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Cisco Systems 3905 manual

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Table of contents for the manual

  • Page 1

    Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 First Published: January 01, 2012 Last Modified: August 13, 2012 Americas Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA http://www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 T ext Part Number: OL-23424[...]

  • Page 2

    THE SPECIFICA TIONS AND INFORMA TION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMENDA TIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST T AKE FULL RESPONSIBILITY FOR THEIR APPLICA TION OF ANY PROD[...]

  • Page 3

    CONTENTS CHAPTER 1 Features of Y our Cisco Unified SIP Phone 3905 1 Buttons and Hardware 2 Phone Screen 4 Phone Connections 4 Footstand 5 Adjust Handset Rest 6 CHAPTER 2 Applications 9 Call History 9 V iew Call History 9 Dial from Call History 10 Preferences 10 Ringtones 10 Change Ringtone 11 Phone Information 11 V iew Phone Information 11 Administ[...]

  • Page 4

    Forward All Calls 16 Call Pickup 16 Answer Call Using Pickup 17 Answer Call Using Group Pickup 17 Call W aiting 17 Respond to Call W aiting Notification 17 Codes 18 Place Call Using Forced Authorization Code 18 Conference 18 Set Up Conference 18 Drop Party from Conference 19 Hookflash 19 Activate Features with Hookflash 19 Hold 19 Hold Call 19 Mute[...]

  • Page 5

    Change Browser Password 26 Change PIN 26 Change User Options Language 26 CHAPTER 6 Product Safety , Security , Accessibility , and Related Information 27 Safety and Performance Information 27 Power Outage 27 Cisco Product Security Overview 27 Accessibility Features 28 CHAPTER 7 W arranty 29 Cisco One-Y ear Limited Hardware W arranty T erms 29 Cisco[...]

  • Page 6

    Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 vi OL-23424-01 Contents[...]

  • Page 7

    CHAPTER 1 Features of Y our Cisco Unified SIP Phone 3905 This chapter describes the features of the Cisco Unified SIP Phone 3905. • Buttons and Hardware, page 2 • Phone Screen, page 4 • Phone Connections, page 4 • Footstand, page 5 • Adjust Handset Rest, page 6 Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manag[...]

  • Page 8

    Buttons and Hardware Shows information about your phone such as directory number, active call, and phone menu listings. Phone screen 1 Indicates an incoming call (flashing red) or new voice message (steady red). Light strip 2 Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 2 OL-23424-01 Features of Y our Cisco U[...]

  • Page 9

    The Navigation bar allows you to scroll through menus and highlight items. The Select button (in the middle of the Navigation bar) allows you to select a highlighted item. When the phone is off-hook, the Select button functions as the Feature button. Y ou can access these features: • Call Forward All: Allows you to forward a call. • V oice Mail[...]

  • Page 10

    Dials the last dialed number . Redial button 1 1 Returns to the previous screen or menu. Back button 12 Phone handset. Handset 13 Phone Screen Displays date and time. Also displays line information such as voicemail and missed calls. When using the Applications menu, displays phone menu listings. Header 1 Displays the directory number . During a ca[...]

  • Page 11

    Network port (10/100 SW) connection. IEEE 802.3af power enabled. 4 DC adapter port (DC 4.2V). 1 Access port (10/100 PC) connection. 5 AC-to-DC power supply (optional). 2 Handset connection. 6 AC power wall connection. 3 Footstand The Cisco Unified IP Phone 3905 has a foldable footstand. When the footstand is unfolded, it gives the phone an elevated[...]

  • Page 12

    Adjust Handset Rest If your phone is wall-mounted, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 6 OL-23424-01 Features of Y our Cisco Unified SIP Phone 3905 Adjust Handset Rest[...]

  • Page 13

    Procedure Step 1 Remove the handset from the cradle and pull the plastic tab from the handset rest. Step 2 Rotate the tab 180 degrees. Step 3 Hold the tab between two fingers, with the corner notches facing you. Step 4 Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rota[...]

  • Page 14

    Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 8 OL-23424-01 Features of Y our Cisco Unified SIP Phone 3905 Adjust Handset Rest[...]

  • Page 15

    CHAPTER 2 Applications Phone applications allow you to access the following: • Call History , page 9 • Preferences, page 10 • Phone Information, page 11 • Administrator Settings, page 11 Call History Call History allows you to view information about the last 50 calls on your phone, listed under the following categories: • Missed: lists th[...]

  • Page 16

    The phone screen displays the four call categories. Step 3 Select a category . The phone screen displays the call history for the selected category . Step 4 Press the button to return to the Call History screen, or press Applications to exit the call history . Dial from Call History Procedure Step 1 Press Applications . Step 2 Use the Navigation ba[...]

  • Page 17

    Change Ringtone Procedure Step 1 Press Applications . Step 2 Use the Navigation bar and button to scroll and select Prefer ences . Step 3 Select Ringtone . Step 4 Select a ringtone. Step 5 Press the Select button to confirm your selection and play a sample. Step 6 Press the button to return to the Preferences screen. Phone Information Phone Informa[...]

  • Page 18

    Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 12 OL-23424-01 Applications Administrator Settings[...]

  • Page 19

    CHAPTER 3 Messages V oice messages are stored on your voicemail system. Y our company determines the voicemail system your phone uses. • Personalize V oicemail, page 13 • Check for V oice Messages, page 13 • Listen to V oice Messages, page 14 Personalize V oicemail Procedure Step 1 Press the Feature button. Step 2 Use the Navigation pad to sc[...]

  • Page 20

    Listen to V oice Messages Procedure Step 1 Press the Feature button. Step 2 Use the Navigation pad to scroll and select V oice Mail . Step 3 Press the Feature button. Step 4 Follow the voice prompts. Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 14 OL-23424-01 Messages Listen to V oice Messages[...]

  • Page 21

    CHAPTER 4 Calling Features • Auto Answer , page 15 • Auto Barge, page 16 • Call Forward All, page 16 • Call Pickup, page 16 • Call W aiting, page 17 • Codes, page 18 • Conference, page 18 • Hookflash, page 19 • Hold, page 19 • Mute, page 20 • Plus Dialing, page 20 • Redial, page 20 • Shared Lines, page 21 • T ransfer , p[...]

  • Page 22

    Auto Barge Auto barge, if configured, allows you to bar ge into a shared line call automatically . For example, in a shared line scenario, when you go off-hook and a call remote is already in use, you can barge into the call automatically . Call Forward All Call Forward All allows you to forward calls on your phone to another number . Call Forward [...]

  • Page 23

    • Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by using a group pickup number (provided by your system administrator). Y our system administrator sets up the call pickup group you are in and the call pickup buttons depending on your call-handling needs and work environment. Answer Call Using Pickup [...]

  • Page 24

    Y our phone puts the original call on hold automatically and connects the ringing call. Codes Codes allow you to place a call using a billing or tracking code. Y our phone supports Forced Authorization Codes (F AC) that allow you to manage call access and accounting. Y our administrator provides you with the codees. The Forced Authorization Codes f[...]

  • Page 25

    Drop Party from Conference Only the conference host can drop a party from a conference. Procedure Step 1 V erify that you are in a conference. Step 2 Press and release the hookswitch. The party who joined last is dropped from the conference. Hookflash Hookflash allows you to activate features on your phone by quickly pressing and releasing the hook[...]

  • Page 26

    Mute Mute allows you to block audio input for your handset and speakerphone, so that you can hear other parties on the call but they cannot hear you. Mute Phone Procedure Step 1 Press the Mute button to turn mute on. Step 2 Press the Mute button again to turn mute off. Plus Dialing Plus Dialing allows you to press and hold the “*” key for at le[...]

  • Page 27

    Shared Lines Shared lines allow you to use one phone number for multiple phones. Y ou may have a shared line if you have multiple phones and want one phone number , share call-handling tasks with co-workers, or handle calls on behalf of a manager . For example, if you share a line with a co-worker: • When a call comes in on the shared line: ◦ Y[...]

  • Page 28

    (Or , skip to Step 5 while the call is ringing.) Step 5 Press the T ransfer button again or hang up to complete the transfer . T oggle Between Calls Before Completing T ransfer After you connect to the transfer recipient—but before you transfer a call to this party—you can press the Hold/Resume button to toggle between the two calls. This allow[...]

  • Page 29

    CHAPTER 5 User Options W eb Pages Y our Cisco Unified SIP Phone is a network device that can share information with other network devices in your company , including your personal computer . Y ou can use your computer to sign in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Un[...]

  • Page 30

    Device Settings Y ou can make changes to your device settings on your phone from the User Options web pages. Y ou can make changes to line settings on your phone. Select Device from User Options Web Page Procedure Step 1 On your User Options web page, select User Options > Device . The Device Configuration window displays. T oolbar buttons locat[...]

  • Page 31

    Related T opics Call Forward All, on page 16 Change V oice Message Indicator Setting Procedure Step 1 Sign in to your User Options web page. Step 2 Select User Options > Device . Step 3 Select a phone from the Name drop-down menu . Step 4 Select Line Settings. Step 5 In the Message W aiting Lamp ar ea , choose from various settings. T ypically ,[...]

  • Page 32

    Change Browser Password Procedure Step 1 On your User Options web page, select User Options > User Settings . Step 2 Enter your current password. Step 3 Enter your new password. Step 4 Reenter your new password in the Confirm Password field. Step 5 Select Save . Change PIN Procedure Step 1 On your User Options web page, select User Options > [...]

  • Page 33

    CHAPTER 6 Product Safety , Security , Accessibility , and Related Information This section contains the following topics: • Safety and Performance Information, page 27 • Cisco Product Security Overview , page 27 • Accessibility Features, page 28 Safety and Performance Information Power outages and other devices can affect your Cisco Unified I[...]

  • Page 34

    Accessibility Features The Cisco Unified SIP Phone 3905 provide accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. http://www .cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/accessibility/english/user/guide/access_ 3905.html Y ou can also find more information about accessibility at this Cisco we[...]

  • Page 35

    CHAPTER 7 W arranty • Cisco One-Y ear Limited Hardware W arranty T erms, page 29 Cisco One-Y ear Limited Hardware Warranty T erms Special terms apply to your hardware warranty and services that you can use during the warranty period. Y our formal W arranty Statement, including the warranties and license agreements applicable to Cisco software, is[...]

  • Page 36

    Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 30 OL-23424-01 Warranty Cisco One-Y ear Limited Hardware W arranty T erms[...]

  • Page 37

    INDEX A accessibility features 28 administrator settings 11 Applications 9, 10, 11 Administrator Settings 11 Call History 9 Phone Information 11 Preferences 10 audible message indicator, See message indicators Auto Answer , description 15 Auto Barge, description 16 B Back 2 button 2 Cisco Unified SIP Phone 3905 2 browser password 26 change 26 butto[...]

  • Page 38

    conference 18, 19 description 18 drop a party using hookflash 19 set up using hookflash 18 connections 4 Cisco Unified SIP Phone 3905 4 contrast 11 customize voicemail 13 D dial 10 from call history 10 F filter call history 10 footstand 5 Cisco Unified SIP Phone 3905 5 Forced Authorization Codes (F ACs), description 18 forward, See Call Forward All[...]

  • Page 39

    preferences 10, 11 contrast 11 ringtones 10 R received calls 9 redial 2 button 2 Cisco Unified SIP Phone 3905 2 Redial 20 description 20 redial a number 20 ringtones 10 S safety and performance 27 power outage 27 screen 2 Cisco Unified SIP Phone 3905 2 description 2 set 10, 11 contrast 11 ringtones 10 shared lines 21 description 21 sign in and out [...]

  • Page 40

    Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 8.6 IN-4 OL-23424-01 Index[...]