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Cisco Systems SPA302D manual

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Table of contents for the manual

  • Page 1

    Cisc o S P A302D Mobilit y Enhance d Cor dles s Hands et USER GUIDE[...]

  • Page 2

    Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 1 Con t e n ts Chapter 1: Getting Started 1 Overview 1 Understanding Your Cisco SPA302D 2 Cisco SPA302D Display Screen 4 Turning the Handset On and Off 5 Navigating through the Phone Menus 6 Display Screen Icons 7 Entering Numbers and Text in Fields 8 Installing the Cisco SPA302D 9 [...]

  • Page 3

    Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 2 Con t e n ts Using Contacts 21 Configuring Call Se ttings 22 Accessing the Call Settings Menu 22 Configuring Do Not Disturb, Ca ll Waiting, and Call Blocking 22 Configuring and Using Speed Dials 23 Creating Speed Dials 23 Managing Speed Dials 24 Using Speed Dials 24 Configuring Ca[...]

  • Page 4

    © 2012 Cisco Syst ems, Inc. All rights reser ved. OL -25472-01 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: ww w.cisco. com/go/trademarks . Third-part y trademarks mentioned are the property of their respective ow[...]

  • Page 5

    1 Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 1 Get ting St ar te d This chapter pr ovide s an overview of your Cisco SP A302D Mobility Enhanced Cordles s Handset. It contains the f ollowing s ections : • O ver view , page 1 • Understanding Y our Cis co SP A302D , p age 2 • Installing the Cis co SP A302D , pa ge 9 • L[...]

  • Page 6

    Get ting Star ted Unders tanding Y our Cisc o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 2 1 Understanding Y our Cis c o SP A302D Use the f ollowing illustration and table t o identify the par ts of your phone. Figur e 1 Cis co SP A302D Mobilit y En hanc e d Cordle ss Hands et Phone Comp onents #D e s c r i p t i o [...]

  • Page 7

    Get ting Star ted Unders tanding Y our Cisc o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 3 1 6 Mute butt on. 7 Microphone. 8 Speakerpho ne button—Press this but t on during a call to use the speak erphone. 9S t a r t C a l l b u t t o n . 10 L ef t softkey—Pr e ss the softke y to perf orm the action shown in the[...]

  • Page 8

    Get ting Star ted Unders tanding Y our Cisc o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 4 1 Cis co SP A302D Displa y S creen Y our phone screen displa ys the f ollowing inf ormation: #D e s c r i p t i o n 1 Date and time — The date and time are obtained from the Cisco SP A 232D, but can be updated manually from [...]

  • Page 9

    Get ting Star ted Unders tanding Y our Cis c o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 5 1 Tu r n i n g t h e H a n d s e t O n a n d O f f T o tur n the handset off and on, pr es s and hold the End Call button. NOTE P lacing the hands et into the cradle automati cally turns the handset on, even if it has been sh[...]

  • Page 10

    Get ting Star ted Unders tanding Y our Cis c o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 6 1 Na viga ting through the Phone Menus Fr om the main display scr een, pres s the Left so ftkey t o ac ce ss the Options menu (Redi al, In t er com, an d K eyloc k). Press the Right so ftk ey t o access t he Con tac ts menu. [...]

  • Page 11

    Get ting Star ted Unders tanding Y our Cis c o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 7 1 Displa y S creen Ic ons The display scr een contains ic ons that indicate phone functions and status. The f ollowing table displays the most common phone icons: Icon Name De s cription Active call A call is in progr es s. C[...]

  • Page 12

    Get ting Star ted Unders tanding Y our Cis c o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 8 1 Entering Numbers and T ex t in Fields Some fields on the Cisco SP A302D r equire y ou to e nter numbers and t ext by using the ke ypad. In general, the f ollowing guideline s apply : • Use the keypad t o enter numbers and[...]

  • Page 13

    Get ting Star ted Ins talling the Cis co SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 9 1 A v ailable charact ers are shown in the f ollowing table: Installing the Cis c o SP A302D Bef ore using the Cisc o SP A302D, you must do the f ollowing: 1 . Install and configure the Cisco S P A 232D Mobility Enhanced A T A . Se[...]

  • Page 14

    Get ting Star ted Ins talling the Cis co SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 10 1 Charging the Hands et STEP 1 Re move the back cover of the hands et . STEP 2 Inser t the two A A A r echargeable bat teries (included) int o the handset . Correct bat t er y placement is shown on the label inside the bat tery c [...]

  • Page 15

    Get ting Star ted Ins talling the Cis co SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 11 1 STEP 7 Place the handset into the charging cradle. The light on the charging cradle appears s olid green when the handset is charging. Charge the ha ndset f or a minimum of 10 hours bef ore using the handset f or the first time [...]

  • Page 16

    Get ting Star ted Ins talling the Cis co SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 12 1 STEP 7 Enter the PIN code (a vailable from y our phone syst em administrator). By default , ther e is no PIN cod e. Pr es s the Left sof tke y to confirm that you want to r e gister the handset . The “regist ering” message a[...]

  • Page 17

    Get ting Star ted Lo cat in g Ha nd s et s Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 13 1 Lo c a ting Hands ets T o lo cate handsets that may ha ve been misplac ed, you can hav e all handsets r egister ed to the Cisco SP A 232D receive a ringing “locator call.” T o page all handsets , on the Cisco S P A 232D, briefly pr[...]

  • Page 18

    2 Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 14 Using Y our Cis c o SP A302D This chapter describe s how t o use your Cisco S P A302D. It include s the f ollowing secti ons: • Placing a Call, page 15 • Adjusting Hands et V olume and Muting, p age 15 • Answering or Ignoring a Call, page 16 • Put ting a Call on Hold, p[...]

  • Page 19

    Using Y our Cisc o SP A302D Placing a Call Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 15 2 Placing a Call T o place a call, do one of the f ollowing tasks: • Enter the number on the k eypad and pr e ss the green Star t Call but ton. • T o us e the speakerphone, ent er the numb er on the k eypad and pr e ss the Sp eakerph[...]

  • Page 20

    Using Y our Cisc o SP A302D Answering or Ignoring a C all Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 16 2 Answering or Ignoring a Call T o answer an inc oming call, do one of the f ollowing tasks: • Press the St ar t Call but ton. • Press the Lef t soft k ey t o selec t Answer . • Press the Sp e ak erphon e button t o [...]

  • Page 21

    Using Y our Cisc o SP A302D T rans f erring a Call Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 17 2 T o return to the first call, do one of the f ollowing tasks : • Press the Right softk ey t o sele ct End Call to end the activ e call and r eturn t o the call on hold. • Press the Lef t soft k ey t o selec t Options and ch[...]

  • Page 22

    Using Y our Cisc o SP A302D Placing a Three- W a y Conf er ence Call Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 18 2 Placing a Three-Wa y C onference Call Y ou can creat e a c onf erence call bet ween you, t h e c a l l e r o n a n a c t i ve c a l l w i t h y o u , and a thir d par ty . T o create a conf erence call: STEP 1[...]

  • Page 23

    Using Y our Cisc o SP A302D Managing Misse d Calls Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 19 2 To p a r k a c a l l : STEP 1 While on an active call, pr es s the Options soft k e y . STEP 2 Select Park . STEP 3 In the Lot Number field, enter a number to identify the park line and pr e ss the Con fi rm s oftke y . The lot[...]

  • Page 24

    Using Y our Cisc o SP A302D Using the In ter com Fea ture Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 20 2 Using the Inter c om Fe a ture The int er com f eatur e allows you t o directly dial another handset that is regist ered t o the same Cisc o SP A 232D. T o us e the int ercom f eature, press the Options softkey and choos[...]

  • Page 25

    Using Y our Cisc o SP A302D Using Contacts Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 21 2 Using C ontac ts Y ou can stor e private and shared contacts on your handset . Private contacts are specific to each handset . Shared contacts are av ailable on all handsets r egister e d t o the Cisco S P A 232D. When a shared contact[...]

  • Page 26

    Using Y our Cisc o SP A302D Configuring Call Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 22 2 C onfiguring Call S et tings The Call Set tings menu allows y ou t o configure the f ollowing options f or your phone: • Call Pr efer en ces , such as Do Not Disturb or Call W aiting • Spee d Dials • Call F or warding [...]

  • Page 27

    Using Y our Cisc o SP A302D Configuring Call Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 23 2 T o configure these featur e s: STEP 1 Pr es s the cent er Sel ect button t o view the a vailable pref erences . STEP 2 Scroll t o Call Set tings and pr es s the center Se lec t button again. STEP 3 Press the center Se lec t[...]

  • Page 28

    Using Y our Cisc o SP A302D Configuring Call Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 24 2 T o creat e a spee d dial from the handset menu: STEP 1 Pr es s the cent er Sel ect button t o view the a vailable pref erences . STEP 2 Scroll t o Call Set tings and pr es s the Se lec t button again. STEP 3 Select Spe ed D[...]

  • Page 29

    Using Y our Cisc o SP A302D Configuring Call Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 25 2 T o c onfigur e call f or warding: STEP 1 Pr es s the cent er Sel ect button t o view the a vailable pref erences . STEP 2 Scroll t o Call Set tings and pr es s the center Se lec t button again. STEP 3 Scroll t o Call Forwar[...]

  • Page 30

    Using Y our Cisc o SP A302D Configuring Phone Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 26 2 NOTE Y ou can cho ose the outgoing line on a per -call basis by pressing and holding the Star t C all button. A list of lines that can be sele cted f or an outgoing call appears . Viewing the Line St a tus Y ou can view the[...]

  • Page 31

    Using Y our Cisc o SP A302D Configuring Phone Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 27 2 • Date and T ime • Handset S ett ings • Update Soft ware • Fa c to r y Re s e t • Phone Inf o C onfiguring Net work S et tings Y o u can ent er or modify the network s ettings on your handset . These s ettings ind[...]

  • Page 32

    Using Y our Cisc o SP A302D Configuring Phone Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 28 2 SIP S et tings Y ou can enter or modify the set tings f or your S ession Initiation Prot ocol (S IP) connection, which is the V oic e over IP ( V oIP) c onnection to th e Internet. NOTE Y ou should only change this set ting[...]

  • Page 33

    Using Y our Cisc o SP A302D Configuring Phone Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 29 2 C onfiguring K eyp ad and Call Park T one s Y ou can configure a t one to pla y when keys on the handset ar e pres se d or when a phone call is park ed. T o configure tones: STEP 1 Fr om the Sett i n g s menu, choos e To n [...]

  • Page 34

    Using Y our Cisc o SP A302D Configuring Phone Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 30 2 Changing Hands et Set tings A unique handset name can b e defined which is reflect ed in the upp er right corner of the display . The handset name is use d t o identify the SP A302D with the Int ercom and handset deregistra[...]

  • Page 35

    Using Y our Cisc o SP A302D Configuring Phone Settings Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 31 2 STEP 4 Place the handset in the charging cradle. ! CAU TI O N Do not remove the handset from the charging cradle during the up grade. Do not power of f the handset , charging cradle, or bas e station, or other wise interrup[...]

  • Page 36

    Using Y our Cisc o SP A302D Advanc ed Hands et Configur a tion Op tions Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 32 2 STEP 1 Fr om the Sett i n g s menu, choos e Phone Info . STEP 2 Press the Up and Down Arrow buttons t o scroll thr o ugh the a vailable phone inf orm ation: • Model —Hands et model. • Softwa r e V er [...]

  • Page 37

    Using Y our Cisc o SP A302D T roubleshooting the Cisc o SP A302D Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 33 2 T roublesho oting the Cis c o SP A302D Ad va nced tr oub les hoot ing i s pe rf ormed by phone system administrat ors and is not cover ed in this do cument . However , some c ommon pr oblems and solutions are desc[...]

  • Page 38

    A Cisco S P A302D Mobilit y Enhanced C ord les s Handset User Gui de 34 Wher e to Go F rom Her e Cisco provides a wide range of r esources to help y ou obtain the full benefits of your Cisco S P A302D Mobilit y Enhance d Cordless Hands et. Suppor t Cisco Small Busines s Suppor t Communit y w w w .cisco.com/ go/ smallbizsuppor t Online T echnical Su[...]