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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems PI21AG, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems PI21AG one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems PI21AG. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems PI21AG should contain:
- informations concerning technical data of Cisco Systems PI21AG
- name of the manufacturer and a year of construction of the Cisco Systems PI21AG item
- rules of operation, control and maintenance of the Cisco Systems PI21AG item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems PI21AG alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems PI21AG, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems PI21AG.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems PI21AG item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Corporate Headquarters: Copyright © 20 05 Cisco Systems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 Contents This document contains the following sections: • Introduction, page 2 • System Req[...]
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2 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Introduction Introduction This document describes system requirements, important notes, new and changed information, installation and upgrade procedures, and cav eats for CB21A G and PI21A G client adapter Install Wizard release 2.5 and t[...]
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3 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Important Notes – The wired equiv alent priv acy (WEP) ke ys of the access points with which your client adapter will communicate, if your wireless network uses static WEP for security – The username and password for your network acco[...]
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4 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Important Notes EAP-FAST Fails When Access Point Configured as Local RADIUS Server The client adapter fails to authenticate using EAP-F AST when the access point is running Cisco IOS Release 12.3(2)J A2 and is conf igured as a local RADIU[...]
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5 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 New and Changed Information ASTU Exit Option The Exit option on the Aironet System T ray Utility (ASTU) pop-up menu closes both ASTU and ADU. Windows Wireless Network Connection Icon Shows Unavailable Connection (Windows XP Only) If your [...]
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6 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 New and Changed Information Note This check box is av ailable for LEAP and EAP-F AST only if you selected the Automatically Prompt for User Name and Passw ord or Manually Prompt for User Name and Passw ord option. It is av ailable for PEA[...]
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7 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 New and Changed Information • Status bar indicators—Four indicators on the site surv ey utility’ s status bar indicate when certain features are enabled: – PRX—The proximity beeper is enabled. – ALR—Threshold alerts are enab[...]
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8 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Other Changes These additional changes are av ailable in Install W izard 2.5 and its software components: • Certif icate-based PEAP (EAP-MSCHAP V2) authentication is now a vailable for the[...]
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9 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Step 3 Click Option #2: Aironet W ireless Software Display T ables . Note If you prefer to use an automated tool, you can download softw are from the Software Selector tool instead of the di[...]
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10 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 2 Cisco Aironet Installation Pr ogram Windo w Step 12 Click Next . The Setup T ype window appears (see Figure 3 ).[...]
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11 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 3 Setup T ype Window Step 13 Choose one of the following options and click Next : Note T o ensure compatibility among software components, Cisco recommends that you install the clie[...]
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12 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Step 14 When the Install Cisco Aironet Site Surve y Utility windo w appears (see Figure 4 ), check the Install Cisco Aironet Site Sur vey Utility check box if you want to install a utility [...]
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13 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 5 Choose Destination Location Window Step 16 Perform one of the following: • If you chose the f irst option in Step 13 , click Next to install the client utility f iles in the C:[...]
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14 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 6 Select Progr am Folder Window Step 18 Click Next to add program icons to the Cisco Aironet program folder . Note If you want to specify a dif ferent program folder, choose a folde[...]
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15 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 7 IMPORT ANT : Please Read! Windo w Step 20 Read the information displayed and click Next . The Choose Conf iguration T ool window appears (see Figure 8 ).[...]
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16 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 8 Choose Configuration T ool Window Step 21 Choose one of the following options based on the tool you w ant to use to conf igure your client adapter: • Cisco Aironet Desktop Util[...]
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17 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 9 Enable T ray Icon Windo w Step 24 Check the Enable Cisco Aironet System T ray Utility (ASTU) check box if you want to be able to use ASTU ev en though you have chosen to conf igur[...]
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18 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 1 0 Setup Stat us Window The installation process begins, and you are notif ied as each software component is installed. Step 26 When a message appears indicating that your computer[...]
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19 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software • Windo ws XP a. Double-click My Computer , Control Panel , and Network Connections . b. Right-click Wir eless Network Connection x (where x represents the number of the connection). c. C[...]
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20 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Step 7 Complete the encryption authorization form; then read and accept the terms and conditions of the Software License Agreement. Step 8 Click the f ile again to download it. Step 9 Sav e[...]
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21 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing or Upgrading Client Adapter Software Figur e 12 Pr evious Installation Detect ed Window Step 12 Choose Update the pre vious installation and click Next . Step 13 When a message appears indicating that you are required to resta[...]
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22 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Installing a Microsoft Hot Fix for Group Policy Delay Figur e 13 Setup Stat us Window The upgrade process begins, and you are notif ied as each software component is installed. Step 14 When a message appears indicating that your computer[...]
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23 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Finding Version Numbers Step 1 Use your computer’ s web browser to access the follo wing URL: http://www .cisco.com/cgi-bin/tablebuild.pl/aironet_hotf ix Step 2 Click the hot f ix f ile (useren v .zip). Step 3 Complete the encryption a[...]
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24 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Caveats Caveats This section describes the open, resolved, and closed ca veats for the software components in this release. Open Caveats The follo wing cav eats are not resolved in CB21A G and PI21AG client adapter softw are release 2.5.[...]
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25 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Caveats • CSCsb81180—Client adapters may randomly disassociate Client adapters may randomly disassociate from their access points and then fail to reassociate. T o work around this problem, reboot the client. • CSCsb90765—Client [...]
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26 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Caveats • CSCeh69073 and CSCeh72204—Auto-provisioned P A C does not support unicode usernames An auto-provisioned P A C is not stored in a user’ s priv ate store if he or she logs into Windo ws with a username containing two-byte c[...]
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27 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Troubleshooting • CSCeh66882—User is prompted for EAP-F AST P A C when it should be present The following message may appear ev en if you have already specif ied a P AC to use with EAP-F AST : “The current EAP-F AST profile does n[...]
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28 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are av ailable on Cisco.com. Cisco also provides se veral ways to obtain technical assistance and other technical resources. These sections e x[...]
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29 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Documentation Feedback Documentation Feedback Y ou can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com. Y ou can send comments about [...]
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30 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Obtaining Technical Assistance Ti p W e encourage you to use Pretty Good Priv acy (PGP) or a compatible product to encrypt any sensiti ve information that you send to Cisco. PSIR T can work from encrypted information that is compatible w[...]
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31 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Obtaining Technical Assistance Submitting a Service Request Using the online T AC Service Request T ool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impai[...]
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32 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is a vailable from v arious online and printed sources. • Cisco M[...]
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33 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Obtaining Additional Publications and Information This document is to be used in conjunction with the documents listed in the “Related Documentation” section. CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWis[...]
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34 Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.5 OL-8008-01 Obtaining Additional Publications and Information[...]