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Creative DE5773 manual

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Table of contents for the manual

  • Page 1

    User’ s Guide Cr eativ e Modem Blaster V .92 USB DE5773 Information in this document is subject to chan ge without notice and does not represen t a commitment on the part of Creative T e chnolo gy Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electr onic or mechanical, including photocopying and recordi[...]

  • Page 2

    T able of Contents Introduction Before You Begin ....................... .................. ...................... ................... ...................... ..... i Recording Model and Serial Numbers. ....................... ................... .................. ......... i Checking System Requirements .................... .................. ....[...]

  • Page 3

    Uninstalling the Modem in Windows XP ....................... ....................... .................. ..... 4-4 5 Modem Features Modem On Hold ..................... .................. ....................... .................. ................... 5-3 Using Modem On Hold ......... ....................... .................. ....................... [...]

  • Page 4

    Intr oduction[...]

  • Page 5

    Intr oductio n i Intr oduction Befor e Y ou Begin This section contain s information y ou should know before using th is manual. Read the i nformation carefully before proceeding further . Recording Model and Serial Numbers Y our modem has a model number and a serial number . Write do wn these numbers after removing the modem from its packagi ng. Y[...]

  • Page 6

    Intr oduction ii Document Conv entions This manual uses the following con v entions to help you locate and identify the information that you need. T able i: Document con ventions T ext Element Use This notepad icon indicates infor mation that is of particular im- portance and should be cons idered before co ntinuing. This alarm clock icon indicates[...]

  • Page 7

    1 About y our Cr eativ e Modem Blaster V .92 USB[...]

  • Page 8

    About your Cr eative Modem Bla ster V .92 U SB 1-1 About y o ur Cr eative Modem Blaster V .92 USB About y our modem Y our Creativ e Modem Blaster V .92 USB is the h assle-f ree way to get online and add V .92 feature su pport to your PC or notebook. The integrated USB connection and straightforward software setup make installation effortless. V .44[...]

  • Page 9

    About your Cr eative Modem Bla ster V .92 U SB 1-2 Modem Blaster V .92 USB's integrated USB cable simplifies installation by providing the connection to your computer and power for your modem through a single cable. Dual phone jacks let your com puter and telephone share one phone line con nection. T o f ind out more about connecting your mode[...]

  • Page 10

    2 Installing y our Modem[...]

  • Page 11

    Installing your Modem 2-1 Installing y o ur Modem Do not connect your modem to your computer’ s USB port before installing the driv ers from the Installation CD . Step 1: Installing driv ers and softwar e 1. Insert the Installation CD into your CD -R OM driv e. 2. Click the names of the driv ers and applications you want to install on your comput[...]

  • Page 12

    Installing your Modem 2-2 Step 3: Connecting y our modem to the computer 1. Connect your modem's integrated cable to an av ailable USB port on your computer . Y ou can do this while your computer is turned on. Depending on the version of W indows you are using, proceed to the appropriate step: In Window s 98 SE/Me ❑ Upon connecting your mo d[...]

  • Page 13

    Installing your Modem 2-3 In Windows XP/2000 1. Upon connecting your modem to the computer’ s USB port, a F ound New Hardwar e Wizard dialog box similar to Figure 2-2 pops up. Click the Next button to proceed. 2. If the dialog box similar to Figure 2-3 appears, click the Continue Anywa y bu tton. F igur e 2-2 : W indows XP F ound New Hardw are W [...]

  • Page 14

    Installing your Modem 2-4 Notes on T elephone Lines T o ensure that the modem w orks properly , note that: ❑ Y our modem cannot be used on “party lines”, nor can it be used on toll or coin- operated lin es. Contact your local telephone comp any for help if you are not sure about the suitability of your telephone line. ❑ This modem is intend[...]

  • Page 15

    3 T esting y our Modem[...]

  • Page 16

    T esting your Modem 3-1 T esting y our Modem T esting the Installation in Windows 98 SE 1. Click Start -> Settings -> Cont rol Panel . 2. Double-click the Modems icon. The Modems Properties dialog box in Figure 3-1 appears. 3. Click the Diagnostics tab. 4. Click the COM port that has been assigned to your modem. 5. Click the More Info b utton[...]

  • Page 17

    T esting your Modem 3-2 T esting the Installation in Windows 2000 1. Click Start -> Settings -> Cont rol Panel . 2. Double-click the Phone and Modems icon. The Phone and Modem Options dialog box in Fi gure 3-3 appears. 3. Click the Modems tab, then click the Properties button. The Cr eative Modem Blaster V .92 DE5773 Properties dialog box app[...]

  • Page 18

    T esting your Modem 3-3 T esting the Installation in Windows ME 1. Click Start -> Settings -> Cont rol Panel . 2. Double-click the Modems icon. The Modems Properties dialog box in Figure 3-5 appears. 3. Click the Diagnostics tab. 4. Click the COM port t hat has been assigned to your modem. 5. Click t he More Inf o butto n to display the resp [...]

  • Page 19

    T esting your Modem 3-4 T esting the Installation in Windows XP 1. Click Start -> Control Panel . 2. Click the Phone and Modem Options icon. The dialog box in Figure 3-7 appears. 3. Click the Modems tab . 4. Click Creative Modem Blaster V .92 DE5773 , then click the Properties b utton. The Cr eat iv e Modem Blaster V .92 DE5773 Properties dialog[...]

  • Page 20

    4 Uninstalling Modem Driv ers[...]

  • Page 21

    Uninstalling Modem Drivers 4-1 Uninstalling Modem Driv ers Uninstalling the Modem in Windows 98SE 1. Click the Start -> Settings -> Control Panel . 2. Double-click the Add/Remove Pro grams icon. The Add/Remove Pr ograms Pr operties dialog box in Figure 4-1 appears. 3. Click Creative Modem Blaster V .92 DE5773 , then click the Add /Remove butt[...]

  • Page 22

    Uninstalling Modem Drivers 4-2 Uninstalling the Modem in Windows 2000 1. Click Start -> Settings -> Cont rol Panel . 2. Double-click the Add/Remove Pr ograms icon. The dialog box in Figure 4-2 appears. 3. Click the Change or Remove tab , then click Creative Modem Blaster V .92 DE5773 and click the Change/Remove button. 4. When W indo ws promp[...]

  • Page 23

    Uninstalling Modem Drivers 4-3 Uninstalling the Modem in Windows Me 1. Click Start -> Settings -> Cont rol Panel . 2. Double-click the Add/Remove Pr ograms icon. The Add/Remove Pr ograms Properties dialog box in Figure 4-3 appears. 3. Click the Install/U ninstall tab, then click Creat iv e Modem Blaster V .92 DE5773 from the list and click th[...]

  • Page 24

    Uninstalling Modem Drivers 4-4 Uninstalling the Modem in Windows XP 1. Click Start -> Control Panel . 2. Click the Add or Remove Pr ograms icon. The Add or Remove Pro grams dialog box in Figure 4-4 appears. 3. Click the Change/Remove b utton. 4. Click the Ye s and OK b uttons to remov e the Modem. 5. T urn of f your comp uter and disconnect the [...]

  • Page 25

    5 Modem F eatur es[...]

  • Page 26

    Modem F eatur es 5-1 Modem F eatur es Besides transferring data and accessing online in formation, your Creati ve Modem Blaster has the follo wing features: Plug and Pla y This feature allows you to install your modem easily , as it is automat ically configured. Fax es Use your modem to send and recei ve fax documents. This feature also allo ws you[...]

  • Page 27

    Modem F eatur es 5-2 Video Confer encing Y our modem comes com plete with V .90/V .92 standard support, for use with H.32x video conferen cing systems. QuickConnect This feature drastically reduces the amount of time it takes for your Modem Blaster to establish a connection with y our Internet Serv ice Provider . The characteristics of the last cal[...]

  • Page 28

    Modem F eatur es 5-3 Modem On Hold Y our Modem Blaster V .92 USB offers complete Modem On Hold support so you can p ause your Internet connection while y ou answer incoming phone calls and while yo u make outgoing phone calls. Since Modem On Hold also requires support from your Intern et Service Provider (ISP), you may need to check with them to en[...]

  • Page 29

    Modem F eatur es 5-4 Using Modem On Hold When a phone call comes in while y ou are online, a dialog box si milar to Figure 5-1 appears, sho wing informatio n ab out the caller . Receiving a call 1. Either click the Answer Call button to pause your Internet connection and answer the call, or click the Ignore Call button to remain online. If you acce[...]

  • Page 30

    Modem F eatur es 5-5 Making a call If you are connected to the Inte rnet and wish to make a call, follow the instructions belo w: 1. Right-click the Creati ve icon on the W indows t askbar (Fi gure 5-3) . 2. Select the Mak e a Phone Cal l function. 3. Pick up your phone and dial as you would normally . A dialo g box similar to Figure 5-4 appears, i[...]

  • Page 31

    A General Specifications[...]

  • Page 32

    General Specif ications A-1 General Specifications This appendix lists your modem’ s general specif ications. Data Featur es ❑ Integrated data, f ax, and voice mail modem ❑ 56,000/54,667/53,3 33/52,000/50,667/49,333/ 48,00 0/46,667/ 45,333/42,667/41,333/40,00 0/38,667/ 37,333/36,000/34,6 67/33,600/31,200/28,800/ 26,40 0/24,000/ 21,600/19,200/[...]

  • Page 33

    General Specif ications A-2 Fax Featur es ❑ Fax speeds up to 14,400 bps for send and receiv e. ❑ Compatibility wit h the following f ax modem transmission stand ards: • V .1 7 (14400 bps) • V .21 Channel 2 (300 bps) • V .2 7ter (7200 bps) • V .2 9 (9600 bps) Video Confer encing Suppor t ❑ Supports ITU V .92 standard to allow high perf[...]

  • Page 34

    B T r oubleshooting[...]

  • Page 35

    T r oubleshooting B-1 T r oubleshooting This appendix provides tips and solutions for resolving some of th e problems you might encounter with Creativ e Modem Blaster V .92 DE5773 eit her during installation or normal use. Pr oblems with Y our Modem The modem fails to accept comma nds to dial or answer a call. There may be an i mproper telephone li[...]

  • Page 36

    T r oubleshooting B-2 The modem or communications softwar e fails to detect that the r emote user has hung up. The modem or communications software relies on the dial tone, busy tone or silence period to detect that a remote user has hung up. This detection may fail due to one of the following reasons: ❑ Y our local telephone system does no t gen[...]

  • Page 37

    T r oubleshooting B-3 Resolving Conflicts in Windows 98SE/ME T o run Device Manager: 1. Click Start -> Settings -> Cont rol Panel . 2. Click the System i con. The System Properties dialog box appears. 3. Click the Device Manager tab . 4. Double-click Modem . 5. Select your modem and click the Properties button. The Pr operties dialog box of t[...]

  • Page 38

    T r oubleshooting B-4 10. Click the Use A utomatic Settings check box to select it. If this check box is alr eady selected, you need to go to the Properties dialog box of the conflicting p eriph eral device and select the same check box there. 11. Restart your system to allow W indows 2000/XP to reassign resources to your modem and /or the conflict[...]