Cisco Systems MCS 7800 Series manual

Americas Hea dquarters Cisc o Syst ems , Inc . 170 West Ta sman Driv e San Jos e, CA 95 134-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 527-0883 Cisco T eleP resence Multipoint S witc h Release 1 .1 A dministration Guide August 4, 20 08 Customer Order Number: Text Pa rt Numbe r: OL -12586-0 2[...]

THE SPECIFICATIONS AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJE CT TO CHANGE WITHOUT NO TICE. ALL STATEMENT S, INFORMATI ON, AND RE COMMENDATIONS IN T HIS MA NUAL ARE BELI EVED TO BE ACCURATE BUT ARE P RESENTED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED. USERS MUST TA KE FULL RESPONSIBILITY FOR THEIR AP PLICATION OF ANY P[...]

1 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 CONTENTS General Descript ion 1-5 New in CTMS Relea se 1.1 1-6 Increa se in the Numb er of Sup porte d Segments 1-6 Cisco Tel ePr esen ce In tero per abil ity W ith L ega cy Vi deo Con fere ncing De vice s 1-6 Syste m Re quir emen ts 1-6 CTMS Admi nist ration Guid e[...]

Cont ent s 2 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Overvi ew 4-21 System Set tings 4-22 Editin g IP Setti ngs 4-22 Editin g A ccess Se ttings 4-23 Config urin g and Editi ng Qo S Setti ngs 4-24 Config urin g and Editi ng R esource Manageme nt 4-28 Config urin g and Edi ting S NMP S ettings 4-29 Restar tin[...]

Content s 3 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Monitori ng CTMS System Pro cesses 7-67 Content s 7-67 Overvi ew 7-67 Moni tori ng S yst em St atu s 7-68 Monitor ing and Res tartin g System Pr ocesses 7-69 View ing Call Stati stic s 7-70 Room Testi ng 7-72 Interop erabil ity with Leg acy Video Con feren[...]

Cont ent s 4 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02[...]

5 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Preface Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 General Description The Cisco T elePresence Multipoint Switch (CTMS) is designed to support multipoint (m ulti-location) Cisco T elePres ence meeti ngs for up to 48 table se gmen ts (48[...]

6 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Preface New in CTMS Release 1.1 New in CTMS Release 1.1 Increa se in the Number of S uppor ted Se gments CTMS Re lease 1.1 now suppo rts up to 48 t able segme nts (48 single-s cree n syste ms, 16 t hree-s creen system s, or a mix of both) in a single Cisco T elePres[...]

7 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Pre face Obtaining Documentation, Obtaining Support, and Security Guidelines • Chapter 7: “T ro ubleshooting the CTMS System” This section d escribes ho w to vie w and categorize sy stem error messag es and alerts, an d ho w to f ilter and download log files. [...]

8 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Preface Obtainin g Docume ntation , Obtaining Sup port, and Se curity G uidelines[...]

CH A P T E R 1-9 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 1 Using CTMS Administration Software Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Overview , page 1-9 • Use r Inte rface , pa ge 1-10 • System Inform ation, pa ge 1-12 Overview Administrato rs use the CTMS [...]

1-10 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 1 Using CT MS Administration So ftware User Int erface Administrative Roles CTMS administration software reco gnizes three dif fer ent administrati ve roles; access to task folder s is dependent on defined administr ativ e roles. • Administrato rs: Admi[...]

1-11 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 1 Using CTMS Administra tion Softwa re User Interface Figur e 1 -1 CTMS A dministr ation So f twa r e User Int erf ace Header The header at the top of all CTMS Administr ation windo ws lists the name of the softw are application and provides l inks for th[...]

1-12 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 1 Using CT MS Administration So ftware System I nformat ion • W arn ings: Shows the total num ber of system er rors defined as W ARN. If the total numbe r of system error s is 0, a gree n check is dis playe d. If the total number of system errors i s mo[...]

CH A P T E R 2-13 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 2 Configuring Cisco Unified Communications Manager for CTMS Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Overview , page 2-13 • Prerequisit es, page 2-14 • Logging into the Unif ie d CM Administration Appl[...]

2-14 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 2 Configuring Cisco Un ified Communications Manager for CTM S Prerequisi tes Prerequisites Before sta rting the ta sks in this chapter , make su re that t he follo wing conditions are met o r that you understand the follo wing information: • Unified CM [...]

2-15 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 2 Configuring Ci sco Un ified Commun ication s Manager f or CTMS Creati ng a SI P Trun k Step 3 Enter th e settings a s indica ted in Ta b l e 2 - 1 to configure the SIP t runk securi ty pro file. Leave default setting s for fields not includ ed in Ta b l[...]

2-16 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 2 Configuring Cisco Un ified Communications Manager for CTM S Configuring a Ro ute Pattern Step 5 Click the Save button at the bottom of t he page. Configuring a Route Patte rn A rout e patt ern al lows a Unified C M-mana ged de vice to a ccess ano ther d[...]

CH A P T E R 3-17 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 3 Installing CTMS Adminis tration Software Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Prerequisit es, page 3-17 • Inst alli ng t he C TMS Admi nis trat ion Softw a re, page 3-18 Prerequisites Before you in[...]

3-18 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 3 Insta lling CTMS Admin istration Software Inst allin g th e CTM S Ad min istra tio n So ftwa re Installing the CTMS Ad ministrati on Software T o install the CT MS Administr ation softw are appli cation: Step 1 Insert the CTMS Administr ation softwar e [...]

3-19 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 3 Installing CTM S Administra tion Software Installing the CTMS Administration Software • State • Country Select Okay and pre ss the E nter key to continue. Step 10 Network Time Protocol (NTP) Cli ent Information : Enter the follo wing informa tion: ?[...]

3-20 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 3 Insta lling CTMS Admin istration Software Inst allin g th e CTM S Ad min istra tio n So ftwa re[...]

CH A P T E R 4-21 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 4 Configuring CTMS Administration Software Revised: June 6, 2008, OL-12586 -02 Last Revised: August 4, 2008 Contents • Overview , page 4-21 • Syst em Se ttin gs, page 4- 22 – Editing IP Se ttings, page 4 -22 – Edi tin g Acce ss Se ttin gs, pa[...]

4-22 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software System Settings System Settings System Settin gs are initially c onf igured d uring Cisco T elePres ence Multip oint Swi tch (CTM S) Administratio n software se t up. Use the Sy stem Settings to make chan ges to[...]

4-23 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware System Settings • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Editing Acce ss Settings Figure 4-2 sh ows th e Access Settings screen. T able [...]

4-24 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software System Settings Figur e 4-2 Acc ess Set tings T o edit Acce ss settings: Step 1 Click System Settings under the System Configuration folder in the Navigation Pane. Step 2 Click the Access Settings tab . Access S[...]

4-25 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware System Settings Figur e 4-3 QoS Set tings T o configu re or edit QoS settings : Step 1 Click System Settings under the System Configuration folder in the Navigation Pane to open the System Settings wi ndo w . [...]

4-26 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software System Settings T able 4-3 QoS Set tings Field or Button Setting DSCP fo r Media T raff ic marking values for voice and video traffic used for network queuing . A vailable set tings are : • AF11 DSCP (0010 10)[...]

4-27 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware System Settings • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Note W e recommen d that you use th e same Qual ity set tings for CTSM that you[...]

4-28 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software System Settings Configuring and Editing Resource Management Figure 4-4 sh ows the Resource M anagement Se ttings screen. Figur e 4-4 Resour ce Manag ement Setti ngs T o con figure or edit Re source Ma nageme nt [...]

4-29 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware System Settings Note If you do not have Cisco T elePr esenc e Manage r installed , all table segments must be ad hoc. • T o r egister new or m odified se ttings, click Apply . • T o restore the original se[...]

4-30 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software System Settings • SNMP servic e password set to “snmp password” . The pas sword should be cha nged. • No trap recei ver conf i gured. Us e the T rap Re cei v er Con fig urat ion f ield s in this wi ndo w[...]

4-31 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware System Settings • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Restarting CT MS Figure 4-6 sh ows the Restart CTMS screen. Figur e 4-6 Restar [...]

4-32 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software Importing and Exporti ng Files Step 4 Click Shutdo wn to comp letely shutdo wn CTMS. Importing and Exporting Fil es Import /Export Files e nable s you to reuse pr e viously de fined user and co nfiguration files[...]

4-33 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware Cisco Unified Communications Ma nager Settings Configuring and Editing Unified CM Settings Figure 4-8 sh o ws the Unif ied CM Settings screen. Figur e 4-8 Unified CM Set tings T o conf igure or edit Un if ied [...]

4-34 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software Cisco Unified Co mmunica tions Ma nager Settings Figur e 4-9 SIP Pr ofile Set tings T o conf igure or edit SIP Pr of ile settin gs: Step 1 Click Unified CM Se ttings under the System Configuration folder in the [...]

4-35 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware Configuring and Editing Cisco TelePresence Manager Settings • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Configuring and Editing Ci sco Tele[...]

4-36 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software Configuri ng and Edit ing Acces s Mana gement • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Configuring an d Editing Acce ss Manageme nt CTMS a[...]

4-37 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware Configuring and Editing Access Manageme nt Figur e 4-1 1 A ccess M anag emen t T o conf igu re or e dit Acces s Mana gemen t set ting s: Step 1 Click Access Manageme nt under the System Configuration folder in[...]

4-38 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software Configuri ng and Edit ing Acces s Mana gement • T o edit one of the d efi ned administr ators, click th e radi o bu tton to t he left of the ta ble en try , and th en click Edit . • T o d efine a ne w ad min[...]

4-39 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware Configuring and Editing Access Manageme nt • T o r egister new or m odified se ttings, click Apply . • T o close thi s windo w without applyin g settings, click Clos e . Step 5 T o ed it an exis ting use r[...]

4-40 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software Upgradin g Softwar e Version Upgrading Software Version There are also tw o functions to assist you in maintaining the system softwa re, as follo ws: • Switch V ersion: The hard dri ve on the serv er on which [...]

4-41 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CTM S Admin istration Soft ware Interface Failover Step 4 The Pa tch File Preparatio n windo w appears. W atch this windo w to monitor the progress of the f ile do wnload. Bu ttons wi ll be inac ti ve until the patch file is load ed. Once th[...]

4-42 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 4 Configuring CT MS Administration Software Interfac e Failov er[...]

CH A P T E R 5-43 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 5 Managing Meetings Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Overview , page 5-43 • Defining and Editing Default Se ttings, page 5-43 • Creating a nd Edi ting Stat ic Meet ings, page 5-45 • Ad Hoc Me[...]

5-44 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Defining an d Editing Default Settings Figur e 5-1 Def a ult Sett ings T o define defau lt settings: Step 1 Click Default Setti ngs unde r the Meetings Mana gement folde r in the Navig ation P ane. Step 2 Default Setting s displays a [...]

5-45 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Creating and E diting Static Meetings • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Creating and Ed iting Static Meetin gs Static meet ings ar e meeti ngs that ar e p[...]

5-46 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Creating an d Editing Static Meetings Figur e 5-2 Static Meetings T o create or edit a stati c meeting: Step 1 Click Static Me etings under the Meetings Management fol der in the Na vigation Pane. Step 2 The Static Meetin gs setting s[...]

5-47 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Creating and E diting Static Meetings • T o d efine a ne w st atic m eeting, click New . Step 3 When you cli ck Edit or New , CTMS Administr ation so ftware takes yo u to the Stati c Meet ing Settings table. Figure 5-3 shows the Ne [...]

5-48 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Creating an d Editing Static Meetings Switching Polic y Defin es how CTMS calls are displayed duri ng a meeting. CTMS displa ys act i ve s peake rs on screen . There ar e two acti ve speak er display o ptions: • Segm e nt : (Speaker[...]

5-49 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Ad Hoc Meeti ngs • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Ad Hoc Meetings Ad Hoc meetings ar e impromptu meeting s. Unlik e static meeting s (which, after th ey [...]

5-50 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Ad Hoc Me etin gs Figur e 5-4 A d Hoc Meetings T o create o r edit an ad hoc mee ting: Step 1 Click A d Hoc Meeting s under th e Mee tings Management fol der in the Nav igatio n Pane to open the Ad Hoc Me eti ng windo w . Step 2 CTMS [...]

5-51 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Ad Hoc Meeti ngs • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Creating and Editin g Meeting Templates The Meeting T emplate setting scre en initially displ ays a tab[...]

5-52 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Ad Hoc Me etin gs Figur e 5-5 Meeting T empla te s T o create or edit a meeting templa te: Step 1 Click A d Hoc Meeting s under th e Mee tings Management fol der in the Nav igatio n Pane to open the Ad Hoc Me eti ngs window . Step 2 C[...]

5-53 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Ad Hoc Meeti ngs • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset. T able 5-6 Meeting T empla tes Se tt ings Field Description Description Name i dentify ing this particu [...]

5-54 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings View in g Sch edu led Mee tin gs Viewing Scheduled Meetin gs Scheduled Mee tings lists all of the meetings sched uled using CTS-Man. Figure 5-6 sh ows the Schedu led Meet ings sc reen. Figur e 5-6 Sch eduled M eetings T o v iew infor [...]

5-55 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Viewing and Editing Active Meetings • Click the radio b utton to the left of a table entry to select a specif ic scheduled meeting. • Click Detail s to display additional i nformatio n about t he selecte d schedu led mee ting. •[...]

5-56 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Viewing and Editin g Active Meetings • Click Refresh to refre sh the Act iv e Meetings t able displ ayed. Step 3 T o use the filt er at the top of the tab le to fin d a particular me eting, enter either the Meeti ng ID number or the[...]

5-57 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managing M eetings Viewing and Editing Active Meetings Switching Polic y Defin es how CTMS calls are displayed duri ng a meeting. CTMS displa ys act i ve s peake rs on screen . There ar e two acti ve speak er display o ptions: • Segm e nt : (Speak er)[...]

5-58 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 5 Managin g Meetings Viewing and Editin g Active Meetings • T o r egister new or m odified se ttings, click Sav e . • T o exit and return to the Acti ve Meetings list, click Clos e . VIP Sou rce Defines how the VIP i s displaye d to all end points. O [...]

CH A P T E R 6-59 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 6 Troubleshooting the CTMS System Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Overview , page 6-59 • V iewing CTMS Alarm s and System Erro r Message s, page 6-60 • Conf igurin g th e Se verity Le vel o f [...]

6-60 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubles hoot ing the C TMS Syst em Viewing CTMS A larms and Sy stem Error Me ssag es Figur e 6-1 T roublesho oting Windo w Viewing CTMS Alarms and System E rror Messages Y ou ca n view CTMS alarms , systems error and system warning messages in one of t[...]

6-61 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubleshoot ing the CTM S System Viewin g CTMS Alarms an d System Error Messages Figur e 6-2 Syst em Er rors S cre en T able 6-1 S ystem Er r or T able Fie ld Descr iptions Field Description T ime (GM T -8) Displ ays the time at which this error o ccur[...]

6-62 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubles hoot ing the C TMS Syst em Configuring t he Sever ity Level of System Erro r Mess ages • T o d isplay a defined numbe r of table rows, click the down arr ow next to Rows Pe r P age . Click to highlig ht and select predet ermin ed amo unts. ?[...]

6-63 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubleshoot ing the CTM S System Filtering the Log File Table Listings • CRIT • ERR OR • WA R N • INFO • DEBU G • DEBU G2 • DEBU G3 Click the do wn arro w to display the drop-do wn list of def ined le v els of sev erity , and then click t[...]

6-64 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubles hoot ing the C TMS Syst em Downlo ading Log F iles Downloading Log File s T o downlo ad log files fr om the Log File table: Step 1 Click Log F iles under t he T roubleshooting fold er in the N avigation Pane to ope n th e Log File s window . St[...]

6-65 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubleshoot ing the CTM S System Troubleshooting Specific Issues T able 6-3 Specific Pr oblems and P ossible Solutions Problem Possible Solutions Unable to connect to stat ic meetings or to initiate ad hoc meetings 1. V erify networ k con nectivity . 2[...]

6-66 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 6 Troubles hoot ing the C TMS Syst em Troubles hooting Spe cific Issu es[...]

CH A P T E R 7-67 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 7 Monitoring CTMS System Processes Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Overview , page 7-67 • Monitorin g Syst em Sta tus, pa ge 7-68 • Moni tori ng and R estar ting System Proce sse s, pa ge 7-69[...]

7-68 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTMS S ystem Proc esses Monitoring Sy stem Status Monitoring System Status T o v ie w the status of CTM S system pr ocesses: Step 1 Click System Status under the M onitoring folder in the N avigation Pane to ope n the System Status windo w . [...]

7-69 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTM S System Processes Monitori ng and Rest artin g System Pr ocesses Monitoring and Re starting System Processes Process Status lists all p rocesses currently running ; the information on this page automati cally refreshe s e v ery 10 secon [...]

7-70 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTMS S ystem Proc esses Viewing Call Statistics Viewing Call Statistics Use Call Stati stics to vie w detailed R TP information a bout all c all seg ments for act iv e CTMS m eetings. T o view call statistic s: Step 1 Click Call Status under [...]

7-71 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTM S System Processes View ing Ca ll Sta tistics Step 4 T o d isplay a defined numbe r of t able rows, click the down arr ow next to “Rows pe r page. ” Clic k to highlight an d select predete rmined amou nts. If there are multiple pages,[...]

7-72 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTMS S ystem Proc esses Room Test ing • Jitter Standa rd Deviation (Period ) • Jitter Sta ndard De viation (Call) • Jitter Sp ike ( Period) • Jitter Sp ike ( Call) • Jitter Spik e Rate % (Period) • Jitter Spik e Rate % (Call) • [...]

7-73 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTM S System Processes Room Test ing Figur e 7 -5 Room T esting Scr een Step 2 The initia l Room T esting screen displays a table providi ng the follo wing information, li sting all curr ently acti v e meet ings b y ID numb ers: Step 3 T o us[...]

7-74 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 7 Monitoring CTMS S ystem Proc esses Room Test ing b. Click “F orce Switch” to for ce site switching betwe en all of the rooms in the selecte d meeting. c. Click “Close” to retur n to the Ro om T esting acti ve meeting listing screen.[...]

CH A P T E R 8-75 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 8 Interoperability with Legacy Video Conferencing Devices Initial Releas e: May 5, 2008, OL-12586- 02 Last Revised: August 4, 2008 Contents • Overview , page 8-75 – Ho w Cisco T elePresence Interoperabi lity W orks, p age 8-75 – Benefits, page [...]

8-76 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Overvi ew mixes the G.711 c hannel s for all CTS end points into a single G.711 a udio and swi tches CIF and G .711 to CUVC. As the do minant audio s egment c hanges th roughou t the meeti ng, CTM[...]

8-77 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 Interopera bility with Legacy Video Confe rencing De vices Over view Figur e 8-2 Cisco T elePr esence Inter operability: F r om CUV C t o CTS/CTMS Benefits Cisco T elePresence Interoperab ility maintains t he immersi v e ex perience for Cisco T elePrese[...]

8-78 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Prerequisi tes • CUVC particip ants will not exper ience the sp atial audio generat ed by CTS. CUVC pa rticipant s hear all Cisco T elePresence participa nts mix ed together in G. 711. • CUVC [...]

8-79 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 Interopera bility with Legacy Video Confe rencing De vices Configuring Cisco TelePresence Interoperability Configuring Cisco Tele Presence Interoperability T o configu re Cisco T elePresence Interop erability , you must complete t he follo wing con fig [...]

8-80 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Configuring Ci sco TelePre sence Interopera bility Creating a SIP Trunk T o create a SIP trunk for CTMS calls to the CUVC: Step 1 Click Device . Click T runk . Step 2 Click the Add New button a t [...]

8-81 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 Interopera bility with Legacy Video Confe rencing De vices Configuring Cisco TelePresence Interoperability Step 3 Enter th e settings a s indica ted in Ta b l e 8 - 3 to c onfigure the SIP trunk. L eave default settings for fields not in cluded in Ta b [...]

8-82 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Configuring Ci sco TelePre sence Interopera bility • Enable SIP signaling on the CUVC. A SIP proxy is not required for inter operability . – From the Prot ocols tab, click SIP . Click the Enab[...]

8-83 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 Interopera bility with Legacy Video Confe rencing De vices Configuring Cisco TelePresence Interoperability Figur e 8-4 H.323 Configurati on Scr een – If you ar e using an H.323 G atekee per , define th e Gatek eepe r IP addres s and the Ga tek eeper P[...]

8-84 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Configuring Ci sco TelePre sence Interopera bility Figur e 8-5 A utomatic Se rvice Definition Scr een Click the Advanced Management and Securit y b utton und er A uto ma tic Se rv ice s to open th[...]

8-85 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 Interopera bility with Legacy Video Confe rencing De vices Configuring Cisco TelePresence Interoperability • Suppress reflect ed video f or the initial cal ler . When a calle r joins the CUVC as the f irst pa rticipant of a Ci sco T el eprese nce co n[...]

8-86 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Configuring Ci sco TelePre sence Interopera bility • T o de lete o ne of the d efined stat ic meet ings, c lick the ra dio button to the l eft of th e ta ble en try , and then click Del ete . ?[...]

8-87 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 Interopera bility with Legacy Video Confe rencing De vices Configuring Cisco TelePresence Interoperability Maximu m Roo ms Defines the maximu m numb er of Cisco T eleP resence room s allowed to dial into in a stat ic multi-point m eeting. The r ange for[...]

8-88 Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide OL-12586-02 Chapter 8 In teroperability with Legacy Video Conferencing Devices Troubles hooting Cisco TelePre sence Int eropera bility • T o r egister new or m odified se ttings, click Apply . • T o restore the original setting s, click Reset . Troubleshooting Cisco Tel [...]

A- 1 Cisco TelePre sence System Release 1.4 Adm inistrator’ s Guide OL-12586-02 APPENDIX A Command Line Interface (CLI) Comma nds Initial Release: August 4, 200 8, OL-12586-02 Tables of Con tents • “Intro ducti on” sectio n on page A-1 • “Star ting a C LI Se ssion ” section on page A -1 • “CLI Comm and B asics” se ction on pa ge[...]

A- 2 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s Ending a CLI Session Step 1 From a remote system, use SSH to con nect securely to CTMS. In the SSH client, enter the foll ow ing inform ati on: ssh ad minn ame@ IP Ad dress • adminn ame i s the Ad min ID • IP Add[...]

A-3 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds CTMS CLI Comm ands • set holdres ume, page A-14 • set latee ndmins, page A-15 • set logging, page A-16 • set network dns, pa ge A-17 • set network ip eth0 , page A-1 8 • set password admin, pa ge A-19 • [...]

A- 4 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s CTMS CLI Commands • show workingdir , page A-59 • utils remote_a ccount, page A-60 • utils remo te_accou nt crea te, page A-61 • utils remote _account sta tus, page A-62 • utils system restart, page A-63 ?[...]

A-5 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds confmgmt confmgmt confmgmt {listconf | listconfdetail} Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this c ommand to obtain an acti ve CTMS confere nce identif ication numbe r or t[...]

A- 6 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s media GetDSCP media GetDSCP media GetDSCP Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to obtain DSCP v alues b eing inserted into media pa ckets. Exam ples adm[...]

A-7 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set bad_ ep_det ect set bad_ep_d etect set bad_ep_ detect { ena ble | disable } Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this c omma nd to eit her ena ble or d isable t he bad [...]

A- 8 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set com mandcou nt set commandcou nt set commandcount { enable | disable } Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this comm and to either enabl e or d isable the co mmand c[...]

A-9 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set con ferencet erminat ion set conferen cetermination set c onferen cet ermi nati on { tru e | fa lse } Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s comma nd to eithe r ena[...]

A-10 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set cuvcd ialrepea tinter val set cuvcdialrepea tinterval set cuvc dialrepeatinte rval numb er Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to conf igure t he time ([...]

A-11 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set cuvcdialrepeattime set cuvcdialrepea ttime set cuvc dialrepeatti me number Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s command t o configure th e numbe r of times CTMS [...]

A-12 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set dam ping set damping set damping {s | l | b | o} {fast | m edium | slow} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to se t damping v alues for switc hing. Exa[...]

A-13 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set feedbackwaitbasetime set feedback waitbaset ime set feedbackwaitbasetime valu e Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to set R TP feedback base w ait time [...]

A-14 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set holdr esum e set holdresume set holdr esume {true | fa lse} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s command t o enabl e or disab le server sid e hold/r esume fea t[...]

A-15 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set lateendmins set lateendmins set late nedmins valu e Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to def ine t he number of minu tes afte r which a confere nce wil[...]

A-16 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set loggi ng set logging set loggi ng { enable | disable } Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s comma nd to eithe r enab le or disa ble logg ing. Exam ples admin: s[...]

A-17 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set network dns set network dns set network dns {primary addr ess | secondary ad dress } Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this com mand to de fine ne w IP addresse s f[...]

A-18 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set netw ork ip eth0 set network ip eth0 set networ k ip eth0 ad dr ess Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use th is co mmand t o define a new IP addres s and su bnet mask [...]

A-19 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds set password admin set password admin set password admin Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to se t a ne w adm inistrator passw ord. Note P assword s m[...]

A-20 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s set ti mezo ne set timezone set timezone timezone Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to set a n ew timezone v alue. T his sets system time on CTMS serv er [...]

A-21 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show acco unt show accou nt show account Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to d isplay a list of a ll administr ati v e accounts e xcept for the maste[...]

A-22 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show act ive confe rence show active c onference sh ow a c tive co n fe ren c e Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to display a list of acti v e conf [...]

A-23 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show bad ep show badep show badep Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to display whet her bad en dpoin t detecti on is enabled or disable d. Exam ples a[...]

A-24 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show conf erence terminat ion show conferen cetermination sho w confer encet erminati on Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this comm and to d isplay a list o f co[...]

A-25 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show cu vcdi alre pea tint erva l show cuvcdi alrepeat interval show cuvcdialr epeatinter val Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to v ie w the CUVC red[...]

A-26 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show cuv cdialrep eattim e show cuvcdi alrepeat time show cuvcdialr epeattime Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s comma nd to view configured CU VC red ial re[...]

A-27 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show damp ing show damping show damping {s | l | b | o} Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use t his com mand to displa y damping speeds for de fined damping mode s. Exam pl[...]

A-28 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show d etails show details show details {conf ere nce | participant} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this c ommand to list conferen ce detail s either b y c onferen [...]

A-29 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show dscp packet show dscp pa cket show dscp packet Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to display co nfig ured DSCP v alues being inser ted in media pa[...]

A-30 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show fee dbackw aittim e show feedba ckwaittime set feedbackwaittime conf id nu mber Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to return feedb ack wait time in fo[...]

A-31 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show feedback waitba setime show feedba ckwaitbasetime show feedbac kwaitbasetime Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to d isplay R TP feedback base wai[...]

A-32 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show fi rewall l ist show firewall list show f irewall list [de tail | page | f ile name ] Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to d isplay a list of c urren[...]

A-33 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show firewall list DROP udp -- anywhere anywhere udp dpt:sunrpc DROP tcp -- anywhere anywhere tcp dpt:uucp-path DROP udp -- anywhere anywhere udp dpt:uucp-path DROP tcp -- anywhere anywhere tcp dpt:imap DROP udp -- a[...]

A-34 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show fi rewall l ist ACCEPT udp -- anywhere anywhere udp dpt:1502 DROP udp -- anywhere anywhere udp dpt:1502 ACCEPT tcp -- anywhere anywhere tcp dpt:1503 DROP tcp -- anywhere anywhere tcp dpt:1503 ACCEPT udp -- anywh[...]

A-35 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show ha rdware show hardware show hard ware Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to retrie ve basic hardware in formation. Exam ples admin: show hardware[...]

A-36 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show holdresume show holdresume show holdr esume Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use t his com mand t o retr iev e curre nt ser ver side hold/resu me se ttings f or[...]

A-37 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show lateendmins show lateen dmins show l ateendmins Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to sho w the def ined numb er of minutes after whi ch a confere[...]

A-38 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show log ins show logins show logins [ number ] Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to display platf orm administrato r logins. Exam ples admin: show logins[...]

A-39 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds sho w myself show myself show myself Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to sh o w informati on about the curren t account . Exam ples admin: show mysel[...]

A-40 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show net work al l show network all show network all Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to d isplay all show network command infor mation. Exam ples a[...]

A-41 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show network all unix 3 [ ] STREAM CONNECTED 8803056 unix 2 [ ] DGRAM 28107 unix 2 [ ] DGRAM 28101 unix 2 [ ] DGRAM 28084 unix 2 [ ] DGRAM 14227 unix 2 [ ] DGRAM 11947 unix 2 [ ] DGRAM 10619 unix 2 [ ] DGRAM 10548 un[...]

A-42 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show net work eth0 show network eth0 show netw ork eth0 Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use t his com mand to di splay b asic Et hernet 0 plat form network i nform [...]

A-43 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show network failover show network failover show netw ork failov er Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to di splay NIC T e aming ne twork fault tol era[...]

A-44 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show net work ip_c onntra ck show network ip_conntrack sho w c onf ig all [p age] Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to retrie ve the curr ent util iz[...]

A-45 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds sho w ne two rk m ax_ ip_co nnt rack show network max_ip_c onntrack show netw ork max_ip_conntrack Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to r etrie ve the[...]

A-46 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show net work ro ute show ne twork r oute show netw ork r oute Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this com mand to displ ay basic networ k route infor mation. Exam[...]

A-47 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show network s tatus show network status show netw ork status [sear ch na me ] Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to r etrie v e basic network route i nform[...]

A-48 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show pack ages show packa ges show packages {active name | active *} | {inactive name | inac tiv e *} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s command t o retri ev e th[...]

A-49 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show rtpsle ep show rtpsleep show rtpsleep Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to g et curre nt R T P thread sleep ti me. Exam ples admin: show rtpsleep[...]

A-50 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show st atistics show statistics show s tatis tics {all | con ferenc e confid } Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this comm and to d isplay statist ics for all conf er[...]

A-51 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds sh ow stati stics 1 A 0 a784112 0:0:1 4 7 0 0 0 0:0 147266 0:0 0 0 1:1 0 0 21 24 2.22 1 A 0 0 0:0:0 0 0 0 0 0 0:0 0 0:0 0 0 0:0 0 0 0 0 0.00 1 A 0 0 0:0:0 0 0 0 0 0 0:0 0 0:0 0 0 0:0 0 0 0 0 0.00 1 A 0 0 0:0:0 0 0 0 [...]

A-52 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show st atistics 50 V a784011 16ca4011 1:0:1 2 3 32 34 0 0 0 0 2027 0:0 1383047 0:0 2 5 0 0 0 0 2:1 0 5 23 33 0.57 50 V 0 0 0:0:0 0 0 0 0 0 0 0 0 0 0:0 0 0:0 0 0 0 0 0 0 0:0 0 0 0 0 0.00 EndPoint[1]:ipaddr:172.20.233[...]

A-53 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show st atus show status show status Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to retrie ve basic platform status in formation. Exam ples admin: show status H[...]

A-54 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show st atus Buffers: 68972K Total Free Used Disk/active 4032124K 2117232K 1710064K (45%) Disk/inactive 4032092K 1857492K 1969776K (52%) Disk/logging 70438620K 63214064K 3646484K (6%) Relat ed Co mmands Comm and Desc[...]

A-55 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds sh ow thr eshold show thres hold show thr eshold Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use thi s command t o get curr ent ma ximum burst pa cket threshol d. Exam ples admi[...]

A-56 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show ti mezone show timezone show timezone {config | list} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this comm and to displ ay the cu rrent time zone settings or to displa y a[...]

A-57 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds sho w ti mezo ne 17 - (GMT-03:30) Newfoundland 18 - (GMT-03:00) Brasilia 19 - (GMT-03:00) Greenland 20 - (GMT-03:00) Buenos Aires, Georgetown 21 - (GMT-02:00) Mid-Atlantic 22 - (GMT-01:00) Azores Press <enter> [...]

A-58 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s show ver sion show version sh ow ve rs io n { act ive | i na c tiv e} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this com mand to di splay infor mation abo ut the version num b[...]

A-59 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds show work ingdir show workingdir show work ing dir Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to d isplay th e current w orking d irectorie s for acti velog, i[...]

A-60 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s utils remote _accou nt utils re mote_account utils remote_acc ount {enable | disable} Syntax Desc ripti on Command Mode s Admin Comma nd H ist ory Usage Guid elines Use th is comman d to ena ble alrea dy-cr eated re [...]

A-61 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds utils re mote_a ccount create utils re mote_account create utils remo te_acco un t creat e name Syntax Descrip tion Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to c reate r emote acco u[...]

A-62 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s utils remote _accou nt status utils re mote_account status utils remote_acc ount status Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use t his com mand to re triev e stat us inf[...]

A-63 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds utils system restart utils system restart utils system restart Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to reboot th e CTMS. Exam ples admin: utils system re[...]

A-64 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s utils syst em sh utd own utils system shutdown utils system shutdown Syntax Desc ripti on None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this command to po wer off CTMS. Exam ples admin: utils sys[...]

A-65 Cisco TelePre sence System Release 1.4 Adm inistrat or’s Guide OL-12586-02 Append ix A Command Line Interface (CL I) Comma nds utils system switch- version utils system switch-versi on utils system switch- version Syntax Descrip tion None Command Mode s Admin Comma nd H ist ory Usage Guid elines Use this com mand to switc h to another soft w[...]

A-66 Cisco TelePr esence System Rele ase 1.4 Administra tor’s Guide OL-12586-02 Appendix A Comma nd Line Int erface (CLI) Command s utils sys tem sw itch-ve rsion[...]