System on the Cisco Unified Communications Serv er, Versions 2000.4.3 and 2000.4.3a OL-10221-02 Obtaining Additional Pub lications and Information • Internet Pr ot ocol Journal is a quarterly jour nal published by Cisco Sy stems for engineering professionals in vol ved in d esigning, de veloping, and operatin g public [...]