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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems AS5300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems AS5300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems AS5300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems AS5300 should contain:
- informations concerning technical data of Cisco Systems AS5300
- name of the manufacturer and a year of construction of the Cisco Systems AS5300 item
- rules of operation, control and maintenance of the Cisco Systems AS5300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems AS5300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems AS5300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems AS5300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems AS5300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Quick Start Guide Cisco AS5300 Universal Access Server 1 Documents, Equipment, and T ools 2 Install the Cisco AS5300 3 Gather Configuration Information 4 Configure the Cisco AS5300 5 Obtaining Documentation 6 Obtaining T ec hnical Assistance[...]
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Page 2
2 1 Documents, Equipment, and Tools User Documentation All of the documents described here are available online and on the documentation CD-ROM that you received with your Cisco AS5300. T o be sure of obtaining the latest information, you should access the online documentation. T o print a document in its original page format, access the online doc[...]
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Page 3
3 Release Notes Cisco IOS release notes for the Cisco AS5300 provide up-to-date information about specif ic Cisco IOS software releases used on Cisco AS5300s. Y ou can access these documents at: Cisco Product Documentation > Access Servers & Routers > Access Routers> Cisco AS5300 > Cisco IOS Release Notes for AS5300 Hardware Configu[...]
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Page 4
4 Release Notes Cisco IOS release notes for all platforms provide up-to-date information about specif ic Cisco IOS software releases. Y ou can access these documents at: Cisco Product Documentation > Cisco IOS Software Conf iguration > Cisco IOS Software Release you are using > Release Notes Supporting Documents and Related Documentation D[...]
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Page 5
5 • Serial 12-in-1 cable (serial to W AN access) • Slot cover for unused slots • 19-in. telco rack-mount brackets 2 Install the Cisco AS5300 Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key[...]
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Page 6
6 Prepare the Chassis for Desktop Use Attach the rubber feet before installing the chassis on a desktop. Note Rubber feet are included. Step 1 Locate the rubber feet on the black adhesive strip that shipped with the chassis. Step 2 Place the Cisco AS5300 upside-down on a f lat, smooth surface. Step 3 Peel off the rubber feet from the black adhesive[...]
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Page 7
7 Connect the Ethernet Port for LAN Access Y ou can connect the Cisco AS5300 to a 10BASE-T or 100BASE-T Ethernet network. Y ou will need an Ethernet cable to connect the Cisco AS5300 to an Ethernet hub. This cable is not included. Step 1 Connect an Ethernet cable to the 10BASE-T port or the 10/100BASE-T port, depending on whether your network is 10[...]
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Page 8
8 Connect the T1/PRI Card for WAN Access Warning Do not work on the system or connect or disconnect cables during periods of lightning activity . Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or [...]
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Page 9
9 Connect the E1/PRI Card for WAN Access Warning This equipment is to be installed and maintained by service personnel only as defined by AS/NZS 3260 Clause 1.2.14.3 Service Personnel. Warning The telecommunications lines must be disconnected 1) before unplugging the main power connector and/or 2) while the housing is open. Warning The E1 interface[...]
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Page 10
10 Connect the Serial Port for WAN Access Use a serial 12-in-1 cable (DTE if connecting to a DSU or DCE if connecting to a CSU) to connect one of the four synchronous serial ports on the E1 or T1 PRI cards (with serial support) to a modem or a CSU or DSU. The CSU or DSU provides access to a W AN. Step 1 Connect the serial 12-in-1 cable connector on[...]
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Page 11
11 Connect a Console for Local Administrative Access T o conf igure the Cisco AS5300 from a locally-connected PC or terminal, you will need an RJ-45-to-RJ-45 rollover cable and a terminal adapter (RJ-45-to-DB-9 or RJ-45-to-DB-25). The cable and adapter are included. Step 1 Connect one of the adapters, labeled TERMINAL, to the communications port (u[...]
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Page 12
12 Connect a Modem for Remote Administrative Access (Optional) T o conf igure the Cisco AS5300 from a remote location, you will need an RJ-45-to-RJ-45 rollover cable and a modem adapter (RJ-45-to-DB-25) for connecting a modem. If you will not be using a modem to conf igure the Cisco AS5300 remotely , skip this procedure and go to Connect Power , pa[...]
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Page 13
13 Connect Power The access server is available with either an AC or DC power supply . Y ou can also order a power supply as a spare if you decide later that you need a different type of power supply or the power supply fails. Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are [...]
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Page 14
14 Warning The illustration shows the DC power supply terminal block. Wire the DC power supply using the appropriate wire terminations at the wiring end, as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. Note that the ground wire should always be connected f irst and disconnected last. C[...]
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Page 15
15 3 Gather Configuration Information Use this section to help gather and organize the information you need to run the setup script to conf igure your Cisco AS5300. The information in the table is not an exhaustive list, but provided only as a starting point when using the setup script. Note If you do not have this information, you can get it from [...]
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Page 16
16 6. Do you want to conf igure the modems for: Default chat script? Dial-in IP SLIP/PPP access? Dynamic IP address? Default IP address? TCP header compression? Routing updates on async lines? Async IPX? ARA? • ARA clients? • Zone name for ARA clients? 7. Will you be using the Ethernet 0 (10BASE-T) interface? What is the IP address? How many bi[...]
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Page 17
17 4 C onfigure the Cisco AS5300 Use any of the following options for conf iguring your Cisco AS5300: • Cisco Fast Step Software • Cisco IOS Release Setup Script • Initial Conf iguration Using the CLI (Manual Conf iguration) • Conf iguring V oIP The option you select depends on how you want to conf igure your Cisco AS5300. Use the following[...]
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Page 18
18 Configure the Cisco AS5300 After installation, the Cisco Fast Step setup program starts automatically . Follow the onscreen instructions to guide you through conf iguring and testing the Cisco AS5300. Cisco IOS Release Setup Script T imesaver Section 3, “Gather Conf iguration Information,” is provided to help you gather the appropriate infor[...]
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Page 19
19 --- System Configuration Dialog --- Step 2 When the following prompt appears, enter yes to continue: Would you like to enter the initial configuration dialog? [yes]: yes At any point you may enter a question mark '?' for help. Use ctrl-c to abort configuration dialog at any prompt. Default settings are in square brackets '[]'[...]
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Page 20
20 Configuring VoIP The actual conf iguration procedure depends entirely upon the topology of your voice network, but, in general, you need to complete the following conf iguration tasks: 1. Conf igure IP Networks for Real-T ime V oice T raff ic. 2. Conf iguring V oice Ports for ISDN PRI. 3. Conf iguring the D Channels. 4. Conf iguring the Dial Pee[...]
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Page 21
21 5 Obtaining Documentation The following sections provide sources for obtaining documentation from Cisco Systems. World Wide Web Y ou can access the most current Cisco documentation on the W orld Wide W eb at the following sites: • http://www .cisco.com • http://www-china.cisco.com • http://www-europe.cisco.com Documentation CD-ROM Cisco do[...]
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Page 22
22 6 Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample conf igurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the T AC website. Cisco.com Cisco.com [...]
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Page 23
23 Contacting TAC by Telephone If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact T AC by telephone and immediately open a case. T o obtain a directory of toll-free numbers for your country , go to the following website: http://www .cisco.com/warp/public/687/Directory/DirT AC.shtml P1 and P2 level problems are def ined as[...]
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Page 24
Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Headquarters Cisco Systems Europe 11 Rue Camille Desmoulins 92782 Issy-les-Moulineaux Cedex 9 France www-europe.cisco.com T el: 33 1 58 04 60 00 Fax: 33 1 58 04 61 00 America[...]