Cisco Systems 520 manual

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v User Guide for the Catalyst Express 520 Switches OL-12761-02 CONTENTS Using T his Guide ix How Th is Gu ide Is Orga nized ix Switc h Do cume ntat ion Se t xi Relat ed Do cume nta tion xi CHAPTER 1 Intro duct ion 1-1 Overvi ew 1-2 Hardwa re Features 1-6 Softw are F eat ures 1-10 Device Man ager 1-10 Cisco Conf igur ation Assi stan t 1-13 Box Conte[...]

Contents vi User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 CHAPTER 3 Instal ling the Switch 3-1 Warnings 3-2 Instal lati on Gu idelin es 3-5 Instal l the Sw itch O n a Desk or Shel f 3-7 Instal l th e Swi tch in a R ack 3-8 Instal l th e Swi tch on a W all 3-11 When You Are Done 3-12 CHAPTER 4 Connecti ng to the Switch 4-1 Warnings [...]

vii User Guide for the Catalyst Express 520 Switches OL-12761-02 Conte nts CHAPTER 6 Monitori ng the Switch 6-1 Review th e Front Panel V iew and the LE Ds 6-2 Review th e Dashboard 6-6 Review th e Port Status 6-7 Review th e Port Statisti cs 6-7 Review th e Alert Log 6-8 When You Are Done 6-9 CHAPTER 7 Troubles hooting the Switch 7-1 Troubl eshoot[...]

Contents viii User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 APPENDI X A Reference A- 1 Techn ical S pecif icat ions A-2 Locat ion of the Swit ch Se rial Numbe r A-4 Connect or Specif ications A-5 10/100 an d 10/100/100 0 Ports A-5 SFP Module Por t s A-8 Dual-P urpose Ports A- 9 Cablin g Guidelines A-10 Ethern et Port Connection s A[...]

ix User Guide for the Cataly st Express 520 Switches OL-12761-02 Using This Guide This guide is for those who will install o r use the switch. It co vers the topics to help y ou learn about t he switch and how to e ffectiv ely use it. Although extensive networking knowledge is not necessa ry , w e recommen d familiar ity with LAN switch fundamental[...]

Using Th is Guide How This Guide Is Organized x User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Thi s doc ument use s the follo wing con ven tions and s ymbol s for note s, cauti ons, and warn ings. Translatio ns of th e warning stateme nts i n this documen t appea r in the Re gulatory Complia nce and Sa fety I nformation for the Cat[...]

xi User Guide for the Cataly st Express 520 Switches OL-12761-02 Using Th is Guide Switch Do cument ation Set Switch Documen tation Set These d ocuments p rovide co mplete info rmation ab out the switch a nd are av ailable from this Cisco.com site: http://www .cisco.co m/en/US/products/ps7238/tsd_pr oducts_support_serie s _ho me.ht ml These docu me[...]

Using Th is Guide Swit ch Document ation Set xii User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 • Getting Starte d with Cisco Configuration Assistant ( not order able but av ailable on Ci sco.com ) • Cisco C onfiguration A ssistant online help (available from the app licat ion). • Cisco Unified Commu nications 50 0 Series for [...]

1-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 1 Introduction Read this chapter to familia r ize yourself with th e features, benef its, and capabiliti es of the Catalyst Ex press 520 switche s. Chapte r Topic s • Overview , page 1- 2 • Hardware Featu res, pa ge 1-6 • Software Fe atures, page 1 -10 • Box Cont [...]

1-2 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Overvi ew Overview The Catalyst Expre ss 520 switches pro vide network services that can support the data, voice, an d mobile ne twork demands of sm all and medium-si zed businesses. The services ensure tr ansmission quality and reliability for da ta and v oi[...]

1-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Overvi ew T able 1 -1 Catalyst Express 520 Switche s Cataly st Express 520-8PC-K9 This switch pro vides Power over Ether net (PoE) to Cisco IP phones and wireless access points. Be cause of its compact size, it can be deplo yed outside the traditional wiri n [...]

1-4 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Overvi ew Cisco Smar t Business C omm unicatio ns System Network Example The Cat alyst Express 520 switches ar e the recomme nded comp anion switc hes to the Cisco Unif ied Communi cations 500 Serie s. These de vices are part of the Cisco Smart Business Commu[...]

1-5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Overvi ew • Switches C and D: Use the Catalyst Express 520 - 24TT -K9 or the Catalyst Express 520 G-24TC- K9 model to provide hig h-speed (up to 10 0 Mb/s and 1000 Mb/s, re s pecti vely) co n nectio ns to network us ers. Y ou can also use the Catalyst Exp r[...]

1-6 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Hardware Features Hardware Features Figure 1-3 and the list that follows descr ibe the switch hard ware features and the benef its that the y provide. For hardw are installation information, see Chapter 3, “Install ing the Switch.” Figur e 1 -3 Har dwar e[...]

1-7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Hardware Features 4 SYSTEM LED The SYSTEM LED show s the status of t h e switch (system). Solid green Switch is heal thy . Blinki ng green Switch is runn ing power-on self-te st (PO ST). POST is a series of test s that runs automati cally to ensure tha t the [...]

Chapter 1 Introduc tion Hardw are Feature s 1-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 8A D M I N L E D The ADMI N LED sho ws the managemen t mode in which the switch is operat ing. Off (dark) Switch is config ured with an IP address. Blinking green Switch is in the initial setu p mode, or the switch is in direct managed mod[...]

1-9 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Hardware Features The Po E port s provide up to 1 5.4 W of power to co nnected Cisco p restanda rd and IEEE 802.3af- c ompli a nt po wered de v ices if the switc h detects that ther e is no power on the cir cuit. On a per-port b asis, through th e Cisco Confi[...]

Chapter 1 Introduc tion Software F eatures 1-10 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Software Features The swi tch soft ware featu res are ac cessible fro m thes e managemen t interface s: • De vice Mana ger , page 1 -10 • Cisco C onfiguration Assi stant, page 1-13 A subs et of the basi c softwa re features are accessi[...]

1-11 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Softwa re Fe atur es Figur e 1 -4 Device Ma nager Int erf ace[...]

Chapter 1 Introduc tion Software F eatures 1-12 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 T able 1 -2 Soft war e Feat ures A ccessible thr ough the Device Manager Express S etup • Initial setup requires only IP info r mation for the f irst-time switch conf iguration. • Quick IP address update s if yo u move the swit ch to a[...]

1-13 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Softwa re Fe atur es Cisco Con figuration Assis tant Compared t o the switch device mana ger , the Cisco Configura tion Assist ant offers an enha nced se t of fe atures for configuri ng, moni toring, a nd trou bleshoo ting the devices in y our networ k. The [...]

Chapter 1 Introduc tion Box Content s 1-14 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Box Contents V erify th at you have r eceived the items shown here. If any item is missing or damaged, contact you r Cisco repre sentative or reseller for in structions. The model sho wn is a Catalyst Express 520-2 4 PC-K9 switch. Y our switch [...]

1-15 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chap ter 1 Introd ucti on Hardware Requirements • 1000BASE-LX/LH • 1000BASE-SX • 1000BASE-T For more information about these SFP modules, see your Cisco SFP module documen tation on Cisc o.com. Hardwar e Requir ements Ta b l e 1 - 3 lists t he mini mum ha rdware re quirements f[...]

Chapter 1 Introduc tion Soft war e Req uirem ents 1-16 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 T able 1 -4 Suppor ted Oper ating Syst ems and Bro wsers Operating Sy stem Microsoft Internet Explorer Mozilla Firefox W in dows 2000 6.0 an d 7.0 1.5, 2. 0 W in dows 2003 6.0 an d 7.0 1.5, 2. 0 W indo ws V ista 6.0 and 7. 0 1.5, 2 [...]

2-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 2 Setting Up th e Switch The switc h can oper ate without an IP addres s assigned to it. H owe ver , we recomm end sett ing up the swit ch with an IP addre ss so that you can manage it through the device man ager and the Cisc o Configuration A ssistant. Otherwis e, your s[...]

Chapter 2 Setting Up the Sw itch Warnings 2-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 • Secured Se ssions with the Switc h, page 2 -12 • When Y ou Are D one, page 2-12 Warni ngs These w a rnings are tran slated into sev eral languages in the Re gulat ory Compliance a nd Safety In formation fo r the Catalyst Expr ess 520 S[...]

2-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 2 Setting Up the Sw itch Set Up the Switch (Existing Network) • Y o u need the Categor y 5 Ethe r net ca ble that is shipped with the switch. • Y ou shoul d disab le any pop-u p bloc kers or proxy se ttings in your bro wser software and any wir eless cli ents runn ing on y[...]

Chapter 2 Setting Up the Sw itch Set Up the Swit ch (Exi sting Netw ork) 2-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Step 3 Use t h e supp lied Categ ory 5 Ethe rnet cable to co nnect an ups tream DHCP serv er (suc h as the Cisco Unified Commu nications 500 Series) to the switch dua l-purpo se port. Before proceed ing to the [...]

2-5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 2 Setting Up the Sw itch Set Up the Switch (Existing Network) Step 4 V erif y that the ADMIN LED is of f, which means th at the switc h has rec eive d an IP address from the u pstream D HC P ser ver and that the initial setup is complete. Usernam e-and-p assword pairs prevent [...]

Chapter 2 Setting Up the Sw itch Set Up the Swit ch (Exi sting Netw ork) 2-6 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Ti p W e recommend running a se cured session with the switch. See the “Secured Sessions with the Switch” sect ion on page 2-12 for inform ation on ho w to ensure that your management sess i on with the swi[...]

2-7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 2 Setting Up the Sw itch Set Up the Switch (No Network) Set Up the Switch (No Network) Prereq uisites • Y ou need the hardware and sof tware describ ed in the “Hardwar e Requirem ents” section on pa ge 1-15 and the “Software Requ irements” section on page 1-15 . • [...]

Chapter 2 Setting Up the Sw itch Set Up the Swit ch (No Netw ork) 2-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Step 3 Use the supplied Ca tegory 5 Ethernet cabl e to connec t your PC or l aptop t o any of t he do wnlink swit ch ports (suc h as port 1 ). Befor e proceedi ng to the ne xt ste p, wait un til the por t LEDs on the [...]

2-9 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 2 Setting Up the Sw itch Set Up the Switch (No Network) Step 4 Start a web browser session on your PC or laptop to any URL, such as www .cisco. com. Befor e proceedi ng to the ne xt ste p, wait un til the Exp ress Setup window appear s. The ADMIN LED shoul d still be blinkin g[...]

Chapter 2 Setting Up the Sw itch Set Up the Swit ch (No Netw ork) 2-10 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Step 6 After y ou click Submit , these e ve n ts occur : • The E xpress Se tup pro gram ends. • The co nnection betw een the swit ch and your PC or lapt op ends. • If your PC or laptop is conn ected to a DHCP s[...]

2-11 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 2 Setting Up the Sw itch Set Up the Switch (No Network) Ti p W e reco mmend running a sec ured session w ith the switc h. See the “ Secur ed Sessions with the Switch” sectio n on page 2-12 for informat ion on ho w to e n sure that yo ur mana gement s ession w ith th e swi[...]

Chapter 2 Setting Up the Sw itch Secured Ses sions with the Sw itch 2-12 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Secured Sessions with the Swi tch The swi tch uses th e Secure Sockets Layer (SSL) prot ocol to secure the HTT P communi cations between the swi tch and your PC or lapt op. Whe n you a ttempt t o display th e devic[...]

3-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 3 Installing the Switch Read this chapter for the guidelin es and procedures to install the switch. Befo re You Be gin Before you install the swit ch, rev iew the i n formatio n in the R elease Notes for the Catalyst E xpress 520 Swit ches on Cisco.com. Before you po wer [...]

Chapter 3 Installing the Switch Warnings 3-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Warni ngs These w a rnings are tran slated into sev eral languages in the Re gulat ory Compliance a nd Safety In formation fo r the Catalyst Expr ess 520 Switches documen t that sh ipped w ith the swi tch. R e view these warnings be fore you [...]

3-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 3 Instal ling the Switch Warnings War ni ng T o comply with safety regulations, m ount switches on a wall with the front panel facing up. Stat ement 266 Statement 371— Power Cabl e and AC Adapter War ni ng Do not work on the sy st em or connect or disconnect cables during pe[...]

Chapter 3 Installing the Switch Warnings 3-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 War ni ng Class 1 laser product. Statement 1008 War ni ng This unit is intended for installat ion in restricted access area s . A restricted access area can be accessed only thro ugh t he use of a special tool, lock and key , or other means o[...]

3-5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 3 Instal ling the Switch Installation Guidelines War ni ng When installing or replacing the unit, the ground conne ct ion must alway s be made first and disconnected last. Statement 10 46 War ni ng V oltages that present a shock hazard may exist on Power over Etherne t (PoE) c[...]

Chapter 3 Installing the Switch Installa tion Guidelin es 3-6 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 • The heat sinks and the bot tom of the Ca talyst Expre ss 520-8PC -K9 switc h might be hot to the touch if the switch is operati ng at its maximum tempera ture 113°F (4 5°C) and is in an environment that exceeds no rmal [...]

3-7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 3 Instal ling the Switch Install the Switch On a Desk or Shelf Install the Switch On a D esk or Shelf Foll ow these steps: Step 1 Locate the adhesi ve strip with the rubber f eet in th e acce ssory kit. Step 2 Remove the four rubber fe et from the adh esive strip, and at tach [...]

Chapter 3 Installing the Switch Install the Swi tch in a Rack 3-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Install the Switch in a Rack Prereq uisite Install ing the Catalyst Expre ss 520 -8PC-K9 s witc h in a 19 -inch rack r equire s 19-inch ra ck-mounting brackets and hardw are that are not shipped with the swit ch. Y ou ca [...]

3-9 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 3 Instal ling the Switch Install the Switch in a Rack Foll ow these steps: Step 1 If you are rack- mounti ng a Catalyst Ex press 520- 8PC-K9 s witch, or der the bra cket kit fro m Cisco. T he kit part n umber i s RCKM NT -19- CMPCT=. For the o ther Catalyst E x press switche s[...]

Chapter 3 Installing the Switch Install the Swi tch in a Rack 3-10 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Step 3 After t he brac kets ar e attach ed to the switch, inser t the switch into the 19-inc h rack, an d align the brackets in the r ack. Use e ither the 10-32 pa n-head screws or th e 12-24 pan-slo tted scre ws, includ[...]

3-11 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 3 Instal ling the Switch Install the Switch on a Wall Install the Switch on a Wall Prereq uisites • Installing th e Catalyst Ex press 520-8PC-K9 switch in a 19-inch rack requires 19-inch ra ck-mounting brackets and hardw are that are not shipped with the swit ch. Y ou ca n [...]

Chapter 3 Installing the Switch When You Are Done 3-12 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 When You Are Do ne After you ha ve installed the switch in your network, follo w the procedures in Chapter 4, “Connec ting to the Switch,” to properly connec t othe r network devices to the swi tch. Make sure to rev iew t he wa [...]

4-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 4 Connecting to the Switch Read this chapter for the guidelines and proce d ures to connect de vices to the switch. Befo re You Be gin Before y ou connec t devices to the switch, re vie w the informa tion in t h e Release Notes for the Catalyst Expr ess 520 Switches on Ci[...]

Chapt er 4 Connect ing to t he Switch Warnings 4-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Warni ngs These w a rnings are tran slated into sev eral languages in the Re gulat ory Compliance a nd Safety In formation fo r the Catalyst Expr ess 520 Switches documen t that shippe d with the swi tch. Review these warn ings bef ore [...]

4-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 4 Connecting to the Switch Connec t to an Ethern et Port Connect to an Ethe rnet Port Cautio n T o prevent ESD damage, fo llow your normal board and componen t handling procedu res. Cautio n PoE faults are caused when nonco mplia nt cabling or powere d devices are connec ted t[...]

Chapt er 4 Connect ing to t he Switch Install an SFP Module into an SF P Module Slot 4-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Install an SFP Module into an SFP Module Slot Prereq uisites • Use only Cisco SFP m o dules. Each SFP module has an inter nal serial EEPROM that is encode d with sec urity inf ormatio n. This en c[...]

4-5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 4 Connecting to the Switch Remove an SFP Modu le from an SFP M odule Slot Remove an SFP Module from an SFP Module Slot Ti p For reattachme nt, note wh ich cable connect or plug is se nd (TX) and which is receive (R X). Foll ow these steps: Step 4 Insert the SFP m odule into th[...]

Chapt er 4 Connect ing to t he Switch Connect to a Fi ber-Opt ic SFP Module Port 4-6 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Connect to a Fiber-Optic SFP Module Port Prereq uisite Do not remove the dust plug s from the f iber-optic SFP module port or the rubber caps from the fiber- optic cable until you a r e ready to connect[...]

4-7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 4 Connecting to the Switch Conne ct to a Dual -Pur pose Po rt Connect to a Dual-Purpose Port Prereq uisite Do not remove the dust plug s from the f iber-optic SFP module port or the rubber caps from the fiber- optic cable until you a r e ready to connect the cable. The plugs a[...]

Chapt er 4 Connect ing to t he Switch When You Are Done 4-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Foll ow these steps: When You Are Do ne After y ou have connect ed the switch t o the o ther d e vic es in y our net work, you can manage y our swi tch as d escribed in Cha pter 5 , “Cha nging the Switch Network Settings,” [...]

5-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 5 Changing the Switch Network Settings Read this chapter to understand the co ncepts and tasks for changing b a sic networ k settings on the switch th rough t he device mana ger . W e stro ngly recommen d that you down load the Cisco Conf igurati o n Assi stant from Cisco[...]

Chapter 5 Changing the Switch Network Settings Change the Swi tch IP Information 5-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Change the Switch IP Information The netw ork settings en able the switch t o opera te with its standard default setting s and to be manage d through the device manager . T hese sett ings were set durin[...]

5-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 5 Changing the Sw itch Netw ork Settings When You Ar e Done When You Are Do ne Monitor t he performa nce of your ne twork and the swit ch, as describe d in Chapter 6, “Monito ring the Switch. ” W e stro ngly recommen d that you down load the Cisco Conf igurati o n Assi sta[...]

Chapter 5 Changing the Switch Network Settings When You Are Done 5-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02[...]

6-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 6 Monitoring the Switch Any problem in your switc h can affect a large propor tion of you r users. Implem enting a preventive approach to switc h monitori ng helps you to det ect problems ea rly and to avoid potential probl ems. W ith switch moni to ring, y ou can gain vi[...]

Chapte r 6 Monitoring the Swi tch Review the Front Pa nel View and th e LEDs 6-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 • Rev ie w the Port Statistics, page 6-7 • Revie w th e Alert Lo g, page 6-8 • When Y ou Are D one, page 6-9 Review the Front Pan e l View and the LE Ds The Front Panel view ( Figure 6-1 ) is a gra ph[...]

6-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 6 Monitor ing the Switch Review th e Front Panel Vi ew and the LEDs T able 6-1 S y st em-Level LEDS LED Explanation SYSTEM T he SYSTEM LED sho ws the status of the switch (system). Solid green Switch is health y . Blin king gr een Switch i s runn ing power-on self- test (P OST[...]

Chapte r 6 Monitoring the Swi tch Review the Front Pa nel View and th e LEDs 6-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 ADMIN The ADMIN LED shows the manag e ment mode in whic h the switch is operating . The ADMIN b utton on the Front Panel vie w is not ac tiv e from th e devi ce manage r . Off (dark ) Swit ch is configured [...]

6-5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 6 Monitor ing the Switch Review th e Front Panel Vi ew and the LEDs Duplex In this m ode, t he port LEDs show t he duplex m ode (ful l duplex o r half duplex) of the por ts. Note: The 10/10 0/1000 p orts ope rate on ly in full-dup lex mode. Off (dark) No link. Solid light blue[...]

Chapte r 6 Monitoring the Swi tch Review the Dashb oard 6-6 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Review the Dashboard The Dash board ( Figu re 6-2 ) on the device manage r provides info rmati on about the switch and is the main windo w for monitoring the switch stat u s and its perform ance. It is the d efault wind o w and[...]

6-7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 6 Monitor ing the Switch Review the P ort Sta tus Review the Port Status If the switch has link pr oblems, such as traf fic th at is not being recei ved on a switch port, chec k the port status, and ver ify that th e port set tings are co rrect. Y ou should also verify t he se[...]

Chapte r 6 Monitoring the Swi tch Review the Alert Log 6-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 • Receive Detail tab — Use this tab to tr oubleshoot unusual changes in netw ork traffic. If a por t is r eceiving an unusual ly hi gh amoun t of t raff ic (suc h as multicas t or broadcast pac kets), monitor the connected d[...]

6-9 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 6 Monitor ing the Switch When You Ar e Done When You Are Do ne If need ed, see Chapt er 5, “Cha nging the Switch Network Se ttings,” t o chan ge or to verify settings, or see Chapter 7, “Tr o ubleshoot in g the Switch, ” to iden tif y an d resolve prob lems. W e stro n[...]

Chapte r 6 Monitoring the Swi tch When You Are Done 6-10 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02[...]

7-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 CH A P T E R 7 Troubleshooting the Switch Read this chapter to learn about basic troublesh ooting of the switch. The tasks in this chapt er are inde pendent, unless otherw ise noted , and are liste d in no particu lar or der . W e stro ngly recommen d that you down load the Cisco Conf[...]

Chapter 7 Troublesh ooting the Swi tch Troub leshoot IP Ad dress P roblems 7-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 • Restart the Switch, page 7-7 • Reset the Switch, p age 7- 8 • Recover a Username or Password, page 7-9 • Rec over the S witch Soft ware, pa ge 7-10 • T roub leshoot a Failed Software Upgr ade, pag[...]

7-3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 7 Troubles hooting the Sw itch Troublesh oot Displaying o f the Device Manager Troubleshoot Displa ying of the Device Manager Here are som e basic tr oubl eshooti ng for prob lems rel ated to di splayi ng the de vice manager . • De vice Mana ger Does Not Disp lay , page 7- 3[...]

Chapter 7 Troublesh ooting the Swi tch Troubles hoot Displ aying of the Device Ma nager 7-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Device Ma nager Is Not Op erating Properly If the device man ager do es not o perate proper ly (f or i nstance , the device m anager is not respondi ng), f ollow the p rocedur e in the “ A cces[...]

7-5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 7 Troubles hooting the Sw itch Troubleshoot Connections to the Switch Troubleshoot Co nnections to the Switch Here are som e basic trou bleshoo ting for pr oblems re lated to conn ections t o the switch. • Switch an d Other Device Are Not Commu nicating, page 7-5 • Cisco I[...]

Chapter 7 Troublesh ooting the Swi tch Access Direct M anaged Mode 7-6 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Access Direct Mana ged Mode Prereq uisites • Y ou must ha ve physical access to the switc h . • Make sur e that at least one swi tch po rt is enab led an d is not c onnec ted to a device. Y ou can displ ay the de[...]

7-7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 7 Troubles hooting the Sw itch Restart t h e Switch If the device man ager do es no t appe ar , m ake sure that a ny pop-up blocker s or proxy settings in y our browser software are disabled a nd that any wireless clients running on your PC or laptop are disabl ed. Y o u mi gh[...]

Chapter 7 Troublesh ooting the Swi tch Reset the Switch 7-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Reset the Switch If you canno t solve a pro blem by r econfiguring a feature throu gh the Cisco Conf ig uration Assistant, resetting th e switch might so lve the p roblem or help you to eliminate probable ca u ses. F o r ex amp[...]

7-9 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 7 Troubles hooting the Sw itch Recover a Username or Pa ssword Recover a Userna me or Password Prereq uisite Y ou must have physical access to the switch . Y ou canno t recover a lost or forgotten username and password to th e switch. If this has happened, you must delete all [...]

Chapter 7 Troublesh ooting the Swi tch Recover the Sw itch Software 7-10 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Recover the Switch Software Prereq uisites • Y ou must ha ve physical access to the switc h . • Make sur e that at least one swi tch po rt is enab led an d is not c onnec ted to a device. Y o u might need to re[...]

7-11 User Guide for the Catalyst Express 520 Switches OL-12761-02 Chapter 7 Troubles hooting the Sw itch Troubl esho ot a Failed Softw are Upgrade Troubleshoot a Fai led Software Upgrade If y o u atte mpted to u p grad e the switch softwar e but r eceiv ed a messa ge that th e upgrade f ailed, make su re that you still h ave ac cess to th e switch.[...]

Chapter 7 Troublesh ooting the Swi tch If Y ou Need F urther Help 7-12 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02[...]

A-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 APPENDIX A Reference Chapte r Topic s • T echnical Specif ications, pa ge A-2 • Location of the Switch Serial Number , page A-4 • Connector Specif ications, page A-5 • Cabling Guid elines, page A -10 • Cable and Ad apter Specifications, pa ge A-13[...]

Appendi x A Reference Technic al Speci fications A-2 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 Technical Speci fications This section lists the switch technical specific ations in Ta b l e A - 1 . T able A -1 Specifica tions for the Cataly st Expres s Switc h es Enviro nmental Ra nges Operatin g temp eratur e 32 to 113°F ( 0 to[...]

A-3 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Tech nical Sp ecificat ions Power rating Cataly st Expr ess 520-8PC -K9: 0 .2 KV A Catalyst E xpress 520-24 TT -K9 : 0.050 KV A Catalyst Expr ess 520-24 LC-K9: 0.120 KV A Catalyst E xpress 520-24 PC-K9: 0.460 KV A Catalyst E xpress 520G-24 TC-K9: 0.07 5 KV A P[...]

Appendi x A Reference Location of the Switch Seria l Number A-4 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 Location of the Switch Serial Number If you cont act Cisco T e chnical Assistan ce, you ne ed to know the seria l number of your swit ch. See Figur e A-1 to lo cate the serial n umber on yo ur switc h. Y ou ca n also find th[...]

A-5 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Connector Specifications Connector Specific ations This secti on describe s the connec tors on the swit ch. • 10/100 and 10/ 100/100 0 Ports, page A- 5 • SFP Module Ports, page A-8 • Dual-Purp ose Port s, page A -9 10/100 an d 10/100/1000 P orts The 10/ [...]

Appendi x A Reference Connecto r Specification s A-6 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 Figure A-4 shows the pino ut for a 10/100/1 000 port. Figur e A -4 1 0/1 00/1 0 00 Po rt Pinouts Cautio n PoE faults are caused when nonco mplia nt cabling or powere d devices are connec ted to a PoE port . Only st andard- complia nt c[...]

A-7 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Connector Specifications Y ou can the Cisco C onf iguration Assistant to enable the auto m atic medium -depend ent i nterfac e cross over (auto-M DIX) feature . When the auto -MDIX feat ure i s ena bled, the swit ch det ects the requ ired c able type f or copp[...]

Appendi x A Reference Connecto r Specification s A-8 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 SFP Modu le Ports The SFP module ports on the switch use fiber -optic SFP modules with LC conn ectors ( Figure A-5 ) and copper SFP modules with R J-45 connectors ( Figure A-6 ). Se e t he “Supp orted Hard ware” secti on on page 1-[...]

A-9 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Connector Specifications Dual-P urpose Ports The Ethe rnet por t on a dual-pur pose port uses standard RJ-4 5 conne ctors. Figure A-7 shows the pinout s. The SFP modu le slot on a dual-purpos e port uses SFP m odules for fiber-optic and copper uplink ports. Se[...]

Appendi x A Reference Cabling G uidelines A-10 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 Cabling Guidelines This sec tion descr ibes the cabling guidel ines for the port connections. • Ether net Port Conne ctions , page A-10 • Small Form-Factor Pluggab le Mo dule Port Connec tions, pa ge A-10 Ethernet Port Co nnections For c[...]

A-11 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Cabling Guideline s Note Whe n using shor ter distances of single-mo de fiber cable, you mi ght need to insert an inline optic al attenuator in the link to a void o verloading the recei ver . T able A -2 Fiber -Optic S FP- Module P ort Cabling Specifications [...]

Appendi x A Reference Cabling G uidelines A-12 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 For SMF connectio ns, use one of the LCs lis ted in Ta b l e A - 3 or Ta b l e A - 4 . For MMF connec tions, use one of the LCs listed in Ta b l e A - 5 . Use the Cisco part numbers t o order the patch c ables th at you n eed, or ord er pat [...]

A-13 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Cabl e and Adapt er Specifi cations Cable and Adapter Specifications These sec tions descr ibe the cabl es and adap ters used with the switch. • T wo T wisted-Pair Cable Pin outs, page A-13 • Four T wisted- Pair Cable Pi nouts for 1000BASE-T Port s, page [...]

Appendi x A Reference Cable and Adapter Specific ations A-14 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 Four Twisted-Pa ir Cable Pinou ts for 1000BA SE-T Ports Figure A-10 and Figure A-11 show the schematics of f our twisted-pair cables for the 1000B ASE-T SFP module ports on the switch. Figur e A -1 0 Fou r T wist ed-Pa ir Strai[...]

A-15 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Appendi x A Refer ence Cabl e and Adapt er Specifi cations Crossove r Cab le T o iden tif y a crossover cabl e, co mpare th e two mod ular end s of the ca ble. Ho ld the cabl e ends s ide -by-side , with the tab at the ba ck. The wire connec ted to the pin on the ou tside of the l [...]

Appendi x A Reference Cable and Adapter Specific ations A-16 User Guide fo r the Catalyst Express 520 Switches OL-12761-02[...]

B-1 User Guide for the Catalyst Express 520 Switches OL-12761-02 APPENDIX B Cisco Support Resources Read t his ch apter for C isco sup port re sources if you need assistanc e or fu rther inform ation about t he switch. Befo re You Be gin Use the diagno stic tools ( Chapter 6, “M onitoring the Switch” ) and troublesh ooting features ( Chapter 7,[...]

Append ix B Ci s co Support Re sources Cisco Smal l and Medium -Sized Busin ess (SMB) Solut ions B-2 User Guide fo r the Catalyst Express 520 Switches OL-12761-02 Cisco Small and Medium-Si zed Business (SMB) Solutions Cisco SMB Class Solutio ns giv e your employ ees secure, reli able, and con ven ient access to the information the y need, whether t[...]

IN- 1 User Guide for the Catalyst Express 520 Switches OL-12761-02 INDEX Numerics 10/100/10 00 port 1-8 10/100 por t 1- 8 A AC input voltage A-2 acoustic noise A-3 AC power 1-6 ADMIN b utton 1-8, 6-4 ADMIN L ED 1-8, 6-4 ALER T LED 1-7, 6-3, 6-8 Alert L o g 1-7, 1-12, 6-3, 6-8 altitude operati ng A-2 storage A-2 auto -MDIX 1-8, 6-7, A-7, A-9 autoneg[...]

Index IN-2 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 Cisco Small and Me dium-Sized Business Solutions B-2 Cisco Smart Business Communications System Softwa re and Documen tation CD-ROM xi Cisco Smar t Busines s Comm unications Syst em solution 1-4 Cisco Unified Com munications 50 0 Series 1-4 first-tim e setup 2-1 config uratio[...]

IN- 3 User Guide for the Catalyst Express 520 Switches OL-12761-02 Index E enviro nmenta l rang es A-2 Express Setup 1-12 settings 2-9 See also in itial setup mode F featu res Cisco Conf iguration Assistant 1-13 device ma nager 1-10, 1-12 hardware 1-6 overvi ew 1-2 pack age cont ents 1-14 software 1-10 supported RPS 1-14 supported SFP modules 1-14 [...]

Index IN-4 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 shelf 3-7 wall 3-11 prerequ isite 3-11 warnings 3-2 IP addre ss 5-2 troublesh ooting 7-2 DHCP 7-2 wrong I P add ress 7-2 IP phone, troub leshooti ng 7-5 L LEDs ADMIN 1-8, 6-4 ALERT 1- 7, 1-12, 6-3 monitori ng 6-2 PoE 1-7, 6-3 port 1-9, 6-4 RPS 1-7, 6-3 SYSTEM 1-7, 6-3 M manag[...]

IN- 5 User Guide for the Catalyst Express 520 Switches OL-12761-02 Index physical dimensi ons, switch A-3 PoE 1-8 benefit s 1-5 cabling guidel ines A-6 featu res 1-5 LED 1-7, 6-3 port 1-5, 1-9, 4-3 power specifi cations A-3 status 6-7 pop- up bloc kers 1-15, 2-3, 2-7, 2-9, 7-7 port 10/100 1-8 10/100/10 00 1-8 connect ing 10/100 4-3 10/100/10 00 4-3[...]

Index IN-6 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 R rac k bracket kit , orderab le 3-8, 3-11 rack-mount installation 3-8 prerequ isite 3-8 Receive Detai l tab, Dashboa rd 6-8 recove ry password 7-9 software upgr ade 7-11 switch software 7-10 redunda nt power supply See RPS relative hum id ity A-2 removing, SFP module 4-5 req[...]

IN- 7 User Guide for the Catalyst Express 520 Switches OL-12761-02 Index SMB suppor t B- 2 soft ware feature s 1-10 software upgr ade, t roubles hooting 7-11 specifi cations adap ter A-1 3 cabling A-10 to A- 15 Ether net port A-10 SFP module port A- 10 conn ector A-5 to A-9 10/100 A-5 10/100/10 00 A-5 10/100/10 00 pinout s A-9 10/100/10 0 pinout s [...]

Index IN-8 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02 physica l dimen sions A-3 power requi rement s A- 2 removal, SFP module 4-5 serial number lo cation A-4 setup 2-1 specifi cations A-2 adap ter A-1 3 cabling A-10 to A- 15 conn ector A-5 technical specifications and gu idelines A- 1 techni cal suppo rt B-1 troublesh ooting 7-1[...]

IN- 9 User Guide for the Catalyst Express 520 Switches OL-12761-02 Index software upgr ade 7-11 switch software 7-10 wrong I P add ress 7-2 two tw isted-pa ir cabl e pinout s A-13 U uplink po rt 1-8 username default 2-5, 2-9, 5-2 troublesh ooting 7-9 username- and-passwo rd pair 2-5, 2-9 V View list 1-9, 6-4 VLAN status 6-7 W wall-mount installatio[...]

Index IN-10 User Guide for th e Catalyst Express 520 Swit ches OL-12761-02[...]