Dell 2145cn manual

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Table of contents for the manual

  • Page 1

    Dell 2145cn Multi Functional Printer User’s Guide www.dell.com | support.dell.com[...]

  • Page 2

    2 | Features of your new laser printer features of your new laser printer Your new printer is equipped with a number of special fea tures that improve the quali ty of the documents you print. With the prin ter, you can: Print with excellent quality and sp eed • You can print in a full range of colors using cyan, magenta, yellow, and blac k. • Y[...]

  • Page 3

    Features of your ne w laser printer | 3 FEA TURES BY MODEL The printer is designe d to support all of your document needs – from printing and copying, to more advanced networking solution s for your business. Basic features of this pri nter include: ( : Included, O: Optio nal) ABOUT THIS USER’S GUIDE This user’s guide provides in formation ab[...]

  • Page 4

    4 | Features of your new laser printer FINDING MORE INFORMATION You can find information for setting up an d using your printer from the followi ng resources, eit her as a print-out or onscreen. Quick In stall Guide Provides information on setting up your printer and this requires that you follow the instructi ons in the gu ide to prepare the print[...]

  • Page 5

    Safety information | 5 safety information IMPORTANT SAFETY SYMBOL S AND PRECAUTIONS What the icons and signs in this user’s gu ide mean: These warning signs a re here to prevent in jury to you and othe rs. Follow them explicitly. After r eading this section, k eep it i n a safe place for futu re reference. WARNING Hazards or unsafe practices that[...]

  • Page 6

    6 | Safety information 13. Unplug the printer from the telephone jack, co mputer and AC wall outlet and refer servi cing to qualifie d service personne l unde r the following condition s: • When any part of the power cord, plug or connecting cable is damaged or frayed. • If liquid ha s been spill ed into the pr inter. • If the printer has be [...]

  • Page 7

    Contents | 7 2 Features of your new la ser printer 5 Safety inf ormation INTRODUCTION 12 12 Printer o verview 12 Front view 12 Rear view 13 Control panel overview 1 4 Understanding the Status LED 1 4 Acknowledgin g the status of the toner cartridge 15 Menu ove rview 16 Supplied software 16 Printer driver features 16 Printer driver 16 PostScript dri[...]

  • Page 8

    8 | Contents contents COPYING 31 31 Selecting the paper tray 31 Copyi ng 3 1 Changing the settings for each copy 31 Darkness 31 Original type 31 Reduced or enlarged copy 3 2 Changing the scan size setting s 3 2 Changing the de fault copy settings 3 2 ID card copying 3 2 Using special copy features 32 Collation 32 2-up or 4-up copying 33 Poster copy[...]

  • Page 9

    Contents | 9 contents 44 Sending faxes on both sides of paper 44 Receiving a fax 44 Selecting the paper tray 44 Changing receiving mode s 45 Receiving automatically in Fax mode 45 Receiving manually i n Tel mode 45 Receiving manually u sing an extension telephone 45 Receiving automatically in Ans/Fax mode 45 Receiving faxes using DRPD mode 46 Recei[...]

  • Page 10

    10 | Contents contents 62 Checking replaceables 62 Replacing the DADF rubber pad 62 Managing your printer from the website 62 To access Embedded Web Service: 62 Checking the printer’ s serial number TROUBLESHOOTING 63 6 3 Tips for avoidi ng paper jams 63 Clearing document jams 63 Input misfeed 64 Exit misfe ed 64 Roller misfeed 64 Clearing paper [...]

  • Page 11

    Contents | 11 contents APPENDIX 91 91 Dell Technical Sup port Policy 91 Contacti ng Dell 9 1 Warranty and Return Policy GLOSSARY 92 INDEX 96[...]

  • Page 12

    12 | Introduction introduction These are the main compon ents of your printer: This chapter includes: • Printer overview • Control panel overview • Understanding the Status LED • Acknowledging the status of the toner cartridge • Menu overview • Supplied software • Printer drive r features PRINTER OVERVIEW Front view Rear view 1 Docume[...]

  • Page 13

    Introduction | 13 CONTROL PANEL OVERVIEW 1 Speed buttons Allows you to store frequently-dialed fax numbers and enter them with the touch of a few buttons. 2 Shift Allows you to shift the speed button s to access numbers 16 through 30. 3 Address Book ( ) Allows you to store freque ntly used fax numbers in memory or search for stored fax numbers or e[...]

  • Page 14

    14 | Introduction UNDERSTANDING THE STATUS LED The color of the Status () LED indicates the printer's current status. ACKNOWLEDGING THE STATUS OF THE TONER CARTRIDGE The status of toner cartridge s is indicated by the Status ( ) LED and the LCD display. If the toner ca rtridge is low or needs to be replaced, the Status () LED turns red and the[...]

  • Page 15

    Introduction | 15 . Fax Feature Darkness Multi Send Delay Send Priority Send Forward Secure Receive Add Page Cancel Job Fax Setup Sending Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Mode Receiving Receive Mode Ring To Answer Fax Setup (Continued) Stamp RCV Name RCV Start Code Auto Reducti on Discard Size Junk Fax Setup [...]

  • Page 16

    16 | Introduction SUPPLIED SOFTWARE You must install the printe r and scanner software using the supplied Drivers and Utiltiies CD after you have set up your printer and connected it to your computer. The CD provides you with the followi ng software. PRINTER DRIVER FEATURES Your printer drivers support the following sta ndard features: • Paper or[...]

  • Page 17

    Getting started | 17 getting started This chapter gives you step-by-step in structions for settin g up the printer. This chapter includes: • Setting up the hardware • Printing a demo page • Setting up the network • System requirements • Installing the softw are • Printer's basic settings SETTING UP THE HARDWARE This section shows t[...]

  • Page 18

    18 | Getting started Configuring network protocol via the printer You can set up TCP/IP network paramet ers, follow the st eps listed below. 1. Ensure that your printer is co nnected to the network with an RJ-45 Ethernet cable. 2. Ensure you have turned on the printer. 3. Press Menu () on the control panel, until you see Network on th e bottom line[...]

  • Page 19

    Getting started | 19 Linux INSTALLING THE SOFTWARE You have to install the printer softwar e for printing. The so ftware includes drivers, applications, and other user friend ly programs. 1. Connect the network cable to your printer. 2. Ensure that the network setup fo r your printer is completed (see "Setting up the network" on page 17).[...]

  • Page 20

    20 | Getting started by clicking the Browse button. 7. Click Finish . PRINTER'S BASIC SETTINGS After installation is complete, you ma y want to set the printer's default settings. Refer to the next section if you would like to set or change values. Altitude adjustment The print quality is affected by atmospheric pressure, w hich is determ[...]

  • Page 21

    Getting started | 21 1. Press Menu () until System Setup appears on the bottom line of the display and press OK . 2. Press OK when Machine Setup ap pears. 3. Press the left/right arrow until Default Mode appears an d press OK . 4. Press the left/right arrow until the default mode you want appears and press OK . 5. Press Stop/Clear () to ret u rn to[...]

  • Page 22

    22 | Getting started Scan power save mode Scan Power Save mode allows you to save power by turning off the scan lamp. The scan lamp under the scanner glass automatically turns off when it is not in actual use to reduce power consumption and extends the life of the lamp. The lamp automatically wake s up after some warm-up time when you start scannin[...]

  • Page 23

    Loading originals and prin t media | 23 loading originals and print media This chapter introduces you ho w to load originals and prin t media into your printer. This chapter includes: • Loading origin als • Selecting print media • Changing the size o f the paper in th e paper tray • Loading paper • Adjusting the output sup port • Settin[...]

  • Page 24

    24 | Loading origina ls and print media 1. Flex or fan the edge of the paper stack to separate the pages before loading originals. 2. Load the original face up into the DADF. Ensure that the bottom of the original stack matches the paper size marked on the document input tray. 3. Adjust the document width guides to the paper size. SELECTING PRINT M[...]

  • Page 25

    Loading originals and prin t media | 25 Specifications on print media TYPE SIZE DIMENSIONS WEIGHT A CAPACITY B Plain paper Letter 216 x 279 mm (8.5 x 11 inches ) • 60 to 105 g/m 2 (16 to 28 lb bond) for the tray • 60 to 163 g/m 2 (16 to 43 lb bond) for the multi-purpose tray • 250 sheets of 75 g/m 2 (20 lb bond) paper for the tray • 100 she[...]

  • Page 26

    26 | Loading origina ls and print media Media sizes suppor ted in each mode Guidelines for special print media MODE SIZE SOURCE Copy mode Letter, A4, Legal, Oficio, US Folio, Executive, JIS B5, A5, A6 • tray 1 • optional tray 2 • multi-purpose tray Print mode All sizes supported by the printer • tray 1 • optional tray 2 • multi-purpose [...]

  • Page 27

    Loading originals and prin t media | 27 CHANGING THE SIZE OF THE PAPER IN THE PAPER TRAY To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray. 1. Adjust the paper length guide to the desired paper len gth. It is preset to Letter or A4 size depend ing on the country. 2. After insertin[...]

  • Page 28

    28 | Loading origina ls and print media 1. Pull out the tray and adjust the tray size to the me dia size you are loading. 2. Place paper with the side you want to print facing up. 3. When you print a document, set t he paper source and type in the software application. See Software section for printing from your computer. Loading paper in th e mult[...]

  • Page 29

    Loading originals and prin t media | 29 3. Squeeze the multi-purpose tray paper width gui des and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. 4. When you print a document, set t he paper source and type in the software application. See Software section for printi[...]

  • Page 30

    30 | Loading origina ls and print media SETTING THE PAPER SIZE AND TYPE After loading paper in the paper tray, you need to set the paper size and type using the control panel buttons. Th ese settings will apply to Copy and Fax modes. For printing from your computer, you need to select the pap er size and type in the application program you use on y[...]

  • Page 31

    Copying | 31 copying This chapter gives you step-by-step instructions for co pying documents. This chapter includes: • Selecting the paper tra y • Copying • Changing the settings for each copy • Changing the scan size settings • Changing the default copy settings • ID card copying • Using special copy fe atures • Printing on both si[...]

  • Page 32

    32 | Copyi ng CHANGING THE SCAN SIZE SETTINGS You can adjust the scan size for the or iginal paper. For example, if you scan a A4-sized original and set the scan size to A5, the printer scans only the area of A5 (148 x 210 mm). We recommend you to change the right scan size for the original p aper. After loading the print media for copy outp ut, yo[...]

  • Page 33

    Copying | 33 Poster copying Your printer can print a n image onto 9 sheets of paper (3x3). Yo u can paste the printed pages together to make one poster-sized document. This copy feature is available only when you pla ce originals on the scanner glass. 1. Press Copy . 2. Place a single original fa ce down on the scanner gla ss. For details about loa[...]

  • Page 34

    34 | Copyi ng Margin shift The Margin Shift feature allows you to create a binding edge for the document. The image can be adjust ed up or down on the page and/or shifted to the right or left. 1. Press Copy . 2. Load originals face up into the DADF, or place a single original face down on the scanne r glass. For details about loadin g an original, [...]

  • Page 35

    Copying | 35 SETTING COPY TIMEOUT You can set the time the printer waits befor e it restores the default copy settings, if you do not start copying afte r changing them on the control panel. 1. Press Menu () until System Setup appears on the bottom line of the display and press OK . 2. Press OK when Mach ine Setup appears. 3. Press the left/right a[...]

  • Page 36

    36 | Scanning scanning Scanning with your prin ter lets you turn pi ctures and text into digital files tha t can be st ored on your computer. This chapter includes: • Scanning basics • Scanning from the control panel • Scanning by a network connection • Changing the settings for each scan job • Changing the default scan settings • Setti[...]

  • Page 37

    Scanning | 37 • W Local PC X : Choosing USB or Network to scan. If connected by USB, move to step 7. If connecte d by Network, move to step 8. • Not Available: Neither connected by USB nor Network. Check the port connection. 7. Press the left/right arrow until the port you want appears on the display. 8. Enter the registered user ID and PIN and[...]

  • Page 38

    38 | Scanni ng 10. Enter your login name, password, maximum number of search results and search timeout. 11. Select Serach Name Order that you desire. 12. Check the box next to "From:" Field Se curity Options . 13. Click Apply . Setting up an e-mail account To scan and send an imag e as an email attachment, yo u need to set up network par[...]

  • Page 39

    Scanning | 39 Scanning to an FTP server You can scan an image and then up load it to an FTP server. You need to set up parameters for access to FTP servers from Embedded Web Service. See "Setting up an FTP server" on page 38. Before scanning, you can set the scan options for your scan job. See "Changing the settings for each scan job[...]

  • Page 40

    40 | Scanni ng 4. Select a location number and enter the user name and e-mail address you want. 5. Click Apply . Configuring group email numbers Enter your printer’s IP address as the URL in a browser and click Go to access the web site of your printer. 1. Click Machine Settings a nd E-mail Setup . 2. Click Group Addre ss Book and Add . 3. Select[...]

  • Page 41

    Scanning | 41 SCAN ON BOTH SIDES OF PAPER By using the Duplex () button on your p rinter, you can set th e printer to scan on both sides of paper. 1. Press Duplex () . 2. Press the left/right arrow until the binding option you want appears. • Off: Scans in Normal mode. •2 S i d e : Scans both sides of the original. • 2 ->1Side ROT2: Scans [...]

  • Page 42

    42 | Basic printing basic printing This chapter explains common printing tasks. This chapter includes: • Printing a document • Canceling a print jo b PRINTING A DOCUMENT Your printer allows you to print from various Win dows, Macintosh, or Linux applications. The exact steps for printing a document may vary dependi ng on the application you use[...]

  • Page 43

    Faxing | 43 faxing This chapter gives you inform ation about using your p rinter as a fax printer. This chapter includes: • Sending a fax • Receiving a fax • Other ways to fax • Fax setup SENDING A FAX Setting the fax header In some countries, you are required by law to indicate your fax number on any fax you send. The printer ID, containin[...]

  • Page 44

    44 | Faxing Sending a fax automatically 1. Press Fax . 2. Load originals face up into the DADF, or place a single original face down on the sca nner glass. For details about loadin g an original. See "Loading orig inals" on page 23. Ready to Fax appears on the top line of the display. 3. Adjust the resolution and the darkness to suit your[...]

  • Page 45

    Faxing | 45 immediately goes into the fax reception mode. •I n Tel mode, you can receive a fax by pressing On Hook Dial () and then Color Start () or Black Start () . You can also pick up the handset of the ex tension phone and then press the remote receive code. See "Recei ving manually usin g an extension telephone" on page 45. •I n[...]

  • Page 46

    46 | Faxing Receiving in secure receiving mode You may need to prevent your received faxes from being accessed by unauthorized pe ople. You can turn on secure receiving mode to restrict printing of received faxes when the printer is unattended. In secure receiving mode, all incoming faxes go into memory. Wh en the mode is deactivated, any stored fa[...]

  • Page 47

    Faxing | 47 7. Press OK to confirm the number. The display asks you to enter another fax number to which to send the document. 8. To enter more fax numbers, press OK when Yes appears and repeat steps 6 and 7. Yo u can add up to 10 destinations. 9. When you have finished en tering fax numbers, press the left/right arrow to select No at the Another N[...]

  • Page 48

    48 | Faxing 1. Press Fax . 2. Press Menu () until Fax Feature app ears on the bottom line of the display and press OK . 3. Press the left/right arrow until Forward appears and press OK . 4. Press OK when Fax appears. 5. Press the left/right arrow until Rc v. Forward appears and press OK . 6. Press the left/right arrow until Forward appears and pres[...]

  • Page 49

    Faxing | 49 Changing the default document settings The fax options, including resolutio n and darkness, can be set to the most frequently used modes. Wh en you send a fax, the default settings are used if they are not changed by usin g the corresponding button an d menu. 1. Press Fax . 2. Press Menu () until Fax Setup appears on the bottom line of [...]

  • Page 50

    50 | Faxing For details on how to enter alphanumeric characters. See "Entering characters using the number keypad" on page 21. 6. Press OK to confirm the number. Using speed butt ons When you are prompted to enter a fax number while se nding a fax: • To retrieve a number from sp eed buttons 1 to 15, press the corresponding speed b utton[...]

  • Page 51

    Faxing | 51 Deleting a Address Book entry You can delete entries in Address Book on e by one. 1. Press Address Bo ok until Delete appears on the bottom line of the display and press OK . 2. Press the left/right arrow until the numb er category you want appears and press OK . 3. Press the left/right arrow until the searching method you want appears [...]

  • Page 52

    52 | Using USB flash memory using USB flash memory This chapter explains how to use a U SB memory device with your printer. This chapter includes: • About USB memory • Plugging in a USB memory device • Scanning to a USB memory device • Printing from a USB memory device • Backi ng up data • Managing USB memo ry ABOUT USB MEMORY USB memor[...]

  • Page 53

    Using USB flash memory | 53 6. Press OK when Yes appears to scan more pages. Load an origi nal and press Color Start () or Black Start () . Regardless of the button you press, the colo r mode is decided as customized. See “C ustomizing scan to USB” o n page 53. Otherwise, press the left/right arrow to select No and press OK . After scanning is [...]

  • Page 54

    54 | Using USB flash memory MANAGING USB MEMORY You can delete ima ge files stored on a USB memory device one by one or all at once by reformatting the device. Deleting an image file 1. Insert the USB memory device into th e USB connector on your printer. 2. Press Scan/Email . 3. Press OK when Scan to USB appears on the bottom line of the display. [...]

  • Page 55

    Maintenance | 55 maintenance This chapter provides informat ion for maintaining your pr inter and the toner cartridge. This chapter includes: • Printing reports • Adjusting the color co ntrast • Clearing memory • Cleaning your printer • Maintaining the cartridge • Replacing the toner cartridge • Replacing the paper tran sfer belt • [...]

  • Page 56

    56 | Maintena nce USING TONER LOW ALERT If toner in the cartridg e has run out, a message informin g user to change the toner cartridge app ears. You can set the option for this message to appear or not. 1. Press Menu () until System Setup appears on the bottom line of the display and press OK . 2. Press OK when Maintenance appears. 3. Press the le[...]

  • Page 57

    Maintenance | 57 3. Grasp the handles on the toner cartridge and pull to re move the cartridge from the printer. 4. Press the green release handle to release the paper transfe r belt. Holding the handle on the paper transfe r belt, lift it out of the printer. 5. With a dry lint-free cloth, wipe away any dust and spille d toner from the toner cartri[...]

  • Page 58

    58 | Maintena nce Cleaning the scan unit Keeping the scan unit clean helps en sure the best possible copies. We suggest that you clean the scan unit at the start o f each day a nd during the day, as needed. 1. Slightly dampen a soft lint-free cloth or pap er towel with water. 2. Open the scanne r lid. 3. Wipe the surface of the scanne r glass and D[...]

  • Page 59

    Maintenance | 59 2. Grasp the handles on the toner cartridge and pull to re move the cartridge from the printer. 3. Holding both handles on th e toner cartridge, thoroughly rock it from sid e to side to evenly distribute the toner. 4. Slide the toner cartridge back into the printer. 5. Close the front cover. Ensure the cover is securely latched. RE[...]

  • Page 60

    60 | Maintena nce 3. Grasp the handles on the toner cartridge and pull to re move the cartridge from the printer. 4. Take a new toner cartridge out of its package. 5. Holding both handles on th e toner cartridge, thoroughly rock it from sid e to side to evenly distribute the toner. 6. Place the toner cartrid ge on a flat surface, as shown, and remo[...]

  • Page 61

    Maintenance | 61 REPLACING THE PAPER TRANSFER BELT The life of the paper transfer belt is app roximately 50,000 black and color pages. After the life span of the pap er transfer belt is complete, you have to replace it. • The transfer belt-related message appea rs on the display, telling it is time for a replacement. • The SmartPanel program wi[...]

  • Page 62

    62 | Maintena nce MAINTENANCE PARTS To avoid print quality and paper feed proble ms resulting from worn parts, and to maintain your printer in top wo rking condition the following condition, the following items will need to be repl aced after the specified number of pages, or when the life span of each item has e xpired. It is highly recommend that[...]

  • Page 63

    Troubleshooting | 63 troubleshooting This chapter gives helpful information fo r what to do if yo u encounter an error. This chapter includes: • Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding di splay messages • Solving other pr oblems TIPS FOR AVOIDING PAPER JAMS By selecting the correct medi [...]

  • Page 64

    64 | Troublesho oting Exit misfeed 1. Remove any remaining pages from the DADF. 2. Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands. 3. Load the removed pages back into the DAD F. Roller misfeed 1. Open the scanne r lid. 2. Seize the misfeed paper, and remove the paper[...]

  • Page 65

    Troubleshooting | 65 In the paper feed area If paper is jammed in the paper feed ar ea, follow the next steps to release the jammed pape r. 1. Using the handle, completely open the front cover. 2. Carefully remove the paper by pulling in the d irection as shown below. Go to step 7. If you cannot find the jammed paper , or if there is any resistance[...]

  • Page 66

    66 | Troublesho oting In the multi-purp ose tray When you print u sing the Multi-purpos e Tra y and the printer detects that there is eith er no paper or th at the paper has bee n improperly loade d, follow the next steps to release the jammed paper. 1. Check if the paper is stuck in the feedi ng area, and if so, pull it out gently and slowly. If y[...]

  • Page 67

    Troubleshooting | 67 In the fuser unit area If paper is jammed in the fu ser unit ar ea, follow the next steps to release the jammed paper. 1. Open the scan unit. 2. Open the inner cover using th e handle. 3. Open the inner cover using th e handle on it and carefully take the jammed paper out of the printer. 4. Pull up the paper jam lever to loose [...]

  • Page 68

    68 | Troublesho oting In the paper exit area If paper is jammed in the paper exit ar ea, follow the next steps to release the jammed paper. 1. If a long portion of the paper is visible, p ull it straight out. Open and cl ose the front cover firmly . The printer will resume printing. If you cannot find the jammed paper , or if there is any resistanc[...]

  • Page 69

    Troubleshooting | 69 In the optional tray If paper is jammed in the optional T ray, follow the next step s to release the jammed paper. 1. Pull the optional Tray open. After you pull it all the way out, lift up the front part of the tray slightly to release the tray from the printer. 2. If you see the jammed paper, remove the paper from the printer[...]

  • Page 70

    70 | Troublesho oting UNDERSTANDING DI SPLAY MESSAGES Messages appear o n the control panel displa y to indicate the pri nter’s status or errors. Refer to the tables below to understand th e messages’ meaning and correct the prob lem if necessary. Messag es and their meanin gs are listed in alphabetical order. • If the message is not in the t[...]

  • Page 71

    Troubleshooting | 71 File Name Exist The file name yo u have entered already exists. Enter a different file name. File Name Over Limit The file names you can use are from doc001 to doc999. However, all file names are used already. Delete unnecessary files. Fuser Fan Locked There is a problem in the cooling fa n of the printer. Open and then close t[...]

  • Page 72

    72 | Troublesho oting Not Assigned The speed button or speed dial number you tried to use ha s no number assigned to it. Enter the number manually using the number keypad or stor e the number or a ddress. Not Available Try Again Later Can not perform the task immediately because too many tasks are running at once. Try again when current task is com[...]

  • Page 73

    Troubleshooting | 73 SOLVING OTHER PROBLEMS The following chart lists some conditio ns that may occur and the recommended solutio ns. Follow the suggested solu tions until the problem is corrected. If the problem persists, call for service. Paper feeding Send Error (Wrong Config) There is a problem on the network in terface card. Configure your net[...]

  • Page 74

    74 | Troublesho oting Printing problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print. The printer is not receiving power. Check the power cord connections. Check th e power switch and the power source. The printer is not selected as the default printer. Select Dell 2145cn Color Laser MFP as your defau lt printer in your W[...]

  • Page 75

    Troubleshooting | 75 Printing quality problems If the inside of the printer is dirty or paper has been loaded improperly, you may notice a reduction in p rint quality. See the table below to clear the problem. The printer does not print PDF file correctly. Some parts of graphics, te xt, or illustrations are missing. Incompatibility between the PDF [...]

  • Page 76

    76 | Troublesho oting Color or Black background If the amount of background shading becomes unacceptable: • Change to a lighter weight paper. See "Selecting print media" on page 24. • Check the printer’s environment: very dry (low humidity) or high humid ity (higher than 80% RH) conditions can increase the amount of backg round shad[...]

  • Page 77

    Troubleshooting | 77 Copying problems Solid Colo r or Black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. See "Repl acing the toner cartridge" on page 59. • The printer may r[...]

  • Page 78

    78 | Troublesho oting Scanning problems Dell Scan Manager problems Fax problems CONDITION SUGGESTED SOLUTIONS The scanne r does not work. • Ensure that you place the original to be scanned face down on the scanner glass, or face up in the DADF. • There may not be enough avail able memory to hold the document you want to scan. Try the Prescan fu[...]

  • Page 79

    Troubleshooting | 79 Common PostScript problems The following situations are PS lang uage specific and may occur when several printer langua ges are being used. Common Windows problems The printer dials a number, bu t a connection with the other fax printer fails. The other fax printer may be turned off, out of paper, or cannot answer incomi ng cal[...]

  • Page 80

    80 | Troublesho oting Common Linux problems CONDITION SUGGESTED SOLUTIONS The printer does not print. • Check if the printe r driver is installed in your system. Open Unified Driver configurator and switch to the Printers tab in Printers configuration window to look at the list of available printers. Ensure that your printer is displayed on the l[...]

  • Page 81

    Troubleshooting | 81 The printer does not appear on the scanners list. • Check if your printer is attached to your computer. Ensure th at it is connected properly via the USB port and is turned on. • Check if the scanner driver for your printer is installed in your system . Open Unified Driver configurator, switch to Scanners configuration, the[...]

  • Page 82

    82 | Troublesho oting Common Macintosh problems CONDITION SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products: Printing the PDF file as a n image may solve this problem. Turn on Print As Image from the Acrobat p r[...]

  • Page 83

    Ordering supplies and accessorie s | 83 ordering supplies and accessories This chapter provides information on purchasing cartridges and acce ssories available for your printer. This chapter includes: • Supplies • Accesso ries • How to purchase SUPPLIES When the toner runs out, you can order the following type of toner cartridge for your prin[...]

  • Page 84

    84 | Installing accessories installing accessories Your printer is a full-featured mo del that has been optimized to m eet most of your printi ng needs. Recognizin g that each user m ay have different requirements, howeve r, Dell makes several access ories available to enhance yo ur printer’s capabilities. This chapter includes: • Precautions t[...]

  • Page 85

    Installing accessories | 85 5. Holding the memory module by th e edges, align the memory module on the slot at about a 30-degre e tilt. En sure that the notch es of the module and the grooves on the slot fit each other. 6. Press the memory module into the slot with care unti l you hear a 'click'. 7. Replace the control board cover and fas[...]

  • Page 86

    86 | Installing accessories 5. Fasten the screws supplied with your new hard disk. 6. Replace the control board cover and faste n the cover with the screws. 7. Replace the rear cover and fasten the cover with the screw. 8. Reconnect the power cord and printer cable, and turn the printer on. 9. Print a configuration page from the control panel to ch[...]

  • Page 87

    Installing accessories | 87 6. Press the left/right arrow until Ca ncel appears an d press OK . If you enter the incorrect password, Invalid Password appears. Reenter the co rrect password. 7. Press the left/right arrow until Yes appears and press OK . T o promote a file from the queue: You can select a job waiting in the Active Job Queue and ch an[...]

  • Page 88

    88 | Specifications specifications This chapter guides you about this printer’s speci fications such as various features. This chapter include: • General specificati ons • Printer specifications • Scanner specifi cations • Copier spe cifications • Facsimile specifications GENERAL SPECIFICATIONS The symbol * optional feature dep ending o[...]

  • Page 89

    Specifications | 89 PRINTER SPECIFICATIONS SCANNER SPECIFICATIONS COPIER SPECIFICATIONS ITEM DESCRIPTI ON Printing method Color laser beam printing Printing speed a a. It will be affected by operating system used, computing performance, application software, connecting method, medi a type, media size and job complexity. Up to 20 ppm (A4), 21 ppm (L[...]

  • Page 90

    90 | Specifications FACSIMILE SPECIFICATIONS ITEM DESCRIPTION Compatibility ITU- T G3 Applicable lin e Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR/JBIG/JPEG Modem speed 33.6 Kbps Transmis sion speed Up to 3 seconds/page a a. Standard resolution, MMR(JBIG), Maximum modem speed, Phase ”C” by ITU-T No. 1 chart, Me[...]

  • Page 91

    Appendix | 91 appendix DELL TECHNICAL SUPPORT POLICY Technician-assisted techn ical support requi res the cooperati on a nd participati on of the customer in the troubleshootin g process and provides for restoration of the Operating System, application software and hardware dr ivers to the original default configuration as shipped from Dell, as wel[...]

  • Page 92

    92 | Glossary glossary ADF An Automati c Document Feeder (ADF) is a mechanism that will automatically feed an origin al sheet of paper so t hat the p rinter can scan some amount of the paper at once. AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was in cluded in the origi nal Macintosh ([...]

  • Page 93

    Glossary | 93 An emulator duplicates the functions of one system with a different system, so that the second syste m behaves like the first system. Emulation focuses on ex act reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state. E[...]

  • Page 94

    94 | Glossary LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a p rinter. MAC address Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a un ique 48-bit identifi er usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c- 34-11-4[...]

  • Page 95

    Glossary | 95 Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the netw ork address and which part is the host add ress. TCP/IP The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communicatio ns protocols that imp lement th e protocol stack on which[...]

  • Page 96

    96 | Index index A accesso ries installing hard disk 85 Address Book group dial numbers 50 speed buttons 49 speed dial numbers 50 Address Book, use 39 adjustm ent altitude 20 alarm sound 21 Ans/Fax mode, receiving mo de 45 C characters, enter 21 cleaning inside 56 outside 56 scan unit 58 clock mo de 20 collation, special copy 32 control panel 13 co[...]

  • Page 97

    Index | 97 PostScri pt problems 79 power save mode 21 print quality problems, solve 75 printer ID, set 43 printing demo page 17 reports 55 USB memor y 53 priority fax 47 problem, solve copying 77 faxing 78 Linux 80 Network Scan 78 paper feeding 73 printing quality 75 scanning 78 Windows 79 R receiving a fax in Ans/Fax mode 45 in DRPD mode 45 in Fax[...]

  • Page 98

    © 2009 Dell Inc. All right s reserved. This user’s guide is provide d for informat ion purposes only. All informat ion included herein is subject to change without notic e. Dell is not resp onsible for any direct or indirect dama ges, arising from or related to u se of this user’s guide. • Dell and Dell logo are trademarks of Dell In c. • [...]

  • Page 99

    Software section[...]

  • Page 100

    1 S OFTWARE SECTION C ONTENTS Chapter 2: B ASIC P RINTING Printing a Document ................... ................... ............ ................... ...................... ................ ..... 4 Printing to a file (PRN) .......... ................... ............ ................... ............ ...................... ....... ....... 4 Printer [...]

  • Page 101

    2 Deleting a Page Overlay ...................... ..................... ................... ...................... ............ 14 Chapter 4: U SING W INDOWS P OST S CRIPT D RIVER Printer Settings ....... ................... ................... ............ ................... ................... ............ ... .. ..... 15 Advanced ...... ........[...]

  • Page 102

    3 Using the Unified Driver Configurator .......... .................... ........... .................... ..................... ..... 2 4 Opening the Unified Driver Configurator ..... ............ ................... ............ ..................... ..... 24 Printers Configuration ........... ..................... ................... .............[...]

  • Page 103

    Installing Printer Software in Windows 4 1 Installing Printer Software in Windows This chapter include s: • Installing Printer Softwa re • Reinstallin g Printer Softwar e •R e m o v i n g P r i n t e r S o f t w a r e N OTE : The following proced ure is based on Microsoft ® Wind ows ® XP , for other oper ating systems, refer to the correspo[...]

  • Page 104

    Installing Printer Software in Windows 5 N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you do not wa nt to connect the printer at this time, click Next , and No on the following screen. Then the insta llation will start and a test page wil[...]

  • Page 105

    Installing Printer Software in Windows 6 N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you do not wa nt to connect the printer at this time, click Next , and No on the following screen. Then the insta llation will start and a test page wil[...]

  • Page 106

    Installing Printer Software in Windows 7 4 Select Typical installation for a netw ork printer . Click Next . 5 The list of printers av ailable on the network appears. Select the printer you w ant to install from the list and then click Next . • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port[...]

  • Page 107

    Installing Printer Software in Windows 8 4 Select Custom ins tallation . Click Next . 5 The list of printers av ailable on the network appears. Select the printer you w ant to install from the list and then click Next . • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to[...]

  • Page 108

    Installing Printer Software in Windows 9 Reinstalling Printer Software Y ou can reinstall the software if installation fails. 1 Start Window s. 2 From the Start menu select Programs or All Progra ms → your prin ter driver name → Maintenance . 3 Select Repair and click Next . 4 The list of printers av ailable on the network appears. Select the p[...]

  • Page 109

    Basic Printing 4 2 Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter include s: • Printing a Document • Printing to a file (PRN) •P r i n t e r S e t t i n g s - Layout Tab - Paper Tab - Graphics Tab - Other Options Tab - About Tab - Printer Tab - Using a Favor ite Setting - Using Hel[...]

  • Page 110

    Basic Printing 5 Printer Settings Y ou can use the printer properties window , which allows you to access all of the printer options you need when using yo ur printer . When the printer prop erties are displayed, you can review and change the settings neede d for your print job. Y our printer prop erties window may differ , depending on y our opera[...]

  • Page 111

    Basic Printing 6 Paper Tab Use the following options to set the basic paper handling specifications when you access the p r inter properties. See “Printing a Document” on page 4 for more inform ation on accessing printer properties. Click the Paper tab to access v arious paper properties. Copies Copies allows you to choose the number of copies [...]

  • Page 112

    Basic Printing 7 Graphics Tab Use the following Gr aphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 4 for mo re information on accessing printer properti es. Click the Graphic tab to display the properties shown below . Quality The Quality options you can select may vary depending on [...]

  • Page 113

    Basic Printing 8 Other Options Tab Y ou can select output options fo r your document. See “Printing a Document” on page 4 for more information about accessing the printer properties. Click the Other Options tab to access the following feature : Watermark Y ou can create a background text image to be printed on each page of your document. F or d[...]

  • Page 114

    Basic Printing 9 Using a Favorite Setting The Favorites option, which is visible on each p r operties tab , allows you to save the current properties settings for future use. To s a v e a Favorites item: 1 Change the settings as needed on each tab . 2 Enter a name for the item in the Favorites input box. 3 Click Save . When you save Favorites , all[...]

  • Page 115

    Advanced Printing 10 3 Advanced Printing This chapter explains printing options and adv anced printing tasks. N OTE : • Y our printer d river Propertie s window that appear s in this User’s Guid e may differ depending on the printer in use. However the com position of the printer properties window is similar . • If you need to know the exact [...]

  • Page 116

    Advanced Printing 11 Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper , for the purpose of pasting the sheets together to form one poster-size d o cument. 1 T o change the print settings from your softw are application, access printer propertie s. See “Pr inting a Document” on page 4. 2 C[...]

  • Page 117

    Advanced Printing 12 Printing on Both Sides of Paper Y ou can print on both sides of a sheet of paper . Before printing, decide how you want yo ur doc ument oriented. The options are: • Printer Setting , if you select this option, this feature is determined by the setting you’ve made on the control panel of the printe r . If this option does no[...]

  • Page 118

    Advanced Printing 13 Using Watermarks The W atermark option allows y ou to print text over an existing document. F or example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL ” printed diagonally across the first page or all pages of a document. There are sever al predefined watermar ks that come with the printer , [...]

  • Page 119

    Advanced Printing 14 Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer’s hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Ove rlays are often used to take the place of preprinted forms and letterhead p aper . R ather than using preprinted letterhead, y ou can cr eate an [...]

  • Page 120

    Using Windows PostScript Driver 15 4 Using Windows PostScript Driver If you want to use the P ostScript driver provided with y our Drivers and Utilities CD to print a document. PPDs, in comb ination with t he Po stScript driver , access printer features and allow the computer to communicate with the printer . An installation program for the PPD s i[...]

  • Page 121

    Sharing the Printer Locally 16 5 Sharing the Printer Locally Y ou can connect the printer dire ctly to a selected computer , which is called “host computer , ” on the network. The following proced ure is for Microsoft ® Windows ® XP . For other Windows operating syst ems, see the corre sponding Windows User's Guide or online help. N OTE [...]

  • Page 122

    Scanning 17 6 Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer . Then y ou can fax or e-mail the files, display them on y o ur we b site or use them to create projects that you can print using SmarThru softw are or the WIA driver . This chapter include s: • Smarthru Offi ce • Scanning Proce[...]

  • Page 123

    Scanning 18 2 Scan Setting window opens. N OTE : Click Advanced button to set more scan options. 3 Set scan settings and click Scan . For m ore information, click Help → SmarThru Office help . Send to Email Y ou can send email while working on SmarThru Office . N OTE : Y ou need an email client p rogram, such as Outlook Express, to send email in [...]

  • Page 124

    Scanning 19 Scanning Process with TWAIN- enabled Software If you wa nt to scan documents using other software, you w ill need to use TW AIN-compliant software, such as Adobe ® Photoshop ® . The first time yo u scan with your machine, select it as your TW AIN source in the application you use. The basic scanning process involv es a number of steps[...]

  • Page 125

    Using other software 20 7 Using other software Using the Dell™ Toner Management System The printer status monitor displa ys the status of the printe r (printer ready , printer offline, and er ror-check printer) and the toner level (10 0%, 50%, T oner Low) for yo ur printer . Printer Status Monitor The printer status monitor scr een launches when [...]

  • Page 126

    Using other software 21 Dell Toner Re-order application T o order replacem ent toner cartridges or supplies from Dell : 1 Double-click the Dell T oner R eorder Progr am icon on your desktop. (Windows only) OR Click Start → Programs → DELL → DELL Printe rs → your printer dr iver name → Dell 2145cn MFP Toner Reorder . 2 The Dell 2145cn MFP [...]

  • Page 127

    Using Your Printer in Linux 22 8 Using Your Printer in Linux Y ou can use your machine in a Linux en vironment. This chapter include s: • Getting St arted • Installing the Unified Lin ux Driver • Using the Unified Driver Configurator • Configuring Printer Properties • Printing a Document • Scanning a Document Getting Started The supplie[...]

  • Page 128

    Using Your Printer in Linux 23 5 When the installation is complete , click Finish . The installation prog ram has added the Unified Driv er Configur ator desktop icon and Dell Unifie d Driver group to the system menu for your conv enience. If you have any difficulties, consult the on screen help that is available through your system menu or can oth[...]

  • Page 129

    Using Your Printer in Linux 24 Using the Unified Driver Configurator Unified Linux Driv er Configurator is a too l primarily intended for configuring Printer or MFP device s. Since an MFP device combines the printer and sca nner , the Unified Linux Driver Configur ator provides options logically grouped for p rinter and scanner functions. There is [...]

  • Page 130

    Using Your Printer in Linux 25 Printers Configuration Printers configur atio n has the two tabs: Printers and Classes . Printers Tab Y ou can see the current system’ s printer configuration by clicking on the printer icon button on the left side of the Unified Driver Configur ator window. Y ou can use the following printer control buttons: • Re[...]

  • Page 131

    Using Your Printer in Linux 26 Ports Configuration In this window , you can view the list of av ailable ports, check the status of each port and release a port that i s stalled in busy state when its owner is term inated for any reason. • Refresh : Renews the av ailable ports list. • Release port : Releases the selected port. Sharing Ports Betw[...]

  • Page 132

    Using Your Printer in Linux 27 Printing a Document Printing from Applications There are a lot of Li nux applications that you are allo wed to print from using Common UNIX Printing System (CUPS). Y ou can print on your machine from an y such application. 1 From the application you are using, select Print from the File menu. 2 Select Print directly u[...]

  • Page 133

    Using Your Printer in Linux 28 Scanning a Document Y ou can scan a document using th e Unified Driv er Configurator window. 1 Double-click the Unified Driv er Configurator on your desktop. 2 Click the button to switch to Scanners Configuration. 3 Select the scanner on the list. When yo u have o nly o ne MFP device and it is connected to the compute[...]

  • Page 134

    Using Your Printer in Linux 29 10 When you are finished, click Save on the toolbar . 11 Select the file directory wher e you want to save the image and enter the file name. 12 Click Save . Adding Job Type Settings Y ou can save yo ur scan option se ttings to retrieve for a later scanning. T o save a new Job T ype setting: 1 Change the options from [...]

  • Page 135

    Using Your Printer with a Macintosh 30 9 Using Your Printer with a Macintosh Y our printer supports Macintos h systems with a built-in USB interface or 10/100 Base- TX netw ork interface card. Whe n you print a file from a Macintosh computer , you can use the driver by installing the PPD file. N OTE : Some printers do not suppor t a network interfa[...]

  • Page 136

    Using Your Printer with a Macintosh 31 Setting Up the Printer Set up for your prin ter will be diff erent depe nding on whi ch cable you use to connect the pr inter to your computer—the network cable or the USB cable. For a Network-connected Macintosh N OTE : Some printers do not support a network interface. Before connecting your printer, e nsur[...]

  • Page 137

    Using Your Printer with a Macintosh 32 Printing N OTES : • The Macintosh printer’s proper ti es window that appears in this User’s G uide may differ depending on the p r inter in use. However the com position of the printer properties window is similar . • You can check your pr inter name in the su pplied Drivers and U tilities CD. Printing[...]

  • Page 138

    Using Your Printer with a Macintosh 33 Graphics The Graphics tab provides options for selecting Quality and Color Mode . Select Graphics form the Presets ' drop-down list to access the graphic features. • Quality : Y ou can select the printing resolution. The higher the setting, the sharper the clarity of printed characters and gr aphics. Th[...]

  • Page 139

    Using Your Printer with a Macintosh 34 Scanning Y ou can scan docoments using Image Capture program. Macintosh OS offers Image Capture program. Scanning with USB 1 Ensure that your machine and computer are turned on and properly connected to each other . 2 Place a single document face down on the document glass. OR load the document(s) face up into[...]

  • Page 140

    35 S OFTWARE SECTION I NDEX A advanced printing, use 10 B booklet printing 11 C canceling scan 19 Color 7 D document, print Macintosh 32 Window s 4 double-sid ed printin g 12 F favorites set tings, use 9 G Graphics 7 Graphics proper ties, set 7 H help, use 9 , 15 I install printer driver Macintosh 30 , 31 installing Linux software 22 L Layout prope[...]

  • Page 141

    36 WIA driv er 19 scanning from Macintosh 34 setting advanced option 7 color mode 7 darkness 7 favorites 9 resolution Window s 7 software install Macintosh 30 , 31 system requ irements Macintosh 30 , 31 uninstall Macintosh 30 status monitor, use 20 T TWAIN, scan 19 U uninstall, software Macintosh 30 uninstalling MFP dri ver Linux 23 Using 13 W wate[...]