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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco 7900 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco 7900 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco 7900 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco 7900 Series should contain:
- informations concerning technical data of Cisco 7900 Series
- name of the manufacturer and a year of construction of the Cisco 7900 Series item
- rules of operation, control and maintenance of the Cisco 7900 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco 7900 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco 7900 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco 7900 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco 7900 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CISCO IP Phone Solutions Texarkana ISD Solutions for the Cisco IP Phone User[...]
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Page 2
Texarkana ISD Quick Refere nce Guide for Cisco Phones ¾ Hold – To place someone on hold, simply answer the phone that is ringing and press Hold. This button is located just under the screen. ¾ Resume – To resume a call, simp ly press Resu me afte r you have placed them on Hold. This button is also located just under the screen.[...]
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Page 3
¾ Transfer – You can transfer cal ls one of two ways: Announce a Transfer – Press Trans fer, the extension number of the person you are attempting to transfer to, wait until they pick up the phone an d announce…then hit Transfer again to release the call from your phone . You may hang up at this point since your call ha s been transferre d. [...]
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Page 4
o Missed Calls – Select this option to view calls you may have missed thr oughout the day. o Placed Calls – Select this option to view calls you have placed. o Received Calls – This is a log of cal ls that you have received. o Clearing Missed, Placed, or Received Calls – To clear these direct ories, press the Directori es button and press c[...]
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Page 5
¾ Volume Settings – o Handset – To change the handset Volume, lift the Receiver and press the Volume button until it is at the desired volume. Ma ke sure you save the changes. The Save button is located under the screen. o Speaker – To change the Speaker Volume, press the Speaker button and press th e Volume button until it is at the desired[...]
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Page 6
¾ Call Forward All – To Forward all of your calls t o a different extension in the di strict, press CallFwdAll and then punch in the extension where you want your phone calls forwarded to. To Fo rward all your calls to VoiceMail, press CallFwdA ll and press your Mess ages button. To cancel Call Fo rward All, simply press the CallFwdAll button . [...]
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Page 7
o To check Voice Mail from out of district, dial 903- 7936870 and follow the instructions. Remember that your ID is your Extension Number. Call Pickup Groups – To pick up another user’s call that is in your call pickup Group, 1. Get Dial Tone 2. Press the more b utton on the Hot Keys 3. Press Pickup (do all of this as the phone in your group is[...]
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Page 8
Muting a Call – You can mute a call so that you can hear the person on the other end, but they can’t he ar you. This is very helpful when you are on hold and don’t wa nt to hold the receiver. To mute a call, simply press Mute down in the bottom right hand corner of the phone. To Un-Mut e, simply press Mute again. Forwarding a VoiceMail – Yo[...]
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Page 9
Corvero Intercom and Paging Services: Step 1 : To access the Corvero Se rvices, press the Services button on your phone. Select Ra pid Broadcast or Option 1. To perform an All – Call, se lect Rapid Announcement…to page 1 person directly, go to step 2 below. After you have selected Rapid Announcement, yo u are prompted with a screen where you ca[...]
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Page 10
Step 2 : After you have selected Ra pid Broadcast, scroll down or select Option 5. (Corvero In tercom) Type in the extension of the phone you are trying to reach and hit the connect button. After the phone prompt s you that your recipient has been contacted, speak into th e ha ndset with a very clear voice. **You can use speakerphone with Intercom [...]