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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems CT-S300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems CT-S300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems CT-S300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen Systems CT-S300 should contain:
- informations concerning technical data of Citizen Systems CT-S300
- name of the manufacturer and a year of construction of the Citizen Systems CT-S300 item
- rules of operation, control and maintenance of the Citizen Systems CT-S300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems CT-S300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems CT-S300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems CT-S300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems CT-S300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LINE THERMAL PRINTER MODEL CT -S300 User’ s Manual[...]
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Page 2
This printer conforms to the following Standards: Low V oltage Directive 73/23/EEC, 93/68/EEC and the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC. L VD : EN60950 EMC : EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaration is applied only for 230V model. Declaration of Conformity CITIZEN is registered trade mark of CITIZEN W A TCH CO.,[...]
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Page 3
IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are de[...]
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Page 4
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i[...]
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Page 5
— 2 — SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTL Y OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Incorrect operation may result in unexpected accidents (fire, shock, or injury). ● After having read this Manual, keep it in a safe, readily accessible place for future reference. ● Some of t[...]
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Page 6
— 3 — Do not use or store this product in a place where it will be exposed to: ● Flames or moist air ● Direct sunlight ● Hot airflow or radiation from a heating device ● Salty air or corrosive gases ● Ill-ventilated atmosphere ● Chemical reactions in a laboratory ● Airborne oil, steel particles, or dust ● Static electricity or s[...]
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Page 7
— 4 — Place the printer on a flat, stable surface without vibration. • Otherwise dropping may cause injury . Do not use the printer under the following conditions. ● A state where the printer ventilation holes are blocked by a nearby wall or something ● A state where any object is placed on the printer ● A state where the printer is cov[...]
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Page 8
— 5 — PRECAUTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ● Do not plug or unplug the power cord with a wet hand. ● Use the printer only at the specified supply voltage and frequency . ● Use only the specified AC adapter with the printer . ● Check to make sure that the supply out[...]
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Page 9
— 6 — Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer . THIS LABEL INDICA TES THE RISK OF ANY INJURY DUE TO “ HIGH TEMPERA TURE ” OF THE PRINT HEAD. T o prevent possible malfunction or failure observe the following. ● A void operating the printer [...]
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Page 10
— 7 — Observe the following precautions for daily maintenance. ● When cleaning the printer , always turn it off and unplug it from the supply outlet. ● Use a soft, dry cloth for cleaning the surface of the printer case. ● For severe stains, use a soft cloth slightly dampened with water . ● Never use organic cleaning solvent such as alco[...]
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Page 11
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE ................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ..................................................................................... 10 1.3 Model Classific[...]
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Page 12
— 9 — 1. GENERAL OUTLINE The CT -S300 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals. With extensive features, it can be used in a wide range of applications. 1.1 Features ● Compact design. ● Paper drop-in mechanism facilitating paper handling and head cleaning[...]
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Page 13
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC adapter (AC adapter type): 1 ● AC power cord: 1 ● Sample paper roll: 1 roll ● Partition for 58-mm wide paper roll: 1 ● User ’ s manual (This manual): 1 Printer (AC adapter type) Sample paper roll Partition for 58-mm wide pa[...]
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Page 14
— 11 — Item Specifications Model CT -S300-RF120 CT -S300-RF230 CT -S300-PF120 CT -S300-PF230 CT -S300-UF120 CT -S300-UF230 Print method Line thermal dot print method Print width 72 mm/576 dots, (48 mm/384 dots) *1 Dot density 8 × 8 dots/mm (203 dpi) Print speed 100 mm/s (Fastest, print density level 0), 800 dot lines/s) Number of print columns[...]
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Page 15
— 12 — 2. EXPLANA TION OF PRINTER P ARTS 2.1 Printer Appearance Paper cover Power switch Operation panel Cover open lever Cutter lock releasing feed hole Rear connector Power box unit (Front view) (Rear view) AC Adapter T ype Built-in Power Supply T ype (Front view) (Rear view) AC inlet ● Paper cover Paper is located inside this cover . ● C[...]
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Page 16
— 13 — ● POWER LED Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure. ● ERROR LED Lights or blinks when paper is empty or in case of a failure. The interval length of blinking shows the type of error . ● FEED switch Pressing this switch once causes [...]
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Page 17
— 14 — 2.2 Paper Cover Inside ● Paper feed roller Feeds paper as part of print mechanism. ● Paper -near-end sensor Changes the setting in accordance with the inner diameter of paper roll or setting status. ● Auto cutter Cuts the paper with a command at the end of printing. Cutting method is selectable between partial cut and full cut with[...]
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Page 18
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Adapter and AC Power Cord 1. T urn off the printer power . 2. For the AC adapter type only: With the flat side of the AC adapter ’ s cable connector facing upward, insert the cable connector into the power connector on the back side of the printer . 3. Connect the AC power cord to the inlet of the[...]
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Page 19
— 16 — Printer Pin Signal 2T X D 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables T urn off the printer power and unplug the power connector . Then follow the procedure for interface cable connection. Orient the interface cable terminal correctly and insert it into the interf[...]
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Page 20
— 17 — CAUTION! Do not connect any other device than the specified cash drawer to the cash drawer interface connector . (Do not connect a telephone line either .) 3.3 Connecting the Cash Drawer Cash drawer interface connector Cash drawer cable connector Ground line 1. T urn off the printer power . 2. Orient the cash drawer cable connector corre[...]
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Page 21
— 18 — 3.4 Installing the Printer The printer can be installed horizontally , vertically , and on the wall. At the time of shipment, the printer is set for horizontal installation. T o install the printer vertically or on the wall, the following adjustments are required. 1. Adjustment of paper near -end sensor position (See section 3.7) 2. Anti[...]
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Page 22
— 19 — Initial Settings 1 Communication condition DIP switch setting Memory switch ON setting method setting 2 Hand shake XON/XOFF DTR/DSR OFF 3 Bit length 7 bits 8 bits OFF 4 Parity check With parity None OFF 5 Parity selection Even parity Odd parity OFF 6 ON 7 ON 8 INIT Reset Invalid OFF Selecting baud rate Switch No. 67 2400 OFF OFF 4800 ON [...]
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Page 23
— 20 — 3.7 Adjusting the Paper Near -end Sensor 1. Push in the paper near -end sensor unit. 2. Move the paper near -end sensor unit to the right and left while pushing it. The position to be set varies in accordance with the setting of the printer , horizontal or vertical, or the diameter of the paper roll as shown in the following figure. Sens[...]
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Page 24
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing Paper Rolls 1. Pull the cover open lever fully toward you. 2. Open the paper cover . 3. Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer . 4. Close the paper cover until a click can[...]
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Page 25
— 22 — 4.3 Cleaning the Print Head 1. T urn the printer power off. 2. Open the paper cover . 3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. CAUTION! The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of t[...]
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Page 26
— 23 — CT-S300 V1.xxx Serial Interface Baud rate : 19200 bps Data bit : 8 bits Parity : None Handshaking : DTR/DSR Buffer Size 4K Bytes Dip switches DS1 1 2 3 4 5 6 7 8 ON O O O OFF O O O O O Memory switches SW1 1 2 3 4 5 6 7 8 ON OFF O O O O O O O O SW2 1 2 3 4 5 6 7 8 ON O O O OFF O O O O O SW3 1 2 3 4 5 6 7 8 ON OFF O O O O O O O O SW4 1 2 3[...]
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Page 27
— 24 — 4.7 Error Indication ● Paper end Paper empty is detected in two steps: paper near -end and paper end. It causes the ERROR lamp to light. If paper end is detected, refill the paper . If the paper cover is open, a paper -end is detected. ● Paper cover open During printing, do not open the paper cover . If you open the paper cover accid[...]
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Page 28
— 25 — 5. OTHER 5.1 External V iews and Dimensions (Unit: millimeter) Built-in Power Supply T ype AC Adapter T ype 195 121 84 145 159 86 145 195[...]
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Page 29
— 26 — 5.2 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No. Setting 0 (OFF) 1 (ON) Memory SW1-1 Power ON Info Send Not send Memory SW1[...]
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Page 30
— 27 — Manual Setting of Memory Switch (Memory SW) The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED switch, pressing and holding the FEED switch, and opening or closing the paper cover . 1. Entering memory switch setting mode. Set paper to the printer and keep the printer cover open. [...]
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Page 31
— 28 — 5. Returning to the memory switch select mode When the setting of the desired content is completed, open the paper cover and then close the paper cover . This allows the printer to print the setting of the changed memory switch. 6. Saving the setting and exiting the memory switch setting mode Press the FEED switch short to move to “ Wr[...]
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Page 32
1.36E-0609 Printed in Japan[...]