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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems 7921, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems 7921. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems 7921 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems 7921, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems 7921.
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Table of contents for the manual
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Page 1
U SER G UI DE Cisco Unified IP Phone 7921 (SCCP) for Cisco U nified Communications Manager Express 4.3 1 Over view 2 Operating Y our Phone 3 Phone F eatu res and F unctions[...]
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2 1 Overview This guide provi des pho ne, sof t key , a nd featu res descri ptions for th e Cis co Unifi ed IP Phone m odels 7921. Physical Layout The Ci sco Uni fied IP pho ne 7921 is a sin gle-lin e phones . 1 Indicator light (LED) Provides these i ndicati ons: • Sol id red— Pho ne is connec ted t o AC pow er sourc e, an d batte ry is char gi[...]
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3 4 Right softkey button Activates the Option s menu for access to the list o f softkeys. So metimes displays a softkey label. 5 Navigation button Accesses these me nus and li sts from the ma in scre en. Directory Line V i ew Settings Servi ces Allo ws you to scro ll up and down menu s to highli ght option s and to mo ve left and righ t th rough ph[...]
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Page 4
4 Phone Screen Features Because the Cisc o Unified W ireless IP Phon e 7921G ha s only t wo soft keys, the Option s softkey displays the list of avai lable featur e option s for th e pho ne. Th e features in the Options list c hange de pending o n whether the pho ne is i dle or in an active call . This is w hat your main phon e scree n looks l ike [...]
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5 Connecting Your Phone This section shows h ow to us e the conne ctors o n your C i sco IP phone. Y our syst em adminis trator will configu r e you r new Cisc o Unified Wir eless IP Ph one to connec t to the corpor ate w ireless netwo rk an d the IP t eleph ony ne twor k. A recha rgeable Lit hium ion battery pow ers the Cisc o Unified W ireless IP[...]
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6 Installing or Re moving the Phone Batter y T o in stall or remove the battery , follow these st eps Insta ll the batt ery 1. Insert t he battery catche s in the slots at the bottom of th e phon e. Ensure m etal contacts o n the battery and the phone face each othe r . 2. Press th e battery to the phone until i t locks into place. Remove th e batt[...]
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7 Using th e AC Power S upp ly to Char ge the B attery Y ou can charge yo ur battery quickly by con nectin g the AC power su pply to the pho ne. T o accomm odate diff erent AC power recept acles, you must inse rt the appro priate AC plug ad apter on th e AC power su pply . Y ou can use the ph one while the battery is bei ng charged. After the bat t[...]
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8 Charge the battery using the USB cable 1. Insert the phone con nector o n the USB cable into the phone . 2. Insert the USB A-typ e connec tor into the US B port on yo ur PC. Note If the Found New Hardware Wizard opens, use the following procedure to stop it. 3. Monitor the indic ator lig ht after th e phone bri efly di splays “USB Connecte d”[...]
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9 When y ou move the pho n e ou t of sign a l rang e, yo u lose conne ction with the wi reless LAN. T he icon a ppears , and the st atus line disp lays, “L eavin g ser vice are a.” Tip Y our idle pho ne screen can turn off after a time interval. T o alert you that the phone i s stil l powered o n and connected to the wirel ess ne twork when u s[...]
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10 Insta ll the loc k set on th e phone 1. Put the security cab le aroun d a po st or th rough a hol e in the desk top. Ins ert the loops a t the ends o f the security cabl e through th e C-ring. 2. Inser t the C -ring with cab le lo ops thr ough t he slot on back of pho ne. 3. Use the combinatio n loc k to sec ure the ends of th e C-ri ng arou nd [...]
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11 2 Operating Yo ur Phone Physical Layout 2 Phone Screen Features 4 Connecting Y our Phone 5 Installing or Removing the Phone Battery 6 Char ging t he Phon e Bat tery 6 Powering On the Phone 8 Accessories for the C isco Unified W ireless IP Phone 7921G 9 Headset Inf ormation 9 Securing the Phone with a Lock Set and Cable Lock 9 Entering a nd Editi[...]
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12 Press to display and enter these symbo ls space , . ‘ “ | _ ~ ’ Press to display and enter these symbo ls # ? ( ) [ ] { } Pres s to display and enter the se symbo ls ! @ < > $ % ^ & Cancel edit ing mode Choo se Opti ons > Cance l to return to t he menu optio n or main s creen. Feature Buttons and Menus From the main phone scre[...]
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13 Sele ct a high li gh ted cal l or op tion Pres s . Access Help From the main scr een, pres s . Help System Y our pho ne prov ides a n onl ine h elp sy stem. Help to pics displa y on the scr een. View the main me nu Press and w ait a few se conds fo r the m enu to displ ay . Main m enu to pics in clude: • About Y our Cisco Un ified IP Phon e—[...]
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14 Chang e the ring p attern for yo ur cal ls When the phon e is idle, press to se t the ring volume , vibr ate, or si lent mode . Choosing a Network Profile Network pr ofiles provi de predefi ned settings fo r access to the wireless lo cal area network (WLA N) and for auth entication and encryp tion in yo ur syst em. Y our system admini strat or d[...]
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15 Listen to your voi ce messa ges or access the voi ce message system menu 1. Pres s Message or p ress an d hold . 2. Enter your voice message password. 3. Follow the voice in structio ns to listen to y our mess ages. Call Logs Y our phone mai ntains records of y our miss ed, plac ed, and rec eive d calls. Each call log ho lds up to 30 entr ies. V[...]
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16 Directory Dialing Depen ding o n con figurati on, your p hone ca n prov ide a ccess to a cor porate directory and pe rsona l direc tory feature s: • Corporate Di rectory—Corporate contacts th at you can access on your phon e. Y o ur system administrator sets up and maintain s Corp orate Dire ctory . • Person al Direc tory—If availab le, [...]
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17 Delete a PAB e ntry 1. Search for a P AB ent ry . 2. Scroll to th e listing an d press Select or . 3. Choo se Opti ons >Del ete . 4. Pres s OK to confi rm th e delet ion or Canc el. Edit a PAB en t ry 1. Search for a P AB ent ry . 2. Scroll to th e listing an d press Select or . 3. Choo se Opti ons > Edit to modify a na me o r mai l addr e[...]
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18 2. Scrol l to the list ing you wa nt and press Select or . 3. Pres s Dial . 4. Choo se OK to com plete the action . Delete a Fast Dial code 1. Search for a Fast Dial code. 2. Scrol l to the list ing you wa nt and press Select or . 3. Choo se Opti ons > Remov e . Log out of Perso na l Di rect ory 1. Choo se ( Services ) > Person al Addre ss[...]
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Page 19
19 Use all the bu tton s on yo ur ph one, in clu ding a nd . Y ou can use the head set to answer ca lls when the pho ne is in the desk top charger . Note The int ernal, single-di rection micropho ne is located on the lower left side of the phone (two small hole s). For best res ults, p lac e the deskt op charger in f ront of you when using the s pe[...]
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Page 20
20 4. Pres s . Note The L ine Vi ew displ ays your direct ory numbers, fol lowed by your spe ed-dial numb ers identifi ed with . Six items (lines plus speed dials) can display . Use Abbrevia ted Di al 1. Set up Abbrev iated Dialing codes from y our U ser Op tions web page s. 2. T o place a call , enter the Abbreviate d Dialing code. 3. Choo se Opti[...]
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Page 21
21 Logging Out of Hunt Groups If you r org anizat ion rece ives a large number of in coming ca lls, y ou mig ht be a member of a h unt group. A hun t grou p includ es a series of direct ory numbers that s hare the in coming call load . When the first di recto ry number in the hun t g roup i s busy , the syste m hunts for the next availabl e directo[...]
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22 Prioritizing Critica l C alls In som e special ized environme nts, su ch as mil itary or governm ent of fices, y ou mig ht need to make and receive urgent or cri tical calls . If you have the ne ed for this spe cialize d call handl ing, your system a dminis trator can a dd Multilev el Preced ence and Pree mpti on (M LPP) to y our phon e. Keep th[...]
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23 3. Choo se Options > Tr n s f e r again to co mplete the transfe r or EndC all to canc el. Note I f your phone su ppor ts on -hook trans fer , y ou ca n alte rnat ely compl ete t he tr ansf er by di sconne ct ing. T alk to the transfer r ecipien t before transferring a call (consult trans fer) 1. From an active call, ch oose Options > Tr n[...]
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Page 24
24 Follow ing i s a co mprehe nsive list of soft keys o ffered on these C isco Unified IP Ph ones. F unctio ns dep end on y our s ystem config uratio n. Soft Key Description << or >> Navigates to edit characters . Use the backspace soft key to erase digits that were entered incorrect ly . Accept Accepts t he current ed its. For ins tanc[...]
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Page 25
25 Reor der Reor der the entri es in the Pers onal Direc tory . Restore Con sult your sys tem adminis trator on the use of thi s soft key . Resume Returns to an active call. Save S aves the l ast change. Search Initiates a search in the lo cal dire ctory . Select Selects the highlighted op tion. Settings Provides acc ess to ph one settings such as [...]
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Page 26
26 3 Phone Fea tures and Fu nctions This section provide s an a lphabeti zed list of phone features and functions . Accessi ng V oice Mess ages 14 Access ories for the Cisc o Unified W ireless IP Phone 7921G 9 AutoAnswe r 19 Call Logs 15 Call Pickup 20 Charging the Phone Battery 6 Choosing a Network Profile 14 Cisco Extension Mobility 23 Connecting[...]
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Americas Headqu arters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 951 34-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Asia Pacific Hea dquarters Cisco Systems, Inc. 168 Robinson Road #28-01 Capital T ower Singapore 068912 www .ci sco. com T el: +65 6317 7777 Fax: +65 6317 7799 Europe Headquarters Ci[...]
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