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Table of contents for the manual
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Page 1
CH A P T E R 7-1 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 7 Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unif ied IP Phone has a web page from which you can vi e w a v ariety of information ab out the phone, includin g: • Device information • Network co nf iguration in[...]
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Page 2
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Accessing the Web Page for a Phone 7-2 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 • Network Statistics, page 7-1 0 • Device Logs, page 7-16 • Streaming Sta tistics, page 7-18 Accessing the Web Page for a Phone T o access the[...]
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Page 3
7-3 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Disabling Web Page Acc ess • Network Statistics —In cludes the follo wing h yperlinks, which p rovide information abou t network traf f ic: – Ethernet—Displays info rmation ab[...]
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Page 4
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Device Information 7-4 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 T o disable access to th e web pages fo r a phone, follow these steps from Cisco Unified CallMana ger Administration: Step 1 Choose De vice > Phone . Step 2 Spec[...]
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Page 5
7-5 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Network Configuration The Network Conf iguratio n area on a phone’ s web page displays network confi guration informati on and information about other phon e s[...]
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Page 6
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Network Configuration 7-6 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 T able 7 -2 Networ k Configur ation Ar ea Items Item Description DHCP Server IP address of the Dynamic Host Conf iguration Protocol (DHCP) serv er from which the[...]
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Page 7
7-7 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Call Manager 1–5 Host names or IP addr esses, in prioritized or der , of the Cisco Unif ied CallManager serv ers with which the phone can register . An item ca[...]
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Page 8
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Network Configuration 7-8 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Directories URL URL of the server from w hich the phone obtains directory information. Messages URL URL of the server from which t he phone obtains message servi[...]
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Page 9
7-9 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration SW Port Conf iguration Speed and duplex of the switch port, wh ere: • A—Auto Ne gotiate • 10H—10-BaseT / half duple x • 10F—10-BaseT / ful l duple x [...]
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Page 10
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Network Statistics 7-10 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Related Topic • Config uring Settings on the Cisco U nified IP Phone, page 4-1 • Config uring Features, T emplates, Services, and Users, page 5-1 Network Stati[...]
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Page 11
7-11 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics • Port 3 (Phone)—Displays i nformation about netw ork traf f ic to and from t he phone. See the “Por t 1 (Network), Po rt 2 (Access), and Port 3 (Phon e) Sta[...]
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Page 12
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Network Statistics 7-12 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Port 1 (Network), Port 2 (Access), and Port 3 (Phone) Statistics The follo wing area on a p hone’ s web page provide informati on about netw ork traf f ic to and[...]
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Page 13
7-13 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics T abl e 7 -4 P ort Statis tics Ar ea It ems Item Description Carrier Events Indicates loss of carrier on the port Rx totalPkt T otal number of pack ets recei ve d [...]
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Page 14
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Network Statistics 7-14 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Rx size1024to1518 T otal number of packets recei v ed, including bad packets, that are between 1024 and 1518 bytes in size Rx size1519to1548 T otal number of packe[...]
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Page 15
7-15 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics Tx size512to1023 T otal number of packets transmit ted, including bad packets, that are between 512 and 1023 bytes in size Tx size1024to1518 T otal number of pack [...]
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Page 16
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Device Logs 7-16 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Related Topic • Config uring Settings on the Cisco U nified IP Phone, page 4-1 Device Logs The De v ice Logs area on a p hon e’ s web page provide in formation yo u c[...]
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Page 17
7-17 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Device Logs Ta b l e 7 - 5 describes the items in the Stack Statistics area. Status Messages The Status Messa ges area on a phon e’ s web page displays up to the 10 most recen t st[...]
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Page 18
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Streaming Statistics 7-18 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Streaming Statistics A phone streams in formation when it is o n a a call or running a service that sends or receiv es audio or data. The St ream 1 area o n a ph[...]
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Page 19
7-19 Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisc o Unified CallManager 4.2(3) OL-8555-02 Chapter 7 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Sender Start T ime T ime that the stream started Rcvr Lost Pack ets T otal number of pack ets lost Rcvr Jitter Maximum jitter of stream Receiv er T ool T ype of [...]
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Page 20
Chapter 7 Monitoring the Cisco Unified IP Ph one Remotely Streaming Statistics 7-20 Cisco Unified IP Phone 7940G/7960G Administrati on Guide for Cisco Unified CallManager 4.2(3) OL-8555-02 Related Topics • Call Statistics Screen, page 6-16 • Monitoring the V oice Quality of Cal ls, page 8-23 Max MOS LQK Baseline or highest MOS LQ K score observ[...]