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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems CBM-920, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems CBM-920 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems CBM-920. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen Systems CBM-920 should contain:
- informations concerning technical data of Citizen Systems CBM-920
- name of the manufacturer and a year of construction of the Citizen Systems CBM-920 item
- rules of operation, control and maintenance of the Citizen Systems CBM-920 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems CBM-920 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems CBM-920, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems CBM-920.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems CBM-920 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
IMPACT DOT MATRIX PRINTER MODEL CBM-920[...]
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CBM-920 User’s Manual CITIZEN Declaration of Conformity This printer conforms to the followin g Standards: Low Voltage Directive 73/23/EEC, 93/68/ EEC and the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC. LVD : EN60950 EMC : EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaratio n is appl ied onl y for 230 V model. Warning: This is a C[...]
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CB M-920 U ser’s Manual CITIZEN IM PORT ANT SA FET Y INST RUCT IONS • Re a d a ll of thes e i nst r uct ions a nd sa ve the m for fut ur e r efe r ence . • Fol low a ll wa r nings a nd i nst r uct ions m a r ked on t he pr oduc t. • Un pl u g thi s pr od uc t fr o m t he wa l l o utl e t be f or e cl ea n i ng. D o n ot us e li q ui d or a [...]
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CB M-920 U ser’s Manual CITIZEN IMPO R T AN T : Thi s equipm ent generat es, uses, and can r adiat e radi o f requency energy and i f not inst all ed and us ed in accor danc e w i t h t he i n s t r u c t i o n m anual, m ay cause inter ference to radio com m uni cati ons. It has been tested and found to comp ly with th e limit s fo r a Cl a ss A[...]
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CB M-920 U ser’s Manual CITIZEN <Cau tio n s> 1 . B e fo r e u s in g t h e e quipm en t , b e s u r e t o r e a d thi s U s e r ' s m a n u al t h o r o u g hly. 2. Po r tions o f t he c ontents o f th is User's manual ma y b e ch anged witho ut p ri or n ot ice. 3. T he r eproduction o f par t or all o f t he content s o f thi s[...]
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CB M-920 U ser’s Manual 1 CITIZEN CAUTIO NS FOR SAF E USE (Be sure to follow these cautio n s) Th e ca u tion s that must be followed in order to prevent in ju ry to p e rson s us ing t h i s e quip m ent or t o othe r pe r so n s, and to pro te c t a g a i nst da mage to pro pe r ty a re d isp l ayed a s show n bel ow . The dang er of injury or [...]
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CB M-920 U ser’s Manual 2 CITIZEN • Do not s ubj ect this equipment t o excessi v e force or s hock s s u ch as b y trea ding on it, dropp ing it or hittin g it. • Do not install this e quipmen t in location s with poor ventilation , and do not us e the equipm ent i n such way that the v entilati on port is ob s truc ted. • Do n ot use this[...]
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CB M-920 U ser’s Manual 3 CITIZEN • Do n ot i ns ta ll or s t or e t his pr i nt e r n ea r fi r e, wa te r , a he a t er , in t h e di re ct s uns hi ne i n t he l o ca t io ns s uch a s hi gh- te m per a tur e , hi gh h u midity, oily an d dust y . Thi s ma y ca us e fi r e a nd a b norma lity. • Do not use t his printer i n locations s u c[...]
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CB M-920 U ser’s Manual 4 CITIZEN Do n ot carry out t he f ollowing op eration, sinc e they may be cause of breakage. • Do no t carr y o ut blank printing in the condition where there is no re cording paper a n d no ink ribbon in the un it, this m ay m ake a dam a ge to print head. • Do not drop any fo r eign su bjects like p a pe r clips, or[...]
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CB M-920 U ser’s Manual 5 CITIZEN • Ma ke s ur e t o m a int a i n the e quip ment af te r swi tchin g OF F the po we r . • Whe n cleaning t h e platen of printer me ch anis m , wipe out the dirty portion by a c o tton pad dipped i nto et hyl a lc ohol. • Whe n cl ea ni n g t he sur f a c e of t h e m a i n u nit ca s e, us e s oft cl ot h.[...]
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CB M-920 U ser’s Manual 6 CITIZEN CONTENT S 1. OUTLINE ................................................................................................................................................... 8 1.1 Featu r es ................................................................................................................................[...]
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CB M-920 U ser’s Manual 7 CITIZEN 6. SERIAL INTERF ACE ............................................................................................................................ 26 6.1 Spec ific ations .................................................................................................................................. 26 6.2 Conn e[...]
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CB M-920 U ser’s Manual 8 CITIZEN 1. OUTLINE CB M- 9 2 0 i s a n Impac t D ot Ma t r ix pr int er use d for va r i ous da t a comm unica t ion, P OS t er mina l a nd va ri ous s ys tems. CBM-920, a com p act type p rinter with rated i nt o a r ack, etc., c an se rve to pr int, on in s er ial o r pa ralle l mod e. Pri or to a c tua l use , pl ea s[...]
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CB M-920 U ser’s Manual 9 CITIZEN 2. GENERAL SPECIFI CATIONS 2.1 Model classif ications CBM – 92 0 – 24 40 R P F CBM-920 – 24 R F Mode l na m e Ch aract er s e t F: Inte rn atio nal N o. of c olumns Int er fa ce : 24: 24 Co lumn s/144 d o ts R: S erial (RS-232C) (MD -9 10 me c hanism) P: Parallel 40: 40 Columns/180 dots (Co n fo rms t o CEN[...]
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CB M-920 U ser’s Manual 10 CITIZEN 2.4 Sp ecifications ITEM CBM-920-24 ** CBM-920-40** 1 Printin g me tho d Do t matrix met h od 2 Printin g direct i o n Single -dire c tio n prin t (n o rmal char ac te r/in v e rted c har ac te r) 3 C h a r a cter con fi gu r at i on (5 + 1) × 8 (4 + 0. 5) × 8 4 No . o f c o lu mns 24 c o lum ns : 14 4 d ot s [...]
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CB M-920 U ser’s Manual 11 CITIZEN 3. OUTER APPEARANCE AND EXPLANATION OF EACH PART 3.1 Outer Appear ance and Ex planation of E ach Par t[...]
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CB M-920 U ser’s Manual 12 CITIZEN 3.2 Ex planation of E ach Par t 1 In terf ace Co n n ec to r Conn ected to various hosts via cables. On connec tion, confirm beforeh a nd th at powe r supply of the h ost a nd the printer a re OFF. T h e power cable , a lso , is h eld in t his connec tor . Ma ke s ur e t o co n nec t FG te r mi na l wi t h an ea[...]
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CB M-920 U ser’s Manual 13 CITIZEN 4. OPERATION 4. 1 Rack Mounting ( 1) As i n the following dr a wi ng, i nse r t the m ain body into th e r ack . ( 2) Ins er ti ng t he mai n b ody on the re a r sid e with mountin g b r acket, f asten the m a in body with the s crews . Pa y a t te nti on no t t o ti ghten s cre ws ex ce ssively . ( 3) Aft er f [...]
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CB M-920 U ser’s Manual 14 CITIZEN 4.2 Pow er Suppl y Connection ( 1) Confi r m t ha t the m a in po w er supply , et c . ar e OFF. ( 2) Pr epa r e po wer s upp ly s a ti s f yi ng t he po w er vol t a ge an d c ur r e nt ca pa ci t y ha vi ng b ee n s pe c if i e d i n t he specifica tions. (3) Firm l y connec t, i n appropriate di rection, the [...]
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Page 21
CB M-920 U ser’s Manual 15 CITIZEN 4.3 Panel Opening/Cl os ing 4.3. 1 Openi ng/Cl o si ng o f Front P an el (1) App l ying your finger on t h e pr o jection on t he le ft side of the fron t panel , pull it f o rward whe n the l ock is release d . It op en s by a bo u t 180° cen terin g ar ound the fi x ed a x is . (2) Fo r cl o sing, pressing th[...]
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CB M-920 U ser’s Manual 16 CITIZEN 4.4 Paper Feeding Wi th the LF switch p ressed once, paper is fed b y one li ne. Pa per is fe d whi le i t i s conti nuously p res s ed. To fee d pape r , do not pull i t fo r cib ly. U se the LF sw itch. Du ri n g pr es s i n g th e LF swi tc h, th e data ca n not be r eceived. 4.5 Set ting Rib bon C assette (1[...]
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CB M-920 U ser’s Manual 17 CITIZEN • In c ase t he ribb on ca ssette is kept s etting i n printer s o lon g time, t he re ma y be t he case t o m a ke a paper dir t y. And in c ase of cont inuou s printing unde r low tempe rature, l ight print m a y be occurred due to the ch ar acteristic of th e in k. • Do not conduct p r inting with no rib [...]
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Page 24
CB M-920 U ser’s Manual 18 CITIZEN ( 5) E li mina ti ng sl a ck on the p r inting pap er , cl os e t he fr ont pan e l. ( 6) T o cha nge pa per , a s hol di n g th e pa pe r h ol de r i n t he a r r owe d dir e ct i o n, r e - mo ve t he c or e. Re mo ve , a t t his ti me , ex ces s ive pa per b y us ing the L F sw itch . Afte r setting th e pape[...]
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CB M-920 U ser’s Manual 19 CITIZEN 4.7 Sel f -Pr inting Function ( 1) Te st P rinting By supplying power a s pus hi ng the LF s wit ch, t he c h a racte rs fo r use, R OM ve rsion , DIP switch se tting , a nd m od el nam e c an be printed. Aft er t es t pr i nti ng, pe r for m or dina r y o pe r a tion . By s endi ng RE SE T s igna l s a s pus hi[...]
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CB M-920 U ser’s Manual 20 CITIZEN 4 . 8 P ape r Nea r E n d Se n s o r , Pap e r En d S e n so r , an d M echanica l A l a r m 4 . 8 . 1 P ape r Nea r E n d Whe n the paper is ge tting low, the pap er near end is dete cted and printing is stopped . P o wer supply to the pr int ing s ol enoid a nd motor i s i mmediately stopped and BUSY PE signal[...]
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CB M-920 U ser’s Manual 21 CITIZEN 4.9 Auto Loading F unction This pri nte r is equi pped with fu nction w hich can au tom a tica lly loa d paper. W ith pape r inserted, it is a uto ma ti ca l l y fe d by a fe w li nes . W he n pr int in g pa pe r i s dia g ona l l y or not pr ope r l y fe d, ta ke o ut pa per s of tl y and inser t it once a g ai[...]
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CB M-920 U ser’s Manual 22 CITIZEN 5. PARALLEL INTERFACE 5.1 Sp ecifications 1) D a t a i nput m et hod: 8 b it pa r a l le l method ( D ATA 1 ~ 8 ) 2) C ontr ol si gna l: ACK , S TB, BU SY , RE SE T, FA ULT, PE 3) P ower suppl y ca b le : + 5V, GND, and F G 4) App lica ble conne ctor: Pri nter s ide: HIF3 F-2 0PA- 2.54D S (HIROSE) Cable sid e : [...]
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CB M-920 U ser’s Manual 23 CITIZEN 5. 3 Explana ti on o f Inpu t /Ou t put Signals 1) I nput Si gn als i n to Print e r DAT A 1 .................. 8 bit para llel sig n al (po sitiv e lo g ic ) DAT A 2 .................. 8 bit para llel sig n al (po sitiv e lo g ic ) DAT A 3 .................. 8 bit para llel sig n al (po sitiv e lo g ic ) DAT A [...]
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CB M-920 U ser’s Manual 24 CITIZEN 3) Ti m ing C hart 5.4 Electr ical Characteristics 1) Input Si gn al L e vel The input si gna l leve l is HC MOS . "HIGH" lev e l : 4.0V MIN "LOW" lev el : 1.0V MAX 2) O ut put Si gn al L e vel BUSY signal level i s H CMO S. Other signal s ar e s ent at TTL level. For H CMO S level "HIGH[...]
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CB M-920 U ser’s Manual 25 CITIZEN 3) I/ O Condi ti ons DATA STB RESET Out put signal ACK BUSY FAUL T PE Input Si gnal[...]
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CB M-920 U ser’s Manual 26 CITIZEN 6. SERIAL INTERFACE 6.1 Sp ecifications 1) S ynchr oniz a t i on sys te m : As ynchr onous s y stem 2) Baud rate : 1,200/2,400/4,800/9,600BP S ( sel ec table by user) 3) 1 - wor d c onfigur a t ion : St a r t bi t : l bi t : Da ta b it : Sto p bit 7 or 8 bits (selectable b y user) : Pa r ity bi t : Odd, even, no[...]
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CB M-920 U ser’s Manual 27 CITIZEN 6. 2 Co n nec to r Co nn ec ti on D iagram P IN SI GNAL NAME P IN SI GNAL NAME 1 ~ 8 N. C ( not conne ct ed) 15 GN D 9 R × D 16 FG 10 T × D 17 +5 V(fo r circu it) 11 DT R 1 8 GND 12 PE 19 +5V(f o r m ech a ni sm ) 13 F AULT 20 GN D 14 RESET 6.3 Ex planation of Input/Output S ignals 1) I/O S ig nals into Printe[...]
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CB M-920 U ser’s Manual 28 CITIZEN 2) Input S ig na ls i n to Prin te r RESET ........................... Sig n al to reset the w hole pri nt er (n e gat ive l o g ic) 4 ms or more 3) O utput S ig nals f ro m Pr in ter PE .................................. Sign a l to indicate shortage o f pap er ( positive lo gi c ) FA UL T .....................[...]
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CB M-920 U ser’s Manual 29 CITIZEN 2) Input Si gn al L e vel ( RE S ET ) The input si gna l leve l is at TTL. "HIGH" lev e l : 2.4V MIN "LOW" lev el : 0.4V MA X 3) O utp u t Signal Level (FAULT, PE) The outp ut signal level i s at TTL. For TTL l evel "HIGH" lev e l : 2.4V MIN "LOW" lev el : 0.4V MA X 6.5 Er[...]
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CB M-920 U ser’s Manual 30 CITIZEN • Receiving Co ntrol a nd Buffering The CB M-920, on r ecei ving of pr i nt d ata , per for ms rec ei vin g contr ol (DTR c ontr ol) in o ne-w or d uni t. At this ti m e, when the host si de has p erformed d ata tr ansm it as i gno ring DTR, overr u n of received data can tak e place. This sta te s hould be a [...]
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CB M-920 U ser’s Manual 31 CITIZEN 7. DIP SWITCH SETTING DS1 Sw itch No . Func tio n OFF ON Fac to r y Se tting * * 1 2 3 International char ac te r Se e the tab le b e lo w * 4 C Rf u n c t i o n C Ri g n o r e d C R+L F O F F 5 Ch a r a ct er d ir ecti on Er ecti n g ch a r a cter I n ver t ed ch ar act er OFF 6 Pa per n ea r en d fun cti on En[...]
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CBM-920 Us er’s Man ual 32 CIT IZEN 8. PRINT CONTROL FUNCTION 8.1 Control code list Character CODE Function LF 0A Line feed aft er printing CR 0D Li ne feed after printing SI 0F Specifying standard character SO 0E Specify ing double wide charact er US 1F Specifying standard character RS 1E Specifying double w ide character CAN 18 Data cancellatio[...]
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CBM -920 Us er’s Ma nua l 33 CITIZEN 8.2 Input data format (1 ) Lin e feed com m a nd after pr inting (CR, LF) By inputting o f CR ( 0DH ) code, printer pri n ts th e data in pri nt buffer. In case there is no print data in print b u f f e r , o n l yl i n ef e e di s p e r f o r m e d .A n dt h i s c o m m a n di si g n o r e dr i g h ta f t e r[...]
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CB M-920 U ser’s Manual 34 CITIZEN ( 2) S I, SO a nd US, RS command In case t he 8 bit data is specifi e d ( data bit le n g t h of seria l c ommun ication), t he function of SI and S O c odes is s a me a s t he f u n cti on o f U S a nd R S. Bu t i n ca s e 7 b it d at a is spe c i fi ed , S I, S O w orks fo r sp e c i f ying o f S I side ( char[...]
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CB M-920 U ser’s Manual 35 CITIZEN <Print result> (3) Data ca nc ellation (CAN) co m m and In inp u tting of CAN ( 18H ) cod e, a ll of the data before CAN cod e at sam e on e lin e is ca nc eled . <R eceiv ing data > S O 123456 C A N A B C C R <Print result> (4 ) Inverted cha ra cter s pecifying (DC2 ) com mand By i np ut t i n[...]
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Page 42
CB M-920 U ser’s Manual 36 CITIZEN (5) Initial set (D C1) com m a nd By in putting D C1 ( 11H) , ea ch conditi on specifi ed a fter power is O N is ca nceled a nd pri nter goes t o in itial co nd itio n sam e a s t he con d ition rig ht a fter po we r is ON . But , t he dat a i n input b uff er i s not cha nge d. ( 6) C onti nuous l ine fe ed s p[...]
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Page 43
CB M-920 U ser’s Manual 37 CITIZEN (8) Registra tio n of sentenc e co m mand (ESC + "/" + n ) By inputtin g ESC (1BH) + "/" (2FH ) + n 'Registrati on of se n tence' comm a nd, the d ata of 24 ( 40) bytes fo llow in g after n is registered. Th e data betwe en 1 to 8 is to be specified as the dat a fo r n. I n case tha[...]
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CB M-920 U ser’s Manual 38 CITIZEN Exam ple 1) <R eceiv ing data > E S C / 1 Thi s is a pen C R E S C / 9 Is Thi s a pe n? C R ESC / I t i s a p e n C R ESC ! ! <Sta tus of regi s tra tion > 1I t i s a p e n 2 3 4 5 6 7 8 <Pr int R esult > ............... ......... ....................... ........................................[...]
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CBM -920 Us er’s Ma nua l 39 CITIZEN Exam ple 2) <R eceiv ing data > E S C / 1 T h i si sap e n C R E S C / 2 Ja p a n CBM C orpora ti on Mi cro C R ESC / 4 S O CO T IZE N S I NEW PRODU CT S C R Is this a p en? CR ESC ! 4 ESC ! 1 ESC ! 2 Impact dot p r inter C R <Sta tus of regi s tra tion > 1 T h i si sa p e n 2 Jap an CB M Co rpo ra[...]
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CBM -920 Us er’s Ma nua l 40 CITIZEN Exam ple 3) <R eceiv ing data > E S C / 1 F S W 1 J APAN C BM C R J A PAN CBM CR ESC ! 1 J A PAN CBM CR <Sta tus of regi s tra tion > 1 FS W 1 J APAN CB M 2 3 4 5 6 7 8 <Pr int R esult > Reg ister by dou ble wid e and double high c ha r a ct er s.[...]
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Page 47
CB M-920 U ser’s Manual 41 CITIZEN ( 10 ) D efi ni ng the downl oa d cha r a ct er comm a nd ( E SC + "& " ) 1 In ca s e of 2 4 col um ns mode By inp u tting ESC ( 1BH ) + "&" ( 26H) + A 1 + A2 co de and the pattern data follo wi ng a ft er t his code , nom inat ed patte rn can be regis tered. Ma ximu m nu m b ers of c[...]
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Page 48
CB M-920 U ser’s Manual 42 CITIZEN d-2) In case of m ulti -chara cters r eg istration By c onducti ng one c h a racter regis tration c ontinuousl y, 8 c h a ra ct er s ca n b e re gi st ere d a t m axim um . In case m u lti-characters a re reg istered into c on tinuous address ( ch aracter code s), i n spec ifying the ad d re s s t o st art reg i[...]
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Page 49
CBM-920 Us er’s Man ual 43 CIT IZEN 2 In case of 40 colum ns model (ESC + "&" + C1 + A1 + A2) In input ting ESC (1B H) + " &" + C1 + A1 + A2 and the pat tern data follow ing after these codes, nom inated pattern can be registered. The total numbers of ch aracters can be registered are 22 4 characters and these characte[...]
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Page 50
CB M-920 U ser’s Manual 44 CITIZEN <Exam ple> In case the fo llo w in g dat a is transmitted. Sinc e this m odel is u sing h alf dot p rin ti n g m ethod, this p ri n ter c an no t spec ifies th e con tinuous do ts t o t he direc ti on o f pr inti ng dir ect io n. (H oriz onta l d ir ecti on) T her efor e, t he pa tter n ca n n ot b e r egi[...]
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Page 51
CB M-920 U ser’s Manual 45 CITIZEN [Pr inting of registered c hara c ters] I n cas e of prin ting reg is tered ch a ract e rs, c omm a nd (ES C + "%" + 1 ) f o r spe c ify ing reg iste red ch aract e rs is to be conduct ed i n itially. Then, b y sendi ng 4 1H a nd 42H the word of " W " in double w idth c an be p rinted. Re m a[...]
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CBM -920 Us er’s Ma nua l 46 CITIZEN (The r elati on bet w een data a nd p rint res ult .) (The availa ble range of par am eter s pec if ying ) m odel n1 n2 n3 24 co lu m n s m od el 1~18 0~255 0~1 40 co lu m n s m od el 1~23 0~255 0~1 Rem arks: In case the value is specified out of the above available range o r n2 = n3 = 0, bit im age m ode is c[...]
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CB M-920 U ser’s Manual 47 CITIZEN (13) Sp ecif y in g double wid e and double hig h cha racter c o mm and (FS + "W " + 1) By inp u tting th e code o f F S ( 1 CH ) + "W " ( 5 7 H ) + ( 0 1 H ) , double width a nd double height is sp ecif ied. Th is com m and prints the data follow in g after this co m m and as doub le wi dth [...]
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CB M-920 U ser’s Manual 48 CITIZEN 9. CHARACTER SET 9.1 Japanese character code ta b le R e marks: SP means: "S pac e " (b lan k).[...]
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CB M-920 U ser’s Manual 49 CITIZEN 9.2 International char acter code tabl e R e marks: SP means: "S pac e " (b lan k).[...]
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CB M-920 U ser’s Manual 50 CITIZEN 9.3 Character code t able R e marks: SP means: "S pac e " (b lan k). (The charac ters of *1~*12 in t he below tabl e can be changed to the characters in the next page .)[...]
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CB M-920 U ser’s Manual 51 CITIZEN[...]
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CB M-920 U ser’s Manual 52 CITIZEN 10. OUTLI NE DRAWING[...]
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1.06E-0601 Printed in Japan[...]