Compaq N1000V manual

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b Maintenance and Service Guide Compaq Ev o Notebook N1020v Series Compaq Ev o Notebook N1000v Series Compaq Presar io 1500 Series Mobile PC Document P ar t Number : 279372-002 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying computer featu[...]

© 2002 Compaq Information T echnologies Group, L.P . Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information T echnologies Group, L.P . in the U.S. and/or other countries. Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks [...]

Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–27 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 1.4 Power Management . . .[...]

iv Maintenance and Ser vice Guide 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Compone nts . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–18 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3?[...]

Maintenance and Ser vice Guide v 5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41 5.17 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–46 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–48 5.20 To[...]

Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Evo Notebook N1020v Series, Ev o Notebook N1000v Series, and Presario 1500 Series Mobile PCs of fer adv anced modularity , Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) imp[...]

1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Computer models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N1020v , N1000v , and Presario 1500 Model Naming Con ventions Key N1020v P 220 P5 40 V C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series designator N = Evo Notebook P[...]

Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N1020v Models The fo llowing Evo Notebook N102 0v models use config. code LDMZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.4-Ah lithium ion (Li ion) batter y pack ■ 2-year w arranty ■ diskette driv e N1020v P 240 X5 40 W C 25 E Ger many 47004[...]

1–4 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N1020v models use config. code LDLZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.4-Ah lithium ion (Li ion) batter y pack ■ 1-year w arranty ■ diskette driv e N1020v P 240 P5 40 W C 25 E Japan 470047-926 Japan (English) 470047-929 N1020v P 240 P5 4[...]

Product Description Maintenance and Ser vice Guide 1–5 N1020v P 240 X5 40 W C 25 O Asia/P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Greece/P oland Hong K ong Hungar y India Israel Italy Ko r e a 470051-325 470051-312 470050-058 470050-116 470050-061 470050-062 470050-066 470050-067 4[...]

1–6 Maintenance and Ser vice Guide Product Description N1020v P 200 X5 30 W C 25 O Brazil Latin America 470050-118 470050-104 Latin America (NAFT A) United States 470050-113 470051-360 N1020v P 200 X4 30 W C 25 O Brazil Latin America 470050-119 470050-105 Latin America (NAFT A) United States 470050-111 470051-361 N1020v P 200 X4 30 V C 25 E Belgi[...]

Product Description Maintenance and Ser vice Guide 1–7 N1020v P 200 X4 20 V C 25 O Asia/P acific A ustralia Hong K ong India Ko r e a 470051-324 470051-311 470051-335 470051-328 470051-338 Pe o p l e ’s Republic of China Ta i w a n Thailand 470051-343 470051-331 470051-316 N1020v P 200 X4 20 D C 25 O Asia/P acific A ustralia Hong K ong India Ja[...]

1–8 Maintenance and Ser vice Guide Product Description N1020v P 180 X4 30 W C 25 O Brazil Latin America Latin America (NAFT A) 470050-120 470050-106 470050-110 Pe o p l e ’s Republic of China United States 470051-344 470051-362 N1020v P 180 X4 30 V C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y [...]

Product Description Maintenance and Ser vice Guide 1–9 N1020v C 160 X4 20 D C 25 E F rench Canada Jap an 470045-651 470047-933 Japan English United States 470047-930 470045-646 N1020v C 160 X4 20 D C 25 O Jap an Japan (English) 470047-932 470047-931 United States 470047-364 N1020v C 160 X4 20 D C 12 2 Japan 470045-695 Japan (English) 470045-702 N[...]

1–10 Maintenance and Ser vice Guide Product Description T able 1-3 Compaq Ev o Notebook N1000v Models The fo llowing Evo Notebook N1000v models use config. code KQDZ and f eature: ■ Dual Stick pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0-Ah lithium ion (Li ion) batter y pack ■ 3-year w arranty ■ diskette driv e ■ 32 MB[...]

Product Description Maintenance and Ser vice Guide 1–11 The fo llowing Evo Notebook N1000v models use config. code KT2Z and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.0-Ah Li ion battery pack ■ 2-year w arranty ■ diskette driv e ■ 32 MB of discrete video memor y N1000v P 220 P5 30 W C 25 O Ger many 470036-634 N1000v P 220 P5 30 [...]

1–12 Maintenance and Ser vice Guide Product Description The fo llowing Evo Notebook N100 0v models use config. code KQFZ and f eature: ■ T ouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year w arranty ■ diskette driv e ■ 32 MB of discrete video memor y N1000v P 220 P5 40 W C 25 O Japan 470036-636 Japan (English) 470036-639 N1000v P 22[...]

Product Description Maintenance and Ser vice Guide 1–13 N1000v P 220 P5 30 V C 25 2 T aiwan 470038-801 N1000v P 220 X5 30 W C 25 O Latin America 470037-832 Latin America (NAFT A) 470037-833 N1000v P 200 P5 30 V C 25 O Hong K ong 470038-807 N1000v P 200 X5 30 W C 25 O Asia P acific A ustralia F rench Canada Ko r e a Latin America 470037-828 470037[...]

1–14 Maintenance and Ser vice Guide Product Description N1000v P 200 X4 30 W C 25 O Brazil Latin America 470038-304 470038-299 Latin America (NAFT A) United States 470038-305 470038-310 N1000v P 200 X4 30 V C 25 O P eople’ s Republic of China 470038-791 N1000v P 200 X4 20 V C 25 O Asia P acific A ustralia Belgium Czech Repub lic Denmark Fr a n [...]

Product Description Maintenance and Ser vice Guide 1–15 N1000v P 200 X4 20 V C 25 2 Belgium Czech Repub lic Denmark Fr a n c e F rench Canada Greece/P oland Hungar y Israel Italy Latin America Latin America (NAFT A) The Netherlands 470036-695 470036-699 470036-703 470036-708 470036-630 470036-711 470036-716 470036-719 470036-724 470036-626 470036[...]

1–16 Maintenance and Ser vice Guide Product Description N1000v C 150 X4 20 V C 25 2 F rench Canada 4770037-786 United States 470037-784 N1000v C 150 X4 20 D C 12 O Asia P acific A ustralia Hong K ong Jap an Japan (English) 470037-958 470037-954 470038-805 470037-949 470037-951 Ko r e a Ta i w a n Thailand United States 470037-959 470038-793 47003[...]

Product Description Maintenance and Ser vice Guide 1–17 P1522 P 200 X4 30 W C 25 E Belgium 470046-243 The fo llowing Presario 1500 no tebook models use config. code KT2Z and f eature: ■ T ouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 2-year w arranty ■ diskette driv e ■ 32 MB of discrete video memor y P1515 P 240 X5 30 W C 25 E Belgium[...]

1–18 Maintenance and Ser vice Guide Product Description The fo llowing Presario 1500 no tebook models use config. code LDLZ and f eature: ■ T ouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year w arranty ■ diskette driv e ■ 32 MB of discrete video memor y P1525 P 240 P5 40 W C 51 E Canada (English) F rench Canada 470047-864 470047-863[...]

Product Description Maintenance and Ser vice Guide 1–19 P1525 P 240 X5 30 W C 25 E Czech Repub lic Denmark European International Fr a n c e Greece/P oland Israel Italy The Netherlands 470045-421 470047-908 470045-550 470045-551 470045-552 470045-553 470047-909 470047-910 P or tugal Russia Saudi Arabia Slov enia Spain Sweden/Finland Switzerland T[...]

1–20 Maintenance and Ser vice Guide Product Description P1520 P 240 X4 40 W C 25 E Latin America 470045-422 Latin America (NAFT A) 470045-429 P1508 P 240 X4 40 W C 25 E Hong K ong 470045-737 P1568 P 240 X4 40 V C 25 E T aiwan 470050-704 P1532 P 240 X4 30 W C 25 E Asia P acific 470050-697 P1570 P 240 X4 30 V C 25 E Hong K ong 470050-699 T aiwan 47[...]

Product Description Maintenance and Ser vice Guide 1–21 P1509 P 240 X4 20 D C 25 E Asia P acific 470045-721 Thailand 470045-722 P1512 P 240 X4 20 D C 12 E India 470045-726 P1523 P 200 X5 20 W C 25 E F rance 470048-571 P1505 P 200 X4 40 W C 25 E Hong K ong 470042-497 P1522 P 200 X4 30 W C 25 E Czech Repub lic European International Fr a n c e 4700[...]

1–22 Maintenance and Ser vice Guide Product Description P1506 P 200 X4 20 V C 25 E Hong K ong 470045-735 P1540 P 200 X4 20 R C 25 E Asia P acific 470047-702 Thailand 470047-703 P1535 P 200 X4 20 R C 25 E India 470047-698 P1510 P 200 X4 20 D C 12 E T aiwan 470045-738 P1530 P 190 X4 30 V C 25 E P eople’ s Republic of China 470047-697 P1520 P 180 [...]

Product Description Maintenance and Ser vice Guide 1–23 P1525 C 160 X4 20 R C 25 E Asia P acific 470050-695 T aiwan 470048-577 P1520 C 160 X4 20 D C 25 E P eople’ s Republic of China 470048-575 The fo llowing Presario 1500 no tebook model uses config. code KQF1 and f eatures: ■ T ouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year w arr[...]

1–24 Maintenance and Ser vice Guide Product Description The fo llowing Presario 1500 no tebook model uses config. code KQF3 and f eatures: ■ T ouchPad ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year w arranty ■ diskette driv e ■ 32 MB of discrete video memor y P1500 C 150 X4 20 W C 25 E United States 470038-813 Wireless promotional model [...]

Product Description Maintenance and Ser vice Guide 1–25 P1500 P 220 X5 30 W C 25 E Asia P acific A ustralia 470036-808 470036-800 Ko r e a Thailand 470036-816 470038-324 P1510 P 200 P5 40 W C 51 E F rench Canada 470036-593 Canada 470037-841 P1501 P 200 X5 30 W C 25 E K orea 470036-815 P1507 P 200 X5 30 V C 25 E India 470038-332 P1505 P 200 X5 20 [...]

1–26 Maintenance and Ser vice Guide Product Description 1.2 Features The notebook has the follo wing features: ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Evo Notebook N1020v features an Intel Mobile Pentium 4 2.4-, 2.0-, or 1.8-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.6- or 1.5-GH[...]

Product Description Maintenance and Ser vice Guide 1–27 ❏ The Evo Notebook N1000v features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.5- or 1.4-GHz processor with 256-KB integrated L2 cache. ❏ The Presario 1500 features an Intel Mobile Pentium 4 2.4-, 2.2[...]

1–28 Maintenance and Ser vice Guide Product Description ■ 1.44-MB diskette dri ve ■ Support for the follo wing driv es through the fix ed optical dri ve: ❏ 24X Max CD-R OM drive ❏ 16X Max CD-R W driv e ❏ 8X Max D VD-R OM drive ❏ 8X Max D VD-R OM/CD-R W combination driv e ■ Connectors for: ❏ RJ-45 network ❏ RJ-11 modem ❏ Uni ve[...]

Product Description Maintenance and Ser vice Guide 1–29 1.3 Clearing a P assw or d If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly , ” for more information).[...]

1–30 Maintenance and Ser vice Guide Product Description 1.5 Computer External Components The external components on the front and right side of the computer are sho wn in Figure 1-2 and described in T able 1-5. . Figure 1-2. Front and Right Side Components T abl e 1-5 Front and Right Side Components Item Component Function 1 Stereo speakers (2) P[...]

Product Description Maintenance and Ser vice Guide 1–31 3 Display release latch Opens the computer . 4 Batter y light On: A batter y pack is charging. Blinking: A batter y pack that is the only av ailable po wer sour ce has reached a low-battery condition. 5 Batter y ba y Accepts an 8-cell Li ion battery pack. 6 Optical dr ive bay Accepts a CD-RO[...]

1–32 Maintenance and Ser vice Guide Product Description The computer rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-6. Figure 1-3. Rear P anel and Left Side Components T abl e 1-6 Rear P anel and Left Side Components Item Component Function 1 Mono microphone jack Connects a mono microphone, disab ling the b[...]

Product Description Maintenance and Ser vice Guide 1–33 4 V ents Allow airflo w to cool inter nal components. Ä CA UTION: T o pre vent damage , the computer shuts down if an ov erheating condition occurs. Do not b lock the cooling vent. A void placing the computer on a b lanket, rug, or other fle xible surface that ma y cover the v ent area. 5 U[...]

1–34 Maintenance and Ser vice Guide Product Description The computer ke yboard components are shown in Figure 1-4 and described in T able 1-7. Figure 1-4. Ke yboard Components T abl e 1-7 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Num lock k ey T urns on the numeric lock function. O[...]

Product Description Maintenance and Ser vice Guide 1–35 3 Embedded numeric ke ypad Conv er ts ke ys to numeric keypad. 4 Cursor control ke ys Mov e the cursor around the screen. 5 Windows application key Displa ys a menu when using a Microsoft application. The menu is the same one that is displa yed b y pressing the r ight mouse button. 6 Windows[...]

1–36 Maintenance and Ser vice Guide Product Description The computer top components are sho wn in Figure 1-5 and described in T able 1-8. Figure 1-5. T op Components T abl e 1-8 T op Components Item Component Function 1 P ower light On: P ow er is tur ned on. Blinking: Computer is in Standby . The power light also b links if a batter y pack that [...]

Product Description Maintenance and Ser vice Guide 1–37 4 P ower b utton T ur ns on the computer . Use the operating system Shut Down comm and to turn off the computer . 5 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 6 V olume control buttons Adjust the volume of the stereo speakers . 7 Caps lock light On: Caps lock is[...]

1–38 Maintenance and Ser vice Guide Product Description The external components on the bottom of the computer are sho wn in Figure 1-6 and described in T able 1-9. Figure 1-6. Bottom Components T able 1-9 Bottom Components Item Component Function 1 Connector cov er Protects the parallel, e xter nal monitor , e xter nal ke yboard/mouse, and USB co[...]

Product Description Maintenance and Ser vice Guide 1–39 3 Mini PCI communications compar tment Contains the mini PCI modem card. 4 Hard drive ba y Suppor ts the primar y hard dr ive. The hard drive is secured to the computer by one scre w . 5 Hard drive retention scre w Sec ures the hard drive to the computer . 6 Cer tificate of Authenticity labe[...]

1–40 Maintenance and Ser vice Guide Product Description 1.6 Design Overview This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pro[...]

Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t[...]

2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indo ws 2000, W i[...]

T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf or mation about the computer , a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache size , and syste[...]

2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l . ) P ow er-on[...]

T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enable/disab le: ■ QuickBoot, which starts the computer more quickly b y eliminating some star tup tests. (If you suspect a memory failure a[...]

2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard, bidirectional, EPP or Enhanced Capabiliti es P or t (ECP). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all setting[...]

T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq [...]

2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick[...]

T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed, and you may be prompted to insert or remov e devices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed [...]

2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oubleshooting Flo wcharts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial T roubleshooting 2.2 No P ow er , P ar t 1 2.3 No P ow er , P ar t 2 2.4 No P ow er , P ar t 3 2.5 No P ow er , P ar t 4 2.6 No Video , P ar t 1 2.7 No Video , P ar t 2 2.8 [...]

T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1 - Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.17, Nonfunctioning Device. Go to Fl[...]

2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2 - No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure that the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC pow[...]

T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3 - No P ower , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another computer , or replacing it. Power on? Done Y Replace power supply (if[...]

2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4 - No P ower , P ar t 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapter in computer and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry dif[...]

T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5 - No P ower , P ar t 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Power on? Done N Replace the following items (if applicable). Check comp[...]

2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6 - No Video, Part 1 A N Stand-alone or docking station? No video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external di[...]

T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7 - No Video, Part 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Video OK? Adjust external monitor display . Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor con[...]

2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8 - Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check computer operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc[...]

T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9 - No Operating System (OS) Loading No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat power cord in docking station and power outlet. No OS loading.* * Before beginning troubleshooting, always check cable connections, cable ends, a[...]

2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10 - No OS Loading from Har d Drive, Part 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to F[...]

T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11 - No OS Loading from Har d Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Flowchart 2.13, No OS Loading from Diskette Drive. Load OS using[...]

2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12 - No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace [...]

T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13 - No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system fil[...]

2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14 - No OS Loading from CD- or D VD-ROM Drive Clear CMOS. Refer to Section 1.3, “Clearing a Password,” for instructions. Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive. Install bootable disc and reboot computer . Go to Flowchart 2.17, N[...]

T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15 - No A udio, Part 1 No audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.17, Nonfunctio[...]

2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16 - No A udio, Part 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boa[...]

T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17 - Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reattach de[...]

2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18 - Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y [...]

T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19 - Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p[...]

2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20 - No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and[...]

Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer ([...]

3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Computer System Major Components Item Description Spare P ar t Number 1 Displays P ar ts hav e carbon finish for use with Ev o Notebook N1020v models 15.0-inch, TFT , SXGA+ 15.0-inch, TFT , XGA 14.1-inch, XGA 311288-001 310689-001 311286-001 P ar ts hav e car[...]

3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics/Hard ware Kit, includes: 285541-001 2a 2b 2c 2d 2e 2f 2g 2h 2i 2j 2k 2l 2m Left hinge cov er Right hinge cov er *Displa y assembly release T ouchPad br ac[...]

3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards (f or use only with T ouchPad notebook models) Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Hebrew Hungarian Inter national Ital[...]

3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Cable Kit, inc ludes: 285540-001 5a 5b 5c 5d 5e 5f 5g K eyboard-to-T ouchButton board cable (for use only with Dual Stic k notebook models) Microphone Diskette dri[...]

3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 8 Diskette drives f or use only with T ouchP ad notebook models f or use only with Dual Stick notebook models 285539-001 291647-001 T ouchPad —The T ouchP ad components for T[...]

3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 11 Processor s Intel Mobile P entium 4 2.4-GHz processor with SpeedStep technol og y (P4-M) 1.5 V Intel Mobile P entium 4 2.2-GHz processor with SpeedStep technolog y (P4-M) In[...]

3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 15 System boards (do not contain memor y) f or use only with Evo Notebook N1020v models and Presario 1500 models with config. codes beginning with “L ” f or use only with E[...]

3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Computer System Major Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-1 Spare P ar ts: Computer System Major Components (Continued) Item Description Spare P ar t Number 18 Mini PCI communications boar ds U. S . m o d e m International modem 248776-001 285545-001 and 248777-002 19 Disk cell RTC battery , 3 volt, 36 MAh, Li ion 279769-001 20 Mem[...]

3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285541-001 Item Description Item Description 1 Left hinge cov er 8 PC Card space sav er 2 Right hinge cov er 9 *Connector cov er 3 *Display release assemb ly 10 *Hard drive brac ket 4 T ouchPad br acke t 1[...]

3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4. Miscellaneous Cable Kit Components[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 T able 3-3 Miscellaneous Cable Kit Components Spare P ar t Number 285540-001 Item Description 1 Diskette driv e cable 2 T ouchButton board-to-T ouchP ad cable 3 T ouchButton board-to-system board cable 4 Microphone 5 T ouchButton board-to-pointing stic k board cable (f or use only wi[...]

3–22 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Mass Storage Devices Figure 3-5. Mass Storage Devices[...]

Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–23 l T able 3-4 Mass Storage Devices Item Description Spare P ar t Number 1 Hard drives 60 GB 40 GB 30 GB 20 GB 303527-001 273491-001 192406-001 288291-001 2 Diskette drives fo r use only with T ouchP ad notebook models fo r use only with Dual Stick notebook models 285539-001 291647-001[...]

3–24 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.6 Miscellaneous Ta b l e 3 - 5 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number Logo Kit 285547-001 Screw Kit, includes the f ollowing scre ws (Refer to Appendix C , “Screw Listing, ” for more inf orm ation on screw specifications and usage.) 28554[...]

Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ T o[...]

4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) aw ay [...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or in[...]

4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electrostatic Dama g e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cases[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground[...]

4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi[...]

Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. T able 4-2 lists the shielding pro[...]

Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. There are 57 scre ws, in sev en different sizes, that must be remov ed and replaced when servicing the computer . Make special note of each scre w size and location during remov al and replacement. Refer to Appendi[...]

5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1. Serial Number Location[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 5.2 Disassembl y Sequence Char t Use the follo wing chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the computer for disassembly Batter y pack 0 Optical [...]

5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Computer f or Disassembl y Perform the follo wing steps before disassembling the computer: 1. T urn off the computer . 2. Disconnect the A C adapter and all external de vices. Section Description # of Screws Remo ved 5.16 T ouchP ad and T ouchButton 4 on T ou[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 3. Remov e the battery pack by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. b . Slide and hold the battery release latch 1 tow ard the back of the computer (Figure 5-2). c. Use the notch in the battery bay to slide the battery[...]

5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T o remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel ✎ Battery bezels are av ailable with carbon finish for Evo Notebook N1020v and N1000v models and silver f inish for Presario 1500 models, and are included in t[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 5. Remov e the optical driv e by follo wing these steps: a. T urn the computer bottom side up with the left side facing forward. Optical Drives Spare P ar t Number Information F or use only with Evo Notebook N10 20v models and Presario 1500 models with config. codes beginning [...]

5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures b . Remov e the two TM2.5 × 5.0 scre ws that secure the optical dri ve to the base enclosure (Figure 5-4). Figure 5-4. Removing the Optical Drive Scre ws[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 c. T urn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical dri ve 1 (Figure 5-5). Press f irmly . e. Grasp the dri ve bezel and slide the dri ve out of th[...]

5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the hard driv e by follo wing these steps: a. T urn the computer bottom side up with the right side facing forward. b . Remov e the TM2.5 ×8.0 hard driv e retention screw 1 (Figure 5-6). c. Slide the hard dri ve forward 2 to unseat the hard dri ve connector from t[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 d. Lift the front edge of the hard dri ve 1 until it rests at an angle (Figure 5-7). e. Remov e the hard driv e from the hard driv e bay 2 . Figure 5-7. Removing the Har d Drive[...]

5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Remov e the four PM3.0 × 3.0 screws 1 that secure the hard dri ve to the hard dri ve bracket (Figure 5-8). 8. Slide the hard dri ve out of the hard dri ve bracket 2 . Figure 5-8. Removing the Har d Drive Bracket ✎ Hard dri ve brackets are a vailable with carbon f inish [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 5.4 Computer Feet The computer feet are adhesi ve-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9. Figure 5-9. Replacing th[...]

5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-10). 4. Slide the cov er to the right 2 . 5. Lift the right edge of the cov er and swing it to the left 3 . 6. Remov e the cov er . Figure 5-10. Removing t[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board . The board tilts up at a 45-degree angle (Figure 5-11). 8. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 . Figure 5-11. Removing a Memory Expansion Bo[...]

5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-12). 4. Slide the cov er to the lef[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle. 9. Remov e the board by pulling it a way from the socket at an ang[...]

5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.7 Disk Cell R TC Batter y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the mini PCI compartment cov er (Section 5.6). 3. Remov e the R TC battery from its socket on the system board (Figure 5-14). Figure 5-14. Removing the Disk Cell R TC Battery ✎ The[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 5.8 Connector Co ver ✎ The connector cov er is av ailable with carbon finish for Ev o Notebook N1020v and N1000v models and silver f inish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the com[...]

5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 LED Co ver 1. Prepare the computer for disassembly (Section 5.3). 2. T urn the computer bottom side up with the rear panel facing forward. 3. Remov e the two TM2.5 × 8.0 scre ws that secure the LED cov er to the base enclosure (Figure 5-16). Figure 5-16. Removing the LED[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 4. T urn the computer top side up with the front facing forward. 5. Open the computer . 6. Press do wn and hold the F1 and F2 keys. 7. Insert a pointed tool into the notch in the LED cov er 1 between the F1 and F2 ke ys and lift up (Figure 5-17). 8. Press do wn and hold the P[...]

5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Ke yboard Keyb oa rds Spare P ar t Number Information F or use only with T ouchP ad notebook models Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Hebrew Hungarian International Italian Japanese 285530-171 285530-181 285530-201 285530-AA[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Lift the back edge of the keyboard and swing it forw ard until it rests on the palm rest (Figure 5-18). Figure 5-18. Releasing the Ke yboard[...]

5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-19). ✎ Dual Stick notebook models hav e an additional cable that must be disconnected. Release the ZIF connector 3 to which the ke y[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 5.11 Heat Spreader 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Remov e the keyboard (Section 5.10). Heat Spreaders Spare P ar t Number Information F or use only on Evo Notebook N1020v and N1000v models F or use only on Pr[...]

5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Disconnect the fan cable 1 from the system board (Figure 5-20). 5. Remov e the following scre ws: ❏ One TM2.5 × 5.0 scre w 2 next to the fan ❏ One TM2.5 × 5.0 scre w 3 that secures the display video cable ground loop ❏ Four spring-loaded TM2.5 × 14.0 shoulder scre[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 6. Remov e the display video cable 1 from the routing channel in the heat spreader (Figure 5-21). 7. Lift the right side of the heat spreader until it rests at an angle 2 . 8. Slide the heat spreader to the right at an angle 3 and remov e the heat spreader from the base enclo[...]

5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 Pr ocessor 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.11) Processor s Spare P ar t Number Information Intel Mobile P entium 4 2.4-GHz pro[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 2. Slide the left end of the processor release bar 1 forward until it clears the clip on the processor bracket (Figure 5-22). 3. Swing the processor release bar up and to the right 2 until it rests in an upright position. 4. Lift the processor straight up 3 and remov e it fro[...]

5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.13 Displa y 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.9). 3. Remov e the keyboard (Section 5.10). Displays Spare P ar t Number Information P ar ts hav e carbon finish for use with Ev o Notebook N1020v models 15.0-inch, TFT ,[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 4. Remov e the TM2.5 × 5.0 screw 1 that secures the display video ground cable to the heat spreader (Figure 5-23). 5. Disconnect the display video cable 2 from the system board. 6. Remov e the display video cable from the routing channels in the heat spreader and the top cov[...]

5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures Ä CA UTION: Make sure the displa y is suppor ted when removing the f ollowing screws . The display is se cured to the computer only b y these screws and will f all if no t suppor ted during screw remov al. 9. Remov e the four TM2.5 × 9.0 screws 1 that secure the display to [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 11. If necessary , remove the display hinge co vers by pressing up on the bottom of the cov ers from behind the display assembly (Figure 5-25). Note that the hinge cov ers are not interchangeable. Figure 5-25. Removing the Displa y Hinge Cover s ✎ The display hinge cov ers [...]

5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures When installing the display , install the scre ws in the 1 , 2 , 3 , 4 sequence sho wn in the Figure 5-26. Figure 5-26. Installing the Display Scre ws[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.14 P alm Rest ✎ When replacing the palm rest, ensure that the follo wing components are remov ed from the old palm rest and installed on the ne w palm rest: ■ Diskette dri ve (Section 5.15) ■ T ouchPad components (Section 5.16) ■ Display release assembly (Section 5.[...]

5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. Remov e the fi ve TM2.5 × 8.0 scre ws 1 that secure the palm rest to the base enclosure (Figure 5-27). 5. Remov e the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay . Figure 5-27. Removing the P alm Rest Screws[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 6. T urn the computer top side up with the front facing forward. 7. Open the computer . 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cov er (Figure 5-28). 9. Release the ZIF connector to which the diskette dri ve cable is attach[...]

5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Dual Stick notebook models hav e an additional cable that must be disconnected. Release the ZIF connector 1 to which the ke yboard-to-T ouchPad cable is attached and disconnect the cable 2 from the T ouchPad (Figure 5-29). Figure 5-29. Disconnecting the Ke yboard-to-T ouc[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 5.15 Diskette Drive 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. T urn the palm rest bottom si de up with the speaker grilles facing a way from you. 4. Remov e the three TM2.5 × 5.0 screws 1 that secure the diskette dri v[...]

5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette dri ve cable is connected and disconnect the diskette dri ve cable 2 from the dri ve (Figure 5-31). 7. Remov e the diskette dri ve cable. Figure 5-31. Removing the Diskette Drive Cab le Re verse the preceding procedures to [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 5.16 T ouchP ad Components 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. Remov e the diskette dri ve (Section 5.15). 4. T urn the palm rest bottom si de up with the speaker grilles facing a way from you. T ouchPad Component[...]

5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Disconnect both ends of the T ouchPad-to-T ouchButton board cable 1 from the lo w insertion force (LIF) connectors on the T ouchPad 2 and T ouchButton board 3 (Figure 5-32). 6. Remov e the T ouchPad-to-T ouchButton board cable. Figure 5-32. Removing the T ouchPad-to-T ouch[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 7. Remov e the four TM2.5 × 5.0 screws 1 that secure the T ouchPad, T ouchButton board, and T ouchPad bracket to the palm rest (Figure 5-33). 8. Remov e the T ouchPad bracket 2 , T ouchButton board 3 , and T ouchPad 4 from the palm rest. Figure 5-33. Removing the T ouchPad C[...]

5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ Dual Stick notebook models hav e a different T ouchPad configuration. An additional cable, scre w , and board must be remov ed. Steps 9 through 13 appl y to Dual Stick models only . 9. Release the ZIF connector 1 on the pointing stick board to which the T ouchButton board[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 12. Remov e the fi ve TM2.5 × 5.0 scre ws 1 that secure the T ouchPad, T ouchButton board, T ouchPad bracket, and pointing stick board to the palm rest (Figure 5-35). 13. Remov e the T ouchPad bracket 2 , pointing stick board 3 , To u c h P a d 4 , and T ouchButton board 5 f[...]

5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Displa y Release Assembl y ✎ The display release assembly is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). 3. T urn the palm rest bottom[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 5.18 Charger Boar d 1. Prepare the computer for disassembly (Section 5.3). 2. Remov e the palm rest (Section 5.14). Charger Board Spare P ar t Number Information Charger board The charger board shield is included in the Miscellaneous Plastics/Hardware Kit, spare part number 2[...]

5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-37). 4. Lift the front edge of the charger board shield 2 until it clears the base enclosure, then slide the shield forward to remo ve it. 5. Lift up on the back edge of t[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 3. Remov e the charger board (Section 5.18). 4. Disconnect the speaker cable 1 from the system board (Figure 5-38). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly . 6. Lift the front edge of the speaker assembly [...]

5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.20 T op Co ver ✎ When replacing the top cov er , ensure that the microphone is remov ed from the old top cover and installed on the ne w top cove r . 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b [...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–51 3. Remov e the two TM2.5 × 8.0 scre ws that secure the top cover to the base enclosure (Figure 5-39). Figure 5-39. Removing the T op Cover Screws[...]

5–52 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the base enclosure top side up with the front facing forward. 5. Remov e the three TM2.5 × 5.0 screws 1 that secure the top cov er to the base enclosure (Figure 5-40). 6. Lift the top cov er straight up 2 approximately one inch, then slide it forward 3 until the mic[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–53 ✎ After the top cov er is removed, the system board-to-T ouchButton board cable can be remov ed. The system board-to-T ouchButton board cable is included in the Mis cellaneous Cable Kit, spare part number 285540-001. 10. Release the ZIF connector 1 to which the system board[...]

5–54 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.21 F an 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. T op cov er (Section 5.20) F[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–55 2. Disconnect the fan cable 1 from the system board (Figure 5-42). 3. Remov e the fan 2 from the base enclosure. Figure 5-42. Removing the F an Re verse the preceding procedures to install the fan.[...]

5–56 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.22 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.5) ■ Mini PCI communications board (Section 5.6) ■ Disk cell[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–57 h. T op cov er , microphone, and T ouchPad cable (Section 5.20) i. Fan (Section 5.21) 2. Remov e the two TM2.5 × 5.0 scre ws 1 that secure the optical dri ve front alignment rail to the base enclosure (Figure 5-43). 3. Remov e the front alignment rail 2 from the base enclosu[...]

5–58 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the following scre ws: ❏ TM2.5 × 5.0 scre w 1 next to the PC Card assembly (Figure 5-44) ❏ TM2.5 × 5.0 scre w 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.0 scre w 3 next to the audio connectors Figure 5-44. Removing the System Boar d Screws[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–59 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-45). 8. Slide the system board forward 2 and remo ve it from the base enclosure. Figure 5-45. Removing the System Boar d Re verse the preceding procedures to install the system board.[...]

5–60 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.23 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remov e the following components: a. LED cov er (Section 5.9) b . Ke yboard (Section 5.10) c. Heat spreader[...]

Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–61 2. T urn the system board bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-46). 4. Disconnect the modem cable 2 from the system board. 5. Remov e the cable from the clips 3[...]

Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.94 cm 32.74 cm 26.75 cm 1.55 in 12.89 in 10.53 in W eight (varies b y notebook configuration) with 15.1-inch displa y and Intel P entium 4 processor with 14.1-inch displa y and[...]

6–2 Maintenance and Ser vice Guide Specifications Stand-alone power requirements Nominal operating voltage A ver age operating power P eak operating power P ow er in Suspend mode P ow er in Hiber nation mode 14.4 V (8 cell) 29.7 W desktop 80 W on A C, 55 W on DC < 1000 mW < 100 mW Te m p e r a t u r e Operating Nonoperating 10° to 35° C -[...]

Specifications Maintenance and Ser vice Guide 6–3 ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Altitude (unpressurized) Operating Nonoperating 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-[...]

6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 2 15.0-inch SXGA+, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm 9.00 in 11.80 in 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nit typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1400 × 1050 RGB s[...]

Specifications Maintenance and Ser vice Guide 6–5 Ta b l e 6 - 3 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm 9.00 in 11.80 in 15.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r ma t Configuration 0.297 × 0.297 mm 1024 × 768 RGB str[...]

6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 4 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 28.50 mm 21.49 mm 35.81 mm 11.22 in 8.46 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.264 × 0.264 mm 1024 × 768 RGB stri[...]

Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 Hard Drives 40 GB 30 GB 20 GB User capacity per drive 1 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm Interface type A T A-5 A T A-5 A T A-5 Seek times (typical read, including setting) Single track A ver age Full stroke 3 ms 13 ms 24 ms 3 ms 13[...]

6–8 Maintenance and Ser vice Guide Specifications 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 Buffer size 3 2 MB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 rpm 4200 rpm T ransfer rate Interface max (MB/s) 2 Media (Mb[...]

Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 6 Diskette Drive Diskette size 3.5 inch Activity indicator On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/lo[...]

6–10 Maintenance and Ser vice Guide Specifications T able 6-7 DV D - RO M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm .59 in Disk diame[...]

Specifications Maintenance and Ser vice Guide 6–11 T able 6-8 DV D - RW D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm .59 in Disk diamete[...]

6–12 Maintenance and Ser vice Guide Specifications T able 6-9 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.5 cm .59 in Disk diame[...]

Specifications Maintenance and Ser vice Guide 6–13 T able 6-10 CD-R W Drive Center hole diameter 1.5 cm .59 in Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm .047 in Tr a c k p i t c h .74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB Data transfer rate Sustained, 16X Sust[...]

6–14 Maintenance and Ser vice Guide Specifications T able 6-11 External A C Adapter W eight .85 lb .39 kg P ower supply Operating watts Operating v oltage Operating current Operating frequency range 90 W 110 to 240 V AC RMS 1.5 A RMS 50 to 60 Hz A C T able 6-12 8-cell, Li ion Battery Pac k Dimensions Length Width Depth We i g h t 12.57 cm 8.79 cm[...]

Specifications Maintenance and Ser vice Guide 6–15 T able 6-13 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Disk ette drive DMA3 ECP par allel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not a vailab le) DMA5 A vailab le fo[...]

6–16 Maintenance and Ser vice Guide Specifications T able 6-14 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Disk ette drive IRQ7 P arallel por t IRQ8 Real time cloc k (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal poi[...]

Specifications Maintenance and Ser vice Guide 6–17 T able 6-15 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super IO” configuration for CPU [...]

6–18 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk controll[...]

Specifications Maintenance and Ser vice Guide 6–19 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer - OPL3 38C - 3AF Unused 3B0 - 3BB[...]

6–20 Maintenance and Ser vice Guide Specifications T able 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memor y 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB 00100000 - 00FFFFFF Extended memor y[...]

Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit - 6 Receive - 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d[...]

A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data - 4 Ground[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Ta b l e A - 5 External Ke yboard/Mouse Pin Signal Pin Signal 1 K eyboard/mouse D A T A 4 +5 VDC 2 K eyboard/mouse D A T A 5 K eyboard/mouse CLK 3 Ground 6 K eyboard[...]

A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 6 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ac knowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line f eed* 6 Data bit 4 15 Error* 7 Data bit 5 16 I nitialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25[...]

Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 8 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground Ta b l e A - 9 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground[...]

Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the computer meets the requirements for use in the country where the equipment is purc[...]

B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 The[...]

P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . The power cord set fittings (appliance coupler and w all plug) must bear the cer tification mark of th e agency responsible f or ev aluati[...]

Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285542-001.[...]

C–2 Maintenance and Ser vice Guide Figure C-1. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the op tical drive to the computer (documented in Section 5.3)[...]

Maintenance and Ser vice Guide C–3 Figure C-2. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the connec tor co ver to the base enclosure (documented in Section 5.8)[...]

C–4 Maintenance and Ser vice Guide Figure C-3. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 2 One screw that secures the displa y vi[...]

Maintenance and Ser vice Guide C–5 Figure C-4. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the displa y inve rter cable ground loop to the heat spreader (documented in Section 5.13)[...]

C–6 Maintenance and Ser vice Guide Figure C-5. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the di sk ette drive to the palm rest (documented in Section 5.15) 2 T ouchPad onl y models —Four scre ws[...]

Maintenance and Ser vice Guide C–7 Figure C-6. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger bo ard and shield to the base enclosure (documented in Section 5.18)[...]

C–8 Maintenance and Ser vice Guide Figure C-7. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top co ver to the base enclosure (documented in Section 5.20)[...]

Maintenance and Ser vice Guide C–9 Figure C-8. TM2.5 × 5.0 Screw Locations Ta b l e C - 1 T orx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the optical dr ive front alignment r ail to the base enclosure (documented in Section 5.22) 2 T wo screws th[...]

C–10 Maintenance and Ser vice Guide Figure C-9. TM2.5 × 8.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.5 × 8.0 Screw Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the ha rd driv e to the base enclosure (documented in Section 5.3) 2 T wo screws that secure the LE D co ver to the base[...]

Maintenance and Ser vice Guide C–11 Figure C-10. TM2.5 × 8.0 Screw Locations Ta b l e C - 2 T orx T8 Metric 2.5 × 8.0 Screw (Continued) Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.11)[...]

C–12 Maintenance and Ser vice Guide Figure C-11. PM3.0 × 3.0 Screw Locations Ta b l e C - 3 Phillips Metric 3.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: F our screws that secure the hard drive to the hard driv e brack et (documented in Section 5.3)[...]

Maintenance and Ser vice Guide C–13 Figure C-12. PM2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips Metric 2.5 × 4.0 Screw Color Qty Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (docum ented in Section 5.5) 2 One screw that secures the m[...]

C–14 Maintenance and Ser vice Guide Figure C-13. TM2.5 × 14.0 Shoulder Screw Locations Ta b l e C - 5 T orx T8 Metric 2.5 × 14.0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 14.0 mm 2.0 mm 6.0 mm Where used: F our screws that secure the heat spreader to the base enclosure (documented in Section 5.11)[...]

Maintenance and Ser vice Guide C–15 Figure C-14. TM2.5 × 9.0 Screw Locations Ta b l e C - 6 T orx T8 Metric 2.5 × 9.0 Screw Color Qty Length Thread Head Width Silver 4 9.0 mm 2.5 mm 5.0 mm Where used: F our screws that secure the displa y assembly to the base enclosure (documented in Section 5.13)[...]

C–16 Maintenance and Ser vice Guide Figure C-15. PM2.0 × 4.5 Screw Locations Ta b l e C - 7 Phillips Metric 2.0 × 4.5 Screw Color Qty Length Thread Head Width Silver 1 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cab le to the system board (documented in Section 5.23)[...]

Maintenance and Ser vice Guide Index–1 Inde x 1394 jack 1–32 A AC adapter spare part numbers 3–24 specifications 6–14 Advanced Port Replicator, spare part number 3–24 audio troubleshooting 2–25 B base enclosure, spare part number 3–15 battery components bay 1–32 , 1–40 bezel illustrated 3–18 removal 5–6 light 1–32 , 1–38 p[...]

Index–2 Maintenance and Service Guide Inde x right side 1–31 top 1–37 Computer Setup Advanced Menu 2–5 File Menu 2–3 overview 2–1 Security Menu 2–4 connector cover illustrated 3–18 location 1–39 removal 5–19 connector pin assignments external monitor connector A–5 headphone jack A–6 keyboard connector A–3 microphone jack A[...]

Inde x Maintenance and Ser vice Guide Index–3 docking connector 1–39 docking station, troubleshooting 2–18 drive indicator light 1–38 drives, preventing damage 4–3 DVD-ROM drive OS loading problems 2–24 spare part number 3–17 , 3–23 , 5–7 specifications 6–10 , 6–11 E Easy Access Buttons 1–37 EasyScroll 1–38 electrostatic d[...]

Index–4 Maintenance and Service Guide Inde x K keyboard illustrated 3–2 removal 5–22 spare part numbers 3–7 , 5–22 troubleshooting 2–28 keyboard components 1–35 keyboard connector location 1–34 pin assignments A–3 keyboard-to-TouchPad cable disconnecting from the keyboard 5–24 disconnecting from the TouchPad 5–38 illustrated 3[...]

Inde x Maintenance and Ser vice Guide Index–5 modem cable illustrated 3–20 removal 5–60 modem connector location 1–34 pin assignments A–2 monitor connector location 1–34 pin assignments A–5 mouse connector location 1–34 pin assignments A–3 N network connector location 1–34 pin assignment A–1 network, troubleshooting 2–30 non[...]

Index–6 Maintenance and Service Guide Inde x processor removal 5–28 spare part numbers 3–13 , 5–28 R real time clock (RTC) battery removal 5–18 spare part number 3–17 , 5–18 rear panel components 1–33 removal and replacement preliminaries 4–1 procedures 5–1 right side components 1–31 RJ-11 jack location 1–34 pin assignments [...]

Inde x Maintenance and Ser vice Guide Index–7 system board-to-TouchButton board cable disconnecting from the system board 5–53 disconnecting from the TouchButton board 5–37 illustrated 3–20 system memory map 6–20 T tools required 4–1 top components 1–37 top cover removal 5–50 spare part number 3–9 , 5–50 TouchButton board, remov[...]