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Cortelco 1 4-Line Multi-User manual

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Table of contents for the manual

  • Page 1

    1 4-Line Multi-User Capable T elephone System John Smith 972-555-2233[...]

  • Page 2

    2 T able of Contents Introduction Button Descriptions and Functions ........................................................ 4 Installation What’s Included With Y our 4-Line S peakerphone ................................... 6 Site Planning ........................................................................................... 6 Select a Locat[...]

  • Page 3

    3 Hold Holding a Call ................................................................................... 1 8 Retrieving a Held Call ...................................................................... 18 Hold Reminder Enable / Disable .............................................................. 18 Intercom .....................................[...]

  • Page 4

    4 Introduction Button Descriptions and Functions 31 32 33 34 35 12 3 4 56 7 8 9 10 11 12 13 14 15 30 29 28 27 26 25 23 22 20 19 18 17 16 21 24[...]

  • Page 5

    5 1. Caller ID Scroll - Displays and scrolls through the most recent to the oldest Caller ID. Also, allows the user to scroll left in the program menu after the program button is pressed. 2. LCD Display - The LCD Display shows the calendar when the telephone is idle. The display will also show Caller ID data, numbers dialed, and is used to guide yo[...]

  • Page 6

    6 Installation What’ s Included With Y our 4-Line Speakerphone (1) Base T elephone (1) Handset (1) Handset Coil Cord (1) 12VDC, 400mA AC Adapter (2) 2 Pair (4 Conductor) Line Cords (1) 2 Pair (4 Conductor) Short Cord for W all Mounting ( 1 ) User Guide Site Planning This telephone can be connected to 4 separate telephone lines. Y ou may connect d[...]

  • Page 7

    7 1. Open the battery cover on the back of the telephone by removing the safety screw and pressing the tab in. 2. Insert the batteries as indicated inside the battery compartment. 3. Reinstall the battery cover and replace the safety screw . NOTE: When the display reads BATT , replace the batteries. When replacing the batteries, disconnect the tele[...]

  • Page 8

    8 Wall Mounting When wall mounting your telephone, be aware of the following: • The location where the telephone will be mounted should be away from electrical cables, pipes, or other items which may be punctured when screws are inserted into the wall • The wall surface should be capable of supporting the telephone weight. • Use a standard wa[...]

  • Page 9

    9 Handset Jack Lines 3 & 4 Handset Catch Press to release W all Mount Adapter T elephone Cord Channel Replace W all Mount Adapter Move Viewing Angle Brackets on the left and right side of the telephone as shown. Lines 1 & 2[...]

  • Page 10

    10 Using Y our T elephone Line Use Indications Each Line Button has an indicator to show you the status of the telephone line, as shown below: No Light Line is available, if connected Blinks once every 2 seconds Line is in use by this phone Quickly blinks on and off repeatedly Line is on hold by this phone Slowly blinks on and off repeatedly Line i[...]

  • Page 11

    11 Placing a Telephone Call 1. Press the button. NOTE: The first available line will automatically be selected. Y ou may press a line button to dial out from a specific line. Pressing the line button while the telephone is idle will activate the speakerphone. 2. Dial the telephone number you wish to call. The number will appear on the display windo[...]

  • Page 12

    12 Features and Operation Caller ID Y our 4-Line telephone is equipped with Caller ID for all four outside lines. T o use the Caller ID feature, you must subscribe to Caller ID service for each line through your local telephone service provider . Y ou may review , redial, or store in speed dial any of the numbers stored in Caller ID. Area Codes Pri[...]

  • Page 13

    13 Receiving Caller ID on an Idle Telephone 1. When a call is received on an idle telephone, the display will show the name, telephone number , and line that the call is received on. 2 a. If you answer the call, the Caller ID data will remain on your display for the duration of the call. b . If the call goes unanswered, or if answered by another ex[...]

  • Page 14

    14 3. T o view the date and time, press #, or wait approximately 10 seconds. 4. The display will return to idle after 20 seconds. Pressing any button other than and will also terminate Caller ID viewing. Dial a Telephone Number from the Caller ID Database 1. Locate the number you wish to call (from Viewing Caller ID Database section). 2. Pick up th[...]

  • Page 15

    15 Erasing All Caller ID Information from the Caller ID Database NOTE: Caller ID information is stored at each phone independently . 1. Press either the or button to display the call summary screen. 2. Press . Y ou will be asked to confirm the deletion. 3. Press to confirm deletion. Conference Y ou can conference 3 parties in one of two ways: • T[...]

  • Page 16

    16 Date and Time Date Programming 1. Press the PROGRAM key . 2. Press the up or down arrow key to scroll to the “Date” item. 3. Press the right arrow key to choose this item. 4. Press the up or down arrow key to select the month. 5. Press the right arrow key to confirm your selection. 6. Press the up or down arrow key to select the day . 7. Pre[...]

  • Page 17

    17 Extension Numbers When using multiple phones, each phone must be set as a unique extension number . The phones are factory set as Extension 1 1, and can be programmed from 1 1 to 22. 1. Press the PROGRAM key . 2. Press the up or down arrow key to scroll to the “Extension NO” item. 3. Press the right arrow key to select this item. 4. Press th[...]

  • Page 18

    18 Operation • Use the button to pick up and hang up. This is true for headset and handset operation when in headset mode. • Pressing S peed Dial buttons or Line buttons will cause the telephone to go off hook. Use the button to hang up. NOTE: It is important to remember that the hook switch is inoperative when in headset mode. If you use the h[...]

  • Page 19

    19 Placing an Intercom Call 1. a. If using the handset, pick up the handset and press . b. If using speakerphone or a headset, press . 2. Dial the extension number you wish to call, or press a S t ation Select button. 3. After the conversation has finished, hang up or press the button to disconnect. NOTE: If the called party disconnects first, both[...]

  • Page 20

    20 Line S tatus Indication Each line has a light to show its status: No Light Line is available, if connected Blinks once every 2 seconds Line is in use by this phone Quickly blinks on and off repeatedly Line is on hold by this phone Slowly blinks on and off repeatedly Line is on hold by another phone Fast Flash Line is currently ringing Constantly[...]

  • Page 21

    21 Paging an Individual Extension 1. a. If using the handset, pick up the handset and press . b. If using speakerphone or a headset, press 2. Dial the extension number you wish to page. 3. S peak your message. After you have finished, hang up or press the button to disconnect. Answering a Page to an Individual Extension 1. If you receive a page, an[...]

  • Page 22

    22 Prime Line Programming This feature allows you to program which line will be selected first when you lift the handset or press the speaker key . 1. Press the PROGRAM key . 2. Press the up or down arrow key to scroll to the “Prime Line” item. 3. Press the right arrow key to select this item. 4. Press the up or down arrow key to select a line.[...]

  • Page 23

    23 3. Press a line button to dial out on. 4. Press . The system will redial the last number dialed, and wait 30 seconds. NOTE: If the called party answers, you may pick up the handset, or press the button to stop the auto redial. 5. If the you do not pick up the handset or press the button, the telephone will hang up, wait 60 seconds, and dial agai[...]

  • Page 24

    24 13 . Area Code: Empty for H.A.C. and all L.A.C. 14 . S peed Dial: Empty for all locations 15 . Ring V olume: Middle 16 . S peaker V olume: Level 4 17 . Handset V olume: Minimum 18 . Headset V olume: Minimum Ringer Enable / Disable Y ou may enable or disable any individual line or lines on the 4-line telephone. Ringer Disable/Ringer Enable 1. Pre[...]

  • Page 25

    25 Press * any time during your call to change to tone dialing mode. The telephone is returned to pulse mode when you disconnect. T one/Pulse Mode Depending on the phone service available in your area, you may need to adjust the dialing mode. NOTE: All 4 lines will be set to the same dialing mode. Pulse Mode/Tone Mode 1. Press the PROGRAM key . 2. [...]

  • Page 26

    26 IMPOR T ANT SAFETY INSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]

  • Page 27

    27 Repair Of Y our T elephone DO NOT A TTEMPT TO REP AIR THIS PRODUCT YOURSELF . 4-Line T elephones manufactured by CORTELCO must be returned to us for repair . Y ou can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED W ARRANTY . DA TE-OF-PURCHASE: CORTELCO warrants THIS PRODUCT against defects in material[...]

  • Page 28

    28 The FCC W ants Y ou T o Know This telephone is registered with the Federal Communications Commission and it complies with Part 15J and Part 68 of the FCC Rules and Regulations. Modifying or tampering with the telephone’s internal components can cause a malfunction and might invalidate the telephone’s warranty and void your FCC authorization [...]

  • Page 29

    29 PLACE THIS TEMPLA TE ON THE W ALL. THE LOCA TION OF THE SCREWS IS INDICA TED BY THE CENTERS OF THE CROSSED LINES. F ASTEN THE SCREWS WITH ANCHORS, LEA VING 3/16” OF THE SCREW EXTENDING FROM THE W ALL.[...]

  • Page 30

    30 If this product was purchased by you new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or , at its option, replace the defe[...]