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Cisco Systems EGW 2200 manual

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Table of contents for the manual

  • Page 1

    Corporate Headquarters: © 20 05 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA QSIG/DPNSS Phone System with Cisco EGW 2200 Integration Guide for Cisco Unity Connection 1.1 Published N ovember 22, 200 5 This document pro vides instru ctions for int egrating a Q SIG/DPNSS phone syste[...]

  • Page 2

    2 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Requirements 6. T est the inte gration. See the “T esting the Integr ation” section o n page 9 . 7. If this inte gration is a second or subse[...]

  • Page 3

    3 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 Integration Description Figure 1 Connections Bet ween a QSIG/DPNSS Phone System and Cisco Unity Co nnection Call Information The QSIG/D PNSS in tegra[...]

  • Page 4

    4 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Planning How the Voice Messaging Ports W ill Be Used by Cisco Unity Connection Integrations with Multiple Phone Systems Cisco Unity Connection ca[...]

  • Page 5

    5 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 Programming the QSIG/DPNSS Phone Syste m • The number of calls Cisco Unity Co nnection will answer when cal l traf fic is at its peak. • The expe[...]

  • Page 6

    6 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Setting Up the Cisco EGW 2200 Setting Up the Cisco EGW 2200 For informatio n on setting up the Cisco EGW 2200, refer to t he Cisco EGW 2200 docum[...]

  • Page 7

    7 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 Creating a New Integration with the QSIG/DPNSS Phon e System Step 9 On the Conf irm Phone System Settings page, conf ir m the settings that yo u have[...]

  • Page 8

    8 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Creating a New Integr ation with the QSIG /DPNSS Phone System c. Repeat Step 14a. and Step 14b . for an y remaining secondar y Cisco EGW 2220 or [...]

  • Page 9

    9 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 Testing the Inte gration Step 24 Repeat Step 22 and Step 23 for all remaining phone system tr unks that you w ant to create. Step 25 If prompted to r[...]

  • Page 10

    10 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Testing the Integration Step 6 Click Sa ve . Step 7 On the User Basics page, in the V oice Name f i eld, re cord a voice name for the test user [...]

  • Page 11

    11 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 Testing the Inte gration To Test an External Call with Release Transfer Step 1 From Phone 2, enter the access c ode necessary to get an outside line[...]

  • Page 12

    12 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Testing the Integration To Set Up Supervised Transfer on Cisco Unity Connection Step 1 In Cisco Unity Connection Administrat ion, on the Edit T [...]

  • Page 13

    13 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 (Multiple Integrations Only) Adding New User Templates (Multiple Integrations Only) Adding New User Templates When you create the first phone system[...]

  • Page 14

    14 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 QSIG/DPNSS Phone System w ith Cisco EGW 2200 In tegratio n Gu ide for Cisco Unity Connec tion 1.1 Deleting an Existing Phone System Integration Step 10 In the T ask Execution Results win do w , click Clos e . Step 11 Log of f Cisco Unity Conn[...]

  • Page 15

    15 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Using Alternate Exte nsions a nd MWIs Alternate Extensions Step 3 On the Search Phone System s page, check the check box to the lef t of the phone system that y ou want to delete. Step 4 Click Delete Selected . Step 5 When prompted [...]

  • Page 16

    16 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Using Altern ate E xtensions and MWIs Alternate Extensions • Cisco Unity Connection A dministra tion will not accept an extension that is already assigned to another user (either as a pri mary or alternate e xtensio n), or to a pu[...]

  • Page 17

    17 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Using Alternate Exte nsions a nd MWIs Alternate MWIs To Modify Alternate Extensions Step 1 In Cisco Unity Connection Admin istration, click User . Step 2 On the Search Users page, click the us er for whom you w ant to modify an alte[...]

  • Page 18

    18 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Using Altern ate E xtensions and MWIs Alternate MWIs Step 3 On the Edit menu, click Message W aiting Indicator s . Step 4 On the Message W aiting Indica tors page, click Add New . Step 5 Enter the follo wing settings. Step 6 Click S[...]

  • Page 19

    19 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documentati on and Technica l Assistance Conventions Step 6 Click Sav e . Step 7 Repeat Step 3 through Step 6 as necessa ry . To Delete Alternate MWIs Step 1 In Cisco Unity Connection Admin istration, click User . Step 2 On the Sear[...]

  • Page 20

    20 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documen ta tion and Technical Assistance Obtaining Documentation The QSIG/DPNSS Phone System with Cisco EGW 2200 Inte gration Guide f or Cisco Unity Connection 1.1 also uses the following con ventions: Note Means reader take note . [...]

  • Page 21

    21 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documentati on and Technica l Assistance Documentation Feedback Y ou c an access the Cisco website at this UR L: http://www .cisco.com Y ou c an access international Cisco w ebsites at this UR L: http://www .cisco.com/publ ic/countr[...]

  • Page 22

    22 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documen ta tion and Technical Assistance Cisco Product Security Overview Cisco Product Security Overview Cisco provides a free online Security V u lnerability Polic y portal at this URL: http://www .cisco.com/en/US/prod ucts/product[...]

  • Page 23

    23 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documentati on and Technica l Assistance Obtaining Technical Assistance Obtaining Technical Assistance Cisco T echnical Support provides 2 4-hour -a-day a ward-winning technical assistance. The Cisco T echnical Support & Documen[...]

  • Page 24

    24 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documen ta tion and Technical Assistance Obtaining Additional Publ ications and Information For a complete list of Cisco T A C contacts, go to this URL: http://www .cisco.com/techsu pport/contacts Definitions of Service Request Seve[...]

  • Page 25

    25 QSIG/DPNSS Phone System with Cisco EGW 2200 Int egration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documentati on and Technica l Assistance Obtaining Additional Public ations and Information • Internet Pr otocol Journal is a quarterly journal publi shed by Cisco Systems for en gineering professionals in volv ed in designing, de[...]

  • Page 26

    26 QSIG/DPNSS Phone System with Cisco EGW 2200 In tegration Guide for Cisco Unity Connection 1.1 OL-8187-01 Appendix: Documen ta tion and Technical Assistance Obtaining Additional Publ ications and Information[...]