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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems SPA112, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems SPA112 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems SPA112. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems SPA112 should contain:
- informations concerning technical data of Cisco Systems SPA112
- name of the manufacturer and a year of construction of the Cisco Systems SPA112 item
- rules of operation, control and maintenance of the Cisco Systems SPA112 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems SPA112 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems SPA112, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems SPA112.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems SPA112 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Quick Start Guide Cisco SPA100 Series Analog Telephone Adapters SPA112 Two Port Phone Adapter SPA122 ATA with Router Package Contents • Analog T elephone Adapter • Ethernet Cable • Po we r A da p te r • Quick Star t Guide • Product CD-ROM[...]
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Page 2
2 Cisco SPA100 Series An alog Telephone Adapters We l c o m e Thank you f or choosing a Cis co S P A 100 Series Analog T elephone Adapter. This product family includes the f ollowing models : • SP A 112 Two-Por t Phone Adapter : 2 FXS por ts and 1 10/ 100 W AN port . • SP A 122 A T A with Router : 2 FXS p or ts, 1 10/ 100 W AN port , 1 10/ 100 [...]
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Page 3
Cisco SPA100 Series Anal og Telephone Adapters 3 B ack Panel Feature Des cription Phone 1 Phone 2 St ead y g ree n —On hook. Slow flashing gr e en —O ff ho ok . Off —Port not ready . Internet Flashing green — T ransmit ting or receiving data through the W AN por t . Off —No link . Syste m St ead y g ree n —S ystem r eady , IP address ac[...]
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Page 4
4 Cisco SPA100 Series An alog Telephone Adapters C onne cting the Equipment N OTE Fo r wall-mounting instructions, s ee Mounting the A T A , page 9 . S TEP 1 Connect one end of the provided Ethernet cable to the Internet (Blue) por t . Connect the other end directly t o your broadband network devic eConne ct one end of a phone cable to the Phone 1 [...]
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Page 5
Cisco SPA100 Series Anal og Telephone Adapters 5 C onfigura tion and Management of the A T A Y ou can use the web -b ased c onfiguration utilit y to set up your A T A . Y ou also can us e the built-in Int eractive V oice Resp onse (IVR) system. Using the We b -B as e d Configuration Utilit y S TEP 1 Connect your computer to the same subnet as the A[...]
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Page 6
6 Cisco SPA100 Series An alog Telephone Adapters Using the IVR for Administration An IVR syst em is av ailable to help y o u to configure and m anage your A T A . Y ou can use the telephone k eypad t o s elect options and to mak e your entries . T o ac ces s the IVR menu: S TEP 1 Connect an analo g phone to the P hone p or t of the A T A . S TEP 2 [...]
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Page 7
Cisco SPA100 Series Anal og Telephone Adapters 7 IVR Actions IVR Action Menu Option Choice s and Instructions Enter IVR Menu **** Check Internet Connection Ty p e 100 Set Internet Connection T yp e 101 DHCP: 0 Static IP : 1 PPPoE: Pr es s 2 PPPoE, DHCP: Pres s 3 DHCP , PPPoE: Pr es s 4 Check Internet IP Address (W AN port ) 110 Set Static IP Addres[...]
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Page 8
8 Cisco SPA100 Series An alog Telephone Adapters S et Ga te w ay I P A dd re s s 13 1 T o e n te r t h e v a l ue , pre s s numbers on the telephone key pa d . Pre ss t h e * (st ar ) key to ent er a decimal point . Note: This option is available only after y ou choo se Static IP as the Int ernet C onnection T ype, through option 101 . Check MAC Ad[...]
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Page 9
Cisco SPA100 Series Anal og Telephone Adapters 9 Mounting the A T A Y ou can place the A T A on a desktop or mount it on a wall. C AUTION T o prev ent the A T A fr om overheating, do not operat e it in an area that e xce eds an ambient temperature of 104 ° F ( 40 °C) . Desktop Placement Place the A T A on a flat sur face near an electrical outlet[...]
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Page 10
10 Cisco SPA100 Series Analog Telephone Adapter s Reco mme nded har dw are (n ot inc lu ded): T wo number-six pan-head tapping screws, 5/8-in. length, with anchors f or sheet rock installation. W ARNING Insecure mounting might damage the A T A or cause injur y . Cis co is not r esp onsible f or damage s incurred by inse cure wall- mounting. T o mou[...]
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Page 11
Cisco SPA100 Series Anal og Telephone Adapters 11 Where to Go F rom Her e Suppor t Cisc o Small Busine s s Suppor t Community w w w .cisco .com/ go/ smallbizsuppor t Cisc o Small Busine s s Suppor t and Resources w w w .cisc o.com / go/smallbizhelp Phone Suppor t C ontacts w w w .cisc o.com/ go/sbsc Cisc o Small Busine s s Firm ware Downloads w w w[...]
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Page 12
Americ as He adquar ters Cisco Systems, Inc . 170 W est T asman Drive San Jose, CA 95134- 1706 USA www .c is co .c om Small Busines s Supp or t , Glob al: w w w .cis co.com/ go/sbsc Cisco and the Cisco Log o are trademarks of Cisco Syste ms, Inc. and/or its af filiates in the U.S. and other count ries. A listing o f Cisco's trad emarks can be [...]