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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems VPN 5000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems VPN 5000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems VPN 5000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems VPN 5000 should contain:
- informations concerning technical data of Cisco Systems VPN 5000
- name of the manufacturer and a year of construction of the Cisco Systems VPN 5000 item
- rules of operation, control and maintenance of the Cisco Systems VPN 5000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems VPN 5000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems VPN 5000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems VPN 5000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems VPN 5000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
xiii Cisco VPN 5000 Concentrator Software Config uration Guide, Software V ersion 6.0.x OL-1287-01 About This Guide This preface defines the objecti ves, audi ence, org anization, and con ventions used in this guide, and gi v es instructions for obtaining techni cal assistance and additional informati on. Objectives The purpose of this gu ide is to[...]
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Page 2
About This Guide Audience xiv Cisco VPN 5000 Concentrator Software Config uration Guide, Software Version 6.0.x OL-1287-01 • Cisco VPN 5002 C oncentrator FR U Installation and Replacemen t Notes • Cisco VPN 5008 C oncentrator FR U Installation and Replacemen t Notes • Re gulatory Compliance and Safety Information f or the Cisco VPN 5001 Conce[...]
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Page 3
xv Cisco VPN 5000 Concentrator Software Config uration Guide, Software V ersion 6.0.x OL-1287-01 About This Guide Document Conven tions • Chapter 7, “Conf iguring the IKE Policy f or IPSec T unnel Security , ” tells you ho w to conf igure VPN tunn el security for IPSec cli ents and LAN-to-LAN tunnels. • Chapter 8, “Conf iguring VPN Groups[...]
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Page 4
About This Guide Obtaining Documentation xvi Cisco VPN 5000 Concentrator Software Config uration Guide, Software Version 6.0.x OL-1287-01 Caution Means reader be careful. In this situat ion, you migh t do something that could result in equipment damage or loss of data. Obtaining Documentation The follo wing sections e xplain ho w to obtain document[...]
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Page 5
xvii Cisco VPN 5000 Concentrator Software Config uration Guide, Software V ersion 6.0.x OL-1287-01 About This Guide Obtaining Documentation Ordering Documentation Cisco documentation is a vail able in the follo wing ways: • Registered Cisco Direct Customers can order Cisco product d ocumentation from the Networking Products MarketPlace: http://ww[...]
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Page 6
About This Guide Obtaining Technical Assistance xviii Cisco VPN 5000 Concentrator Software Config uration Guide, Software Version 6.0.x OL-1287-01 Obtaining Technical Assistance Cisco provides Cisco.com as a startin g point for all technical assistance. Customers and partners can obtain documentation , troubleshooting ti ps, and sample conf igurati[...]
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Page 7
xix Cisco VPN 5000 Concentrator Software Config uration Guide, Software V ersion 6.0.x OL-1287-01 About This Guide Obtaining Techn ical Assistance Inquiries to Cisco T A C are categorized according to the urge ncy of the issue: • Priority le vel 4 (P4)—Y ou need information o r assistance concerning Cisco product capabiliti es, product installa[...]
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Page 8
About This Guide Obtaining Technical Assistance xx Cisco VPN 5000 Concentrator Software Config uration Guide, Software Version 6.0.x OL-1287-01 Cisco TAC Escalation Center The Cisco T A C Escalation Center addresses issues that are clas sif ied as pr iority le vel 1 or pr iority le vel 2; these classif i cations are assigned when severe netw ork de[...]