Cortelco 2740 manual

1 OWNER’S INSTRUCTION MANUAL C ALLER ID T YPE II Four Line T ELEPHONE S YSTEM MODEL 2740[...]

2 T able of Contents IMPOR T ANT SAFETY INSTRUCTIONS ................................. 5 Unpacking and Installation .......................................................... 6 Box Contents ................................................................................. 6 T elephone Part Identification .............................................[...]

3 Hold .................................................................................................................................................... 25 Conference ......................................................................................................................................... 26 T ransfer .............................[...]

4 T HANK Y OU F OR P URCHASING T HE 2740 C ALLER ID T YPE II F OUR L INE T ELEPHONE S YSTEM We want you to know all about your new T elephone , how to install it, the features it provides, and the services you can expect from its use. We have included this information in your Owner’s Instruction Manual. PLEASE READ BEFORE INST ALLING AND USING YO[...]

5 IMPOR T ANT SAFETY INSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury . 1. Read and understand all instructions in the Owner ’ s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the[...]

6 1.0 Unpacking and Installation 1.1 Box Contents The following items should be packed with your 2740. Please contact your delaer if any of them is missing. ) y d o B n i a M ( e n o h P 0 4 7 2s c p 1 t e s d n a Hs c p 1 ) d r o C d e l i o C ( d r o C t e s d n a Hs c p 1 d r o C e n i Ls c p 2 d r o C e n i L t r o h Ss c p 1 d n a t S k s e Ds[...]

7 1. 2 T elephone Part Identification 1s n o t t u B y r o m e M0 1s n o t t u B e n i L9 1n o t t u B l a i d e R 2n o t t u B u n e M1 1n o t t u B m o c r e t n I0 2n o t t u B d l o H 3n o t t u B e t e l e D2 1k c a J t e s d a e H m m 5 . 21 2s n o t t u B l a i D 4D C L e l g n A - i t l u M3 1n o t t u B e g a P2 2n o t t u B p U e m u l o [...]

8 1. 3 Installation 1.3.1 Identify Y our Existing Wiring System For you to properly connect your 2740 4-Line T elephone System to an existing wiring system, it is important that you understand its configuration. The following are the most common multiple line situations. They consist of either one or both types of standard telephone jacks: The RJ1 [...]

9 3. Rotate the handset hook into the wall mount position. 4. Plug the coiled cord into the handset, and then plug the other end of the cord into the base. 5. Place the handset on the base. 1.3.7 Assign a S tation Number Refer to Section 2.1 for detailed instructions on assigning a station number . 1. Make sure the AC cord remains attached to the t[...]

10 1.3.9 Connect Cords to T elephone If the wall jack is labeled Lines 1 & 2, connect the short telephone line cord to the jack on the telephone labeled L1/L2. If the wall jack is labeled Lines 3 & 4, connect the short cord to the jack on the telephone labeled L3/L4. Connect the long telephone line cord to the other line jack on the telepho[...]

11 2.2 S tation Name Assignment If you wish, you may give a name to each of your 2740 telephones, so that people can see the names along with the station numbers when they place intercom calls. For example, you might name station #02 “Mary” and station #05 “Conference Room.” T o assign a number to a station: At Station #01: a. Press MENU . [...]

12 2 . 3 Line Configuration While you must share the same Line 1 telephone number at all the stations, you may choose to leave some lines unconnected at particular stations or to connect private or auxiliary lines to Lines 2, 3 or 4 at particular stations. 2.3.1 COMMON This is the factory setting for all lines. This setting assumes that the line is[...]

13 Y our 2740 telephone will light up its line status indicators when a non-2740 telephone such as a fax ma- chine, modem, or standard telephone is using a line. Note: If the line status indicators of your 2740 telephones do not function properly , either failing to light up when a standard telephone uses a line, or staying lit even though no telep[...]

14 d. Press the soft key under CHANGE repeatedly , until the desired distinctive ring setting for Line 1 is displayed. There are eight choices. e. Press the DOWN ARROW to see the current setting for Line 2, and repeat steps c and d to change the settings for Lines 2-4. f . Press MENU to exit. Note: At any time when you have a particular distinctive[...]

15 3. INTERCOM VOICE: When someone makes an intercom call to you, your telephone will ring once, then give you an alert tone, followed by the caller ’ s voice. Y ou may respond to the call by lifting the handset or pressing the SPEAKER button. Note: When someone makes an intercom call to you while you are on an outside line, you will hear a singl[...]

16 2.8 T oll Restriction The T oll Restriction feature enables you to control outgoing calls and helps you prevent unauthorized long distance calls. The toll restriction access code must be set at station #01. This code is needed when you wish to change any toll restriction settings or when you wish to change the toll restriction setting at a parti[...]

17 Note : Restrictions are usually just a few digits, since they prevent the dialing of all numbers starting with those digits. 2.8.2.2 T o completely restrict specific lines at a telephone: a. Press MENU . The display will read “ Phone Setting ” b. Press the DOWN ARROW repeatedly until “ T oll Restriction ” appears in the display . c. Pres[...]

18 2.9 System Privacy The Call Privacy feature is set at Station #01. This setting governs the entire system. There are two pos- sible settings: CALL PRIV ACY ON : When this is set, no one can pick up their station and join or listen to your conver- sation. This can be released by pressing the CONFERENCE button. This helps prevent eavesdropping and[...]

19 3. Memory Settings 3.1 Area Codes Home Area Code: Y ou may also enter area codes into your 2740 telephone so that telephone numbers are displayed properly . This enables you to dial numbers in the caller list without pressing the “#” button first. Y ou may enter one HOME area code. Use this feature if you only need to dial the seven digits o[...]

20 3.2.4 S toring temporary tone dialing into memory If your system is set to pulse dialing mode, you can store a temporary switch to tone dialing in a memory location. Y ou may , for example, wish to dial a number in pulse followed by an access code in tone dialing. T o insert “switch to tone” into a sequence you are storing, press the * (TONE[...]

21 3.5 T o S tor e Caller ID Calls a. Press MENU . The display will read “ Phone Setting ” b. Press ENTER c. Press DOWN ARROW repeatedly until “ Caller ID S tore ” appears in the display , and then press ENTER . d. Press CHANGE if you wish to change the setting for Line 1. e. Then press DOWN ARROW to view and change the settings for Lines 2[...]

22 4. Miscellaneous Settings 4.1 Time and Date a. Press MENU . The display will read “ Phone Setting .” b. Press the DOWN ARROW repeatedly until “ Time/Date Set ” appears in the display c. Press ENTER . The display will show the currently set time d. Press the soft key under CHANGE e. Enter the time as instructed in the display f . Press DO[...]

23 4.3 Caller ID on Call W aiting (CIDCW) Sensitivity If your 2740 does not respond correctly to CIDCW signals, it may be necessary to adjust the sensitivity . a. Press MENU , b. Press ENTER c. Press DOWN ARROW repeatedly . “CIDCW : High Sens” or “CIDCW : Low Sens” appears in the display d . Press CHANGE to change sensitivity e. Press MENU [...]

24 4.7 Erase Numbers S tored in Memory T o erase all memory dial numbers and personal directory numbers stored in your telephone. a. Press MENU b. Press DOWN ARROW repeatedly until “ Advanced Setting ” appears in the display c. Press ENTER . “ Erase Memory ” will appear in the display . d. Press ENTER . “ Memory Dials ” will appear in t[...]

25 5.2 Redial 5.2.1 T o r edial the last phone number dialed a. Go off-hook, either by lifting the handset, pressing SPEAKER , pressing HEADSET , or by press- ing the desired LINE button. b. Press REDIAL . 5.2.2 T o redial any of the last five phone numbers dialed The Redial feature enables you to redial or simply view any of the last five telephon[...]

26 Y ou may answer the call by pressing the flashing LINE button. Remember to put the first call on hold before answering the incoming call, or the first call will be disconnected. 5.4 Conference Y our 2740 allows you to make conference calls with two other parties. Y ou may conference either two outside lines or one outside line and one intercom s[...]

27 5.5.3 T ransfer Ring Y ou may transfer an outside call to all stations by using the transfer ring. If you answer a call that is not for you, and you do not know where to direct it, press TRANSFER twice. All of the other phones will ring in the transfer ring and the call will be transferred to the next answering station. The call will remain on h[...]

28 5.6.3.3 Deleting Numbers T o delete a single number , press the DELETE button twice when the desired number is displayed. T o delete all the numbers in the caller list press the DELETE button and keep it depressed for 5 seconds while reviewing the caller list. Note : If you do not wish to store incoming calls in the Caller List, see Section 3.5 [...]

29 5.8.2 Resetting MSG Lamp If your MSG lamp continues to flash after you have retrieved your messages, you may turn it off manually by following the following instructions: a. Press MENU . The display will read “ Phone Setting ” b. Press the DOWN ARROW until “ Message Lamp ” appears in the display . c. Press the soft key under RESET . For [...]

30 c. Press the soft key under CHANGE . The display will now read “ Do not Disturb:Y ”. d. Press MENU to exit. The DND indicator in the display will now be on, and the display will read “Do Not Disturb.” T o cancel DND press the soft key under RESET 5.12 Line Reserve The Line Reserve feature enables you to reserve a line that is currently i[...]

31 a. Press HOLD . b. Enter “*” or “#”. i . * ... to turn T oll Restriction ON. i i . # ... to turn T oll Restriction OFF c. Enter the 4 digit toll restriction access code which was set at Station #01. If no code was set, the access code is the initial number set at the factory , which is “1234”. Note : T urning T oll Restriction ON at [...]

32 5.19 Personal Directory a. While the phone is on-hook and idle, press the “ # ” button. The display will read “ Dir ectory .” b. Use the up and down arrow buttons below the display to view the personal directory entries. c. When the desired entry is displayed, you may dial it simply by lifting your handset, or by pressing SPEAKER or HEAD[...]

33 5.21.3.2 Intercom V oice Y ou will hear one ring, then an alert tone followed by the caller ’s voice. Press SPEAKER or HEADSET or lift the handset and begin talking. 5.21.3.3 Intercom Handsfree Y ou will hear one ring, then a triple alert tone to let you know that your phone has automatically answered an intercom call on speakerphone. At any t[...]

34 Place an intercom call to telephone you wish to monitor . Press MUTE if you want to prevent sounds in your room from being heard at the monitored phone. T o end monitoring, hang up the handset or press SPEAKER . The remote station will disconnect immedi- ately . Note: The remote phone must be set to Intercom HANDSFREE. 6. Using standard telephon[...]

35 7. Batteries 7.1 Battery Replacement a. Make sure the AC cord is attached to the telephone and to a working electrical outlet. b . Turn the telephone over . c. Remove desk pedestal/wall mount bracket if attached. d. Remove battery door cover by using the tip of a ball-point pen, or paper clip, or similar object to release the battery door tab. e[...]

36 Appendex A Menu T ree T op Level Phone Setting Memory Setting T ime/Date Set Advanced Setting Phone Setting Menu N O I T P O U N E MU N E M B U ST L U A F E DT N E M M O C / S N O I T P O E L B A L I A V A # n o i t a t Se n o N b r u t s i D t o N o DN ) o N ( N / ) s e Y ( Y s g n i t t e S r e g n i Rr e g n i R 1 LN Of f O / y a l e D / n O [...]

37 Phone Setting Menu Continued N O I T P O U N E MU N E M B U ST L U A F E DT N E M M O C / S N O I T P O E L B A L I A V A s e d o C a e r Ae d o C e m o He n o Ns t i g i D e e r h T 1 e d o C l a c o Le n o Ns t i g i D e e r h T 2 e d o C l a c o Le n o Ns t i g i D e e r h T 3 e d o C l a c o Le n o Ns t i g i D e e r h T 4 e d o C l a c o Le[...]

38 Phone Setting Menu Continued N O I T P O U N E MU N E M B U ST L U A F E DT N E M M O C / S N O I T P O E L B A L I A V A n o i t c i r t s e R l l o T1 L n o i t c i r t s e R e n i Ld e t c i r t s e R l a m r o N 2 L n o i t c i r t s e R e n i Ld e t c i r t s e R l a m r o N 3 L n o i t c i r t s e R e n i Ld e t c i r t s e R l a m r o N 4[...]

39 Advanced Setting Option N O I T P O U N E MU N E M B U ST L U A F E DT N E M M O C / N O I T P O E L B A L I A V A y r o m e M e s a r Es l a i D y r o m e M s g n i t t e S e s a r E n o i t c i r t s e R l l o T e s a r E: e d o C r e t n E e p y T t e s d a e H: t s Ht e s d n a H / m m 5 . 2 e m i T h s a l F S m 0 0 3 / S m 0 0 1 / S 1 / S [...]

40 FCC Information This equipment complies with Part 68 of the FCC rules. On the base of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company . The FCC requires that you connect yo[...]

41 TELEPHONE REP AIR DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . T elephones manufactured by COR TELCO must be returned to us for repair . Y ou can return your telephone to COR TELCO for repair or replacement in accordance with our LIMITED W ARRANTY . COR TELCO warrants THIS PRODUCT against defects in material and workmanship in accordance w[...]

42 L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, COR TELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, COR TELCO agrees to repair or , at its option, re[...]