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Table of contents for the manual
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A Division of Cisco Sy stems, Inc . ® WIRED Model No. P AP2 with 2 Ports for V oice-over -IP Phone Adapter Installation and T roubleshooting Guide[...]
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Phone Adapter with 2 Ports for Voice-over-IP Copyright and T rademarks Specificat ions are subject t o change without notice. Linksys is a registered trademar k or trademark o f Cisco Systems, Inc . and/or its affiliates in the U.S. and certain other countries. Copyright © 2004 Cisco Systems, Inc. All rights reserved. Other brands and product name[...]
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Phone Adapter with 2 Ports for Voice-over-IP[...]
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Phone Adapter with 2 Ports for Voice-over-IP Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 1 Chapter 2: Getting to Know the Phone Adapter 3 Back Panel Ports 3 The Front Panel 4 Chapter 3: Connecting the Phone Adapter 5 Overview 5 Instructions for Connecting the Phone Adapter 5 Placement Options 7 Chapter 4: Using the[...]
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Phone Adapter with 2 Ports for Voice-over-IP List of Figures Figure 2-1: Back Panel 3 Figure 2-2: Front Panel 4 Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5 Figure 3-2: Connect the Telephone Cable 6 Figure 3-3: Connect the Ethernet Network Cable 6 Figure 3-4: Connect the Power 6 Figure 3-5: Attaching the Phone Adapter’s B[...]
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Phone Adapter with 2 Ports for Voice-over-IP 1 Chapter 1: Introduction Welcome Chapter 1: Introduction W elcome Thank you for choosing the Lin ksys Phone Adapter with 2 Ports for Voice-over -IP . This Pho ne Adapter will allow you to make phone or fax calls using the your broadband connect ion. How does the Phone Ada pter do this? The Phone Adapter[...]
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Phone Adapter with 2 Ports for Voice-over-IP 2 Chapter 1: Introduction What’s in this Guide? • Chapter 2: Getting to Know the Phone Adapter This chapter describes the physical features of the Phone Ada pter . • Chapter 3: Connecting the Phone Adapter This chapter explains how to connect the Phone Ad apter to your network a nd phones (or fax m[...]
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Phone Adapter with 2 Ports for Voice-over-IP 3 Chapter 2: Getting to Know the Phone Adapter Back Panel Ports Chapter 2: Getting to Know the Phone Adapter Back P anel P orts The Phone Adapter’s ports are located on the back panel. PHONE 1 Port For your primary Vonage Internet phone line , the PHONE 1 port allows you to connect your telephone to th[...]
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Phone Adapter with 2 Ports for Voice-over-IP 4 Chapter 2: Getting to Know the Phone Adapter The Front Panel The Front P anel The Phone Adapte r’ s LEDs are loca ted on the front panel. PHONE 1 LED Blue . The PHONE 1 LED is solidly lit when a telephone or fax machine has a registered connection to Vonage through the PHONE 1 port . (The connection [...]
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Phone Adapter with 2 Ports for Voice-over-IP 5 Chapter 3: Connecting the Phone Adapter Overview Chapter 3: Connecting the Phone Adapter Overview This chapter gives instructions on how to connect th e Phone Adapter to your network and telephones or fax machines. Shown below is a connectio n diagram displaying a typical setup . This chapter also desc[...]
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Phone Adapter with 2 Ports for Voice-over-IP 6 Chapter 3: Connecting the Phone Adapter Instructions for Connecting the Phone Adapter 1. Using a telephone cable , connect your telepho ne to the PHONE 1 port of the Phone Adapter . 2. If you have a second Vonage line on your account, then connect another telephone or a fax machine to the PHONE 2 port [...]
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Phone Adapter with 2 Ports for Voice-over-IP 7 Chapter 3: Connecting the Phone Adapter Placement Options Placement Options There are three ways to place the Phone Adapter . The firs t way is to place the Phone Adapte r horizontally on a surface . The second way is t o stand the Phone Adap ter vertically on a surface . The third wa y is to mount the[...]
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Phone Adapter with 2 Ports for Voice-over-IP 8 Chapter 3: Connecting the Phone Adapter Placement Options Wall-Mount Option The Phone Adapter has two wall-mount slots on its back panel. The distance between the two slots is 58 mm (2.28 inches). 1. Determine where you want to mount the Phone Adapter . 2. Drill two holes into the wall. Make sure the h[...]
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Phone Adapter with 2 Ports for Voice-over-IP 9 Chapter 4: Using the Phone Adapter ’s Interactive Voice Response Menu Overview Chapter 4: Using the Phone Adapter’ s Interactive V oice Response Menu Overview Chapter 4 explains how you can use the Interactive V o ice Response Menu to configur e the Phone Adapter’ s network settings. Y ou may nee[...]
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Phone Adapter with 2 Ports for Voice-over-IP 10 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Using the Interactive Voice Response Menu After entering a value , such as an IP address, press the # (pound) key to indicate you have finished your selection. T o save the new setting , press 1 . T o review the new setting , pres [...]
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Phone Adapter with 2 Ports for Voice-over-IP 11 Chapter 4: Using the Phone Adapter ’s Interactive Voice Response Menu Using the Interactive Voice Response Menu Check DHCP 100 Use this command to find out if DHCP has been enabled or disabled. If enabled, the Ph one Adapter will be automatically assigned an IP address by your network router or gate[...]
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Phone Adapter with 2 Ports for Voice-over-IP 12 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Using the Interactive Voice Response Menu Set Static IP Address 111 Enter the IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. T o set a stat ic IP address, the DHCP feature must[...]
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Phone Adapter with 2 Ports for Voice-over-IP 13 Chapter 4: Using the Phone Adapter ’s Interactive Voice Response Menu Using the Interactive Voice Response Menu Set Static Gateway IP Address 131 Enter the IP address using numbers on the telephone keypad. Use the * (star) key when entering a decimal point. T o set a static gateway IP address, the D[...]
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Phone Adapter with 2 Ports for Voice-over-IP 14 Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu Configuring the Settings for You r Internet Phone Service Configuring the Settings for Y o ur Internet Phone Service If you want to change the settings for your Internet phone ser vice, visit www .vonage .co m and make configuratio[...]
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Phone Adapter with 2 Ports for Voice-over-IP 15 Appendix A: Troubleshooting Common Problems and Solutions Appendix A: T roubleshooting This appendix provides solutions to pr oblems that may occur during the instal lation and operation of the Phone Adapter . Read the de scription below to solve your proble ms. If you can't find an answer here ,[...]
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Phone Adapter with 2 Ports for Voice-over-IP 16 Appendix A: Troubleshooting Common Problems and Solutions 7. Reboot one of your networked computers, and check to see if you have an active Internet connection . 8. Pick up the telephone . Yo u should now have a dial tone . • Set up port forwarding on your router . Y ou must sp ecify that four port [...]
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Phone Adapter with 2 Ports for Voice-over-IP 17 Appendix A: Troubleshooting Common Problems and Solutions 8. Repeat steps 5-7 until you have entered al l four port ranges for the Phone Adapter . 9. Check the Enable option for the port services you want to use . 10. When you have completed th e configuration, click the Save Settings button. 2. When [...]
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Phone Adapter with 2 Ports for Voice-over-IP 18 Appendix A: Troubleshooting Common Problems and Solutions 4. Wait two minutes, and then power on your cabl e or DSL modem by plugging its power adapter into an electrical outlet. 5. Wait two minutes, and then power on the router by plugging its power adapter into an electrical outlet. 6. Wait five min[...]
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Phone Adapter with 2 Ports for Voice-over-IP 19 Appendix A: Troubleshooting Common Problems and Solutions 5. For each port range you must specify , enter a different name in the Application field. Then enter the number or range of external port(s) used by the Phone Adapter . 6. Select the protocol you will be using, UDP . 7. Enter the IP address of[...]
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Phone Adapter with 2 Ports for Voice-over-IP 20 Appendix A: Troubleshooting Common Problems and Solutions 3. When I’m on a telephone call, wor ds are dropped intermittently . Go through this checklist until your problem is solved: • Are you using a wireless router and cordless phone? If so, the router and cordless phone may be using the same fr[...]
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Phone Adapter with 2 Ports for Voice-over-IP 21 Appendix A: Troubleshooting Common Problems and Solutions 6. Wait five minutes, and then power on the Phon e Adapter b y plugging its power adapter into an electrical outlet. 7. Reboot one of your networked computers, and check to see if you have an active Internet connection . • Set up port forward[...]
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Phone Adapter with 2 Ports for Voice-over-IP 22 Appendix A: Troubleshooting Common Problems and Solutions 8. Repeat steps 5-7 until you have entered al l four port ranges for the Phone Adapter . 9. Check the Enable option for the port services you want to use . 10. When you have completed th e configuration, click the Save Settings button. 5. The P[...]
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Phone Adapter with 2 Ports for Voice-over-IP 23 Appendix A: Troubleshooting Frequently Asked Questions 6. The ETHERNET LED does not light up. Go through this checklist until your problem is solved: • Check the cable connecting the Phone Adapter to your router . • Make sure your network has an active Internet co nnectio n. If it does not, follow[...]
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Phone Adapter with 2 Ports for Voice-over-IP 24 Appendix A: Troubleshooting Frequently Asked Questions Can I make calls while I’m br owsing the Internet? Y es. Y ou can make Internet phone or fax calls while browsing the Inter net. However , your web browsing may affect the quality of your telephone call, depending on the amount of upstream data [...]
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Phone Adapter with 2 Ports for Voice-over-IP 25 Appendix B: Windows Help Appendix B: Windows Help Almost all Linksys products require Mic rosoft Windows. Windows is the most used operat ing system in the world and comes with many features that help make netw orking easier . These features can be accessed through Windows Help and are desc ribed in t[...]
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Phone Adapter with 2 Ports for Voice-over-IP 26 Appendix B: Windo ws Help[...]
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Phone Adapter with 2 Ports for Voice-over-IP 27 Appendix C: Glossary Appendix C: Glossar y Adapter - A device that adds networ k functionality to your PC. Backbone - The part of a network that connect s most of the systems and networks together , and handles the most data. Bandwidth - The transmission capacity of a given device or network. Bit - A [...]
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Phone Adapter with 2 Ports for Voice-over-IP 28 Appendix C: Glossary Database - A collection of data that is or ganized so that its contents can easily be accessed, managed, and updated. DDNS ( D ynamic D omain N ame S ystem) - Allows the hosting of a website, FTP s e rver , or e-mail server with a fixed domai n name (e .g., www .xyz.com) a nd a dy[...]
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Phone Adapter with 2 Ports for Voice-over-IP 29 Appendix C: Glossary Firmware - The programming code tha t runs a networking device. Fragmentation -Breaking a packet into sma ller units when transm itting over a network medium that cannot support the original size of the pac ket. FTP ( F ile T ransfer P rotocol) - A prot ocol used to transfer file [...]
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Phone Adapter with 2 Ports for Voice-over-IP 30 Appendix C: Glossary Mbps ( M ega B its P er S econd) - One million bits pe r second; a unit of measurement for data transmission. mIRC - An Internet Relay Chat program that runs under Windows. Multicasting - Sending data to a group of d estinations at once . NA T ( N etwork A ddress T ranslation) - N[...]
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Phone Adapter with 2 Ports for Voice-over-IP 31 Appendix C: Glossary Server - Any computer whose function in a network is to provide us er access to files, printi ng, communications, and other services. SMTP ( S imple M ail T ransfer P rotoco l) - The standard e-mail protocol on the Internet. SNMP ( S imple N etwork M anage ment P rotocol) - A wide[...]
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Phone Adapter with 2 Ports for Voice-over-IP 32 Appendix C: Glossary T opology - The physical layout of a network. TX Rate - T ransmissi on Rate . UDP ( U ser D atagram P rotocol) - A network protocol fo r transmitting data that does no t require acknowledgement from the recipient of the data that is sent. Upgrade - T o replace existing softw are o[...]
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Phone Adapter with 2 Ports for Voice-over-IP 33 Appendix D: Specifications Appendix D: Specifications Model P AP2 Standards SIP v2 Session Initiation Protocol (RFC 3261, 3262, 3263, 3264) Voice Codecs G.729 A+B , G.711 a-law , G.711µ-law , G.7 26 Ports Power , Etherne t, Phone 1, Phon e 2 Cabling T ype CA T 5 (RJ45) for Ethernet Port and RJ11 for [...]
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Phone Adapter with 2 Ports for Voice-over-IP 34 Appendix D: Specifications Dimensions 3.98" x 3.98" x 0.59" (W x H x D) (101 mm x 101 mm x 15 mm) Unit Weight 4.59 oz. (0.13 kg) Power 5 V DC, 2.0 A Certifications FCC, cUL, CE Operating T emp. 41º~113ºF (5º~45ºC) Storage T emp. -13º~185ºF (-25º~85ºC) Operating Humidity 10~90% N[...]
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Phone Adapter with 2 Ports for Voice-over-IP 35 Appendix E: Warranty Information Appendix E: W arranty Information LIMITED WARRANTY Vonage w arrants to Y ou that, for a period of one year (the “W arr anty Period”), your Linksys Pro duct will be substantially free of defects in materials and workmanship under normal use . Y our exclusive remedy [...]
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Phone Adapter with 2 Ports for Voice-over-IP 36 Appendix E: Warranty Information remedy provided under this Agr eement fails of its essential purpo se . Some jurisdictions do not allow the e xclusion or limitati on of incidental or consequential damages, so the above limitation or exclusion may not apply to Y ou. Please contact Vonage regarding the[...]
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Phone Adapter with 2 Ports for Voice-over-IP 37 Appendix F: Regulatory Infor mation Appendix F: Regulator y Information FCC ST A TEMENT This product has been tested a nd complies with the specificatio ns for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against har mful in[...]
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Phone Adapter with 2 Ports for Voice-over-IP 38 Appendix F: Regulatory Information[...]
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Phone Adapter with 2 Ports for Voice-over-IP 39 Appendix G: Contact Information Vonage Appendix G: Contact Information Von a g e Need to contact Vonage? If you wish to speak with Vonage Customer Care , you can call Vonage at: 24-hour: 1-VONAGE-HELP (866-243-4357) (toll-free from US) If you are located in Canada, then call Vonage at: 24-hour: 877-27[...]
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www .linksys.com[...]