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Citizen Systems CLP-9301 manual

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Table of contents for the manual

  • Page 1

    CLP-9001/9301 User's Manual[...]

  • Page 2

    [...]

  • Page 3

    − i − FCC COMPLIANCE ST A TEMENT FOR AMERICAN USERS This equipment has been tested and found to comply w ith the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. T hese limit s are designed to provid e reasonable protection against harmful interference when the equipment is operated in a commercial environment. T his e[...]

  • Page 4

    − ii − EMI COMPLIANCE ST A TEMENT FOR CANADIAN USERS This Class A digital app aratus complies w ith Canadian ICES-003. This equipment generates and uses radio fr equency energy and if not inst alled and used properly , that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and tel evision recept[...]

  • Page 5

    − iii − Import a nt Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all w arnings and in structions marked on the product. 3. Unplug this product from the wall outlet before cl eaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water . [...]

  • Page 6

    − iv − Notice 1. Before use, be sure to read this manual. And keep it handy for reference when needed. 2. The contents of this manual may change without prior notice. 3. Reproduction, transfer , or transmission of the contents of this manual without prior consent is strictly prohibited. 4. We are not liable for any damage resulting from the use[...]

  • Page 7

    − v − Introduction Thank you for purchasing a new Citizen CLP series label printer . This manual is designed to help you quickly underst and the basic operations of this printer . Design features This printer is designed to accurate ly print bar codes and various character font s on media such as tags and labels at hig h speeds. Both direct the[...]

  • Page 8

    − vi − T able of Content s FCC Compliance S tatement for American Users .............................. i Compliance S tatement for European Users...................................... i EMI Compliance S tatement for Canadian Users .............................. ii Important Safety Instruct ions ..................................................[...]

  • Page 9

    − vii − Chapter 6 Configuring Y our Printer Usi ng the Me nus ...............37 6.1 The Gr oup Menu .....................................................................37 6.2 Page Set up Menu ...................................................................38 6.3 System Se tup M enu ...........................................................[...]

  • Page 10

    − viii −[...]

  • Page 11

    Chapter 1 Unpacking − 1 − Chapter 1 Unp acking First open the carton and take out the accessory box and the printer front cover , then lift the printer main body out of the carton, holding the bottom of the printer firmly . Also keep the carton and packing materials as the printer must be packed properly with the carton and packing materials fo[...]

  • Page 12

    Chapter 1 Unp acking − 2 − 1.1 Checking items inside the accessory box First, you should check that all of the following items are inside the accessory box. If any are missi ng, please contact your supplier . • Power cord 1 piece • Paper core adaptor (3-inch) 2 pieces • Ribbon core 1 piece • Paper holder 1 piece • Label paper 1 piece [...]

  • Page 13

    Chapter 2 Safety Precautions − 3 − Chapter 2 Safety Precautions This chapter describes safety precautions w hen using the printer . Please read and understand the precautions in this chapter before using the printer . z Safety signs The various safety signs included in this manual and pasted on the printer are intended to inform you of the corr[...]

  • Page 14

    Chapter 2 Safety Precautions − 4 −[...]

  • Page 15

    Chapter 2 Safety Precautions − 5 −[...]

  • Page 16

    Chapter 2 Safety Precautions − 6 −[...]

  • Page 17

    Chapter 2 Safety Precautions − 7 −[...]

  • Page 18

    Chapter 2 Safety Precautions − 8 −[...]

  • Page 19

    Chapter 3 Names and Functions of Printer Parts − 9 − Chapter 3 Names and Functions of Printer Part s This chapter describes the names and func tions of each part of the printer . 3.1 Printer main body 1 Opening/closing and det achment of the front cover T o open the front cover , catch hold of the right edg e of the front cover with your finger[...]

  • Page 20

    Chapter 3 Names and Functions of Printer Parts − 10 − CAUTION Do not touch the printhead set screw A and platen set screw B.[...]

  • Page 21

    Chapter 3 Names and Functions of Printer Parts − 11 −[...]

  • Page 22

    Chapter 3 Names and Functions of Printer Parts − 12 − 3.2 Control p anel The control panel consist s of an LCD displaying two l ines of eight characters, two LEDs and six control keys. T w o functions are assigned to each key except the MODE key . z Indications LCD (Display) Shows the current printer status by a message on the display . POWER L[...]

  • Page 23

    Chapter 3 Names and Functions of Printer Parts − 13 − z Control keys On the control panel lege n d, in Ready mode, the text written ABOVE each key shows the key's function. In Menu mode, the text written BELOW each key shows the key's function. MODE key When the MODE key is pressed, the printer is pl aced into the Ready mode. When the[...]

  • Page 24

    Chapter 3 Names and Functions of Printer Parts − 14 − MODE key Printer enters the Menu mode, and the ' ∗ Page Setup' menu is shown on t he LCD (Display). (See P31)  Key functions in the Menu mode MENU key Selects the next Group Menu or Menu Item. (See P31 − 33) UP key • Select s the next Group Menu or Menu Item. (See P31 − [...]

  • Page 25

    Chapter 4 Media (Paper) and Ribbon − 15 − Chapter 4 Media (Paper) and Ribbon This chapter describes all of the types of media available for this printer and how to load the media and ribbon. Unless otherwise specified, the term 'media,' 'paper ,' 'page,' 'labels' or 'tags' is referring to any me[...]

  • Page 26

    Chapter 4 Media (Paper) and Ribbon − 16 − ♦ Center-punched hole tag Holes (2.5mm diameter) are perforated lengt hwise along the central line of the tag. ♦ Black mark tag Black marks are printed on the back of the t ag at the center or on the right side in the direction of feed. ♦ Corner-w ith-a-radius cut tag The cuts on the edge of this [...]

  • Page 27

    Chapter 4 Media (Paper) and Ribbon − 17 − z Label Media with adhesive material on the back are referred to as labels. Labels are peeled off the liner piece by piece and stuck to a product or item. ♦ Labels w ith inter-label gap There are gaps between labels. ♦ Black mark label Black marks are printed on the back of the label line on the cen[...]

  • Page 28

    Chapter 4 Media (Paper) and Ribbon − 18 − 4.2 Paper size[...]

  • Page 29

    Chapter 4 Media (Paper) and Ribbon − 19 − 4.3 Loading the p aper The out-wound roll of p aper is the st andard, altho ugh inward-wound media can also be u sed. See Page 23 for details. The paper core diameters for the roll of paper are 1, 3, or 4 inches. The standard core sizes are 1 and 3 inches. When using the paper with a paper core diamet e[...]

  • Page 30

    Chapter 4 Media (Paper) and Ribbon − 20 − 3. Move the blue printhead lever towards the back of t he printer to lift the printhead block. Push the blue paper guide roller release lever to lif t the p aper guide roller , and lower the paper guide. 4. Turn the blue paper holder knob counterclockwis e, and remove the paper holder from the shaf t. P[...]

  • Page 31

    Chapter 4 Media (Paper) and Ribbon − 21 − 5. T o load the roll of paper , first insert the paper core adaptors (3-inch) into the paper core (see SUGGESTION below), where they mu st be positione d pr operly , and put those onto the pa per roll shaf t, pushing the roll of paper to the deepest side, then att ach the p aper holder to the p aper rol[...]

  • Page 32

    Chapter 4 Media (Paper) and Ribbon − 22 − 7. Let the edge of the roll of paper nearer to the control panel butt against the fan-shaped metal paper guide (on the deepest side) and turn the paper holder knob clockwise to lock the paper holder . 8. Slide the blue paper guide to the edge of the roll of paper in the direction of feed and turn it upw[...]

  • Page 33

    Chapter 4 Media (Paper) and Ribbon − 23 − 10. Close the right side cover and the front cover . Loading the paper is now completed. CAUTION When the inward-wound roll of paper is used, fi rst put the roll of paper onto the paper roll shaft so that it can be wound clockwise as s hown blow , then pull the end of the roll of paper through the print[...]

  • Page 34

    Chapter 4 Media (Paper) and Ribbon − 24 − 4.4 Loading the ribbon We recommend that you should use a genuine Citizen ribbon or it s equivalent. The ribbon (with paper core) is loaded into the printer using the two ribbon bobbins supplied. The ribbon passes from the source ribbon core (unused) to the destination core of used ribbon. 1. Open the f[...]

  • Page 35

    Chapter 4 Media (Paper) and Ribbon − 25 − 4. Insert the bobbins into the source ri bbon and destination paper cores respectively . 5. Fit the destination paper core with the bobbin on the lef t side ribbon shaf t holder and click into position. 6. Feed the ribbon bobbin a certain length and set it on the right side ribbon shaft holder and click[...]

  • Page 36

    Chapter 4 Media (Paper) and Ribbon − 26 − 9. Close the right side cover and then clo se the front co ver , allowing the magnetic catch to firmly hold the front cover . The ribbon is now loaded. NOTE The following procedure may help you load the ribbon more easily . First insert the bobbins into the source and destination ribbon cores, affix the[...]

  • Page 37

    Chapter 4 Media (Paper) and Ribbon − 27 − 4.5 Printhead pressure adjustment s The paper widt h for this printer is 19-1 15 mm (0.75-4.53 in). When a narrow width of p aper or thick media is used, the printhead pressure across the print ar ea is not even so poor print quality etc may occur . Before making adjustments, the p aper must be loaded a[...]

  • Page 38

    Chapter 4 Media (Paper) and Ribbon − 28 − 4.6 Paper sensor adjustment s Using the paper sensor adjust-knob, adjustments to the p aper sensor can be made to suit the kind of media that is being used. Before making adjustments, the p aper must be loaded and the pinch roller be lowered. The two holes in the sensor arm corre spond to the two dif fe[...]

  • Page 39

    Chapter 5 Power ON and Using the Control Panel − 29 − Chapter 5 Power ON and Using the Control Panel After loading the p aper and ribbon, connect the power cord and turn your printer on. 5.1 Connecting to a power outlet First plug the power cord into the AC power input on the back of the printer , then plug the other end of the power cord into [...]

  • Page 40

    Chapter 5 Power ON and Using the Control Panel − 30 − 5.2 T urning the printer ON T urn ON the power switch. • Press "|" for ON. • Press "O" to turn of f the printer . Once the power is turned ON, the following initia l messages are displayed on the screen for about three seconds.[...]

  • Page 41

    Chapter 5 Power ON and Using the Control Panel − 31 − 5.3 Ready Mode and Menu Mode This section describes the operation flow of the Ready mode and Menu mode . This printer can be easily operated using the six keys on the control panel.[...]

  • Page 42

    Chapter 5 Power ON and Using the Control Panel − 32 − 5.4 Navigating the Menu System[...]

  • Page 43

    Chapter 5 Power ON and Using the Control Panel − 33 − 5.5 Changing Menu V alues[...]

  • Page 44

    Chapter 5 Power ON and Using the Control Panel − 34 − 5.6 Permanently Saving Printer Settings[...]

  • Page 45

    Chapter 5 Power ON and Using the Control Panel − 35 − 5.7 Producing a T est or Configuration Print[...]

  • Page 46

    Chapter 5 Power ON and Using the Control Panel − 36 − 5.8 T urning the printer OFF[...]

  • Page 47

    Chapter 6 Configuring Y our Printer Using the Menus − 37 − Chapter 6 Configuring Y our Printer Using the Menus This chapter explains all the possible menu options for configuring the barcode printer . Refer to Chapter 5 for information on the operation of the menus system and which keys perform which actions. 6.1 The Group Menu[...]

  • Page 48

    Chapter 6 Configuring Y our Printer Using the Menus − 38 − 6.2 Page Setup Menu[...]

  • Page 49

    Chapter 6 Configuring Y our Printer Using the Menus − 39 − 6.3 System Setup Menu[...]

  • Page 50

    Chapter 6 Configuring Y our Printer Using the Menus − 40 −[...]

  • Page 51

    Chapter 6 Configuring Y our Printer Using the Menus − 41 − 6.4 Af ter Print Menu[...]

  • Page 52

    Chapter 6 Configuring Y our Printer Using the Menus − 42 − 6.5 Interface Setup Menu[...]

  • Page 53

    Chapter 6 Configuring Y our Printer Using the Menus − 43 − 6.6 Permanently Saving Settings Menu 6.7 T est Mode Menu[...]

  • Page 54

    Chapter 6 Configuring Y our Printer Using the Menus − 44 − 6.8 Menu Mode Description[...]

  • Page 55

    Chapter 6 Configuring Y our Printer Using the Menus − 45 −[...]

  • Page 56

    Chapter 6 Configuring Y our Printer Using the Menus − 46 −[...]

  • Page 57

    Chapter 6 Configuring Y our Printer Using the Menus − 47 −[...]

  • Page 58

    Chapter 6 Configuring Y our Printer Using the Menus − 48 −[...]

  • Page 59

    Chapter 7 T roubleshooting − 49 − Chapter 7 T r oubleshooting When an error occurs, an error message is displayed on the LCD panel. This chapter describes corrective actions to be taken when error message is received or problems or dif ficulties are experienced. 7.1 Items to check in case of trouble If problems or difficulties are experienced d[...]

  • Page 60

    Chapter 7 T roubleshooting − 50 −[...]

  • Page 61

    Chapter 7 T roubleshooting − 51 − 7.2 Error messages and corrective actions[...]

  • Page 62

    Chapter 7 T roubleshooting − 52 −[...]

  • Page 63

    Chapter 8 Maintenance − 53 − Chapter 8 Maintenance Since this printer uses a t hermal head a nd a carbon i nk ribbon, thermal p aper dust etc m ay adhere to the printhead or other related part s. In this case, printing errors or failure of the printhead may occur . If paper dust or ribbon material adheres to the print head, irregular printer mo[...]

  • Page 64

    Chapter 8 M aintenance − 54 − 8.2 Cleaning method[...]

  • Page 65

    Chapter 9 Specifications − 55 − Chapter 9 S pecifications 9.1 General specifications[...]

  • Page 66

    Chapter 9 Specifications − 56 − 9.2 Interfaces 1 Serial interface Specifications T ransfer method: S tart stop synchronous dual communication system Signal level: RS-232C Baud rate: 2400, 4800, 9600, 14400, 19200, 38400, 57600, 1 15200 bps Data bit s: 7 or 8 S tart bits: 1 S top bits: 1 or 2 Parity: Even, odd, or none Connector: D-SUB 25PIN 17L[...]

  • Page 67

    Chapter 9 Specifications − 57 − DTR protocol DTR signal "Ready (High)" level requirements: The following must be satisfied: • Printer is on line. • Receive buffer has more than 1K bytes available. Note : When receive buffer has less than 128 bytes avail able, DTR signal becomes "Busy (Low)" level and this "Busy (Low[...]

  • Page 68

    Chapter 9 Specifications − 58 − 2 Parallel interface Specifications T ransfer method: 8-bit parallel (compatibility mode) Synchronous: S trobe pulse Handshaking: ACKNLG and BUSY signals Signal level: TTL Printer side: 36-pin non-phenol type Pin assignment[...]

  • Page 69

    Chapter 9 Specifications − 59 − 9.3 Print able area The accurate print position is illustrated below .[...]

  • Page 70

    Chapter 9 Specifications − 60 − 9.4 Adjust able sensor[...]

  • Page 71

    Chapter 9 Specifications − 61 − 9.5 Auto-Cutter (optional)[...]

  • Page 72

    Chapter 9 Specifications − 62 − 9.6 Peeler (optional) Peeler specifications Paper width: 1 15 mm (4.53 in) Maximum diameter of paper roll: 203 mm (8 in) Minimum inner diameter of paper roll: 76 mm (3 in) Maximum label length: 120 mm (4.72 in) Minimum label length: 25.4 mm (1 in) Maximum paper thickness: 0.17 mm (0.067 in) Maximum liner thicknes[...]

  • Page 73

    Citizen America Corporation 831 S. Douglas S treet, Suite 121 El Segundo, CA 90245 T el: (310) 643-9825 U.S.A. Citizen Systems Europe GmbH http://www .citizen-europe.com Mettinger S trasse 1 1 Park House 73728 Esslingen 643-651 S taines Road, Feltham Germany Middlesex, TW14 8P A United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano Nakano[...]