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Cisco Systems VG350 manual

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Table of contents for the manual

  • Page 1

    Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco V G350 V oice Gate w a y Hardw are Installation Guide THE SPECIFICATIONS AND INFORMATION REGARDI NG THE PRODUCTS IN THIS MANUAL ARE SUBJE CT TO CHANGE WITHOUT NO TICE. ALL[...]

  • Page 2

    THE SOFTWARE L ICENSE AND LIMITED WARRANTY FOR T HE ACCOMPANYING PRODUCT ARE SET FO RTH IN THE IN FORMATION PACKET TH AT SHIPPED WI TH THE PRODUCT AND ARE I NCORPORATED HEREIN BY TH IS REFERENCE. IF YO U ARE UNABLE TO LOCAT E THE SOFTWARE LICENS E OR LIMITE D WARRANTY, CO NTACT YOUR CI SCO REPRESENT ATIVE FOR A C OPY. The following information is f[...]

  • Page 3

    iii Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 CONTENTS Preface vii Audience -vii Organization -vii Conventi ons -viii Safety Warnings -ix Warning Definition -ix Related Documentation -xv Cisco.com -xv Ordering Documentation -xvi Documentation Feedback -xvi Cisco Technical Support Web site -xvi Submitting a Service Reque[...]

  • Page 4

    Contents iv Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Installing SM-D-72FXS 2-3 Grounding 2-3 Cables 2-3 Connecting SM-D-72FXS 2-3 Installing SM-D-48FXS-E 2-4 Grounding 2-4 Cables 2-4 Connecting SM-D-48FXS-E 2-4 FXO Fail-Over Bypass Ports 2-5 Cisco SM-D-72FXS Service Module Specifications 2-6 Physical Description and LE[...]

  • Page 5

    Contents v Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Maintain ing Safety with Electricity 4-2 General Safety Practices 4-4 Safety Tips 4-4 Preventing Electrostatic Discharge Damage 4-5 Site Log 4-5 Keeping Track–Checklist 4-6 Installation Checklist 4- 6 Mounting Tools and Equipment 4-7 Unpacking and Inspection 4-7 CHA[...]

  • Page 6

    vii Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Preface This preface discu sses the audience, orga nization, and con ventions of this publicatio n and describes ho w to obtain addition al documentation. Audience This publication is designed for experienced IT t echnici ans familiar with Cisco prod ucts, IOS CLI, and conce[...]

  • Page 7

    Contents viii Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Conventions Note Means reader take note . Notes contain helpful suggestions or references to mat erials not contained in this publicatio n. T imesaver Me ans the described action saves time . Y ou can sav e time b y performing the action d escribed in the paragraph. Ca[...]

  • Page 8

    Contents ix Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Safety Warnings Safety warnings appear throu ghout this publication i n procedures that, if pe rformed incorrectly , may harm you. A warni ng symbol precedes each warning stat ement. T o see translat ions of the warnings that appear in this publicat ion, refer to Cis[...]

  • Page 9

    Contents x Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol b edeutet Gefahr . Sie befinden sich in einer Situ ation, die zu V erletzungen führen kann. Machen Sie sich vor d er Arbeit mit Geräten mit den Ge fahren elektrischer Schaltungen u nd den üblichen V erfahren zur V [...]

  • Page 10

    Contents xi Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Va r n i n g ! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om faro rna med elkretsar och känna till vanliga f ?[...]

  • Page 11

    Contents xii Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Avis o INSTRUÇÕES IMPORT ANTES DE SEGURANÇA Este símbolo de aviso significa perigo. V ocê se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipam ento, esteja ciente dos riscos que envolvem os circuitos elétrico[...]

  • Page 12

    Contents xiii Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01[...]

  • Page 13

    Contents xiv Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01[...]

  • Page 14

    Contents xv Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Related Documentation The Cisco IOS software running your Cisco V oice Gateway i ncludes extensi v e features and functionality . F or information that is be yond the scope of this document, or fo r additional information, use the resources listed in Ta b l e 3 . T i[...]

  • Page 15

    Contents xvi Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Ordering Documentation Y ou can f ind instructions for orderi ng documentation at this URL: http://www .cisco .com/uni vercd/ cc/td/doc/es_inpck/pd i.htm Y ou can order Ci sco documentatio n in these ways: • Registered Cisco.com users (Cisco direct cust omers) can ord[...]

  • Page 16

    Contents xvii Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Submitting a Service Request Using the online T A C Service Reque st T ool is the fast est way to open S3 and S4 service requests. (S3 and S4 service requests ar e those in which y our network is minimally impaired or for which you require product informat ion.) Af[...]

  • Page 17

    Contents xviii Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Obtaining Additional Publications and Information Information about Cisco products, techno logies, and networ k solutions is av ailable from various onlin e and printed sources. • Cisco Marketplace pro vides a v ariety of Cisco boo ks, reference guides, and logo mer[...]

  • Page 18

    CH A P T E R 1-1 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 1 Overview of the Cisco VG350 Voice Gateway This chapter pro vides a brief descriptio n of the Cisco VG350 V oice Gate way (VG) and con tains the follo wing sections: • Overview , page 1-1 • VG350 V oice Gatewa y Chassis, page 1-2 • Interfaces and Service Capa[...]

  • Page 19

    1-2 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway VG350 Voice Gateway Chassis VG350 Voice Gateway Chassis The follo wing f igures sho w the front and back panels of the V G350 V oice Gatew ay Chassis: • Figure 1-1 sho ws the Front Panel. • Figure 1-2 sho ws the Back Panel.[...]

  • Page 20

    1-3 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Interfaces and Service Capabilities Configuration Options The follo wing conf iguration options are av ailable for Cisco VG350 V oice Gate way: T able 1 -1 Configuration Options Possible with Ci sco V G350 V oice Gatew a y with[...]

  • Page 21

    1-4 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs Physical Description and LEDs LED Indicators T abl e 1-3 describes the LED indicators fo r the Cisco VG350. T able 1 -3 LED Indicat ors for Cisco V G350 LED Color Description Location on the VG350 [...]

  • Page 22

    1-5 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs CF0/CF1 Green Flash memory is being accessed; do not eject the CompactFlash memory card. Back panel Amber C ompactFlash error . Of f Flash memory is not being accessed; okay to eject the CompactFla[...]

  • Page 23

    1-6 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs Specifications T able 1-4 details t he technical specif ica tions of the Cisco VG350 V oice Gate way . T able 1 -4 Cisco V G 350 V oice Gate w ay T ec hnical Specifications Description Specificatio[...]

  • Page 24

    1-7 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs T emperature (short-term per NEBS/1800m max altitude) 23 to 122°F (–5°C to 50°C) Operating al titude maximum 13,123 ft (4000 m) Note For Ch ina, the unit cannot operat e abov e 2000 m. The int[...]

  • Page 25

    1-8 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs War ni ng Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 Immunity compliance • CISPR24 ITE-Immunity characteristics , Limits an[...]

  • Page 26

    1-9 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Software Elements Software Elements The operating system for the Cisco VG350 V oice Gate way is the Cisco IOS software that resides in flash memory . Configuration Connections Y ou can use an ASCII terminal or a PC to config ur[...]

  • Page 27

    1-10 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Software Elements[...]

  • Page 28

    CH A P T E R 2-1 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 2 Cisco Double-Wide High Density Analog Service Modules This chapter pro vides informatio n about the follo wing Double-W ide High Denstiy Analog Service Module (D WSM). 1. Cisco SM-D-72FXS Service Module—A 72 FXS port D WSM with 4 out of the 72 ports sup porting [...]

  • Page 29

    2-2 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-W ide High Density Analog Service Mo dules Double-Wide Hig h Density Analog Serv ice Module Overview Double-Wide High Density Anal og Service Module Overview The Double-W ide High Density Service Module ( DWSM) i s supported on the follo wing platforms: ?[...]

  • Page 30

    2-3 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Ser vice Modules Double-Wide High Density An alog Service Module Overview Installing SM-D-72FXS Install the SM-D-72FXS accord ing to the instructions in the Installing Cisco Interface Cards in Cisco Access Routers document. Groundi[...]

  • Page 31

    2-4 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-W ide High Density Analog Service Mo dules Double-Wide Hig h Density Analog Serv ice Module Overview Installing SM-D-48FXS-E Install the SM-D-72FXS accord ing to the instructions in the Installing Cisco Interface Cards in Cisco Access Routers document. Gro[...]

  • Page 32

    2-5 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Ser vice Modules FXO Fail-Over Bypass Ports FXO Fail-Over Bypass Ports Bypass/Failover Port, also called Fail-ov er T runk Bypas s, provides a way to use designate d analog phone ports to make phone cal ls through the Public Sw itc[...]

  • Page 33

    2-6 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-W ide High Density Analog Service Mo dules Cisco SM-D-72FXS Serv ice Module Specifications Cisco SM-D-72FXS Service Module Specifications Physical Description and LEDs All interface ports and LEDs are on the rear of the chassis. Figure 2-1 illustrates th e[...]

  • Page 34

    2-7 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Ser vice Modules Port Numbering Convention s Port Numbering Conventions Port numbering con vention s for the Cisco VG350 V oice Gatew ay are as follo ws: • T wo Compact Flash slots, CF0 and CF1. • GE ports are 10/100/10 00 B AS[...]

  • Page 35

    2-8 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 2 Cisco Double-W ide High Density Analog Service Mo dules EN LED Insertion and Removal Steps This section describes the sequence of steps when inserting or remo ving a D WSM. OIR can only b e done on one service module at a time. It only suppor ts the same service module[...]

  • Page 36

    CH A P T E R 3-1 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 3 Planning Your Installation Before you install you r Cisco VG350 V oice Gate way , consider the informat ion in this chap ter: • Location and Mounting Requirement s, page 3-1 • Distance Limitations for Interface Cables, page 3-4 • Interference Considerations,[...]

  • Page 37

    3-2 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 3 Planning Yo ur Installation Location and Mo unting Requirements Enclosed Racks Caution Enclosed racks must ha ve ad equate ventilatio n. An enclosed rack should nev er be ove rcrowded and should ha ve louv ers and a fan. If the Cisco VG 350 V oice Gatew ay is installed[...]

  • Page 38

    3-3 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 3 Plann ing Your Installation Location and Mounting Requirements Power Source A Cisco V G350 V oice Gate way with A C po wer supply au toselects either 100–127 volt or 200–240 volt operation. A C versions include a 6 -foot (1.8-meter) electrical po wer co rd. (A labe[...]

  • Page 39

    3-4 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 3 Planning Yo ur Installation Distance Limitations fo r Interface Cables Cable Types The cable types that are used are dependent on the Cisco V G350 V oice Gatew ay that you are using. F or more information, see the “Interfaces an d Service Capabilities” section on p[...]

  • Page 40

    3-5 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 3 Plann ing Your Installation Interference Considerations Interference Considerations When you run cables for any signif icant distance in an electromagnetic field, interference can occur between the electroma gnetic field and the signal s on the cables. This has two imp[...]

  • Page 41

    3-6 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 3 Planning Yo ur Installation Interference Considerations[...]

  • Page 42

    CH A P T E R 4-1 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 4 Installing the Cisco VG350 Voice Gateway This chapter contains the pr ocedures for installing you r Cisco VG350 V oice Gate way and co nsists of the follo wing sections: • Safety Recommendations, page 4-2 • Site Log, page 4-5 • Keeping T rack–Checklist, pa[...]

  • Page 43

    4-2 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Safety Re commendations Safety Recommendations The follo wing information i s included to alert you to safety recommen dations and best practices when working with this equipment. Maintaining Safety with Electricity Follo w thes[...]

  • Page 44

    4-3 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Safety Recommendations War ni n g This equipment must be grounde d. Never defeat the ground conductor or operate the eq uipment in the absence of a suita bly installed ground conductor . Contact the appropriate electrical inspec[...]

  • Page 45

    4-4 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Safety Re commendations War ni ng This equipment conta ins a ring signal generator (ringer), which i s a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (cond uctors), the conductors of a cable connected t[...]

  • Page 46

    4-5 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Site Log – If possible, send anot her person to get medical ai d. Otherwise, assess the cond ition of the victim and then call for help. – Determine if the person needs rescue breathing or e xternal cardiac compressions; the[...]

  • Page 47

    4-6 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Keeping Track–Che cklist Keeping Track–Checklist W e recommen d that you use an installation checklist and maintain a Site Log. Installation Checklist The Installation Checklist (see Figure 4-1 ) lists the tasks for installi[...]

  • Page 48

    4-7 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Mounting Tools and E quipment Mounting Tools and Equipment Obtain the follo wing tools and parts to install a Cisco V G350 V oice Gate way: • Standard flat-blade screwdri ver as required for attachin g brackets to rack or wall[...]

  • Page 49

    4-8 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Unpacking and In spection[...]

  • Page 50

    CH A P T E R 5-1 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 5 Powering On the Cisco VG350 Voice Gateway T o po wer on your Cisco VG350 V oice Gatew ay , perform the follo wing tasks in the order listed, as required: • Checklist for Po wer-On, page 5- 1 • Power -On Procedure, page 5 -1 • T roubleshooting, page 5- 3 Chec[...]

  • Page 51

    5-2 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 5 Powering On the Cisco VG350 Voice Gateway Power-On Proce dure T o po wer on the Cisco VG350 V oice Gatew ay , perform the follo wing: Step 1 Po wer on your terminal or PC, and con figure it for 9600 bps, 8 data bits, 1 stop bit, and no parity . Step 2 Mov e the Cisco V[...]

  • Page 52

    5-3 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 5 Powering On the Cisco VG350 Voice Gateway Troubleshooting Troubleshooting This section describes possib le mechan ical problems and correctiv e actions. War ni n g Only trained and qualified personnel sh ould be allowed to install, replace, or service this equipmen t. [...]

  • Page 53

    5-4 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Chapter 5 Powering On the Cisco VG350 Voice Gateway Troublesho oting[...]

  • Page 54

    A-1 Cisco VG350 Voice Ga teway Hardware Installat ion Guide OL-25970-01 APPENDIX A Cable Specifications and Information This appendix provides the connector and pin out information yo u need for making or pu rchasing cables used with Cisco VG3 50 V oice Gateway . T o order cables from Cisco, see the “Obtaining T e chnical Assistance” section on[...]

  • Page 55

    A-2 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Appendix A Cab le S pecifications and In formation Console and Auxiliary Port Cables and Pinouts Console Port to PC Figure A-1 sho ws the R J-45-to-RJ-45 rollov er cable a ssembly and the RJ-45-to-DB-9 female DTE adapter (label ed TERMINAL); Ta b l e A - 1 lists the pinouts. Fig[...]

  • Page 56

    A-3 Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Appendix A Cable Specifications and Information Console and Auxilia ry Port Cables and Pinouts Console Port to ASCII Terminal Figure A-2 sho ws the R J-45-to-RJ-45 rollov er cable a ssembly and the RJ-45-to-DB-25 female DTE adapter (label ed TERMINAL); Ta b l e A - 2 lists t[...]

  • Page 57

    A-4 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Appendix A Cab le S pecifications and In formation Console and Auxiliary Port Cables and Pinouts Auxiliary Port to Modem Figure A-3 sho ws the RJ-45-to-RJ-45 rollov er cable assembly and the RJ-45-to-DB-2 5 male DCE adapter (label ed MODEM ); Ta b l e A - 3 lists the pinouts. Fi[...]

  • Page 58

    A-5 Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Appendix A Cable Specifications and Information Gigabit Ethernet Port Pinouts (RJ-45) Gigabit Ethernet Port Pinouts (RJ-45) Figure A-4 sho ws the RJ-45 connector wiring for the Gigabit Ethernet cable; Figure A-4 lists the pinouts. Note Pinout sho wn is for cate gory 3, 4, or[...]

  • Page 59

    A-6 Cisco VG350 Voice Gateway Ha rdware Installation Guide OL-25970-01 Appendix A Cab le S pecifications and In formation Analog Voice Multiport Pinouts (RJ-21X/CA21A) Analog Voice Multiport Pinouts (RJ-21X/CA21A) Figure A-5 shows the RJ-21 connect or wiring for the cabl e used for the multiport analog voice interf ace. Figure A - 5 RJ-21 Connector[...]

  • Page 60

    A-7 Cisco VG350 Voice Gateway Ha rdwa re Insta llat ion Guid e OL-25970-01 Appendix A Cable Specifications and Information Analog Voice Multip ort Pinouts (RJ-21X/CA21A) 12 12 37 Ring Ti p 24 24 49 Ring Ti p — — — — 25, 50, 51, 52 GND T able A-6 RJ-21 Connector Pinout s (continued) Port Number Connector Pin Number Signal Port Number Connect[...]