Citizen Systems CMP-10 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems CMP-10, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems CMP-10 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems CMP-10. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Citizen Systems CMP-10 should contain:
- informations concerning technical data of Citizen Systems CMP-10
- name of the manufacturer and a year of construction of the Citizen Systems CMP-10 item
- rules of operation, control and maintenance of the Citizen Systems CMP-10 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems CMP-10 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems CMP-10, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems CMP-10.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems CMP-10 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    MOBILE THERMAL PRINTER[...]

  • Page 2

    W e, the Responsible Party : CBM America Corporation 363 V an Ness W ay Suite 404 T orrance, CA 90501, U.S.A T elephone (310) 781 1460 declares that the product: T rade Name : Japan CBM Corporation Product Name : Mobile Printer Model Number : CMP-10 confirms to the following specifications: Regulation : FCC Part 15B, Class B T est Method : ANSI C63[...]

  • Page 3

    FCC Compliance Statement for American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radi[...]

  • Page 4

    Manufacturer’ s Name : Japan CBM Corporation Manufacturer’ s Address : CBM Bldg., 5-68-10, Nakano, Nakano-ku T okyo, 164-0001, Japan Declaration on the Product Product Name Mobile Printer Model Number(s) CMP-10 (S. No. 0270001 ~ ) Conforms with the Following Standards L VD : EN60950 : A4: 1997, A11: 1997 EMC : EN55022 : 1994 Class B : EN61000-3[...]

  • Page 5

    — 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i[...]

  • Page 6

    — 2 — SAFETY PRECAUTIONS About Pictogram Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defined as shown below . Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below . Please be familiar with the content of these defin[...]

  • Page 7

    — 3 — Precautions in Handling Printer W ARNING ● If the product is kept in use under abnormal condition such as generation of heat, smoke, or abnormal odor , a fir e may occur . Immediately turn the printer power off, remove the battery , and contact our service agent. ● If any foreign matter (metal tip, water , liquid) enters the product, [...]

  • Page 8

    — 4 — ● Do not touch the print head or paper cutter while replacing print paper . Heated print head may cause burn. The cutter may cause injury to the hand. Precautions on Using Printer ● Use of print paper other than specified may result in not only deteriorated print quality but shortened life of print head (printing portion). ● Do not [...]

  • Page 9

    — 5 — W ARNING DANGER ● Entering battery liquid may result in loss of eyesight. Immediately wash eyes with fresh water and get medical care. ● Keep the following in mind when handling battery . Otherwise, liquid leakage, heat generation, and explosion may result. • Do not throw battery into fire or do not apply heat. • Do not peel or sc[...]

  • Page 10

    — 6 — ● Do not dip battery in water or sea water . W et battery may generate heat or may be subject to corrosion. ● Do not use or leave battery at high temperature. Using or leaving battery in a place of high temperature may result in liquid leakage, deteriorated performance, or shortened lifetime. ● Keep battery beyond the reach of a bab[...]

  • Page 11

    — 7 — CAUTION ● Print density may change with the kind of print paper . Print density is adjusted by the Print Density Set command in Command Reference. For details, refer to Command Reference (Separate sheets). ● Observe the following when using thermal paper . Thermal paper is not resistant to discoloration, deterioration in quality , and[...]

  • Page 12

    — 8 — W ARNING CAUTION CAUTION ● With one side of the connector connected to this product, do not touch the metal part of the other connector . Precautions on Using Special Serial Cable ● Static electricity may cause breakdown of internal circuit of this product. ● Do not leave this product with a cable wound around it for a long time. Di[...]

  • Page 13

    — 9 — THE TABLE OF CONTENTS 1. INTRODUCTION ............................................................. 10 1.1 Features ............................................................................. 10 1.2 Included and Optional Accessories ................................. 11 1.3 T ype Classification ...........................................[...]

  • Page 14

    — 10 — 1. INTRODUCTION CMP-10 is a compact, full featured portable line thermal printer , which can be used in a large variety of job environments ranging from door -to- door sales through small and mid-sized catering establishments, car - rentals, parking lots, field services to on-board sales on land, sea and air . IrDA communication with a P[...]

  • Page 15

    — 11 — 1.2 Included and Optional Accessories When unpacking the package, confirm the availability of: ● Printer unit: 1 piece ● Sample paper roll: 1 roll ● AC adapter: 1 piece ● User’ s manual: 1 copy E (European) model ● Belt clip kit 1 set (Belt clip, 2 × screws, 2 × rubber feet) Please refer to the Appendix for how to mount bel[...]

  • Page 16

    — 12 — 2. GENERAL SPECIFICA TIONS Feature Parameters Printing system Direct thermal printing Printing speed 50 mm/sec Printing head T otal dots: 384 Dot density: 8 dots/mm Printing width: 48 mm Emulation ESC/POS commands plus extra commands for specific printer features Characters ASCII Code, Alphanumeric characters, International characters, W[...]

  • Page 17

    — 13 — Feature Parameters Serial interface Speed: 1200, 2400, 4800, 9600, 19200, 57600, 115200 bps Interface: Bidirectional serial communication Signal level: RS-232C Data lenght: 8 bits Start bit: 1 bit Stop bit: 1 bit Parity: None Flow control: Xon/Xoff Connector: Motorola Star T ac Input buffer 64 KB Mag stripe reader T rack 1, 2, 3 LED colo[...]

  • Page 18

    — 14 — Feature Parameters Reliability Print head: 100,000,000 pulses or 50km (Normal temperature, 12.5% density , rated energy) Mechanism: 15,000,000 lines Safety standard and EMI UL, C-UL, TUV , GS, CE Marking FCC Class B, VCCI Class B Dimensions 116 (W) × 104 (D) × 63 (H) mm (50 mm paper cover + Mag stripe reader) W eight Approx. 370 g (wit[...]

  • Page 19

    — 15 — 3. EXPLANA TION OF PRINTER P AR TS 3.1 LED Indicators (1) Charge LED RED on: Battery is charging GREEN on: Battery is Fully charged (2) Power (Error) LED GREEN on: Lights when printer is powered ON. RED/GREEN blinks fast: No paper or cover open. RED/GREEN blinks slow: Print head is overheated or macro is in process and awaiting LF switch[...]

  • Page 20

    — 16 — 3.2 Communication Port and Switch (3) IrDA interface unit Receives data from host and transmits printer status. For communication with IrDA communication, refer to 4.3. (4) Serial port For serial cable (option) connection to host. For the method of communication with cable and connecting cable, refer to 4.4. (5) Power switch (ON/OFF) Pre[...]

  • Page 21

    — 17 — 3.3 Inside of Paper Cover (10) Paper feed roller Feeds paper through the printing mechanism. (11) Printing (thermal) head Records print data on the thermal paper . 3.4 Buzzer The built-in buzzer sounds in the following cases. When low battery is detected (sounds 3 times) When magnetic card was successfully read (sounds once) When buzzer [...]

  • Page 22

    — 18 — (13) (12) (15) 3.5 Bottom Surface and Battery Cover (12) Belt clip Attaches to the printer on your belt. (Not installed at the time of shipment. T o use the belt clip, please install the belt clip by yourself.) (13) Strap holder Metals for holding a strap. (The strap shall be prepared by the user .) (14) Groove for rubber foot If you wan[...]

  • Page 23

    — 19 — 3.6 Dimensions and V iews DC Jack (Unit: mm)[...]

  • Page 24

    — 20 — 4. OPERA TION 4.1 Replacing the Paper Roll Press Cover Open switch (1). Open Paper Cover (2). Place the new paper roll as shown on illustration and pull out enough paper to reach the control panel of the printer (3). Close the Paper Cover . If data to be printed still exists, press the LF switch to resume printing. CAUTION! Be sure to us[...]

  • Page 25

    — 21 — 4.2 Method of Charging If any of the following conditions occur , charging the battery is required. • “Low Battery” is printed. • The buzzer sounds 3 times. T o charge the battery , plug the connector of the AC adapter to the DC jack of the printer and the AC adapter to the AC outlet. The charge LED lights red. If the LED changes[...]

  • Page 26

    — 22 — 4.3 Communication by IrDA Set the infrared port of the device to face straight to the printer’ s infrared port. Communication is available in the range of 15° up, down, left, and right. A void blocking between the printer and the device to be connected. Otherwise, data may not be sent correctly . CAUTION! • Communication in a place [...]

  • Page 27

    — 23 — 4.4 Communication V ia Serial Port (Cable) For communication with RS-232C, prepare dedicated serial cable. Open the serial port cover and while holding the connector with the wording marked “Push” faciing upward, insert the connector into the serial port. Here, hold the connector with the surface marked “Push” down. Connect the o[...]

  • Page 28

    — 24 — 4.5 Reading Mag Stripe Card (Only Model with Built-in Mag Stripe Card Reader) T o read the mag stripe card, it is necessary to send a special command to the printer . For the command, refer to Command Reference supplied separately . If mag stripe card command is entered, Power LED lights red. While the Power LED continues to light for 10[...]

  • Page 29

    — 25 — 4.6 Removing the Battery Pack 1. Set the printer Power switch to OFF and unplug the AC adapter from printer . 2. Remove the battery cover by (1) pressing the battery cover as shown in the figure, lift it upward. 3. Remove cover as shown in the illustration. 4. Remove battery pack from compartment and disconnect battery connector from mai[...]

  • Page 30

    — 26 — 4.7 Installing the Battery Pack 1. Insert the battery connector to the connector of the printer . 2. Insert the battery connecting cable into the opening above the battery connector . Confirm that the battery connector is seated deeply . 3. Insert the battery into its compartment. 4. Place battery cover back by sliding it from the back o[...]

  • Page 31

    — 27 — 5. FUNCTION 5.1 Auto Power OFF Power is automatically cut off after a specified period of time, during which no command is sent to the printer and the LF switch has not been pressed. The default setting of this time duration is 10 minutes, however , the period can be custom set by the user with a special command to the printer . (see Com[...]

  • Page 32

    — 28 — 5.4 Monitoring the Print Head Overheating If the temperature exceeds 65°C for some reason, the printer automatically stops printing with Power LED indication of “Error” to protect the print head. If the head temperature returns to 60°C or below , the printer is ready for printing. 5.5 Self T esting and Internal Settings ● Keep th[...]

  • Page 33

    — 29 — 6. LIST OF COMMANDS 1 BEL Sound the buzzer 2 HT Horizontal tab command 3 LF Printing and paper feed 4 CR Print command 5 ESC RS Sounds the buzzer 6 ESC SP Setting the right space amount of the character 7 ESC $ Specifying the absolute positions 8 ESC % Selecting user character set 9 ESC & Define user characters 10 ESC ! Collective sp[...]

  • Page 34

    — 30 — * * 34 ESC c5 Enabling/disabling the panel switches 35 ESC d Printing and feeding the paper by n lines 36 ESC v T ransmitting the printer status 37 ESC x Setting the time interval for automatic Power OFF 38 ESC { Specifying/canceling the inverted characters 39 GS ) Setting printer flags 40 GS * Defining the Download Bit Image 41 GS / Pri[...]

  • Page 35

    — 31 — 7. MAINTENANCE AND SER VICE For information on maintenance and service, please contact your CBM dealer or at the following addresses: Other Areas Japan CBM Corporation Information Systems Division CBM Bldg. 5-68-10, Nakano Nakano-ku, T okyo 164-0001, Japan TEL: +81-3-5345-7540 F AX: +81-3-5345-7541 E-mail: info-sys@jcbm.co.jp http://www [...]

  • Page 36

    — 32 — 8. APPENDIX HANDLING BEL T CLIP KIT This kit consists of a belt clip, two screws, and two rubber feet. 8.1 How to Mount Belt Clip Peel off the cover seal in the square frame at the bottom of the CMP-10 carefully . Mount the belt clip in the square frame using the two screws supplied. The direction of the belt clip should be as per the dr[...]

  • Page 37

    — 33 — MEMO[...]

  • Page 38

    — 34 — MEMO[...]

  • Page 39

    — 35 — MEMO[...]

  • Page 40

    Information Systems Division CBM Bldg., 5-68-10, Nakano, Nakano-ku, T okyo 164-0001, Japan T el: (+81-3) 5345-7540 Fax: (+81-3) 5345-7541 0201E-0212 Printed in K orea[...]