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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems Engine 611, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems Engine 611 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems Engine 611. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems Engine 611 should contain:
- informations concerning technical data of Cisco Systems Engine 611
- name of the manufacturer and a year of construction of the Cisco Systems Engine 611 item
- rules of operation, control and maintenance of the Cisco Systems Engine 611 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems Engine 611 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems Engine 611, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems Engine 611.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems Engine 611 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Corporate Headquarters: © 20 05 Cisco Syst ems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Installing Hard Disk Drives in the Cisco Wide Area Application Engine 611 Product Numbers: DISK-611SC-144GB=, DISK-611SC-3 00GB= This publicat ion pro vides basic in structions for installi ng SCSI hard [...]
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Page 2
2 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Safety Overview Protecting Against Electrostatic Discharge Static electricit y can harm delicate componen ts insi de the de vice. T o pre vent stat ic damage, discharg e static electricity from your body before you touch an y of your system’ s electronic com[...]
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Page 3
3 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Introduction Introduction The W AE-611 supports two 1-inch (2 .54-cm) slim 3.5-inch (8.89-cm) lo w voltage dif ferential (L VD) hard disk dri ves. The W AE-611 requires SCSI hard disk dri ves. War ni ng Only trained and qualified personn el should be allowed to[...]
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4 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Removing the Bezel and Cover Removing the Bezel and Cover War ni ng Before working on a sy stem that has an on/off switch, turn OFF the po wer and unplug the power cord. Statement 1 War ni ng Do not work on the sy stem or connect or disc onnect cables during p[...]
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5 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Removing the Beze l and Cover Figur e 2 Removing the Co v er Step 5 Slide the cov er back. Lift it up and of f the device. Caution For proper cool ing and airflo w , replace the cover before tu rning on the de vice. Operating t he device for extended periods (o[...]
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6 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Assigning SCSI IDs Figur e 3 Location of Dr ive Ba ys Behind the Bez el Assigning SCSI IDs When you install or replace one or more of the SCSI disk dri v es in a W AE-611, you must assign a SCSI ID to each disk dri ve. The SCSI IDs are assigned b y placing or [...]
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7 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Removing and Repl acing a SCS I Hard Disk Dri ve Figure 4 Hard Disk Dr ive Connec tors and SCSI ID Jumper Pins Step 2 T o check whether the configuration is correct, refer to the b oot time messages on th e de vice consol e. An example is as follo ws: Attached [...]
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8 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Removing and Replac ing a SCSI Hard Disk Drive Step 3 Po wer do wn the de vice and peripheral de vices, and disconnect the po w er cord and all external cables. Step 4 Press the release tabs on the bezel, and pull the bezel a way from the chassis. (See Figure [...]
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9 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Replacing the Cover and B ezel and Completin g the Installation Step 11 Connect the power and SCSI cables to the dri ve. If you disconnected the IDE cable to the CD-R OM, reconnect it. Step 12 Make sure that your cables are ly ing flat inside the cha ssis, so t[...]
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10 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Obtaining Documentation T o complete your instal lation, follo w these steps: Step 1 Install the cov er . Place it into position, slide it forw ard, and then tighten the ca ptiv e screw (l abeled 1 in Figure 2 ). Caution Before sliding the co ver forw ard, ma[...]
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11 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Obtaining Technical Assista nce If you prefer to see advisories an d notices as they are updated in real time, you can acces s a Product Security Incident Response T eam Really Simple Syndication (PSIR T RSS) feed from this URL: http://www .cisco.com/en/US/pro[...]
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12 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Obtaining Technica l Assistance Access to all tools on the Ci sco T echnical Support & Documentat ion website requires a Ci sco.com user ID and password. If you ha ve a v alid service contract b ut do not ha ve a user ID or password, you can regist er at [...]
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13 Installing Hard Disk Drives in th e Cisco Wide Area Application Engine 611 78-17404-01 Obtaining Technical Assista nce Definitions of Service Request Severity T o ensure that all s ervice reque sts are rep orted in a standard format, Cisco has established se verity definitions. Se verit y 1 (S1)—Y our network is “do wn, ” or there is a cri[...]
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14 Installing Hard Disk Drives in the Cisco Wide Ar ea Ap plication Engine 611 78-17404-01 Obtaining Technica l Assistance This document is to be used in co njunction with th e documents listed i n the “Related Documentation” section. © 2006 Cisc o Systems, Inc. All rights reserv ed. Printed in the U SA on rec ycled paper con taining 10% post [...]