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Cisco Systems 7902G manual

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Table of contents for the manual

  • Page 1

    Corporate Headquarters Cisco S yste ms, Inc . 170 W est Tasma n Drive San Jose , CA 95134 -1706 USA http://ww w.cisco. com Tel: 408 526-400 0 800 55 3-N ETS ( 6387 ) Fax: 408 526- 4100 Cisco IP Phone 7902G f or Cisco CallManager License and W ar ranty Text Pa rt Num ber: 78 -16335 -01 Phone Guide[...]

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    Cisco IP Phone 7902 G for Cisco CallManager iii Contents Getting Started 1 How to Use thi s Guide 1 Where t o Fi nd Ad dition al I nfor matio n 2 Safety and Perf ormanc e Info rmati on 2 Connecti ng Your Phone 4 An Overview of Your Phone 6 Button s and Hard ware 6 Underst andi ng Feat ure Avail abil ity 8 Going On- Hook and Off-Hoo k 8 Basic Ca ll [...]

  • Page 4

    iv 78-163 35-01 Accessing Your User Opt ions Web Pages 17 Logging In to the Use r Opti ons Web Pag es 17 Troubles hootin g Your Phone 18 Cisco On e-Year Limit ed Hardwar e Warra nty Terms 19[...]

  • Page 5

    Cisco IP Phone 7902 G for Cisco CallManager 1 Gettin g Start ed These sections giv e you the basi c inform ation yo u need to star t using your new Cisco IP Pho ne. How to Use this Guide This guide p rovides you with an overview of the features available on your phone. Y ou can read it comple tely for a soli d under standi ng of your phone’ s cap[...]

  • Page 6

    2 78-163 35-01 Where to Find Additional Information Y o u can access the mos t current Cisc o documentation on the W orld W ide W eb at this URL: http://www .cis co.com/univer cd/home/home.h tm Y o u can access the Cisco webs ite at this URL: http://www .cis co.com International Cisco webs ites can be accessed from this URL: http://www .cis co.com/[...]

  • Page 7

    Getting Started Cisco IP Phone 7902 G for Cisco CallManager 3 Wa r ni n g T o avoid electric shock, do not connect safety extra low voltage (SEL V) circuits to telephone network voltage (TNV) circuits. LAN ports contain SEL V circuits, and WA N ports contain TNV circuits. Some LAN and WAN ports use RJ-45 connectors. Use caution when connecting cabl[...]

  • Page 8

    4 78-163 35-01 Connec ting Your Pho ne Y our sy stem ad mini strato r will likel y conn ect your new Ci sco IP Ph one to the corp orat e IP telep hony network. If that is not the case, refer t o the graph ic and table be low to connect yo ur pho ne. Caution If you pl an to po wer y our ph one l ocal ly (i nste ad of re cei ving po wer t horou gh th[...]

  • Page 9

    Connecting Y our Phone Cisco IP Phone 7902 G for Cisco CallManager 5 Adjustin g the Handse t Rest When you connec t your phone, you might want to adjust the handset rest to en sure that the receiver will not slip out of th e crad le. Se e the ta ble be low for in struc tions . Regist erin g with TAPS After yo ur phone is c onnect ed to the ne twork[...]

  • Page 10

    6 78-163 35-01 An Over view of Your Pho ne The Ci sco IP Phon e m odel 7902G is a basic telep hone that pr ovides the f ollowi ng fe atures : • V oice co mmunic ation o ver a d ata n etwork • One ph one l ine t hat ca n suppo rt up to two ca lls • Fami liar te lephony feat ures to handl e call s ea sily • Online con trol fr om you r User Op[...]

  • Page 11

    An Overview of Y our Phone Cisco IP Phone 7902 G for Cisco CallManager 7 3 Fea ture b utto ns Redial Dials the mo st re cently dial ed numb er . T ransfer T ransfers a call to another party . Conferen ce Sets up a si ngle ca ll f or 3 to 16 p articip ants. Mess ages Acces ses voi ce me ssages l eft b y callers . 4 V o lume button Inc reases or decr[...]

  • Page 12

    8 78-163 35-01 Understanding Feature Availability The oper ation of yo ur Cisco IP Phone and the features avai lab le to you may var y , dependi ng on the call proc essing agen t use d by y our compa ny an d als o on how you r co mpany ’ s phone supp ort tea m has conf igured your phone s ystem . There fore, some of t he featur es inc luded in t [...]

  • Page 13

    Basic Call Handling Cisco IP Phone 7902 G for Cisco CallManager 9 Basic C all Ha ndlin g This section covers basic call-handling task s such as plac ing, answering, transferring, an d conferencing calls . The featur es yo u use t o per form these tasks a re sta ndar d and avai lable on m ost phon e sy stems. Placing a Call Answer ing a Call Ending [...]

  • Page 14

    10 78-163 35-01 Using Hold an d Resume Only one call can be active at any given time; all other calls must be placed on hold. Ti p Engag ing the Hold featur e typically generates m usic or a beeping tone. For this r eason, avoid putting a con ference call on hol d. Transfer ring a Conn ected Call Use the T ransfer button to redir ect a con nected c[...]

  • Page 15

    Basic Call Handling Cisco IP Phone 7902 G for Cisco CallManager 11 Making Con ference Calls Use the Confer ence butto n to set up a stan dard c onferenc e. A s tandard confer ence al lows from 3 to 16 peo ple to p articip ate in a sin gle ca ll. Se e the ta ble b elow fo r detai ls. Note Y our phone line must be confi gured for two ca lls for you t[...]

  • Page 16

    12 78-163 35-01 Forwardin g Your Calls to Anoth er Number Y ou can use Call Fo rwar d All to red irect y our in comin g calls from y our C isco IP Phone to an other numbe r . Note Enter the Call Forwar d All target number exac tly as you would need to dial it from your des k phone. For ex ample, enter an acc ess code such a s 9 or the ar ea cod e, [...]

  • Page 17

    Basic Call Handling Cisco IP Phone 7902 G for Cisco CallManager 13 Using Voice Messaging Use the Messages b utton to acce ss yo ur vo ice m essages as outl ined in th e table below . Note Y our company deter mines th e voice m essage servi ce tha t your p hone sy stem u ses. Fo r the mos t accurate and d etailed information ab out using the vo ice [...]

  • Page 18

    14 78-163 35-01 Prioritizing Critical Calls Advanced call -handling tasks involve special (non-stand ard) features that your system administr ator migh t config ure f or you r phon e dep endin g on y our ca ll-h andlin g needs and work envi ronment . Y ou typically will not have acc ess to these feature s by default. In some sp eciali zed envir onm[...]

  • Page 19

    Customizing Phone Settings Cisco IP Phone 7902 G for Cisco CallManager 15 Custom izin g Phone Setti ngs Y ou can person alize your C isco IP Ph one 790 2G by adjust ing th e sett ings, as des cribed in th e table s below . Adjusting the Volume The tab le bel ow des crib es how to ad just a nd save volume level s on y our ph one. If you want to... T[...]

  • Page 20

    16 78-163 35-01 Setting Up Spee d Dial Button s Speed dial numb ers all ow you to quickly d ial phon e numbers without r equirin g you to ent er the pho ne number each time. Y ou can cr eate up to fou r speed dial n umbe rs on yo ur ph one usi ng the User Op tions web p ages. (S ee th e “Logging In to the User Op tions W eb Pages” sectio n on p[...]

  • Page 21

    Accessing Y our User Options W eb Pages Cisco IP Phone 7902 G for Cisco CallManager 17 Access ing Yo ur Use r Opti ons Web P ages Becaus e your C isco IP Phon e 790 2G is a networ k de vice, i t can s hare infor mation with o ther netw ork devic es in your comp any , includ ing y our com puter and w eb-ba sed s ervic es acce ssible usi ng a web bro[...]

  • Page 22

    18 78-163 35-01 Troub lesho otin g Your Ph one Refer to the foll owing table for some gener al troubl eshooti ng informatio n for your ph one. Problem Explanation The phone H old an d Men u buttons ar e lit or flashi ng after the phone is conne cted to po wer Y our phone did no t initia lize corr ectly . Contact you r system admini strato r who wil[...]

  • Page 23

    Cisco One-Y ear Limited Hardware W arranty T erms Cisco IP Phone 7902 G for Cisco CallManager 19 Cisco On e-Ye ar Lim ited Ha rdwar e Warran ty Ter ms There are speci al terms applicab le to your ha rdware w arranty and various se rvices that you can u se during the warranty period. Y ou r formal W arranty Statement, includi ng the warranty applica[...]

  • Page 24

    20 78-163 35-01 Duration of Hardware Warranty One (1 ) Y ear Replacement, Repa ir, or Refund Policy for Hard ware Cisco or it s serv ice c enter will u se comme rciall y reaso nable effort s to ship a replace ment part withi n ten (10) working days after rece ipt of a R eturn Mate rials Autho rization (RMA) req uest. Actual deliv ery ti mes can v a[...]

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    Cisco One-Y ear Limited Hardware W arranty T erms Cisco IP Phone 7902 G for Cisco CallManager 21[...]

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    22 78-163 35-01[...]

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    Corporate Headqua rters Cisco System s, Inc. 170 W est T asman Dr ive San Jose, CA 95134 -1706 USA www .cisco .co m T el: 408 52 6-4000 800 553- NETS (6387) Fax: 408 526- 4100 European H eadquarter s Cisco Sys tems Inter national BV Haarlerbergpark Haarlerbergweg 13-19 1101 C H Amster dam The Neth erlands www-eu rope.cisco.c om T el: 31 0 20 357 1 [...]