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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems BTS 10200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems BTS 10200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems BTS 10200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems BTS 10200 should contain:
- informations concerning technical data of Cisco Systems BTS 10200
- name of the manufacturer and a year of construction of the Cisco Systems BTS 10200 item
- rules of operation, control and maintenance of the Cisco Systems BTS 10200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems BTS 10200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems BTS 10200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems BTS 10200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems BTS 10200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CHAPTER 2-1 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 2 SIP Protocol Subscriber Features W ith Release 4.4, Cisco BTS 10200 supports SIP subscribers such as SIP phones compliant with RFC 3261 or RFC 2543. The SIP protocol support in Cisco BTS 10200 provides the capability to pro vision subscriber features, and to allow SIP de vi[...]
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Page 2
2-2 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features SIP Devices The follo wing Cisco SIP devices, when running a SIP application image, are supported on Cisco BTS 10200: • Cisco A T A 186/188 • Cisco IP Phone 7905 • Cisco IP Phone 7912 • Cisco IP Phone 7940 • Cisco IP Phone 7960 For[...]
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Page 3
2-3 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features The Cisco BTS 10200 generates a warning ev ent when a request from a client fails authentication.This can be indicati ve of a provisioning error , or of an attempt by an unauthorized client to communicate with the Cisco BTS 10200. The contac[...]
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Page 4
2-4 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features SIP User Authentication In this release, Cisco BTS 10200 can act as an authentication server . Authentication is enabled on the serving domain through provisioning. Whene ver a SIP request is receiv ed from a SIP subscriber , the request is [...]
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Page 5
2-5 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features Figure 2 shows ho w an incoming request is processed, and the role of the Authentication Service in the Cisco BTS 10200. Figur e 2 A uthentication and Processing of an Incoming Request (e.g. INVITE) [...]
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Page 6
2-6 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features A CR has multiple activ ation options as follows: • Acti vated permanently at subscription time by service pro vider—When A CR is f irst provisioned by the service provider , it is activ e immedi[...]
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Page 7
2-7 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features Call Forwarding Activation and Deactivation Activ ation and deactiv ation of call forwarding features uses the star code. Alternately , the feature may be acti vated or deacti vated by using the Serv[...]
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Page 8
2-8 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features Caller ID Delivery Suppression The treatment for caller’ s identity is based on presence of “anonymous” in the Display-Name f ield of From header in the INVITE. Caller Identity presentation (al[...]
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Page 9
2-9 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features feature_ser ver_id=FSPTC235; And at the Subscriber feature lev el: add subscriber -feature-data sub_id=sip_sub2;FNAME=CFU;type2=RR;V ALUE2=N • Call forwarding on no answer v ariable activ ation (CF[...]
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Page 10
2-10 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features 2. Receiving a second dial tone 3. Dialing the external number (i.e., outside the customer group) Access to the DOD feature is subject to station restrictions. Note For IP phones, the second dial to[...]
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Page 11
2-11 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features The number of digits used for Centrex dialing can be pro visioned within a range of 1 through 7 digits. Incoming and Outgoing Simulated Facility Group This feature was introduced in a pre vious Cisc[...]
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Page 12
2-12 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Cisco BTS 10200 Softswitch-Based Features Remote Activation of Call Forwarding This feature was introduced in a pre vious Cisco BTS 10200 Softswitch release. There are no differences when provisioning the feature for SIP . For information, [...]
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Page 13
2-13 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Phone-Based Features The T oS v alue for messages sent to SIP subscribers can be set on a system-wide basis—this applies to all subscribers. The policy is selected in the CA-CONFIG table. The Cisco BTS 10200 reads the v alues from this ta[...]
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Page 14
2-14 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Jointly-Provided Features Jointly-Provided Features In addition to the Softswitch-based and phone-based features, Release 4.4 also offers jointly-pro vided features. These are features provided jointly by the phone and by the Cisco BTS 1020[...]
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Page 15
2-15 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Jointly-Provided Features When session timer is enabled for the SIP subscriber and an initial INVITE is receiv ed by Cisco BTS 10200 without a Supported header with ‘timer’ value or a Session-Expires header , a 200 class response is sen[...]
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Page 16
2-16 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Jointly-Provided Features For calls sent out a Cisco BTS 10200 re gular SIP trunk, the following feature beha vior applies: • If the feature is provisioned enabled on the trunk, the SIP In vite message sent contains a ‘Required’ heade[...]
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Page 17
2-17 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Jointly-Provided Features Supported Features The following features ha ve SIP client/handset based provisioning support: • Call forwarding unconditional acti vation (CFU A), call forwarding unconditional deacti vation (CFUD) • Call forw[...]
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Page 18
2-18 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Jointly-Provided Features Do Not Disturb Activ ate/Deactiv ate Feature SIP Software Clients The user interface for applicable software clients is similar to a SIP handset. Call Transfer (Blind and Attended) The SIP call transfer (CT) featur[...]
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Page 19
2-19 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Independently Provided Features Independently Provided Features Independently provided features are a vailable on both the phones and the Cisco BTS 10200. Y ou can provision either de vice to enable the feature. One example of the feature i[...]
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Page 20
2-20 Cisco BTS 10200 Softswitch SIP Protocol User Guide OL-5352-03 Chapter 2 SIP Protocol Subscriber Features Independently Provided Features[...]