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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dell DCSM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dell DCSM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Dell DCSM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Dell DCSM should contain:
- informations concerning technical data of Dell DCSM
- name of the manufacturer and a year of construction of the Dell DCSM item
- rules of operation, control and maintenance of the Dell DCSM item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell DCSM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell DCSM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell DCSM.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell DCSM item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Dell™Dimension™5000ServiceManual Before You Begin Removing the Computer Cover AboutYourDell™Dimension™5000Computer Advanced Troubleshooting Removing and Installing Parts Replacing the Computer Cover Specifications Technical Overview System Setup Notes, Notices, and Cautions Abbreviations and Acronyms For a complet[...]
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Page 2
Back to Contents Page AboutYourDell™Dimension™5000Computer Dell™Dimension™5000ServiceManual Front View of Computer Back View of Computer Front View of Computer 1 cover latch release Use this latch release to remove the cover . 2 CD or DVD activity light The drive light is on when the co[...]
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Page 3
Back View of Computer 10 microphone connector Use the microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. 11 diagnostic lights (4) Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see " Diagnostic Li[...]
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Page 4
Back to Contents Page connector you have a USB printer, plug it into a USB connector. The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see " System Setup " options. 8 card slots (4) Access connecto[...]
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Page 5
Back to Contents Page Advanced Troubleshooting Dell™Dimension™5000ServiceManual Dell Diagnostics System Lights Diagnostic Lights Beep Codes Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell Diag[...]
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Page 6
6. Type 1 to start the ResourceCD menu. 7. Type 2 to start the Dell Diagnostics. 8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 9. When the Dell Diagnostics Main Menu appears, select the test you want to run . Dell Diagnostics Main [...]
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Page 7
Diagnostic Lights To help you troubleshoot a problem, your small form factor, small desktop, and small mini - tower computers have four lights labeled "A," "B," "C," and "D" on the back panel. The lights can be yellow or green. When the computer starts normally, the patterns or codes on the lights change [...]
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Page 8
Beep Codes Your computer might emit a series of beeps during start - up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1 - 3 - 1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered [...]
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Page 9
Back to Contents Page 4-4-2 Failure to decompress code to shadowed memory 4-4-3 Math - coprocessor test failure 4-4-4 Cache test failure[...]
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Page 10
Back to Contents Page Before You Begin Dell™Dimension™5000ServiceManual Getting Started Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Getting Started This section provides procedures for removing and installing the components in your computer. Unless otherwise not[...]
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Page 11
2. Disconnect any telephone or telecommunication lines from the computer. 3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 4. Open the computer cover. Back to Contents Page CAUTION: To guard against electrical shock, always unplug your compute[...]
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Page 12
Back to Contents Page Replacing the Computer Cover Dell™Dimension™5000ServiceManual 1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2. Ensure that no tools or extra parts are left inside the computer. ?[...]
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Page 13
Back to Contents Page Removing the Computer Cover Dell™Dimension™5000ServiceManual 1. Follow the procedures in " Before you Begin ." 2. Lay your computer on its side with the computer cover facing up. 3. Pull back the cover latch release on the top panel. 4. Locate the three hinge tabs on the bottom edg[...]
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Page 14
Back to Contents Page Removing and Installing Parts Memory You can increase your computer memory by installing memory modules on the system board. YourcomputersupportsDDR2memory. DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology . If the DDR2 memory modules[...]
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Page 15
Addressing Memory With 4 - GB Configurations Your computer supports a maximum of 4 GB of memory when you use four 1 - GB DIMMs. Current operating systems, such as Microsoft ® Windows ® XP, can only use a maximum of 4 GB of address space; however, the amount of memory available to the operating system is less than 4 GB. Certain compo[...]
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Page 16
6. Replace the computer cover . 7. Connect your computer and devices to electrical outlets, and turn them on. 8. Right - click the My Computer icon and click Properties . 9. Click the General tab. 10. To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Removing Memory 1. Follow the [...]
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Page 17
If you are installing or replacing a PCI Express card, see " Installing a PCI Express Card ." Installing a PCI Card 1. Follow the procedures in " Before you Begin ." 2. Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the[...]
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Page 18
7. Before you close the card retention door, ensure that: l The tops of all cards and filler brackets are flush with the alignment bar. l The notch in the top of the card or filler bracket fits around the alignment guide. 8. Close the card retention door by snapping it into place to secure the card(s). 9. Connect any cables that[...]
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Page 19
3. Replace the computer cover , reconnect the computer and devices to electrical outlets, and then turn them on. 4. Remove the card's driver from the operating system. 5. If you removed a sound card: a. Enter system setup, select Audio Controller , and then change the setting to On . b. Connect external audio devices to the[...]
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Page 20
If necessary, disconnect any cables connected to the card. If your card includes a retention mechanism, remove the top of the retention mechanism by pressing the tab and pulling up on the top. Gently pull the securing tab, grasp the card by its top corners, and then ease it out of its connector. 6. Prepare the card for installation. See the doc[...]
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Page 21
11. Snap the card retention mechanism into place, securing the x16 PCI card. 12. Replace the computer cover , reconnect the computer and devices to electrical outlets, and then turn them on. 13. If you installed a sound card: a. Enter system setup, select Audio Controller , and then change the setting to Off . b. Connect ext[...]
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Page 22
5. Reseat the card retention mechanism in the tabs and pivot downward to snap it into place. 6. Close the card retention door to snap it into place, securing the card(s). 7. Replace the computer cover , reconnect the computer and devices to electrical outlets, and then turn them on. 8. Remove the card's driver from the operating sy[...]
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Page 23
3. By pushing from the inside and pivoting the drive panel to the left, you can release the drive panel from its side hinges. 4. Set the drive panel aside in a secure location. Removing the Drive - Panel Insert 1. On the inside of the drive panel, gently press the two drive - panel insert tab inward. 2. Pivot the drive - panel i[...]
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Page 24
2. Align the drive panel tabs with the side - door hinges. 3. Rotate the drive panel toward the computer until it snaps into place on the front panel. 4. Grasping the lever, pull the sliding plate to the left, snapping it into the closed position to secure the drive panel. Drives Your computer supports a combination of these devices[...]
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Page 25
Connect CD/DVD drives to the connector labeled "IDE" on the system board. Serial ATA hard drives should be connected to the connectors labeled "SATA0" or "SATA2" on the system board. IDE Drive Addressing When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting[...]
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Page 26
Hard Drive Check the documentation for the drive to verify that it is configured for your computer. Removing a Hard Drive 1. Follow the procedures in " Before you Begin ." 2. Disconnect the power and hard - drive cables from the drive. 3. Press in on the blue tabs on each side of the drive and slide the drive up and ou[...]
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Page 27
Installing a Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. 3. Gently slide the drive into place until it clicks or you feel the drive securely installed. 4. Connect the power and hard - drive cables to [...]
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Page 28
1. Check the documentation for the drive to verify that it is configured for your computer. 2. Follow the procedures in " Before you Begin ." 3. Remove the plastic guide bracket from the inside of the hard - drive bay by gently pulling the bracket up and out of the bay. 4. Snap the bracket to the hard drive. 5. Gently slid[...]
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Page 29
3. Disconnect the power and data cables from the back of the floppy drive. 4. Remove the floppy drive by sliding and holding the drive latch release downward. Then, slide the drive out of the computer. Installing a Floppy Drive 1 power cable 2 data cable NOTE: If you are installing a PCI Express x16 card, this card may cover the flo[...]
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Page 30
1. Follow the procedures in " Before you Begin ." 2. Remove the drive panel . 3. Gently slide the drive into place until it clicks or you feel the drive securely installed. 4. Attach the power and data cables to the floppy drive. 5. Connect the other end of the data cable to the connector labeled "FLOPPY" on [...]
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Page 31
Media Card Reader Removing a Media Card Reader 1. Follow the procedures in " Before you Begin ." 2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 3. Replace the computer cover . 4. Remove the drive panel . 5. Disconnect the cable on the back of the Media Card [...]
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Page 32
6. While pushing on the back of the drive, remove the Media Card Reader by sliding and holding the drive latch release downward. 7. Replace the drive panel . 8. Replace the computer cover . Installing a Media Card Reader 1. Follow the procedures in " Before you Begin ." 2. Lay the computer on its side so that the s[...]
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Page 33
5. Remove the Media Card Reader and bracket from its packaging. 6. Ensure that the Media Card Reader is installed before the FlexBay USB cable is connected. 7. Make sure the FlexBay USB cable is connected to the back of the Media Card Reader. 8. Insert the Media Card Reader by sliding and holding the drive latch release downward. Then, [...]
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Page 34
5. Remove the CD/DVD drive by sliding and holding the drive latch release downward. Then, slide the drive out of the computer. Installing a CD/DVD Drive 1. Follow the procedures in " Before you Begin ." 2. If you are installing a new CD/DVD drive rather than replacing a drive, remove the drive - panel inserts. 3. Gentl[...]
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Page 35
4. Connect the power and data cables to the drive. 5. Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 6. Replace the computer cover . 7. Replace the drive panel . 8. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation[...]
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Page 36
10. Verify that your computer works correctly by running the Dell Diagnostics. Processor Removing the Processor 1. Follow the procedures in " Before you Begin ." 2. Loosen the two captive screws on each side of the heat sink assembly. 3. Rotate the heat sink assembly upward, and remove it from the computer. 4. [...]
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Page 37
5. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new processor. Installing the Processor 1. Unpack the new processor, being careful not to touch the underside of the processor. 2. If the release lever on the socket is not fully extended, move[...]
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Page 38
a. Place the heat sink assembly back onto the heat sink assembly bracket. b. Rotate the heat sink assembly down towards the computer base and tighten the two capture screws. NOTICE: Ensure that the heat sink is correctly seated and secure. 9. Replace the computer cover . 10. Connect your computer and devices to electrical outlets, a[...]
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Page 39
Jumper Settings The jumper locations are shown below. Removing the System Board 1. Shut down the computer through the Start menu. 2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now. Jumper ?[...]
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Page 40
3. Disconnect any telephone or telecommunication lines from the computer. 4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 5. Open the computer cover. 6. Remove any components that restrict access to the system board (CD/DVD drive(s), flop[...]
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Page 41
1. Follow the procedures in " Before you Begin ." 2. Disconnect the DC power cables from the system board and the drives. Note the routing of the DC power cables underneath the tabs in the computer frame as you remove them from the system board and drives. You must route these cables properly when you replace them to prevent them [...]
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Page 42
Battery Replacing the Battery A coin - cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery. To replace the battery: 1. Record all the screens in system setup so that you [...]
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Page 43
Back to Contents Page Specifications Dell™Dimension™5000ServiceManual Processor Processor type Intel ® Pentium ® 4 with Hyper - Threading technology NOTE: Not all Pentium 4 processors support Hyper - Threading technology. Level 1 (L1) cache 16 KB Level 2 (L2) cache 1 MB (depending on your computer configuration) [...]
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Page 44
connector size 120 pins connector data width (maximum) 32 bits PCI Express connector one x1 connector size 36 pins connector data width (maximum) 1 PCI Express lane PCI Express connector one x16 connector size 164 pins connector data width (maximum) 16 PCI Express lanes Drives Externally accessible: one 3.5 - inch[...]
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Page 45
Back to Contents Page Activity light (on integrated network adapter) yellow blinking light Diagnostic lights four lights on the front panel (see "Diagnostic Lights" .) Standby power light AUX_PWR on the system board Power DC power supply: Wattage 305 W Heat dissipation 434.6 BTU/hr Voltage (see the safety instructions located in t[...]
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Page 46
Back to Contents Page System Setup Dell™Dimension™5000ServiceManual Entering System Setup System Setup Options Boot Sequence Clearing Forgotten Passwords Clearing CMOS Settings Overview Use system setup as follows: l To change the system configuration information after you add, change, or r[...]
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Page 47
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System CPU Info Identifies whether the computer's processor supports Hyper - Threading and lists the processor bus speed, processor ID, clock speed, and L2 cache. Memory Info Ind[...]
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Page 48
Primary Video This setting specifies which video controller is primary when two video controllers are present on the computer. Video Memory Size Offering selectable options of 1MB and 8MB, this field configures the system memory allocation reserved for the integrated video controller. Performance HyperThreading If your computer's processor sup[...]
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Page 49
Boot Sequence This feature allows you to change the boot sequence for devices. Option Settings l Diskette Drive — The computer attempts to boot from the floppy drive. If the floppy disk in the drive is not bootable, if no floppy disk is in the drive, or if there is no floppy drive installed in the computer, the computer generates an e[...]
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Page 50
4. Press the spacebar to enable or disable a device (enabled devices have a checkmark). 5. Press plus (+) or minus ( – ) to move a selected device up or down the list. Clearing Forgotten Passwords 1. Follow the procedures in " Before you Begin ." 2. Locate the 2 - pin password jumper (PSWD) on the system board, and a[...]
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Page 51
2. Reset the current CMOS settings: a. Locate the 2 - pin CMOS jumper (RTCRST) on the system board. b. Remove the jumper plug from pin 1. c. Place the jumper plug on pins 1 and 2 and wait approximately five seconds. d. Replace the jumper plug on pin 1. 3. Close the computer cover. 4. Connect your computer and devices to elec[...]
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Page 52
Back to Contents Page Technical Overview Dell™Dimension™5000ServiceManual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer System Board Components[...]
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Power Supply DC Connector Pin Assignments DC Power Connector P1[...]
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Page 54
Back to Contents Page Pin Number Signal Name 18 - AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 COM Black 4 Red 5 Black 6 Red 7 Black 8 Gray 9 Purple 10 Yellow 11 Orange 12 Blue 13 Black 14 Green 15 Black 16 Black 17 Black 18 N/C 19 Red 20 Red *Sense connector.[...]
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Page 55
Back to Contents Page Dell™Dimension™5000ServiceManual Notes, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Dimension Help file. IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows [...]