Dell B5460DN manual

Dell B54 60dn L as er Pri nter Use r's Guid e May 201 2 www .dell.co m | support.de ll.com Tra demarks Info rmat ion in thi s docu ment is s ubj ect to c han ge wi thout n otic e. © 2012 De ll, In c. All r igh ts r eserve d. Repro duction of this mate r i a l in any manner what soever without t he written permission o f Dell Inc. is strict ly[...]

Cont ents Safe ty in formati on...... ..... ........... ..... ........... ..... ............ ..... ........... ..... ........... 6 Learn ing about th e prin ter....... ............... ........ ................ ....... ................ ...... 8 Findi ng infor mati on abou t the printer .... ... ..... ...... ... ...... ...... ... ...... ...... .. ...[...]

Printin g a document ........... ....... ............. .............. ...... .............. ...... .............. ............ ....... .... .......... ...... ............. 7 2 Adjusti ng t oner darkness .... .............. ............ ........ ............ ........ ............ .............. ....... ............ ........ ...... ............. 7 2 [...]

Main taining the pr inte r...... ........... ..... ........... ..... ........... ..... ........... ..... ......13 7 Estim ated n umber of r emainin g pages. ... ...... ..... ... ...... ...... ... ...... .. ...... ...... ... ..... ...... ... ...... ..... ... ...... .. . ....1 37 Clean ing the printer ..... ..... ... ...... ..... ... ...... .. ......[...]

Embed ded Web Server d oes no t open.. ..... ... ..... ... ..... ..... ... ..... ..... ... ..... .. ...... ..... .. ...... ..... .. ...... ..... .. .... ...2 22 Conta cting technic al supp ort.... ... ..... ...... ... ..... ...... ... ..... ...... ... ...... .. ...... ..... .... ..... ...... .. ...... ...... .. . .. ...... ....2 23 App endix ......[...]

Safety informat ion Connec t the powe r cord to a properly gro unded e lectrical outlet that is near the product and easily ac cessible. Do not pl ace or use thi s produ ct near water or wet locati ons. CAUTION— POTENTIA L INJU RY: This pr oduct uses a laser . Use of cont rols o r adjustment s or per forman ce of proc edures other than those s pe[...]

This pr oduct is des igned, t ested, and approve d to meet stri ct globa l safety s tandard s with the use of spec ific manufac turer ' s compo nents. The saf ety feat ures of some pa rts may not always be o bvious . The manuf acturer i s not responsible f o r th e use of other replacement par ts. CAUTION— POTENTIA L INJU RY: Do not cut, twi[...]

Learning about the printer Find ing in for matio n abo ut the pr int e r Wh at are you lo oking for? Fi nd it here In itial setup in struc tion s: • Connecting the printer • Instal ling the prin ter s oftwa re Setup documentation—The setup documentation came with the p rinter. Additional setup and instructi ons for using the pr inter: • Sel[...]

Wh at are you lo oking for? Fi nd it here • Software and Drivers—Certifi ed drivers for my printer and instal lers for Dell pri nter soft war e • Rea dme f il es—L ast ‑ mi nute technical changes, or a dvanced technical r efer ence materials for experi e n c ed us er s or technician s Sof twa re an d Doc ume nta ti on CD • Suppl ies and[...]

1 2 3 4 5 1 Right s ide 305 mm ( 12 i n.) 2 Front 508 mm (20 in.) 3 Left si de 305 mm (12 in .) 4 Rea r 305 mm (12 in.) 5 Top 115 mm (4.5 in. ) Pr inter co nfig ura tions Basi c model 1 2 4 3 1 Standard bin 2 Pri n ter co n trol pa ne l 3 Multipurpose f eeder 4 Standard 5 50 ‑ s heet tray (T ray 1 ) Learning about the pri nter 10[...]

Fully conf igured mod el CAUTION—TIP P ING HAZARD: Flo or-mounted configurat ions requ ire addit ional furnit ure for sta bility. You mu st use eit her a printer sta nd or printer base i f you are usi ng a high- capacity tray or m ore than one op tion. If you purc hased a printer wi th a simi lar conf iguration , you ma y need add it ional furnit[...]

Us ing t he prin ter cont rol p an el 1 2 3 4 5 6 7 8 9 10 Use the To 1 Disp lay • View the printer status . • Set up and operate the pri nter. 2 Select button Submit chang es made in the printer setti ng s. 3 Arrow buttons Scroll up and down or left an d right. 4 Keypad Enter numbers, l etters, or symbols. 5 Sleep button Enable Sl eep mode or [...]

Indicator light color and its corre sponding printer status In dicator li ght Pri nte r sta tus Off The pr i nter i s off or i n Hibernate m ode. Blinking green The pr i nter i s warming up, processing data, or printing . So lid gree n The pri nter is on , bu t idle. Blinking red The pr i nter r equires user intervention . Sleep button light color [...]

Additional printer setup Ins talling i nternal option s CAUTION—SHOC K HAZARD : If you a re accessing t he controller b oard or in stalling op t i onal hardware o r me mory devices some t im e after setting up t he printer , then turn the print er off, and then unplug the p ower cor d from the elec trical out let before c ontinuing. If you have a[...]

2 Using a sc rewdriver, loo sen the screw s on the cont roller board s hield. 3 Remove th e c o nt r oller board sh ield. 1 2 4 Use the fo llowing illus tration to loc at e the a ppropriate c onnector: Warning—Pot ential D amage: Controller bo ard electronic components ar e easily dam aged by static electricity. Touc h somet hing me t al on the p[...]

1 2 3 1 Internal Solutions Port or printer har d disk connector 2 Opti on card conn ect or 3 Memo ry card con nector 5 Alig n the screw s with t he holes on t he contro ller bo ard shield, and then r eattach the contr oller boar d shield. 1 2 Addit ional prin ter setup 16[...]

6 Tighte n the scr ews on the contro ller boa rd shield. 7 Reatta ch the contr oller board acces s cove r. 2 1 Installing a memory card CAUTION—SHOC K HAZARD : If you a re accessing t he controller b oard or in stalling op t i onal hardware o r me mory devi ces som etime after setting u p the prin ter, the n turn th e printer off, and unplug the [...]

An optiona l mem ory card can be purchas ed sepa rately and attached to the contr oller boar d. 1 Ac ces s t he co ntro lle r b oa rd. For mo re inf ormation, see “Acc essing the controlle r boa rd” on page 1 4. 2 Unpac k the me mory c ard. Warning—Pot ential D amage: Do not touc h the connec tion point s along t he edge of the card. Do ing s[...]

Ins talli ng an Int ern al S olu ti ons Po rt The co ntroller board su pports one opti onal Int ernal Solut ions Por t (ISP). Note: T his task requ ires a fla thead scre wdriv er. CAUTION—SHOC K HAZARD : If you a re accessing t he controller b oard or in stalling op t i onal hardware o r me mory devi ces som etime after setting u p the prin ter, [...]

4 Remove the metal cover from the ISP opening. a Loosen the screw. b Lif t the m etal cover, and then pull i t out completely. 1 2 3 5 Align t he posts of the plast ic bracket to the ho les on the con troller board cag e, and then pr ess the p lastic brac ket on th e controller board cag e until it c licks in to p la ce . No te: M ake sure t hat th[...]

6 Install th e ISP on t he plastic b racket. No te: H old the IS P at an angle ove r the plast ic bracket so that a ny overhang ing connect ors wil l pass throug h the ISP opening in t he c o ntroller boa rd cage. 7 Lowe r the ISP towa rd the plas tic br a c ket unti l the ISP is s eated bet ween the guid es of the plasti c brack et. Addit ional pr[...]

8 Use the pr ovided thumbscr ew fo r the ISP to a ttach the p lastic b racket to th e ISP. No te: T urn the s c r ew clockwise , enough to hold the ISP in place, bu t do not tig hten it yet. 9 Attach the two pr o vided screws to sec u re the I SP mountin g brack et to the con troller boa rd shield. 10 Tighte n the th umbscrew that is att a c hed to[...]

11 Connec t the ISP so lution i nterface c able in t o the rec eptacle of the contr oller boar d. No te: T he plugs an d rece ptacles ar e color- coded. Instal ling a n optional c ard CAUTION—SHOC K HAZARD : If you a re accessing t he controller b oard or in stalling op t i onal hardware o r me mory devi ces som etime after setting u p the prin t[...]

3 Holdin g the car d by its side s, align the plastic pins (1) on t he card with the ho les (2) o n the cont roller boa rd. 1 2 4 Push t h e card firmly int o place as show n in the illust ration. Warning—Pot ential D amage: I m pr oper inst allation of th e card may cau se damage to th e card a nd the co nt rol le r bo ard. No te: T he entire le[...]

Instal ling a print er hard disk Note: T his task requ ires a fla thead scre wdriv er. CAUTION—SHOC K HAZARD : If you a re accessing t he controller b oard or in stalling op t i onal hardware o r me mory devi ces som etime after setting u p the prin ter, the n turn th e printer off, and unplug the po wer cord from the elec trical outle t before c[...]

To ins tall a pri nter hard dis k onto the IS P: a Remove the screws attached to the printer hard disk mo unting bracket, and then rem ove the bracket. b Align t he stan doffs of the printer ha rd dis k to the holes in the ISP, and the n press the printer har d disk down unti l the stando ffs ar e in place. Insta llation warn ing: H old only the ed[...]

To ins tall a pri nter hard dis k direct ly on the con troller board cag e: a Alig n the standoffs of the printer hard dis k to the ho les in the cont rolle r board cage, and t hen press t he printer hard d isk down un til t he standoffs are in plac e. Insta llation warn ing: H old only the edges of the printed circu it board assem bly. Do not touc[...]

b Use t he two prov ided sc rews to at tach the printer har d disk mounti ng bracket. c I nsert the pl ug of the pr inter ha rd disk int erfac e cable into t he recept acle of t he control ler bo ard. Note: The plugs and receptac les are color ‑ coded. Addit ional prin ter setup 28[...]

Remo ving a printer ha rd disk Note: T his task requ ires a fla thead scre wdriv er. CAUTION—SHOC K HAZARD : If you a re accessing t he controller b oard or in stalling op t i onal hardware o r me mory devi ces som etime after setting u p the prin ter, the n turn th e printer off, and unplug the po wer cord from the elec trical outle t before c o[...]

3 Remo ve the scre ws holding the printer hard disk in place . 4 Remo ve the printer hard disk. 5 Set aside the p rinter hard di sk. Ins talling hardwa re opt ions Order of installatio n CAUTION— POTENTIA L INJU RY: Th e p ri nt er w e ight is g r ea te r t ha n 18 kg ( 40 lb) an d re qu ire s two or mor e tr ained personn e l to lift i t s afely[...]

Instal l the prin ter and any hard ware opt ions you h ave purchas ed in the f ollowing o rder: • Cast er base • 2100 ‑ sheet tray or spac er • Opti onal 550 ‑ sheet tray • Print er For mor e inf ormati on on install ing a c aster bas e, optiona l 55 0 ‑ sheet t ray, spacer, or 2100 ‑ s heet tray, see the setup sheet th at came wi t[...]

6 Align the p rinter with th e tray, a nd then slo wly lower the pr inter into place. 7 Turn the prin ter back on . No te: Wh en the prin ter soft ware and an y optional t rays are instal led, you m ay need to ma nually add the opt ions in the pri nter driver to ma ke them availabl e fo r print jobs. F or more inf ormation, s ee “U p dating av ai[...]

1 2 3 4 5 6 Use t he To 1 Parallel port Connect the pr inter to a computer. Note : T his can also b e us ed in insta lling a n option al I ntern al So lution s Por t (ISP). 2 USB port Attach an optional wireless network adapter. 3 Ethernet port Connect the pr inter to a network. 4 USB printer po r t Connect the pr inter to a computer. 5 Sec urity s[...]

Se ttin g up the prin t er so ftw are Instal ling the prin ter software Note: I f you installe d the printer software on the compu ter befo re but need to reins tall the softwar e, then unin stall the curre nt sof tware fi rst . For Windows u sers 1 Close all open sof tware p rogra ms. 2 Insert the Softw are and Docum entati on CD . If t he install[...]

For Macintos h users 1 Close a ll open applic ations . 2 Insert the Softw are and Docum entati on CD . If the installat ion dialog doe s not appear after a minute, then click the CD ic on on the de sktop. 3 Double-click the software in staller package, and then follow the instructions on the computer screen. Note: To t ake advantag e of the full fe[...]

Netwo rking Notes: • Pu rchase a wi reless n etwork adap ter firs t befor e sett ing up the pr i nt er on a wireless networ k. For more informatio n, cont ac t t he place where you pur chased the printer. • A Servic e Set Ident ifier (S SID) is a nam e assigned to a wire less net work. Wi red Equivalent Privacy ( WEP), Wi- Fi Protected A ccess [...]

For Macintos h users 1 Allow the n etwork DHC P server to a ssign an IP a d dr ess to the pr inter. 2 Obtain the printer IP address either: • From the print er c ontrol pane l • From the TCP/IP sec tio n in the Ne t wor k/Ports m enu • By print ing a n etwork set up page o r menu set t in gs page, and then find ing the TCP/ IP section Note: Y[...]

Make sur e you have the f ollowin g informat ion befo re setting up the p rinter on a w ireles s network: • SSID —The SSID is also referred to as the network name. • Wirele ss Mode ( or Net work Mode ) —The mode is either i nf rastructure o r ad hoc. • Channe l (for ad hoc netw orks) —The channel defaults to automa tic for i nfrastruct [...]

Using the Push Button Configuration (PBC) meth od 1 From the pri nter control p anel, navigate to : > Settings > > Networ k/Ports > > Network [x] > > Netwo rk [x] Setup > > Wireless > > Wi ‑ Fi Protec ted S etup > > Start Pu sh Bu tt on Meth od > 2 Follow the instr uctions o n t h e printer disp lay. Usin[...]

5 Turn of f t he pri nter, and then disconnec t the Ethernet cable. Then w ait f o r at least five se conds, and then turn the print er back o n. 6 To verify if y o ur prin ter is conn ected to the n etwork, p rint a networ k setup page. Then in the Netw ork Card [x] section, see if the status is “Connected”. For more information, see the “Ve[...]

For Macintos h users 1 Ope n a Web brow ser, and t hen type t he printe r IP address in the addr ess fi eld. Note s: • View the p rinter I P address on the print er contr ol pane l. The IP addres s app ears as fo ur sets of numbers separ ated by pe riods, suc h as 123 .123. 123. 123. • If you are us ing a proxy se rver, then te mporarily dis ab[...]

d Sel ec t Advan c ed , and then click Con tin ue . e From the Con figure P rinter Connec tion dialog, sele ct a port. f If the po rt is not in the list , then click Refres h , or navigate to: Add port > se le ct a po rt t ype > ent er th e ne ces sa ry in for mat ion > OK g Click C ontinue > Finish . 3 Set the COM p ort para meters. Af[...]

Printing a network set up page If th e pr inter is attach ed to a n etwork, then print a net w or k setup pa ge to veri fy the network connec tion. This pa ge also pro vides im portant informatio n that aids networ k printi ng configur ation. 1 From the pri nter control p anel, navigate to : > Settin gs > > Report s > > Ne twor k S e[...]

Loading paper an d specialt y me d i a The se lection and ha ndling of paper and spec ialty media can affect how reliab ly document s print. Fo r more informatio n, see “ Avoiding jam s” on page 152 a nd “Storing paper” on page 6 7. Se tt ing the pa per siz e a nd ty pe 1 From the pri nter control p anel, navigate to : > Settin gs > &[...]

2 Squeeze and slide the width guide to the correct position for the size of the pap er being loaded un til it clicks int o place. 1 2 No te: Us e the pape r size in dicators on the bot tom of the tray to help posit ion the gui des. Loading pa per an d specialty me dia 45[...]

3 Unlock the length guide, an d t hen squeeze and slide the guide to the correct position for the size of the pap er being loaded. 3 1 2 Note s: • Lock the length gui de for all pape r sizes. • Use th e paper size in dicators on the bo ttom of the tr ay to help p osition the gu ides. Loading pa per an d specialty me dia 46[...]

4 Flex and fan the sheets to loosen them. Do not fold or crease the paper. S tr aighte n the edges on a level surface. 5 Load the paper s tack with t he pri nt a ble side facedown. No te: M ake sure t he paper or en velope is l oaded prope rly. • There ar e diffe rent ways for loadi ng lette rhead de pending on whet her an opt ional sta ple finis[...]

Wi thou t an opti onal staple f ini sher W it h an opti onal stap l e f ini sher Two ‑ sided prin ti ng Two ‑ s ided pri nting • Do not slide the paper into the tray. Load paper as sh own in the illu stration. • If you are lo ading envelo p e s , then make sure that the flap side is facing up and the envelopes are on the left side of the tr[...]

• Make s ure the pa per is b elow the maximum pap er fill indi cator . Warning—P otential Dama ge : Overfilling the tray can c au se paper jams. 6 For c ustom ‑ or Unive rsal ‑ siz e p aper, adjus t the paper gui des to light ly touch the s ides o f the stack, and t hen lock the length guide. 7 Insert the tr ay. 8 From t he printe r contr o[...]

Lo adin g A5 ‑ siz e pa pe r a Pul l up and slide t he widt h guide to the positio n for A 5. 2 L G L O F C F O L I O LT R 1 b Squeeze and slide the length guide to the position for A5 until it cli cks in t o place. 1 2 Loading pa per an d specialty me dia 50[...]

c Remove the A5 length guide from its holder. 1 2 d I nsert the A 5 length g uide i nto its desi gnated slot. Note: Press the A5 lengt h guide unt il it cli cks into place. Lo adin g A4 ‑ , let ter ‑ , l egal ‑ , oficio ‑ , and folio ‑ size pap er a Pul l up and slide the widt h guide to the co rrect posi tion f or the s ize of the paper [...]

b If the A 5 length guide is still at tached to the length g uide, then remove it fro m its place. If the A5 leng th guide is not attach ed, then p roceed to step d. c Put the A 5 length guide in it s holder. 1 2 Loading pa per an d specialty me dia 52[...]

d Sque eze the length guide and slide i t t o the correct posit ion for the size of the paper bein g loaded until it c lic ks in t o pl ace . 3 Flex and fan the sheets to loosen them. Do not fold or crease the paper. S tr aighte n the edges on a level surface. 4 Load the paper s tack with t he pri nt a ble side facedown. No te: M ake sure t he pape[...]

Wi thou t an opti onal staple f ini sher W it h an opti onal stap l e f ini sher ABC One ‑ sided printing A B C One ‑ sided printing ABC Two ‑ sided prin ti ng ABC Two ‑ sided pri nti n g Loading pa per an d specialty me dia 54[...]

• Make s ure the pa per is b elow the maximum pap er fill indi cator . Warning—P otential Dama ge : Overfilling the tray can c au se paper jams. 5 Insert the tr ay. No te: P ress the pape r stack down wh ile inserti ng the tray. Loading pa per an d specialty me dia 55[...]

6 From the pri nter control p anel, set the si ze and type in t h e Paper m enu to match the p aper load ed in the tray. No te: Set the corr ect pa per size and type to avoid pa per jams a nd pri nt quality pr oblems. Loadin g the multipu r pose feeder 1 Pull d ow n the multipu rpose feeder door . No te: Do n ot load o r close the mult ipurpo se fe[...]

2 Pull the multipurpose feeder extender. No te: Guide the extender gently so that the multipur pose feeder is fully extended and open. 3 Slide the width guide to the correct position fo r the size of the paper being loaded . No te: Us e the pape r size in dicators on the bot tom of the tray to help posit ion the gui des. 4 Prepare the paper or spec[...]

• Hold transparencies by the edges. Flex and fan the transparencies to loosen them. Straighten the edges o n a lev el s ur fac e. Note: Avo id touching the p rintable si d e of the transparenc i es. Be careful n ot to scratc h them . • Flex and fa n the stack of envelopes to loosen them. Straighten the edges on a level surface. 5 Load the pa pe[...]

• Load envelopes with the flap side down and on the left of the multipur p ose feeder . Warning—P otential Dama ge : N ever use enve lopes wi t h stamps, c las ps, snaps, w indows, co ated linin g s , or self ‑ st ick adhe sives. The se envel opes m ay severely damag e the pri nter. • Make s ure the pa per or specialty m edia is bel ow the [...]

Link ing a nd unl inkin g trays Linkin g and unli nking tra ys 1 Ope n a Web brow ser, and t hen type t he printe r IP address in the addr ess fi eld. Note s: • View the p rinter I P address on the pr inter contr ol pane l in the TCP/ IP section u nder the Networ k/Ports menu. The IP address appears as four sets of numb ers s eparated b y period [...]

3 Press . 4 Press Cus tom Typ es , and then verif y if the new custom p aper type na me has replaced t he custom name. Ass igning a c u stom paper t ype name Using the Embedded Web Server 1 Ope n a Web brow ser, and t hen type t he printe r IP address in the addr ess fi eld. Note s: • View the printer IP addres s in the TCP/IP s ection i n t he N[...]

Using the printer control panel 1 From the pri nter control p anel, navigate to : > Settin gs > > Paper M enu > > Cus tom Types 2 Sel ect a custom paper t ype name, an d then selec t a paper type. No te: P aper is t he factor y default paper type f or all user ‑ defined c ustom nam es. 3 Press . Loading pa per an d specialty me dia[...]

Paper and specialty media guide Notes: • Make sure t he pape r size, ty pe, and weight are se t correctly on t he com puter or prin ter c ontrol panel. • Flex, fan and s traight en special ty media before l oading i t. • The p rinter may print at a reduced speed to prevent d a ma ge to the fuser. Us ing s p eci alt y me dia Tips on us ing car[...]

• Adjust the widt h g uides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges o n a level surface. Note: A c ombinat ion of high humidity ( over 60%) and high pri nting te mperature may w rinkle or seal envelo pes. Tips on us ing labe ls • From t he p[...]

Curl Curl i s the t enden cy for pap er to curl a t its e dges. Excess ive curl can c ause pape r feeding prob lems. Curl can occur afte r the paper pas ses throug h the printer, w here it is exp osed to high tem peratures . Storin g pap er unwrapped in hot, humid, cold, o r dry condit ions, eve n in the trays , can contribut e to p aper curling pr[...]

Selecting preprin ted forms and let terhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for 60 –90 ‑ g/m 2 (16–24 ‑ lb) paper . • Use only f orms and letter head print ed using an offse t l ithographi c or eng raved prin ting process . • Avoid p aper w ith ro ugh or he avily texture d surf ace[...]

2 Be sel ective abo ut the orig in of wood fiber. Buy f rom suppl iers who carry ce rtificatio ns such as the Fo restry Stewards hip Council (FSC) or The Progra m for the Endor sement of Fo rest Ce rtification (PEFC). Th ese certifications guarantee that the paper manufacturer uses wood pulp fro m forest ry operators that em ploy en vi ro nmentally[...]

Paper ty pe 550 ‑ sh eet t ray 2100 ‑ sh eet tray Multip urpose feed er Dupl ex Paper Card st ock X Pl ain Enve lope X X Roug h E nve lope X X Pape r an d Viny l La bel s X X Pharma cy label s X Tra ns p are nc ie s X X Paper sizes s upported by the printer Paper si ze 1 Dimensi ons Sta ndard or opti onal 550 ‑ sheet tray Optio nal 2100 ‑ s[...]

Paper si ze 1 Dimensi ons Sta ndard or opti onal 550 ‑ sheet tray Optio nal 2100 ‑ sh eet t ray Mult ipur pose feeder Duple x Univ ersal 2 10 5 x 148 mm to 216 x 3 56 mm (4. 13 x 5. 83 in. to 8.5 x 14 i n.) X 70 x 127 mm to 216 x 356 mm (2. 76 x 5 to 8.5 x 14 i n.) XX X 7 3/ 4 Envel ope (Monarch) 98 x 191 mm (3. 9 x 7. 5 in.) X X 9 Enve lope 98[...]

Pa per s ize 4 ‑ bi n mai l b ox Hig h ‑ ca paci ty outp ut ex p and er Staple fini sher St aple, ho le p unch finis her JIS B5 1 1 Execu tive 1 1 L etter A4 Leg al 1 Folio 1 Statement 1 1 Univ ersal XX Enve lop es X XX 1 The finisher s tacks the paper but does not s taple or pu nch holes in i t. 2 T he fin ishe r sta ples t he pa per if it is [...]

Paper ty pe Pap er wei ght 4 ‑ bin ma ilbox Hi gh ‑ capa ci ty ou tp ut e xpa nde r Stapl e fini sher St aple , ho le punc h finis her Polyes ter 220 g/ m 2 (59 I b) X XX Bond 90– 176 g /m 2 (24–47 lb ) X XX 60– 90 g/m 2 (16–24 lb ) Enve lop e 105 g/ m 2 (28 I b) X XX L etter he ad 90–17 6 g/m 2 (24–47 lb ) X XX 60– 90 g/m 2 (16?[...]

Prin ting Print i n g a docum ent Printing a document 1 From t he Paper menu on t he print er contro l panel, set the paper t ype a nd size t o match the pape r loa ded. 2 S end th e pr int j o b: For Windows users a Wit h a document open, click File > Pr int . b Click Proper ties , Pr eference s , Options , or Set up . c Adj ust the se ttings, [...]

Using the printer control panel 1 From the pri nter control p anel, navigate to : > Settin gs > > Pr int Settin gs > > Qu alit y Menu > > T one r D ar kn ess 2 Adjus t the t oner darkness , and then press . Prin ting fr om a flash d rive Supported flas h drives and f ile types Notes: • Hig h ‑ speed US B flash dri ves mus t[...]

Printing f rom a flash driv e Notes: • Before printing an enc rypted PDF file , you will be prom pted to e nter the file pa ssword from the pri nte r control panel. • You cann ot print file s for whic h you do no t have pri nting perm issio ns. 1 Insert a f lash drive into the U SB port. Note s: • A flash drive icon a ppears on the print er c[...]

2 From t he printe r control pa nel, selec t the doc ument yo u want to print . 3 Pres s the left o r right ar row button t o spec ify the number o f copi e s for pri nting, and then press . Note s: • Do not r emove the f lash drive from the USB port until the do cument has finis hed printing . • If you leave the fl ash drive in the pr inter af[...]

Printing con fidenti al and ot her held jobs Note: Conf idential and Verify pr int jobs a re autom atically dele ted from m emory after printing . Repe at and Reser ve jobs ar e held in th e printer until you choose to d elete them. For Windows u sers 1 With a document o pen, click File > Pri nt . 2 Click Pro pert ies , P refer ences , Options ,[...]

Pr inti ng i nform atio n pa ges For mor e inf ormation on prin ting info rmation pag es, se e “Printin g a menu s ettings page” on page 42 a nd “Print ing a netwo rk setup page ” on page 43 . Printing a font sample l ist 1 From the pri nter control p anel, navigate to : > Settin gs > > Report s > > Pri nt F onts 2 Pres s the[...]

For Ma ci ntos h us e rs 1 From th e Apple Menu, navigate to either of th e followin g: • Sys tem Pr eferences > Pri nt & Sca n > select a printer > Open P rint Qu eue • Sys tem Pr eferences > Pri nt & Fa x > select a printer > Op en Pri nt Queu e 2 From t he printer window, s elect the pr int job you want to canc el, [...]

Understanding pr int er menus Me nus li st Paper Menu Reports Network/Ports Defaul t Sou rce Paper Size /Type Con figu re MP Substitute Size Paper Texture Pape r W eight Paper Loadi ng Cus tom Typ es Universal Setup Bin Set up Menu Settings Page Device Stati s tics Stap ler Test Network S etup Page 1 Prof il es Li st Prin t Font s Prin t Direc tory[...]

Paper Size/Type menu Use To T ray [x] Si ze A4 A5 A6 JI S ‑ B5 Letter Legal Exe cuti ve Ofic io ( Mexico) Fol io Statement Universal 7 3/4 Env el o p e 9 Env el op e 10 E nv elo pe DL Envelope C5 E nvel op e B5 E nvelop e Other Envel ope Specify the paper size loaded in each tray. Note s: • Letter is the US factory def ault setting. A4 is the i[...]

Use To MP Fee de r Si ze A4 A5 A6 JI S B5 Letter Legal Exe cuti ve Ofic io ( Mexico) Fol io Statement Universal 7 3/4 Env el o p e 9 Env el op e 10 E nv elo pe DL Envelope C5 E nvel op e B5 E nvelop e Other Envel ope Specify the paper size l oaded in the m ultipurpose feeder . Note s: • Letter is the US factory def ault setting. A4 is the i nter [...]

Use To Manu a l Paper Size A4 A5 A6 JI S B5 Letter Legal Exe cuti ve Ofic io ( Mexico) Fol io Statement Universal Specify the siz e of the paper being manual ly loaded. Note : Letter is the US fac tory default settin g. A4 is the i nternational factory default s etting. Manu al Paper Type Plain Pa per Car d Stoc k Tr ansp are ncy Recycled Labe ls V[...]

Configure M P menu Use To Co nfigur e MP Cassette Manual Fi rs t Determine when the printer selects paper from the multipurpose feeder. No tes: • Cassette is the factory default s etting . Cassette configures the multipurpos e feeder as the automatic paper sourc e. • Manual se ts the multipurpos e f eeder onl y for manual ‑ feed print jobs. ?[...]

Use To Lab e ls Te xt ure Smooth Normal Rough Spe cify the relati ve tex ture of t he labe ls loade d in a spe cific t ray. Note : Normal i s the factory defa ult setting. Viny l Labe ls Tex ture Smooth Normal Rough Sp ecify th e relati ve te xtu re of th e viny l labels l oa de d in a s peci fic tray. Note : Normal i s the factory defa ult setting[...]

Use To Custom [x] T exture Smooth Normal Rough Specify the relative texture of the custom paper loaded in a specific tray. Note : Normal i s the factory defa ult setting. Pa per We ig ht m enu Use To Pl ain Weig ht Lig ht Normal He avy Specify the relative weig ht of the plain paper loaded. Note : N ormal is the factory defaul t setting. Card St oc[...]

Use To Roug h E nve lope Weig ht Lig ht Normal He avy Speci fy the r elati ve wei g ht of the r o ug h envelope l o aded. Note : N ormal is the factory defaul t setting. L etter he ad W ei ght Lig ht Normal He avy Specify the relative weight of the l e tterhead loaded. Note : N ormal is the factory defaul t setting. Preprinted Weight Lig ht Normal [...]

Use To Rec ycl ed Loa din g Duplex Off Determine and set two-sided printing for all print jobs with Recycled as the paper type. Lab els L oading Duplex Off Determine and set two-sided printing for all print jobs with Labels as the paper type. Viny l Labels L oadin g Duplex Off Determine and set two-sided pri nting f or al l print jobs with Vinyl La[...]

Cust om Ty pes menu Use To Custom Type [x] Paper Car d Stoc k Tr ansp are ncy Rough/C otton Labe ls Enve l ope Associate a paper or s pecialty media type wi th a factor y default cus tom type name or a user ‑ defined custom name c reated from the E mbedded Web Server. Note s: • Paper is the factory default s etting. • The custom m e d ia type[...]

Use To Feed Di rection Sho r t Edg e Long Edge Specify the feed dir e ction if the paper can be loaded in either di rectio n. No tes: • Short Edge is the factor y default se tting. • Long Edge appears onl y when the l on g est edge is s horter than the maximum wi dth supported i n the tray. Bin Set up menu Use To Outp ut Bin Standar d Bin Bin [[...]

Use To Assi gn T ype/Bin Plain Pap er Bin Car d Stoc k Bin Tr ansp are ncy Bi n Recycled Bin Labe ls B in Vinyl L abel s B in Bond Bin Enve lop e Bi n Rough Envelope Bin Letterhead Bi n Preprinted Bin Colo red Bin Light Pa per Bin He avy Pap er Bi n Rough/C otton B in C us to m [x ] B in Select a bin for eac h supported paper type. For eac h type, [...]

Use To Prof iles List Print a lis t of profiles stored in the printer. Note : This menu i tem appears only when L DSS is enabled. Prin t Fonts PCL F ont s Pos tScript Fonts Print a r epo r t of all the f onts available for the pri nter l anguage currently set in the printer. Note : A separ ate list is available f or PCL an d PostScript emulat io ns[...]

Use To PS S ma rtSw itc h On Off Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the defaul t pr inter language. No te s: • On is the f ac tory default s etting. • If PS SmartSwitch is disabled, then the pr inter does not exam ine incoming data and it uses the default printer l anguag e specif[...]

Use To S tanda rd Netwo rk Setup O R Ne twork [x] Se tup Reports Network Card TCP/ IP IPv6 Wi rele ss Appl eTalk Show and s et the printer network settings. No te: The Wireless m enu appears only when the printer is c onn ected to a wireless network. Reports m enu To access the menu, navigate to eit h er o f the following: • Network/P orts > S[...]

TC P/IP m enu To access the menu, navigate to eit h er o f the following: • Network/P orts > Standar d Net work > Standa rd Network Set up > TCP/IP • Network/P orts > Netw o rk [ x] > Ne twork [x] Se tup > TCP/IP Note: This menu is available only in networ k print ers or pri nters attac hed to print se rvers. Use To Se t Ho st[...]

Use To Bac kup DNS Server Address View or change the backup D N S server addresses. Bac kup DNS Server Address 2 Bac kup DNS Server Address 3 Ena ble H TTPS Yes No View or c hange the current HTTP S s e tt in g. Note : Y es is the factory default setting. IPv 6 m enu To access the menu, navigate to eit h er o f the following: • Network/P orts >[...]

Use To Wi ‑ Fi Pr ot ect ed Setu p Start Push Button Method Start PIN Method Establish a wir eless network and enab le network security. Note s: • Start P ush B utton Method connects the printer to a wireless network when buttons on both the pr inter and the a ccess point (wireless router) are pressed within a g iven peri od of time. • Start [...]

Use To View Address Show the assigned Appl e Tal k address. Note : The AppleTalk address c an be changed only f rom the Embedded Web Ser ver. Se t Z on e [list of zon es ava ilabl e on the networ k] Provide a list of Appl eTalk zones available o n the network. Note : The default zone for the network i s the factory default setting. Standard U SB me[...]

Use To USB Bu ffer Disabled Aut o 3K to [ maximum size al lowed] Set the s ize of the USB input buffer. Note s: • Auto is the factory default setting. • Disabled tur ns off job buff ering. Any jobs already buf f ere d on the p rinter hard disk are pri nted before normal processing resumes. • The USB buf fer s ize value c a n be c hanged in 1-[...]

Use To PCL Sma rtS wi tch On Off Set the pr inter to autom atically switch to PCL emulati on when a pr i n t job received through a serial port r equ ires it, regardless of the default printer language. Note s: • On is the fac tory default setting. • When s e t to Off, the printer does not examine incoming dat a. The printer uses PostScript emu[...]

Use To Adva nced St atus On Off Enable bidir ectional communication thr ough the para llel port. Note s: • On is the fac tory default setting. • Off disa bles parallel port negoti ation. Prot oc ol Standar d Fas tby tes Specify the parallel port protoc ol. Note s: • Fast byte s is the facto ry defa ult se t ti ng. It p rovides compatib ilit y[...]

Use To PCL Sma rtS wi tch On Off Set the pr inter to autom atically switch to PCL emulati on when a pr i n t job received through a serial port r equ ires it, regardless of the default printer language. Note s: • On is the fac tory default setting. • When s e t to Off, the printer does not examine incoming dat a. The printer uses PostScript emu[...]

Use To Job Bu ffer ing Off On Aut o Temporarily sto re print jobs on the pr i nter har d disk before printing. Note s: • Off i s the factory def ault setting. T he printer does no t buffer print jobs on t he print er hard disk . • On buffers print jobs on the pr inter ha rd disk. • Auto b uffers print j obs only i f the printer is bus y proce[...]

Use To Pari ty Even Odd None Ignore Set the par ity for s e ri al input and output data fr ames. Note : None is the factory def ault setting. Hono r DS R On Off Determine whether the printer uses the DSR Signal. Note s: • Off is the factory de fault setti ng. • DSR is a hands haking signal used by most ser i al c ables. The s e rial port uses D[...]

Use To Devi ce ‑ In it iat ed E ‑ mail None Use Device SMT P Credentials Speci fy wha t credentials will be used when communicating to the SMTP server. Some SMTP servers r equire credentials to send an e-mail. No tes: • None is the fac tor y def au lt s etting for Device ‑ I nitia ted E ‑ ma il an d User ‑ I nitiat ed E ‑ ma il. • D[...]

Use To R epeat Job Exp i r ation Off 1 ho u r 4 ho u r s 24 hours 1 week Set a ti me limit on how long the pr inter stores p r int job s. Ve ri fy Jo b Ex p ira ti on Off 1 ho u r 4 ho u r s 24 hours 1 week Set a ti me limit on how long the pr inter stores p r int job s needing verific ati on . Reserve Job Expiratio n Off 1 ho u r 4 ho u r s 24 hou[...]

Securi ty Audit Log menu Use To Expor t L og Let an authorized user export the a udit log. Note s: • To export the au dit l og from the pr inter control panel, a flash drive must be attach e d to the prin ter. • The au dit log can be do wnloaded from t he Embedded Web Serv er and saved on a computer. Dele te Log Yes No Specify whether or not au[...]

Set ting s menu Ge neral Sett ings General Settings menu Use To Disp lay Lan guag e Engl ish Fr an ca is Deutsch Italia no Esp anol Dansk Nors k Nederlands Sve nsk a Portuguese Suo mi Russia n Pols ki Gre ek Magyar Turk ce Ces ky Simp lified Chin ese Tr adit iona l Chine se Korean Japanese Set the lan g uage o f the text that appears on the printer[...]

Use To Eco- Mod e Off Ener gy Energy/Pap er Paper Minimize the use of energy, paper , or specialty media. Note s: • Off is t he f actory defaul t setting. Off resets the printer to its factory default settings. • Energy minimi z es the power used by the printer. Performance may be affected, bu t print qualit y is not. • Energy/Paper mini mize[...]

Use To Home sc reen cus tomization Eco-Settin g s Showro om Change Back groun d Change the i cons and buttons that appear on the pri nter control panel. For each i con or button, sele ct from t he following opti ons: Disp lay Do not display Note : “ Do not di splay” is the factory default setting . Ou tput Lig hti ng Normal/ Standby Mode Off Di[...]

Use To Timeouts Hi be rna te Tim eo ut Disabled 1 hour 2 hour s 3 hour s 6 hour s 1 da y 2 da ys 3 da ys 1 week 2 weeks 1 mo nt h Set the printer to operate at a low p ower state. Note s: • When the Hi bernate Timeout tim er expires, the pr inter uses Ethernet c onn e ction to check the value of “Hiber nate Timeout on Connection.” • If “ [...]

Use To Erro r Recovery Auto R eboot Rebo ot wh en idle Reboot always Reboot never Max Auto Re boots 1–2 0 Set the printer to restart when a n error is enc ountere d . Note s: • “Reboot always” i s the factor y default setting for Auto Reboot. • 5 is the fac tory default setting for Max Auto Re boots. • If the pri nter performs the same [...]

Use To Hibernate Time out on Co nnection Do No t Hibe rnate Hi be rna te To set the pr inter to follow the setting o f “Hibernate Timeout” even when an active Ethernet connection exists. Note s: • If “ Hi bernate T imeout on C onnection” is set to “Do Not Hibernate,” then the printer never auto matically hibernates. • If “Hibernat[...]

Use To Collate (1 ,1,1 ) (2,2 ,2) (1 ,2,3 ) (1,2 ,3) Stack the pag es of a pr int job i n sequence when pr inting multiple copi es. Note : “ (1,1,1 ) (2,2,2)” is the factory default setting. Si des ( Du ple x ) 1 si de d 2 si de d Specify whether prints are on on e side or on bot h sides of the page. Note : 1 sided i s the f actory default sett[...]

Use To Paper Sa ver Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Sp ecify that mul tiple ‑ page im ages be printed on one side of a paper. Note s: • Off is th e factory default setting. • The num ber se l ected i s the number of p age images that will print per side. Paper S a ver Bor der None Sol id Print a border on [...]

Print Sett ings Se tup me nu Use To Pr int er L anguag e PCL E m ul ation PS E m ula ti on Set the default printer language. Note s: • PCL Emulati on is the factor y default se tti ng. • PostScript emulation uses a PostScript i nterpr eter for processing pr int jobs. • PCL Emulati on uses a P CL interpreter for proc ess ing print jobs. • Se[...]

Use To Downl oad Tar get RAM Fl ash Disk Set the storag e location for downloads. Note s: • RAM is the f actory default s etting. Storing do wnloads in the RAM is tem porary. • Storing downloads i n a flash m emory or in a p rinter har d disk places th em in perm anent storage. D ownloads re main in the flash memor y or printer ha rd disk even [...]

Use To Duple x B ind ing Long Edge Sho r t Edg e Define the way duplexed pag e s ar e bound and printed. Note s: • Long Edge is the factory default setti ng. Long Ed ge assumes bi nding along the long edge of the pa ge (left edge for por trait and top edge for l andscape). • Shor t Edge ass umes binding along the s hort edge of the pag e (top e[...]

Use To Paper S aver Ordering Hor iz ont al Reverse Hor izontal Revers e Verti cal Vertic al Spe cify th e posi t i oning o f multip le ‑ page images when using Paper Saver. Note s: • Horiz ontal is the fac tor y default setting. • Positioning depends on the number of page images and whether they are in portrai t or lands c a pe orientation. P[...]

Quality m enu Use To Prin t Resolu tion 300 d pi 600 d pi 1200 d pi 1200 I mage Q 2400 I mage Q Specify the pri nted output resol uti o n in dots per i nch. Note : 6 00 dpi is the fac tory default se tti ng. Pixe l Boos t Off Fon ts Hor iz ont al ly Vertic ally Both directions Isol ate d Enable more pixels to pri nt in clusters for clarity, in orde[...]

Use To Jo b Acco unting Lo g Off On Determine and s et if the pr inter creates a log of the print j obs it receives. Note : Of f is the f a ctory default setting. Jo b Acco unting U til iti es Pr int an d delete l og files or expor t them to a flash dr ive. Acco un ting Lo g Fr eq uenc y Weekly Monthly Determine and s et how often a log f i le i s [...]

Use To Lo g Fi l e Pre fi x Specify the prefix you want for the l og file name. Note : T he c u r rent hos t name defined i n the TCP/IP m enu is used as the default log file p refix. Utilities menu Use To Remove H eld Jo bs Con fi dent ial He ld Not R estored Al l Delete confidential and h e ld jobs from the pr inter hard disk. Note s: • Selecti[...]

XPS men u Use To Print E rror Pages Off On Print a page conta i ning information on errors, including XM L markup er r ors. Note : Off is the factory default setting. PDF me nu Use To Sc al e to Fi t Yes No Scale page content to fit the selected paper s ize. Note : No i s the f a ctory defa u lt s etting . Anno ta tion s Do No t Prin t Print Print [...]

PCL Emul me nu Use To Fo nt So urce Resident Disk Downloa d Fl ash Al l Specify the s et of fo nts used by the Font Name menu. Note s: • “Resident” is the f actory default setting. Resident shows t he factory default set of f onts downloaded i n the RAM. • “F lash ” and “D isk” setti ngs sh ow all fon ts resi den t in tha t opt ion [...]

Use To PCL E mul at ion Sett ing s Lines per P age 1– 255 Specify the n umber of l ines that print on each page. Note s: • 60 is the US factory def ault settin g . 6 4 is the i nternational default setting. • The printer sets the amount of space between each line based on the Lines per P ag e, P aper Size, and O rientation settings. Sel ect t[...]

Use To Tray Ren umber View Facto ry Defa ults MPF De fault = 8 T1 De fault = 1 T1 De fault = 4 T1 De fault = 5 T1 De fault = 20 T1 De fault = 21 Env Default = 6 MPaper Defaul t = 2 MEnv Default = 3 Display the fac tory default setting assigned to eac h tray or f eeder. Tray Ren umber Restore De faults Yes No Restore all tray and feeder assignments [...]

Use To Font Siz e 1– 255 pt Set the default font size for HT ML documents . Note s: • 12 pt is the factory defaul t setting. • Font size c an be increased in 1 ‑ point increm ents. Sc al e 1– 400% Scale the def a ult font for HT ML documents. Note s: • 100% i s the factory default setting. • Scaling can be increased in 1% increments. [...]

Use To Orien tation Portra it Landscap e Revers e Portra it Reverse Landscape Set th e ima ge orien tat ion. Note : Po rt rait is the factory d efault se t ti ng. Help menu The Help menu cons ists of a s e r ies of Help pages that ar e stored in the printe r as P D Fs. They contain info rmatio n ab out usi ng the printer and per forming pr inting t[...]

Saving money and th e environment Sav ing pa per and t oner Studi es show that as much as 8 0% of the c arbon foot print of a printer is relat ed to paper usage. You c an signifi cantly red uce your carbon footprint by usin g recycled pap er and the following printing s uggestions, su ch as printing on both side s of the pape r and pr inting multip[...]

Note s: • View the printer IP addres s in the TCP/IP s ection i n t he Network/Ports menu. The IP address appears as fo ur sets of numb ers sep arate d by pe riods, such a s 123. 123 .123.1 23. • If you are us ing a proxy se rver, then te mporarily dis able it to loa d the Web page correctly. 2 Click Set tings > Genera l Settings > Ec o ?[...]

Use To On Reduce printer noise. No tes: • Print jobs process at a reduced speed. • Printer engi ne motors do not start un til a doc ument is rea dy to pr int. T here is a sh ort de lay be fore th e first pag e is pr i nt e d . • The alar m control an d cartridge alarm s ounds are turned off. • The pri nter ignores the Advance S tart command[...]

Usin g Hibernate m ode Hibernate i s an ultra ‑ low ‑ power operat ing mode. When operat ing in Hiber nate mo de, all other systems and devices are power ed down s afely. Notes: • Make sure t o wake the printer f rom Hiber nate mod e before sending a print job. A hard r eset or a long pres s of the Slee p button wakes the print er fro m Hiber[...]

Note s: • View the printer IP addres s in the TCP/IP s ection i n t he Network/Ports menu. The IP address appears as fo ur sets of numb ers sep arate d by pe riods, such a s 123. 123 .123.1 23. • If you are us ing a proxy se rver, then te mporarily dis able it to loa d the Web page correctly. 2 Click Set tings > Genera l Settings . 3 In th e[...]

Securing the pr inter Usin g the se curi ty loc k fe atur e The printe r is equipped w ith a security lock feature. W hen a l ock compatible with most laptop c omputers is at tached, the printer is locked. When locked, the controller board sh ield an d the cont roller bo ard canno t be rem oved. Attach a se cu ri ty l oc k to th e pri nt er i n t h[...]

• The pri nter is being removed fr om your premises fo r service. • The pri nter is b eing sold to another organi zation . Di s p osin g of a pri nte r har d d isk Note: S ome printe r models may not ha ve a printer hard disk i nstalled. In high ‑ secur ity envir onments, i t may be nece ssary to take addi tional steps to make sure that confi[...]

Eras in g pr inte r ha rd d isk me mo ry Note: S ome printe r models may not ha ve a printer hard disk i nstalled. Confi guring Disk W iping in the prin ter menus l ets you remo ve residua l confid e n tial materia l left by print j obs by secur ely overwriting files that have been marked for deletion. Using the printer control panel 1 T urn o ff t[...]

3 From t he D isk Encrypt ion me nu, sel e ct Ena bl e . Note s: • Enabling disk encryption wi l l eras e the content of the pr i nt er hard disk. • Disk encryp t i on can take f rom several minutes t o more than an hour, during which the prin ter will be unavail able for othe r user tasks. Using the printer control panel 1 T urn o ff th e pr i[...]

Maintaining the printer Perio dically, ce rtain task s are re quired to mai ntain op timum per formance of your printer. Warning—P otential Dama ge : Failure to mai ntain optim um printer per formance, o r to replac e parts and sup plies, may caus e damage to yo ur print er. Es ti mat ed num ber of re main in g pa ge s The e stimated nu mber of r[...]

Emptyi ng th e hole punc h box 1 Pull o ut the hole pu nch box. 2 Empty t he container . 3 Inse rt the emptied h ole punch box back in to the fini sher unt il it cli cks into place. Check ing t he status o f part s and suppli es A messag e appea rs on the print er displ ay when a replacement supply it em is need ed or when m aintenance is required [...]

Configuri ng suppl y noti ficatio ns from the E mbedd ed Web Server You c an determi ne how you w ould like t o be not ified when supplie s run nearl y low, low, very low , or reac h their end ‑ of ‑ life by setting the selec table alerts. Notes: • Select a ble a lerts ca n be set on th e toner cartr idge, imaging u nit, an d maintena n c e k[...]

3 Sel ect your pri nter, and th e n navigate t o: Status M onitor Cent er > Or de r Su ppl i es 4 From t he Order Printer S upplies dialo g, do any of t he follow ing: • Click Or de r On li ne to o rder suppl ies on the Interne t. • Click Or der b y Ph o ne to o rde r s upp li es by ph on e. Orderin g supplie s using Printer Home 1 Click or [...]

Re pl aci ng s u ppl ies Replacing the to ner cartridge 1 Lift t he front cov er, and the n pull dow n the mult ipurpose f eeder door. 2 1 2 Pull the cartri dge out of the pri nter usi ng the handle. 3 Unpac k the new toner cart ridge , then rem ove the pac king mater ial, and t hen shake the c artridg e to redi stribute the ton er. Maintaini ng th[...]

4 Insert the toner cartridge into the pr in t er by ali g n ing the s ide rails of the cartridge with the arrows on the side rails inside the pr inter. No te: M ake sure t he cartridge is full y pushed in. Warning—Pot ential D amage: When repla cing a to ner cartri dge, do not le ave the imag ing unit ex posed to direct li ght for an ext ended pe[...]

Repla cing the im aging uni t 1 Lift t he front cov er, and the n pull dow n the mult ipurpose f eeder door. 2 1 2 Pull the cartri dge out of the pri nter usi ng the handle. 3 Pull the imaging unit o ut of the print er using t he handle. 1 2 4 Unpac k the new imaging unit, an d then rem ove all p acking mat erials. Warning—Pot ential D amage: Do [...]

5 Shake the new imaging uni t. 6 Insert t he imaging un it into the printer by alig ning the arrows o n the side rails of the imaging uni t with the arrow s on th e side rails i nside the printer. 7 Insert the toner cartridge into the pr in t er by ali g n ing the s ide rails of the cartridge with the arrows on the side rails inside the pr inter. M[...]

8 Close the multipurpos e feeder door and the front cover . 2 1 Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then p ull the hol der out of the finisher. Maintaini ng the printer 145[...]

3 Squeeze both sides of the empty staple c ase with yo ur fingers, an d then remove the s taple case fro m the cartridge. 1 1 2 4 Insert the front side o f the new staple case into the staple cartridge, and then push the rear side into the cartridge. 1 2 5 Push t h e staple cartri dge into the f inisher until it c licks into plac e. 6 Close the sta[...]

• If t he printer doe s not have a caster b ase but i s configured w ith optiona l trays, t hen remov e the trays. No te: Sl id e the latc h on the right side of the opti onal tray to ward the f ront of th e tray until it clicks int o pl ace . • Use t he handholds locat ed on bot h sides of the printer t o lift it . • Make su re your fin gers[...]

Moving t he prin ter to another lo cation The print er and i ts hardw are opt ions ca n be safely move d to anot her loc ation by f ollowin g these prec autions : • Any c art used to move the printer mu st have a surfa ce able to suppo rt t he full fo otprint of the print er. • Any cart us ed to m ove the hardw are optio ns must have a sur face[...]

Managing the printer Ma nagi ng pri nt er me ssa ges Use the Statu s M essenger application to view error messages requiring you r intervention on your printer. When there is an e rror, a bu bble appe ars tell ing you what t he error i s, and point s you to th e appropria te rec overy in formation. If you ins talled Stat us Mes senger wit h your pr[...]

• If you are us ing a proxy se rver, then te mporarily dis able it to loa d the Web page correctly. 2 Check the virtual display that appears at the top left corner of the screen. The v irtual displ ay works as an actual di splay would work on a printer control panel. Mo dify ing conf id ent ial p rint sett ings Note: This feature is avail able on[...]

Restor ing f actor y de fault sett ings If you want t o keep a list of t he c urrent menu setting s for ref erence, then pri nt a menu setti ngs page befo re restor ing the fa ctory defau lt set tings. Fo r mo re inform ation, s e e “ Printing a menu set tings p age” on page 42. If you w ant a m ore comp rehensi ve method of re storing the prin[...]

Cle aring jam s Carefu lly select paper and s pecialty media and load them pro perly to avoid most ja ms. For m ore in formation, see “Avoiding jams” on page 152. If jams occur, th en follow the s teps outlin ed in this cha pt er . Note: J am recover y is set t o Auto by def ault. The printer reprints j ammed pag es unle ss the me mory requir e[...]

• Do not slide the paper into the tray. Load paper as sho wn in the illus tration. • Make sure the guides in the tr ay or the multipurpose feeder are properly positioned a nd are not p ressing tightly again st the pape r or enve lopes. • Pu sh th e tra y f i rml y i nto t he pri n ter a fte r loa di n g p ape r. • If you are loading pr epun[...]

– If the bin extender i s lon ger than the size of the paper you are printing on, then the edges become uneven and the pap er is not stacke d properly. For exampl e, if you are printi ng on a le t ter -size paper and the b in extende r is set to legal-size, t hen the paper doe s not st ack properly. • If pa per needs to b e retur ned to the mai[...]

Ja m lo ca ti o n Prin ter message What to do 1 Staple finish er [x ] ‑ page jam, remove pap er, open staple r door. L eave p aper in bin. [455– 457] Remove paper from the stapler bin, open the stapler door, then r emove the s taple cartridge, and then remove the jammed staples. 2 Standard bin [x ] ‑ page jam , remove standar d bin j am. [203[...]

Ja m lo ca ti o n Prin ter message What to do 10 Ma il bo x [x ] ‑ pag e jam, remove pap er, open mailb ox rear door. Leave paper in bi n. [ 41y .x x] Open the rear door of the m ai lbox, and then remove the jammed paper. 11 Staple finis her rear door [x] ‑ page jam, r emove pap er, open finisher rear door. Leave paper in bi n. [ 4 51 ] Open th[...]

4 Lift the blue handle, and then pu ll the imag ing unit out of the prin ter. 1 2 5 Place t he imaging unit aside o n a flat , smooth sur face. Warning—Pot ential D amage: Do not expos e the imag ing unit to direct lig ht for mo re than 1 0 minutes. Exte nded exposur e to light may caus e print qualit y problems . 6 Pull the jammed paper gent ly [...]

Note s: • Alig n the arrows on the guid es of the ton er cartri dge with the a rrows in the printer . • Make sure the cartridge is fully pushed in. 9 Close the multipurpos e feeder door and the front cover . 2 1 10 From the pri nte r contr ol panel, s elect Next > > Clear th e ja m, pr ess OK > t o c lear the messa ge and conti nue pri[...]

3 Close the rear door. 4 From the pri nte r contr ol panel, s elect Next > > Clear th e ja m, pr ess OK > t o c lear the messa ge and conti nue print ing. [x] ‑ page jam, r emov e stan dard bi n jam . [203] 1 Firmly g rasp the jammed paper on eac h side, and t hen gently pu ll it out. No te: M ake sure all pap er f ragments a re rem oved[...]

1 Pull d ow n the rear door . 2 Firmly g rasp the jammed paper on eac h side, and t hen gently pu ll it out. No te: M ake sure all pap er f ragments a re rem oved. 3 Close the rear door. Clea rin g jam s 160[...]

4 Push the back of the standard tray. 5 Pres s down the rea r dup lex flap, the n firml y gr asp the j ammed paper, and then g ently pu ll the paper out. No te: M ake sure all pap er f ragments a re rem oved. 2 1 6 Ins ert the standa rd tra y. 7 From the pri nte r contr ol panel, s elect Next > > Clear th e ja m, pr ess OK > t o c lear the[...]

[x] ‑ page jam , remo ve tra y 1 to clear duple x. [23 5–239] 1 Pull out th e tray co mplete l y . No te: L ift the tray slig htly and pull it out. 2 3 1 2 Push down the fr ont duple x flap, then f irmly gr asp the jamm ed paper, and then gent ly pull the paper to t he right and out of th e printer . No te: M ake sure all pap er f ragments a re[...]

[x] ‑ pa ge jam, open tr ay [x]. [2 4x] 1 Check which tray is in dicated on the printe r display, an d then pull the tray. 2 Firmly g rasp the jammed paper on eac h side, and t hen gently pu ll it out. No te: M ake sure all pap er f ragments a re rem oved. 3 Insert the tr ay. 4 From the pri nte r contr ol panel, s elect Next > > Clear th e [...]

[x] ‑ page jam, c l ear m anual feeder. [250 ] 1 From the multipurpose feeder, firmly grasp the j ammed paper on each side, and then gently pull it out. No te: M ake sure all pap er f ragments a re rem oved. 2 Flex and fan the sheets to loosen them. Do not fold or crease the paper. S tr aighte n the edges on a level surface. 3 Reload paper into t[...]

[x] ‑ pa ge jam, remove p aper, open ma ilbo x rear d oor. Leave paper i n bin. [41 y.xx] 1 Open the rear mailbox door. 2 Firmly g rasp the jammed paper on eac h side, and t hen gently pu ll it out. No te: M ake sure all pap er f ragments a re rem oved. 3 Close the r ear mailbox door . Clea rin g jam s 165[...]

4 If the jam is in the mailbox bin, t hen firmly gr asp the jammed pape r, and then g e n t l y pull it ou t. Note s: • Make sure all paper fragment s are re moved. • When u sing A4 ‑ , folio ‑ , or legal ‑ size paper , make s ure to adjus t the bin ex tender so that the pap er ente rs the bin proper ly. 5 From the pri nte r contr ol pane[...]

[x] ‑ pa ge jam, remove p aper, op en expa nder rea r door. Lea ve paper i n bin. [43 y.xx] 1 Open the rear door of the high ‑ capac ity outpu t expander . 2 Firmly g rasp the jammed paper on eac h side, and t hen gently pu ll it out. No te: M ake sure all pap er f ragments a re rem oved. 3 Close the rear door of the high ‑ capac ity output e[...]

[x] ‑ page jam, remove paper, open finish er rear door. Leave paper i n bin. [45 1] 1 Open the rear staple finisher door. 2 Firmly g rasp the jammed paper on eac h side, and t hen gently pu ll it out. No te: M ake sure all pap er f ragments a re rem oved. 3 Close the staple finisher doo r. 4 From the pri nte r contr ol panel, s elect Next > &g[...]

[x] ‑ pa ge jam, remove p aper, op en sta pler door . Leave pa per in bin . [455 –457] 1 From t he staple r bin, fi rmly grasp t he jammed paper on e ach side, and then gently pul l it out . No te: M ake sure all pap er f ragments a re rem oved. 2 Open the stapler door. 3 Pull down the latch of the staple cartridge holder, and then p ull the ho[...]

4 Use the metal ta b to lift the sta ple guard, an d then remove any loose sta ples. 5 Press dow n the stapl e guard unt il it cli cks into p lace. Clea rin g jam s 170[...]

6 Press the s taples again st the meta l bracket. No te: If t h e staples a re at th e rear of the cartridge, then sh a ke the c a rtridge down ward to bring the staples near the metal br acket. 7 Push the cart ridge ho lder firm ly back into t he stap ler unit until the c artridge h older clicks into pl ace. 8 Close the stapler d o or . 9 From the[...]

Troubleshooting Unde rsta ndin g the pr inte r messa ges Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridg e and ima ging u nit are bot h MIC R (Magne tic Imag ing Conte nt Recording ) or non-MICR supplies . No te: Fo r a list o f suppor ted suppl ies, contac t the plac e where you p urchased the prin ter. 2 Change the toner ca[...]

Change [pa per source] to [custom type name] load [orie ntation] Try one or mo re of t h e foll owing : • Load the c orrect size and t ype of paper in the tray, an d then pres s o n the pri nter control panel. No te: M ake sure t he paper siz e and type settings ar e spec ified in the Paper me nu on the print er c ontrol pane l. • Cancel the pr[...]

Close door or insert ca rtridge The to ner car tridge is mi ssing o r not inst alled prope rly. Inser t the ca rtridge , and t hen close al l doors and cove rs. Clos e front do or Close the fr ont door of th e printer. Compl ex page, s ome dat a may not ha ve printed [3 9] Try one or mo re of t h e foll owing : • From t he printer control panel, [...]

Disk mus t be formatted f or use in th is devi c e From t he printer cont rol pane l, select Forma t disk t o format the pr inter har d disk and c lear th e message. Note: F ormatting deletes all the files s tored in th e printer hard disk. Disk near f ull. Securely c learing disk s pace. Try one or mo re of t h e foll owing : • From t he printer[...]

Incompa tible out put bin [x ] [59] Do either of the following: • Remove the specified bin. • From t he printer control panel, pres s t o clear t he mess ag e a nd continue printing without using t he specifi ed bin. Incompa tible tray [x ] [59] Do either of the following: • Remove the specified tray. • From t he printer control panel, pres[...]

Instal l bin [x] Try one or mo re of t h e foll owing : • Insta ll the specified bin: 1 Turn off the printer . 2 Unplug the power cord from the electrical outlet. 3 Inst all the specified bi n. 4 Connect the power cord to a p roperly grounded electrical outlet. 5 T urn th e pri n ter ba ck on . • Cancel the print jo b . • Reset active b in In[...]

Insuff icient memo ry, some held j obs will not be res tored [37 ] Do either of the following: • From t he printer control panel, pres s to clear the message. • Delete ot her held j obs to fr ee up addi tional print er memor y. Insuff icient memo ry to collate j ob [37] Try one or mo re of t h e foll owing : • From t he printer co ntrol panel[...]

Load [paper s ource] with [custom ty pe name] [orientatio n] Try one or mo re of t h e foll owing : • Load the tray or feeder with the correct s i ze an d type of paper. • From t he printer control panel, pres s t o clear the mess age and cont inue print ing. No te: If the printer fin ds a tray tha t has the correct s ize and type of p aper, th[...]

Lo ad Man ual F eede r w it h [cus tom type nam e] [o ri en tati on] Try one or mo re of t h e foll owing : • Load the feeder with th e correct size and type of paper. • From t he printer control panel, pres s t o clear the mess age and cont inue print ing. No te: If no p ap er is l oaded i n t he feeder, then the printer manually overrides the[...]

Mainte nance kit very low [80. xy] You may n eed to ord er a m aintenance kit very soon. F or more informat ion, co ntact technic al suppor t or yo ur Dell print er dealer , and then rep ort the mess age. If nec essary, pre ss on the pr inter c ontrol pane l to clear the me ssage and continue pri nt i ng. Memory f ull [38] Try one or mo re of t h e[...]

Not e nough free space in f l ash memory for resources [52] Try one or mo re of t h e foll owing : • From t he printer control panel, pres s t o clear the mess age and cont inue print ing. • Delete f onts, m acros, and ot her dat a stored in the fl ash memor y. From the pri nter control p anel, navigate to : > Settin gs > > S etting s [...]

Rea ttach bin [x ] Try one or mo re of t h e foll owing : • Turn o ff the prin ter, and t hen turn it back on . • Reatt ach the spec ified bin. 1 Turn off the printer . 2 Unplug the power cord from the electrical outlet. 3 Rem ove the spec ified bin. 4 Reattach th e bin. 5 Connect the power cord to a p roperly grounded electrical outlet. 6 T ur[...]

Reinst all mis sing or unrespo nsive cartri dge [31. xy] Try one or mo re of t h e foll owing : • Che ck if the toner cart ridge i s miss ing. If miss ing, inst all the tone r cartri dg e . For inf ormation o n installing t he cartridge, see th e “Replacing supplies ” section of the Us er ’s Gui de . • If the t oner cartridge is in stalle[...]

Remo ve paper from bin [x ] Remo ve paper f rom the spe cified bin t o clear the messa ge and c ontinue print ing. Note: I f r emoving the paper does not clear the message, then s elect Cont inue on the pr inter contro l panel. Remo ve paper from [lin ked set bin na me] Remo ve paper f rom the spe cified bin t o clear the messa ge and c ontinue pri[...]

Repl ace mi ssing fuser [3 1.xy] Instal l the missing fuser. For m ore information, s ee the instructio n sh eet that came with the par t. Repla ce missing i maging un it [31.x y] Install the m iss i ng imaging unit to clear the message. For more information, see t he “Repl ac i ng supplies” section of the Us er’s Gui de . Replac e unsuppo rt[...]

Some held jobs were not restored From t he printer cont rol pane l, select Cont inue t o clear t he m essage an d continue pr inting. Note: H eld jobs that are no t restore d remai n in the pr inter ha rd di sk and are inacc essibl e. Standard ne twork software error [54] Try one or mo re of t h e foll owing : • From t he printer control panel, p[...]

To o m any flas h op ti ons inst all ed [58] 1 T urn o ff th e pr in ter . 2 Unplug the power co rd from the electrical outlet. 3 Remove the extra f lash m emory . 4 Connec t the pow er cord t o a properly g r ounded ele ctrical outle t. 5 Turn the prin ter back on . Too ma ny tray s atta ched [5 8] 1 T urn o ff th e pr in ter . 2 Unplug the power [...]

USB po rt [x] dis abled [56] Try one or mo re of t h e foll owing : • From t he printer co n trol panel, select Conti nue to cl ear the me ssage a nd continue p rinting. The pri nter dis cards an y data rece ived thr ough the spec ified ser ial port . • Sel ect R eset ac tive b in to re set the active bin f or a linked set o f bins. • Make su[...]

Actio n Ye s No St ep 5 Check if the cables connecting the printer and the computer are inserted in the correct ports. Are the cables inserted i n the correct p ort s? Go to s tep 6. Make s u re to match the f ollowin g: • The USB sym bol on the cable with the USB symbol on the printer • The app ropriate Ethernet cable wi th the Ethernet po rt [...]

Printer display is blank Actio n Ye s No St ep 1 Press the Sleep button o n the pr inter c ontrol panel. Do es Re ady appear on the prin te r displa y? The problem is solved. Go to step 2. St ep 2 Turn off t he printer, then wait for about 1 0 seconds, and then turn th e printer back on . Do Plea se wait an d Read y appear on the printer display? T[...]

Actio n Ye s No St ep 4 Check if the tray i s avail able in the p r inter dr iver. Note : Y ou may need to manua l ly add the tray in the pri nter driver to make it avai l able for print jobs. For more i nformation, see “Updating available options in the printer dr iver” on page 35. Is the tray available in t he printer driver? Go to s tep 5. M[...]

Actio n Ye s No St ep 4 a Chec k if the int ernal o ptio n is sele cted. It may be nec e ssary to m anually add the internal option in the printer drive r to mak e it avai lable fo r print j obs. For mo re inf o r matio n, se e “Updating available opti ons in the pri nter driver” on page 35. b Re se nd t he pr in t j ob. Does the i nt e rnal op[...]

Actio n Ye s No St ep 2 a Turn of f the pr i nter, then wait about 1 0 seconds, and then turn the printer back on. b Re se nd t he pr in t j ob. Is the t ray work in g? The problem is solved. Go to step 3. St ep 3 Ch eck if th e tray is in stal led an d recogn ized by t he prin ter. Prin t a menu settings page, and then check if the tray is l isted[...]

Actio n Ye s No St ep 2 Check the cable and the ISP co n nec tion. a Use the correct cable, and then make sure it is securely connected to the ISP. b Check if the ISP solution interface cable is s ecurely connec ted into t he receptac le of the controller board. Note : The ISP solution interface cable and the re c eptacle on the controller b oard a[...]

Pa per freq uentl y jams Actio n Ye s No St ep 1 a Pull out the tr ay, and t hen do one or more of the f ol lowi ng: • Make sure paper l ies flat i n the tray. • Check i f the paper size indicators on the paper guides are aligned with the paper size i ndicators on the tray. • Check i f the paper guides are aligned against the edges of th e pa[...]

So lving print pr oblem s Printing pro blems Co nfide nti al an d ot her he ld j obs do no t prin t Actio n Ye s No St ep 1 a From the printer control panel , open t he Held Jobs folder, and then verify that your print job i s listed. b Re se nd t he pr in t j ob. For m ore information, see “Printing c onf idential and other hel d jobs” on page[...]

Error mess age abou t reading the flas h drive appears Actio n Ye s No St ep 1 Check if the flash drive is inserted into the front USB por t . Note : T h e fla sh d riv e wi ll no t wo rk if it i s i ns ert ed in to t he re ar U SB port. Is the flash drive in serted i nto the front USB port? Go to step 2. I nser t the fl ash dr ive into the front U[...]

Job prin ts f rom t he wr ong tra y or on the w ron g pap er Actio n Ye s No St ep 1 a Check if you ar e printing on paper that i s supported by th e tray. b Re se nd t he pr in t j ob. Did the job print from the correct tray or on the c orrect paper? The problem is solved. Go to step 2. St ep 2 a From the Paper menu on the pr in ter control panel,[...]

Actio n Ye s No St ep 3 Reduce the c ompl exity of the print job by eli mi nating the number and s ize of fonts, the number and co mplexity of im ag es, an d the number of pag es in the job. Did the job print and collat e correctly? The pro bl em is s olv ed. Con tac t t ech nica l su pp ort . Multiple ‑ l ang uage PD F fil es do not prin t Actio[...]

Actio n Ye s No St ep 4 a Disable the Page Pr otect feature. From the printer control panel, navigate to: Settings > Ge neral Se ttings > Pri nt Re cover y > Pa ge P rotect > Off b Re se nd t he pr in t j ob. Did the job print? The problem is solved. Go to step 5. St ep 5 Install additional pr inter memory, and then r es e n d the print[...]

Actio n Ye s No St ep 5 a Turn off t he p rinter, then wait for about 10 s eco nd s, and then turn the printer back on. b Re se nd t he pr in t j ob. Do the job s print? The problem is solved. Go to step 6. St ep 6 a Remov e, and t hen re instal l the prin ter sof tware. F or more inform ation, s e e “Ins talling the printer softw are ” on page[...]

Actio n Ye s No St ep 1 a Open the trays, and then check if they conta in paper of the sam e size and type. • Check if the pa per g uides are in the correct po sitions for the s ize of the pap er loaded in each tray. • Check i f the paper size indicators on the paper guides are aligned with the paper size i ndicators on the tray. b Re se nd t h[...]

Print qua lity proble ms Ch ara cter s ha ve j agge d or unev en e dg es Actio n Ye s No St ep 1 a Prin t a font sample list to check if the fonts you are using are supported by the p rinter. 1 From t he printer control panel , navigate to: Menu s > Re po rts > Pr int Fo nts 2 Sel ect PC L Font s or Po stScr ipt Fon ts . b Re se nd t he pr in[...]

Actio n Ye s No St ep 2 From the pri nter control panel, set the paper size an d type in the P aper menu to m atch the paper l oa ded in the tray. Do the pa per s ize and type m atch the paper loaded in the tray? Go to s tep 3. Do one or more of the f ollowin g: • Specify the paper size from the tray setti ng s to match the paper loaded in the tr[...]

Gr ay bac kgr oun d on pr in ts ABCDE ABCDE ABCDE Leading edge Trailing edge Actio n Ye s No St ep 1 a From the Quality Menu o n the printer c ontrol panel, decrease the toner darkness. Note : 8 is the fac tory default s e tt i ng. b Re se nd t he pr in t j ob. Did the gray background disappear f rom the pri nts? The problem is solved. Go to step 2[...]

Actio n Ye s No St ep 1 a Make sure your software program is using a correct f ill pattern. b Re se nd t he pr in t j ob. Do horizontal voi ds appear on prints? Go to step 2. The problem is solved. St ep 2 a Load the specif ied tray or feeder with a rec omm e n ded type of paper. b Re se nd t he pr in t j ob. Do horizontal voi ds appear on prints? [...]

Actio n Ye s No St ep 2 From the pri nter control panel, set the paper size in the Paper menu to match the paper loaded in the tr ay. Does the paper siz e match the paper l oaded in the tr ay? Go to s tep 3. Do one or more of the f ollowin g: • Specify the paper size from the tray setti ng s to match the paper loaded in the tray. • Change the p[...]

Actio n Ye s No St ep 5 a Load paper from a f resh package. Note : Paper absorbs moisture due to hig h humidity. Store paper in its or iginal wrapper unti l you use i t. b Re se nd t he pr in t j ob. Is t he paper stil l curled? Conta ct t ech nica l su pp ort . The pro bl em is s olv ed. Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trai[...]

Actio n Ye s No St ep 5 a Load paper from a f resh package. Note : Paper absorbs moisture due to hig h humidity. Store paper in its or iginal wrapper unti l you use i t. b Re se nd t he pr in t j ob. D o print ir regul ariti es still ap pear? Go to step 6. The problem is solved. St ep 6 Replace the imag ing unit, and then resend the pr int job. D o[...]

Actio n Ye s No St ep 3 a Depending on your o per ating syste m, specify the paper type, texture and weigh t fr om Printi n g Preferences or from the P rint dial og. b Re se nd t he pr in t j ob. Is t he prin t stil l too da rk? Go to step 4. The problem is solved. St ep 4 Check if the p aper loaded in the tray has textur e or rough fini shes . Are[...]

Actio n Ye s No St ep 2 From the printer co ntr ol pa nel, set th e paper type, texture, and weight in the Paper menu to match the paper loaded in t he tray. Is the t ray s et to the type, texture , and weight of the paper loaded? Go to s tep 3. Change the paper type, texture, and wei ght to match the paper loaded in the tray. St ep 3 a Depending o[...]

Printer is printing blank pages Actio n Ye s No St ep 1 a Chec k if there is pac king mate ria l left on the imag ing un it. 1 Remove the t oner cartridge, and then the imaging unit. 2 Chec k if the pa cking m ate rial is p roperl y re moved from the im aging unit. War ning —Pot entia l Dama ge: Do not expose the im ag ing unit to direct light fo[...]

Printer is printing solid black p ages Actio n Ye s No St ep 1 a Reins tall the i maging u nit . 1 Remove the t oner cartridge, and then the imaging unit. War ning —Pot entia l Dama ge: Do not expose the im ag ing unit to direct light for more than 10 minutes. Extended e x posure to lig ht m ay cause print quality problems. 2 Install the imaging [...]

Actio n Ye s No St ep 2 a Replace the f user if the di stance between the defects i s equal to either of th e followi ng: • 94. 25 mm (3. 71 in.) • 95.2 mm (3. 7 5 in .) b Re se nd t he pr in t j ob. Do repeating d efects still appear on p rints? Conta ct t ech nica l su pp ort . The pro bl em is s olv ed. Shadow imag es appear on prin ts ABCD [...]

Skewed print ) ) ABCDE ABCDE ABCDE Actio n Ye s No St ep 1 a Move the width and leng th g u id es in the tray to the cor rect positions for t he size of th e paper loaded. b Re se nd t he pr in t j ob. Is t he prin t stil l skewe d ? Go to step 2. The problem is solved. St ep 2 a Check i f you are printing on a pap er that i s supported b y the tra[...]

Actio n Ye s No St ep 3 a Load paper from a f resh package. Note : Paper absorbs moisture due to hig h humidity. Store paper in its or iginal wrapper unti l you use i t. b Re se nd t he pr in t j ob. Do streaked horizontal lines appear on pr i nt s? Go to step 4. The problem is solved. St ep 4 a Reins tall the i maging u nit . 1 Remove the t oner c[...]

Actio n Ye s No St ep 2 From the printer control pa nel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in t he tray. Do the paper texture, type, and weight match the paper in the tr ay? Go to s tep 3. Do one or more of the f ollowin g: • Specify the paper texture, type, and weight from the tray settings to ma[...]

Transpa rency print quality is poor Actio n Ye s No St ep 1 From the pri nter control panel, set the paper type i n the Paper menu to match the paper loaded in the tr ay. Is the paper type for the tr ay set to Tra nsparency? Go to s tep 2. Set the paper type to Transparency. St ep 2 a Check if you ar e using a recommended t ype of trans par ency. b[...]

Actio n Ye s No St ep 2 Replace the imag ing unit, and then resend the pr int job. Did the toner f og or bac kgr ound shading di sappear from the prints? The pro bl em is s olv ed. Con tac t t ech nica l su pp ort . Toner ru bs off Leading edge Trailing edge ABC DEF Actio n Ye s No St ep 1 From the Paper menu on the printer control panel, check the[...]

Unev en p rint dens ity Actio n Ye s No Replace the imag ing unit, and then resend the pr int job. Is the print dens ity uneven? Conta ct t ech nica l su pp ort . The pro bl em is s olv ed. Vertic al voids appear on pr ints Leading edge Trailing edge Actio n Ye s No St ep 1 a Make sure your software program is using a correct f ill pattern. b Re se[...]

Actio n Ye s No St ep 4 a Redistribute the toner i n the imaging unit. 1 Remove the t oner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. War ning —Pot entia l Dama ge: Do not expose the im ag ing unit to direct light for more than 10 minutes. Extended e x posure to lig ht m ay cause print quality problems. 3 Reinstall the[...]

Actio n Ye s No St ep 4 Make sure th e cable connections to the printer and p rint server are s ecure. For more information, see the setup documentati on that came with the printer. Are the cable connec ti o ns to the printer and print server se c ure? Go to s tep 5. Tighten the cabl e con n ec ti on . St ep 5 Temporarily disable the W eb proxy ser[...]

Appendix Dell Techn ical Sup port Po licy Techni cian ‑ assist ed tec hnical sup port re quires th e cooperatio n and p articipation of the c ustomer in the trou bleshoo t i ng proces s and pr ovides fo r restoratio n of the Operatin g System, application softwa re and ha rdware drivers to the original default config uration as shipped from D ell[...]

Warr anty an d Retu rn Polic y Dell I nc. (“Del l”) manufac tures its hard ware prod ucts from par ts and components that are new or equivalent t o new in accord ance wit h industry ‑ standar d practi ces. For informa tion about the Dell w arranty for your pri nter, ref er to the Prod uct Inf o rm ation Gui de . Appendix 22 5[...]

Index Nume ri cs 2100 ‑ sheet tr ay instal ling 31 loading 49 550 ‑ sheet tray instal ling 31 Symbols [x] ‑ page jam, clear manual f ee der. [250 ] 1 64 [x] ‑ page jam, lif t f ro nt cover to rem ove ca rtridg e. [200– 201 ] 156 [x] ‑ page jam, open tray [x]. [24x ] 16 3 [x] ‑ pag e jam, open up per an d lower rear door. [23 1–234] [...]

control panel, p rinter indi c ator light 12 Sleep button light 12 control ler bo ard accessing 14 cust om paper t ype assigni ng 61 custom p aper t ype n ame crea ting 6 0 cust om paper t ype n ames assigni ng 61 Cus tom Type [x ] assignin g a paper typ e 61 Cust om Type [ x] name crea ting 6 0 Cust om Types m enu 88 D Defa ult Sourc e menu 7 9 De[...]

instal ling an Inter nal Solutions Port 19 instal ling an optional c ard 23 instal ling optio ns orde r of ins tallation 3 0 instal ling pri nt er hard dis k 25 instal ling printer on a networ k Ethernet networking 3 6 instal ling printer software 34 addi ng options 35 instal ling the 2100 ‑ sheet tray 31 instal ling the 550 ‑ sheet tray 31 Ins[...]

TCP /IP 94 Uni versal Set up 88 Utili ties 121 Wire less 95 XPS 122 Misc ellaneo us menu 10 4 mo ving th e printe r 9, 1 46, 1 48 mul t i purpose fee der loading 56 N Network [x] menu 9 1 Net work [x] software erro r [54] 18 1 Network Car d menu 93 Netw ork Reports menu 9 3 netw ork setup pa ge pri nting 43 noi se, printer redu cing 129 No n ‑ De[...]

jamme d pages are not repr inted 195 job pr ints from wro ng tray 19 9 job pr ints on wro ng paper 199 jobs do not print 201 Large jobs do not collate 1 99 m ult ipl e ‑ l ang uag e P DF f ile s d o n ot pri nt 200 paper c url 208 paper fr equently j ams 196 print j ob takes lo n g er than expected 200 tray l inking does not work 202 unexp e cte [...]

Maintenanc e kit ver y l ow [80. xy ] 181 man aging 14 9 Memory full [38] 181 Net work [x] soft ware erro r [54] 18 1 No n ‑ Dell [s upply type], se e User’s Gu id e [33. xy] 181 Not enough free space in flash mem ory f or resour ces [52] 182 Paper changes needed 182 Paral le l port [x] disab le d [56] 182 PPD S fo nt er ror [5 0] 18 2 Reattach[...]

Replace missing im aging unit [31. xy ] 186 Replace missing or unres ponsive fus er [3 1.x y] 184 Replace unsuppor ted ca rtridge [32. xy ] 186 Replace unsuppor ted fuse r [32. xy ] 186 Replace unsuppor ted ima g i ng unit [32. xy ] 186 rep laci ng imagi ng u nit 143 replaci ng a staple cartri dge 145 rep lacing suppli es st ap le c art rid ge 1 45[...]

trou bleshooting , display print er display is blank 191 trou bleshoot ing, paper fee d mess age remai ns aft er jam is clea red 196 trou bleshoot ing, print envelop e seals w hen print ing 197 er ror re adi ng fla sh dri ve 19 8 held jobs do not print 197 inco rrect charact ers prin t 198 incorrec t m argins on pr ints 207 jamme d pages are not re[...]