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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems VPN 3002, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems VPN 3002 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems VPN 3002. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems VPN 3002 should contain:
- informations concerning technical data of Cisco Systems VPN 3002
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Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems VPN 3002 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems VPN 3002, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems VPN 3002.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems VPN 3002 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Corporate He adquarters Cisco System s, Inc . 170 West Ta sman Drive San Jos e, CA 95134 -1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 526-4100 VPN 3 0 02 Hardware Clien t Reference R ele ase 3 .5 No vem ber 200 1 Text Pa rt Num ber: OL -1893-01[...]
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THE SPECIFICATIONS AND INFORMATION REG ARDING THE PRODUCT S IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOU T NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMM ENDATIONS IN THIS MANUA L ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANT Y OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FUL L RESPONSIBILITY F OR THEIR APPLICATION OF ANY PR OD[...]
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iii VPN 3000 Serie s Concentrato r Reference V olume I: Configu ration 78-13782-01 CONTEN TS Preface ix Prereq uisites ix Organi zation ix Relat ed Do cume ntatio n xi Document ation conven tions xii Obtain ing Documentati on xiii Obta in ing technic al assis tance xiv Using the VPN 300 2 Hardware Clie nt Manager 1-1 VPN 300 2 Hardware Cl ient Br o[...]
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Cont ents iv VPN 3000 Seri es Concentrato r Reference V olume I: Configu ration 78-13782-01 Servers 5-1 Config uration | Syste m | Serve rs 5-1 Config uration | Syste m | Serve r s | DNS 5-1 Tunneling 6-1 Config uration | Syste m | Tunnel ing Protocol s 6-2 Config uration | Syste m | Tunnel ing Protocol s | IPSec 6-2 IP Routing 7-1 Config uration |[...]
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Content s v VPN 3000 Serie s Concentrator Referenc e Volume I: Conf igurati on 78-13782-01 Config uration | Syste m | Event s | Classes | Add or Modify 9-10 Config uration | Sys te m | Event s | Trap Destin at ions 9-1 2 Config uration | Sys te m | Event s | Trap Destin at ions | Add or Modif y 9-13 Config uration | Syste m | Event s | Syslog Serve[...]
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Cont ents vi VPN 3000 Seri es Concentrato r Reference V olume I: Configu ration 78-13782-01 Adminis t rat io n | Certificat e Management | Enroll | Cert if icat e T ype | PKCS10 12-39 Adminis tratio n | Certif icate Management | Enrollment or Renewal | Requ est Gene rat ed 12-40 Adminis t rat ion | Cert ificat e Management | Enrol l | Ident ity Cer[...]
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Content s vii VPN 3000 Serie s Concentrator Referenc e Volume I: Conf igurati on 78-13782-01 Monitor ing | Stat istic s | PPPoE 13-36 Monito ring | Statis tics | MIB-II 13 -39 Monito ring | Statis tics | MIB-II | Int erfac es 13-40 Monito ring | Statis tics | MIB- II | TC P/UDP 13 -42 Monito ring | Statis tics | MIB-II | IP 13-45 Monito ring | Stat[...]
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Cont ents viii VPN 3000 Seri es Concentrato r Reference V olume I: Configu ration 78-13782-01[...]
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ix VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 Preface The VPN 300 2 H ardwar e Clie nt Re ference pr ovide s gui del ine s f or co nfi guri ng the Ci sco VPN 30 02, details on all the func tions availab le in the VPN 3002 Hardware Client Man ager , and instructions for using th e V PN 3 002 Co mm and L i ne I nter fac e. Prerequisites W e a s[...]
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x VPN 3002 Hardwar e Client Referenc e OL-1893-01 Preface Organization Chap ter 5 Servers Explains how t o con fig ure the V PN 3 002 to communica te with DNS servers to convert hostnames to IP addr es ses. Chap ter 6 Tu n n e l in g Explain s how to conf igure I PSec. Chap ter 7 IP Routing Explains how to c onfi gu re st atic rout es , de fa ult g[...]
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xi VPN 3002 Hardware C lient Referen ce OL-1893-01 Pre face Related Docu mentat ion Related Documentation Refer to t he follow ing doc uments for fu rther inf ormati on about Cisco VPN 3000 Seri es appl ications an d products . VPN 3002 Hardwa re Clie nt Docu mentation The VPN 300 2 Har dware Client Getting Start ed manua l pr ovid es info rma tion[...]
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xii VPN 3002 Hardwar e Client Referenc e OL-1893-01 Preface Docum ent ation con ve ntions version s on the Cisco w eb site, cl ick the Suppor t icon on t he toolbar a t the top of the VPN Co ncentra tor Manager, Hardware Client Manager, or Client window . T o open t he docum entation , you ne ed Ac robat ® Reader 3.0 or later; ve rsion 4.5 is inc [...]
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xiii VPN 3002 Hardware C lient Referen ce OL-1893-01 Pre face Obtaining Docu mentation Data Formats As you configure and manage the system, enter data in the following formats unless the instruct io ns indi cate ot herwise: Obtaining Documentation The follow ing sec tions provi de sources fo r obtaining doc umen tation from Ci sco System s. World W[...]
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xiv VPN 3002 Hardwar e Client Referenc e OL-1893-01 Preface Obtain in g technica l assistan ce Ordering docu mentation Cisco do cumentati on is availab le in the follow ing ways: • Register ed Cisco D irect C ustom ers c an o rde r Ci sco Pr odu ct doc umen tat ion from t he N etwo rking Products Ma rketPlace : http://www .cisco.com/cg i-bin/orde[...]
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xv VPN 3002 Hardware C lient Referen ce OL-1893-01 Pre face Obtaining technical assistance Customers a nd partn ers can self-reg ister on Cisco.com to obt ain addit ional pers onalized i nforma tion and services. Registere d u sers can order p roducts, c he ck on the status of an order, access technical support, and view ben efits specific to their[...]
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xvi VPN 3002 Hardwar e Client Referenc e OL-1893-01 Preface Obtain in g technica l assistan ce[...]
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C HAPTER 1-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 1 Using the VPN 3002 Hardwa re Client Manager The VPN 3002 Har dware Client Manager is an HTML-based int erface that lets you config ure, admini ste r , monit or, and manage the VPN 3002 w it h a sta nd ard w eb bro ws er . T o use it, y ou c on nect to the VP N 30 02, us ing a PC and b [...]
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1-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Connecting t o the VPN 3002 Us ing HTT P Java Sc ript and C o okies Be sure Java Script and Cookies a re enabl ed in the b rowser . Refer t o the docu mentatio n for y our browser for in struct ions. Navigat ion Toolb a r Do not use the br ow[...]
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1-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1 -1 VPN 3002 Hardw are Client Ma nage r Login Sc r een T o contin ue usin g H TTP for the wh ole sessi on, sk ip to “ L ogging i nto the VP N 3002 Hardw are Clien t Manager . ” I[...]
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1-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Installing the SSL Certificat e in Your Brows er Follow these steps to inst all and use the SSL certificat e for the first time. W e provide separate instru cti ons fo r Int erne t Exp lo rer an d N et sca pe Navi ga tor wh en th ey div erge.[...]
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1-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1 -3 Inter net Explor er File Do wnload Dialog Box 3. Click the Open this file from its curr ent locat ion ra dio but ton, then cl ick OK . The browser displays th e Certificate dial [...]
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1-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Installing the SSL Certificat e in Your Brows er Figur e 1 -5 Inter net Explor er Certifi c at e Manag er Impor t Wizard Dialog Bo x 5. Click Next to cont inue. The w iza rd op ens t he n ex t di alo g box a ski ng yo u t o sel ect a ce rti f[...]
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1-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1 -7 Inter net Explor er Certifi c at e Manag er Impor t Wizard Dialog Bo x 7. Click Fi nish . The wiza rd open s the Root Cer tifica te Store di alog box ask ing you to confir m the [...]
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1-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Installing the SSL Certificat e in Your Brows er Figur e 1 -1 0 Int er net Explore r Secur ity Alert Dialog Bo x 11. Click OK . The VPN 300 2 Hardw are Client displa ys the HTT PS version of the Manager log in screen. Figur e 1 -1 1 VPN 3002 [...]
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1-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1-1 2 Int er net Explor er 4.0 Cer tifica te P ro pert ies Scr een Click any of the Field items to see Det ails. Click Close when fin ished. Second , you c an v iew al l the certif ic[...]
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1-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Installing the SSL Certificat e in Your Brows er Reinstallation Y ou need to inst all the SSL certifica te from a given VPN 3002 only once . If you try to reinstall it, Net scape displays the note in Fi gure 1-14 . Cl ick OK and ju st con ne[...]
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1-11 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1 -16 Netsca pe New Cer tificate A uthorit y Scr een 2 2. Click Next> to proc eed. Netscap e displays the next New Cer tificat e Authori ty screen , which le ts you exami ne detai[...]
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1-12 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Installing the SSL Certificat e in Your Brows er Figur e 1 -18 Netsca pe New Cer tificate A uthorit y Scr een 4 4. Y ou mus t check at leas t the first bo x, Accept t his Cert ificate A uthority for Cert ifying network sites . Click Next >[...]
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1-13 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1 -20 Netsca pe New Cer tificate A uthorit y Scr een 6 6. In the Nickname field, enter a descript ive name for this certifica te. “ N ickname ” is s omething of a misnome r . W e[...]
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1-14 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Installing the SSL Certificat e in Your Brows er Figur e 1 -22 VPN 3002 Hardw are Cli ent Manag er Login Sc r een Using HT TPS (Netscape) The browser maintains the HT TPS state until you close it or acce ss an unsecured site; in the lat ter [...]
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1-15 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Installing the SSL Certificate in Your Browser Figur e 1 -23 Netscape Se cur ity Info Wi ndo w Click V iew Certif icate t o see details of the specific certi f icate in use. Figur e 1 -24 Netsca pe V iew Cer tificate Scr een Click OK whe[...]
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1-16 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Connecting t o the VPN 3002 Us ing HTT PS Figur e 1 -25 Netsca pe Cert ificat es Signer s List Select a cert ificate, then click Edit, V erify , or Delete . Click OK wh en fini sh ed . Connecting to the VPN 3002 Using HTTPS When you ha ve in[...]
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1-17 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Logging in to the VPN 3002 Hardware Client Ma nager Figur e 1 -26 VPN Hardw are Clie nt Manag er HTTP S Login Scr een Logging into th e VPN 3002 Hardwa re Client Manage r Logging int o the V PN 3 002 H ardw a re Cli ent Ma na ger is t he[...]
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1-18 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Logging into the VPN 300 2 Hardw are Client M anage r Figur e 1 -27 Manag er Main W elcome Scr een From here yo u can nav igate the Mana ger using either the table of cont ents in th e left frame, or t he Manage r toolb ar in the top fr ame.[...]
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1-19 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Interactive Hardware Client and Individual User Authentication Interactive Hardware Client an d Individual Use r Authentication Intera ctive ha rdware client a nd individu al user au then ticatio n provi de securi ty by requi ring ma nua[...]
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1-20 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Logging In Wi th Int era ctive Hardw are Client and Individual Us er Authen ticat ion Figur e 1 -28 VPN 3002 Hardw are Cli ent Manag er Login Scr een Step 1 Click the Connection Login Status butt on. The Connec tion/ Login Stat us screen dis[...]
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1-21 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Logging In With Interactive Hardware Client and Individual User Authentication Figu re 1 - 30 VP N 30 02 In teractive A uth entic atio n Screen Step 1 Enter the u ser na me a nd passw ord f or the VP N 3 002 . Step 2 Click Connect . If y[...]
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1-22 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Logging In Wi th Int era ctive Hardw are Client and Individual Us er Authen ticat ion Figur e 1 -32 Individual User A uthentication Scr een Step 1 Enter the us erna me and pa sswor d f or t his VPN 3002 u s er . Step 2 Click Logi n . If the [...]
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1-23 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Understan ding the VPN 3002 Har dware Clien t Manager Wi ndow Understandin g the VPN 3002 Hardware Client Manager Windo w The VPN 3 002 Har dw are Cli ent Mana ge r wi ndow on you r b rowse r con s ist s of thre e fr am es — top, lef t[...]
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1-24 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Unders tanding th e VPN 3 002 Hardw are Client Manager Window Titl e ba r The title b ar at th e t op o f the bro wser window i nc lude s the VPN 30 02 device na me o r I P a ddre ss in br ac ket s, for e xa mpl e, [ 10. 10. 4.6]. Status bar[...]
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1-25 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Understan ding the VPN 3002 Har dware Clien t Manager Wi ndow Save Click the Save icon to save the active configurat io n and make it the boot configura tion. In this state, the reminde r indicates that the acti ve config urat ion is the[...]
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1-26 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Unders tanding th e VPN 3 002 Hardw are Client Manager Window Open or expanded Click th e open/exp ande d icon to close subordinat e sections an d titles. Clicking on this icon does not c hange the screen in the main frame. Main frame (Manag[...]
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1-27 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 1 Using th e VPN 3 00 2 H ard ware Client M ana ger Organiz ation of the VPN 3002 Hardware Client Ma nager Organization of the VPN 3002 Hard ware Client Manager The VPN 300 2 Hardw are Clien t Manager consists of thre e major sec tions and man y subsection s: • Configuratio n: setting a[...]
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1-28 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 1 Using the V PN 3002 Hardware Client Ma nager Naviga ting the VPN 3002 Hardw are Client Manage r Navigating the VPN 3002 Hardware Client Man ager Y our prima ry tool fo r naviga ting the V PN 3002 H ardware C lient Man ager is th e table of contents in the left f rame. F igure 1-3 5 sh [...]
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C HAPTER 2-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 2 Configuration Configuring th e VPN 3 002 means settin g all the p arameters tha t govern its u se and f unctionality a s a VPN devic e. Cisco supplies default param eters that cover typical installations and uses; afte r you supply minimal parameters in Q uick Configuratio n, the syste[...]
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2-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Cha p ter 2 Co nf i gur at i on Configur ation[...]
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C HAPTER 3-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 3 Interfaces This sec tion of th e VPN 3002 Hardware Client Manag er applies f unctions that are inte rface-spec ific, rather than s ystem-wi d e. Y ou confi gure two ne twork interfa ces for th e VPN 3002 to oper ate as a VPN device: the priv ate inter face and the public interface. I f[...]
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3-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 3 Interface s Configur ation | Interfaces Figu re 3-1 VP N 30 02 Con fig uration | Inter faces S creen T o configur e a module , either click the appropri ate link in th e statu s table; or use the mous e pointe r to select the module on t he back-pa nel image , and click anywhere in th e [...]
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3-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 3 Interface s Configuration | Interfaces Status The oper ational statu s of this interface: • UP (green) = Configured , enabled, and operat ional; rea dy to pass d ata t raf fic. • DOWN (red) Configu red but disab led or discon necte d. • Te s t i n g = In test mode; no regular da ta[...]
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3-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 3 Interface s Configur ation | Interfaces | Pri va te Configuration | In terfaces | Priva te This screen lets y ou c o nfigur e par am ete rs fo r the p r ivate i n terfac e. It disp lay s th e c urr en t para meter s , if any . Figur e 3-2 Con figur ation | Int erface s | Pr iva te S cre [...]
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3-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 3 Interface s Configuration | Interfaces | Private Subnet Mask Enter the subnet mask for th is inter face, using d otted de cimal no tation (fo r example 255.2 55.255.0) . The Manager automatic ally supplies a stan dar d subnet mask appropr iate for the IP address you just enter ed. For ex[...]
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3-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 3 Interface s Configur ation | Interfaces | Pub lic Configuration | In terfaces | Public This scre en lets you select a conne ction me thod — DHCP , PPPoE, or static IP addressing — for the pu blic interfac e. It also allows you to disab le the public interfa ce. Figur e 3-3 Con figur [...]
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3-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 3 Interface s Confi guratio n | Interf aces | Public PPPoE User Name If you have selecte d PPPoE, enter a v alid PPPoE username. PPPoE Password If you have selecte d PPPoE, enter the PPPoE password for the username you enter ed above. Verify PPPoE Password If you have selected PPPoE, enter[...]
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3-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 3 Interface s Configur ation | Interfaces | Pub lic Duplex If you ar e using sta tic IP addr es sin g, c lick t he dr op- down me nu but ton an d sel ect the int erfa ce transmission mode : • Auto = Let the VPN 3002 automati cally detect an d set the appropriate tra nsmission mode, eithe[...]
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C HAPTER 4-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 4 System Configuration System co nfigurat ion mean s configur ing parame ters for syste m-wide functions in the VPN 3002. Configuration | System This se cti on of t he Ma na ger let s you c onf igur e para me ters fo r: • Servers : id entifying servers for DNS in formation for the VPN [...]
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4-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 4 System Configuration Configur ation | System[...]
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C HAPTER 5-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 5 Servers Configuring server s means identifying DNS serv ers to the VPN 3002 so it can communi cate with them correc tly . DNS ser vers con vert host names to I P addresse s. The V P N 3002 f unc tions as a client o f these servers. Configuration | System | Servers This se cti on of the[...]
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5-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 5 Se rv e rs Configur ation | Syst em | Se rvers | DN S Figur e 5-2 Con figur ation | S ystem | Serv ers | DNS Scr een Enabled T o use D NS f unct ions, check Enabled (the defa ult ). T o disa ble DN S, cle ar the box. Domain Enter th e name of th e regist ered domai n of the ISP for the V[...]
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5-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 5 Servers Confi guratio n | System | Servers | DNS Timeout Period Enter the initial time in seconds to wait for a response to a DNS query before sendi ng the query to the next serve r . Minimum is 1, de fault is 2, maxi mum is 3 0 seconds. This t ime doubl es with each re try cy cle throug[...]
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5-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 5 Se rv e rs Configur ation | Syst em | Se rvers | DN S[...]
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C HAPTER 6-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 6 Tunneling T unnel ing is t he h eart of virt u al pri vat e ne twork in g. Tunnels make it p ossibl e t o use a p ubl ic T CP/IP networ k, such as the Internet , to crea te secure con nections between re mote use rs and a priv ate corpor ate network. The secur e connec tion is called a[...]
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6-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 6 Tunneling Configur ation | System | Tunn eling Protocol s Configuration | System | Tunne ling Protocol s This section let s you configure the IPSec tunn eling protocol. Click IPSec on the Tunneling Protoco ls screen . Figur e 6-1 Con figur ation | S ystem | T unneling Pr otocol s Scr e e[...]
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6-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 6 Tunnel ing Config uration | Syste m | Tunnel ing Pr otocols | IPS ec – DES-56 – 3DES-168 • Extended Auth entication (XAu th) • Mode Co nf igurat ion (a lso k nown a s I SAKM P C onf igura tion M etho d) • T u nnel Enc aps ulatio n M ode Figur e 6-2 Con figur ation | S ystem | T[...]
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6-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 6 Tunneling Configur ation | System | Tunn eling Protocol s | IPSe c Note If you a re using host names, it is w ise to have ba ckup DNS an d WINS serve rs on a separa te networ k from tha t of the prima ry DN S an d WINS se rve rs. Othe rwi se, i f client s behi nd the VP N 3002 ob tain DN[...]
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6-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 6 Tunnel ing Config uration | Syste m | Tunnel ing Pr otocols | IPS ec The VPN 3 002 in Farg o first tries to reach Sa n Jose. If the initial I KE packet for th at connection (1) t imes out (8 seconds), it tri es to connect to Austin (2). Should this negot iation also time out, it tries to[...]
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6-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 6 Tunneling Configur ation | System | Tunn eling Protocol s | IPSe c About IPSec over T CP IPSec over TCP en capsulate s encrypted data traf fic within TCP pack ets. This featu re enables th e VPN 3002 to op erate i n an envi ronment in which st andard E ncapsula ting Secu rity Proto col ([...]
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6-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 6 Tunnel ing Config uration | Syste m | Tunnel ing Pr otocols | IPS ec Password In the Group Pa ssword field, e nter a unique password for this group. Th is is the gro up password config ured on t he VPN Concentra tor t o w hich thi s VPN 300 2 conn ec ts. Mi ni mum is 4, maxi mu m is 3 2 [...]
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6-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 6 Tunneling Configur ation | System | Tunn eling Protocol s | IPSe c[...]
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C HAPTER 7-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 7 IP Routing The V PN 300 2 inclu des a n I P r outi ng subs yste m wi th stat ic rout ing , d efau lt gat ewa ys, a nd DH CP . T o route packets , the subs ystem uses static ro utes and th e default gateway . If y ou do not conf igure th e default gateway , the subsyst em drops pa ckets[...]
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7-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 7 IP Routing Configurati on | System | IP Routin g | Stat ic Routes Configuration | System | IP Ro uting | Static Routes This se cti on of t he Ma nage r lets you c onf igur e stati c ro ut es fo r IP rou tin g. Figur e 7 -2 Configur ation | S ystem | IP Routin g | Static Rout es Scree n S[...]
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7-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 7 IP Routing Configuration | System | IP Routing | Static Routes | Add or M odify Configuration | System | IP Ro uting | Static Routes | Add or Mo dify These Ma nager scr eens let you : • Add : Configure and add a new static, or manual, rout e to the IP rout ing table. • Modify : Mod i[...]
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7-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 7 IP Routing Configur ati on | System | IP Routin g | Default Gat ew ay s Destination Click a ra dio butt on to select the outb ound des tination fo r these pack ets. Y ou can select on ly one destinatio n: either a specific r outer/g ateway , or a VPN 3 002 interfac e. Destination Router [...]
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7-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 7 IP Routing Configuration | System | IP Routing | Default Gateways Default Gateway Enter the IP addr es s of the defa ult gat ewa y or ro uter. Use dot ted deci mal not at ion; for e xampl e, 192.168. 12.77. Thi s address must not be the same as the IP address conf igured on any VPN 3002 [...]
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7-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 7 IP Routing Configur ati on | System | IP Routin g | DHCP Configuration | System | IP Routing | DHCP This sc reen le ts you con figu re D HC P (D ynami c H os t Con figu ratio n Pr otoc ol) serve r para met ers t hat apply to DHCP serve r functions within th e VPN 3002. The DHCP server fo[...]
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7-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 7 IP Routing Config uratio n | System | IP Routi ng | DHCP Opti ons Apply/Ca ncel T o apply the set tings for DHCP para meters, and to in clude your setting s in the active c onfiguration, cli ck Apply . The Manager returns to the Configura tion | System | IP Routing screen. Reminder: T o [...]
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7-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 7 IP Routing Configur ati on | System | IP Routin g | DHCP Options | Add or Modif y T o remove a co nfigure d DHCP op tion, se lect the option fro m the list a nd click Delete . Ther e is no confir m ation or undo. The Manager refreshes the scree n and shows the rema ining DHCP options in [...]
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7-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 7 IP Routing Configuration | System | IP Routing | DHCP Options | Add or M odify Nonconfigurable DHCP Options Y ou cannot conf igure the fo llowing DHCP Options: • Subnet Ma sk (option 1) • Router (o pt ion 3) • Domain N ame Server (option 6 ) • Dom ain N ame (opti on 15) • NetBi[...]
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7-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 7 IP Routing Configur ati on | System | IP Routin g | DHCP Options | Add or Modif y[...]
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C HAPTER 8-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 8 Management Protocols The VPN 3 002 Hardware Client incl udes various b uilt-in server s, using v arious proto cols, that let you perform typical network and syste m manage ment fun ctions. Thi s secti on explain s how you confi gure and en able th ose se rv er s. Configuration | System[...]
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8-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configurati on | System | Mana gem e nt Protocols | HTTP/HTTPS Configuration | System | Manage ment Protocols | HTTP/HTTPS This screen lets you configure and enable the VPN 3002 HTTP/HTT PS server: Hypertext T ransfer Protoco l and HTTP ove r SSL (Secur e Sockets [...]
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8-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Config uratio n | System | Management Prot ocols | HTT P/HTTPS Enable HTT PS Check the bo x to enab le the HTTPS se rver . The box is ch ecked by d efault. HT TPS, also know n as HTTP over SSL, le ts y ou use the Ma nage r over an enc ry pted conn ec ti on. Enable [...]
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8-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configur ati on | System | Mana gement Proto col s | Telnet Figur e 8-3 Con figur ation | S ystem | Manag ement Pr ot ocols Scr een Configuration | System | Manage ment Protoc ols | Telnet This screen lets y ou configure and enable the VPN 3002 T elnet termi nal e[...]
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8-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Confi guration | Syste m | Manageme nt Protoco ls | Tel net Enable Te lnet/SSL Check t h e box to ena ble T elnet over SSL. Th e box is checke d by de fault . T elnet/SSL uses T elnet over a secu re, encry pted conn ection. Telnet Port Enter th e port n umber t hat[...]
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8-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configur ation | System | Mana gement Proto col s | SNMP Configuration | System | Manage ment Protoc ols | SNMP This sc reen l et s yo u con fig ure and e nabl e t he SN MP (Sim ple N etwor k Mana geme nt Protoc ol) a gent . When enab led, you c an use an SNMP ma [...]
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8-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Configuration | System | Manageme nt Protoco ls | SNM P C ommunities Reminder: T o save the active configuration and make it the boot configura tion, click the Save Needed icon at th e top of the Manage r window . T o disc ard your settings, click Can cel . T he Ma[...]
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8-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configur ation | System | Mana gement Proto col s | SNMP Commu nities Community Strings The Commu nity Strings list shows SNMP commu nity stri ngs that have been co nfigure d. If no strings have been config ured, the list shows -- Empty -- . Add/Mo dify/Delete T o[...]
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8-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Configuration | System | Manageme nt Protoco ls | SNM P C ommunities Figur e 8-1 0 Configur ation | Sys tem | Ma nag ement Pr otocols | SN MP Communitie s | Add Screen Community String Enter th e SNMP commu nity str ing. Maxi mum 31 charact ers, case - sensiti ve. [...]
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8-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configurati on | System | Mana gem e nt Protocols | SSL Configuration | System | Manage ment Protoc ols | SSL This scr een lets you c onfigure t he VPN 3002 SSL (Secure Sock ets Layer ) protocol se rver . These se ttings apply to bo th HTTPS and T e lnet over SSL[...]
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8-11 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Configur ation | System | Ma nagement Protocol s | SSL Figur e 8-12 Configur ation | Sys tem | Ma nagement Pr otocols | SSL Scr een Encryption A lgorithms Check the boxes for t he encr yption al gorithms that the VPN 3002 SSL server c an negoti ate with a client a[...]
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8-12 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configurati on | System | Mana gem e nt Protocols | SSL SSL Vers ion Click the d rop-do wn m en u but ton and sel ec t the SSL ve rs ion to use . SSL V ersion 3 h as mo re sec urity options than V e rsion 2, an d TLS (Transport Laye r Securit y) V e rsion 1 has m[...]
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8-13 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Confi guratio n | Syst em | Managem ent Pr otocols | S SH Figur e 8-13 Configur ation | Sys tem | Manag ement Pr otocols Sc r een Configuration | System | Manage ment Protoc ols | SSH This sc reen le ts you con figu re t he V PN 3002 SSH (S ecur e She ll ) prot oc[...]
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8-14 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configurati on | System | Mana gem e nt Protocols | SSH Enable SS H Check th e box to enab le the SSH server . T he box is ch ecked by de fault . Disabli ng the SSH server provi des addit ional securit y by preven ting SSH access . Enable SS H on Public Check the[...]
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8-15 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Confi guratio n | Syst em | Managem ent Pr otocols | S SH Apply / C ancel T o appl y your SSH settings, and to inclu de your settings in the active conf iguration, click Apply . The Manager ret urns t o the C onf igura ti on | Syst em | M ana geme nt Pr otoc ols s[...]
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8-16 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configur ation | System | Mana gement Proto col s | XML Configuration | System | Manage ment Protoc ols | XML This scree n lets you configure the VPN 300 2to support an XML-ba sed interface. En abling XML manage ment (t he d ef au lt co ndi ti on) a ll ows the VP[...]
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8-17 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 8 Manage ment Protoco ls Confi gurati on | System | Manageme nt Protoco ls | XML HTTPS IP Address Enter t he I P a ddres s fr om whi ch to a llow HTT PS ac cess on the VPN 30 02 pub lic in terfa ce. HTTPS Wildcard-mask Enter the wildca rd mask for the HTTPS IP address. Note En ter a wildc[...]
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8-18 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 8 Managemen t Protocol s Configur ation | System | Mana gement Proto col s | XML[...]
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C HAPTER 9-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 9 Events An event is any sig nifican t occurr ence within or af fecting t he VPN 300 2 such as an alarm, trap, error conditi on, netw ork proble m, task c ompleti on, thresh old breac h, or stat us chan ge. The VPN 3002 records events in an event log, which is st ored in nonvolatile memo[...]
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9-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Event Class EVENTM IB Event MIB changes* FSM Finite St ate Ma ch ine sub system ( for d eb uggin g)* F TPD F TP da emon su bsyst em GENERA L NTP sub system and oth er ge nera l e vents HARDW AREMON Hardware mo nitori ng (fans, tempe rature , voltages, etc .) HTTP HTTP subsy stem [...]
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9-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Event Seve rity Level Note Th e Cisco-sp ecific event clas ses provide informa tion that is me aningful only to Cisco e ngineeri ng or suppor t perso nne l. Als o, the DB G and D E CODE eve nt s requir e signif icant sy st em resourc es and might se riou sly d egra de pe rf orma n[...]
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9-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Event Log Event Log The VPN 3002 records events in an event log, which is stored in nonvo latile memory . Thus the event log persists ev en if the syst em is power ed off. For troublesho oting any syst e m difficulty , or just to exa mine details of system acti vity , consult the[...]
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9-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Configuration | System | Events Configuration | System | Events This sect ion of the Ma nager l ets you conf igure how the VPN 30 02 handle s events. Events provide inform ation fo r system moni toring, auditing , manage ment, ac count ing, and trou blesh ooting. Figur e 9-1 Con f[...]
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9-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | Even ts | G ene ral Syslog Fo rmat Click the Sy slog Form at dro p-dow n menu bu tto n and c hoose th e f orm at for a ll eve nts se nt to U NIX syslog serv ers. Cho ices a re: • Original = Original VPN 3 002 even t format with info rmation on o ne li[...]
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9-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Config uratio n | Syst em | Event s | General The Origin al severitie s and the Cisco IOS sever ities dif fer . Orig inal severitie s number f rom 1-13. (Fo r the meaning o f each Original sev erity , see T ab le 9-2 on page 9-3 .) Cisco IOS sev erities number from 0 – 7. Ta b l[...]
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9-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | Even ts | Classes Severity to Trap Click the drop-d own menu button and select the ran ge of event severity levels to send to an SNMP network manageme nt system (NMS) by default. Event messages sent to SNMP systems are called “ traps. ” The choi c e[...]
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9-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Confi gurati on | System | Events | Cla sses Figur e 9-3 Con figuration | S ystem | Eve nts | Classe s Scr een T o configu re defaul t event handli ng, click t he highlight ed link tha t says “ Click her e to configur e gen eral event paramete rs . ” Configur ed Ev ent C las s[...]
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9-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | E ven ts | Classe s | Add or Modify Configuration | System | Events | Classes | Add or Modify These scr eens let you: Add: Configure and add the spe cial handling of a specif ic event class. Modify: Modify the special handling of a specif ic event clas[...]
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9-11 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Config uratio n | System | Events | Classes | Add or Modify Severity to Console Click th e drop-dow n menu bu tton and se lect the ra nge of ev ent severi ty leve ls to display on the con sole. The ch oices are : None, 1, 1-2, 1-3,..., 1-13. Th e default is 1-3 ; if you choo se t[...]
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9-12 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | Even ts | Trap Desti nat ions Configuration | System | Events | T rap Destinations This sectio n of t he Mana ge r lets you con figur e SNM P networ k ma nage ment system s as de stina tio ns of even t tra ps. Ev ent m ess ages s ent to SNMP syst ems a[...]
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9-13 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Config uratio n | System | E vents | T rap Destin ations | Add or Modify T o remove an SN MP tra p dest inati on tha t ha s been c onfi gur ed, sel ect th e dest ina tion from t he list an d click Delet e . Ther e is no confi rmation or und o. The Manage r refres hes t he scre en[...]
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9-14 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | Even ts | Sysl og Servers Port Enter the UD P p ort num ber by w hich you ac cess t he de sti natio n SNM P se rv er . U se a d eci mal numb er from 0 to 6553 5. The de fault is 162 , which is the well-kn own port numbe r for SNMP traps. Add or Apply/C[...]
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9-15 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Config uratio n | Syst em | Event s | Syslog Serv ers Syslog Se rvers The Sysl og Servers list s ho ws th e UNI X sy s lo g se rv er s that h a ve been config u red a s re cip ien ts of ev en t messages. Y ou ca n con figure a m aximum of f ive syslog se rver s. If n o syslog ser[...]
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9-16 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | Even ts | Sy sl og Servers | A dd or M odify Configuration | System | Events | Syslog Servers | Add or Modify These Ma nager scr eens let you : Add : Conf ig ur e an d ad d a UNIX sys lo g ser ve r as a rec ipi ent of event messa ge s. Y ou can config [...]
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9-17 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 9 Events Con f igur atio n | S yst em | E vent s | Sysl og S er vers | Add or M od ify Add or Apply/C ancel T o add this server to the list o f syslog server s, click Add . O r to ap ply your changes to thi s syslog se rver, click Apply . Both actions include your en try in the active con[...]
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9-18 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 9 Even ts Configur ati on | System | Even ts | Sy sl og Servers | A dd or M odify[...]
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C HAPTER 10-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 10 General General config uration paramet ers include VPN 3002 environ ment items: system identifica tion, time, and date . Configuration | System | General This secti on of the Ma nager l ets you conf igure gene ral VPN 3002 parame ters. • Identi fication : system na me, co ntact per[...]
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10-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 10 General Configur ati on | System | Gen eral | Identificat io n Configuration | System | General | Identification This scree n lets y ou configure system identif ication p arameters t hat are stor ed in the standard MIB-II system obje ct. Network ma nageme nt systems us ing SNMP can re[...]
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10-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 10 General Configur ation | System | General | Time and Date Configuration | System | General | Time and Dat e This screen lets you set the time and date on the VPN 3002. Setting the correct tim e is very important so th at l ogg ing inf orm at ion is acc ur ate . Figur e 1 0-3 Configur a[...]
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10-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 10 General Configur ati on | System | Gen eral | Time and Dat e Reminder: T o save the active configuration and make it the boot configura tion, click the Save Need ed icon at the top of the Manage r window . T o discar d your set tings, c lick Cancel . The M anager returns to the Conf i[...]
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C HAPTER 11-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 11 Policy Management The VPN 300 2 works in eit her of two mode s: Client mode or Networ k Extensi on mode. Policy ma nage ment o n the VPN 30 02 includ es deci din g w het her y ou wa nt t he V PN 3002 t o use Cl ie nt Mode o r Ne tw ork E xten si on mod e. Thi s sect ion lets you e na[...]
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11-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 11 Policy Mana gement Netwo rk Extensi on M ode The net work and ad dresses on th e privat e side of the V PN 3002 ar e hidden , and ca nnot be acce ssed direct ly . VPN 3000 Series VPN Concentrator Settings Required for PAT For the VPN 300 2 to use P A T , these ar e the require ments f[...]
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11-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 11 Policy Mana gem e nt Networ k Extensi on Mode Network Extension Mode with Split Tunneling Y ou alwa ys assi g n the VPN 30 02 to a clie nt gr oup on the cen tral- site VPN Co ncen tr ato r . If yo u ena ble split tunneling for that grou p, IPSec operates on all traffic that travels thr[...]
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11-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 11 Policy Mana gement Netwo rk Extensi on M ode Tunnel Initiation The VPN 3 002 always initiat es the tun nel to th e central-site VPN Concentrator . The central- site VPN Concent rator cannot ini tiate a tunn el to a VPN 3002 . The V PN 3002 cr eates on ly one IPSec tunnel to the centr [...]
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11-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 11 Policy Mana gem e nt Config uration | Po licy Manag ement T able 1 1 -1 D ata Initiation: VPN 3002 and Centr al-Site VPN Conce ntrat or Configuration | Policy Managemen t The Con fi gura tion | Polic y Ma na geme nt s cr een int roduc es thi s sec tio n o f th e Man ager . Figur e 1 1 [...]
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11-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 11 Policy Mana gement Configur ati on | Policy Manag ement | Traffi c M anageme nt | PAT PAT T o configure P A T (Por t Address T ransl ation) cli ck PAT . Configuration | Policy Managemen t | Traffic Management | PAT The Con figu ratio n | Polic y Mana geme nt | Traffic Manage me nt | P[...]
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11-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 11 Policy Mana gem e nt Confi gurati on | Poli cy Manage ment | Traf fic Man agement | PAT | Ena ble PAT Enable d Check the box to ena ble Client Mode (P A T), or clear it to enable Netwo rk Extensio n Mode. Note Re member that to use Net work Ext ension Mo de, you mu st configur e an IP [...]
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11-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapt er 11 Policy Mana gement Configur ati on | Policy Manag ement | Traffi c M anageme nt | PAT | Enable[...]
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C HAPTER 12-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 12 Administration Admin istering th e V PN 3002 inv ol ves a ctiv itie s tha t k eep t he syst em op erat iona l a nd se cu re. Configur ing the sys tem se ts the p ar amete rs that go vern its use a nd func tiona lity a s a V PN dev ice , but administration involves higher level ac tiv[...]
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12-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Soft wa re Update Figur e 12-1 A dmin istr ation Scre en Administration | Software Update This sect ion of the Ma nager l ets you upda te the VP N 3002 exec utable syst em softwa re. Th is proces s uploads the fil e to the VPN 3002, which then verif ie[...]
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12-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Software Update Figur e 12-2 A dministr ation | Softw are Updat e Scr een Current So ftware Re vision The n ame, ver sion numbe r , and date of the softwa re imag e curr ently ru nning o n the system. Browse... Enter the comp lete pathname of th e new i[...]
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12-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Soft wa re Update Software Update Prog ress This windo w shows th e pr ogres s of t he so ftw are up load . It re fr esh es the num be r of by tes tra nsf erre d at 10-second intervals. Figur e 12-3 A dministr ation | Softw are U pdate P rogr ess Windo[...]
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12-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Admi ni s trati on | S ystem Rebo o t Figur e 12-5 A dministr ation | Softw are U pdate E r r or Scr een Administration | System Re boot This scre en lets you re boot or shut down (halt ) the VPN 30 02 with variou s options. W e strongly recommend t hat yo u shut down t[...]
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12-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Syst em Reb oot Figur e 12-6 A dmin istr ation | Syst em Reboo t Scr e en Action Click a r adio but ton to selec t t he de sired a c tion. Y o u ca n sele ct only on e act ion. • Reboot = Reboot the V PN 3 002. Re boo ting termi nat es al l session s[...]
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12-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administr ation | Pi ng • Reboot ignoring the Configuration file = Rebo ot using all the factory defa ults; that is, start the system as if it had no CONFIG file. Y ou will need to go through all th e Quick Configuratio n steps describe d in t he VP N 30 02 Ge ttin g [...]
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12-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Ping Addres s/Hostn ame to Pin g Enter the IP addr es s or h ostna me o f the syste m you wa nt to t est. (If you co nfi gured a DN S se r ver, you can ente r a hostna me; othe rwise, en ter an IP add ress.) Maximum is 6 4 character s. Ping/Cance l To [...]
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12-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administr a tion | Access Rights Administration | Access Rights This se cti on of t he Ma nage r lets you c onfi gur e an d c on trol ad mi nistra ti ve acc ess t o t he V PN 30 02. • Administrato rs : confi gure admi n istrat or u ser na mes, passw or ds, a nd right [...]
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12-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Administrati on | Access Right s | Administrato rs Administrator The VP N 3002 has three prede fined ad ministra tors: • admin = System administrator with access to, and rights to change, all areas. This is the only administr ator enabled by default ; in other words, [...]
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12-11 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administratio n | Access Rights | Access Setti ngs Administration | Access Rights | Access Settings This screen lets you co nfigure general optio ns for administrator access to the Manager . Figur e 12-12 A dministr ation | A ccess Rig hts | A ccess Set tings Scr een S[...]
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12-12 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini stration | F il e Ma nagemen t Administration | File Management This sect ion of the M anager lets you manage files in VPN 300 2 Flash mem ory . (Flash mem ory acts like a disk.) Th ese files inc lude CONF IG, CONF IG.BA K, saved log fil es, and cop ies of any of[...]
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12-13 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administ ration | File Man agement | Swap Conf ig Files Swap Config Files Swap Confi g Files lets you swap the boot co nfigura tion fil e with the backu p configu ratio n file. When you sele ct this optio n, the Admi nistration | File Managemen t | Swap Co nfig Files w[...]
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12-14 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | File Ma nagemen t | Conf ig File Upload Administration | File Management | Config File Upload This scr een let s yo u use HT TP (Hy pe rte xt Transfer Prot ocol ) to tra nsfe r a c on figu ra tion fi le fr om your PC, or a sy stem acc essi ble from yo[...]
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12-15 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | File Management | Config File Upload Figur e 12-16 A dministr ation | File Manag ement | File Uploa d Prog ress Windo w When the upl oad is finishe d, or if the uploa d is cance lled, the pr ogress win dow clos es. File Upload S uccess The Manage r dis[...]
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12-16 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Certificate Manag ement Digital certifica tes are a form of digital identific ation used for auth entication. Certific ate Autho rities (CAs) issue them in the conte xt of a Public Key Infrastructure (PKI), which uses public-key /private-key en[...]
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12-17 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management If you have trouble en rolling or installin g digital certif icates via SCEP , enable both the CLIENT an d CER T event classes to a ssist in trou bleshooting . Digital c ertificat es indi cate the tim e fr ame during w hich they a re valid. T her[...]
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12-18 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Step 2 Click Click he re t o install a CA certif icate . Note The Click h er e to install a CA certificate option is o nly av ail ab le f rom th is w indo w wh en n o CA cert ificates a re instal led on th e VPN 300 2. If yo u do n ot see thi s[...]
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12-19 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management Installing CA Certificates M anually Note If you install a CA certificate using the ma nual method, you cannot use this CA later to request identity or SSL cer tificates with SCEP . If you want to be able to use SCEP to request certifica tes, obt[...]
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12-20 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Enrolling and Installing Identity Certificates When you generate a re quest for an identity cer tificate, you need to provide the foll owing informati o n. Ti p Che c k to be s ure t h at y ou have thi s info rm ati on befo re you be gin. T abl[...]
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12-21 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management V erif y Challen ge Passw ord - No Y es Re-enter the ch allenge password. Key Size - Y es Y es The algorithm for generating the p ublic-key /priva te-key pair , and the key siz e. If you a re request ing an SSL certific ate, of i f you are reques[...]
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12-22 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Enrolling and Installing Id entity Certificates Automaticall y Using SCEP Follow these steps for eac h identity certif icate you want to obtain: Step 1 Displa y the Adminis tration | Certifi cate Management sc reen. (Se e Figure 12- 19 .) Step [...]
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12-23 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management Figur e 12-25 A dministr a tion | Certific ate Man a gement | Enr oll | Identity Certific ate | SCE P Scree n Step 5 Fill in the fields and click Enr oll . (Fo r informat ion on the fiel ds on this scree n, see T able 1 2-1 .) T he VPN 3002 se nd[...]
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12-24 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Figur e 12-26 A dministr ation | Certific ate Manag ement | Enr ollment | Request G enera ted Scr een Step 6 Click Go to Cert ificate M anage ment . The Mana ger displa ys the Admini strati on | Certifi cate Managemen t screen. Y our new identi[...]
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12-25 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management Figur e 12-27 Admin is tr ation | Certific ate Man a g ement | Enr oll | Identity Certificat e | PKCS1 0 Scree n Step 5 Fill in the fields and click Enr oll . (Fo r informat ion on the fiel ds on this scree n, see T able 1 2-1 .) T he Manager di [...]
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12-26 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Step 7 Using the e nrollm ent requ est you just gen erate d, retrie ve an ident ity cert ificate from your CA and download it to yo ur PC accord ing to the procedures outlined by the CA. Step 8 Using t he Manag er , display the Admin istrati on[...]
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12-27 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management Figur e 12-31 A dministr ation | Certific ate Manag ement | Insta ll | Identity Cer tificate Scr een Step 12 Choose either installation meth od: Cut & Paste T ext or Upload F ile f rom W o rkst ation Step 13 The Ma nage r di spla ys a sc reen[...]
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Obtaining SSL Certificates If you us e a secure connec tion betwe en your b rowser and t he VPN 3002, th e VPN 300 2 requ ires an SSL certif ica te. Y ou only ne ed o ne SSL cer tifi cate on yo ur VPN 30 02. When you initial ly boot the VPN 3002 , a self-signed SSL cer tificate is au to mati cally generated. Bec ause a self-signe d certificate is s[...]
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12-29 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Certificate Management Enabling Digital Certificates on the VPN 3002 Note Be fore yo u ena ble d igita l ce rti ficat es on t he VPN 300 2, you m ust o btain a t l east one C A a n d one identity c ertificate. If you do n ot have a CA and an identity certificate instal[...]
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12-30 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Certificat e Ma nagemen t Deleting Digital Certificates Delete d igital cer tificates i n the following order : 1. Identity or SSL ce rtificate s 2. Subordina te certificates 3. Root cert ificates Note Y ou c annot de lete a c ertificat e if it i s in use b y an SA , if[...]
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12-31 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management Administration | Certificate Man agement This section of the Manager shows outstanding enro llment requests and all th e certificate s installed on the VP N 30 02, and it le ts yo u mana ge the m. The l inks at t he top of t his [...]
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12-32 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi fi cat e Managem e nt Certificate Authorities Tabl e This tabl e shows root and subord inate CA c ertifica tes instal led on the V PN 3002. Fields These f ields app ear in the Certificate Authorities table: Identity Certificates Table This table[...]
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12-33 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management SSL Certificate Table [ Generate ] This t able show s the SSL se rv er c ert ifica te insta lled on the VP N 30 02. The sy stem can h ave only on e SSL server certificat e installed: eit her a self -signed cer tificate or one iss[...]
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12-34 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi fi cat e Managem e nt Fields These fie ld s app ear in th e Certific ate Authorit ies, Ident ity Certifica tes, or SSL Certifica te tables: Field Con tent Subject/I ssuer The Common N ame ( CN) or Organizat ional Uni t (OU) (if p resent) , plus [...]
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12-35 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management Enrollment S tatus Ta ble This table tracks the status of active en rollment request s . The VPN 3002 sup ports one (inst alled) id entity certifi cate a nd one ( outstan di ng) enr ollment request . If you curr ently have a n id[...]
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12-36 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi fi cat e Managem e nt Status • In Prog ress = The reques t has been creat ed, bu t the requ este d certi ficate has not yet been installe d. This value is u sed only f or PKCS10 (manual ) enro llmen t requests . • Polling = The CA d id not i[...]
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12-37 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Enroll Administration | Certificate Man agement | Enro ll Choos e whether you ar e creatin g an enrollme nt reques t for an ident ity certifi cate or an SSL certif icate. Figur e 12-35 A dministr ation | Certific ate Man agemen[...]
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12-38 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi ficat e Manag em e nt | Enroll | Cer tifi cat e Type Administration | Certificate Man agement | Enro ll | Certificate Ty p e Choose the m ethod fo r enrolling the (id entity or SSL ) certific ate. Figur e 12-36 Administr ation | Cer tificat e Ma[...]
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12-39 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Enroll | C ertificate Type | P KCS10 Administration | Certificate Man agement | Enro ll | Certificate Ty p e | PKCS10 T o gene rate an enrollmen t request for an SSL or identity ce rtificate, you nee d to provide informati on a[...]
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12-40 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certifi cat e Managem e nt | Enrollmen t or Renewal | Req ues t Gen erat ed Administration | Certificate Man agement | Enrollment or Renewal | Request Generated The Ma nager displays th is scre en whe n the syst em has successful ly genera ted a c ert[...]
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12-41 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Enroll | Identity Certificate | SCEP Go to Certificate Installation If you want to install the cer tificate you ha ve just enrolled, click Go to Certificate Installation . The Manager displ ays the Adm ini stration | Certi fic [...]
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12-42 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Administ ration | Certificat e Managem e nt | Enroll | SSL Certificate | SCEP Enroll / Cancel T o gene rate the certifica te request and install the identity certifica te on the VPN 3002, click Enr oll . The Manager displays the Admin istration | Certif icate Management[...]
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12-43 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Enroll | SSL Certificate | SCEP Fields For an expla nation of ea ch of the fields on this screen, s ee T able 12- 1 o n pa ge 12 -20 . Enroll T o generate th e certifica te request and insta ll the SSL c e rtificate on the VPN [...]
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12-44 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi fi cat e Managem e nt | Install Administration | Certificate Man agement | Install Choose the type of certific ate you want to install. Figur e 12-41 A dministr ation | Certific ate Man agement | Insta ll Scr e en Install CA Certificate If you w[...]
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12-45 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Install | Certificate Obtained via Enrollment Administration | Certificate Man agement | Install | Certi ficate Obtained v ia Enrollment Once you have en rolled a certifica te, you can install it. Thi s screen allows you to ins[...]
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12-46 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certifi cat e Managem e nt | Install | Certi fi cat e Type Administration | Certificate Man agement | Install | Certi ficate Ty p e Choose the method you want to use to install the certific ate. Figur e 12-43 Admin istration | Certificat e Manageme nt[...]
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12-47 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Install | CA Certificate | SCEP Administration | Certificate Man agement | Install | CA Certificate | SCEP In this sc reen, pro vide infor mation about the ce rtificate au thority in order to retrieve and instal l a CA certifi [...]
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12-48 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certifi cat e Managem e nt | Install | Certi fi cat e Type | Cut and Pa ste Text Administration | Certificate Man agement | Install | Certi ficate Ty p e | Cut and Paste Text T o inst all the certifica te using the manual met hod, cut and paste the ce[...]
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12-49 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Install | Certificate Type | Upload File from Workstation Administration | Certificate Man agement | Install | Certi ficate Ty p e | Upload File from Workstation If you wa nt t o inst al l a cer tif ica te stor ed on y our PC, [...]
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12-50 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certifi cat e Managem e nt | View Administration | Certificate Man agement | View The Mana ger displa ys this scre en of certi fica te detail s when you cl ick Vi e w for a certific ate on the Admin istrati on | Certi fic ate Ma nagem e nt | Cert ifi [...]
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12-51 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certific ate Management | View Certificate Fields A certific ate contains some or all of the follo wing fields: Field Conte nt Subject The p erson or sys tem tha t uses the certifica te. For a CA root c ertificate, the Subject and Issuer are th e same.[...]
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12-52 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certifi cat e Managem e nt | View Back T o return to the Administr ation | Certif icate Ma nagement scree n, click Ba ck. SHA1 Thumbpr int A 160- bit SHA-1 hash of the complete certifica te con tents, show n as a 20-byt e string. T his valu e is uni q[...]
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12-53 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Configure CA Certificate Administration | Certificate Man agement | Configure CA Certificate This screen lets you co nfigure this CA certific ate to be able to issue identity cer tificates vi a SCEP . Figur e 12-48 Admin istrat[...]
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12-54 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi ficat e Manag em e nt | Renewal Polling Limit Enter the number of times the VPN 3002 sho uld re-send an enr ollment request if th e CA does not issue the ce rtifica te imme diately . T he mi nimum nu mber of re-send s is 0; t he ma ximum n umber[...]
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12-55 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Renewal Certificate This fi el d displ ays t h e ty pe o f c e rtifi c ate tha t y ou ar e re -e nrol li ng or re -k ey ing. Renewa l Type Specify the type of request: • Re-enro llm en t = Use th e sam e ke y pair as th e ex [...]
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12-56 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi fi cat e Managem e nt | Activa te or Re-Subm it | Stat us Administration | Certificate Man agement | Activate or Re-Submit | Status This st atus screen appea rs after you act ivate or re-s ubmit an enroll ment reque st. It displ ays the status o[...]
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12-57 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | Delete Administration | Certificate Man agement | Delete The Man ager display s this conf irmation scr een when y ou click Delete fo r a certific ate on the Administratio n | Certi ficate Manag ement scre en. The scr een shows [...]
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12-58 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certifi cat e Managem e nt | View En rollment Request Yes / No T o delete this certificate, click Ye s . Note Th er e is n o u ndo . The Mana ger retur ns to the Adm inistrat ion | Certif icate Ma nageme nt screen a nd shows the remaining certifi cate[...]
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12-59 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Administration | Certificate Management | View Enrollment Req uest Enrollment R equest Fie lds An enro llment re quest contain s some or all of th e follow ing fields : Field Conte nt Subject The pers on or syste m that uses the cer tificate. Issuer The CA or other ent[...]
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12-60 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini st ration | Certi fi cat e Managem e nt | Cancel Enrollm ent R eque st Back Click Back to display the Administr ation | Certificate Management scree n. Administration | Certificate Man agement | Cancel Enrollment Request This scre en show s you the detai ls of th[...]
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12-61 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 12 Adminis tration Admini stratio n | Certif icate Manageme nt | Delet e Enrollment Request Fields For a descriptio n of t he fields in th is enro llment req uest, see the “ En rollment Request Field s ” section on page 12-5 9 . Yes / No T o cance l this enrollment r equest, click Ye[...]
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12-62 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 12 Administration Admini stration | Cer tificate M anag ement | De lete En rollment Reque st Fields For a descriptio n of t he fields in th is enro llment req uest, see the “ Enrollm ent Re quest Fiel ds ” section on page 12-5 9 . Yes / No T o delete this enrollment request , click Y[...]
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C HAPTER 13-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 13 Monitoring The VPN 3002 tracks m any stati stics and the status of many items essential to system admin istration and manageme nt. This se ction of the Mana ger lets y ou view a ll those st atus item s and statist ics. Y ou can even see the state of LEDs th at show the st atus of har[...]
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13-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Ro uti ng Table Monitoring | Routing Tab le This screen shows the VPN 3002 rou ting table at the time the scre en displays. Figur e 13-2 Monit or ing | Routing T able Scr een . Refr esh T o update t he scree n and its data, cl ick Refr esh . Th e date and tim[...]
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13-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monit oring | Fil tera ble Event Log Monitoring | Filterable Event Log This screen shows the events in the current event log, lets you filter and display events by various criter ia, and lets you manage the even t log file . For troublesh ooting any system di fficulty , or [...]
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13-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Filterable Ev en t Log Select Filter Options Y ou can selec t any or all of the following opti ons for filtering and displaying the even t log. After selectin g th e option (s), cl ick a ny one of the fo ur Pa ge bu t tons. The Man ager r efres hes the scree [...]
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13-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monit oring | Fil tera ble Event Log Event Log Format Each en try (recor d) in the even t log consists o f eight or nin e fields: Sequence Date Time Severity Class/Number Repeat (IPAddress) String (The IP A ddress field only ap pear s in certain ev ents. ) For exam ple: 3 1[...]
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13-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito ring | Live Ev ent Log Monitoring | Live Event Log This scr een shows events in the cur rent event log and au tomatically update s the display ever y 5 seconds. The eve nts might tak e a fe w seconds to load when y ou fir st open the screen. Note for Netscape users: [...]
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13-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitorin g | Live Event Log Figur e 13-4 Monit or ing | Live Event Log Scr een Pause Disp lay/Resume Display T o pause the d isplay , click Paus e Disp lay . While paused , the screen does not di splay new events, th e button changes to Resume Display , and the timer count[...]
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13-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Sy st em St atus Monitoring | System Status This screen sh ows the status of sev eral sof tware and ha rdware variab les at t he time t he scree n displays. From this scre en you can al so display the status of the IPSec t unnel SAs, tunn el durat ion, plus f[...]
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13-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monit oring | S ystem Sta tus Refresh T o update the screen and its data, click Refresh . The date and tim e indicate when the scre en was last update d. VPN Clien t Type The type , or model number, of this VPN 3002 ha rdware client. Bootco de Rev The ve rsio n na m e, n um[...]
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13-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Sy st em St atus Tunnel Es tablished to The IP ad dre ss of t he VPN C o ncen tr ato r t o w hic h t his V PN 3002 co nne cts . Duration The length of time that this t unnel has bee n up. Security Ass ociations This t abl e de scr ibe s the fol low ing att r[...]
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13-11 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Moni t orin g | Syst em Stat us | P ri v ate/Pu blic I n terf ac e Ot her Additional in formation about this SA, inclu ding mode. Front Panel The fron t panel im age is a n inactiv e link. Back Pane l The back panel image includes active links fo r the VPN 3002 private and[...]
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13-12 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | System Status | Private/Public Interface Restore T o restore the screen contents to their actual statistical values, click Restor e . Th is i con di spla ys on l y if you previously clicked the Reset ico n . Refresh T o update the screen and its data, click [...]
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13-13 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Moni t orin g | Syst em Stat us | P ri v ate/Pu blic I n terf ac e Rx Unicast The n umb er of uni cast packe ts that we re receiv ed by thi s interf ace sinc e the VP N 3002 wa s l ast boote d or reset. Unicast pack ets are those addressed to a sing le host. Tx Unicast The[...]
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13-14 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Moni tori ng | User Stat us Monitoring | User Status This se ction di splays st atist ic s for de vice s be hind the VP N 30 02 Har dware Cli ent . Figur e 13-7 Monit or ing | User S tatus scr e en Refresh T o update the screen and its data, click Ref res h . The da te and[...]
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13-15 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitor ing | Stat isti cs Monitoring | Statistics This se cti on of th e Mana ge r show s stati sti cs fo r traffic an d a ctiv ity on t he V PN 3002 si nce it wa s last booted or r eset, and for c urrent tun neled sessions, plu s statistics in standa rd M IB-II ob jects [...]
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13-16 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Stat is tics | IPSec Monitoring | Statistics | IPSec This screen shows sta tistics for IPSec activity , including the cur rent IPSec tunnel, on the VPN 3002 sinc e it was la st booted o r reset. T hese statisti cs conform to the I ETF draft for the I PSec Flo[...]
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13-17 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | IPSec Refresh T o update the screen and its data, click Ref res h . The da te and time indic ate when t h e scree n was la st update d. IKE (Phase 1) Statistics This table pr ovides IPSec Ph ase 1 ( IKE: Internet Key Exchang e) glo bal statis tics[...]
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13-18 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Stat is tics | IPSec Received Notifies The cumul ative total of notify packe ts received by all currently a nd previo usly activ e IKE tun nels. A notif y pa ck et is an inf o rm ati o nal pack et th at is sent in resp on s e to a ba d pa cket or to indicate [...]
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13-19 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | IPSec Phase-2 SA Delete Requests Sent The cumulativ e tot al of r eque sts to d ele te IPSe c Phase -2 Se cu rit y Assoc iati ons se nt by a ll c urr ently and previously active IKE tunnel s . Initiated Tunnels The cumulative to tal of IKE tunnels[...]
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13-20 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Stat is tics | IPSec IPSec (Phas e 2) Sta tistics This t abl e pro vi des I PSec Pha se 2 globa l sta tisti cs. D uring I PSec Ph ase 2, t he tw o p eers ne gotia te Security Associat io ns that govern traf fic within the tunnel. Active Tu nnels The num ber o[...]
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13-21 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | IPSec Sent Packets Dropped The cumulative to tal of packets droppe d during send processing by all curren tly and previous ly active IPSec Phase- 2 tunnel s. This numbe r should be ze ro; if not, check for a networ k problem , check th e even t lo[...]
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13-22 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Stat istics | HTTP System Capability Failures The tot al number of syst em capa city fail ures that occurre d during pr ocessing of all curre ntly and previo usly activ e IPSec Ph ase-2 tunn els. Th ese fail ur es indica te tha t the system has run out of m [...]
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13-23 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitor ing | Stati stics | HTTP Reset T o reset, or s tart anew , the screen contents, click Reset . The system tem porari ly resets a co unter fo r the chosen statist ics without a f fecting the operation of the dev ice. Y ou can then view statistical in formation wit ho[...]
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13-24 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Stat istics | HTTP HTTP Ses sions This se ction pr ovid es i nfo rmat ion abou t H TTP sessi ons on t he V PN 3 002 sinc e i t wa s la st bo ote d o r reset. Login Name The name o f th e admi nis tra t ive u ser f or the H TT P se ss ion . IP Address The IP [...]
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13-25 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monito ring | Statis tics | Telnet Monitoring | Statistics | Telnet This sc reen show s statis tics for T elnet ac tivity on the V PN 3002 since i t was la st boote d or re set, and f or current T elnet sessions. T o configure t he VPN 3002 T elnet serve r , see the Confi [...]
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13-26 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Stat istics | Telnet Attempted Sessions The tota l number of attempts to establish T elnet sessio ns on the VPN 3002 since it was last b ooted or reset. Successful Sessions The total num ber of T elnet sessions succes sfully est ablishe d on the VPN 3002 si [...]
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13-27 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | DNS Monitoring | Statistics | DNS This screen shows statistics for DNS (Domain Name System) activity on the VPN 3002 since it was last booted or r eset. T o configur e the VPN 3002 t o commun icate wit h DNS se rvers, see the Configu ration | Sy s[...]
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13-28 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Stat is tics | SSL Timeouts The num ber of DNS queries t hat failed becaus e there was no resp onse from th e server . Server Un reac hable The num ber of DNS queries that failed be caus e, accord ing to the V PN 3002 rou ting tabl e, the addr ess of the serv[...]
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13-29 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitor ing | Stati stics | SSL Refresh T o update the screen and its data, click Ref res h . The da te and time indic ate when t h e scree n was la st update d. Unencrypted Inbound Octets The num ber of octet s (bytes) of inboun d traffic outpu t by the decry ption en gin[...]
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13-30 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Stat istics | DHCP Monitoring | Statistics | DHCP This sc reen sh ows st at istic s f or D HCP ( Dy nami c H ost Confi gurat ion Pr otoc ol) serv er act ivity o n th e VPN 3002 since it w as last boot ed or re set. Each row of the table sh ows data for each I[...]
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13-31 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | DHCP Timeouts The n umber o f DHCP qu eries that f ailed b ecause there was no respon se from the s erver . Pool Start The IP ad dres s at th e star t of the DH CP IP ad dres s pool. Pool End The IP ad dress at the en d of the DHC P IP address poo[...]
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13-32 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Stat is tics | SSH Monitoring | Statistics | SSH This sc reen sh ows st at istic s f or SSH ( Sec ure She ll) p rot ocol tr affic on t he V PN 3002 si nce it was la st booted or r eset. T o configure SSH, see Configur ation | System | Mana gement Prot ocols |[...]
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13-33 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | SSH Packets S ent/Rec eived The total num ber of SSH pac kets sent/re ceived since the VPN 3002 wa s last booted or re set. Active Sessions The numbe r of curr ently acti ve SSH sessio ns. Maximum Sessions The maxi mum numbe r of simulta neous ly [...]
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13-34 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Stat istics | NAT Monitoring | Statistics | NAT This screen sh ows statistics f or NA T (Network Add ress Translation) activity on the VPN 3002 since it was last booted or reset. Figur e 13-16 Monit or ing | Statistics | N A T sc ree n Reset T o reset, or st[...]
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13-35 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | NAT Translations Active The numbe r of curr ently acti ve NA T sessions. Translations Peak The ma xim um num ber of NA T session s t hat were sim ult aneou sly a ct ive on the V PN 3002 si nce it w as last booted or reset. Translations Total The t[...]
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13-36 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitoring | Stat istics | PPPoE • NetBIOS over TCP Proxy • NetBIO S over UDP Proxy • NetBIO S Datagram Service Translated Bytes/Packets The to tal numb er of tr anslat ed byt es and packets for th e NA T session. Monitoring | Statistics | PPPoE This screen shows sta[...]
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13-37 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | PPPoE User Name The username for the PPPoE session. Session ID The ID for the se ssion assigned by the IS P . The Session ID combined with the Access Co ncentrator MAC Address (see below) uni quely identifies the PPPoE session. PPPoE Acc ess Conc [...]
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13-38 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitoring | Stat istics | PPPoE PADT Rx The number of PPPoE Act ive Discovery T erm inate packets received. PADT Tx The number of PPPoE Act ive Discovery T erminate packets sent. Generic Error s R x The number of errors received during the PPPoE session. Malformed Pa cket[...]
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13-39 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II Monitoring | Statistics | MIB-II This section of the Manage r lets you view statistics that are record ed in standard MIB-II obje cts on the VPN 3002. MI B-II (Man agement In forma tion Base, version 2) ob jects ar e variables that contai n[...]
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13-40 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Mon i tor in g | St atis tics | MIB -II | I nter fa ces Monitoring | Statistics | MIB-II | Interfaces This screen sho ws statistics in MIB-II objects for VPN 3002 in terfaces since the system was last booted or rese t. Figur e 13-19 Monit or ing | Statistics | M IB-II | In[...]
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13-41 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II | Interfaces • Disabled = co nfigure d by disable d. • DOWN(DOWN/DHCP , DOWN/PPPoE) = configured but down. • T estin g = in te st mode; no regular d ata traf fic can pass. • Dormant = con figured and enable d but waiting for an exte[...]
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13-42 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Statistics | MIB -II | TCP /UDP Monitoring | Statistics | MIB-II | TCP/UDP This scree n shows statisti cs in MIB-II obj ects for TCP and UDP traff ic on the VPN 3002 si nce it was last booted or reset. RFC 2012 defin es TCP MIB object s, and RFC 2013 defines [...]
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13-43 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II | TCP/UDP TCP Segmen ts Trans mitted The to tal numbe r of segm e nts se nt, i ncl udin g t hos e o n curr en tly es tabli shed c on ne ction s but exc ludi n g those contai n ing only retransmitted b ytes. Segment is the of ficial TCP nam [...]
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13-44 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Statistics | MIB -II | TCP /UDP TCP Estab lished Res ets The numbe r of establi shed TC P connecti ons that abru ptly closed, bypassing gra ceful term inatio n. TCP Current Established The n umber of TCP co nnections that ar e curr ently establi shed or are g[...]
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13-45 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II | IP Monitoring | Statistics | MIB-II | IP This screen shows statistic s in MIB-II objec ts for IP traffic on the VP N 30 02 since it was last boo ted or reset. R FC 2 011 defines IP MI B o bjects. Figur e 13-21 Monit or ing | Statistics | [...]
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13-46 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Mon i tor in g | St atis tics | MIB -II | I P Packets R eceived (T otal) The tot al numbe r of IP data pack ets rece ived b y the VPN 30 02, incl uding tho se recei ved with errors. Packets R eceived (He ader Errors) The num ber of IP data pa ckets re ceive d and dis carde[...]
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13-47 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II | IP Outbound P ackets with No Route The numbe r of outbound IP data packets di sca rded becaus e no route cou l d be found to transm i t them to their de stinat ion. Thi s number includ es any packets that th e VPN 3002 c ould no t route b[...]
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13-48 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Mon i tor in g | St atis tics | MIB -II | I CMP Monitoring | Statistics | MIB-II | ICMP This screen shows statistics in MIB-II objects for ICMP traffic on the VPN 3002 since it was last booted or rese t. RFC 2 011 defines ICM P MI B obj ect s. Figur e 13-22 Monit or ing | [...]
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13-49 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II | ICMP Errors Received/Transmitted The num ber o f ICMP me ssages tha t the VP N 3002 r eceived bu t deter mined to have IC MP-specif ic err ors (bad IC MP chec ksu ms, bad l ength, etc.). The num ber of I CMP messa ges tha t the VPN 3002 d[...]
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13-50 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Mon i tor in g | St atis tics | MIB -II | I CMP Timestamp Requests Received/Transmitted The n umber of ICM P T imestam p (req uest) messa ges receiv ed/sent. T imestamp messages m easure t he propagati on delay between network entitie s by including the originati ng time i[...]
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13-51 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monit oring | S tatist ics | MIB-II | ARP Table Monitoring | Statistics | MIB-II | ARP Table This sc reen sh ows e ntrie s in the A ddre ss R esolut ion Protoc ol mappi ng t able sinc e t he VP N 3 002 wa s last booted or reset. ARP matches IP addresses with physical MAC a[...]
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13-52 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monitorin g | Statistics | MIB-II | ARP Tab le Interface The VPN 300 2 network i nterface on which this ma pping appli es: • Priva te Inte rface • Public Interf ace Physical Ad dress The hardw ired M AC (Media Access Contr ol) addre ss of a physica l networ k interfac [...]
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13-53 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitor ing | Stati stics | MIB-II | Eth ernet Monitoring | Statistics | MIB-II | Ethernet This screen shows statistic s in MIB-II objec ts for Ether net interface t raf fic on the VPN 3002 since i t was last boote d or rese t. I EEE sta ndar d 80 2.3 descr ibe s Ethe rne [...]
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13-54 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Monito rin g | Statistics | MIB -II | Ethe rnet Alignment Err or s The nu mber of f rames rece ived on th is interfac e that a re not a n integral n umber of bytes in length and do not pass the FCS (Fra me Check Sequence; used for error detec tion) check . FCS Errors The n[...]
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13-55 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitor ing | Stati stics | MIB-II | Eth ernet Excessive Collisions The number of frames f or which tr ansmission on this interface failed due to excessive collisions. MAC Errors: Transmit The number of frames for which transmission on this inter face faile d due to a n in[...]
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13-56 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Mon i tor in g | St atis tics | MIB -II | S NMP Monitoring | Statistics | MIB-II | SNMP This scr een shows sta tistics i n MIB-II objects fo r SNMP tra ffic on the VPN 3002 sin ce it was last booted or reset . RFC 1 907 def ines SN MP version 2 MIB obje cts. T o configur e[...]
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13-57 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 13 Monitorin g Monitoring | Statistics | MIB-II | SNMP Bad Commun ity Strin g The tota l number of SNMP message s received th at used an SNM P commu ni ty string the VPN 3002 did not recognize . See Configuration | System | Mana gement Protocols | SNMP Communities to configure permitte d[...]
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13-58 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 13 Monitorin g Mon i tor in g | St atis tics | MIB -II | S NMP[...]
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C HAPTER 14-1 VPN 3002 Hard ware Clie nt Refe rence OL-1893-01 14 Using the Command-Line Interface The VP N 3002 Hard ware Cli ent comm and-li ne inter face (C LI) is a men u- and co mman d-line-b ased config uration, administr ation, an d monitoring syst em built int o the VPN 300 2. Y ou use it via the syste m conso le or a T elnet (or T elnet ov[...]
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14-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Star t ing th e Com m and- l ine In ter face 3. Press Ent er on t he PC keyb oard un til you see the login p rompt. (Y ou mig ht see a password promp t and er ror m essage s as you p ress E nte r; i gn ore th em a nd stop a t the log i n prom pt .) Lo[...]
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14-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 14 Using the Com m and -Line Interfac e Using the Command-line Interface Using the Command-lin e Interface This se cti on e xpla ins how to : • Choo se menu it ems. • Enter val ues f or pa rame te rs and o ptio ns. • Specify con figured ite ms by number or na me. • Navi gate qui c[...]
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14-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Using t he Comm and-line I nterface Navigat ing Quic kly There ar e two ways t o move quic kly throu gh the comma nd-lin e interfa ce: shortc ut numbe rs, and the Back/ Home opti ons. Bot h ways work only when yo u are at a menu, n ot when you are at [...]
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14-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 14 Using the Com m and -Line Interfac e Using the Command-line Interface As a sh ortc ut, yo u ca n ju st e nter 2.4.1.1 at th e Main-> prom pt, and mov e direc tly to the M odify Admi nist rato rs menu : 1) Configuration 2) Administration 3) Monitoring 4) Save changes to Config file 5[...]
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14-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Using t he Comm and-line I nterface Saving the Configuration File Configurat ion and administratio n entries take ef fect immediate ly and are included in the active , or running , config urat ion. Howe ver, i f you reboo t the VPN 3002 with out savin[...]
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14-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 14 Using the Com m and -Line Interfac e Menu Refer e nce Menu Refere nce This section shows all the menus in the firs t three levels below the main menu. (There are ma ny additional menus be low the third level; and with in the first three levels, there are some non-menu paramete r settin[...]
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14-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Menu Re ference 1.2.1 or 1.2.2 Configuration > Interface Configurat ion > Configure the Private/Publ ic Interface 1) Enable/Disable 2) Set IP Address 3) Set Subnet Mask 4) Select Ethernet Speed 5) Select Duplex 6) Back Private/Public Interface -[...]
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14-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 14 Using the Com m and -Line Interfac e Menu Refer e nce 1.3.5 Configuration > System Management > Event Configurat ion 1) General 2) Classes 3) Trap Destinations 4) Syslog Servers 5) Back Event -> _ 1.3.6 Configuration > System Management > General Config 1) System Identif[...]
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14-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Menu Re ference 2.2 Administration > System Reboot 1) Cancel Scheduled Reboot/Shutdown 2) Schedule Reboot 3) Schedule Shutdown 4) Back Admin -> _ 2.2.2 Administration > System Reboot > Schedule Reboot 1) Save active Configuration and use [...]
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14-11 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 14 Using the Com m and -Line Interfac e Menu Refer e nce 2.4.2 Administration > Access Rights > Access Settings 1) Set Session Timeout 2) Set Session Limit 3) SertConfig File Encryption 4) Back Admin -> _ 2.5 Administration > File Management List of Files ------------- CONFIG[...]
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14-12 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Menu Re ference 2.6.3 Administration > Certifica te Management > Certificate A uthorities Certificate Authorities . . . 1) View Certificate 2) Delete Certificate 4) Back Certificates -> _ 2.6.4 Administration > Certifica te Management >[...]
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14-13 VPN 3002 Hardware C lient Referen ce OL-1893-01 Chapter 14 Using the Com m and -Line Interfac e Menu Refer e nce 3.1 Monitoring > Routing Table Routing Table . . ’q’ to Quit, ’<SPACE>’ to Continue -> . . 1) Refresh Routing Table 2) Clear Routing Table 3) Back Routing -> _ 3.2 Monitoring > Event Log 1) Configure Log v[...]
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14-14 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Chapter 14 Using the Command -Line Int erface Menu Re ference 3.4 Monitoring > User Status Authenticated Users ------------------- Username IP Address MAC Address Login Time Duration ------------------------------------------------------------------------------- 1) Refresh User Status 2) Log [...]
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A-1 VPN 3002 Hardwar e Client Ref erence OL-1893-01 APPENDIX A T roubleshooting an d Sy stem Errors Appendix A descri bes files f or trou bleshooti ng the V PN 3002 and LED indica tors on the system. It also describe s com mon e rrors tha t mi ght o ccur whil e c onfig urin g a nd us in g th e syste m, a nd how to c orre ct them. Files for Troubles[...]
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A- 2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Appendi x A Troubl eshoot ing and Sys tem Errors LED Indi c at o rs crash, we ask that you sen d this file wh en you cont act T AC for ass istan ce. T o view the CRSHDUMP .TXT fil e, see Admini stra tion | Fi le Ma nage ment | V iew , an d cl ick on View Saved Log Crash Dump File . Configuration [...]
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A-3 VPN 3002 Hardware C lient Referen ce OL-1893-01 Append ix A Troubles hooting an d Sys tem Errors System Erro rs VPN 30 02 Rear LED s The LEDs on the r ear of the VPN 30 02 indicate the status of the private and public interface s. System Errors If you hav e conf igure d the VP N 3 002, and y ou ar e una ble to c onn ect t o or pa ss data to the[...]
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A- 4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Appendi x A Troubl eshoot ing and Sys tem Errors Settings on the VPN Concent rator Settings on the VPN Con centrator If your VPN 3002 exper ience s connect ivity probl ems, ch eck the con figurat ion of the VPN Conce ntrator . Step 1 Config ure the conn ection as a Clien t, not LA N-to-LA N. Step[...]
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A-5 VPN 3002 Hardware C lient Referen ce OL-1893-01 Append ix A Troubles hooting an d Sys tem Errors VPN 3002 Hardware C lient Manage r Errors Step 4 If you ar e using N etwor k Exte nsion m ode , c onf igure a de fa ult ga te way or a st at ic rou te to th e p riva te network of the VP N 3 002 . Refe r to Ch ap ter 8, “ IP Rou ting, ” in the V[...]
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A- 6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Appendi x A Troubl eshoot ing and Sys tem Errors VPN 3002 Hardw are Client Manage r Errors Manager L ogs Out The Mana ger un expect edly lo gs out. T able A -2 Inv alid Login or Se ssion Time out Scr e en Probl e m Possible Cause Solution Y ou ente red an inva lid admi nistrator login-n am e a nd[...]
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A-7 VPN 3002 Hardware C lient Referen ce OL-1893-01 Append ix A Troubles hooting an d Sys tem Errors VPN 3002 Hardware C lient Manage r Errors Incorrect Display The Man ager di splays an inc orrect screen o r data when you click on the browse r back o r forwar d button. Error Message The Mana ger displa ys a screen with the me ssage: “ Error /An [...]
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A- 8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Appendi x A Troubl eshoot ing and Sys tem Errors VPN 3002 Hardw are Client Manage r Errors Not Allowed Message The Mana ger displa ys a screen with the me ssage: “ Not Allo wed / Y ou do not have sufficient authori zation to ac cess the specif ied page. ” (se e Fi gur e A- 3 ). Figur e A -3 N[...]
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A-9 VPN 3002 Hardware C lient Referen ce OL-1893-01 Append ix A Troubles hooting an d Sys tem Errors VPN 3002 Hardware C lient Manage r Errors Not Found The Mana ger displa ys a screen with the me ssage: “ Not Foun d/An error has occu rred whil e attempti ng to access the specified pag e. ” The screen in cludes additio nal information that iden[...]
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A-10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 Appendi x A Troubl eshoot ing and Sys tem Errors Command -line Interface Errors Command-line Interfac e Errors Thes e errors may occur while using the men u-base d command-l ine interf ace fr om a c onsole or T elnet session. T able A -9 Command-Li ne Int erf ace Er rors Error Problem Possib le C[...]
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IN- 1 VPN 3002 Hardware Clie nt Reference OL-1893-01 INDEX Numerics 3DES-168 /SHA SSL en crypti on algor ithm 8-11 3DES-168 SSH e ncry ption a lgorithm 8-14 A acce ssing the CLI 14-1 acces s righ ts administration 12-9 default Mon ito r adm i nistra tor (CL I) 14-6 access sett ings, general, for admi nistrators 12-11 add even t cla ss 9-10 SNMP com[...]
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Index IN-2 VPN 3002 Hardwar e Client Referenc e OL-1893-01 cancel ling an e nrollment req uest 12-60 certifi cate PEM-en coded 12-28 Certifica te Authority (CA) definition 12-16 certif icate ma nageme nt 12-16 certifi cate request fields 12-20 certifi cates See also digital cert ificates chan ging admi nist rat or prop er tie s a nd r ig hts 12-9 C[...]
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Index IN- 3 VPN 3002 Hardware Clie nt Reference OL-1893-01 cras h, syst em saves log file A-1 CRSHDUMP.TXT file A-1 D data forma ts xiii data init iation VPN 3002 an d centra l-site c oncent rator 11-5 date an d t im e, conf i guri ng 10-3 Dayligh t-Sa ving Tim e (DST ), enabl ing 10-3 default even t ha nd lin g, co nfig uri ng 9-5 gateways, conf i[...]
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Index IN-4 VPN 3002 Hardwar e Client Referenc e OL-1893-01 cancel ling 12-60 crea ting 12-37 deleting 12-61 PKCS-10 12-24, 12-40 removi ng accord ing to status 12-35 status table 12-35 time limit 12-17 viewing detail s 12-58 entering v alues wi th CLI 14-3 eras ing th e ev ent lo g 13-5 erro r an erro r has oc curred ... A-7 bad IP address A-10 CLI[...]
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Index IN- 5 VPN 3002 Hardware Clie nt Reference OL-1893-01 generati ng SSL server certif icate 12-33 get event log 13-5 H halting the VPN 30 02 12-5 help, CLI 14-5 Home an d Back CLI ch oices 14-5 host key SSH 8-13 HTTP configurin g internal server 8-2 enab ling 8-2 port nu mb er 8-3 statistics 13-22 using wi th M ana ger 1-2 HTTPS configurin g int[...]
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Index IN-6 VPN 3002 Hardwar e Client Referenc e OL-1893-01 attribute s configurable on the central-site conc entr ator 6-2 config uring 6-2 statistics 13-16 IPSec ov er T CP 6-5 requir ements 6-6 ITU (Inter national Telec o mmunication Unio n) standards 12-50 J Java Script, re quirement s 1-2 L lease p eriod, DHCP 7-6 LED indi cators table A-2 live[...]
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Index IN- 7 VPN 3002 Hardware Clie nt Reference OL-1893-01 required set tings o n VPN Conc entra tor 11-3 nonvola tile m e mory 12-10 even t log stor ed in 13-3 No such interface suppo rted (error) A- 9 Not Allowed (err or) A-8 Not Fou nd (e rr or) A- 9 O options configurab le only on central-si te Conc entrator 7- 9 Out of Rang e valu e (erro r) A[...]
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Index IN-8 VPN 3002 Hardwar e Client Referenc e OL-1893-01 browser 1-1 Intern et Expl orer 1-1 IPSec ov er T CP 6-6 Ja vaScr ipt 1-2 Nets cape Navi gator 1-1 RFC 1650, Eth ernet inter face MIB obj ects 13-53 RFC 1907, SNMP versi on 2 MIB objects 13-56 RFC 2011, ARP table entries 13-51 RFC 2011, IP and ICM P MIB objec ts 13-45, 13-48 RFC 2012,TCP MI[...]
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Index IN- 9 VPN 3002 Hardware Clie nt Reference OL-1893-01 updating on V PN 3002 proc edure 12-2 stopping an i mage updat e 12-3 version info 12-3, 13-9 split tunneling client (P AT) mo de 11-1 Network E xte nsion mo de 11-3 SSH configurin g internal server 8-13 enab le 8-14 enabling on pub lic interface f or XML support 8-17 encr yptio n al gorit [...]
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Index IN- 10 VPN 3002 Hardwar e Client Referenc e OL-1893-01 superuse r See administra tors swap configura tion files 12-13 syslog form at, eve nts 9-6 syslog serv er config uri ng f or ev en ts add 9-16 modify 9-16 port nu mber 9-16 syslog serv ers, configu ring f or ev ents 9-14 system configuratio n 4-1 system iden tifica tion, configurin g 10-2[...]
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Index IN-11 VPN 3002 Hardware Clie nt Reference OL-1893-01 even t log 13-5 SSL cer tificates with Internet Explorer 1-8 with Netscape 1-14 VPN 3002 status, session s, statistics, and event logs 13-1 VPN 3002 Hard ware Cli ent Manager erro rs A-5 navigat ing 1-28 or ganiz ation 1-27 window 1-23 VPN Conce ntrat or Manag er logging i n 1-17 using 1-1 [...]
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Index IN- 12 VPN 3002 Hardwar e Client Referenc e OL-1893-01[...]