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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Compaq uSign 200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Compaq uSign 200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Compaq uSign 200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Compaq uSign 200 should contain:
- informations concerning technical data of Compaq uSign 200
- name of the manufacturer and a year of construction of the Compaq uSign 200 item
- rules of operation, control and maintenance of the Compaq uSign 200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq uSign 200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq uSign 200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq uSign 200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq uSign 200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USER MANUAL uSign™ Signature Capture Module Models uSign 100 & uSign 200 80084501-001-A 04-24-2007[...]
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Page 2
uSign User Ma nual FCC WARNING STATEMENT This equipment has been tested and found to comply with the limit s for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interferenc e when the equipment is operated in a commercial environment. This equipment generates, us[...]
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Page 3
uSign User Ma nual LIMITED WARRANTY ID TECH warrants to the origin al purchaser for a period of 12 months from the date of invoice that this product is in good worki ng order and free from defects in m aterial and workmanship under normal use and service. ID TECH’s obligation under this warranty is limited to, at its option, r eplacing, repairing[...]
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Page 4
uSign User Ma nual Table of Contents 1.0 Introduction .................................................................................................6 2.0 Features .....................................................................................................6 3.0 Model Desi gnations .........................................................[...]
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Page 5
uSign User Ma nual 7.4.6 Get data 0x 00 0x01 .......................................................................15 7.4.7 Calibrate t he devic e ....................................................................... 15 7.4.8 Set offset positio n ..........................................................................15 7.4.9 Get data 0x01 ...[...]
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Page 6
uSign User Ma nual 1.0 Introduction The use of electronically captured signatures has become common for Point of Service (POS) applications. Electronic signature capt ure reduces transaction time, eliminates sorting & sending paper, provides convenient electronic storage & transmission, and gives legal accountability (non-re pudiation) for [...]
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Page 7
uSign User Ma nual 3.0 Model Designations uSign 100 IDUA-01x100 * uSign 200 IDUA-01x500 * * The “x” defines the communication interfac e, 2 = RS232 and 6 = USB-CDC. 4.0 Terms & Abbreviations COM Host communication port Host Personal Computer, Terminal, or similar device LCD Liquid Crystal Display LED Light Emitting Diode mA Milli-Amperes of[...]
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Page 8
uSign User Ma nual 5.1 Communication Interfaces RS232 The uSign has a communication cable with a DB25 (100 Model) or DB-9 (200 Model) connector that fits the computer serial (RS232) COM port connection. See the Specifications, Interface Sect ion for COM port settings. Connect the RS232 connector to the PC and insure it is fully seated into the conn[...]
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Page 9
uSign User Ma nual Figure 1 New Hardware Wizard opening window Browse and select the folder where the uSignUsbCD C.inf and companion usbser.sys files are located. Click Next > to continue. Figure 2 Browse for File Copyright © 2006, International Technologie s & Systems Corp. All rights reserved. Page 9 of 18[...]
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Page 10
uSign User Ma nual There is a warning window that the INF file is not registered; Click “Continue Anyway”. Click Finish to complete the INF installation. Figure 3 Installation Warning Message 5.2 USB-CDC Setup The following steps provide a check on the USB-CDC COM port selected by the operating system. This step is used only if there is a need [...]
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Page 11
uSign User Ma nual 6.3 Physical housin g uSi gn 200 Overall size 129mm wide (5.1 in) 146mm length (5.75 in) 40mm thick including back plate (1.57 in) Display 3.3-inch di agonal signature area 6.4 LCD screen & Re sistive touch pad Touchpad Resistive, transparent, pressure-sensitive screen Display STN monochrome LCD Sampling Rate Up to 190 sample[...]
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Page 12
uSign User Ma nual 10% to 95% non-condensing Copyright © 2006, International Technologie s & Systems Corp. All rights reserved. Page 12 of 18[...]
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Page 13
uSign User Ma nual 7.0 uSign commands description (Version: 0.02 Date: 2007-03-19) Note: di gits are given in little-endian format. 7.1 Command protocol: Host to device: STX LenL LenH CommandData Lrc1 Lrc2 ETX STX: 0x02. 1 byte. LenL+LenH: sizeof(C ommandData). 2 bytes. CommandData: main command string. Several bytes needed. Lrc1: Exclusive or of C[...]
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Page 14
uSign User Ma nual 7.3 One byte commands 7.3.1 Stop Capturing Command string: C0 Response string: C0 7.3.2 Start Capturing use FBP format 1 Command string: C1 Response string: C1 7.3.3 Start Capturing use FBP format 2 Command string: C2 Response string: C2 7.3.4 Turn red led on Command string: C3 Response string: C3 7.3.5 Turn red led off Command s[...]
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Page 15
uSign User Ma nual 7.3.12 Start Capturing use FBP format 0 Command string: D6 Response string: D6 7.4 Multi-byte commands 7.4.1 Initialize device Command string: 28 10 00 00 Response string: DC 05 7.4.2 Get PW120 Version Command string: 2A 10 00 00 Response string: 01 00 7.4.3 Test device Command string: 52 12 00 00 Response string: 52 12 7.4.4 Set[...]
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Page 16
uSign User Ma nual 7.4.11 Stop Capturing Command string: 40 30 00 00 Response string: 7.4.12 Start Capturing use FBP format 1 Command string: 41 30 00 00 Response string: 7.4.13 Clear display screen Command string: 40 32 00 00 Response string: 7.4.14 Draw line Command string: 43 32 08 00 X1(2 bytes) Y1 (2 bytes) X2(2 bytes) Y2(2 bytes) Response str[...]
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Page 17
uSign User Ma nual uSign™ 100 SIGNATURE CAPTURE PAD Figure 4 Outline Drawing for uSign 100 Copyright © 2006, International Technologie s & Systems Corp. All rights reserved. Page 17 of 18[...]
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Page 18
uSign User Ma nual uSign™ 200 SIGNATURE CAPTURE PAD Figure 5 Outline Drawing for uSign 200 Copyright © 2006, International Technologie s & Systems Corp. All rights reserved. Page 18 of 18[...]