Citizen CL-S700DT manual

Direc t Thermal Barcode & Label Printer CL -S700D T U SER'S M ANU AL[...]

2 C ONTENTS Before Oper ation INTRODUC TION -------------------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUROPEAN USERS ----------------------------------- 4 GS MARK ST A TEMENT ------------------------------------------------------------------------- 4 FCC C OMPLIANCE ST A TEMENT FOR AMERICAN USERS [...]

3 INTRODUCTION Thank you for purchas ing a Citizen label printer featuring high per formance printin g, easy media loading and unique front access . ■■■ Main F ea tures ■■■ <Easy Ac cess - Easy Operation> The printer is designed for all day-to-day operations to be accessible from the front of the printer so there is no need to mo [...]

4 C OMPLIANCE ST A TEMENT FOR EUROPEAN USERS CE marking shows conformity to the following crit eria and provisions: Low Voltage Directive (2006/95/EC)/EN60950-1 EMC Directive (2004/108/EC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3 GS MARK ST A TEMENT This product has been tested under EN ISO 7779 and has an acoustic lev el output no higher th[...]

5 EMI C OMPLIANCE ST A TEMENT FOR CANADIAN USERS This Class A digital appar atus complies with C anadian ICES-003. Th i s e q u i p m e n t g e n e r a t e s a n d u s e s r a d i o f r e q u e n c y e n e r g y a n d i f n o t i n s t a l l e d a n d u s e d properly , that is , in strict accordance with the manufacturer's instructions, may c[...]

6 IMPORT ANT SAFETY INSTRUC TIONS • Readalloftheseinstruc tionsandsavethemforla terrefer ence. • Followallwarningsandinstructionsmarkedontheproduct. • U npl ug  thi s pr odu c t fro m th e wa ll  out le t be fore  cle an ing.  Do  n ot  use  liq[...]

7 CITIZEN is a register ed trademark of CITIZEN HOLDINGS CO., Japan. CITIZEN es una marca r egistrada de CITIZEN HOLDINGS CO., Japón. Copyright © 2009 by CITIZEN SYSTEMS JAP AN CO., L TD. NO TICE • Beforeuse,besuret oreadthismanual.Andkeepithandyf orrefer encewhenneeded. • Thecontentsof[...]

8 SAFET Y INSTRUC TIONS which must be stric tly obser ved ! Indicates a situation which, if not obser ved and handled properly , could result in death or serious injury . Indicates a situation which, if not obser ved and handled properly , could result in injury . • T oprev entpersonalinjuryorproper tydamage,thefollo wi[...]

9 • P riortooperation,r eadthesafetyinstructionscarefullyandobservethem. • Donotdr oporputforeignma ttersuchasclipsandpinsintotheprinter . Thismaycauseproblems . • Becareful when moving or car rying the printer .Dropping the[...]

Setup 10 1 C onrmation of C ar ton C ont ents Removing the P acking Material The printer is shipped with adhesive tape in place to hold the top cover closed. Simply remove the two pieces of tape on either side of the top cover . Then simply open the cov er by lifting up and tipping it backwards. There is another strip of adhesive tape that must [...]

Setup 11 • Becarefulwhenmovingorcar r yingthepr interandwhen taking the printer out of the car ton. The printer may cause injury or proper ty damage if dropped. Be sure to grip the printer housing rmly when taking it out of the car ton. Do not grip the printer by the foam packing material which may break,[...]

Setup 12 1 Part Names and F unctions 2 1 1 Media holder guide This guide is moved horizon tally to match the media size . The guide can be sliding it from the holder bar . 2 Media holder bar The media is suppor ted by the media holder bar when installed in the printer .[...]

Setup 13 Part Names and Functions 3 2 5 4 6 1 1 Media thickness adjustment scr ew It is adjusted to match the thickness of the media. 2 Media width adjustmen t indicator 3 Media width adjustmen t knob It is adjusted to match the width of the media. 4 Media thickness adjustment indicat or 5 H ead open lever The head unit can be raised to install med[...]

Setup 14 1 Part Names and F unctions 2 4 1 5 6 3 1 T hermal printhead Th is is t he p ri n th ea d. Avo id t ou ch i ng t hi s wi th yo u r f i ng er t ip s a n d leaving grease or dirt on the printhead sur face. 2 Damper arm The media can be installed by raising this arm. The media can be held in place by low ering this arm. 3 F ix ed media sensor[...]

Setup 15 Part Names and Functions Operation P anel POWER ERROR FEED STOP MENU PA USE 1 2 4 5 3 6 7 1 L CD display This displays the opera tional status of the printer . 2 PO WER LED This is lit when the printer pow er is on. (green) 3 ERR OR LED This is lit or flashes when the printer is in an alarm or error status. (orange) 4 FEED k ey This key fe[...]

Setup 16 1 Part Names and F unctions Rear V ie w 2 3 4 1 5 1 In terface cover Optional interface board can be installed by removing the inter face cover . 2 Serial int er face (RS232C) This receiv es serial transmission of data from a host comput er . 3 USB in terface This receiv es USB transmission of data from a host comput er . 4 W arm air openi[...]

Setup 17 C onnection to P ow er T h e p o w e r s w i t c h i s lo c a t e d o n th e f r o n t o f th e p r i n t e r 1. re c e s s e d b e l o w t h e c o n t r o l p a n e l. C h e c k t h a t t h e p o w e r switch is turned OFF . Inser t the power c ord in to the inlet on the printer . 2. Inser t the plug of the power c ord in the A C outlet. [...]

Setup 18 1 C onnection to a Comput er This product has two inter faces that can be used to receive printing data: a serial por t (RS232C ) and a USB por t (USB1.1). An optional internal network interface or parallel interface (IEEE1284, Non-L. P . S.) can be added by your dealer . T o connect the cable, proceed as follo ws: Tu r n O F F b o t h p o[...]

Printer Oper ation 19 P o w er ON/OFF T urning on the power Th e p o we r s w i t c h i s co nv e n i e n t l y l o c a t e d a t t h e f ro n t o f 1. t h e p r i nt e r f o r e a s y a c c e s s d u r i n g n o r m a l o p e ra t i o n . I t i s in t he rec es s u nde rn ea th th e co ntro l p an el so it ca nn ot be accidentally opera ted by mis[...]

Prin ter Oper ation 20 2 Normal Opera ting Mode When the power is tur ned on, the printer enters normal operating mode. The control key s activate the following functions. POWER ERROR FEED STOP MENU PA USE On Line Ready 1 2 3 4 1 P AUSE k ey: T emporarily pauses printing • Whe n thi s ke y is  p us hed  once,  the  L CD[...]

Printer Oper ation 21 Normal Operating Mode LED F unctions 1 PO WER LED I t l i g h t s u p w h e n p r i n t e r p o w e r i s turned on. (green) 2 ERR OR LED This is lit or ashes when the printer is in error status. (orange) T able of Alarm and Error Indications In addition to normal operating mode, when an abnor mal condition is detected in t[...]

Prin ter Oper ation 22 2 Setting the Media Media Sizes The position of label and tag media is sensed by either a transparent sensor or a reective sensor . T ranspar ent sensor: Detec ts the gaps between label media and notches of tag media Reective sensor: Detects the black mark A C I I G H D K K F E B J L N M Notch detection Black mark detec[...]

Printer Oper ation 23 Setting the Media When Using F ron t Sensors Minimum value mm (in) Maximum value mm (in) A Label width 7.62 (0.3) 118.00 (4.65) B Liner width 25.40 (1.0) 118.00 (4.65) C Left end of label 0 (0) 2.54 (0.10) D Gap between labels 2.54 (0.10) 812.80 (32.00) E Label length 6.35 (0.25) 812.80 (32.00) F Label pitch 6.35 (0.25) 812.80[...]

Prin ter Oper ation 24 2 Media Sizes (p.22) Setting the Media Installing the Media Push the lar ge blue head-open lever to release th e head unit, 1. and then lift the damper arm by hand as shown below . Damper arm Large blue-head open lever Damper arm open lever Head unit Firstly , slide the two black plas tic par ts of the media holde r 2. as s e[...]

Printer Oper ation 25 Media Thickness Adjustment (p.45) Media Width Adjustment (p .46) Setting the Media Set the media roll and media holder in to the printer as shown 4. above . It is advisable to pull a length of media for wards and through the mechanism ready f or later positioning . M o ve t h e m e d i a r o l l s o i t i s t o u c h i n g t h[...]

Prin ter Oper ation 26 2 Mode Settings T urning on th e power while pressing keys in the following combinations starts various func tions. Mode Key opera tion HEX dump mode Turning po wer on while pushing the ST OP key . Self print mode T urning power on while pushing the FEED key . Menu list print mode and Menu setup mode T urning power on while p[...]

Printer Oper ation 27 Mode Settings Self Print Mode Performing a self test pr int is an easy way to check on the state of printer settings and printing quality . Install the media as explained in "Installing the Media" and then operate the printer as f ollows .  Case of label media T urn on printer power while pushing the FEED key . Wh[...]

Prin ter Oper ation 28 2 Mode Settings Menu Setup Mode If the MENU key is pressed while the printer is in the On Line Ready state, the printer enters menu setup mode. In this mode, the printer's conguration can be changed using the operation panel. During menu setting mode, the L CD indicates the current menu settings and the key function. [...]

Printer Oper ation 29 Mode Settings Example of changing a menu This is an explanation of the method of changing the set value of print darkness from "12" to "14" in a case where the main menu is "Page Setup" and the sub menu is "Print Darkness" . Entering Menu Setup Mode. 1. Ensure L CD d isplays "On Lin[...]

Prin ter Oper ation 30 2 Entering Sub menu. 2. Press the  k e y. T h e c u r r e n t l y s e t i t e m , " P r i n t S p e e d " , i s displayed . Page Setup Pr int Speed Exit Ente r The following ar e the functions of each key .  key: displays the previous sub menu  key: displays the next sub menu  key: displays the values se[...]

Printer Oper ation 31 Save Changes t o Settings. 6. Un l e s s y o u s a v e yo u r s e t t i n g s , y o u r c h a n g e s w i l l b e l o s t when you turn o the printer . T o Save Changes 1 Press the  k e y t w i c e t o d i s p l a y t h e message "Save Settings No-Discard" . 2 Press the  key or the  key to display the mes[...]

Prin ter Oper ation 32 2 Printing a List of Settings Y ou can get a list of the conguration settings in two ways: - Press MENU key whilst turning the printer on. The Po wer LED ashes and "Print S ettings" is displayed on the LCD . After printing, the printer will enter Menu Setup Mode. - Y ou can access the conguration print via [...]

Printer Oper ation 33 Mode Settings Global Congur ation Sets The printer can store three sets of configuration settings that can be recalled quickly and easily . Each "Cong Set" (1, 2 or 3) can contain completely dierentconguration settings for all menu parameters. For example, "Config [...]

Prin ter Oper ation 34 2 T op M enu Sub M enu Default Menu Remarks Page Setup Print Speed 7 IPS 2 to 7 IPS Printing speed setting. Print Darkness 12 00 to 30 Adjusting print darkness. Darkness Adjust [Darkness Adj] 00 -10 to 10 Fine adjustment of darkness commands. Continuous Media Length [Cont Media L en] 4.00 inch 101.6 mm 0.25 to 32.00 inch 6.4 [...]

Printer Oper ation 35 T op M enu Sub M enu Default Menu Remarks Max Media Length [Max Media Len] 10.00 inch 254.0 mm 1.00 to 50.00 inch 25.4 to 1270.0 mm Sets the maximum media length. Settings Lock O On O Prev ents a command changing the set value. Keyboard Lock O On O Prev ents a change by a key operation. Note: Hold down the Menu Key[...]

Prin ter Oper ation 36 2 T op M enu Sub M enu Default Menu Remarks Menu Key Action Enters Menu Enters Menu Repeat Last Set Repeat Last One Sets the menu key action. Enters Menu: Enters the menu setup mode. Repeat Last Set: Repeats the number of copies. Repeat Last One: Last one is issued only for the nal page. In the case of a count, afterwards,[...]

Printer Oper ation 37 T op M enu Sub M enu Default Menu Remarks Service Counter  ****.*** k m Displays the ser vice counter . Cut Counter   Displays the cut count. Sensor Monitor  *.* V Displays the sensor level . Option Interface [Option I/F]  None LAN Display s the pr esence /absence of the o ptional interface. T est Mode Print P a[...]

Prin ter Oper ation 38 2  Zebra® Emula tion Mode Settings [Zebra® Emula tion] T op M enu Sub M enu Default Menu Remarks Page Setup Print Speed 7 IPS 2 to 7 IPS Printing speed setting. Print Darkness 12 00 to 30 Adjusting print darkness. Darkness Adjust [Darkness Adj] 00 -10 to 10 Fine adjustment of darkness commands. Continuous Media Length [C[...]

Printer Oper ation 39 Mode Settings [Zebra® Emula tion] T op M enu Sub M enu Default Menu Remarks After Print AutoCongure [Auto C ong] On On O Automatically congur es optional devices. On.....AutoC ongure enabled (Regardless of whether F unction Selec t is set, if a peeler or cutter is installed, each mode is set automatically .) O?[...]

Prin ter Oper ation 40 2 T op M enu Sub M enu Default Menu Remarks RS-232C Stop bit [RS-232C Stopbit] 1 bit 1 bit 2 bits Setting the stop bit for the serial interface. RS-232C X-ON On Y es On Y es ONo Selectively setting the X-ON ow control of the serial interface. IEEE1284 On On O Setting both direction of the Centro Interface. Web Mon[...]

Printer Oper ation 41 Emulation A uto-Detec tion Ordinarily emulation switching is conducted in the Menu Setup mode. Howev er , switching can also be conducted using the Emulation Auto- Detection function outlined below. The following message is displayed on the L CD when the Zebra® emulation (ZPI2) command is detected during Datamax® emulation. [...]

Prin ter A djustments 42 3 Sensor Adjustments and C alibr ation The sensing level of both the transparent (see thru) and reec tive sensors is adjusted separately and independently . Firstly , the sensor t ype must be selected using the S ensor Method Selection shown below . Then the adjustment and calibration of the sensor can be made. Entering [...]

Printer A djustments 43 Adjusting the T ransparent sensor The transpar ent sensor is selected. 1. Install only the liner media (label back ing paper) with the 2. label media removed so that it will pass bet ween the platen roller and the media sensor . (Be careful that media with black marks does not pass the media sensor .) Then close the damper a[...]

Prin ter A djustments 44 3 Sensor Adjustments and Calibr ation Adjusting the Reective sensor The reective sensor is selected. 1. With the reective sensor selected, install the label media so 2. that it is between the platen r oller and the media sensor . Be c areful that black mark and media gap do not pass the media sensor . Then close th[...]

Printer A djustments 45 Media Thickness Adjustmen t The printer is already factor y-set to the requirements of proper print quality while using the recommended labels. I f the print qualit y is inferior because ofthedierenttypeofmedia,adjusttheprintheadpositioninthef ollowing  manner: When using standard la[...]

Prin ter A djustments 46 3 Media W idth A djustment The printer is already fac tor y-set to the value of media width: 112 mm (4.4 in). When you use narrow media, adjust the printhead pressure in the following: Looking in at the check window on the upper frame, align 1. th e m a r k ( t h e l e f t e n d of w h i te p l a s ti c ) w i t h t h e w i [...]

Printer A djustments 47 Cleaning Wipe off any foreign objects such as media dust, dir t and adhesive substances built up around the printhead and platen with the head cleaning pen (head cleaner) provided, and use a soft cloth soaked in ethyl alcohol for the plat en etc. It is par ticularly impor tant to clean the thermal printhead after printing on[...]

T r oubleshooting 48 4 This chapter explains corrective ac tions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions dur ing operation, take corrective action with reference to the following table. If the corrective action does not solve the problem, consu[...]

T roubleshooting 49 Media Thickness Adjustment (p.45) Media Width Adjustment (p .46) Installing the Media (p.24) Cleaning (p.47) LED F unctions (p.21) Menu Setting T able (p.34) Indication Check Corrective action The printer is not printing neatly . 4) Is the thermal printhead dirty? Is a label stuck to the head. 4) If it i s di rty , r emo ve the [...]

Appendix es 50 Specications Item Description Printing Printing method Thermal transfer/Direct thermal Resolution Main scanning line densit y: 203 dots/inch (8 dots/mm) Sub- scanning line density : 203 dots/inch (8 dots/mm) Head 864 dots (printable dots: 832 dots) Max. print width 104 mm 4.1 inch Max. print length 812.8 mm 32 inch Print density P[...]

Appendix es 51 Item Description Fon t (for Zebra® emula tion) 1. F ive kinds of xed pitch font  •Overseas,EnglishfontsandEuropeanf onts 2. OCR fonts OCR-A, OCR-B 3. Pr oportional font CG T riumvirat e Condensed Bold 4. T rue type™ rasterizer *5 Symbol set PC866U Ukraina *6 , PC Cyrillic, ISO 60 Danish/Norwegian, DeskT o[...]

Appendix es 52 Item Description Environment Operating temperatur e conditions: Operating temp . 0 to 40°C, humidity 30 to 80%, condensation free (Conditions: ven tilation, and natural conv ection) Storage temperatur e conditions: T emp. -20 to 60°C, humidity 5 to 85% (Conditions: ven tilation, and natural conv ection) 0 5 3 5 30 40 80 40 Humidity[...]

Appendix es 53 Inter faces This printer is connected to a computer and prints according to commands sent from the computer . There are three types of computer interfaces, and these are connected to devices suited to each t ype of interface. The printer can also be connected to a computer by the optional E thernet. Serial Inter face Specications [...]

Appendix es 54 Interfaces X ON/X OFF P rotocol Requirements to output X -ON code • Communicationispossiblewhenthepowerison. • When the receive buer has less than 128 bytes available, XOFF code is output,thenthereceiv ebuerhasatleast1024bytesa v[...]

Appendix es 55 Interfaces Par allel Interface Specications T ransmission mode 8-bit parallel data Receivebuersiz e 16K bytes T ransmission modes Compatible mode It is an asynchronous forward direction of the byte width (from host to printer) channel , and the interface line of the data is operated in accor dance with signal line deni[...]

Appendix es 56 Interfaces Par allel port status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Error Change in the status of a signal line in compatible mode Paper end Busy : L  H PError : L  H Select : H  L nF ault : H  L Error other than paper end •H[...]

Appendix es 57 Interfaces [ While rec eiving INIT signal] BUSY *Init *Ack *Fault SELECT Min. 10 to 15 µ sec Note: If t he * Ini t si gnal does not have wi dth of 1 0 to 15µs ec o r m ore, it cannot act as an Init signal. If it is lower , the *Init signal is ignor ed. BUSY star ts up when the *I nit signal is perceiv ed. Relation of the timing of [...]

Appendix es 58 Interfaces USB Interface Specications Standards Complies with Universal Serial Bus Specication T ransmission speed Compatible with 12Mbps (full speed) transmission Receivebuer 16K bytes Connector DUSB DUSB-BRA42-T11(DDK) Signal line and pin arrangement Pin No . Signal code Signal F unction 1 VBUS USB power USB power (+5V [...]

Appendix es 59 C onnecting the O ptional Inter face Board Always turn off the power to the printer before connecting the optional inter face board. Do not pull the inter face cable out with unnecessary force. This will cause an accident. Caution Replacement Method Re move t he sc rew s ( 2) of t he in te r f ace cove r th en pu ll t he 1. interface[...]

Appendix es 60 I n s e r t t h e i n t e r f a c e b o a r d i n t o t h e p r i n t e r s o t h a t t h e 3. connecting cable does not catch on the printer , then use the screws (2) tha t you remo ved to anchor the br acket. In ter face Board Sc re w Rear Side Connecting the Optional Interface Board[...]

61 If you w ant to dispose t his product, do not mix with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under t he WEEE Directive (Directive 2002/96/EC) and is ef fective only within European Union. En W enn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte ni[...]

363 V an Ness Wa y, Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8P A Germany United Kingdom T el: +49 (0) 711 3906 420 T el: +44 (0) 20 8893 1900 Fax: +49 (0) 711 3906 405 Fax: +44 (0) 20 [...]