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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco ez TOUCH, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Cortelco ez TOUCH. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Cortelco ez TOUCH should contain:
- informations concerning technical data of Cortelco ez TOUCH
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cortelco ez TOUCH alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cortelco ez TOUCH, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cortelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cortelco ez TOUCH.
Why one should read the manuals?
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Table of contents for the manual
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Page 1
O WNER’S I NSTRUCTION M ANUAL M UL TI- F EA TURE T ELEPHONE[...]
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Page 2
T HANK Y OU F OR P URCHASING T HE ez TOUCH MUL TI-FEA TURE TELEPHONE W e want you to know all about your new ez T OUCH T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TEL[...]
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Page 3
T ABLE O F C ONTENTS IMPORT ANT SAFETY INSTRUCTIONS ............................................................. 2 TELEPHONE USAGE ............................................................................................ 4 SETUP/INST ALLA TION ................................................................................ 4 WALL MOUNT INSTRUCT[...]
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Page 4
I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equip- ment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]
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Page 5
10. Do not disassemble this product . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet. Overloading the outlets can result in the risk [...]
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Page 6
T ELEPHONE U SAGE SET UP/INST ALLA TION 1. Connect the telephone line cord. a . T o connect without an answering machine. • Use the new line cord to connect the PHONE jack of your new phone to the modular wall jack. b . T o connect with an existing answering machine. • Use the existing line cord supplied to connect the LINE jack of your answeri[...]
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Page 7
W ALL MOUNT INSTRUCTIONS Before mounting, select a wall with sufficient strength. Install wall mount bracket in wall mount position. Connect the line cord. See Step 1 on preceding page for specific instructions. Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord into the handset, and then [...]
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Page 8
6 T ELEPHONE P AR T I DENTIFICA TION 1 One T ouch PHOTOMemory 7 Memo Button 2 Dial Keys With Braille 8 Store Button 3 Handset V olume Control 9 Ringer V olume Control 4 Visual Ring Indicator 1 0 Handset Cord Jack 5 Redial Button 1 1 T elephone Line Jack 6 Flash Button 12 Pulse/T one Switch[...]
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Page 9
T ELEPHONE F EA TURES PULSE AND TONE DIALING 1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the T one position. 2 . If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position. 3 . If you are unsure which system you have, set the switch to the TONE position. Lift th[...]
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Page 10
FLASH BUTTON If you have Call Waiting service, you can alternate the Call Waiting function per the following instructions. 1 . While having a conversation, another party calls and you hear a tone. 2. Press the FLASH button once and release. The first conversation is placed on hold and the second call can be answered. 3. Press FLASH button again and[...]
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Page 11
T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY , be aware that they may charge you for a service call if the problem is caused by your telephone equipment. T ROUBLESHOOTING PHONE DOES NOT R[...]
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Page 12
T ELEPHONE R EPAIR DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . T elephones manufac- tured by CORTELCO must be returned to us for repair . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY . CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with[...]
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Page 13
11 The Ringer Equivalence Number , which is used to determine the number of devices you may connect to your phone line, indicates the amount of power that your telephone draws from the telephone company line during ringing. If you have more than one telephone (or other terminal device) connected to the telephone company line, you should total the r[...]
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Page 14
12 I NDEX A, B, C Q, R Adjusting V olume 8 Receiving Calls 7 Braille Characters 7 Redial 7 Repair 10 D Ringer V olume Control 8 Dialing Mode 7 Data Port 7 S Safety 2 E , F, G, H Setup 4 FCC Information 10 S tore Button 8 Features 7 Flash 8 T Erasing Memory 8 T one dialing 7 Handset V olume 8 Troubleshooting 9 T wo-T ouch Memory 8 I, J, K, L, M Main[...]
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Page 15
L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or , at its option, replace[...]