Cisco Systems DPC/EPC2325 DOCSIS manual

Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless Access Point User Guide In This Document  IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2  Introduction ................................................................................................................. 9  What&ap[...]

2 4024320 Rev A IMPORTANT SAFETY INSTR UCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are f or use by qualified servi ce personnel only. To reduce the risk of electric shock, do not perform any serv icing other than that contained in the opera ting instructions, unless you are qualified to do so[...]

4024320 Rev A 3 IMPORTANT SAFETY INS TRUCTIONS Mitteilung für CA TV -T echniker Die in dieser Mitteilung au fgeführten Wartungsanweisungen sind ausschließlich für qu alifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektr ischen Schlags zu reduzi eren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedien[...]

4 4024320 Rev A IMPORTANT SAFETY INSTR UCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these in structions. 2) Keep these instructions. 3) Heed all war nings. 4) Follow all in structions. 5) Do not use this appara tus near water. 6) Clean only with dry cloth. 7) Do not block any ventil ation openings. In stall in accor dance with the manufacturer&apo[...]

4024320 Rev A 5 IMPORTANT SAFETY INS TRUCTIONS Ground the Product WARNING: Avoid electric shock and fire h azard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Gro unding provides so me protection against voltage surg es and built-up static charges. Protect the Product from Lightning In addition t[...]

6 4024320 Rev A IMPORTANT SAFETY INSTR UCTIONS Service W arnings WARNING: Avoid electric shoc k! Do not open the cover of this product. Opening or removing the cover may expos e you to dangerous voltages. If you open the cover, you r warranty will be void. This product co ntains no user-serviceable parts. Check Product Safety Upon completion of any[...]

4024320 Rev A 7 FCC Compliance FCC Compliance United States FCC Compliance This device has been test ed and found t o comply with th e limits fo r a Class B digit al device, pursuant to part 15 of the FCC Ru les. Thes e limit s are designed to p rovide reasonable protection against such int erference in a resi dential installation. This equipment g[...]

8 4024320 Rev A FCC Compliance Radiation Exposure Statements Note: This transmitter must not be co-loca ted or operated in conjunction with any other antenna or transmitter. This equipment should be install e d and operated with a minimum distance of 7. 9 inches (20 c m) be tween the radiator and your body. US This system has been evaluated for RF [...]

4024320 Rev A 9 Introduction Introduction Introduction Welcome to the exciting world of high-s peed Internet! Your new Cisco® Model DPC/EPC2325 DOCSIS® Residential Gateway is a cable mo dem that meets industry standards for high-speed data connecti vity. The DPC/EPC2325 resident ial gateway delivers data via wired (Ethernet) or wi reless gateway [...]

10 4024320 Rev A Introduction  DOCSIS-5 compliant LED labeling and be havior provides a user and technician friendly method to check operational status and act as a troubleshooting tool  Allows automatic software upgrades by your service provider[...]

4024320 Rev A 11 What's In the Carton? What's In the Carton? When you receive your wireless home ga teway, you should check the equipment and accessories to verify that each item is in the carton and that each it em is undamaged. The carton contains the following items: One of the DPC/EPC2325 DOCSIS Residential Gateway versions One power [...]

12 4024320 Rev A Front Panel Description Front Panel Description The front panel of your residential gatewa y provides LED status indicators that indicate how well and at what state your residential gatew ay is operating. See Front Panel LED Status Indicator Functions (on page 106), for more information on front panel LED status indicator functions[...]

4024320 Rev A 13 Back Panel Description Back Panel Description The following illustrations show the descri ption and function of the back panel components on the DPC/EPC232 5. External Power Supply Model Model DPC/EPC2325 1 POWER —Connects the residential gateway to the power adapter that is provided with your residential g ateway CAUTION: Avoid [...]

14 4024320 Rev A Where Is the Best Location for My DOCSIS Residential Gate way? Where Is the Best Location for My DOCSIS Residential Gateway? The ideal location for your residential gate way is where it has access to outlets and other devices. Think about the layout of yo ur home or office, and consult with your service provider to select the best [...]

4024320 Rev A 15 How Do I Mount th e Modem on a Wall? ( Optional ) How Do I Mount the Modem on a Wall? (Optional) You can mount the residential gateway on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The mode m can be mounted vertically or horizontally. Before Y ou Begin Before you begin, choose an appropri[...]

16 4024320 Rev A How Do I Mount the Modem on a Wall? (Optional) Mount the modem as shown in one of the following illustrations.[...]

4024320 Rev A 17 How Do I Mount th e Modem on a Wall? ( Optional ) Location and Dimensions of the W all-Mounting Slots The following illustration shows the locati on and dimensions of the wall-mounting slots on the bottom of the modem. U se the information on this page as a guide for mounting your modem to the wall. Mounting the Residential Gateway[...]

18 4024320 Rev A What Are the System Require me nts for Internet Service? What Are the System Requirements for Internet Service? To ensure that your residential gateway op erates efficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements[...]

4024320 Rev A 19 How Do I Subscribe to High-S peed Internet Service? How Do I Subscribe to High-Speed Internet Service? Before you can use your residential gateway, you need to have a high-speed Internet access account. If you do not have a high-speed I nternet access account, you need to set up an account with your local service provider. Choose o[...]

20 4024320 Rev A How Do I Connect My Devices to Use the Inter net? How Do I Connect My Devices to Use the Internet? You can use your residential gateway to a ccess the Internet, and you can share that Internet connection with other Internet de vices in your home or office. Sharing one connection among many devices is called networking. Connecting a[...]

4024320 Rev A 21 How Do I Connect My Devices to Use the Inter net? Connecting the Modem for Hi gh-Speed Data Service WARNING:  To avoid personal injury or damag e to your equipment, follow these steps in the exact order shown.  Wiring and c onnections mu st be proper ly insulated t o prevent el ectrical shock.  Disconnect power from the r [...]

22 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? How Do I Configure My DOCSIS Residential Gateway? To configure your residential gateway, you must first access the WebWizard configuration pages. This section provides detailed instructions and procedures for accessing the WebWizard pages and for co nfiguring your residential gatew[...]

4024320 Rev A 23 How Do I Configure My DOCSIS Residential Gatewa y ? Accessing the Residential Gateway You must access the WebWizard in order to configure the residential gateway. To gain access to the WebWizard, use the we b browser on the PC attached to the gateway and complete the following steps. 1 Open the web browser on your PC. 2 Type the fo[...]

24 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Cable Modem Status Lists one of the follow ing possible current states of the modem:  other  notReady  notSynchronized  phySynchronized  usParametersAcquired  rangingComplete  ipComplete  todEstablished  securityEstablished  psrs[...]

4024320 Rev A 25 How Do I Configure My DOCSIS Residential Gatewa y ? Setting Configuration Options Use the Setup page to access the various configuration options for the resi dential gateway. Detailed descriptions of each co nfiguration option follow later in this guide. Important: After you access the WebWizard by typing the 192.168.0.1 IP address[...]

26 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Page The following illustration is an example of the Setup page. Setup Page Section Headings The Setup page is divided into the following section headings:  Basic Settings  Advanced Settings  Firewall  Parental Control  Wireless In the Setup page, click the sel[...]

4024320 Rev A 27 How Do I Configure My DOCSIS Residential Gatewa y ? Basic Settings The following table provides a description of the pages available from within the Basic Settings section of the Setup page. Field Name Description Password Settings Use this link to set or modify your password settings Set Time Use this link to enable or disable tim[...]

28 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Port Triggers Use this link to configure T CP/UDP port triggers. Port triggering is similar to port forward ing, but is a dynamic function. In other words, the ports are not held open, and the ports clo se if no outgoing data is detected on the selected ports[...]

4024320 Rev A 29 How Do I Configure My DOCSIS Residential Gatewa y ? Parental Control The following table provides a description of the pages available from within the Parental Control section of the Setup page. Field Name Description User Setup Use this link to add or delete user profiles and to apply access rules to those users Basic Rules Use th[...]

30 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring Y our Password Settings Use the Basic Settings - Password Settings pa ge to set up or modify a pa ssword to restrict unauthorized persons from accessi ng to your residential gateway settings. Click Password Settings in the Basic Settings section of the Setup page to acc[...]

4024320 Rev A 31 How Do I Configure My DOCSIS Residential Gatewa y ? Note: If you set a password, on subsequent access to the Setup pages, a screen similar to the following appears. Do not forget your password. Write your password and store it in a secure location known only to you.[...]

32 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring Network T i me Synchronization Use the Basic Settings Enable/Disable ti me synchronization by Network Time protocol page to enable or disable time synchronization by Network Time protocol. Note: If you are not familiar with the time co nfiguration procedures detailed in[...]

4024320 Rev A 33 How Do I Configure My DOCSIS Residential Gatewa y ? Setup Basic Settings - Enable/Dis able Time Synchronization by Network T i me Protocol Page Description The following table provides a description of the fields within the Basic Settings Enable/Disable time synchronization by Network Time protocol page. Field Name Description Curr[...]

34 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Under normal conditions, you should use th e default network settings. In the event that the network time does not match your local time, or, if your system requires different settings to operate correctly, you can change the default network settings using the Setup Basic Settings [...]

4024320 Rev A 35 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring the Network Settings Note: If you are not familiar with the networ k configuration procedures detailed in the following sections, contact your servic e provider before you attempt to change any of the residential gateway default network configuration settings. Click Ne[...]

36 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Decimal Netmask Displays the netmask of the private LAN IP network Broadcast Displays the broadcast IP addre ss MAC Address Displays the MAC address for the WA N. The factory assigne d MAC address for the WAN is also referred to as the WAN MGT MAC WAN IP Addr[...]

4024320 Rev A 37 How Do I Configure My DOCSIS Residential Gatewa y ? Field Name Description Primary DNS (static IP onl y) Manual entry is re quired. Your ISP wi ll provide the i nformation for you to enter into this field. Secondary DNS (static IP onl y) Manual entry is re quired. Your ISP wi ll provide the i nformation for you to enter into this f[...]

38 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring and Managing IP Addresses Use the Setup Basic Settings - IP Management page to configure how your system manages and assigns IP addresses in your network. Note: If you are not familiar with the IP management procedures detailed in this section, contact your service prov[...]

4024320 Rev A 39 How Do I Configure My DOCSIS Residential Gatewa y ? Setup Basic Settings - IP Management Page Description The following tables provide a descriptio n of the fields within the Setup Basic Settings - IP Management page. Field Name Description DHCP Server Allows you to enable or disable the DHCP server in the residen tial gateway Star[...]

40 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Function Keys The following function keys appear on the Basic Settings - IP Manageme nt page. Key Description Apply Saves the values you enter into the fields without closing the screen Force Available Forces the release of an IP address for you to re-use Add Primary Saves the WINS[...]

4024320 Rev A 41 How Do I Configure My DOCSIS Residential Gatewa y ? Reserving IP Addresses Use the Setup Basic Settings - Fixed CPE IP Assignment pag e to reserve IP addresses. This feature allows you to assign a fixed IP address to any device in your network by setting static IP addresses in your PC or other network device. These addresses will b[...]

42 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Basic Settings - Fixed CPE IP Assignment Page Description The following tables provide a descriptio n of the fields within the Setup Basic Settings - Fixed CPE IP Assignment page. Field Name Description MAC Address The MAC address of the PC or devic e (for example, a printer)[...]

4024320 Rev A 43 How Do I Configure My DOCSIS Residential Gatewa y ? Restarting the Gateway Modem Use the Setup Basic Settings - Restart Cable Modem page to restart your cable modem. 1 Click Restart Modem in the Basic Settings section of the Setup page to access the Basic Settings - Restart Cable Modem page. 2 Click Reboot Cable Modem to restart th[...]

44 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Saving Y o ur Configuration Use the Setup Basic Settings - Save RG Config uration to Local PC page to save your current cable modem RG configuration to the hard drive on your PC or to a floppy disk. You will then be able to restore the RG configuration, if necessary. Note: If you a[...]

4024320 Rev A 45 How Do I Configure My DOCSIS Residential Gatewa y ? Enabling and Disablin g Advanced Features Use the Setup Advanced Settings - Options page to enable or disable advanced features on your network. When the wirele ss interface is disabled, the transmitter is turned off. Note: If you are not familiar with the advanc ed settings detai[...]

46 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Remote Config Management Checking this box enab les Remote Configurat ion Management t hat allows the us er or network operator to view and/or modify the gateway set-up parameters from a location on the WAN, as opposed to the LAN side of the gateway. Access t[...]

4024320 Rev A 47 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring IP Address Filter s Use the Setup Advanced Settings - IP Filterin g page to configure IP address filters. These filters block a range of IP ad dresses from accessing the Interne t. Note: If you are not familiar with the advanc ed settings detailed in this section, cont[...]

48 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring MAC Address Filters Use the Setup Advanced Settings - MAC F iltering page to configure MAC address filters. These filters allow you to deny or block access to the Internet by the individual MAC addresses listed in the tabl e. You can also prevent individual PCs from sen[...]

4024320 Rev A 49 How Do I Configure My DOCSIS Residential Gatewa y ? Setting Up MAC Address Filters The Block/Pass drop down menu allows you to block or pass Internet ac cess to the MAC addresses of the devices you list in the MAC Address Filters table. The following table describes the function of the Block/Pass drop down menu. Field Name Descript[...]

50 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring and Enabling TC P and UDP Port Filters Use the Setup Advanced Settings - Port Filtering page to configure and enable TCP and UDP port filters. These filters preven t a range of TCP/UDP ports from accessing the Internet. You can also prevent PCs fr om sending outgoing TC[...]

4024320 Rev A 51 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Port Forwarding for Local IP Addresses Use the Setup Advanced Settings - Port Forwarding page to configure port forwarding for local IP addresses. Port forw arding allows you to run a server on the LAN by specifying the mapping of TCP/UDP ports to a local PC. You must [...]

52 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? 3 In the same row, enter the appropriate port numbers in the Start Port and End Port fields. 4 In the same row, select the appropriate protocol from the drop-down list in the Protocol field, and then select the box in the Enable field. 5 To add additional ports, repeat steps 1 thro[...]

4024320 Rev A 53 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring TCP/UDP Port T riggers Use the Setup Advanced Settings - Port Triggers page to configure TCP/UDP port triggers. Port triggering is similar to port forwarding but is dynamic. In other words, the system does not hold the ports open indefinitely. For example, when the res[...]

54 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Advanced Settings - Port T riggers Page Description Use this link to enter and enable the port forwarding trigger and target range start and end ports along with protocol information in the appropriate fields. The following example illustrates how to use the port triggering f[...]

4024320 Rev A 55 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring the DMZ Host Use the Setup Advanced Settings - DMZ Host page to configure an IP address tha t is visible to the WAN. DMZ hosting is commonly referred to as “exposed host,” and allows you to specify the “default” recipi ent of WAN traffic that Network Address Tr[...]

56 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring VPN T ermination Use the Setup Advanced Settings - VPN Termination page to configure VPN protocols and manage VPN tunnels. A VPN is a connection between two endpoints in different networks that allows private da ta to be sent securely and transparently over public netwo[...]

4024320 Rev A 57 How Do I Configure My DOCSIS Residential Gatewa y ? Setup Advanced Settings - VPN T ermination - Status Page The following illustration is an example of a blank Setup Advanced Settings - VPN Termination - Status page. No VPN tunnels are configured. Setup Advanced Settings - VPN T ermin ation - Status Page Description This section d[...]

58 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Creating and Configur ing IPsec VPN T unnels To create and configure IPsec VPN tunnels, click Add New Tunnel on the VPN Termination - Status page. The VPN Setup page opens. The following illustration is an example of the VPN Setup page.[...]

4024320 Rev A 59 How Do I Configure My DOCSIS Residential Gatewa y ? Setup Advanced Settings - VP N Setup Page Description This section describes the section headings and field descriptions of the S etup Advanced Settings - VPN Setup page. This page allows you create, configure, and control IPsec VPN tunnels. Tunnel Section Field Name Description T[...]

60 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Local Endpoint Settings The following table describes the fields in the Local endpoint settings sect ion of the VPN Setup page. Field Name Description Address group type Allows you to select the address group type for the local VPN access group. The following types are available: ?[...]

4024320 Rev A 61 How Do I Configure My DOCSIS Residential Gatewa y ? Remote Endpoint Settings These settings control how the local endpoint (router) connects to the far VPN termination point (the other end of the VPN tunnel). Field Name Description Address group type Allows you to select the address group type for the remote VPN access group. The f[...]

62 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Identity Allows you to enter the identi ty string after you have selected the identity type usin g one of the fo llowing formats:  For IP address mode use the format xxx.xxx.xxx.xxx  For FQDN use the format "yourdom ain.com"  For email ad d[...]

4024320 Rev A 63 How Do I Configure My DOCSIS Residential Gatewa y ? Field Description Phase 1 encryp tion Allows you t o select th e form of encryption to secure the VPN connection between endpoints. Select from the following five encryption types:  DES  3DES  AES-128  AES-192  AES-256 You may choose any encryption type as long as t[...]

64 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Description Phase 2 authentication Allows you to select an authentication type for another le vel of security. Select one of the following three authentication types:  MD5  SHA  Null (none) You may choose any authentication type as long as the other end of the VPN tu[...]

4024320 Rev A 65 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Firewall Protection Use the Setup Firewall - Options page to configure webpage filtering and firewall protection. This page allows you to enab le various firewall protection filters. Note: If you are not familiar with the advanc ed settings detailed in this section, co[...]

66 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Filter Java Applet s Enable s/disables java applets. This feature help s to protect the devices in your private netw ork from irri tating or ma licious Ja v a applets that are sent, unsolicited, to devices in your private network from the Internet. These appl[...]

4024320 Rev A 67 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Firewall Event Logging and E-mail Alerts Use the Setup Firewall - Event Logging page to access the firewall event log and allows you to enter your e-mail address in order for you to receive e-mail alerts related to firewall attacks by hackers. Note: If you are not fami[...]

68 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? This section describes the section headings and fields descriptions of the Setup Firewall - Event Logging page. Field Name Description Enable E-mail Address Allows you to enter the e -mail address of the person who monitors the firewall. When an event occurs, it will be logged and [...]

4024320 Rev A 69 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Parental Control Use the Setup Parental Control - User Setup page to configure parental controls on the residential gateway, and to add or dele te the individuals who are authorized to set parental controls. Note: If you are not familiar with the settings detailed in t[...]

70 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Parental Control - Us er Setup Page Description This section describes the section headings and fields descriptions of the Setup Parental Control - User Setup page. This pa ge allows you to set up user profiles. Each profile can be assigned customized le vels of Internet acce[...]

4024320 Rev A 71 How Do I Configure My DOCSIS Residential Gatewa y ? Field Name Description Content Rule Select the Content Rule for the current user pro file. Content Rules must first be defined by going to the Rules Configuratio n page. You can access the Rule Configuratio n page by clicking t he Basic Rules link under the Parental Control sectio[...]

72 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Function Keys The following function keys appear on the Setup Parental Control - User Setup page. Key Description Add User Adds and saves a new use r to the list of user profile s Remove User Removes the selected user from the list of user profiles Apply Saves all additions, edits,[...]

4024320 Rev A 73 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Parental Control Basic Rules Use the Setup Parental Control - Basic Setu p page to select the rules that block certain Internet content and certain websites. Note: If you are not familiar with the settings detailed in this section, contact your service provider before [...]

74 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Parental Control - B asic Setup Page Description This section describes the section headings and fields descriptions of the Setup Parental Control - Basic Setup page. This pa ge allows you to create Internet access rules based on the content found in the URLs of Internet site[...]

4024320 Rev A 75 How Do I Configure My DOCSIS Residential Gatewa y ? Function Keys The following function keys appear on the Setup Parental Control - Basic Setup page. Key Description Add Rule Adds and sav es a new Rule t o the list of content Rules Remove Rule Removes the selected rule from the content rule l ist Add/Remove Keyword Allows you to a[...]

76 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configuring Parental Control T ime of Day Access Filters Use the Setup Parental Control - Time of Day Access Filter page to configure web access filters to block all Internet traffic to and from specific network devices based on day of week and time of day settings that you select.[...]

4024320 Rev A 77 How Do I Configure My DOCSIS Residential Gatewa y ? Function Keys The following function keys appear on th e Setup Parental Control - Time of Day Access Filter page. Key Description Add Allows you to add a new Time of Da y access filter o r rule. Enter the name of the filter and click the Add key to add the filter to the list. Time[...]

78 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Configure Parental Co ntrol Event Reporting Use the Setup Parental Control - Event Log page to view events captured by the parental control event-reporting feature. Note: If you are not familiar with the settings detailed in this section, contact your service provider before you at[...]

4024320 Rev A 79 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Y our Wireless Access Point Parameters Use the Setup Wireless - Basic page to co nfigure your wireless access point (WAP) parameters, including SS ID and channel number. Note: If you are not familiar with the advanc ed settings detailed in this section, contact your se[...]

80 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Basic Service Set Identifier (BSSID) The MAC address of the access point Network Type Allows yo u to select Op en or Closed for your network type Country Allows you to select the co untry in which you are using your access point New Channel (1-11) All ows set[...]

4024320 Rev A 81 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Y our Wireless Ne twork Security and Encryption Parameters Use the Setup Wireless - Security page to configure your WAP wireless equivalent privacy (WEP) encryption keys and authentication. Note: If you are not familiar with the advanc ed settings detailed in this sect[...]

82 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Wireless - Security Page The following illustration is an example of the Setup Wireless - Security page. Setup Wireless - Security Page Description This section describes the section headings and fields descriptions of the Setup Wireless - Security page. Note: If you are not [...]

4024320 Rev A 83 How Do I Configure My DOCSIS Residential Gatewa y ? Field Name Description Network Authentication Network Authentication allows only authori zed users to gain access to your wir eless network. On ly users with an authorized user name, p assword, or pre-share d key are allowed access to the wireless network. Select from the followin[...]

84 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description WPA Pre-Shared Key Allows you to set a WPA Pre-Shared k ey. Enter a text string in this field. The text string or phrase is used to generate a unique set of en cryption keys for your network. Use this string to set up wireless devices in your network. The fac[...]

4024320 Rev A 85 How Do I Configure My DOCSIS Residential Gatewa y ? Field Name Description WEP Encryption Allows you to enable data encryption to help secure the data that is sent over your wirel ess network. WEP 128-bit  128-bit or-64 bit static key data encryption can be selected when the network is configured to have no authentication.  1[...]

86 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Network Keys 1 through 4 64 bit keys or Select these keys for use with Encryption Mode set to 64- bit encryption. Enter 5-byte values for a Key. You do not have to set all four Keys. O nly one Key is used for a home network. Each value is rep resented in hexa[...]

4024320 Rev A 87 How Do I Configure My DOCSIS Residential Gatewa y ? Field Name Description Current Network Key Allows you to select which of the four 64-bit or 1 28-bit keys to use to encrypt yo ur data when you are using encryption that requires the ma nual entry of an encryption key. Only one WEP ke y is in use at a time. You m ust manually chan[...]

88 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? WPS Add Client Section The selections available in this se ction allow you to add a WPS client. Field Name Description Add a Client Allows you to select your WPS method (push button or PIN) WPS Status Displays WPS st atus Function Keys Keys Description Generate WEP Keys Automatical[...]

4024320 Rev A 89 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Wireless Data Rates and Wi-Fi Thresholds Use the Setup Wireless - Advanced page to configure your WAP data rates and wireless fidelity (Wi-Fi) thresholds. Note: If you are not familiar with the advanc ed settings detailed in this section, contact your service provider [...]

90 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Setup Wireless - Adv anced Page Description This section describes the section headings and fields descriptions of the Setup Wireless - Advanced page. Note: If you make changes in the Setu p Wireless - Advanced page, click Apply to apply and save your wireless advanced settings. Fi[...]

4024320 Rev A 91 How Do I Configure My DOCSIS Residential Gatewa y ? Field Name Description Afterburner Technology Allows you to enable or disable Afterburner Technology Rate Allows you to fix the data rate for wireless connections. The following data rates are available: Auto (factory default) , 1 Mbps, 2 Mbps, 5.5 Mbps, 6 Mbps, 9 Mbps, 11 Mbps, 1[...]

92 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Short Retry Limit The number of times the gateway transmits an unacknowledged unic ast fram e that is lo nger than th e RTS threshold before discard ing the frame. The facto ry default is 4[...]

4024320 Rev A 93 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Wireless Access Point Access Control Use the Setup Wireless - Access Control page to configure your configure your wireless access point access control. Note: If you are not familiar with the advanc ed settings detailed in this section, contact your service provider be[...]

94 4024320 Rev A How Do I Configure My DOCSIS Residential Gateway ? Field Name Description Closed Network Allows you t o disabl e or enable the network to access by wireless clients. When ON is selected, the access point does not broadcast the SSID. The client devi ce must be configured manually with the SSID and the MAC address of the access point[...]

4024320 Rev A 95 How Do I Configure My DOCSIS Residential Gatewa y ? Configuring Remote Bridges Use the Setup Wireless - Bridging page to configure your configure remote bridges. Note: If you are not familiar with the advanc ed settings detailed in this section, contact your service provider before you attempt to change any of th e wireless home ga[...]

96 4024320 Rev A How Do I Troubleshoot My Internet Service Ins tallati on? How Do I Troubleshoot My Internet Service Installation? I cannot connect to the Internet  Verify that the plug to your residentia l gateway AC power is properly inserted into an electrical outlet.  Verify that your residential gateway AC power cord is not plugged into [...]

4024320 Rev A 97 Frequently Asked Questions Frequently Asked Questions Q. How many Ethernet netw ork devices can I connect? A. Your residential gateway uses has an integrated Dynamic Host Configuration Protocol (DHCP) to automatically issue IP addresses to devices as they are connected to your home network. The theoretical maximum number of devices[...]

98 4024320 Rev A Frequently Asked Questions Q. What are the requirements for wireless networking? A. It is important to view the characterist ics of the entire network and not just each individual node. The theoretical distance between wireless network devices is 100 feet inside of a building, and 300 feet outdoors. A number of factors can impact t[...]

4024320 Rev A 99 Frequently Asked Questions Q. How do I renew the IP address on my PC? A. If your PC cannot access the Internet after the residential gateway is online, it is possible that your PC did not renew it s IP address. Follow the appropriate instructions in this section for your oper ating system to renew the IP ad dress on your PC. Renewi[...]

100 4024320 Rev A Frequently Asked Questions Q. How do I configure TCP/IP protocol? A. TCP/IP protocol in a Microsoft Wind ows environment is different for each operating system. Follow the appropriate in structions in this section for your operating system. Configuring TCP/IP on Windows XP Systems 1 Click Start , and depending on your Start menu s[...]

4024320 Rev A 101 Frequently Asked Questions 5 Select both Obtain an IP address automatically and Obtain DNS server address automatically in the Internet Protocol (TCP/I P) Properties window, and then click OK . 6 Click Yes to restart your computer when th e Local Network window opens. The computer restarts. The TCP/IP protocol is now configured on[...]

102 4024320 Rev A Frequently Asked Questions 4 Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and t hen click Using DHCP Server . 5 Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window. Note: Make sure that the Load only when needed option is unchecked . 6 Ve[...]

4024320 Rev A 103 Frequently Asked Questions Q. Can I watch TV and surf the Internet at the same time? A. Absolutely! If you subscribe to cable television service, you can watch TV and use your residential gateway at the same time by connecting your TV and your residential gateway to the cable network using an optional cable signal splitter. Q. Can[...]

104 4024320 Rev A Having Difficulty? Having Difficulty? Common T roubleshooting Issues I don't understand the front panel status indicators See Front Panel LED Status Indicator Functions (on page 106), for more detailed information on front panel LED status indicator operation and function. The modem does not register an Ethernet connection ?[...]

4024320 Rev A 105 Tips for Improved Perfor mance Tips for Improved Performance Check and Correct If your residential gateway does not perform as expected, the following tips may help. If you need further assistanc e, contact your service provider.  Verify that the plug to your residentia l gateway AC power is properly inserted into an electrical[...]

106 4024320 Rev A Front Panel LED Status In dicator Functions Front Panel LED Status Indicator Functions Initial Power Up, Calibr ation, and Registration (AC Power applied) The following chart illustrates the sequ ence of steps and the corresponding appearance of the residential gateway fron t panel LED status indicators during power up, calibratio[...]

4024320 Rev A 107 Front Panel LED Status In dicator Functio ns Normal Operations (AC Power applied) The following chart illustrates the appearanc e of the residential gateway front panel LED status indicators during normal oper ations when AC power is applied to the gateway. Front Panel LED Status Indicators During Normal Conditions Front Panel Ind[...]

108 4024320 Rev A Front Panel LED Status In dicator Functions Special Conditions The following chart describes the appearance of the cable m odem front panel LED status indicators during special conditio ns to show when you have been denied network access or when the modem is operating on battery power. Front Panel LED Status Indicators During Spec[...]

4024320 Rev A 109 For Information For Information If Y ou Have Questions If you have technical questions, co ntact your local service provider.[...]

110 4024320 Rev A Notices Notices T r ademarks Cisco, Cisco Systems, the Cisco logo, the Ci sco Systems logo, Scientific Atlanta, and SciCare are registered tradem arks or trademarks of Cisco Systems, Inc. an d/or its affiliates in the U.S. and certain other countries. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. EuroDOCS[...]

4024320 Rev A 111 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless Access Notices The following notices pertain to third part y licenses applicable to this product. Broadcom This[...]

112 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s A. OpenSSL License Copyright © 1998-2000 The OpenSSL Project. All rights reserved. 1 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditio[...]

4024320 Rev A 113 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non- commercial use as long as the following conditions are aheared to. The following cond itions apply to al[...]

114 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s Mini-HTTPD ACME Labs Freeware License (See http://www.acme.com/software/mini_httpd/) Copyright © 2000 by Jef Poskanzer <jef@acme.com>. All rights reserved. Redistribution and use in source and binary forms, wit[...]

4024320 Rev A 115 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess eCos is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 or (at your option) any later version. e[...]

116 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s b You must cause any work that you distribu te or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the te[...]

4024320 Rev A 117 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess The source code for a work means the preferred form of the work for making modifications to it. For an executable wo rk, complete source code means all the source code for all modules it contains, plus any associated [...]

118 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s It is not the purpose of this section to in duce you to infringe any patents or other property right claims or to contest validit y of any such claims; this section has the sole purpose of protecting the inte grity of[...]

4024320 Rev A 119 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREE D TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDI STRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES,[...]

120 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s WITHIN THAT CONSTRAINT, permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereb y granted, provided that the above copyright notice appear in all co[...]

4024320 Rev A 121 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTAB ILITY AND FITNESS. IN NO EVENT SHALL CMU OR THE REGENTS OF TH E [...]

122 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s Redistribution and use in source and binary forms, with or with out modification, are permitted provided that the following conditions are met:  Redistributions of source code must retain the above copyright notice[...]

4024320 Rev A 123 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A P ARTIC[...]

124 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s THIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHAN TABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT[...]

4024320 Rev A 125 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess Global IP Solutions iLBC All use of the Original Code (GIPS iLBC , and code provided by GIPS as part of any related IETF Standard or draft standard) is subject to the complete Global IP Sound iLBC Public License, IETF[...]

126 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s “Licensor” shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. “Legal Entity” shall mean the union of the acting entity and all other entities that control,[...]

4024320 Rev A 127 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess 2 Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, no n-exclusive, no-charge, royalty-free, irrevocable copyright license t[...]

128 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s e You may add Your own copyright statem ent to Your modifications and may provide additional or different licen se terms and conditions for use, reproduction, or distribution of Yo ur modifications, or for any such De[...]

4024320 Rev A 129 Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway wi th Wireless A ccess 9 Accepting Warranty or Additional Liability. While redistributing the Work or Deriva tive Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability o[...]

130 4024320 Rev A Third Party Software License Notices For Cisco Model DPC/EPC2325 DOCSIS Residential Gateway with Wireless A cces s THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS “AS IS”' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR [...]

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Service Provider Video Technology Group 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.scientificatlanta.com This document includes various trademarks of Cisco Systems, Inc. Please see th e Notices section of this document for a list of the Cisco Systems, Inc. trademarks used in this document. Product and service availa[...]