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Table of contents for the manual
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Page 1
G ETTING S TARTED G UIDE Cisco Aironet 3700 Series Access Points 1 About this Guide 2 Introduction to the Access Point 3 Safety Instructi ons 4 Unpacking 5 Configuratio ns 6 Access Point Ports and Connectors 7 Configuring the Access Point 8 Mounting the Access Point 9 Deploying the Access Poin t on the Wireless Network 10 Installing Modules 11 Trou[...]
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2 First Published: November , 2013, 78-21474-01 Last Updated: March 31, 2015[...]
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3 1 About this Guide This Guide provides in structions on how to inst all and configure your Cisco Aironet 3700 Series Access Point and how to install availab le radio modules. This guide al so provides mounting instructions and limited troubleshooting procedures. The 3700 Series Access Point is referred to as the access point in this document. 2 I[...]
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4 – Radio Resource M anagement (RRM) – Rogue detection – Management Frame Protection (MFP) – Throughput, forwarding, and filtering performan ce scaled to meet 3 spatial stream, 1.3-Gbps data-rates • 32 MB flas h size • 802.11af/at – CDP (Cisco Discovery Protocol) • 2.4 GHz and 5 GHz 802.11n radios with the following features: – 4T[...]
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5 War n in g Installation of the equipme nt must comply with local and national electric al codes. Statement 1074 War n in g This product relies on the building’ s installation for short-circuit (overcurrent) protection. Ensure tha t the protective device is rated not greater than: 20A. Statement 1005 War n in g Do not operate your wirel ess netw[...]
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6 4 Unpacking T o unpack the access point , follow these steps: Step 1 Unpack and remove the acce ss point and the accessory kit from the shipping box. Step 2 Return any pa cking material to the shippi n g container and save it for future use. Step 3 V erify that you have received the items listed be low . If any item is missing or damaged, contact[...]
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7 • AIR-ANT2524DG-R • AIR-ANT2524V4C-R • AIR-ANT2544V4M-R • AIR-ANT2566P4W -R Internal Antennas The 3702I model access point is configured with four dual-band inverted-F antennas, and two 2.4-GHz/5-GHz dual-band radios. There are four antennas d eployed inside the access point with one deployed on each corner of the 3702I access point top h[...]
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8 Countries Supported Click this URL to browse to a list of countrie s and regulatory domains supported by the 3700: www.cisco.com/go/aironet/compliance[...]
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9 6 Access Point Ports and Connectors The 3702E model access point has external antenna co nnectors and the LED indictor on th e top of the model, as shown in Figure 1 . The 3702I model a ccess point has inte grated antennas a nd does not have external connectors on the top of the unit; however , it does have the LED indicator on top of the unit, a[...]
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10 Figur e 2 Access P oint LED Indi cator (t op)—3 702I Model The ports and connections on the bottom of the access point are shown in Figure 3 . 1 LED indicator 1[...]
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11 Figur e 3 Access P oint P o rts and Connections (bott om)-AIR3702E and 3702I Models 7 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller . Because the configuration process takes plac e on the controller , see the Cisco Wireless LAN Controller Configuration Guide for additional inform[...]
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12 collection of wireless termination poin ts. The discovery process using CAPW AP is identical to the Lightweight Access Point Protocol (L W APP) us ed with previous Cisco Aironet access points. L W APP-enabled access points are compatible with CAPW AP , and conversion to a CAPW AP controller is seamless. Deployments can combine CAPW AP and L W AP[...]
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13 • DHCP server discover y —This feature uses DHCP opti on 43 to provide controller IP addresses to the access points. Cisco swi tches support a DHCP server option that is typically used for this capability . For more in formation about DHCP option 43, see the “Configuring DHCP Option 43 and DHCP Option 60” section on page 40 . • DNS dis[...]
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14 Installation Summary Installing the access point in volves these operations: • Performing a pre-installation configuration (optional) • Mounting the access point • Grounding the access point • Deploying the access point on the wireless network Performing a Pre-Instal lation Configuration The following procedures ensure th at your access [...]
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15 Figure 4 Pr e-Installation Configuration Setup T o perform pre-installation configuration, perfo rm the following steps: Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate Cisco wireless LAN controller guide. a. M[...]
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16 documentation. See also the “Using DHCP Option 43” section on page 19 for more information. Step 2 Apply power to th e access poi nt: a. The access point is 802.3af (15.4 W) compliant and can be powered by any 802.3af-compliant device. Note The access point is downgraded to 3x3 when it is connected to a 15 .4W supply . For the access point t[...]
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17 Step 4 If the pre-installation configuration is successf ul, the Status LED is green indicating normal operation. Disconnect the access point and mount it at th e location at which you intend to deploy it on the wireless network. Step 5 If your access point does not indicate norma l operation, turn it off and repeat the pre-installation configur[...]
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18 Step 2 Observe the access point LED (for LED descriptions, see “Checking the Access Point LED” section on page 19 ). a. When you power up the access point, it begins a power -up sequence that you can verify by observing the access point LED. If the power -up sequence is successful, the discovery and join process begins. During this process, [...]
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19 11 Troubleshooting If you experience difficulty getti ng your access point installed and running, lo ok for a solution to your problem in this guide or in additional access po int documentation. These, and other documents, are available on Cisco.com. Y ou can access the Cisco support forum for more troubleshooting tips, at the following URL: htt[...]
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20 Figur e 5 Access P oint LED Location The access point status LED indicates va rious conditions and are described in Table 1 . 1 Status LED T able 1 LED Status Indicati ons Message Ty p e Status LED Message Meaning Boot loader status sequence Blinking green DRAM memory test in progress DRAM memory test OK Board initialization in progress Initiali[...]
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21 Association status Green Normal operating condition, but no wireless client associated Blue Normal operating condition, at least one wireless client association Operatin g status Blinking blue Software upgrade in progr ess Cycling through green, red, and off Discovery/join process in progress Rapidly cycling through blue, green, and red Access p[...]
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22 Troubleshooting the Ac cess Point Join Process Access points can fail to join a controller for many reasons: a R ADIUS auth orization is pending; self-signed certificat es are not enabled on the cont roller; the access point’ s and controller’ s regulatory domains don’ t match, and so on. Using the access point GU I, you can vie w join pro[...]
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23 • An access point running software release 5.2 or later has been newly deploy ed. • An existing access point run nin g software release 5.2 or la ter ha s been reset after clearing the configuration. If any of these conditions are met and the access point has n ot yet joined a controller , you can also configure a DHCP server to return a sys[...]
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24 12 Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Aironet 3700 Series Access Points and a ny additional modules that can be installed into the Cisco Aironet 3700 Series Access Point. Y ou can find additional information at this URL: www.cisco.com/go/[...]
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25 Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA This device complies with Part 15 rules. Operation is subject to the followin g two conditions: 1. This device may not cause harmful interferenc e, and 2. This device must accept any interference received, incl uding interference that may cause undesired operation. This devi[...]
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26 VCCI Statement for Japan War n in g This is a Class B product based on the standard of the V oluntary Control Council for Interf erence from Informatio n T echnology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the inst[...]
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27 Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interf erence when operating Cisc o Aironet access points in Japan. These guidelines are p rovided in both Japanese and English. Japanese Translation English Translation This equipment operates in the same frequency band width as industria[...]
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Page 28
28 Statement 371—Power Cable and AC Adapter English Translation When installing th e product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the ?[...]
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29 This Class B Digital apparatu s meets all the requ irements of the Canadian Interference-Causing Equipment Regulations. This device complies with Class B Limits of Industry Canada. Operatio n is subject to the follo wing two conditions: 1. This device may not cause harmful interferenc e, and 2. This device must accept any interference received, [...]
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Page 30
30 Cet appareil a été conçu pour fonctionner avec une antenne d'un gai n maximum de 6 dBi. Il est strictement interdit d'utiliser des antennes ayant un gain supérieur à 6 dBi avec cet appareil. L'antenne doit avoir une impédance de 50 o hms. Afin de réduire le risque d'interférence aux au tres utilisateurs, le typ e d&ap[...]
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31 Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EEC[...]
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32 The following standards were applied: EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1 Health & Safety—EN60950-1: 2005; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure ref erred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.[...]
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33 This device also conforms to the EMC requirem ents of the Medical Devices Directi ve 93/42/EEC. Note This equipment is intended to be used in a ll EU and EFT A countries. Outdoor u se may be restricted to certain frequencie s and/or may require a license fo r operation. For more details, contact Cisco Corporate Compliance. The product carries th[...]
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Page 34
As such the systems are desi gned to be operated as to avoid contact with the antennas by the end user . It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of th e user or o[...]
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35 This Device Meets the In dustry Canada Guidelines for Exposure to Radio Waves The 3700 series device includes a radio transmi tter an d receiver . It is designed not to exceed the limits for exposure to radio waves (radio frequency electrom agnetic fields) as referenced in Heal th Canada Safety Code 6. The guidelines include a substantial safe t[...]
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36 Santé Canada affirme que la littérature scientifiq ue actuelle n'indique pas qu'il faille prendre des précautions particulières lors de l'utilisation d'un appareil sans fil. Si vous voulez réduire votre exposition encore davantage, selon l'agence, vous pouv ez facil ement le faire en réorientant les antennes afin q[...]
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37 Administrative Rules for Cisco Ai ronet Access Points in Taiwan This section provides administrative rules for oper ating Cisco Aironet access points in T aiwan. The rules for all access points are provided in both Chinese and English. Chinese Translation[...]
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38 English Translation Administrative Rules for Low- power Radio-Frequency Devices Article 12 For those low-power radio-frequenc y devices that have alr eady recei ved a type-a pproval , compani es, business units or users should not change its freque ncies, increase its power or change its original features and functions. Article 14 The operation [...]
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39 English Translation Low-power Radio-frequency Devices T echnical Specificati ons Operation of Cisco Aironet Access Points in Brazil This section contains special information for oper ation of Cisco Aironet access points in Brazil. Access Point Models: AIR-CAP3702E-Z-K9 AIR-CAP3702I-Z-K9 AIR-CAP3702P-Z-K9 AIR-AP3702I-UXK9 AIR-AP3702E-UXK9 Regulat[...]
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Page 40
Figur e 6 Br azil Regulat ory Inf or m ation Portuguese Translation Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e nã o po de causar interferência a sistemas operando em caráter primário. English Translation This equipment operates on[...]
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Page 41
Note DHCP Option 43 is limited to one access po int type p er DHCP pool. Y ou must configure a separate DHCP pool for each access po int type. The 3700 series access point uses the type-length-value (TL V) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point’ s DHCP V endor Class Identifier (VC[...]
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Page 42
Step 4 Add the option 43 line using the following syntax: option 43 hex < hex string > The hex string is assembled b y concatenating the TL V values show n below: Ty p e + Length + Va l u e Ty p e is always f1(hex) . Length is the numbe r of control ler management IP addresse s times 4 in hex. Va l u e is the IP address of the controller list[...]
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43 14 Access Point Specifications The Cisco Aironet 3700 Series Access Point Data Sheet is available a t the following URL: http://www .cisco.com/c/en/us/product s/collateral/wireless/3700-serie s-access-poi nt/data_sheet_c78-7 29421.html[...]
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Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliate s in the U.S. and other countries. T o view a list of Cisco trademarks, go to this URL: www.cisco .com/go/trademarks . Third-party trad emarks mentio ned are the p roperty of t heir respec tive owners. The use of th e word partn er does not i mply a partn[...]
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