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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Dell E1405, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Dell E1405 should contain:
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Table of contents for the manual
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Page 1
www .dell.com | support.dell.com Dell™ Inspiron™ 640M/ E1405 Owner’ s Manual Model PP19L[...]
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Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations[...]
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Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 A T our of Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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4 Contents 3 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Setting Display Resolution and Refresh Rate . . . . . . . . . . . . . . . . . . 31 4 Us[...]
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Contents 5 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 6 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 43 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Adjusting the[...]
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6 Contents Media Memory Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Installing a Media Memory Card . . . . . . . . . . . . . . . . . . . . . . . . 68 Removing a Media Memo ry Card or Blank . . . . . . . . . . . . . . . . . . . 69 8 Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Phy sically Con[...]
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Contents 7 10 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Dell T echnical Update Service . . . . . . . . . . . . . . . . . . . . . . . . . 81 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 81 Starting[...]
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8 Contents Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Sound and Speak er Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 98 No[...]
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Contents 9 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Installing a Memory Modu le in Connector DIMM B . . . . . . . . . . . 116 Installing a Memory Modu le in Connector DIMM A . . . . . . . . . . . 118 Modem (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Mini-Card . . . . . . .[...]
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10 Contents 16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Using the Sy stem Setup Program . . . . . . . . . . . . . . . . . . . . . . . 165 Viewing the Sy stem Setup Screen . . . . . . . . . . . . . . . . . . . . 165 Sy stem Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Commonly Used Op[...]
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Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]
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12 Finding Information • How to set up my computer Setup Diagram • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact techn[...]
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Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Cont[...]
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14 Finding Information • Information on network activit y , the P ower Management W izard, hotkeys, and other items controlled by Dell QuickSet Dell QuickSet Help To v i e w Dell QuickSet Help , right-click the icon in the Microsoft ® W indows ® taskbar . F or more information on Dell QuickSet, see "Dell™ QuickSet F eatures" on page[...]
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A T our of Y our Computer 15 A T our of Y our Computer Front V iew 1 display latch release 2 display 3 power button 4 device status lights 5 touch pad 6 media control buttons 7 speakers 8 touch pad buttons 9 key bo a rd 10 keyboard and wireless status lights 11 display latches (2) 1 9 2 5 8 3 7 10 4 6 11[...]
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16 A T our of Y our Computer DISPLAY LATCH RELEASE — Slide and hold to release the di splay latches and open the display . DISPLAY — F or more information about your display , see "" on page 31. POWER BUTTON — P ress the power button to turn on the computer or to enter or exit a power management mode. NOTICE: T o avoid losing data w[...]
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A T our of Y our Computer 17 TOUCH PAD — P rovides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. SPEAKERS — T o adjust the volume of the inte grated speakers, press the media control buttons or speak er-volume keyboar d shortcuts. F or more information, see "Speak er F unctions" on[...]
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18 A T our of Y our Computer KEYBOARD AND WIRELESS STATUS LIGHTS The green lights located above the k eyboard indicate the following: DISPLAY LATCHES — Keep the display closed. T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. T urns on when w[...]
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A T our of Y our Computer 19 Left Side V iew CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire. NOTICE: Before you buy an antitheft device, e[...]
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20 A T our of Y our Computer S- VIDEO TV- OUT CONNECTOR IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-s peed transfer rates, such as some digital video cameras. AUDIO CONNECTORS 5- IN -1 MEDIA MEMORY CARD READER — Provides a fast and convenient way to view and shar e digital photos, music, and videos stored on a memory ca r d[...]
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A T our of Y our Computer 21 Right Side V iew OPTICAL DRIVE BAY — Y ou can install devices such as a DVD drive or other optical drive in the optical drive bay . F or more information, see "Optical Drives" on page 114. OPTICAL DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD or DVD from the optical drive. USB CONNECTORS MOD[...]
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22 A T our of Y our Computer NETWORK CONNECTOR (RJ-45) VIDEO CONNECTOR Back V iew USB CONNECTORS AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC power requir ed by the computer . Y ou can connect the AC adapter with your compute r turned either on or off. Connects the computer to a netwo[...]
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A T our of Y our Computer 23 CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power connectors and power strips vary among countries. Usin g an incompatible cable or improperly co nnecting the cable to the power strip or electrical outlet may caus e fire or equipment damage. NOTICE: When you disconnect the AC adapter cab[...]
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24 A T our of Y our Computer PROCESSOR AND THERMAL MODULE COVER — Covers the processor and thermal module. MODEM /M INI C ARD / WIRELESS COVER — Covers the compartment that contai ns the modem, Mini Card , and internal card with Bluetooth wir eless tech nology . F or more information, see page 121. OPTICAL - DRIVE LOCKING SCREW — Secures the [...]
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Setting Up Y our Computer 25 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or mo re of the following In ternet connection options: • Dial-up connections that pr[...]
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26 Setting Up Y our Computer • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwis e, follow the instructions on [...]
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Setting Up Y our Computer 27 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next . 5 When the Now go to your old computer screen appears, go to yo ur old or source computer . Do not click Next at this time. T o co[...]
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28 Setting Up Y our Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer . T o copy data from the old computer: 1 On the old computer , insert the wizard disk. 2 Click the Start button and click Ru n . 3 In the Open field on the Ru n window , browse to the path[...]
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Setting Up Y our Computer 29 Printer Cable Y our printer connects to your computer with either a USB cable or a parallel cabl e. Y our printer may not come with a printer cable, so if you purchase a cabl e separately , ensure that it is compatible with your printer and computer . If you purchased a printer cabl e at the same time you purchased your[...]
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30 Setting Up Y our Computer Power Protection Devices Several devices are available to protect against power fluctuations and failur es: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips eq uipped with sur ge protection help prevent damage to your computer from vol[...]
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Using the Display 31 Using the Display Adjusting Brightness When a Dell™ computer is running on battery po wer , you can conserve power by setting the brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d. NOTE: Brightness key combinations only affect the display on your portable com[...]
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32 Using the Display 3 Under Pick a task... , click the area you want to change, or under or pick a Control P anel icon , click Display . 4 T ry different settings for Color quality and Screen resolution . NOTE: As the resolution increases, icons and text appear smaller on the screen.[...]
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Using the Keyboard and T ouch Pad 33 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, pr ess <Fn> and[...]
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34 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions Battery CD or DVD T ray Display Functions Radios (Including Wireless Networking and an Internal Card With Bluetooth ® Wireless T echnology) Power Management <Ctrl><Shift><Esc> Opens the T ask Manager window . <Fn><F3> Displays the Dell™ QuickSet[...]
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Using the Keyboard and T ouch Pad 35 Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust keyboar d operation, such as the charac ter repeat rate, open the Control P anel, click P rinters and Other Hardware , and click K eyboard . F or information about the Control P anel, see the W indows Help and Support Center . T o access t h[...]
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36 Using the Keyboard and T ouch Pad T ouch Pad The touch pad detects the pressur e and movement of your finger to al low you to move the cursor on the display . Use the touch pad and touch pa d buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap once on the[...]
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Using a Battery 37 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your com puter , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS setting s, operate your Dell™ portable computer with the batt[...]
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38 Using a Battery CAUTION: Do not dispose of batterie s with household waste. When your ba ttery no longer ho lds a charge, call your local waste disposal or environm ental agency for advice on disposing of a lithium-ion battery . See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of the battery may increase the ri[...]
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Using a Battery 39 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For informa tion about QuickSet, right-click the icon in the taskbar , and click Help . T o check the battery health using the charge gauge,[...]
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40 Using a Battery T o enter standby mode: • Click the Start button, click T urn off computer , and then click Stand by . or • Depending on how you set the power management options on the Advanced tab (see "Configuring P ower Management Settings" on page 41) in the P ower Options P roperties window , use one of the following methods: [...]
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Using a Battery 41 Configuring Power Management Settings Y ou can use the QuickSet P ower Management W iza rd or W indows P ower Options Properties to configure the power management settings on your computer . • T o access the QuickSet P ower Management W izard, do uble-click the icon in the taskbar . F or more information about QuickSet, click t[...]
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42 Using a Battery T o remove the battery : 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer [...]
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Using CDs, DVDs, and Other Multimedia 43 Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer wh ile playing CDs or DVDs. 1 P ress the eject button on the front of the drive. 2 P ull[...]
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44 Using CDs, DVDs, and Other Multimedia T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copy right laws when you create CDs. A CD player includes the following basic buttons: A D VD player includes the following basic buttons: F or more inform[...]
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Using CDs, DVDs, and Other Multimedia 45 Adjusting the V olume NOTE: When the speakers are mu ted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All P rograms ( or P rograms) → Accessories → Entertainment (or Multimedia ), and then click V olume Control . 2 In the V olume Control window , click and drag the bar in th[...]
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46 Using CDs, DVDs, and Other Multimedia 3 Under Pick a task... , click Change the screen resolution . 4 In the Display P roperties window , click and drag the bar in Screen resolution to change the setting to 1024 by 768 pixels . 5 Click the drop-down menu under Color quality , and then click Medium (16 bit) . 6 Click OK . Using Dell Media Experie[...]
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Using CDs, DVDs, and Other Multimedia 47 Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer prov ides help information. When you launch the media application, click on the desktop icon for additional help. Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation CD Repair Utilit[...]
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48 Using CDs, DVDs, and Other Multimedia Repairing Dell MediaDirect NOTE: See "Repair Utility CD" to verify tha t you need to repair Dell MediaDirect rather than re install it. If you use the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly . NOTE: In some cases, the repair utility [...]
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Using CDs, DVDs, and Other Multimedia 49 T o create a partition on your har d drive: 1 P ress the <F8> key to agr ee to the license agreement while you are installing W indows XP 2 When the setup partition window appears, use th e arrow keys to select the unpartitioned space. 3 Ty p e C to create a new partition using unpartitioned space. NOT[...]
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50 Using CDs, DVDs, and Other Multimedia Y our computer has an S-video TV -out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV . 1 S-video TV -out connector 2 S-video connector 1 S-video TV -out connector 2 c[...]
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Using CDs, DVDs, and Other Multimedia 51 Y our TV has either an S-video input connector , a composite video-input connector , or a component video-input connector . Depending on what type of connector is available on your TV , you can use a commercially available S-video cable, composite video cable, or component video cable to connect your compute[...]
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52 Using CDs, DVDs, and Other Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video cable directly to the S-video TV-out con nector on the com puter (without the TV/digital audio adapter c able) if your TV or audio device supports S-video but not S/ PDIF digital audio. 2 Plug [...]
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Using CDs, DVDs, and Other Multimedia 53 S-Video and S/PDIF Digital Audio 1 T urn off the computer and the TV and/or th e audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 1 S-video TV -out connector 2 composite video adapter 1 composite video adapter 2 S-video cable 3 [...]
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54 Using CDs, DVDs, and Other Multimedia 3 Plug one end of the S-video cable into the S-vide o output connector on the composite video adapter . 4 Plug the other end of the S-video cable int o the S-video input co nnector on the TV . 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cab[...]
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Using CDs, DVDs, and Other Multimedia 55 Composite Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the composite video cable into the composite video-output connector on the composit[...]
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56 Using CDs, DVDs, and Other Multimedia 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cabl e into the headphone connector on the computer . 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your[...]
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Using CDs, DVDs, and Other Multimedia 57 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on the computer . 3 Plug one end of the composite vide o cable into the composite video-input connector on the composite video adapter . 4 Plug the other en[...]
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58 Using CDs, DVDs, and Other Multimedia 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 T urn on the TV , turn on any audio device that yo u connected (if applicable), and then turn on the computer . 8 See "Enabling the Display Settings for a TV" on pa ge 63 to ensure th[...]
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Using CDs, DVDs, and Other Multimedia 59 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on your computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Make sur[...]
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60 Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio 1 S-video TV -out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 1 2 1 2 3[...]
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Using CDs, DVDs, and Other Multimedia 61 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on the computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Make sure[...]
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62 Using CDs, DVDs, and Other Multimedia Enabling S/PDIF Digital Audio NOTE: Y our DVD software may vary. Please review the setu p instructions included wi th your DVD software. If your computer has a D VD drive, you ca n enable digital audio for D VD playback. 1 Click Start , point to All P rograms , and select the D VD application. 2 Insert a D V[...]
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Using CDs, DVDs, and Other Multimedia 63 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu scr een. Enabling the Display Settings for a TV Video Controller NOTE: T o ensure that the display options appear co[...]
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64 Using CDs, DVDs, and Other Multimedia[...]
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Using ExpressCards 65 Using ExpressCards ExpressCard T ypes See "Specifications" on page 157 for information on supported ExpressCar ds. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Y our computer shipped with a plastic blank installed in the Expr essCard slot. Blanks protect unused slots from dust and other particle [...]
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66 Using ExpressCards CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . T o install an ExpressCar d: 1 Hold the card with the top side of the car d facing u p. The latch may need to be in the "in" position before you insert the car d. 2 Slide the card into t[...]
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Using ExpressCards 67 Save a blank to use when no ExpressCar d is installed in a slot. Blanks protect unused slots from dust and other particles. Media Memory Card T ypes The 5-in-1 media memory card r eader provides a fast and convenient way to view and share digital photos, music, and videos stor ed on a memory card. NOTE: A media memory card is [...]
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68 Using ExpressCards Installing a Media Memory Card Y ou can install a media memory car d in the computer while the computer is running. The computer automatically detects the car d . Media memory cards ar e generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are k eye[...]
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Using ExpressCards 69 Removing a Media Memory Card or Blank NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remo ve it from the computer . If you do no t stop the card in the configuration utility , you could lose data. CAUTION: Before you begin any of [...]
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70 Using ExpressCards[...]
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Setting Up a Network 71 Setting Up a Network Phy sically Connecting to a Network or Broadband Modem Before you connect your computer to a network th at is not wir eless, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on[...]
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Page 72
72 Setting Up a Network 3 Click Checklist for creating a network . NOTE: Selecting the conne ction method labeled This computer connects directly to the Internet enables the integrated firewall prov ided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup W izard and follow the instructions on the screen. W[...]
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Page 73
Setting Up a Network 73 If Wireless Network Connection appears, you have a wireless network car d. T o view detailed information about the wireless network car d: 1 Right-click Wireless Network Connection. 2 Click P roperties . The Wireless Network Connection P roperties window appears. The wireless network card’s name and model number ar e liste[...]
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74 Setting Up a Network 11 Tu r n o n only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 T urn on your wireless router and wait for at lea st 2 minutes for the wir eless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your computer and wait u[...]
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Page 75
Setting Up a Network 75 T o determine which wireless configuration utilit y is managing your wireless network car d: 1 Click the Start button, point to Settings , and then click Control P anel . 2 Double-click Network Connections . 3 Right-click the Wireless Network Connection icon, and then click V iew Available Wireless Networks . If the Choose a[...]
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Page 76
76 Setting Up a Network Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet The wireless activity indicator provides an easy way to monitor the status of your computer ’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless acti v[...]
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Setting Up a Network 77 NOTE: Before you connect to the Inte rnet, you must activate mobile broadba nd service through your cellular service provider . For instructions and fo r additional information about using the Dell Mobile Broadband Card Utility , see the user's guide available throug h the Windows Help and Support Center . T o access th[...]
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78 Setting Up a Network[...]
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Securing Y our Computer 79 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]
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80 Securing Y our Computer • Do not share your passwor d with other people. • Ensure that people ar e not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard dr ive. However , they are not foolproof. If you require more security , obtain and use additional forms of prote[...]
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T roubleshooting 81 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provides proact ive e-mail notification of software and hardwar e updates for your computer . The service is free an d can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell T echnic al Update[...]
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82 T roubleshooting 3 Diagnostics can be invoked one of two ways: a T urn on the computer . When the DELL™ logo appears, press <F12> immediately . Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® deskto[...]
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T roubleshooting 83 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructi[...]
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84 T roubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are completed, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The Dell S[...]
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T roubleshooting 85 Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View fr equently asked questions • Learn more about the Dell Support Utility • T urn the Dell S[...]
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86 T roubleshooting Problems writing to a CD/DVD-RW drive C LOSE OTHER PROGRAMS — The CD/D VD-R W drive must receive a ste ady str eam of data when writing. If the stream is interrupted, an error occurs. T ry closing all programs before you write to the CD/D VD-RW . T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See &q[...]
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T roubleshooting 87 C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click T ools , click Options , and then click Security . 2 Click Do not allow attachments to remove the checkmark. C HECK THE TELEPHONE LINE CONNECTION C HECK THE TELEPHONE JACK C ONNECT THE MODEM [...]
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88 T roubleshooting Error Messages CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad, t[...]
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T roubleshooting 89 H ARD - DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the computer , remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer , reinstall the hard drive, and r estart the computer . Run the Har d-Disk Drive tests in th[...]
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90 T roubleshooting M EMORY ALLOCATION ERROR — The software you ar e attempting to run is conflicting with the operating system, another program, or a utility . Shut down the computer , wait 30 seconds, and then restart it. T ry to run the program again. If the error message sti ll appears, see the so ftware documentation. M EMORY DATA LINE FAILU[...]
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T roubleshooting 91 S ECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. Y ou may have a defective sector or corrupted F A T on the hard drive. R un the Windows error -checki ng utility to check the file structure on the har d drive. See the Windows Help and Support Center for instructions. T o access the Help and Su[...]
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Page 92
92 T roubleshooting I F YOU HAVE PROBLEMS WITH AN E XPRESS C ARD NOT PROVIDED BY D ELL — Contact the ExpressCar d manufacturer . IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS ?[...]
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T roubleshooting 93 T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE INTEGRATED KEYBOARD — 1 Shut down the computer . 2 Disconnect the external keyboar d. 3 T urn on the computer . 4 F rom the W indows desktop, click the Start button, point to All P rograms → Accessories , and click Notepad . 5 T ype some characters on the [...]
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Page 94
94 T roubleshooting C HECK THE SOFTWARE DOCUMENTATION — If necessary , uninstall and then re install the program. Softwar e usually includes installation instructions in i ts documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft ® Windows ® operating sy stem R UN THE P ROGRAM C OMPATIBILITY W IZARD — The P ro[...]
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T roubleshooting 95 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with th e operating system installed on your computer . • Ensure that your computer meets the minimum har dwa re requir ements needed to run the software. [...]
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Page 96
96 T roubleshooting Network Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the network connector on the side of the co mputer and the network port or device. [...]
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Page 97
T roubleshooting 97 C HECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. E LIMINATE POSSIBLE INTERFERENCE —[...]
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98 T roubleshooting C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information. U NLOCK THE SCANNER — Ensure that your scanner is unlock ed if it has a locking tab or button. R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN C HECK THE CABLE CONNECTIONS — • See the scanner documentation for cabl[...]
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T roubleshooting 99 R EINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 101. R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 81. NOTE: The volume control in some MP3 pl ayers overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not tu rn th[...]
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Page 100
100 T roubleshooting C HECK THE BATTERY — If you are using a battery to power yo ur computer , the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter , and turn on the computer . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a [...]
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Page 101
T roubleshooting 101 Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or keyboard. All devices r equire a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.[...]
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Page 102
102 T roubleshooting Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver , use W indows XP Device Driver Rollback to replace the driver with the pr eviously installed version. 1 Click the Start button and click Control P anel . 2 Under Pick a Ca tegory , click P erformance and Maintenanc[...]
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Page 103
T roubleshooting 103 7 Click the Install button (if present) to begin installing th e driver or utility . At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. F or installation instructions, either see the appropriate instructions in the following su[...]
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Page 104
104 T roubleshooting Restoring Y our Operating Sy stem Y ou can r estore your operating system in the following ways: • Microsoft ® W indows ® XP System Restore r eturns your computer to an earlier operating state without affecting data files. Use System Restore as the fi rst solution for r estoring your operating system and preserving data fil[...]
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Page 105
T roubleshooting 105 3 Click a calendar date to which you want to restor e your computer . The Select a Restore P oint screen provides a calendar that allows you to see and select restore points. All calendar dates with available re stor e points appear in boldface type. 4 Select a restor e point and click Next . If a calendar date has only one res[...]
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Page 106
106 T roubleshooting Use Dell PC Restore by Symantec only as the last me thod to r estore your op erating system. PC Restore restor es your hard drive to the operating state it was in when you purchased the computer . Any programs or files added since you received your computer—includ ing data files—ar e permanently deleted from the hard drive.[...]
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Page 107
T roubleshooting 107 T o remove PC Restor e: 1 Log on to the computer as a local administrator . 2 In W indows Explorer , go to c:dellutilitiesDSR . 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator , a message appears stating th at you must log on as administrator . Click Quit , and then log on as [...]
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Page 108
108 T roubleshooting Reinstalling Windows XP T o reinstall W indows XP , perform all the steps in the following sections in the order in which they ar e listed. The reinstallation process can tak e 1 to 2 hours to co mplete. After you reinstall the operating system, you must also reinstall the device drivers, vi rus protection program, and other so[...]
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Page 109
Adding and Replacing Parts 109 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see this page) [...]
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Page 110
110 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handl[...]
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Page 111
Adding and Replacing Parts 111 6 Remove the optical drive, if installed, from the optical drive bay . See "Optical Drives" on page 114. 7 P ress the power button to ground the system board. 8 Remove any installed ExpressCar ds from the Expr essCar d slot. See "Removing an ExpressCar d or Blank" on page 66. 9 Remove any installed[...]
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Page 112
112 Adding and Replacing Parts T o replace the har d drive in the hard drive bay : 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 T urn the computer over , and loosen the t wo captive screws in the hard drive cover . NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "[...]
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Page 113
Adding and Replacing Parts 113 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use exces sive force, you may damage the connector . 6 Seat the new hard drive into the bay , and then slide it into the connector by s[...]
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Page 114
114 Adding and Replacing Parts Optical Drives About the Device Security Screw NOTE: Y ou do not need to install the dev ice security screw unless you want to prevent the module from being easily removed. Y our Dell™ computer ships with an optical drive insta lled in the module bay and a device security scr ew , which may not be installed in the o[...]
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Page 115
Adding and Replacing Parts 115 5 P u ll the drive straight out of the module bay . 6 P u sh the new drive straight into the module bay until it clicks. 7 Replace the security device screw . 8 T urn the computer right-side up and open the display . 9 The operating system automatically recognizes the drive. If necessary , enter your password to unloc[...]
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Page 116
116 Adding and Replacing Parts The computer has two memory module connectors labeled "DIMM A" and "DIMM B." Connector DIMM A (located under the keyboar d) holds the basic memo ry module as configured from the factory . If you did not order additional memory , connector DI MM B (located on the bottom of the computer under the mem[...]
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Page 117
Adding and Replacing Parts 117 NOTICE: If you need to install memory mo dules in two connectors, install a memory module in the connector labeled “DIMM A” before you install a module in the conn ector labeled “DIM M B.” Insert memo ry modules at a 45-degree angle to avoid damaging the connector . NOTE: If the memory module is not installed [...]
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Page 118
118 Adding and Replacing Parts 6 Replace the memory module co ver and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcin g the cover to close may damage your computer . 7 Insert the battery into the battery bay , or connect th e AC adapter to your computer and an electrical outlet. 8 Reinstall[...]
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Page 119
Adding and Replacing Parts 119 3 Remove the hinge cover . See "Hinge Cover" on page 125. NOTE: Ensure that you remove the two screws in the batter y bay as part of the hinge removal procedure. 4 Remove the keyboar d. See "Keyboar d" on page 127. NOTICE: T o prevent damage to the memory mo dule connector , do not use too ls to sp[...]
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Page 120
120 Adding and Replacing Parts 7 Replace the keyboar d. See "Keyboar d" on page 127. 8 Replace the hinge cover . See "Hinge Cover" on page 125. NOTE: Ensure that you replace the two sc rews inside the battery bay as part of the hinge replacement procedure. 9 Insert the battery into the battery bay , or connect th e AC adapter to[...]
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Page 121
Adding and Replacing Parts 121 Modem (Optional) If you order ed the optional modem at the same time that you order ed your computer , the modem is already installed. CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Before Y ou Begin&[...]
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Page 122
122 Adding and Replacing Parts 4 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. b Align the modem with the screw holes and pr ess the modem into the connector on the system board. c Replace the sc[...]
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Page 123
Adding and Replacing Parts 123 Mini-Card If you order ed a Mini-Card with your co mputer , the card is alr eady installed. CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 If a Mini-Card is not [...]
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Page 124
124 Adding and Replacing Parts NOTICE: The connectors are color -keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 3 Install the replacement Mini-Car d: NOTICE: T o avoid damaging the Mini-Card, make sure the antenna cables are not under the card when you click the card into place. a Align the Min[...]
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Page 125
Adding and Replacing Parts 125 Hinge Cover Removing the Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface [...]
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Page 126
126 Adding and Replacing Parts 4 T urn the computer right-side up, and then open the display all the way (180 degrees) so that it r ests on your work surface. NOTICE: T o avoid damaging the hinge cover , do not lift the cover on both sides simultaneously . 5 Insert a scribe into the indent to lif t the hinge cover on the right side. 6 Ease the hing[...]
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Page 127
Adding and Replacing Parts 127 Replacing the Hinge Cover 1 Insert the left edge of the cover into place. 2 P ress from left to right unti l the cover snaps into place. 3 Close the display and turn the computer upside down. 4 Replace the two screws in the battery bay . 5 Replace the battery (see "Replacing the Battery" on page 41). Keyboar[...]
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Page 128
128 Adding and Replacing Parts Replacing the Keyboard NOTICE: T o avoid scratching the palm rest when replacing th e keyboard, hook the six tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. 1 Connect the keyboar d cable to the system board. 2 F asten the keyboar d cable with the lever on the system[...]
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Page 129
Adding and Replacing Parts 129 NOTICE: T o avoid damaging the sy stem board, you must remove the main battery before you begin working inside the computer . If you order ed a card with Bluetooth wir eless technolo gy with your computer , the card is alre ady installed. 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 Loosen [...]
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Page 130
130 Adding and Replacing Parts Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you perform the following procedure s, see the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpainted metal surface (su[...]
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Page 131
Dell™ QuickSet Features 131 Dell™ QuickSet Features NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell™ Q[...]
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132 Dell™ QuickSet Features[...]
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Page 133
T raveling With Y our Computer 133 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case • Use the Service T ag if you need to report a lo ss or theft to law enforcement officials and [...]
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Page 134
134 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTICE: Do not check the co mputer as baggage. • Consider disabling wireless activity on your comput er to maximize battery op erating time. T o disable wireless activity , press<Fn><F2>. • Consid[...]
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Page 135
Contacting Dell 135 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for your country , find t he appropriate country section in the table below . NOTE: T oll-free numbers are for use within the country for which they are listed. NOT[...]
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Page 136
136 Contacting Dell Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar E-mail: la-techsupport@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730 T [...]
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Page 137
Contacting Dell 137 Barbados W ebsite: www .dell.com/bb E-mail: la-techsupport@dell.com General Support 1-800-534-3142 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W ebsite: support.euro .dell.com T ech Support for XPS 02 481 92 96 T ech Support for all other Dell computers 02 481 92 88 T ech Support F ax 02 481 92[...]
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Page 138
138 Contacting Dell Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated Hardwar e and W arranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business, government) toll-free: 1-800-326-9463[...]
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Page 139
Contacting Dell 139 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Del l™ Dimension™ and Inspiron) toll-free: 800 858 2968 T echnical Support (OptiPlex[...]
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Page 140
140 Contacting Dell Costa Rica We b s i t e : www .dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro.dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T echnical F ax [...]
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Page 141
Contacting Dell 141 El Salvador W ebsite: www .dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W ebsite: support.euro .dell.com E-mail: fi_support@dell.com T echnical Support 0207 533 555 Customer Care 0207 533 538 Switchboard 0207 533 533 Sales u[...]
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Page 142
142 Contacting Dell Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 We b s i t e : support.euro.dell.com E-mail: tech_support_central_europe@dell.com T echnical Support for XPS 069 9792 7222 T echnical Support for all other Dell computers 069 9792-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment [...]
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Page 143
Contacting Dell 143 Hong Kong International Access Code: 001 Country Code: 852 W ebsite: support.ap.dell.com T echnical Support E-mail: HK_support@Dell.com T echnical Support (Dimension and Inspiron) 2969 3188 T echnical Support (OptiPlex, Latitude, and Dell P recision) 2969 3191 T echnical Support (P owerApp™, P owerEdge™, P owerConnect™, an[...]
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Page 144
144 Contacting Dell Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_direct_support@dell.com Sales Ireland Sales 01 204 4444 Dell Outlet 1850 200 778 Online Ordering HelpDesk 1850 200 778 Customer Care Home User Customer Care 01 204 4014 Small Business Customer Care [...]
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Page 145
Contacting Dell 145 Jamaica E-mail: la-techsupport@dell.com General Support (dial from within Jamaica only) 1-800-440-9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T ec[...]
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Page 146
146 Contacting Dell Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 Support (Dimension, PDA, Electronics and Accessories) toll-free: 080-200-3801 Sales toll-free: 080-200-3600 Fa x 2194-6202 Switchboard 2194-6000 Latin America Customer T echnical Support (Austin, [...]
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Page 147
Contacting Dell 147 Malaysia (P enang) International Access Code: 00 Country Code: 60 City Code: 4 W ebsite: support.ap.dell.com T echnical Support (Dell Pr ecision, OptiPlex, and Latitude) t o l l - f r e e :18 0 08 8 01 9 3 T echnical Support (Dimension, Inspiron, and Electronics and Accessories) t o l l - f r e e :18 0 08 8 13 0 6 T echnical Sup[...]
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Page 148
148 Contacting Dell Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro.dell.com T echnical Support for XPS 020 674 45 94 T echnical Support for all other Dell computers 020 674 45 00 T echnical Support Fa x 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Customer[...]
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Page 149
Contacting Dell 149 P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 W ebsite: support.euro .dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service F ax 57 95 806 Reception Desk F ax 57 95 998 Switchboard 57 95 999 P ortugal International Acc[...]
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Page 150
150 Contacting Dell Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore or Malay sia only. W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 394 7430 T echnical Support (OptiPlex, La[...]
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Page 151
Contacting Dell 151 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130 Customer Care 902 115 236 Switchboard 91[...]
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Page 152
152 Contacting Dell Ta i w a n International Access Code: 002 Country Code: 886 We b s i t e : support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electr onics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: [...]
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Page 153
Contacting Dell 153 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support.euro .dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/P ublic Sector Sales 01344 860 456 Customer Care[...]
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Page 154
154 Contacting Dell U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas [...]
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Page 155
Contacting Dell 155 U.S. V irgin Islands E-mail: la-techsupport@dell.com General Support 1-877-702-4288 V enezuela W e bsite: www .dell.com/ve E-mail: la-techsupport@dell.com General Support 0800-100-4752 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Num[...]
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156 Contacting Dell[...]
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Page 157
Specifications 157 Specifications Processor P rocessor type Intel ® Cor e™ Solo processor or Intel ® Core™ Duo processor L1 cache 32-KB x2 I-cache 32-KB x2 D-cache L2 cache 2 MB External bus frequency (front side bus) 533 MHz and 667MHz Sy stem Information System chip set Mobile Intel 945GM Express Data bus width 64 bits DR AM bus width dual-[...]
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Page 158
158 Specifications 5-in-1 Media Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS P ro SD/SDIO MMC xD CF T ype I/II & IBM ® Microdrive through ExpressCar d adapter 5-in-1 media memory card connector size 36.8 x 29.3 x 4.75 mm Memory Memory module co[...]
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Page 159
Specifications 159 Communications Modem: Ty p e v .92 56K MDC Controller softmodem Interface internal HDA bus Network adapter 10/100 Ethernet LAN on system boar d W ireless internal Mini-Card W i-F i and Bluetooth ® wireless technology support Vide o Video type: integrated on system board Video controller Intel ® GMA950 Video memory Up to 224 MB [...]
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Page 160
160 Specifications Display T ype (active-matrix TFT) 14.1-inch WXGA and 14.1-inch WXGA+ Dimensions: Height 206 mm (8.11 inches) Wi d t h 320 mm (12.59 inches) Diagonal 357.74 mm (14.1 inches) Maximum resolutions: WXGA WXGA+ 1280 x 800 at 262,144 colors 1440 x 900 at 262,144 colors Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing an[...]
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Page 161
Specifications 161 Battery T ype 6-cell "smart" lithium ion 9-cell "smart" lithium ion Dimensions: Depth 49 mm (1.93 inches) (6 cell) 60.1 mm (2.37 inches) (9 cell) Height 24 mm (0.94 inch) Wi d t h 206.8 mm (8.14 inches) W eight 0.32 kg (0.7 lb) (6 cell) 0.48 kg (1.06 lb) (9 cell) V oltage 11.1 VDC Charge time (approximate) : C[...]
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Page 162
162 Specifications Rated output voltage 19.5 +/–1.0 VDC Dimensions: Height 28.2 mm (1.11 inches) Wi d t h 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) W eight (with cables) 0.4 kg (0.9 lb) T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Phy sical Height 38.6 mm (1.52 inches) W idth 330 [...]
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Page 163
Specifications 163 Maximum shock (measured with hard drive in operating status and a 2-ms half -sine pulse for operating. Also measured with har d drive in head-parked position and a 2-ms half - sine pulse for storage): Operating 142 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (?[...]
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164 Specifications[...]
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Page 165
Appendix 165 Appendix Using the Sy stem Setup Program NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding options that you set throug h the sy stem setup progra m. (An exception is the External Hot Key option, which you can disable or enable only through the sy stem s[...]
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166 Appendix The window at the bottom tells you how to control the system setu p program with key functions. Use these keys to select a category , modify its settings, or exit the system setup program. Commonly Used Options Certain options requir e that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot seq[...]
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Appendix 167 3 T urn on the computer . Wh en the DELL logo appears, press <F2> immediately . If you wait too long and the W indows logo appears, continue to wait until you see the W indows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press <En[...]
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168 Appendix Floppy Drive NOTICE: Do not attempt to clean drive head s with a swab. Y ou might accide ntally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially availab le cleaning kit. These kits contain pretr eated floppies to remove contaminants that accumulate during normal operation. CDs and[...]
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Appendix 169 Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating sy stem and some of the soft war e programs that are installed on the computer during th e manufacturing process (Microsoft ® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expa nsion [...]
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170 Appendix If necessary , consult a representative of Dell Inc. or an e xperienced radio/television technician for additional suggestions. The following information is provided on the devi ce or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright protection techno[...]
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Glossary 171 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]
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172 Glossary bootable disk — A disk that you can use to start your computer . In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of he[...]
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Glossary 173 DDR2 SDR AM — double-data-rate 2 SDRAM — A type of DDR SDR AM that uses a 4-bit prefetch and other architectural changes to b oost memory speed to over 400 MHz. device — Hardwar e such as a disk drive, printer , or keyboar d that is installed in or connected to your computer . device driver — See driver . DIN connector — A ro[...]
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174 Glossary ENERGY ST AR ® — Environmental P rotection Agency requir ements that decrease the overall consumption of electricity . EPP — enhanced parallel po rt — A parallel connector design that provides bidirectional data transmission. ESD — electrostatic dischar ge — A rapid discharge of static electricity . ESD can damage integrated[...]
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Glossary 175 heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft W ord. Other help files function as stand- alone refer ence sources. Help files typica[...]
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176 Glossary L LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio wa ves to form a wide area network (W AN). LCD — liquid crystal display — The technology used by port[...]
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Glossary 177 NVRAM — nonvolatile random a ccess memory — A type of memory that stores data wh en the computer is turned off or loses its external power source. NVR AM is used for maintaining computer configur ation information such as date, time, and other system setup options that you can set. O optical drive — A drive that uses optical tech[...]
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178 Glossary readme file — A text file included with a softwar e package or hardwar e product. T ypically , readme files provide installation information and describe new product enhancements or correc tions that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete. A file can have read -only status[...]
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Glossary 179 software — Anything that can be stored electronically , such as computer files or programs. S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without conv erting it to and from an analog format, which could degrade the quality of the file. standby mo[...]
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180 Glossary UTP — unshielded twisted pair — Describes a type of cable used in most tele phone networks and some computer networks. P airs of unshielded wires are twisted to protect against electrom agnetic interference, rather than relying on a metal sheath around each pair of wir es to protect against interference. UXGA — ultra extended gra[...]
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Glossary 181 Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no str ess applie d to either the chip or its socket. Zip — A popular data compression format. F iles that have been compressed with the Zip format ar e called Zip files and usually have a filename extension of[...]
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182 Glossary[...]
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Index 183 Index Numbers 5-in-1 media memory car d rea d e r , 6 7 A audio connectors, 20 audio device connecting, 4 9 enabling, 6 2 audio . See sound B battery charge gauge, 3 8 charging, 4 1 checking the charge, 3 8 conserving power , 3 9 description, 2 3 meter , 3 8 performance, 3 7 power meter , 3 8 removing, 4 1 storing, 4 2 battery-bay latch r[...]
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184 Index 184 Index device status lights, 16 diagnostics D e l l , 81, 84 display adjusting brightness, 3 1 adjusting the size of icons, 1 3 1 adjusting the size of toolbars, 1 3 1 description, 1 6 res o l u ti o n , 3 1 switching the video image, 3 1 display latch, 18 documentation End User License Agreement, 1 1 ergonomics, 1 1 online, 1 3 P rodu[...]
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Index 185 key p ad numeric, 3 3 L labels Microsoft W indows, 1 2 Service T ag, 1 2 lost computer , 80 M media control buttons Dell MediaDirect button, 4 6 description, 1 7 play/pause/Dell MediaDirect, 1 7 media memory car ds blanks, 6 9 CardBus technology , 6 7 installing, 6 8 removing, 6 9 slots, 6 7 types, 6 7 memory a d d i n g , 116, 118 instal[...]
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186 Index 186 Index problems (continued) computer does not start up, 9 3 computer stops responding, 9 3 conflicts, 1 0 3 D e l l D i a g n o s t i c s , 81, 84 Dell MediaDir ect, 9 4 drives, 8 5 D VD drive, 8 5 error messages, 8 8 hard drive, 8 6 IEEE 1394 connector , 9 2 keyboar d, 9 2 lockups, 9 3 network, 9 6 power , 9 6 power light conditions, [...]
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Index 187 touch pad cleaning, 1 6 7 customizing, 3 6 description, 1 7 tracking softwar e protecting your computer , 8 0 transferring information to a new computer , 26 traveling with the computer by air , 1 3 4 identification tag, 1 3 3 packing, 1 3 3 t i p s , 134 troubleshooting conflicts, 1 0 3 D e l l D i a g n o s t i c s , 81, 84 external k e[...]
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188 Index 188 Index[...]