Dell 5100 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Dell 5100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dell 5100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Dell 5100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Dell 5100 should contain:
- informations concerning technical data of Dell 5100
- name of the manufacturer and a year of construction of the Dell 5100 item
- rules of operation, control and maintenance of the Dell 5100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell 5100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell 5100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell 5100.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell 5100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Inspiron™ 5100 and 5150 Owner ’s Manual Model PP07L and PP08L[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important information t hat helps yo u make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicate s a potent ial fo r property damage, pe rsonal injury , or death. Abbreviatio[...]

  • Page 3

    Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 11 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Pow e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Air T ravel . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 Contents Dell™ QuickSet F eatures . . . . . . . . . . . . . . . . . . . . . 32 Clicking the Qu ickSet Icon . . . . . . . . . . . . . . . . . . . 32 Double-Clicking the QuickSet Icon . . . . . . . . . . . . . . . 33 Right-Clicking the QuickSet Icon . . . . . . . . . . . . . . . . 33 Connecting to the Internet . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Contents 5 Storing a Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Battery and Power Problems . . . . . . . . . . . . . . . . . . . . 45 If the battery is not charging . . . . . . . . . . . . . . . . . . 46 If batter y life is short . . . . . . . . . . . . . . . . . . . . . . 46 4 Using the Keyboard and T ouch P ad Dell™ AccessD[...]

  • Page 6

    6 Contents Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 57 If you have a problem with integrat ed speakers . . . . . . . . . 57 If you have a problem with external speakers . . . . . . . . . . 57 Connecting a T elevision to the Computer . . . . . . . . . . . . . 58 S- Video Connection . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    Contents 7 If you have problems with a hard drive . . . . . . . . . . . . . 85 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 85 General Program Problems . . . . . . . . . . . . . . . . . . . . . 85 A program crashes . . . . . . . . . . . . . . . . . . . . . . . 86 A program stops re sponding . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    8 Contents Adding a Mini PCI Card . . . . . . . . . . . . . . . . . . . . 104 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 R eturning a Hard Drive to Dell . . . . . . . . . . . . . . . . . 108 CD or DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    Contents 9 "T otal Satisfaction" R eturn Policy (Canada Only) . . . . . . . . 151 Dell Sof tware and P eripherals (Canada Only) . . . . . . . . . 15 2 1- Y ear End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . 153 Intel ® Warranty Statement for Pentium ® and Celeron ®[...]

  • Page 10

    10 Contents[...]

  • Page 11

    CAUTION: Safety Instr uctions 11 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow instal l[...]

  • Page 12

    12 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o help avoid the potential ha zard of electric shock, do no t connect or disconnect any cables or perform maintenance or reconfiguration of this product du ring an electr ical storm. Do not use your computer during an electrical storm unless al l cables have been disconnected an[...]

  • Page 13

    CAUTION: Safety Instr uctions 13 • Be sure that nothing rests on your A C adap ter ’s power cable and that the cable is not located where it can be tripped over or stepped on. • If you are using a multiple-o utlet power strip, use caut ion when plugging the AC adapter ’s power cable into the power strip. Some power strips may allow you to i[...]

  • Page 14

    14 CAUTION: Safety Instructions www .dell.com | support.dell.com Air T ravel • Certain F ederal A viation Admi nistration re gulations and/or airline-specific r estrictions may apply to the operation of your Dell com puter while you are on boar d an aircraft. F or example, such regulations/r estrictions may prohibit the use of any personal electr[...]

  • Page 15

    When Using Y our Computer 15 When Using Y our Computer Observe the follo wing safe-handling guidelin es to prevent damage to your computer: • When setting up the computer for wo rk, place it on a level surface. • When traveling, do not check the computer as baggage. Y ou can put your computer through an X -ray security machine, but never put yo[...]

  • Page 16

    16 When Using Y our Computer www .dell.com | support.dell.com • Clean the display with a soft, clean cloth an d water . Apply the water to the cloth; then stroke the clot h across th e display in on e direct ion, moving from the top of the display to the bottom. Remove moisture from the displa y quickly and k eep the display dry . L ong- term exp[...]

  • Page 17

    When Using Y our Computer 17 4 Ground yourself by touching any unpainted metal surface on the back of the computer . While you work, periodically touch the unpain ted metal surface to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm el ectronic components in[...]

  • Page 18

    18 When Using Y our Computer www .dell.com | support.dell.com[...]

  • Page 19

    1 SECTION 1 A T our of Y our Computer Fro nt V ie w Lef t Side View Right Side View Back View Bottom View[...]

  • Page 20

    20 A T our of Y our Computer www .dell.com | support.dell.com Fr o n t V i e w D ISPLAY L ATCH — Keeps the display closed. D ISPLAY — F or more information about your display , see "Using the Display" in the Te l l M e H o w help file. T o access the help file, see page 80. F or in formation about adjusting font and icon sizes, see pa[...]

  • Page 21

    A T our of Y our Computer 21 K EYBOARD S TATUS L IGHTS The green li ghts located above the keyboar d indicate the following: K EYBOARD — The k eyboard includes a numeric k eypad as well as the Microsoft ® Wi n d o w s ® logo key . F or information on supported keyboar d shortcuts, see page 49. S PEAKERS — T o adjust the volume of the integrat[...]

  • Page 22

    22 A T our of Y our Computer www .dell.com | support.dell.com D EVICE S TATUS L IGHTS If the computer is connected to an electric al outlet, the light operates as follows: – Solid green: The battery is charging. If the computer is running on a battery , the light operates as follows: – Off: The battery is adequately charged (or the computer is [...]

  • Page 23

    A T our of Y our Computer 23 NOTICE: T o avoid losing data, turn off your computer by per for ming a Windows shutdown rather than by pressing th e power button (see page 40). If the computer stops responding, pr ess and hold the power button until the computer turns off completely (which may take several seconds). D ELL ™ A CCESS D IRECT ™ B UT[...]

  • Page 24

    24 A T our of Y our Computer www .dell.com | support.dell.com A UDIO C ONNECTORS CD OR DVD D RIVE — Accommodates a CD drive, DVD dr ive, CD-R W drive, a DVD+R W drive, or CD-RW/D V D combo drive. Right Side View B ATTER Y /B ATTER Y B AY — When a battery is installed, you can use the computer without connecting the computer to an electrical out[...]

  • Page 25

    A T our of Y our Computer 25 M ODEM C ONNECTOR A IR V ENTS — The computer uses an internal fan to create airflow through the vents, which prevents th e computer from overheatin g. CAUTION: Do not block, push objects into, or allow dust to accumu late in the air vents. Do not store y our computer in a lo w-air flow environment, such as a closed br[...]

  • Page 26

    26 A T our of Y our Computer www .dell.com | support.dell.com Back View NOTE: The connector for your AC adapter on your computer may look different than the connector in the following graphic. A IR V ENTS — The computer uses an internal fan to create airflow through the vents, which preven ts the computer from overheatin g. CAUTION: Do not block,[...]

  • Page 27

    A T our of Y our Computer 27 NOTICE: Use only the AC adapter that came with your computer . The AC adapter converts A C power to the DC power r equired by the computer . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: Th e AC adapte r works wi th el ectrical o utlets worldwide. However , power connectors and pow[...]

  • Page 28

    28 A T our of Y our Computer www .dell.com | support.dell.com USB C ONNECTORS V IDEO C ONNECTOR IEEE 1394 C ONNECTOR — Use to attach devices su pporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. N ETWORK C ONNECTOR NOTICE: The network connector is slightly larg er than the modem co nnector . T o avoid damaging the c[...]

  • Page 29

    A T our of Y our Computer 29 Bottom View M ODEM /M INI PCI C ARD C OVER — Covers the compartment that contains the modem and Mini PCI card. Se e page 102. B ATTER Y /B ATTERY B AY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See page 41. A IR V ENTS — The computer uses an int[...]

  • Page 30

    30 A T our of Y our Computer www .dell.com | support.dell.com B ATTER Y L ATCH R ELEASE — Releases the battery . See page 44 for instructions. M EMORY M ODULE C OVER — Covers the compartment that contains the memory module(s) and the CD or D VD drive latch r elease. See page 100. H ARD D RIVE — Stores software an d data.[...]

  • Page 31

    2 SECTION 2 Setting Up Y our Computer Adjusting Font and Icon Sizes Dell™ QuickSet Fe atures Connecting to the Internet Modem and Inter net Connection Problems E-Mail Problems T ransfer ring Information to a New Computer Setting Up a Printer Pri nt e r Pr o bl em s P o wer Protection Devices T urning Off Y our Computer[...]

  • Page 32

    32 Setting Up Y our Computer www .dell.com | support.dell.com Adjusting F ont and Icon Sizes Adjusting F ont Sizes 1 Click the Start button an d click Control P ane l . 2 Click Appearance and Themes . 3 Under or pick a Contro l P anel icon , click Display . 4 In the Display P roperties window , click the Appearanc e tab. 5 Under Fo n t s i z e : , [...]

  • Page 33

    Setting Up Y our Computer 33 Double-Clicking the QuickSet Icon Double-click the icon to adjust powe r management settings using the P ower Management W izard. Right-Clicking the QuickSet Icon Right-cl ick the icon to per form the follo wing tasks: • Enable or disable the Brig htness Meter on the screen. • Enable or disable the V olume Meter on [...]

  • Page 34

    34 Setting Up Y our Computer www .dell.com | support.dell.com Setting Up Y our Internet Connection T o set up an A OL or MSN connection: 1 Save and close any open files, an d exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the W indows ® desktop. 3 F ollow the instructions on the scre en to complete the setup. If you do not [...]

  • Page 35

    Setting Up Y our Computer 35 Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only . Connecting the modem to a digital telephone network damages the modem. NOTICE: Modem and network connectors look similar . Do not plug a telephone line into the network connector . NOTE: If you can connect to your In[...]

  • Page 36

    36 Setting Up Y our Computer www .dell.com | support.dell.com 5 Click P roperties , click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with W indows. If all commands receive responses, the modem is operating properly . E-Mail Problems E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook [...]

  • Page 37

    Setting Up Y our Computer 37 3 Under What do you want to do? , click T ransfer files and settings . 4 On the F iles and Settings Tr a n s f e r W i z a r d welcome screen, cl ick Next . 5 On the Which computer is this? scr een, click Old Compu ter and click Next . 6 On the Select a transfer method screen, click the transfer method you prefer . 7 On[...]

  • Page 38

    38 Setting Up Y our Computer www .dell.com | support.dell.com Connecting a USB Printer NOTE: Y ou can connect USB device s while the com puter is turned on. 1 Complete the operating system setup if you have not already done so . 2 Install the printer driver if necessary . Se e the documentation that came with your printer . 3 Attach the USB printer[...]

  • Page 39

    Setting Up Y our Computer 39 3 Click P rinters and Other Hardware . 4 Click V iew installed prin ters or fax printers . If the printer model is listed, right-click the printer icon. 5 Click P roperties and click the Po r t s tab. Ensure that the P rint to the following port(s): setting is correct. R EINSTALL THE PRINTER DRIVER — See page 89. P ow[...]

  • Page 40

    40 Setting Up Y our Computer www .dell.com | support.dell.com Uninterruptible P ower Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: T o ensure maximum batter y op erating time, connect only you r computer to a UPS. Connect other devices, such as a printer , to a separate powe[...]

  • Page 41

    3 SECTION 3 Using a Batter y B at t ery P erf o rm an c e Checking the Batter y Charge Charging the Batter y R emoving a Batter y Installing a Batter y Storing a Batter y Batter y and P ower P roblems[...]

  • Page 42

    42 Using a Batter y www .dell.com | support.dell.com Batter y P er formance NOTE: Batteries for portable computers are covered only during the initial one -year period of the limited warranty for your computer . For more information about the Dell warranty for your computer , see page 145. Use a battery to power the computer when it is not connecte[...]

  • Page 43

    Using a Battery 43 Checking the Batter y Charge The Microsoft ® Wi n d o w s ® power meter window and icon , the battery charge gauge, and the low-battery warning provide information on the battery char ge. Pow e r M e t er The W indows power meter indicates the rema ining battery charge. T o check the power meter , double- click the icon on the [...]

  • Page 44

    44 Using a Batter y www .dell.com | support.dell.com The battery is too hot to start char ging if th e light flas hes alternately green and orange. Disconnect the computer from the electrical ou tlet and allow the computer and the battery to cool to room temperatur e. Then connect the computer to an electrical outlet to continue charging the batter[...]

  • Page 45

    Using a Battery 45 Installing a Batter y Slide the battery into the batte ry bay until the latch clicks. Storing a Batter y Remove the battery when you store your com puter for an e xtended period of time. A battery discharges during prol onge d storage. Af ter a long s torage perio d, re charge the battery fully before you use it. Batter y and P o[...]

  • Page 46

    46 Using a Batter y www .dell.com | support.dell.com R ESEAT THE MEMOR Y MODULES — If the computer power light turns on but the display remains blan k, reseat the memory modules (see page 100). If the batter y is not charging S HUT DOWN THE COMPUTER — Char ge time is significantly longer if the computer is on and running at high processor speed[...]

  • Page 47

    4 SECTION 4 Using the K eyboard and T ouch P ad Dell™ AccessDirect™ Button Numeric Keypad Keyboard Shortcuts To u c h P a d T ouch P ad or Mouse P roblems External Keyboard Problems Unexpected Characters[...]

  • Page 48

    48 Using the Keyboard and T ouch P ad www .dell.com | support.dell.com Dell™ AccessDirect™ Button P ress this button to launch a frequently used program, such as support and educational tools or your default Interne t browser . Re programming the Button T o change the r e programmable button settings or to find information on using the button: [...]

  • Page 49

    Using the Keyboard an d T ouch P ad 49 The numeric keypad functions like the numeric keypad on an e xternal keyboar d. Each k ey on the keypad has multiple functions. The k e ypad numbers and symbols are marked in blue on the right of the keypad keys. • T o enable the keypad, pr e ss . The ligh t indicates that the k eypad is active. • T o use [...]

  • Page 50

    50 Using the Keyboard and T ouch P ad www .dell.com | support.dell.com Power Management Speaker F unctions Microsoft ® Windows ® L ogo Key F unctions Activates a power mana gement mode. Y ou can reprogram this keyboar d shortcut to activate a different power management mode using the Advanced tab in the P ower Options Pr operties window . See &qu[...]

  • Page 51

    Using the Keyboard an d T ouch P ad 51 T o adjust keyboar d operation, such as the character repeat rate, cl ick the St art button → Control P anel → P rinters and Other Hardware → Key b o a r d . F ollow the instructio ns on the screen. To u c h P a d The touch pad detects the pressur e and movement of your finger to allow you to move the cu[...]

  • Page 52

    52 Using the Keyboard and T ouch P ad www .dell.com | support.dell.com Customizing the T ouch P ad Y ou can use the Mouse P roperties window to disable the touc h pad or adjust its settings. 1 Click the Start button, click Cont rol P anel , and then click P rinters and Other Hardware . 2 Click Mouse . 3 In the Mouse P roperties window , click the D[...]

  • Page 53

    Using the Keyboard an d T ouch P ad 53 External K eyboard Problems NOTE: When you attach an exter nal keyboard, the integrated keyboard remains fully functional. C HECK THE KEYBOA RD CABLE — Shut down the computer (see page 40). Disconnect the keyb oard cable and check it for dama ge. F irmly reconnect the cable. If you are using a k eyboard e xt[...]

  • Page 54

    54 Using the Keyboard and T ouch P ad www .dell.com | support.dell.com[...]

  • Page 55

    5 SECTION 5 Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD or DVD P roblems Sound and Speaker P roblems Connecting a T elevision to the Computer[...]

  • Page 56

    56 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Using CDs and DVDs F or information about using CDs and DVDs in your computer , see the Te l l M e H o w help file. T o access the help file, see page 80. CD or DVD Problems If you cannot play a CD, CD-RW , DVD , or DVD+RW NOTE: Because of different worldwide file types, not [...]

  • Page 57

    Using CDs, DVDs, and Other Multimedia 57 C HANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD creation software. E XIT ALL OTHER OPEN PROGRAMS — Exiting all other open programs before writing to the CD-RW or D VD+RW may alleviate the problem. Sound and Speaker Problems If you have a problem with inte grated speakers A DJUST[...]

  • Page 58

    58 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com Connecting a T elevision to the Computer Y our computer has an S-video TV -out connector that enables you to connect the computer to a television. Using a commercially available S-video cable or composite video cable, you can connect the computer to a te levi sion in one of t[...]

  • Page 59

    Using CDs, DVDs, and Other Multimedia 59 Before you begin, ensur e that you have the following cables: 1 T urn off th e compute r and the televisio n and/or audio device yo u want to connect. 2 Plug one end o f the S-video cable into the S- video connector on t he computer . 3 Plug the other end of the S-vide o cable into your televisio n. 4 Plug t[...]

  • Page 60

    60 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 5 Plug the two RCA connectors on the other en d of the audio cable into the audio input connectors on your television or other audio device. 6 T urn on the television, turn on any audio device you connected, and then turn on the computer . 7 See "Enabling th e Display Se[...]

  • Page 61

    Using CDs, DVDs, and Other Multimedia 61 T o connect the computer to a television th at has a composite video input only , use a composite TV -out adapter cable. Before you begin, ensure that you have the following cables: 1 T urn off th e compute r and the televisio n and/or audio device yo u want to connect. 2 Connect the composite TV -out adapte[...]

  • Page 62

    62 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com 3 Plug one end of the composite video cable into the composi te video connector on the composite TV -out adapter cable. 4 Plug the other end of the composite vide o cable into the composite video connector on the television. 5 Plug the single-connector end of the audio cable [...]

  • Page 63

    Using CDs, DVDs, and Other Multimedia 63 4 Click the Display tab. 5 Click the upper -left corner of the TV button to enable the television. 6 T o play a D VD on the tel evision, click th e small "primary" button (resembles a bulls- eye) under the TV picture. NOTE: Vario us programs access the hardware in di fferent ways. Y ou may or may n[...]

  • Page 64

    64 Using CDs, DVDs, and Other Multimedia www .dell.com | support.dell.com[...]

  • Page 65

    6 SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks[...]

  • Page 66

    66 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network Adapter Before you connect your comput er to a network, the computer must have a net work adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the networ k adapter connector on your computer [...]

  • Page 67

    Setting Up a Home and Office Network 67 2 On the welcome screen, click Next . 3 Click Checklist f or creating a network . NOTE: Selecting the connection method This computer connects dire ctly to the Internet enables the integrated firewall pr ovided with Windows XP . 4 Complete the checklist and r equired pr epar ations, and r eturn to the Network[...]

  • Page 68

    68 Setting Up a Home and Office Network www .dell.com | support.dell.com Determining Y our Network T ype W ireless networks fall into two categor ies — infrastructure networks and ad-hoc netwo rks. An infrastructure network uses routers or access points to connect several computers together . An ad-hoc network does not use routers or access poin [...]

  • Page 69

    Setting Up a Home and Office Network 69 5 Select the Wireless Networks tab. NOTE: The names of wireless networks that your c omputer can see are li sted in the Available Networks area. 6 Click Add . The Wireless network properties window appears.[...]

  • Page 70

    70 Setting Up a Home and Office Network www .dell.com | support.dell.com 7 Enter the name of your net work in the Network name (SSID) field. 8 If you are connecting to an ad-hoc network, which does not use any routers or access points, click the check box labeled This is a computer -to-computer (ad hoc) network; wireless access points are not use d[...]

  • Page 71

    Setting Up a Home and Office Network 71 Finalizing Y our Network Conne ction (Security Settings) T o finalize your connection, you must change your wireless security settings to match the wireless network to which you are trying to connect. Choose one of the following connection options based on the se curity settings for your network: • Connecti[...]

  • Page 72

    72 Setting Up a Home and Office Network www .dell.com | support.dell.com Connecting to a Network With No Security-R elated Requirements 1 In the P referred networks area, click the name of your wireless network. 2 Click P roperties . 3 Fr o m t h e Network Authentication drop-down menu, select Open . Earlier versions of the Dell wire less softwar e[...]

  • Page 73

    Setting Up a Home and Office Network 73 4 Fr o m t h e Data encryption drop-down menu, select yo ur data encryption type (as provided by the network administrator). 5 If your wireless network requir es a k ey , enter it in the Network key field. 6 Click OK .] Y our network setup is complete. NOTE: Y our computer may take up to a minute to attach to[...]

  • Page 74

    74 Setting Up a Home and Office Network www .dell.com | support.dell.com 3 Fr o m t h e Network Authentication drop-down menu, select Open . Earlier versions of Dell wirele ss softwar e m ay not contain the drop-down menus. If you are using an earlie r version, select the check box labeled Data encrypti on (WEP enabled) and go to step 5. 4 Fr o m t[...]

  • Page 75

    Setting Up a Home and Office Network 75 8 Enter this key again in the Confirm network key field. 9 Click OK . Y our network setup is complete. NOTE: Y our computer may take up to a minute to attach to the network.[...]

  • Page 76

    76 Setting Up a Home and Office Network www .dell.com | support.dell.com[...]

  • Page 77

    7 SECTION 7 Solving Problems Finding Solutions Accessing Help Error Mess ages Video and Display Problems Scanner Problems Drive Problems PC Card Problems Ge n er al Pr og r am Pro b le ms R esolving Other T echnical Pro blems If Y our Com puter Gets Wet If Y ou Drop or Damage Y our Computer Drivers R esolving Sof tware and Hardware Incompatibilitie[...]

  • Page 78

    78 Solving P roblems www .dell.com | support.dell.com Finding Solutions NOTE: If you have a problem with an external devi ce, see the device documentation or contact the manufacturer . Sometimes i t’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. ® See page 45. See page 80. Get tec[...]

  • Page 79

    Solving P roblems 79 See page 81. See page 57. See page 38 See page 35. See page 83. See page 67. See page 53. See page 85. See page 35. See page 80. See page 36. See page 86. See page 84–85. See page 52. See page 53.[...]

  • Page 80

    80 Solving P roblems www .dell.com | support.dell.com Accessing Help Error Messages If the message is not listed, see the docume nt ation for the operating system or the program that was running at the ti me the m essage appeared. T O ACCESS THE T ELL M E H OW HELP FILE — 1 Click the Start button and click Help and Support . 2 Click User and syst[...]

  • Page 81

    Solving P roblems 81 Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you a tta ch an external monitor to your computer . N OT ENOUGH MEMORY OR RESOURCES . E XIT SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. C[...]

  • Page 82

    82 Solving P roblems www .dell.com | support.dell.com If the display is difficult to read C HECK THE BATTERY — If you ar e using a battery to power your computer , the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter , and turn on the computer . T EST THE ELECT RICAL OU TLET — Ensure that the ele[...]

  • Page 83

    Solving P roblems 83 If only part of the display is read able Scanner Problems R OTATE THE COMPUTER TO FACE A DIFFERE NT DIRECTION — Eliminate sunlight glar e, which can cause poor picture quality . A DJUST THE W INDO WS DISPLAY SETTIN GS — 1 Click the Start button and click Control P anel . 2 Click Appearance and Themes . 3 Click the area you [...]

  • Page 84

    84 Solving P roblems www .dell.com | support.dell.com Drive Problems NOTE: F or information on saving files to a flo ppy disk, see the Te l l M e H o w help file. T o access the help file, see page 80. If you cannot save a file to a floppy drive E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the [...]

  • Page 85

    Solving P roblems 85 If you have problems with a hard drive PC Card Problems General Program Problems NOTE: Sof tware usually includes instal lation instr uctions in its documentation or on a floppy disk or CD. A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard driv e may prevent the operating sy stem from starting. T ry allow ing the [...]

  • Page 86

    86 Solving P roblems www .dell.com | support.dell.com A program crashes A program stops responding Error messages appear R esolving Other T echnical Problems S EE THE SOFTWARE DOCUMEN TATION — Many software manufactur ers maintain websites with information that may help you solve the problem. Ensur e that you properly installed and configur ed th[...]

  • Page 87

    Solving P roblems 87 If Y our Computer Gets W et CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the comput er is connected to a n electrical outlet, it is recommended th at you turn off AC power at the circuit br eaker before attemp ting to remove the power cables from the electrical outle t. Use the utmost [...]

  • Page 88

    88 Solving P roblems www .dell.com | support.dell.com 15 Replace the battery . 16 T urn on the computer and verify that it is working properly . NOTE: See "Limited W arranties and R etur n Po licy" on page 145 for information on your warranty coverage. If the compu ter does not start, or if you cannot iden tify the damage d components , c[...]

  • Page 89

    Solving P roblems 89 Many drivers such as the ke yboard driver come with your Microsoft ® Wi n d o w s ® operating system. Y ou may need to install drivers if: • Y ou upgrade your operating system. • Y ou r einstall your oper ating system. • Y ou connect or in stall a ne w device. If you experience a problem with any device, pe rform the st[...]

  • Page 90

    90 Solving P roblems www .dell.com | support.dell.com T o use Device Driver Rollback: 1 Click the Start button an d click Control P ane l . 2 In the Control P anel window , unde r Pic k a C at e go ry , click Pe r f o r m a n c e a n d Maintenance . 3 In the P erformance and Maintenance window , click System . 4 In the System P roperties screen, cl[...]

  • Page 91

    Solving P roblems 91 4 Click Next . The CD automatically scans your hard war e to detect drivers and utilities used by your computer . After the CD completes the har dware scan, you can also detect other drivers and utilities. Under Search Criteria , select the appropriate categories from the System Model , Operating Syst em , and To p i c drop-dow[...]

  • Page 92

    92 Solving P roblems www .dell.com | support.dell.com R esolving Software and Hardware Incompatibilities W indows XP IRQ conflicts occur if a device ei ther is not de tected during the ope rating system setup or is detected but incorrectly configur ed. T o check for conflicts on a computer running W indows XP : 1 Click the Start button an d click C[...]

  • Page 93

    Solving P roblems 93 NOTICE: Make regular backups of your data files. System R esto r e does not monitor your data files or recover them. Creating a R estore Point 1 Click the Start button and click Help and Support . 2 Click System Restore . 3 F ollow the instructions on the scre en. Re storing the Computer to an Earlier Ope rating State If proble[...]

  • Page 94

    94 Solving P roblems www .dell.com | support.dell.com Undoing the La st System R estore NOTICE: Before you undo the last system rest ore, save and close all open files and close all open programs. Do not alter , open, or delete any files or programs until th e system restoration is complete. 1 Click the Start button, point to All P rograms → Acce[...]

  • Page 95

    Solving P roblems 95 Re installing Windows XP T o re install W indows XP , perform the steps in the following sections in the order in which they ar e listed. The reinstallation process can tak e 1 to 2 ho urs to complete. After the r einstallation is complete , you need to reinstall the device dr ivers, virus protection program, and other software[...]

  • Page 96

    96 Solving P roblems www .dell.com | support.dell.com 3 If your computer already has W indows XP installed and you want to recover your current W indows XP data, type r to select the repair option, and then r emove the CD from the drive. 4 If you want to install a ne w copy of W indows XP , press to select the fresh copy option. 5 P ress to select [...]

  • Page 97

    Solving P roblems 97 7 If you are r einstallin g W indows XP P rofe ssional, you may be prompted to provide further network information r e garding your network configur a t i o n , s u c h a s t h e d o m a i n name or workgroup name. If you are unsur e of your settings, accept the default selections. W indows XP installs the operating syste m com[...]

  • Page 98

    98 Solving P roblems www .dell.com | support.dell.com[...]

  • Page 99

    8 SECTION 8 Adding and R eplacing Pa r t s Before Y ou Add or R eplace P arts Memor y Modem and Mini PCI Card Hard Drive CD or DVD Drive Keyboard[...]

  • Page 100

    100 Adding and R eplacing P arts www .dell.com | support.dell.com Before Y ou Add or R eplace P arts CAUTION: Before working insi de your computer , read th e safety instructions at the front of this document (see page 11). 1 Ensure that t he work surface is flat and clean to pr event scra tching the comp uter cover . 2 Save and close a ny open fil[...]

  • Page 101

    Adding and R eplacing P arts 101 NOTE: Memor y modules purchased from Dell are covered under your computer warranty . 3 If you ar e r eplacing a me mory module, r emove the existing module: a Use your fingertips to car efully spread ap art the securing clips on each end of the memory module connector until the module pops up. b Remove the module fr[...]

  • Page 102

    102 Adding and R eplacing P arts www .dell.com | support.dell.com 5 Replace the cover . NOTICE: If the memor y module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer . 6 Insert the battery into the battery bay , or connect the AC adapter to your computer and an electrical outlet. [...]

  • Page 103

    Adding and R eplacing P arts 103 3 Continue to the a ppropriate section: • T o add a m odem, see the following section, "Adding a Modem." • T o add a Mini PCI card, see page 104. Adding a Modem If you order ed the optional modem at the same time that you order ed your computer , Dell installed the modem for you. 1 When you replace the[...]

  • Page 104

    104 Adding and R eplacing P arts www .dell.com | support.dell.com 2 Connect the modem cable to the modem. NOTICE: The cable connectors are keye d for correct insertion; do not force the connections. 3 Align the modem with the screw holes, an d press the modem into the connector on the system board. 4 Install the screws to secure the modem to the sy[...]

  • Page 105

    Adding and R eplacing P arts 105 If you order ed a Mini PCI car d with your computer , the card is alr eady installed. 1 If a Mini PCI card is not already installed, go to step 2. If you are replacing a Mini PCI ca rd, re mo v e th e exi s ti ng c ard : a Disconnect the Mini PCI card from any attached cables. b Release the Mi ni PCI car d by spr ea[...]

  • Page 106

    106 Adding and R eplacing P arts www .dell.com | support.dell.com 2 Align the Mini PC I card with the connector a t a 45-degree angle, and press the Min i PCI card into the connector until it clicks. 3 Connect the antenna cables to the Mini PCI card. 4 Replace the cover and tighten the screw . Hard Drive CAUTION: If you remove the hard drive from t[...]

  • Page 107

    Adding and R eplacing P arts 107 T o r eplace th e hard dri ve in the har d drive bay : 1 Complete the instructions in "Before Y ou Add or Replace P arts" on page 100. 2 T urn the computer over , and remove the hard drive scr ews. NOTICE: When the hard drive is not in the comput er , store it in protectiv e antistatic packaging. See "[...]

  • Page 108

    108 Adding and R eplacing P arts www .dell.com | support.dell.com Re turning a Hard Drive to Dell Ret urn you r o ld h ard dr ive to Del l in its or igin al o r co mp ar abl e foa m p ack agi ng . Ot her wis e, the hard drive may be damaged in transit. CD or DVD Drive 1 Complete the instructions in "Before Y ou Add or Replace P arts" on p[...]

  • Page 109

    Adding and R eplacing P arts 109 3 Remove the screw labeled "O" ne xt to the memory module cover . 4 P r ess the lever ne xt to the memory module co nnectors in the dire ction of the arrow on the lever (towar ds the drive) to r elease the drive. 5 P ull the drive out of the bay . 6 Slide the new drive into the bay until the drive is fully[...]

  • Page 110

    110 Adding and R eplacing P arts www .dell.com | support.dell.com 3 Lift the hinge cover up and away from the hinges and bottom case. 4 Re mo v e t he fo ur ke yb oa rd s c rew s. hinge cover screws (4) keyboard[...]

  • Page 111

    Adding and R eplacing P arts 111 NOTICE: The keycaps on the keyboard are fragile , easily dislo dged, and time-consuming to replace. Be careful when removing and handling the keyboard. 5 Lift the keyboar d out of the bottom case, and rest it on the display hinges so that the keyboar d connector is exposed. 6 P ull up on the keyboar d connector to d[...]

  • Page 112

    112 Adding and R eplacing P arts www .dell.com | support.dell.com 9 Insert the four securing tabs on the keyboard into their re spective slots in the palm rest, and lower the k eyboard into the bottom case. Ensure that all four securing tabs are enga ged before trying to completely seat the key bo ard . 10 Replace the four k eyboar d scr ews. 11 Re[...]

  • Page 113

    9 SECTION 9 Appendix Specifications Using the System Setup Program System and Batter y P er for mance Optimization Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Notices Limited Wa rranties and R e turn Policy[...]

  • Page 114

    114 Appendix www .dell.com | support.dell.com Specifications NOTE: P ower management features limit the processo r speed when the computer is r unning on batter y power , to maintain system cooling re quirements, and/or to maintain system power requirements. Microprocessor Microprocessor Intel ® Pe n t i u m ® 4 processor (Inspiron ™ 5100) Mobi[...]

  • Page 115

    Appendix 115 Memory Memory module connector two user -accessible SODIMM sockets Memory module capacities 64, 128, 256, and 512 MB Memory type 2 . 5 - V DDR SODIMM Standard memory 128 MB Maximum memory 1 GB (Inspiron 5100) 2 GB (Inspiron 5150) Memory access time: clock speed 266 MHz (Inspiron 5100) 333 MHz (Inspiron 5150) Ports and Connectors Video [...]

  • Page 116

    116 Appendix www .dell.com | support.dell.com Video Video type external A TI discrete graphic solution external Nvidia discr ete graphic solution Host interface external 4x AGP Video controller A TI Mobility Radeon 7500 (Inspiron 5100) A TI Mobility Radeon 9000 (Inspiron 5150) Nvidia GeF orce FX Go 5200 (Inspiron 5150) Video memory 16 MB, 32 MB, or[...]

  • Page 117

    Appendix 117 Wi d t h : 14.1 inch (Inspiron 5100 only) 15 inch 287.1 mm (11.3 inches) 305.7 mm (12 inches) Diagonal: 14.1 inch (Inspiron 5100 only) 15 inch 359.16 mm (14.1 inches) 380.1 mm (15.0 inches) Maximum resolutions 1024 x 768 at 16.8 million colors (XGA); 1400 x 1050 at 16.8 million colors (SXGA+) 1600 x 1200 at 16.8 million colors (UltraSh[...]

  • Page 118

    118 Appendix www .dell.com | support.dell.com Keyboa rd Number of keys 85 (U.S. and Canada); 86 (Europe); 90 (Japan) Key travel 2.7 mm ± 0.3 (0.11 inch ± 0.016 inch) Key spa cing 19.05 mm ± 0.3 mm (0. 75 inch ± 0.012 inch) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: W idth 64.88 mm (2.55-i[...]

  • Page 119

    Appendix 119 T emperature range: Operating 0 ° to 35 ° C( 3 2 ° to 95 ° F) Storage –40 ° to 65 ° C (–40 ° to 149 ° F) AC Adapter Input voltage 100 to 240 V AC Input current (maximum) 1.5 A (90 W , Inspiron 5100 and Inspiron 5150) 2.5 A (130 W , Insprion 5150) Input fr equency 50 to 6 0 Hz Output current 5.5 A (maximum at 4-second pulse)[...]

  • Page 120

    120 Appendix www .dell.com | support.dell.com W eight (with cables) 0.46 kg (1.0 lb) (90 W , Inspiron 5150; 9 0 W , Insprion 5100) 0.75 kg (1.65 lb) (1 lb and 10.6 oz) (130 W , Inspiron 5150) T emperature range: Operating 0 ° to 35 ° C (32 ° to 95 ° F) Storage –40 ° to 65 ° C (–40 ° to 149 ° F) Physical Height 14.1-inch display 43.7 mm [...]

  • Page 121

    Appendix 121 Using the System Setup Program Overview NOTE: Y our operat ing system may autom atically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. For more information on configuring feat ures for your operating system, see the Help and Support Center . T[...]

  • Page 122

    122 Appendix www .dell.com | support.dell.com Viewing the System Setup Screens 1 T urn on (or restart) your computer . 2 When the DELL™ logo appears, pr ess imme diately . If you wait too long and the W indows logo ap pears, continue to wait until you see the W indows desktop. Then shut down your computer (see page 40) and try again. System Setup[...]

  • Page 123

    Appendix 123 During the boot routine, the co mputer sta rts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the f iles, it stop s searching and starts the operating system. T o control the boot devices, select (highlig ht) a device by pressing the or key , and then enable or disa[...]

  • Page 124

    124 Appendix www .dell.com | support.dell.com System and Batter y P er formance Optimization System Pe rformance Overview System performance may be reduced under specif ic conditions to prevent automatic system shutdown and potential data lo ss. Conditions under which performance is reduced include: PROCESSOR GETS HOT — P erformance is reduced wh[...]

  • Page 125

    Appendix 125 V ariable Speed F an The computer uses a variable speed fan to pr event the computer from overheating. The fan runs constantly , and fan speed may vary depending on usage. F an noise is norm al and does not indicate a prob lem with the fan or the computer . Dell T echnical Support Policy (U.S. Only) T echnician-assisted technical suppo[...]

  • Page 126

    126 Appendix www .dell.com | support.dell.com Definition of "Third-Party " Software and Peripherals Third-party softwar e and peripherals include an y peripheral, accessory , or softwar e program sold by Dell not under the Dell brand ( printer s, scanners, cameras, game s, and so on). Support for all third-party soft wa re and peripherals[...]

  • Page 127

    Appendix 127 Austral ia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-633-559 P referr ed Accounts Division (P AD) toll-free: 1-800-060-889 Customer Car [...]

  • Page 128

    128 Appendix www .dell.com | support.dell.com Bolivia General Support toll-free: 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/ br Customer Support, T echnical Support 0800 90 3355 T ech Support F ax 51 481 5470 Customer Care F ax 51 481 5480 Sales 0800 90 3390 British V irgin Islands G[...]

  • Page 129

    Appendix 129 China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap.dell.com/china T ech Support E-mail: cn_support@dell.com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-free: 800 858 2437 Corporate Accounts T echnical Support toll-free: 800 858 2333 Customer Experie nce toll-free: 800 858 20[...]

  • Page 130

    130 Appendix www .dell.com | support.dell.com Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro .dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 702[...]

  • Page 131

    Appendix 131 F ra nce (P aris) (Mon tpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com E-mail: support.eur o .dell. com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Car e 0825 823 833 Switchboar d 0825 004 700 Switchboard (calls from outside of F ra[...]

  • Page 132

    132 Appendix www .dell.com | support.dell.com Greece International Access Code: 00 Country Code: 30 We b s i t e : support.euro .dell.com E-mail: support.euro.de ll.com/gr/en/emaildell/ T echnical Support 080044149518 Gold T echnical Support 08844140083 Switchboard 2108129800 Sales 2108129800 F ax 2108129812 Grenada General Support toll-free: 1-866[...]

  • Page 133

    Appendix 133 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_dir ect_support@dell.com Ireland T echnical Support 1850 543 543 U.K. T echnical Support (dial within U.K. only) 0870 908 0800 Home User Custome r Care 01 204 4014 Small Business Customer Car e 01 204 401[...]

  • Page 134

    134 Appendix www .dell.com | support.dell.com Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-198 -226 T[...]

  • Page 135

    Appendix 135 Latin America Customer T echnical Support (Austin, T e xas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T e xas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 728-4600 or 512 728-3772 Lux em[...]

  • Page 136

    136 Appendix www .dell.com | support.dell.com Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherl[...]

  • Page 137

    Appendix 137 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 F ax 0800 441 566 Nicaragua General Support 001-800-220-1006 Norway (Lysaker) International A[...]

  • Page 138

    138 Appendix www .dell.com | support.dell.com Po r t u g a l International Access Code: 00 Country Code: 351 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/pt/en/emaildell/ T echnical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 F ax 21 424 01 12 Pue r t o R i co G[...]

  • Page 139

    Appendix 139 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com E-mail: support.euro .dell.com/es/es/ema ildell/ Home and Small Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 541 Switchboar d 902 118 541 F ax 902 118 539 Corporate T echnical Support 902[...]

  • Page 140

    140 Appendix www .dell.com | support.dell.com Switzer land (Gene va) International Access Code: 00 Country Code: 41 City Code: 22 We b s i t e : support.euro .dell.com E-mail: swisstech@dell.com E-mail for F rench-speaking HSB and Corporate Customers: support.euro .dell.com/ch/fr/emaildell/ T echnical Support (Home and Small Business) 0844 811 411 [...]

  • Page 141

    Appendix 141 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Car e website: support.euro .dell.com/uk/en/ECare/F orm/Home.asp E-mail: dell_dir ect_support@dell.com T echnical Support (Corpora te/P ref erred Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Suppor[...]

  • Page 142

    142 Appendix www .dell.com | support.dell.com U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT e ch (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) T echnical Support toll-free: 1-800-624-9896 Customer Service toll-free:[...]

  • Page 143

    Appendix 143 R egulator y Notices Electromagnetic In terference (EMI) is any s ign al or e mission, radiated in free space or conducted along power or signal l eads, that endanger s the functioning o f a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly int errupts a licensed radio communications service. Radi[...]

  • Page 144

    144 Appendix www .dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on th e device(s) described in this document in compliance with the requir ements of the official Mexican standar ds (NOM): Exporter: Dell Computer Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México , S.A.[...]

  • Page 145

    145 Limited W arranties and R eturn P olicy Dell-branded hardware products purchased in the U.S. or Canada come w ith either a 90-day , 1-year , 2-year , 3-year , or 4-year limited warranty . T o determine which warranty came w i t h y o u r h ar d w ar e p r o d uc t ( s ) , s e e yo u r p a c k in g s l i p or invoice. The following sections desc[...]

  • Page 146

    146 www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR CONSEQUENTIAL OR INCI DENT AL D AMAGES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABILITY FOR THIRD-P ARTY CLAIMS AGAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST D A T A OR LOST SOFTW [...]

  • Page 147

    147 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in ship ment. W e will return the repair ed or replace[...]

  • Page 148

    148 www .dell.com | support.dell.com • If you are a Government, Educa tion, or Healthcare Customer , or an In dividual Home Consumer who purchased through an Employ ee Purchase P rogram, go to www .dell.com/us/en/pub/topi cs/sbtopic_015_ccare.htm If you do not have Internet access, call y our cust omer care representative or call 1- 800-624-989 7[...]

  • Page 149

    149 • Problems that result from: – External causes such as accident, abuse, misuse, or problems wi th electrica l power – Servicing not authorized by Dell – Usage that is not in accordance with product instructions – F ailure to follow the product instructions or failure to perform pr eventive maintenance – Problems caused by using acce[...]

  • Page 150

    150 www .dell.com | support.dell.com What do I do if I need warranty service? Be fo re th e w ar r an ty ex pi res , pl e as e c al l u s at th e rel ev a nt nu mber listed in the following table. Please also have y our Dell Service T ag or order number avai lable. What will Dell do? During the 90 days of the 90-day limited warranty an d the first [...]

  • Page 151

    151 W e w il l p ay t o s hi p t he pa rt to you if yo u u se an ad dre ss in Can ad a. Ot he rw is e, we wi ll s hi p t he pa rt fre igh t c ol le ct . W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up th e data on th[...]

  • Page 152

    152 www .dell.com | support.dell.com T o return products, you must call Dell Customer Se rvice at 1-800-847-4096 to r eceive a Credi t Return Authoriz ation Number . T o expedite the process of your refund or credit, Dell e xpects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Cr edit R[...]

  • Page 153

    153 T o quali fy for refund or replacement, returned products must be in as-new conditi on, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. 1- Y ear End-User Manufacturer Guarante e (L atin America and the Caribbean Only) Guarantee Del[...]

  • Page 154

    154 www .dell.com | support.dell.com Dell Computer de Chile Ltda Coyancur a 2283, Piso 3- Of.302, P rovidenc ia, Santiago - Chile Dell Comp uter de Col ombia Cor poratio n Carrer a 7 #115-33 Oficina 60 3 Bogota, Colombia Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° Pi so Col. Lomas Alta s 11950 México , D.F .[...]

  • Page 155

    155 Intel ® W arranty Statement for Pentium ® and Celeron ® Processors Only (U.S. and Canada Only) Intel’ s Three Y ear Limited W arranty Limited W arranty Intel warrants that its family of Pentium ® and Celeron ® processors, if properly used and installed, will be free from defects in materials and workmanship and will substantially conform[...]

  • Page 156

    156 www .dell.com | support.dell.com Intel Pentium ® and Celeron ® Pr ocessors are backed by a thr ee-year limited warranty . Please refer to the reverse side of this card f or complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors av ailable. That’ s why we have hundreds of peo[...]

  • Page 157

    Index 157 Inde x A AccessDirect button description, 2 3 system view , 2 3 air vents description, 2 5 - 2 6 , 2 9 system view , 2 5 - 2 6 , 2 9 audio connectors description, 2 4 system view , 2 4 B battery charging, 4 3 checking the charge, 4 3 description, 2 4 , 2 9 installing, 4 5 low-battery warning, 4 3 performance, 4 2 power meter , 4 3 rem ov [...]

  • Page 158

    158 Index 158 Index Ha rd wa re T ro u bl e sh o ot e r , 92 help file accessing, 8 0 I icons adjusting the size, 3 2 IEEE 1394 connecto r description, 2 8 system view , 2 8 Internet connection about, 3 3 options, 3 3 setting up, 3 4 IRQ conflicts, 92 K key bo a rd description, 2 1 fixing problems, 5 3 replacing, 1 0 9 shortcuts, 4 9 system view , [...]

  • Page 159

    Index 159 description, 2 5 system view , 2 5 shutting down your computer , 40 software fixing problems, 8 5 rei ns t al li ng s of tw a re, 8 9 speakers description, 2 1 system view , 2 1 specifications, 114 surge protectors, 39 S-video TV -out connector description, 2 7 system view , 2 7 System Restore, 92 system setu p program commonly used optio[...]

  • Page 160

    160 Index 160 Index[...]