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Cisco Systems D14595.03 manual

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Table of contents for the manual

  • Page 1

    Ci sco T el eP r esen ce Content Se rv e r S 4.1 O nline hel p (p rint able fo r ma t) D14 59 5 . 03 Dec em ber 2 01 0[...]

  • Page 2

    Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 2 of 121 Content s L o ggi ng i n to the w eb i nte rfa ce ...................................................................................... 6 Sup po rte d bro wsers, plugi ns & pl atf o rm s ................................................................ ...... 7 Su ppo r [...]

  • Page 3

    Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 3 of 121 Displayi ng th e Categories l ist ................................................................ ....................... 41 A dding & edi ti ng C at ego ries ......................................................................................... 42 Displayi ng th e R[...]

  • Page 4

    Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 4 of 121 Wo rking w it h the lo gs ................................................................ ................................... 98 Con t en t Eng in e l og s ......................................................................................................................[...]

  • Page 5

    Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 5 of 121 License, copyright and trade mar k i nformatio n .......................................................... 118[...]

  • Page 6

    Logging i n to the w eb interfac e Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 6 of 121 L ogging in to t h e web inter face W h at you se e when t h e C i sco TeleP res en ce C on t en t S erver web i n t erf ace op en s dep en d s on whet h er gu est acce ss is e nabled: • I f g u est acce ss i s en ab led, you se e t h e l[...]

  • Page 7

    Supported bro wsers, pl ug ins & platfo rm s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 7 of 121 Support ed bro wsers, p lugi ns & pl atf o rms Cisco reco m m en d s th at you u se so ft w ar e m en t ion ed on th i s p age t o en su re th at you ca n wa tch/ st rea m confe re nces successf ully . Suppor te d bro w se[...]

  • Page 8

    Editi n g user pref erenc es Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 8 of 121 Editi ng user pre fe r ences A ft er yo u h ave log g ed i n , you can ed it so m e p referen ce s f or t h e wa y it em s ar e d i sp l a yed . Th e pr e f ere nce s tha t y o u ca n se t de pe nd o n y our r ole . Go to Pr ef eren ces in t h e [...]

  • Page 9

    Editi n g user pref erenc es Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 9 of 121 Field Fie ld de scr iption Usa g e ti ps in t ern et co n n ect ion, se l ect t h e check box if nece ssa ry a nd click Rech ec k pro p erti es . Av ailabl e pl a ye r s W h eth er W i nd ows Med ia, Q u i ckT im e, Fl ash an d R eal Med i a p la[...]

  • Page 10

    Understanding the confer ence l i sts Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 10 of 121 Underst anding the con fer ence l i sts Con fer en ce s ( r eco rd ed cal ls) are d i sp l a yed i n t h r ee l ist s. You r acce ss t o each of t he li st s d ep end s on whet h er yo u h ave l og g ed i n, and i f you h ave , your u s[...]

  • Page 11

    Understanding the confer ence l i sts Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 11 of 121 Role Wha t you se e whil e t h e y are b ei n g p roce sse d an d aft er t h ey h ave been p r oce sse d . Sit e man ag e r A l l reco rd ed con fer en ces are l i st ed . S it e m an ag ers can ed it all r eco rd ed con fer en ces. Com[...]

  • Page 12

    Understanding the confer ence l i sts Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 12 of 121 b an d wid t h h as b een d et erm ined t o be at a low er rat e t h an t h e b and wid t h of t h e con fer en ce. Yo u ca n sti ll pla y the co nf er e nce , but y o u ma y e x peri e nce play ba ck p rob l em s. F or m ore i n form a[...]

  • Page 13

    W atch i ng a conference in the Con tent Serv er web i nterfac e Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 13 of 121 Wat ching a co nf erence in the Cont ent Server web in terface The C on t en t V i ewer is op en ed when you ask t o st ream / p lay a con fer en ce . W atch ing a co nfere nce To st r e am a co n fer en ce u [...]

  • Page 14

    W atch ing a con ference in the Con tent Serv er w eb interfac e Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 14 of 121 The C on t en t V i ewer p la yin g an exam p l e con fer en ce w it h on l y m ai n vid eo: T he C onte nt Vie w er pl ay ing a n ex a mpl e con fer en ce wi t h m ain an d du al vid eos an d an i nd ex: • [...]

  • Page 15

    W atch i ng a conference in the Con tent Serv er web i nterfac e Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 15 of 121 Note : C heck Por t i n form at ion t o m ake su r e th at th e cor r ect p ort s for st r eam in g ar e n ot b l ocke d ; ot h er w ise , t h e st ream in g me d ia w ill fail to l oad. Usin g th e C ont ent [...]

  • Page 16

    W atch i ng a conference o n your co m puter Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 16 of 121 Wat ching a co nf erence on y our comp uter I f a co n fe r en ce h as d ownload ab le ou t p ut s, you ca n downl oad t h e con feren ce t o yo u r co mp ut er . Th i s m ay b e b et t er t h an st ream ing th e co n feren ce, e[...]

  • Page 17

    W atch i ng a conference o n a portable dev ic e (iPod or Z une) Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 17 of 121 Wat ching a co nf erence on a por tab le d evice (i Pod or Zune ) I f a co n fe r en ce h as d ownload ab le ou t p ut s sui t ab l e for p ort ab le d evic es, you ca n d ownl o ad t h e con fer en ce an d th[...]

  • Page 18

    Calli n g out to r ecor d Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 18 of 121 C a l l i n g ou t t o r e c or d I f you r l og i n acco u n t h as cr eat or p r i vileg es you ca n d i al ou t t o an end p oi nt and reco r d t h e end p oi nt ' s cam era vi e w for t h e d u r at i on of th e ca ll as an ad hoc co n fer[...]

  • Page 19

    Calli n g out to record Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 19 of 121 Field Fie ld de scr iption Usa g e ti ps Dia l number E n t er th e ad d r ess of th e r em ot e en d p oin t or sy st em t o ca ll . The ad d r ess can b e: • a n IP a ddre ss. • an H. 32 3 I D or E .16 4 al i as, i f t h e C on t ent S er ve r [...]

  • Page 20

    Calli n g out to r ecor d Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 20 of 121 Field Fie ld de scr iption Usa g e ti ps Des c ription Det ail s ab ou t t h e co n feren ce t o b e d isp layed b en eat h th e n am e. S pea ke r Nam e( s) of t h e co n fer en ce sp eake r( s). Loca tion W h ere t h e co n feren ce t ake s p l a[...]

  • Page 21

    Calli n g out to r ecor d Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 21 of 121 Field Fie ld de scr iption Usa g e ti ps Note : On l y en t er g rou ps an d u se rs th at h ave been ad d ed t o th e G rou p s and u se rs list on th e Con t en t Server (s ee Addin g a nd u pd at in g g r oup s & use r s ) in t his fie ld; o[...]

  • Page 22

    Using T MS to schedule conf erences to be recorded o n the Content Serv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 22 of 121 Using TMS to sc hedu le confe rences to be recor de d on the C ontent S erver Cisco reco m m en d s th at you u se t h e C i sco TeleP r es en ce Man ag em en t S yst em (TMS ) for sch ed u led cal l[...]

  • Page 23

    Editi n g conferen c es - ov er v iew Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 23 of 121 Editi ng confe rences - overview A ft er a co n fe ren ce h as b een r eco rd ed , co n feren ce ed it ors can u p d at e th e co n feren ce as fol lo ws: • Edi ti ng conferen ce i n f or m at i on an d perm issi on s : co n feren ce [...]

  • Page 24

    Editi n g conferen c e infor m ation & per m issions Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 24 of 121 Editi ng confe rence information & pe r mi ssions Con fer en ce ed it or s ca n u pd at e t h e co n feren ce in form at i on an d p erm i ssi on s of con feren ce s t h at t h ey are ed it or s o f at an y t im e[...]

  • Page 25

    Editi n g conferen c e infor m ation & p er m issions Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 25 of 121 Field Fie ld d e scr iption Usa g e ti ps Con fer en ce p erm i ssions Who c a n vi ew t h i s con f er enc e Gr o ups a n d use r s w ho ca n v iew the con fer en ce. U se Ch e ck a cc e ss l i st t o val i d at e y[...]

  • Page 26

    Editi n g conferen c e infor m ation & per m issions Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 26 of 121 Field Fie ld d e scr iption Usa g e ti ps con f er enc e av ail abl e fo r vi ew i ng sp ecified in Who c an view this con f er enc e ab ove. ab ove d o n ot se e t h e co n feren ce i n t h e Con fer en ce li st . Th[...]

  • Page 27

    Managing c onferenc e output s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 27 of 121 Mana ging c onference outputs S i t e m an a g ers an d ed it or s of t h e co n feren ce can : • A dd n ew on d em an d ou t pu t s for t h at co n feren ce . Th e con f er en ce ou t p ut s will b e ad d ed in t o th e Of f li ne T ra nsco[...]

  • Page 28

    Managing c onferenc e output s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 28 of 121 Field Fie ld de scr iption Usa g e ti ps Distributed to Podcast Produc er o r i T u ne s U S el ect t o op en th e O ut pu t s for d ist rib ut i on t o Pod ca st P r odu ce r or iT une s U sect i on where you ca n ed it ou t pu t set t i ng s[...]

  • Page 29

    Managing c onferenc e output s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 29 of 121 Field Fie ld de scr iption Usa g e ti ps • Re a l M edi a f or pl a y back using Real M ed ia P la yer . On de m a nd si ze s S el ect u p to t wo con fe ren ce si ze s b ased on your u se rs' st ream i n g e nv iro nme nt a nd i nte rn[...]

  • Page 30

    Managing c onferenc e output s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 30 of 121 Field Fie ld de scr iption Usa g e ti ps low r e soluti on mo ni to r. Portable de vi ce s S el ect you r ch oice o f p o rt ab l e de v ice ( s) a nd w he the r y o u w a nt au d io an d vid eo, or au d i o - on l y: • iP od V id eo • iP [...]

  • Page 31

    Managing c onferenc e output s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 31 of 121 Field Fie ld de scr iption Usa g e ti ps vid eo st re am , t h e n th is is on e of: Swit ch i ng : cr eat es on e m ovie fil e. The m ain vid eo st re am is rep l ace d b y t h e du al vid eo st ream when t h e du al vid eo st r eam is act i [...]

  • Page 32

    Managing c onferenc e output s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 32 of 121 Field Fie ld de scr iption Usa g e ti ps st ream an d on e for t h e du al vid eo st ream . Out puts to downloa d f o r portabl e de vi ce s Di spla y s i nfor m ati o n abo ut t he ou t p ut s cr eat ed for P or t ab l e Devi ce s b y t h e s[...]

  • Page 33

    I nde x ing, c ropping & conc atenatin g conferen c es in the Co ntent Editor Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 33 of 121 Inde xing, cropp i ng & con catenat ing confe r ences i n the Conten t Edi tor You ca n u se th e C on t en t Ed i t or t o ed i t co n feren ce s t h at you ar e an ed i t or of. S it e m[...]

  • Page 34

    I nde x ing, c ropping & conc atenatin g conferen c es in the Co ntent Editor Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 34 of 121 The b ot t om se ct ion of t h e Con t ent Ed it or h as: • t h e co n feren ce v ol ume , pl a y a nd p au se co n t rols. • in an d out sl i d ers t o ch an g e th e st art an d end p oi[...]

  • Page 35

    I nde x ing, c ropping & conc atenatin g conferen c es in the Co ntent Editor Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 35 of 121 Conc ate nat ing c onf eren c es To be ab l e t o j o i n co n feren ces, yo u m ust have ed it acce ss t o b ot h co n feren ce s ( or h ave th e si t e m an ag er rol e ) an d t h e co n fer[...]

  • Page 36

    Understanding re cording configurat ion s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 36 of 121 Underst anding rec o rdi ng con fi guratio ns The C on t en t S erver r ecor d s ca l ls an d ca n p rodu ce th e resu l t i n g con feren ce s i n a ran g e of f orm at s an d si ze s for u ser s t o watch or d own l o ad . C on fe[...]

  • Page 37

    Understanding re cording configurat ions Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 37 of 121 • Def au lt co n feren ce p erm i ss ion s t h at speci fy wh o can vi e w an d ed it co n feren ce s cr eat ed with t h i s R ecor d in g ali as. Th e g rou p s and use r s sp eci fied m ust be ad d ed t o t h e Gr oups & user[...]

  • Page 38

    Storing recordi ngs Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 38 of 121 Stor ing recor d ings The d ef au l t l oca t ion fo r m ed ia fi l es is d ri ve E : . You can ch ang e t h i s t o st ore fil es on a Net w or k A t t ach ed S t orag e d evice (NA S ) , so t h at t h e r eco rd i n g cap aci t y is n ot l imi t ed b y[...]

  • Page 39

    Storing recordi ngs Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 39 of 121 4. Con fi g u re t h e NA S, if you h ave not al r ead y don e so. a. L og on to you r N A S usi n g W indows Rem ot e Deskt op Con n ect ion . b. Set up a sh ared fold er. c. S et p er m issi on s on th e sh are t o al l o w th e Con t en t Server an d [...]

  • Page 40

    Storing recordi ngs Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 40 of 121 Changin g th e stor a ge loc ation ba ck to t he def a ult stora ge locati on You wi l l n ot b e ab l e t o co mp l et e t h i s pr oce ss i f t h e m ed ia si ze on th e N AS i s lar g er t h an th e sp ace avai l ab l e on t h e E : d ri ve. C h eck t[...]

  • Page 41

    Displaying the Categor ies list Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 41 of 121 Displ aying the C ategor i es l ist A co n feren ce ca n b e assi g n ed a C at eg or y t o m ake sear ch i n g for co n f eren ce s f ast e r. S ix Cat eg or i es com e with t h e C on t ent S er ver: A n n oun ce m ent s, Ed u ca t ion , G [...]

  • Page 42

    Adding & edit ing Categor i es Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 42 of 121 A ddi ng & editing Ca tegorie s A dm in i strat or s ca n ad d and ed it Cat eg or i es. A co n feren ce ca n b e assi g n ed a C at eg ory t o m ake sear ch i n g for con fer en ces fast e r i n t h e Vie w con f er enc es pag es. To [...]

  • Page 43

    Displaying the Re c ording a lias l ist Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 43 of 121 D isp lay ing th e Re cor din g a lias l is t Reco r d in g al i ases ar e u se d t o reco rd ca ll s an d co nt ai n all t h e i n form at ion ab ou t h ow th e n ew con fer en ce i s cr eat ed . Th e C on t en t S erver i s d eli ve[...]

  • Page 44

    Displaying the Re c ording a lias li s t Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 44 of 121 T he f o l low ing inf o r ma ti o n i s di s pla y e d for ea ch Re co r di ng a l ia s. Field Fie ld de scr iption Usa g e ti ps Nam e The n am e of th e Reco r d i n g ali as. H.32 3 ID T he uni que H .3 23 ID to be dia le d to re[...]

  • Page 45

    Adding & edit ing Re cording a li ases Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 45 of 121 A ddi ng & editing Reco rding a liases S i t e m an a g ers can cr eat e an d up d at e R eco rd i n g ali ase s wh ich d efin e se ver al r ec or d in g p r op ert ies . O n e of t h ese is t h e R eco rd ing ali as typ e w h [...]

  • Page 46

    Adding & edit ing Re cording a li ases Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 46 of 121 Field Fie ld de scr iption Usa g e ti ps Reco r d in g al i as Nam e E n t er a m ean i n g fu l nam e for t h e Reco r d in g al i as. Thi s h elp s TMS u ser s t o choose t h e co rrect Reco r d in g al i as wh en t h ey ch oose [...]

  • Page 47

    Adding & edit ing Re cording a li ases Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 47 of 121 Field Fie ld de scr iption Usa g e ti ps S I P a d dre ss (U R I ) A SI P add r ess (UR I ) ca ll i n g t h e Con t en t S erver wit h t h i s SIP ad d ress c reat es a con fe r en ce u si ng th i s R ecor d in g al i as. The C on [...]

  • Page 48

    Adding & edit ing Re cording a li ases Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 48 of 121 Field Fie ld de scr iption Usa g e ti ps field . Descr iption T he de scr ipti o n use d w hen a con fer en ce i s cr eat ed b y an in co m i ng ca ll or d isp l ayed as t h e de f aul t w he n yo u go t o Co n f eren ce s et up &g[...]

  • Page 49

    Adding & edit ing Re cording a li ases Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 49 of 121 Field Fie ld de scr iption Usa g e ti ps disp l a y e d a s t he de f aul t w he n you g o t o Confer e nce s etup > Cr eat e con f er enc e . Use Ch ec k a cc e ss l i st t o vali d at e yo u r en t r i es: i t i s also ch ecke[...]

  • Page 50

    Adding & edit ing Re cording a li ases Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 50 of 121 Field Fie ld de scr iption Usa g e ti ps field . A ut o m at ic all y mak e r e cor ded con f er enc e av ail abl e S el ect t o m ake t h e c on feren ce au t om at ica ll y a va i l ab le t o t h e gr o ups a nd use r s spe cif i[...]

  • Page 51

    Displaying the T em plate l ist Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 51 of 121 Di s p l a yi n g t h e T em p l at e li s t A Tem p l at e d et er m in es h ow a con f er en ce i s rec ord ed , st ream ed and p layed b ack: • W h eth er t h e co n feren ce ca n b e st ream ed l ive or on ly on d em and or b oth . • [...]

  • Page 52

    Adding & edit ing T em p lates Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 52 of 121 A ddi ng & editing T emp la t es S i t e m an a g ers can ad d n ew T em p lat es an d up d at e exist in g on es: • To ed i t a Tem p lat e, g o t o Man age ment setti ng s > T empla te s a nd cli ck Edit for t he ap p r op r i a[...]

  • Page 53

    Adding & edit ing T em p lates Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 53 of 121 Field Fie ld de scr iption Usa g e ti ps Out put lay out S el ect t h e l ayou t t o u se. O n e of: Swit ch i ng : cr eat es on e st ream . Th e m ain vid eo st ream is rep l ace d b y t h e du al vid eo st ream when t h e du al vid eo st[...]

  • Page 54

    Adding & edit ing T em p lates Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 54 of 121 Field Fie ld de scr iption Usa g e ti ps in t ern et ( b y d efau lt , t h e m axim um is 5 12 kbps – see M a xi m um tar get bi t ra te b el ow for t h e act u al b it rat e). Lar g e : For acce ss t o a h i g h - speed LA N . Th is for[...]

  • Page 55

    Adding & edit ing T em p lates Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 55 of 121 Field Fie ld de scr iption Usa g e ti ps mo n it or. Portable de vi ce s S el ect you r ch oice o f p ort ab l e de v ice ( s) a nd w he the r y o u w a nt au d io an d vid eo, or au d i o - on l y: • iP od V id eo • iP o d A udi o •[...]

  • Page 56

    Adding & edit ing T em p lates Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 56 of 121 Field Fie ld de scr iption Usa g e ti ps st ream t o t h e righ t . F or L i ve b road ca st s, t h e im ag e sh own ab ove is d i sp layed i n t h e vid eo in st ead of t h e du al vid eo st r e am whi l e t h er e i s n o dua l vid eo st[...]

  • Page 57

    Displaying the Med i a serv er configurations list Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 57 of 121 Displ aying the M edia se rver con f i gu rations l ist Med ia se r ve r co n fig u r at i on s t ell t h e C on t en t S erver wh er e t h e m ed ia for a co n fer en ce is st ored an d h ow it i s st ream ed . M ed i a se[...]

  • Page 58

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 58 of 121 A ddi ng & editing Media serve r conf igurations S i t e m an a g ers can ad d n ew Medi a se r ve r co n fig u r at i on s an d upd at e exist i n g on es: • To ed i t a M ed i a se r ver, g o t o M a nag em e n t s[...]

  • Page 59

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 59 of 121 Field Fie ld de scr iption Usa g e ti ps S er ve r se t t i n g s Nam e A d escr i pt i ve n am e for t h e Med ia se r ve r co n fig u r at i on . T he na me w i ll be use d in t he Tem p l at e a nd Man ag e ou t p ut s [...]

  • Page 60

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 60 of 121 Field Fie ld de scr iption Usa g e ti ps p oin t s for t h e Main an d Dua l vid eo st re am s ( t h ey can b e th e sa m e pu bli shi ng po int , if requ ired ). Publishing points: Use e xi sti n g S el ect t h i s opt io[...]

  • Page 61

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 61 of 121 Field Fie ld de scr iption Usa g e ti ps co nf igur ati on o f y o ur ne tw or k. is sp eci fied at t h e pu b l ish ing p oi nt , th e Con t en t S erver ca n u se an y ad d ress in th e 1 0 .0 r ang e for m u l t i ca st[...]

  • Page 62

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 62 of 121 Field Fie ld de scr iption Usa g e ti ps st ream in g ser ver. e x terna l se rv er tha t is r u nni ng a n FT P ser vice . I f you se l ect t h i s opt ion , com p let e t h e oth er f i el ds i n t his se ctio n. T he n [...]

  • Page 63

    Adding & edit ing Media s erv er configurat ions Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 63 of 121 • Li ve m u l tic a st str eam i ng : Th is d oes n ot r equ i re an ext er n al Q u i ckTi m e or D ar w i n S t r eam in g S er ve r t o rel a y st ream s t o cl i en t s - th e m u l t i cast str eam is se n t d i r [...]

  • Page 64

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 64 of 121 Field Fie ld de scr iption Usa g e ti ps URLs for Main an d Dua l v id eo st ream s an d ch oose whet h er you wan t t h e fil en am e ( i n t h i s case t h e sd p fi l en am e) t o b e ap p en d ed t o th e alt ern at e [...]

  • Page 65

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 65 of 121 Field Fie ld de scr iption Usa g e ti ps S e rver a d dre ss The I P ad d ress or DN S n am e of t h e F TP se rve r . Por t The p or t n um b er of t h e FTP ser vice . Mo st FT P serv ers w ill u se p ort 21 . D ire ctor[...]

  • Page 66

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 66 of 121 Field Fie ld de scr iption Usa g e ti ps S er ve r se t t i n g s Nam e A d escr i pt i ve n am e for t h e Med ia se r ve r co n fig u r at i on . The se r ve r n am e i s u s ed i n t h e Tem p lat e a nd Man ag e ou t p[...]

  • Page 67

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 67 of 121 Field Fie ld de scr iption Usa g e ti ps On de ma n d se tti ngs Wr i t e m ovi es to the def au lt m edi a locatio n S el ect t o h ave m ed i a wr it t en t o t h e C on t en t S er ver’s d e fau lt m ed i a l oca t io[...]

  • Page 68

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 68 of 121 Field Fie ld de scr iption Usa g e ti ps in form at i on fr om t h at g en erat ed b y th e C on t en t S erver. E n t er t h e U RL s for t h e Ma i n a nd D ua l vid eo st re am s an d ch oose whet h er t h e fil en am e[...]

  • Page 69

    Ad ding & editing Med ia ser v er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 69 of 121 Field Fie ld de scr iption Usa g e ti ps th e defa u lt liv e URL. for S er ve r G 2 i s " en cod er " , and for S erve r 9 0 is " b road cast " . Us e alte rnat e li v e URLs Se l e ct to sup ply y ou[...]

  • Page 70

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 70 of 121 Field Fie ld de scr iption Usa g e ti ps Us e alte rnat e o n dem a n d URLs Se l e ct to sup ply y our ow n U R Ls for on d em and st ream i n g; th at is, if t h e on d em and UR L s req u i r e d i ff eren t p at h or f[...]

  • Page 71

    Adding & edit ing Media s erv er configurations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 71 of 121 M e d ia s erv er conf igur at io n: iT un es U S erv er iT un es U is a th ird - p art y p rod uct p r ovid ed b y Ap p l e. F or se t up and supp or t i n form ation on i Tu n es U , g o t o: http ://w ww .apple .com/su [...]

  • Page 72

    Displaying the Ca ll c onfigurat ions l i st Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 72 of 121 Displ aying the Cal l conf i gurations list T o disp la y th e Call configu ratio ns li st, go to Manage me nt settings > Cal l conf igurations . Th e Con t en t S erver is d eli ver ed wit h a d efau l t S yst em Call con fig[...]

  • Page 73

    Adding and edit ing Cal l configurat i ons Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 73 of 121 A ddi ng and editing Cal l conf i gur ations S i t e m an a g ers can ad d an d ed it Cal l co n fig u rat i on s. Th e C al l co n fig u r at ion is u sed by a Reco rd i n g alias. S ee Unde r st a ndi n g re co r ding co nf i gur[...]

  • Page 74

    Adding and edit ing Cal l configurat i ons Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 74 of 121 Field Fie ld de scr iption Usa g e ti ps A udio c od ec s S el ect t h e au d i o cod ecs t o b e ad verti z ed for cal ls u si n g t h i s Cal l co nf igur ati on. G . 71 1 m u st b e en ab led for st an d ard s com p li an ce.[...]

  • Page 75

    Understanding groups & us ers Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 75 of 121 Underst anding groups & user s A ccess to v ie w conf eren ces W h o ca n vie w con f er en ce s ca n b e co n fig u red : • Content Server w ide w ith the Al low Gu est A cc es s field in Si t e se t t i ng s . o W h en gu est acce s[...]

  • Page 76

    Understanding groups & us ers Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 76 of 121 Who c an vie w or edit a co nfer en ce A co n feren ce sp eci fi es wh o ca n vi e w it an d wh o can ed it it . Use rs who ca n vie w a c on fer en ce see t h e co nf e re nce in the li sti ng a nd a re a ble to w a tch a nd dow nl oad it [...]

  • Page 77

    Understanding groups & us ers Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 77 of 121 Note : B efore ch an g ing au th en t i ca t ion m od e t o LD AP , a si t e m an ag er m u st ad d at least on e L D A P g rou p or use r wit h t h e si t e m an ag er r ol e t o t h e C on t en t Serve r. Un d er L DAP aut h ent i ca t io[...]

  • Page 78

    Understanding groups & us ers Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 78 of 121 users l ist : g o t o M a n ageme nt settings > Gr oups and use rs . Th eir r ol e is d isp l aye d n ext t o th e n am e.[...]

  • Page 79

    Displaying the G roups & users list Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 79 of 121 Displ aying the G r oups & users l i st The C on t en t S erver h as on e p red ef i n ed u s er - the l ocal ad m i n ist rat or wit h t h e d efau l t passw ord TANDB ERG . W e st rong l y reco m m en d t h at you chan g e th i [...]

  • Page 80

    Adding & updat i ng groups a nd user s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 80 of 121 A ddi ng & updating grou ps and use rs S i t e m an a g ers can ad d n ew grou p s or use rs t o g i ve th em a role (se e be l ow ) , a nd u pdate ex i sti ng on es. Cisco r e co mm en ds w or king w i th gr o ups w her e po s[...]

  • Page 81

    Adding & updat i ng groups a nd user s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 81 of 121 Field Fie ld de scr iption Usa g e ti ps Rec ord ing ali ases per page Onl y displ ay e d i f the gro up or use r ha s a cr eat or r ole: t h e n um b er of Reco rd i n g aliase s disp l a y e d pe r pa ge . The d ef au l t i s 20 [...]

  • Page 82

    Displaying the s erv er overv iew Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 82 of 121 Displ aying the se r ver overv iew T o di splay the Ser ve r over vi ew p ag e g o t o g o t o M an a geme n t se tti n g s > Se r ve r ove r vi ew . Th i s p ag e d isp lays t h e st at u s of t h e Con t ent Serve r an d i s au t o m a[...]

  • Page 83

    Displaying the s erv er overv iew Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 83 of 121 Field Fie ld de scr iption Usa g e ti ps Erro r : Th e C on t en t Ser ve r i s ou t of d isk sp ace - l ess t h an 5 % d isk sp ace r em ain s free on t h e C: or E : d ri ve, or on t h e n et work at t ach ed st orag e (NA S ) , or t h e [...]

  • Page 84

    Displaying the s erv er overv iew Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 84 of 121 Field Fie ld de scr iption Usa g e ti ps st orag e loca t i on is on a NAS ( se e be l ow ), disk spa ce on t he N A S i s also d isp laye d . a ny new ca ll s o r new of fl i ne tr a nsco ding jo bs) . Dat ab ase l oc at i on Dat abas e da[...]

  • Page 85

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 85 of 121 Confi guring s i t e sett ings S i t e se t t ing s m ust b e co n fig u r ed b efor e u si n g th e Con t e n t Ser ve r. To op en S it e se t tin g s, g o t o M a nagem e n t Settin g s > S i te se tti ng s . Most se t t in g s in th e S ite[...]

  • Page 86

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 86 of 121 Field Fie ld de scr i ption Usa g e ti ps ad d ress. C h ang es t o th is p ag e are n ot save d if a co n n ect i on ca n n o t b e m ad e t o t h e sp eci fied ad d ress or i t i s n ot th at of t h is Con t en t S erver. con fer en ces p ag e [...]

  • Page 87

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 87 of 121 Field Fie ld de scr i ption Usa g e ti ps o utputs. F o r m ore i n form at ion , se e Di spla y i ng the cl us te r o v erv i ew . Q.93 1 port I f in a cl u st er, th e n on - li ve an d li ve Q. 9 31 p ort s u se d for H. 3 2 3 ca ll set u p ca[...]

  • Page 88

    Configuring si te sett i ngs Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 88 of 121 Field Fie ld de scr i ption Usa g e ti ps rese l l er f or m ore i n f or m at i on . SIP se ttin gs Regi st ra tion statu s Disp l ays t h e st at u s of Con t en t Server ’ s reg ist rat i on wit h t h e S IP r eg ist rar. Click View a ll SI[...]

  • Page 89

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 89 of 121 Field Fie ld de scr i ption Usa g e ti ps set t in g s beca u se th e C on t en t S erver at t em p t s t o b ind t o th e L DAP se rver. Ch an g es t o t h i s p ag e are n ot sa ved i f t h e L DA P se r ver se t t i n g s are i n cor r ect . t[...]

  • Page 90

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 90 of 121 Field Fie ld de scr i ption Usa g e ti ps OU=m arketin g,OU=employees,DC=co m p any, D C =co m id en t i fi es u se r s from t h e Marke t in g d ep art m ent on l y. User DN T he LD AP i de ntif ie r of the a cco unt i n y o ur do ma i n w hich [...]

  • Page 91

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 91 of 121 Field Fie ld de scr i ption Usa g e ti ps Use r nam e E n t er a u se r nam e if t h e S M TP ser ver req u i r es au t h en t ica t ion . Pa ssw o r d / Pa s sw ord c onfir m E n t er a p assw ord i f t h e S MTP se rve r req u i r es au t h en [...]

  • Page 92

    Configuring si te sett ings Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 92 of 121 Field Fie ld de scr i ption Usa g e ti ps for QuickT i me Con t en t S erver. ser ve r ca n b e ad d ed and th en se lect ed h ere . Non - Li ve M PE G - 4 fo r Qui c kT im e T he pr eco nf i gur e d M e dia se rv er con fi g u r at i on , L oca [...]

  • Page 93

    Displaying gate k eeper r egistr ations Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 93 of 121 Displ aying gatekeeper reg istrations T o di splay d et ai led i n form at ion ab ou t g at eke ep er reg ist rat ion s, g o t o M a n agem e nt setti n g s > S ite setti ngs and click Vie w al l g ate ke ep er r eg is trat ions . [...]

  • Page 94

    Displaying SI P registrat i ons Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 94 of 121 D isp lay ing S IP re g ist rat ion s T o di splay de ta il ed in form at ion ab ou t r eg i st r at i on s wit h a S I P reg i st r ar , g o t o Ma nagem e n t sett i n gs > Si te se tti ngs an d click Vi e w all SIP regis tratio ns . Th [...]

  • Page 95

    Ex porting and i mporting conference s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 95 of 121 Exporting and i m porting conferences Con fer en ce s ca n b e co p ied from on e Con t ent S erver t o ot h er C on t en t S er vers b y s it e m an ag ers, on e at a t i m e. To d o t h is, u se th e exp or t / im p ort fu nct i on a[...]

  • Page 96

    Ex porting and i mporting conference s Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 96 of 121 5. Click Downl oa d exported conf ere n ce an d sa ve t h e expor t ed . t cb file t o an ext e rn al n et wo r k loca t ion . The . t cb file r em ain s on t h e sou r ce Con t en t Serve r fo r a we ek fr om t h e dat e of e xp or t [...]

  • Page 97

    Displaying the c luster ov erv i ew Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 97 of 121 Di s p l a yi n g t h e cl u s t er ov e r vi ew Up t o t en Con t en t S ervers ca n b e cl u st ered t o i n cr ease t h e t ot al ca ll cap aci t y an d im p rove red u n d an cy a nd r e si li e nce . Suc h a cl uste r us es sca lab l[...]

  • Page 98

    W or king wi th the logs Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 98 of 121 Wor k ing w ith the logs To vi e w th e Con t en t S er ve r l og s g o t o Man age ment s ett i ngs > S er ver logs . Th e logs from t h e Con t en t Eng in e ar e d isp layed b y d efau l t : t o vie w ot h er l og s, se lect from t h e d r op [...]

  • Page 99

    W or king wi th the logs Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 99 of 121 The p h p er r or l og fil e roll s au t om at i ca ll y wh en t h e fi l e si ze is ap p roxim at el y 5 M B : cl ick Roll lo g fil e to st art a n ew log fil e m a n u ally .[...]

  • Page 100

    Backing up and r estoring the Content Serv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 100 of 1 21 Backing u p and re storing th e Con te nt Ser ver Cisco reco m m en d s th at you b ack up th e Con t en t S erver reg u l arl y and al so b ef or e you u p g r ad e i t or in st all a se cu rit y u p d at e. Thi s t o p i c e[...]

  • Page 101

    Backing up and r estoring the Content Serv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 101 of 1 21 7. In Backu p t yp e, d est in at i on an d n a m e, b rowse t o t h e n et work l oc at ion or US B d r i ve th at you wan t t o b ack u p t o, t ype a n a m e for t h e b a ckup and t hen click N ext . 8. In C om p l et i ng[...]

  • Page 102

    Backing up and r estoring the Content Serv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 10 2 of 1 21 Rest ori n g f rom a b ack up Make su re t h at you are u si n g a backu p t ake n from th e sa m e C on t ent S er ver t h at yo u ar e r e storing. If you wan t t o r est ore t o a d if fe ren t C on t en t S erver, co n t [...]

  • Page 103

    Shutting down and r estart i ng the Conte nt S erv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 103 of 1 21 Shutting do w n and r estarti ng t he Cont ent Server On C o n te nt Se r v ers e quippe d w ith a n LCD pa nel , this ca n be use d to sh ut dow n o r r e st a r t. O n Con t en t S ervers wh ich d o n ot h ave a LC D[...]

  • Page 104

    Shutting down and r estart i ng the Conte nt S erv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 104 of 1 21 1- 5 calls (id le) The TCS W i za rd has st ar t ed wh il e t h er e i s a ca l l i n p r og ress. t r an s (i d le) The TCS W i za rd has st ar t ed wh il e t h er e i s a t ran sco d in g p roce ss i n p r og r ess. [...]

  • Page 105

    Shutting down and r estart i ng the Conte nt S erv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 105 of 1 21 7. Make su re t h at t h e Co nte nt Se r v er i s no t r e co rdi ng o r tr a nsco di ng. T he n pre ss E sc to d isp lay Cisco Tel eP r es en ce Con t en t S erver versi on , I P add ress an d reco rd i n g /t ran sc[...]

  • Page 106

    Upgrading the Content Serv er Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 106 of 1 21 Upgradi ng th e Con t ent Server I t i s a g ood idea t o r eg u larl y ch eck fo r u p g r ad es t o t h e C on t ent S er ver so ft w ar e on t h e Cisco web si t e. To up g r ad e t h e C on t ent S er ver, read t h e R el e ase n ot es fo[...]

  • Page 107

    Applying s ecuri ty updates Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 107 of 1 21 A ppl ying secur it y update s Cisco reco m m en d s th at you ch eck th e htt p: //f tp. ta nd be rg.co m/pu b/so f tw are /dev i ce_se cur ity / F TP si t e r e gul a r ly f or ne w secu ri t y u p d at es and app ly th em t o en su r e th at[...]

  • Page 108

    Using the web inter fa ce for W indo ws Serv er adm inistration Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 108 of 1 21 Using t he w eb int e rface for Windo ws Server ad min is tra tio n O p en th e web in t erface for W i nd ows S er ver ad m in i st rat i on i n a ne w w indo w by going to Man age ment se tti n g s > W i[...]

  • Page 109

    Using W indows Re m ote Deskt op Conne ction Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 109 of 1 21 Using Windo w s Re mot e Desk t op Con necti on W ind ows R em ot e Deskt op Con n ect ion i s u se d for a n um b er of ad m in i st rat ive t asks : • Upgr adi n g the C on t ent S erver • Usi n g th e TCS wizard t o st o[...]

  • Page 110

    Setting the sy stem date & t im e Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 110 of 1 21 Setting the sy st em date & ti m e I t i s im p or t an t t h at t h e syst em d at e, t im e and t im e zo n e ar e co rr ect . The y a re se t as p ar t of t h e i n st all at i on p roce d u re (se e t h e C on ten t S er ve r [...]

  • Page 111

    Port infor m atio n Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 111 of 1 21 Port information Port s us ed by the C ont ent S erv er Por t T ransport La yer Protocol Used by Open on the Cont ent Server Fire wa l l 80 TC P Con t en t S erver web i n t erfac e (H T TP) Yes 4 43 TC P Con t en t S erver web i n t erfac e u si n g S[...]

  • Page 112

    Port infor m atio n Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 112 of 1 21 Por ts f or strea ming fr om t he Co ntent Serv er S t r eam in g W i n d ows Med i a from t h e Con t en t Server u se s t h e foll o win g p ort s: Por t Stream ing M edi a Protocol Fire wa l l Infor ma tion 5 54 R TS P A t l east on e of t h ese p o[...]

  • Page 113

    Port infor m atio n Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 113 of 1 21 Note : The W ind ows Med i a p laye r w i l l au t om at i ca ll y u se p rot oco l ro llov er i f ne ce ssa r y . The d efau l t st ream in g p r ot oco l fo r t h e W in d ows Med ia p laye r i s R TSP on p or t 55 4 . I f t h e pl ayer ca n n ot obt[...]

  • Page 114

    Changing the loc al ad ministrator ac count pass w ord Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 114 of 1 21 Changing the local adm inistrat or a cco unt pass w ord The l oc al ad m in i st r at or acco u n t is a bu il t - in Wi nd ows acco u n t t h at has com p let e acce ss t o t h e l ocal sy st em . I t h as been ad d [...]

  • Page 115

    Restoring to Cont ent Serv er defaults Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 115 of 1 21 Restoring to Con tent Se rver de faults You ca n rest ore t h e C on t en t S er ver t o it s d efau l t se t t in g s, p art ial l y or fu l l y, u si n g the L CD an d t h e b u tt on s on t h e fron t p an el: • A p art ial r es[...]

  • Page 116

    Restoring to Cont ent Serv er defaults Cisc o T el ePresence Cont ent Serv er 4.1 pr intable online Page 116 of 1 21 Con fig u r at i on s m od e, th e Con t ent S erver d oes n ot acce p t n e w calls. 1- 5 calls ( cnfg) Call s ar e in p rog ress an d t h e C ont en t Serve r i s in R eload i n g C on fig u r at ion s m od e. tran s (cn fg) The C [...]

  • Page 117

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