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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco 2194**VOE27S, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Cortelco 2194**VOE27S. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Cortelco 2194**VOE27S should contain:
- informations concerning technical data of Cortelco 2194**VOE27S
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
O WNER’S I NSTRUCTION M ANUAL C ALLER ID T YPE II M UL TI- F EA TURE T ELEPHONE[...]
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Page 2
T HANK Y OU F OR P URCHASING T HE C OLLEAGUE C ALLER ID T YPE II M UL TI -FEA TURE TELEPHONE W e want you to know all about your new Colleague T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INSTALLIN[...]
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Page 3
T ABLE O F C ONTENTS IMPORT ANT SAFETY INSTRUCTIONS ............................................................. 2 TELEPHONE USAGE ............................................................................................ 4 SETUP/INST ALLA TION ................................................................................ 4 WALL MOUNT INSTRUCT[...]
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Page 4
DELETING CALLS ..................................................................................... 1 4 CALLBACK... ............................................................................................ 1 5 DIAL OPTIONS BUTTON ........................................................................... 1 5 MESSAGE ERROR ......................[...]
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Page 5
I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equip- ment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]
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Page 6
10. Do not disassemble this product . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet. Overloading the outlets can result in the risk [...]
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Page 7
T ELEPHONE U SAGE SET UP/INST ALLA TION 1 . Connect the adapter . Plug the large part of the adapter into the wall outlet and the adapter tip to the jack at the rear side of unit. (Use only 9V DC. 200mA, center positive Class 2 adapter .) 2. Connect the telephone line cord. a . T o connect without an answering machine. • Use the new line cord to [...]
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Page 8
W ALL MOUNT INSTRUCTIONS 1. Install wall mount bracket in wall mount position and route cords as shown in diagram below . 2 . Connect the adapter and the line cord. See Steps 2 & 3 on preceding page for specific instructions. 3 . Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord into [...]
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Page 9
After the adapter is connected, the display will show as indicated below for setting. 1. [ SET LANGUAGE ] appears on the display . Press the REVIEW UP ( ) button to select the language. E - English, F - French, S - Spanish, and then press the DIAL button to confirm the selection. 2 . When [ LCD CONTRAST ] appears, press REVIEW UP ( ) button to set [...]
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Page 10
1 Store Button 1 5 Flash 2 Hook Switch 16 Options Button 3 Handset Hook 17 10 Auto Memory Button 4 Memory Dial Button 18 Pause Button 5 Handset Cord Jack 19 Redial Button 6 V olume Button 20 Speakerphone LED 7 Delete Button 21 Speakerphone Button 8 T one Button 22 Memory Index 9 Review Up/Down Button 23 Hold Button 10 Menu Button 24 Hold LED 1 1 Re[...]
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Page 11
T ELEPHONE F EA TURES PULSE AND TONE DIALING 1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the T one position. 2 . If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position. 3 . If you are unsure which system you have, set the switch to the TONE position. Lift th[...]
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Page 12
b . Y ou can adjust the volume of the caller s voice by sliding the VOLUME CONTRO L on the right side of the phone. c. After the conversation has finished, press the SPEAKERPHONE button to hang up. 2. T o Make A Call a. Press and release the SPEAKERPHONE button. b . When you hear a dial tone, dial the number or press the auto memory button just as [...]
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Page 13
4. Press the desired memory location. • T o store in an auto memory button (located on right-hand side of base) - Press 1, 2, 3, or 10). • T o store in a keypad memory location - Press one of the keypad buttons (l, 2, 3, or 0). 5 . Use pull out memory index to write in name and the memory button where it is stored. T o Dial A Phone Number In Me[...]
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Page 14
1 . Press the P AUSE button once and release at any point in the dialing sequence where a pause is desired. 2 . The P AUSE button can be pressed more than once to create a longer pause. HOLD BUTTON 1. T o place a call on hold, press the HOLD button and hang up the handset. The HOLD Indicator will light up and remain lighted until you resume your co[...]
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Page 15
No matter whether you answer the call or not, the Call Waiting Caller ID will store the call information for future reference. Note : Make sure you have subscribed to both Call Waiting Caller ID and Caller ID service from your local telephone company . If you only have Caller ID service, the unit works for Caller ID only . C ALLER ID FEA TURES MESS[...]
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Page 16
1 . This unit will check your line for a stutter dial tone every time you hang up or each time a call goes unanswered. The MESSAGE indicator will flash when there is a message waiting. 2 . Y ou may experience some delay in seeing the MESSAGE indicator light up even though there are messages in your rnail box. This delay is due to regulatory matters[...]
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Page 17
REVIEWING CALLS 1. When the NEW symbol is flashing on the Stand-By screen, you have new incoming calls. Next to the NEW symbol is the total number of new calls. Press the REVIEW UP ( ) or REVIEW DOWN ( ) button to review the incoming stored calls. 2 . The NEW symbol attached to each call will be removed after you review the call. 3 . If the NEW sym[...]
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Page 18
CALLBACK When reviewing received calls, there are two ways to dial the telephone numbers shown on the display by pressing DIAL . 1 . With the handset in its cradle (on-hook), press DIAL . [ PICKUP PHONE... ] ” will appear in the LCD display to ask you to pick up the handset. The number will be dialed after you pick up the handset. 2. If you pick [...]
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Page 19
• Pressing OPTIONS three times will go back to the original 7-digit telephone number . For example: Y our area code is 205 and you are reviewing telephone number 785-2883. When the desired format of the telephone number is reached, press DIAL to dial the displayed number . Note: Since the LCD can only display 10 digit telephone numbers, when you [...]
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Page 20
MESSAGE ERROR • The display indicates [ -ERROR- ] ” if your unit receives a call that has an error in the transmission or reception. NO DA T A SENT 1. [ -NO DA T A SENT - ] will be displayed if there is no caller ID (CID) number sent from the telephone company while ringing. PRIV A TE CALLS • If the caller has exercised the option to block hi[...]
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Page 21
UNKNOWN CALLS • When the telephone company is unable to provide information of the caller s telephone number , [ UNKNOWN NUMBER ] and his name will alternately display on the screen when this information is received. • When the telephone company is unable to provide information of the caller s name, [ UNKNOWN NAME ] and his telephone number wil[...]
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Page 22
T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY , be aware that they may charge you for a service call if the problem is caused by your telephone equipment. T ROUBLESHOOTING PHONE DOES NOT R[...]
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Page 23
MESSAGE ERROR HAPPENS FREQUENTL Y 1 . Caller information was not transmitted properly . Check with your telephone company to see if there is a problem with your phone line. Since our special design will always retain your stored call records, we encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by ste[...]
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Page 24
T ELEPHONE R EPAIR DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . Call W aiting Caller ID T elephones manufactured by COR TELCO must be returned to us for repair . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY . CORTELCO warrants THIS PRODUCT against defects in material and workman[...]
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Page 25
FCC I NFORMATION DESIGN COMPLIANCE Y our telephone is designed to comply with FCC Rules and Regulations, Part 68. It can be connected to the telephone network as FCC-registered terminal equipment. The registration number is printed on the label on the bottom of your telephone. NOTIFICA TION TO THE TELEPHONE COMP ANY As a customer of the local T ele[...]
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Page 26
I NDEX A N, O V Area Code 6 Options 1 5 V olume 10 Adjusting volume 1 0 One-touch dialing 1 0 B ,C P W , X, Y , Z Call Waiting 1 1 Part Identification 7 Warranty 2 5 Callback 1 5 Pulse dialing 8 Caller ID Features 1 2 Pause 1 0 Private Calls 1 7 D Deleting calls 1 4 Q, R Dialing Mode Receiving calls Choosing 8 T elephone 8 Switching to Caller I.D. [...]
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Page 27
____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ________________________________[...]
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Page 28
L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or , at its option, replace[...]