Dell 942 manual

www .dell.com/supplies | support.dell.com Dell™ Phot o All-In-One Printer 9 42 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Using the P rinter • Unde rstanding th e Printer Sof tware • Mainten ance and T roublesh ooting[...]

Ordering Supplies Y our Dell Photo AIO P rinter 942 includes softwar e installed to detect the ink levels in the printer . During a print job, a scr e en appears on your computer to warn you of low ink levels. Y ou can order ink online at www .dell.c om/s upplie s or by phone. NOTE: If your coun tr y is not li sted, contact you r Dell distrib u tor[...]

Notes, Notices, and Cautions NOTE: A NO TE i ndica tes import ant in form ation t hat hel ps you mak e bett er use of your printer . NOTICE: A NOTICE indicate s eith er pote ntial damag e to hardw are or los s of dat a and tell s you how to avo id the p roble m. CAUTION: A CAUT ION indicat es a potential f o r property d amage, pe rsonal injur y , [...]

www .dell. com/supp lies | support. dell.c om[...]

Conten ts 5 Contents 1 Getting Started Understanding t he Printer Parts . . . . . . . . . . . . . . . . . . 11 Setting Up Y o ur Printer . . . . . . . . . . . . . . . . . . . . . . 12 Accessing Y our User’s Guide . . . . . . . . . . . . . . . . . . . . 13 R eplacin g the Op erator P anel . . . . . . . . . . . . . . . . . . . 13 Using t he Op erat[...]

6 Conte nts Copyin g Phot os Withou t a Comput er . . . . . . . . . . . . . . 37 Copyin g Photos Usi ng Y ou r Comput er . . . . . . . . . . . . . 37 Enlarging o r R educing Images or Do c uments . . . . . . . . . . 38 Changi ng Cop y Set tings . . . . . . . . . . . . . . . . . . . . 39 Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Conten ts 7 3 Understanding the Pr inter Sof tware Using the Dell Printer Solution Cent er . . . . . . . . . . . . . . . 53 Using the De ll All-In-One Center . . . . . . . . . . . . . . . . . . 55 Using Pr inting Preference s . . . . . . . . . . . . . . . . . . . . . 57 Printing P references T ab s . . . . . . . . . . . . . . . . . . . . 58 Using D[...]

8 Conte nts 6 Contacting Dell T echnical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 77 Automate d Order -Status S e rvice . . . . . . . . . . . . . . . . . 77 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 78 7 Appendix Limited Warranties and R eturn Policy . . . . . . . . . . . . . . 95 Limited W a rra nty for [...]

CAUTION: S AFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment from potential dama ge. • Use only the po wer cable provide d with this product or t he manufacturer ’s authoriz ed r eplac ement power cable. • Conne[...]

10 CAUTION: SAF ETY INSTRUCT IONS www.dell.com | support .dell.com[...]

Gettin g Started 11 1 Getting Started Understanding th e Printer P arts Number: Part: Descri ption: 1 P aper support P art that supports loaded paper . 2 P aper guide Guide that hel ps the paper feed into the printer properly . 3 T op cover T op of printer t hat holds your do cument or photo flat whil e you scan it. 1 4 3 2 13 9 8 7 11 12 10 6 5[...]

12 Getting Started www.dell.com | support .dell.com Setting Up Y our Printer NOTE: The Dell Photo AIO P rinter 942 suppo rts Micros of t® Wind ows® 2000 and Windows XP . F ollow the instructions on your Setting Up Y o ur Printer poster to install the har dwa r e and software. If y ou encounter problems during setup, see "Set up P roblems&quo[...]

Gettin g Started 13 Y ou ca n use t he Dell P hoto AI O Pri nter 942 to do a variet y of thing s. A f ew impo rtant thi ngs to note: • If your printer is connected to a computer , you can use either the printer operator pane l or the prin ter software to create your projec ts. •Y o u do need to connect your printer to a computer to scan, print,[...]

14 Getting Started www.dell.com | support .dell.com 2 If an English operator panel is installed, r e move it by lifting the panel up. 3 Snap the non-English operator panel into place. 4 Close the top cover .[...]

Gettin g Started 15 Using the Operator P anel Button Description 1 LCD P anel on th e printe r that disp lays sca nning, copying, faxing, an d printing options as well as sta tus and error mes sages. F or mo re informat ion, see "U sing the Op erator P anel " on page 15. 2 Nu mber o f Copie s Selec t the desi red nu mber of copies by us i[...]

16 Getting Started www.dell.com | support .dell.com Operator P anel F unctionality Viewing Ink Le v els T o vi ew your ink cartridge levels: 1 Pre s s Menu on the op erator panel. 2 P ress the up or down arrow on the navigation button to scroll to Ink Levels . 3 Pre s s Select . The ink cartridge levels are displayed. Previe w Scans the document in[...]

Gettin g Started 17 Memory Cards Y our prin ter supports the followi ng memory card types: • CompactFlash T ype I and II •M e m o r y S t i c k •M e m o r y S t i c k P R O •S m a r t M e d i a • Secure Digital • MultiMediaCar d •x D - P i c t u r e C a r d When y ou insert a m edia c ar d into th e slot on the fron t of the p rinter [...]

18 Getting Started www.dell.com | support .dell.com Operator P anel Menus Photo mode Menu Sub-menu item Settings Photo I W ant T o. .. NOTE: Th e I W ant T o... menu is onl y available when a p hoto card i s installed. • View Photos or P ri nt • Save to Computer •S l i d e S h o w • P rint All x Photos P aper Size • 8 1/2 x 11 in.* • 8 [...]

Gettin g Started 19 Mainte nance Ink L eve ls (Pr ess Sele ct .) Change Cartridges (P ress Select .) Align Cartri dge s (P re ss Se lect .) Clean Cartridges (P ress Selec t .) P rint T est P age (Press Selec t .) Defaults Restore Defaults (Pr ess Select .) P aper T ype • Auto-Detect* •P l a i n • Coated •G l o s s y • T ranspar ency Photo[...]

20 Getting Started www.dell.com | support .dell.com Langua ge • Engli sh* •F r e n c h •G e r m a n •S p a n i s h •I t a l i a n •B r a z i l i a n • R ussian •D u t c h •G r e e k •P o l i s h •K o r e a n • Japanese • Simpl ifie d Chinese • T raditional Chine s e Clea r Se ttin gs Wh en • After 2 mi nutes* • Never[...]

Gettin g Started 21 Fa x m o d e Menu Sub-menu item Settings Mainte nance Ink L eve ls (Pr ess Sele ct .) Change Cartridges (P ress Select .) Align Cartri dge s (P re ss Se lect .) Clean Cartridges (P ress Selec t .) P rint T est P age (Press Selec t .) Defaults Restore Defaults (Pr ess Select .) Langua ge • Engli sh* •F r e n c h •G e r m a [...]

22 Getting Started www.dell.com | support .dell.com Copy mode P ower Save (th e scr een saver shown below a ppears on screen un til th e printer en ters P ower Save) • 10 mi nute s* • 20 mi nutes • 30 mi nutes • Immediate Menu Sub-menu item Settings Copy Copy Quality • Automatic* •D r a f t •N o r m a l •P h o t o Brig htness (Press[...]

Gettin g Started 23 Size of Ori ginal • Automatic* • 2 1/4 x 3 1/4 in . • 3x5 in. • 3 1/2 x 5 in. •4 x 6 •5 x 7 • 8x10 • 8 1/2 x 11 in. •A 6 •A 5 •B 5 •A 4 •L •2 L • Hagaki Mainte nance Ink L eve ls (Pr ess Sele ct .) Change Cartridges (P ress Select .) Align Cartri dge s (P re ss Se lect .) Clean Cartridges (P ress Se[...]

24 Getting Started www.dell.com | support .dell.com Langua ge • Engli sh* •F r e n c h •G e r m a n •S p a n i s h •I t a l i a n •B r a z i l i a n • R ussian •D u t c h •G r e e k •P o l i s h •K o r e a n • Japanese • Simpl ifie d Chinese • T raditional Chine s e Clea r Se ttin gs Wh en • After 2 mi nutes* • Never[...]

Gettin g Started 25 Scan mode Menu Sub-menu item Settings Mainte nance Ink L eve ls (Pr ess Sele ct .) Change Cartridges (P ress Select .) Align Cartri dge s (P re ss Se lect .) Clean Cartridges (P ress Selec t .) P rint T est P age (Press Selec t .) Defaults Restore Defaults (Pr ess Select .) Langua ge • Engli sh* •F r e n c h •G e r m a n ?[...]

26 Getting Started www.dell.com | support .dell.com Print Media Guidelines P ower Save (th e scr een saver shown below a ppears on screen un til th e printer en ters P ower Save) • 10 mi nute s* • 20 mi nutes • 30 mi nutes • Immediate Load up to: Make su re: 100 she ets of plain paper • The paper i s loaded verti cally against t he right [...]

Gettin g Started 27 20 sh eets of banner paper • Y ou remove any paper from the paper support before inserting banner paper . • Y ou place a stack of banner paper on or behin d the printer , wit h only the number of shee ts required . NOTE: Y o u must select A4 Banner or Letter Banner paper size in Pri nt i ng Preferences . Failure to do so wil[...]

28 Getting Started www.dell.com | support .dell.com L oad ing P aper 1 Fa n t h e p a p e r . 2 Place the paper aga inst the guide on the right s ide of the paper support. 3 Squeeze and slide the left paper guide to the left edge of the paper . 25 greeting cards, index cards, postcards, or photo cards • The p rint side of the card s fa ces up. ?[...]

Gettin g Started 29 NOTE: Do not for ce paper into the pr inter . The paper shoul d be flat ag ainst the paper sup port sur face an d the ri ght edge s hould be flush agai nst the righ t paper g uide. Understanding th e Automatic P a per T ype Sensor Y our pri nter has an a utomatic pape r type sensor that detect s the followi ng paper ty pes: •P[...]

30 Getting Started www.dell.com | support .dell.com T o choose pape r size: 1 W ith your document ope n, click Fi l e → Pri n t . 2 In the Pr i n t di alog b ox , c li ck P referenc es or Pr o p e rt i e s (de pending on your program or ope rati ng syst em) . The Pr i n t i n g Pr e f e r e nc es scree n ap pears . 3 On the Pa p e r S e t u p tab[...]

Gettin g Started 31 Placing Y our Document on the Scanner Glass 1 Open the top cover . 2 Place your document face down on the scanner glass in the lower right corner . NOTE: Make sure the u pper left cor ner of the front o f the item aligns w ith the arro w on th e printer .[...]

32 Getting Started www.dell.com | support .dell.com 3 Close the top cover .[...]

Usin g the Prin ter 33 2 Using the Printer Prin ting Printing a Document 1 T urn on yo ur computer and printer , and mak e sure they are connected. 2 Load the paper with the print side facing up. F or more information, see "Loading P aper" on page 28. 3 W ith your document ope n, click Fi l e → Pri n t . 4 Customize your print sett ings[...]

34 Using th e Printer www.dell.com | support .dell.com 3 W ith your document ope n, click Fi l e → Pri n t . 4 Customize your print sett ings: a Click P refere nces , Pr o p e r t i e s , Options , or Setup (depending on th e program or ope rati ng syst em) . The Pr i n t i n g Pr e f e r e nc es dial og bo x appe ars. b On the Quality/Co pies ta[...]

Usin g the Prin ter 35 1 Load the photo paper with the pri nt (glossy) side fa cing up. F or mor e information, see "Lo ading P aper" on page 28. 2 Mak e sur e you have a photo cartridge and a co lor cartridge installed. 3 W ith your document o pen, click Fi l e → Pri n t . 4 T o custo miz e your p rint settin gs, c lick P references , [...]

36 Using th e Printer www.dell.com | support .dell.com 4 Place your document on the scanner glass and mak e sure the upper left corner aligns with the arrow on the printer . F or more information, see "Placing Y our D ocument on the Scanner Glass" on p age 31. 5 Close the top cover . 6 If you wa nt to make more than one copy , p r ess the[...]

Usin g the Prin ter 37 Copying Photos Without a Computer 1 Load the photo paper with the pri nt (glossy) side fa cing up. F or mor e information, see "Lo ading P aper" on page 28. 2 Open the top cover . 3 Place your photo on the scanner glass and mak e sur e the upper left corner aligns with the arrow on the printer . F or more informatio[...]

38 Using th e Printer www.dell.com | support .dell.com Enlarging or R educing Images or Documents If you ar e using your printer without a computer , you can enlarge or r educe your document by 25, 50, 1 00, 150 , 200 pe rcent, and F it-to options using the operator panel. If you ar e using your printer with a computer , you can enlar ge or re duce[...]

Usin g the Prin ter 39 4 Click Pr e v i e w N o w . 5 In the Creative T asks section, select Enlarge or reduce an image . 6 F ollow the instructions on the screen to select the size of your new image. 7 When you finish cus tomizing your image , click Pri nt No w . Changing Copy Settin gs 1 Click Start → Pr o g ra m s or All P rograms → Dell Pri[...]

40 Using th e Printer www.dell.com | support .dell.com 6 When you finish cus tomizing your co py sett ings, click OK , and then click Copy Now . Scanning Scanning Document s 1 T urn on yo ur computer and printer , and mak e sure they are connected. 2 Open the top cover . 3 Place your document on the scanner glass and mak e sure the upper left corne[...]

Usin g the Prin ter 41 9 In the Send scanned imag e to : drop-down menu, select the p hoto program you want to use. NOTE: If the pr ogram you want to u se is not l isted, sele ct Search fo r more... in the drop- down menu. On the next screen , click Add to locate and add yo ur program t o the list . 10 Change any sett ings. 11 When you finish custo[...]

42 Using th e Printer www.dell.com | support .dell.com Editing Scanned T ext Usin g Optical Character Recogni tion (OCR) Optical Character Recognition (OCR) software converts a scanned i mage into editable text within a w ord p rocessing program. T ext edit ors such a s W or dP ad may need certain filt ers loade d; check with your software manufact[...]

Usin g the Prin ter 43 E-mailing a Scanned Image or Document T o send scanned imag es or documents through e-mail: 1 T urn on yo ur computer and printer , and mak e sure they are connected. 2 Open the top cover . 3 Place your document or photo on the scanner glass and make sur e the upper left corner aligns with the arrow on the printer . F o r mor[...]

44 Using th e Printer www.dell.com | support .dell.com F or W indows 2000, F ax Service Management is automatically installed. Installi ng Microsoft F ax Console in Windows XP 1 Click Start → Settings → C ontrol P a nel . Under Pi c k a C at e g o r y , click Add or Remove Pr o g ra m s . The Add or Remove Programs dialog box op ens. 2 Click Ad[...]

Usin g the Prin ter 45 NOTE: The TSID is mand ator y in some area s . 10 Click Next . NOTE: Steps 10 -13 only occu r if you enabl ed your machin e to receive faxes i n step 6. 11 On the Called Subscriber Identification (CS ID) scr een, type the CSI D (appears to confirm that the fax is being se nt to the correct recipien t) that you want i n the CS[...]

46 Using th e Printer www.dell.com | support .dell.com 4 In the Dell All-In-O ne Center you can either : •I n t h e Scan or Fa x section, you can send a single or multiple page fax. F i rst, customize your fax job by answeri ng the questions that appear on your screen. T o send a single page fax, click Fa x N o w . T o send a multiple page fax, c[...]

Usin g the Prin ter 47 Viewing Sent and R eceived F ax es Using F ax Console or F ax Serv ice Management NOTE: Only faxes sen t and rece ived by Fax Console ca n be seen by Fax Conso le. 1 Click Start → Pr o g ra m s or Al l Pro gram s → Accessories → Communicatio ns → Fa x . 2 Click Fa x C o n s o l e or Fax Service M anageme nt . View r e[...]

48 Using th e Printer www.dell.com | support .dell.com Using Y our Printer in Photo Mode Y ou can use your Dell Photo AIO Printer 942 to perform many photo -printing functions, even if it is not connected to a computer: • P rint thumbnails of the photos stored on your memory card • P rint photos directly from a memory car d • Change photo siz[...]

Usin g the Prin ter 49 The card r eader has two slots to accommodate these media and a small light that blinks indicating the car d is being r ead or is transmitting data. NOTE: Do not remove the card whi le it is being read. Data c orr uption can occur . Memory card orientation Before you insert your memory car d, consider the following informatio[...]

50 Using th e Printer www.dell.com | support .dell.com 3 T urn on yo ur digital camera. Refer to the instructions included with your camera for selection of the appropriate camera USB settings and P ict Bridge connection and usage information. NOTE: For many digital cam eras, there are two USB mod e selections: co mputer and p rinter (or PTP). F or[...]

Usin g the Prin ter 51 T o r otate the photo: a P ress the Menu button. b P ress the down arrow on the navigati on button to scroll to Rotate 9 0 degrees . c P ress the Select button. T o p review the photo before you print, press the Pr e v i ew butto n. 4 P ress the Color button to print the photo s in color or pr ess the Black button to p rint t[...]

52 Using th e Printer www.dell.com | support .dell.com[...]

Understa nding the Printer So ftware 53 3 Understanding the Printer Software The printer softwar e includes: • Dell P rinter Solution Center — P ro vides maintenance and troubleshooting help, basic usage information, and how-to’s for cr eating p rojects. • Dell All-In-One Center — Allows you to perform va rious scan, copy , fax, and print[...]

54 Understa nding the Printer So ftware www.dell.com | support .dell.com How T o tab • Learn about basic fe atures — Select a feature from this drop-down list and cli c k Vi e w for more in for mat ion . • How to p rint/scan /copy/fax drop -down list — Select a function from this drop-down list and click Vi e w for more information. • Pr [...]

Understa nding the Printer So ftware 55 Advanced tab • Pr i n t i n g S t a t u s butto n — Clic k thi s button to see y our option s for di spla ying printin g status information on your scr een. • Networking button — Cl ick this butt on to see your netw orking opti ons. • About button — Click this button to view s o ftwar e version in[...]

56 Understa nding the Printer So ftware www.dell.com | support .dell.com • P review images you want to print or copy . • Manage phot os (copy them to folders, print them, perfo rm creative copying) . T o access the Dell All-In-One Center: Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 942 → Dell A[...]

Understa nding the Printer So ftware 57 Using Printing Preferences Pr i n t i n g Pr e f e r e n ce s allows you to change the various printer settings. Y ou can change your printer sett ings in Pri nting Preferences depending on the type of project you want to create. T o access Printing P references : 1 W ith your document o pen, click Fi l e →[...]

58 Understa nding the Printer So ftware www.dell.com | support .dell.com Printing Prefe r ences T abs Pr i n t i n g Pr e f e r e n ce s includes three main tabs. Using Dell Picture Studio v2.0 In Dell P icture Studio v2.0, yo u can e xplore digital photography and learn how to or ganize, create, or prin t photos. T here ar e four compone nts to th[...]

Understa nding the Printer So ftware 59 Using the M emor y Card Manager Memory Card Ma nager (MCM) allows you to displa y , manage, edit, print, and save photos from your memory car d to your computer . T o launch Memory Card Manager: 1 Insert a memory car d into the memory card s l ot on the front of the printer . 2 Pre s s Save t o PC on the op e[...]

60 Understa nding the Printer So ftware www.dell.com | support .dell.com Ink Managemen t Each time yo u print a jo b, the ink l evel screen appea rs indica ting the amoun t of ink remaining as well as the appoximate number of pages r emaining. The number of pages can fluctuate initially after a new cartridge is installed and will provide a mor e ac[...]

Understa nding the Printer So ftware 61 If your black ink cartridge is out of ink, you can choose to print black from the color ink cartridge by se lecti ng Compl ete-A-Print befor e clicking the Continue P rinting button. If you select Complete -A-Print and click Contin ue Printi ng , P rocess Black will b e used for all black pri nt ing until the[...]

62 Understa nding the Printer So ftware www.dell.com | support .dell.com[...]

Ink Cart ridge Mai ntena nce 63 4 Ink Cartridge Maintenance R eplacing Ink Cartr idges CAUTION: Before per forming any of the procedures listed in this section, read and follow the "CAU TION: SAFETY INST RUCTIONS" on page 9 . Dell ink cartridges ar e available only through Dell. Y ou can order mor e ink online at www .dell.c om/s upplie s[...]

64 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with your photo cartridge (sold separa tely), or dispose of them properly . 6 If you [...]

Ink Cart ridge Mai ntena nce 65 NOTE: The illustration below shows a black cartridg e and a color cartridge (u se for normal printing) . For photo printi ng, use a pho to cartridg e and a col or cartridge. 7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secur e i n the left ink cartridge carr ier and the color ink car[...]

66 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner supp ort up while lowering the printer unit until it is completely closed. Aligni ng Ink Cart ridges Y our printer can align th e ink cartridges when they are installed or r eplaced. T o v erify your ink cartridges [...]

Ink Cart ridge Mai ntena nce 67 T o align the ink cartridges: 1 Load plain paper . F or more information, see "Loading P aper" on page 28. 2 Click Start → Pr o g ra m s or Al l P rog rams → Dell P rinters → Dell P hoto AIO P r int er 942 → Dell P rinter Solution Center . 3 Click the Maintena nce tab. 4 Click Alig n to fix bl urry [...]

68 Ink Cart ridge Mai ntenan ce www.dell.com | support .dell.com[...]

T roublesh ooti ng 69 5 T roubleshooting F ollow these tips when y ou troubleshoot your prin ter: • If the printer does not work, ensure that the printer is properly conne cted to the electrical outlet and computer , if using a computer . • If an error me ssage app ears on the ope rator panel di splay , write down the e xact message. Setup Prob[...]

70 T roubl eshoo ting www.dell.com | support .dell.com Re moving and R einstalling Soft ware If your printer does not function properly or communication error messages appear when using your prin ter , you c an r emove and reinstall the printer s oftware. D ETERM INE IF THE PRIN T ER SOFTWARE IS INSTALLED — Click Start → P rograms or All Pr o g[...]

T roublesh ooti ng 71 1 Click Start → Pr og r a m s or All P rogra ms → Dell Printe rs → Dell Photo AIO P ri nter 942 → Uninstall De ll Photo A IO P rinter 942 . 2 F ollow the instructions on the screen. 3 Restart your computer . 4 Insert th e Drivers a nd Utilities CD, and then follow the instructions on the s cr een. If the installation s[...]

72 T roubl eshoo ting www.dell.com | support .dell.com General Problems Fa x P r o b l e m s Pa p e r P r o b l e m s M AKE SU RE YOU LOAD ED THE PAPER CO RRE CTLY — F or more information, see "L oading P ape r" on page 28 M AKE SU RE YOU TURN ED ON BOTH YO UR PR INTER AND YOUR CO MPUTER AND THE USB CABLE IS PR OPERLY CONNECT ED E NSURE[...]

T roublesh ooti ng 73 C HECK FOR A PAPER JAM — Using your printer and your compu ter • F ollow th e instruction s on the screen for clearing the paper jam. Using your printer only If the paper jam is located in the paper support: 1 T urn off your print er . 2 F irmly gras p the paper and gently pull it from the pri nter . 3 T urn on yo ur print[...]

74 T roubl eshoo ting www.dell.com | support .dell.com Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Ink Low Al ert The ink ca rtridge is running low on ink. The Low Ink Alert occurs when your ink cartridg es reach le vels o f 25 p[...]

T roublesh ooti ng 75 Improving Pr int Qual ity If you ar e not satisfied with the print quality of your documents, there are several differ ent ways to improv e the pr int qualit y . • Use the appro priat e pap er . F or exam ple, us e Dell P r emium Ph oto P aper if you ar e printin g photos with a pho to ink cartr idge. • Use paper tha t is [...]

76 T roubl eshoo ting www.dell.com | support .dell.com[...]

Contac ting Dell 77 6 Contacting Dell T echnical Assi stance If you need help with a technical problem, Dell is r eady to assist you. 1 Call techni cal suppo rt from a tel ephone near or at the printe r so that tec hnical suppo rt can assist you with any necessary procedures . When calling Dell, use your Express Service Code to help expedite the ro[...]

78 Contac ting Dell www.dell.com | support .dell.com Contacting Dell T o co ntact Dell electronically , you can access the following websites: • www . dell.com • supp ort.d ell. com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcar e, and medium/large business custo mers, including P remie[...]

Contac ting Dell 79 When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a lo cal or an int ernational opera t or . Coun try ( City) International Acce ss Code Country Code City Code Depar tment Name or Ser vice Ar[...]

80 Contac ting Dell www.dell.com | support .dell.com Anguilla Gene ral Support toll-free: 80 0-335-00 31 Antigua an d Barbuda Ge neral Support 1-800-8 05-5924 Argent ina (Buenos Aire s) Internat ional Acc ess Code : 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar T ech S upport an d Custom er C are t oll-free: 0 -800-444 -0733 Sal[...]

Contac ting Dell 81 Belgium (Brussels ) Inte rnational Access C ode: 00 Country Code: 32 City Code: 2 We b s i t e : su pport.euro.dell.com E-mail: tech_be @dell.com E-mail f or Fr ench Speak ing Cust omers: support.euro.dell.com/be/ fr/emaildel l/ T echnica l S uppo rt 02 4 81 9 2 88 Customer Care 02 481 91 1 9 Corporate Sales 02 481 91 0 0 F ax 0[...]

82 Contac ting Dell www.dell.com | support .dell.com Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Suppor t, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T ech Support website : support.ap.dell.com/china T ech Support E-mai l: cn_support@dell .com T ech Support F ax 818 13 50 Home [...]

Contac ting Dell 83 Czech Republic ( P ragu e) Inte rnational Access C ode: 00 Country Code: 420 City Code: 2 We b s i t e : su pport.euro.dell.com E-mai l: c zech_ dell@ dell. com T echnical Suppor t 02 2186 27 27 Customer Care 02 2186 27 11 F ax 02 2186 27 14 T echF ax 02 2186 27 28 Swi tchb oar d 02 2186 27 11 Denmar k (Cope nhagen) Inte rnation[...]

84 Contac ting Dell www.dell.com | support .dell.com Fi n l a n d (H e l s i n k i ) Internat ional Acc ess Code : 990 Country Code: 358 City Code: 9 We b s i t e : support.eur o . dell.com E-mail: fin_support@del l.com E-mail Support (servers): Nordic_support@dell .com T echnica l Support 09 253 313 60 T echnical Support Fax 09 253 31 3 81 Relatio[...]

Contac ting Dell 85 Ger many (Lan gen) Inte rnational Access C ode: 00 Country Code: 49 City Code: 6103 We b s i t e : su pport.euro.dell.com E-mai l: tech_ supp ort_ centr al_e urope@d ell.co m T echnic al Suppo rt 06103 7 66-720 0 Home/Small Busines s Customer Care 0180-5-22 4400 Global Se gment Cus tomer C are 06103 7 66-957 0 P referred Accoun [...]

86 Contac ting Dell www.dell.com | support .dell.com India T echni cal Support 1600 33 80 45 S a l e s 1 6 0 03 38 0 4 4 Ireland (Cherrywood) Internat ional Acc ess Code : 16 Country Code: 353 City Code: 1 We b s i t e : support.eur o . dell.com E-mail: dell_d ire ct_support@de ll.com T echnica l Support 185 0 54 3 54 3 U.K. T echnica l Support (di[...]

Contac ting Dell 87 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : support .jp.dell.com T echnic al Suppo rt toll- free: 0120- 981-690 T echnical Suppor t ou tside o f Ja pan 044 -556 -3468 Custom er Care 044-556- 4240 Korea (Seoul) Inte rnational Access C ode: 001 Country Code: 82 City Code: 2 T ec[...]

88 Contac ting Dell www.dell.com | support .dell.com Malay sia (Penang) Internat ional Acc ess Code : 00 Country Code: 60 City Code: 4 T echnical Support toll -free: 1 800 888 298 Customer Service 04 633 4949 T ransaction Sa les toll-fr ee: 1 800 888 20 2 Corporate Sales toll-free: 1 800 888 213 Mexic o Internat ional Acc ess Code : 00 Country Code[...]

Contac ting Dell 89 Netherla nds (Ams terdam) Inte rnational Access C ode: 00 Country Code: 31 City Code: 20 We b s i t e : su pport.euro.dell.com E-mail (T echnical Support): (Enterprise): n l_server_support@dell.com (Latit ude): nl_lat itud e_suppo rt@dell .com (Inspiron): nl_in spiron_support@del l.com (Dim ensio n): nl_d imen sion_supp ort@dell[...]

90 Contac ting Dell www.dell.com | support .dell.com Nor way (Lys aker) Internat ional Acc ess Code : 00 Country Code: 47 We b s i t e : support.eur o . dell.com E-mail Support (portabl e computers): nor_nbk_support@de ll.com E-mail Suppor t (deskt op computers ): nor_support@dell .com E-mail Support (servers): nordic_se rver_supp ort@de ll.com T e[...]

Contac ting Dell 91 St. L ucia General Supp ort 1- 800-882- 1521 St. V in cent and th e Grenadin es Ge neral Supp ort toll-free: 1- 877-270- 4609 Singap ore (Singapore ) Inte rnational Access C ode: 005 Country Code: 65 T echnical Support toll-free: 800 6011 051 Custome r Service (P enan g, Malaysi a) 604 633 4949 T ransact ion Sales toll -free : 8[...]

92 Contac ting Dell www.dell.com | support .dell.com Sweden (Uppl ands V asby) Internat ional Acc ess Code : 00 Country Code: 46 City Code: 8 We b s i t e : support.eur o . dell.com E-mail: swe_su pport@dell.com E-mail Suppor t for Lati tude and I nspiron: Swe-nbk_ kats@d ell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Ser[...]

Contac ting Dell 93 T urks and Caicos Islands Gener al Support toll -free: 1-866-5 40-3355 U.K. (Bracknell) Inte rnational Access C ode: 00 Country Code: 44 City Code: 1344 We b s i t e : su pport.euro.dell.com Customer Care website: support.euro.dell.com/uk/e n/ECare/Form/Home.a sp E-mail: dell_direct_support@dell .com T echnical Support (Corporat[...]

94 Contac ting Dell www.dell.com | support .dell.com[...]

Append ix 95 7 Appendix Limited W arr anties and R etu rn P o licy Dell-branded har dware products purchased in the U.S. come with either a 90-da y , 1-year , 2-year , 3-year , or 4-year limited warranty . T o determine which warranty came wit h your har dwar e product(s), see your packing slip or invoice. The foll o wing sect ion describes t he li[...]

96 Append ix www.dell.com | support .dell.com THIS W ARR ANTY GIVES YO U SPEC IFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO JURISDICTION ). DELL'S RESPONSI BILITY FOR MALFUNCTIONS AND D E FECTS IN HARD W AR E IS L IMITED TO REP AIR AND REPLACEMENT AS SET FOR TH IN THIS W ARRAN[...]

Append ix 97 The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not e xtended if we repair or re place a warranted product or any parts. Del l may change the availabi lity of limited warranti e s, at it s discr etion, but any c hanges will no t be retroactiv e. What do I do if[...]

98 Append ix www.dell.com | support .dell.com When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must r e turn the products to us in their original or equivalent packaging, pre pay ship ping charges, a nd insur e the shipment o r accept the risk if the product is lost or damaged in sh[...]

Append ix 99 How will you fix my product? W e use new and r efurbished parts made by various manufacturers in p e rforming warranty r epairs a nd in building r eplacement part s and sys tems. Re furbished part s and systems a re parts or systems that have b ee n r eturned to Dell, some of which wer e never used by a cust omer . All parts and system[...]

100 Appe ndix www.dell.com | support .dell.com • New Hardwar e Products and Accessories - U n less you have a separate agr eement with Dell, all har dw ar e, accessories , peripherals, parts, and unopened softwar e still in its sealed package, ex cluding the products listed below , may be r eturned within tw enty-one (21) days from the date on th[...]

Append ix 101 Dell Inc. Ink and T oner Cartridges Limit ed W arranties Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be fr ee from defects in materia l and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be fr ee from defects in material and [...]

102 Appe ndix www.dell.com | support .dell.com DELL DOES NOT A CCEPT LIABILITY BEY OND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR SPECIAL, INDIRECT , CONSEQUENTIAL OR INCIDENT AL D AMAGES, INCL UDING, WITHOUT LIMIT ATIO N, ANY LIABI LITY FOR THIRD-P ARTY CL AIMS AGAI NST Y OU FOR DAMAGES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE[...]

Append ix 103 The Software is protected by United States copyright laws and international treaties. Y ou may mak e one copy of the Softwar e solely for backup or archival purposes or transfer it to a s ingle hard d isk provided you k eep the original solely for backup or archival p urposes. Y ou may not r ent or lease the S oftware or copy the wri [...]

104 Appe ndix www.dell.com | support .dell.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHA TSOEVER (INCL UDING, WITHOUT LIMIT A TION, DAMAGES FOR LOSS OF BUSINESS PROF ITS, BUSINESS INTERRUPTION, LOSS OF BUSIN E SS INFORMA TION, OR OTHE R PECUN IAR Y L OSS) AR ISING OUT OF US E OR INA BILITY TO USE THE SOFTW ARE, EVEN IF A[...]

Append ix 105 Electromagnet ic Compatibilit y (EMC) is the abili ty of items o f electronic e quipment t o function properly toge ther in the electronic environme nt. While this device has been desi gned and determ ined to be compliant wi th regulatory age ncy limits for EMI, there is no guara ntee that interf eren ce will not occur in a particula [...]

106 Appe ndix www.dell.com | support .dell.com • Reorien t or relocate the receiving antenna. • Increase the separation betw een the equipm ent and the receiver . • Connect the e quipment into an outlet on a circuit di fferent from that to which the re ceiver is connected. • Consult the dealer or an experienced radio/television technician f[...]

Index 107 Inde x A aligning ink cartridg es, 66 B bor d erless printi ng, 34 C cards loading, 2 8 cartridges, ink aligning, 6 6 rep l ac i n g , 6 3 cleaning ink cartridge nozzles, 6 7 copies, 35 copying softwa re, 3 6 D Dell contacting, 7 7 Dell All-In-One Center accessing, 5 6 Copy section, 5 6 Creat ive T asks s ectio n, 5 6 Pre v ie w s e c t i[...]

108 Inde x envelopes , 2 7 greeting cards, 2 8 inde x car ds, 2 8 iron-on trans fe rs, 2 8 photo ca rds, 2 8 phot o paper , 2 8 post cards , 2 8 transpar encies, 2 8 M Memory Car d Manager accessing, 5 9 using, 5 9 memory card, inserting CompactFlash, 4 9 Memory Sti ck, 4 9 MultiMedi a, 4 9 Secur e Digital, 4 9 SmartMedia , 4 9 messages, error P ap[...]