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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems BTS 10200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems BTS 10200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Cisco Systems BTS 10200 should contain:
- informations concerning technical data of Cisco Systems BTS 10200
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems BTS 10200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems BTS 10200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems BTS 10200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems BTS 10200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CISCO C ONFIDENTIAL Corporate Headquarters: Copyright © 20 02. Cisco Systems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 The Cisco BTS 10200 Softswitch is a class-independent software switch (softswitch) that provides next-generation[...]
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Page 2
CISCO C ONFIDENTIAL 2 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 System Requirements System Requirements The Cisco BTS 10200 Softswitch consists of the follo wing equipment: • Call Agent/Feature Server (CA/FS)—T wo application serv ers, each with four CPUs. • Element Management System/bulk Data Management System ([...]
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Page 3
CISCO C ONFIDENTIAL 3 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 System Requirements Component Interoperability T able 1 lists the supported platforms for the Cisco BTS 10200 Softswitch, and the loads that were tested for each platform. T able 1 Component Inter operability Matr ix Operator Access Operator access to the [...]
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Page 4
CISCO C ONFIDENTIAL 4 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 New and Changed Information Limitations and Restrictions W ith this release, you must have secured FTP capabilities. Note The secure FTP requirement was f irst implemented in Release 3.3, and has been carried o ver to Release 3.5. Deactivating SS7 Links Pr[...]
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Page 5
CISCO C ONFIDENTIAL 5 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 New and Changed Information Small Platform Feature The Cisco BTS 10200 Softswitch small platform is a Cisco BTS 10200 Softswitch that provides full functionality at a reduced cost, space, and call processing capacity . The benef it of the small platform is[...]
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CISCO C ONFIDENTIAL 6 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 New and Changed Information service provider must conf igure their network consistent with either the PacketCable, or the Cisco SII, network architecture using compliant network elements. It is the responsibility of the service pro vider to ensure that the[...]
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Page 7
CISCO C ONFIDENTIAL 7 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 New and Changed Information Alarms There is a ne w alarm to monitor disk partition usage, specif ied by the percentage of consumption. The cause of the alarm is that a process on the system is writing too much data to a partition; when the alarm is activ a[...]
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Page 8
CISCO C ONFIDENTIAL 8 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Caveats Caveats Cav eats describe unexpected behavior in the Cisco BTS 10200 Softswitch softw are release 3.5. This section describes two types of ca veats: • Open Cav eats for Release 3.5, page 8 • Resolved Ca veats in Release 3.5 V ersion 02, page 12[...]
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CISCO C ONFIDENTIAL 9 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Caveats CSCdz74072 CA doesn’t re-send service message when no ack is recei ved. Symptom : When a B ch is taken OOS, the CA sends a SER VICE message, and changes the status of the CIC to LBLK. But when no service ack is receiv ed within T323, no service m[...]
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Page 10
CISCO C ONFIDENTIAL 10 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Caveats CSCdz71336 BTS10200:For G.729 Codec SS7 to SIP Interworking fails Symptom : Scenario 1: SS7 to SIP Call IN CRCX BTS sends in Local Connection Options a:G.729, and not "G729", so we changed the codec string in VISM to match that and make [...]
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Page 11
CISCO C ONFIDENTIAL 11 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Caveats CSCdz84920 QAM stopped processing T ransaction. Symptom : QAM Stops processing the transaction giv en from CLI. W orkaround : The workaround for this is to follo w these steps: 1. Login to primary (activ e) EMS using the root account 2. Execute th[...]
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CISCO C ONFIDENTIAL 12 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Caveats Resolved Caveats in Release 3.5 Version 02 Resolved ca veats listed in this section include only those critical and major cav eats that were found during system test or critical issues found during customer verif ication tests of earlier releases [...]
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CISCO C ONFIDENTIAL 13 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Caveats CSCdy41492 mgw-monitoring al ways performs a DNS query . CSCdy46881 Multiple KAM: Mate side has become F aulty alarms do not clear . CSCdy65129 BTS does not send right cause v alue in Call-Proceding. CSCdy72515 Bad_error_number log is generated fo[...]
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Page 14
CISCO C ONFIDENTIAL 14 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Documentation Updates Documentation Updates The follo wing Cisco BTS 10200 documents were modif ied to ref lect the new information for Release 3.5: • Cisco BTS 10200 Softswitch Physical and Network Site Surve ys and Data Sheets • Cisco BTS 10200 Soft[...]
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Page 15
CISCO C ONFIDENTIAL 15 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Obtaining Documentation Cisco BTS 10200 Release 3.5 Feature Modules The following are the feature modules written for Cisco BTS 10220 Release 3.5: • The Cisco BTS 10200 Softswitch Release 3.5 CALEA Feature Module (OL-3422-02) • Cisco BTS 10200 Softswi[...]
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CISCO C ONFIDENTIAL 16 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Obtaining Technical Assistance • Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace: http://www .cisco.com/cgi-bin/order/order_root.pl • Registered Cisco.com users can order Documentation C[...]
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CISCO C ONFIDENTIAL 17 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Obtaining Technical Assistance http://www .cisco.com Technical Assistance Center The Cisco T A C website is av ailable to all customers who need technical assistance with a Cisco product or technology that is under warranty or cov ered by a maintenance co[...]
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CISCO C ONFIDENTIAL 18 Cisco BTS 10200 Softswitch Release Notes for Release 3.5 V02 OL-3965-01 Obtaining Technical Assistance[...]