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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems M10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems M10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems M10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems M10 should contain:
- informations concerning technical data of Cisco Systems M10
- name of the manufacturer and a year of construction of the Cisco Systems M10 item
- rules of operation, control and maintenance of the Cisco Systems M10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems M10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems M10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems M10.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems M10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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us er guide[...]
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i T able of Conten ts User Guide C ont ents C h a p t e r 1 : V a l e t ...................................................... 1 C h a p t e r 2 : C i s c o C o n n e c t ............................................. 4 Chapter 3: Adv anced Configur ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 A p p e n d i x A : T r [...]
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1 Chapter 1: Valet User Guide Chapter 1: V alet Thank you f or choosing a Cisc o V alet wir eless hotspot. This Quick Reference Guide covers both the V alet and V alet Plus models. V alet will be used as a general ref erenc e t o both models and all details in this Q uick Reference Guide apply to both models unless V alet Plus is not ed. T op LEDs [...]
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2 Chapter 1: Valet User Guide Back The Internet P ort connects to the network (E thernet) cable from your Internet connection. I n most cases you will be connecting one end of the network cable to the Ethernet port on your cable or DSL modem and the other end to the Internet port on your V alet. Ethernet Ports connect the Valet to computers or othe[...]
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3 Chapter 1: Valet / Horizontal Placemen t The Valet has four rubber feet on its bottom panel. Place the V alet on a level surface near an electrical outlet. W all-Mounting Plac ement The V alet has two wall-mount slots on its bottom panel. The distance between the slots is 152 mm. T wo scr ews are needed t o mount the V alet. Suggested Mounting Ha[...]
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4 Chapter 2: Cisco C onnect User Guide Chapter 2: Cisc o C onnect During installation, the setup soft war e installs the Cisco Connect software on your c omputer . Cisco C onnect offers options t o c onnect additional computers or devices t o your Valet and allows y ou to modify the Valet’ s settings. Installation T o install the V alet: 1. I nse[...]
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5 Chapter 2: Cisco C onnect User Guide b. Plug the power adapter into an electrical outlet. Connect to Electrical Outlet c. Plug one end of a network cable into the yellow port labeled Internet on the back of the V alet. The other end of the net work cable should plug in to your broadband modem or existing gateway/ router . Click Next . Power 12VDC[...]
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6 Chapter 2: Cisco C onnect User Guide Guest Access allows you to provide guests visiting your home with I nt ernet access . Y our guests will not have access to your other computers or personal data. P rovide your guest with the Guest Network name and passwor d. Guest computers must connect to your net w ork using a wireless network connection. Re[...]
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7 Chapter 2: Cisco C onnect User Guide W ireless printer Click this option to connect a wireless printer . Go to “ W ireless printer ” on page 8. Other devices Click this option to connect a device that is not a computer , such as a smartphone or game console . Go to “ Device ” on page 9. Computer Y our Cisco V alet came with an Easy Setup [...]
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8 Chapter 2: Cisco C onnect User Guide 3. Remove the Easy Setup Key and click Close . Y ou can now use it to connect other computers to the V alet. Refer to “ Connect with the Easy Setup K ey ” on page 7 to complete the pr ocess of adding another computer . Easy Setup Key Has Been Updated Connect without the Easy Setup Key 1. Enter the Net w or[...]
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9 Chapter 2: Cisco C onnect User Guide Device 1. Enter the Net w ork name (SSID) , S ecurity Key , and Security T ype settings on y our wireless device . T o print this information, click Prin t these settings . Connecting a Device – Wireless Network Settings 2. After connecting your device, click Next . W aiting for New Device or Computer t o Co[...]
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10 Chapter 2: Cisco C onnect User Guide 3. The Parental c ontrols main screen appears . Manage Paren tal Controls Y ou have the following options: Restrict Internet access on The list of computer(s) you have selec ted for parental controls is displayed. T o add, remove, or rename computers on this list, refer to “ Restrict Internet Acc ess List ?[...]
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11 Chapter 2: Cisco C onnect User Guide 3. The Block sites inappropriate for option allows you to block websites based on content. T he following options are available: • Don ’t Block Does not block any w ebsites. • T een Blocks websites that may be inappropriate for teenagers. • Child Blocks websites that may be inappropriate for children.[...]
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12 Chapter 2: Cisco C onnect User Guide Change Guest Passw ord • Enter a new guest passwor d Enter a passw ord of 4-32 characters. • Click Change to sav e your setting. T otal guests allowed By default, 5 guests ar e allowed Internet acc ess thr ough y our guest network . If you want to allow more or less , select the desired number of guests f[...]
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13 Chapter 2: Cisco C onnect User Guide 2. Complete the following: • V alet name Enter a name of 1-32 characters. • Passw ord Enter a passwor d of 8-63 characters. • Click Change to sav e your settings. Changing V alet Name and P assword V alet Details The Valet details screen appears, displaying the Model name, M odel number , Serial number [...]
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14 Chapter 3: Advanc ed Configura tion User Guide Chapter 3: A dvanc ed Configur ation After setting up the V alet with the Setup Wizard (located on the Setup Key), the Valet is ready for use. For more technically k nowledgeable users, the Valet does include Advanced C onfiguration settings. If you’ d like to change some of the V alet’ s adv an[...]
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15 Chapter 3: Advanc ed Configura tion User Guide Internet Connection T ype Select the type of Internet connection y our ISP pr ovides from the drop-down menu. These ar e the available types: • Automatic C onfiguration - DHCP • Static IP • PPP oE • PPTP • L2TP • T elstra Cable Automatic C onfiguration - DHCP The default Internet Connect[...]
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16 Chapter 3: Advanc ed Configura tion User Guide • Specify an IP Addr ess This is the Valet’ s IP address as seen from the Internet. Enter the IP addr ess provided by your ISP . • Subnet Mask This is the V alet’ s Subnet Mask , as seen by users on the Internet (including your ISP). Enter the subnet mask provided by y our ISP . • Default [...]
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17 Chapter 3: Advanc ed Configura tion User Guide Device Name The default is Cisco follow ed by the last 5 digits of the Router ’ s serial number , which is found on the bottom of the Valet. If you used the setup soft war e for installation, then the Device Name is the name of y our wireless network (up to 15 characters). ( The Device name is als[...]
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18 Chapter 3: Advanc ed Configura tion User Guide Static DNS 1-3 The Domain Name System (DNS) is how the Internet translates domain or website names into Internet addr esses or URLs. Y our ISP will provide you with at least one DNS server IP address. If, howev er , you wish to use a different DNS ser v er , en ter its IP address (you can enter up t[...]
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19 Chapter 3: Advanc ed Configura tion User Guide TZO .com Setup > DDNS > TZO E-mail Address, TZO Key , and Domain Name Enter the email address , password, and domain name of the account y ou set up with TZ O . Internet IP Address The Valet’ s Internet IP address is displayed. Because it is dynamic, it will change periodically . Status The [...]
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20 Chapter 3: Advanc ed Configura tion User Guide Route Entries T o set up a static route bet ween the Valet and another network, select a number from the drop- down list. Click Delete This Entry to delete a static route . Enter Rout e Name Enter a name f or the Route , using a maximum of 25 alphanumeric characters. Destination LAN IP Enter the IP [...]
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21 Chapter 3: Advanc ed Configura tion User Guide Wi-F i Prot ected Setup There are three methods available . Use the method that applies to the client device y ou are configuring . Wireless > Basic Wireless Settings ( Wi-F i Pr otected Setup) NO TE: Wi-F i Protected Setup configures one client device at a time . Repeat the instruc tions for eac[...]
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22 Chapter 3: Advanc ed Configura tion User Guide Security M ode Select the security method for your wireless network: WP A2/WP A Mixed Mode, WP A2 Personal, WP A Personal, WP A2/WP A Enterprise Mixed Mode, WP A2 Enterprise, WP A Enterprise, WEP , RADIUS, or Disabled. WP A2/WP A M ix ed Mode NO TE: If you select WP A2/WP A M ix ed Mode as your S ec[...]
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23 Chapter 3: Advanc ed Configura tion User Guide WP A2 Enterprise This option f eatures WP A2 used in c oordination with a RADIUS server . ( This should only be used when a RADIUS ser v er is connected to the Valet.) NO TE: If you select WP A2 Enterprise as your Security Mode, each device in y our wireless network MUST use WP A2 Enterprise and the[...]
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24 Chapter 3: Advanc ed Configura tion User Guide RADIUS NO TE: I f you select RADIUS as your Security Mode, each device in your wireless net w ork MUST use RADIUS and the same WEP encryption and shared key . Security Mode > RADIUS RADIUS Ser ver Enter the IP Address of the RADIUS server . RADIUS Port Enter the por t number of the RADIUS server [...]
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25 Chapter 3: Advanc ed Configura tion User Guide W ireless Clien t List Click this to open the Wireless Client List screen. Wireless Client List Wir eless Client List This screen shows computers and other devices on the wireless network . The list can be sorted b y IP Address , MA C Address , Status, Interface, and Client Name . Select S a ve to M[...]
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26 Chapter 3: Advanc ed Configura tion User Guide Beacon Interval Ent er a v alue between 1 and 65,535 milliseconds. The Beacon Inter val value indicates the frequency interval of the beacon. A beacon is a packet broadcast by the Valet to synchronize the wireless network. T he default value is 100 . D TIM Interval This value, between 1 and 255, ind[...]
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27 Chapter 3: Advanc ed Configura tion User Guide Securit y > VPN P assthrough The VPN Passthrou gh screen allows you to enable VPN tunnels using IPS ec , PPTP , or L2TP protocols to pass thr ough the V alet’ s firewall. Security > VPN P assthrough VPN P assthrough IPSec Passthrough Internet Protoc ol Securit y (IPS ec) is a suite of protoc[...]
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28 Chapter 3: Advanc ed Configura tion User Guide Applications and Gaming > P or t Range F orwarding The Port Range Forwarding screen allow s you to set up public ser vices on your net w ork, such as web ser v ers, FTP ser vers, e -mail ser vers , or other specialized Internet applications. (Specialized I n ternet applications are any applicatio[...]
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29 Chapter 3: Advanc ed Configura tion User Guide Applications and Gaming > DMZ The DMZ feature allows one network computer to be exposed to the Internet f or use of a special-purpose service such as Internet gaming or videoconferencing . DMZ hosting forwards all the por ts at the same time to one PC. The P ort Range F orwarding f eature is more[...]
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30 Chapter 3: Advanc ed Configura tion User Guide Depending on the application, a few attempts may be needed to set the appropriate bandwidth priority . Enabled/Disabled T o use the QoS policies you hav e set, select, Enabled . O therwise, keep the default Disabled . Upstream Bandwidth Upstream Bandwidth This option sets the maximum outgoing bandwi[...]
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31 Chapter 3: Advanc ed Configura tion User Guide MA C Address QoS > MAC A ddress Enter a Name Enter a name for y our device. MA C Address Enter the M AC addr ess of your device . Priority Selec t the appropriate priorit y: High , Medium (Recommend) , Normal , or Lo w . Click Add to save your changes. Y our new entry will appear in the Summar y [...]
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32 Chapter 3: Advanc ed Configura tion User Guide W eb Utility Acc ess HT TP (Hyper T ext T ransport Pr otocol) is the communications protocol used to connec t to ser vers on the W orld Wide W eb . HT TPS uses SSL (S ecur ed Socket Layer) to encr ypt data transmitted for higher security. Select HT TP or HTTPS . HT TP is the default. Remote Upgrade [...]
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33 Chapter 3: Advanc ed Configura tion User Guide Administra tion > Diagnostics The diagnostic tests (Ping and T racer oute) allow you to check the connections of your network devices , including connection to the Internet. Administration > Diagnostics Diagnostics Ping T est The Ping t est checks the status of a connection. IP or URL Address [...]
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34 Chapter 3: Advanc ed Configura tion User Guide Administra tion > F irmw are Upgr ade The Firmw are Upgrade screen allows you to upgrade the V alet’ s firmware . Do not upgrade the firmware unless you are experiencing problems with the V alet or the new firmware has a f eature y ou want to use . Administration > F irmwar e Upgrade NO TE: [...]
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35 Chapter 3: Advanc ed Configura tion User Guide Status > L ocal Network The Local Network screen display s information about the local, wired network. Status > Local Network Local Network Local MA C A ddress The MA C address of the V alet ’ s local, wired interface is displayed here . Router IP Address This shows the V alet’ s IP addres[...]
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36 Appendix A: T roubleshooting User Guide Appendix A: T roubleshooting Y our computer cannot connect to the Internet. F ollow these instructions until your computer can connect to the Internet: • V erify that the po wer adapter is connec t ed to the V alet and to a power outlet. If connected to a power strip, make sur e the power strip is turned[...]
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37 Appendix B: Specifications User Guide Appendix B: Specifications Model Name: Valet Model Description Wireless-N Hotspot Model Number M10 Standards IEEE 802.11n, 802.11g, 802.11b, 802.3u Ports Internet, Fast Ethernet (1-4), Power Buttons Reset, Wi-Fi Protected Setup™ LEDs Power, Internet, Wireless, Wi-Fi Protected Setup™, Ethernet (1-4) Cabli[...]
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ww w .thevalet.com/support Cisco , the Cisc o logo , Valet, Valet Plus and the V alet and Valet Plus logos ar e trademarks or registered trademarks of Cisco and/or its affilia tes in the United States and certain other countries. All other trademarks mentioned in this document or website ar e the property of their respective owners. © 2010 Cisco a[...]