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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems CB21AG and PI21AG, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems CB21AG and PI21AG one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems CB21AG and PI21AG. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems CB21AG and PI21AG should contain:
- informations concerning technical data of Cisco Systems CB21AG and PI21AG
- name of the manufacturer and a year of construction of the Cisco Systems CB21AG and PI21AG item
- rules of operation, control and maintenance of the Cisco Systems CB21AG and PI21AG item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems CB21AG and PI21AG alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems CB21AG and PI21AG, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems CB21AG and PI21AG.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems CB21AG and PI21AG item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Corporate Headquarters: Copyright © 20 06 Cisco Systems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 Contents This document contains the following sections: • Introduction, page 2 • System Req[...]
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2 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Introduction Introduction This document describes system requirements, important notes, new and changed information, installation and upgrade procedures, and cav eats for CB21A G and PI21A G client adapter Install Wizard release 3.0 and t[...]
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3 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Important Notes – The wired equiv alent priv acy (WEP) ke ys of the access points with which your client adapter will communicate, if your wireless network uses static WEP for security – The username and password for your network acco[...]
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4 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Important Notes Incompatibility between PACs Created by ACS Version 3.x.xx and ACS Version 4.0.xx P ACs that are created by A CS version 3.x.xx are not compatible with A CS version 4.0.xx. Client stations must import ne w P ACs. If you se[...]
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5 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Important Notes Access Point Setting for LEAP or EAP-FAST Authentication Access points must be set for both Network-EAP and open authentication in order to associate to CB21A G and PI21A G client adapters running LEAP with WP A/WP A2/CCKM[...]
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6 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 New and Changed Information Auto Profile Selection Enables Scan of Wireless Modes in Auto-Selected Profiles When you enable auto prof ile selection, the client adapter ignores the selected prof ile’ s wireless mode setting and scans the[...]
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7 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing or Upgrading Client Adapter Software V ersion 3.0 of ADU has updated P AC conf iguration screens. • Minor updates to other screens For more information about the ne w updates, refer to chapters 6 and 5 of the Cisco Air onet 8[...]
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8 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Step 1 Make sure the client adapter is inserted into your computer . Step 2 Make sure that you ha ve a Cisco Connection Online (CCO) username and password. Step 3 If you do not hav e a CCO username a[...]
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9 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 1 Pr epar ing Setup Window[...]
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10 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 2 Cisco Aironet Installation Pr ogram Windo w Step 19 Click Next . The Setup T ype window appears (see Figure 3 ).[...]
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11 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 3 Setup T ype Window Step 20 Choose one of the following options and click Next : Note T o ensure compatibility among software components, Cisco recommends that you install the client utilit[...]
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12 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Step 21 When the Install Cisco Aironet Site Surve y Utility windo w appears (see Figure 4 ), check the Install Cisco Aironet Site Sur vey Utility check box if you want to install a utility that help[...]
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13 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 5 Choose Destination Location Window Step 23 Perform one of the following: • If you chose the f irst option in Step 20 , click Next to install the client utility f iles in the C:Program F[...]
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14 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 6 Select Progr am Folder Window Step 25 Click Next to add program icons to the Cisco Aironet program folder . Note If you want to specify a dif ferent program folder, choose a folder from th[...]
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15 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 7 IMPORT ANT : Please Read! Windo w Step 27 Read the information displayed and click Next . The Choose Conf iguration T ool window appears (see Figure 8 ).[...]
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16 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 8 Choose Configuration T ool Window Step 28 Choose one of the following options: • Cisco Aironet Desktop Utility (ADU) —Enables you to conf igure your client adapter using ADU. • Thir[...]
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17 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Note If you choose Cisco Aironet Desktop Utility (ADU) abov e, the Microsoft Wireless Conf iguration Manager is disabled. If you ev er manually enable it, you are prompted to disable it whene ver AD[...]
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18 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Step 31 Check the Enable Cisco Aironet System T ray Utility (ASTU) check box if you want to be able to use ASTU e ven though you ha ve chosen to conf igure your client adapter through a third-party [...]
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19 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software e. Choose Use the follo wing IP address and enter the IP address, subnet mask, and default gate way address of your computer (which can be obtained from your system administrator). f. Click OK to cl[...]
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20 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Step 1 Make sure the client adapter is inserted into your computer . Step 2 Make sure that you ha ve a Cisco Connection Online (CCO) username and password. Step 3 If you do not hav e a CCO username [...]
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21 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 1 1 Prepar ing Setup Window[...]
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22 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing the Client Adapter Software Figur e 12 Pr evious Installation Detect ed Window Step 19 Choose Update the pre vious installation and click Next . Step 20 When a message appears indicating that you are required to restart your c[...]
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23 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Installing a Microsoft Hot Fix for Group Policy Delay Figur e 13 Setup Stat us Window The upgrade process begins, and you are notif ied as each software component is installed. Step 21 When a message appears indicating that your computer[...]
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24 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Finding Version Numbers Step 1 Use your computer’ s web bro wser to access the follo wing URL: http://www .cisco.com/cgi-bin/tablebuild.pl/aironet_hotf ix Step 2 If prompted, enter your Cisco Connection Online (CCO) username and passwo[...]
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25 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Caveats Caveats This section describes the open, resolved, and closed ca veats for the software components in this release. Open Caveats The following ca veats are not resolved in CB21A G and PI21AG client adapter softw are release 3.0: [...]
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26 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Caveats • CSCse44432—PI21A G card in HP DC5100 might result in NMI parity error W ith a PI21A G card, long software installations o ver the netw ork might fail. If error reporting is enabled in the BIOS, this failure might appear as [...]
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27 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Caveats • CSCsc25020—PEAP-GTC/AES authentication passes with any certif icate chosen PEAP-GTC/AES authentications passes when “any” is chosen under the trusted root certif icate authorities. PEAP-GTC/AES authentications also pass[...]
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28 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Troubleshooting Access the T AC Softw are Bug T oolkit at the following URL: http://www .cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl Troubleshooting For the most up-to-date, detailed troubleshooting information, refer to the Cis[...]
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29 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Related Documentation Related Documentation For more information about A CA U and the Cisco Aironet CB21A G and PI21AG client adapters, refer to the following documents: • Cisco Air onet 802.11a/b/g W ir eless LAN Client Adapters (CB21[...]
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30 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Documentation Feedback The Product Documentation D VD is av ailable as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation D VD (product number DOC-DOCD VD= or DOC-DOC[...]
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31 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Obtaining Technical Assistance T o see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response T eam Really Simple Syndication (PSIR T RS[...]
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32 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Obtaining Technical Assistance Cisco Technical Support & Documentation Website The Cisco T echnical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco[...]
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33 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Obtaining Additional Publications and Information Definitions of Service Request Severity T o ensure that all service requests are reported in a standard format, Cisco has established sev erity def initions. Se verity 1 (S1)—An e xisti[...]
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34 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 3.0 OL-8338-01 Obtaining Additional Publications and Information • iQ Magazine is the quarterly publication from Cisco Systems designed to help gro wing companies learn how the y can use technology to increase revenue, streamline their b usiness, and[...]