Dell M5010 manual

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: P10F series Regulatory type: P10F001; P10F002 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. If you purch[...]

3 Setting Up Y our Inspiron Laptop . . . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the AC Adapter . . . . . . . . . . . . . . . . 6 Connect the Network Cable (Optional) . . . . . 7 Press the Power Button . . . . . . . . . . . . . . . . . 8 Set Up the Operating System . . . . . . . . . . . . . 9 Create System Recov[...]

4 Contents Memory Problems . . . . . . . . . . . . . . . . . . . . . 4 8 Lockups and Software Problems . . . . . . . . . 4 8 Using Support T ools . . . . . . . . . . . . . . . . . . . 51 Dell Support Center . . . . . . . . . . . . . . . . . . . . 5 1 My Dell Downloads . . . . . . . . . . . . . . . . . . . . 5 2 System Messages . . . . . . . . . . .[...]

5 This section provides information about setting up your Inspiron laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your Inspiron laptop may cause it to overheat. T o prevent ove[...]

6 Setting Up Y our Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the c[...]

7 Setting Up Y our Inspiron Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

8 Setting Up Y our Inspiron Laptop Press the Power Button[...]

9 Setting Up Y our Inspiron Laptop Set Up the Operating System Y our Dell computer is preconfigured with the operating system you selected at the time of purchase. Set Up Microsoft Windows T o set up Microsoft ® Windows ® for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The W[...]

10 Setting Up Y our Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without[...]

11 Setting Up Y our Inspiron Laptop T o create a system recovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 6 ). Insert the disc or USB key in the computer . 2. Click 3. Start → Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE[...]

12 Setting Up Y our Inspiron Laptop Install the SIM Card (Optional) NOTE: Installing a SIM is not required if you are using an EVDO card to access the Internet. Installing a Subscriber Identity Module (SIM) card on your computer allows you to connect to the Internet. T o access the Internet you must be within the network of your cellular service pr[...]

13 Setting Up Y our Inspiron Laptop 1 SIM card 2 SIM card slot 3 battery bay 1 2 3[...]

14 Setting Up Y our Inspiron Laptop Enable or Disable Wireless (Optional)[...]

15 Setting Up Y our Inspiron Laptop NOTE: The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase. For more information on the cards supported by your computer , see “Specifications” on page 78. T o enable wireless: Ensure that your computer is turned on. 1. Press the wireless key 2. on the fun[...]

16 Setting Up Y our Inspiron Laptop Set Up Wireless Display (Optional) NOTE: Wireless display may not be supported on all computers. Wireless display can only be set up on computers with: Processor Intel ® Core ™ i3 and above Video controller Intel HD Graphics WLAN card Intel Centrino ® 6200 or Intel Centrino Advanced‑N + WiMAX 6250 Operating[...]

17 Setting Up Y our Inspiron Laptop T o enable wireless display: Click the Intel 1. ® Wireless Display icon on the desktop. The Intel ® Wireless Display window appears. Select 2. Connect to Existing Adapter . NOTE: For more information about wireless display , see the wireless display adapter Quick Start Guide . Connect to the Internet (Optional)[...]

18 Setting Up Y our Inspiron Laptop Setting Up a Wired Connection If you are using a dial‑up connection, • connect the telephone line to the optional external USB modem and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite • modem connection, contact your ISP or cellula[...]

19 Setting Up Y our Inspiron Laptop Windows ® 7 Ensure that wireless is enabled on your 1. computer (see “Enable or Disable Wireless” on page 14 ). Save and close any open files, and exit any 2. open programs. Click 3. Start → Control Panel . In the search box, type 4. network , and then click Network and Sharing Center → Connect to a netw[...]

20 Setting Up Y our Inspiron Laptop T o set up your Internet connection: Windows Vista ® Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a connection or Network → Connect to the Internet . The Connect to the [...]

21 Setting Up Y our Inspiron Laptop[...]

22 Using Y our Inspiron Laptop This section provides information about the features available on your Inspiron laptop. Right V iew Features 1 4 5 7 6 2 3 INSPIRON[...]

23 Using Y our Inspiron Laptop 1 7-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. NOTE: Y our computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use wh[...]

24 Using Y our Inspiron Laptop Left V iew Features 1 2 3 4[...]

25 Using Y our Inspiron Laptop 1 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 2 Audio in/Microphone connector — Connects to a microphone or inputs signal for use with audio programs. 3 Audio out/Headphone connector — Connects to a pair of headphones or to a powered speaker o[...]

26 Using Y our Inspiron Laptop Back V iew Features 1 2 3 1 AC adapter connector — Connects to the AC adapter to power the computer and charge the battery . 2 USB 2.0 connectors (2) — Connect to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 3 VGA connector — Connects to a monitor or projector .[...]

27 Using Y our Inspiron Laptop Front V iew Features 1 2 3 4 1 Power indicator light — Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page 28. 2 Hard drive activity light — T urns on when the computer reads or writes data. A solid white light indicates hard drive activity [...]

28 Using Y our Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge level AC adapter solid white on/standby/off/ hibernate <= 98% off on/standby/off/ hibernate > 98% Battery solid amber on/standby <= 10% off on/standby/off/ hibernate off/hibernate >10% <= 10% NOTE: [...]

29 Using Y our Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: For information on power problems, see “Power Problems” on page 47.[...]

30 Using Y our Inspiron Laptop Computer Base and Keyboard Features 4 3 1 2[...]

31 Using Y our Inspiron Laptop 1 Power button and light — T urns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page 28. 2 Function key row — The wireless enable or disable key , brightness increase and decrease ke[...]

32 Using Y our Inspiron Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Auto Scroll V ertical — Allows you to scroll up or down on the active window . Move two fingers up or down at a fast pace to activate vertical auto scrolling. T ap on the touch pad to stop auto scrolling. Auto Scroll Horizo[...]

33 Using Y our Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad. T o zoom in: Move two fingers apart to enlarge the view of the active window . T o zoom [...]

34 Using Y our Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. T o use the multimedia controls, press the required key . Y ou can configure the multimedia control keys on the keyboard using the System Setup (BIOS) Utility or the Windows Mobility Center . System Setup (BIOS) Ut[...]

35 Using Y our Inspiron Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter[...]

36 Using Y our Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. This optical drive plays or records CDs, DVDs, and Blu‑ray Discs. Ensure th[...]

37 Using Y our Inspiron Laptop 1 3 4 2 1 disc 2 spindle 3 optical drive tray 4 eject button[...]

38 Using Y our Inspiron Laptop Display Features 3 1 2[...]

39 Using Y our Inspiron Laptop 1 Camera indicator light — T urns on when the camera is active. A solid white light indicates camera activity . 2 Camera — Built‑in camera for video capture, conferencing, and chat. 3 Display — Y our display can vary based on selections you made when purchasing your computer . For more information about displa[...]

40 Using Y our Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use[...]

41 Using Y our Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latch 2 3 1[...]

42 Using Y our Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide on your hard drive or at support.dell.com/manuals . FastAccess Facial Recognition Y ou r c omp ute r m ay hav e t he Fas tAc ces s f aci al rec ogn iti on fea tur e. Thi s f eat ure he lps ke ep yo[...]

43 Using Y our Inspiron Laptop Entertainment and Multimedia Y ou can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations. Y ou can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you t o or[...]

44 Using Y our Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the ic[...]

45 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 51 or “Contacting Dell” on page 7 4. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.com/manuals for ad[...]

46 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check if wireless is enabled on the computer • (see “Enable or Disable Wireless” on page 14 ). Check your wireless router to ensure it is • powered on a[...]

47 Solving Problems Power Problems If the power indicator light is off — The computer is either turned off, in hibernate mode, or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter into both the power • connector on the computer and the electr[...]

48 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for minimum • memory requirements. If necessary , install additional memory (see the Service Manual at suppor[...]

49 Solving Problems If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a k ey on you r k eyb oar d o r m ovi ng you r m ous e, press the power button for at least 8 to 10 seconds until the compute[...]

50 Solving Problems If you have other software problems — Back up your files immediately . • Use a virus‑scanning program to check the • hard drive or CDs. Save and close any open files or programs • and shut down your computer through the Start menu. Check the software documentation or • contact the software manufacturer fo[...]

51 Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the ic on i n th e taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact information. The home page [...]

52 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

53 Using Support T ools Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell T echnical Support — The computer failed to complete the boot routine three consecutive times for the same error . Contact Dell (see “Contacting Dell” on pag[...]

54 Using Support T ools No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device. Enter system setup and ensure that the bo[...]

55 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility . T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter i n [...]

56 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 74 ). Ensure that the computer is connected to an 1. electrical outlet that is know[...]

57 Using Support T ools If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message is displayed: “Booting Dell Diagnostic Utility Partition. Press any key to continue . ” Press any key to go to the d. Choose An Option window . If PSA is not invoked: Press any key to start the Dell Diagnostics fro[...]

58 Using Support T ools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer . Insert the 1. Drivers and Utilities disc. Shut down and restart the computer . 2. When the DELL ™ logo appears, press <F12> immediately . NOTE: If you wait too long and the operating sy[...]

59 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests complete, close the test 9. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and restart the 10. computer , click Exit . [...]

60 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the first solution Dell DataSafe Local[...]

61 Restoring Y our Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes th[...]

62 Restoring Y our Operating System Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer . Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if Sy[...]

63 Restoring Y our Operating System When the DELL 4. ™ logo appears, press <F8> several times to access the Advanced Boot Options window . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop; then, shut down your computer and try again. Select 5. Repair Y our C[...]

64 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preserve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your har[...]

65 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not[...]

66 Restoring Y our Operating System T o access the recovery options, log on as 5. a local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell F[...]

67 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 45 for information and procedures that pertain to the problem your computer is experiencing. See the 2. Dell T echnology Guide on your hard drive or at support.dell.com/manuals for [...]

68 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff use computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 72 and then see the contact information for your[...]

69 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

70 Getting Help Automated Order -Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

71 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal[...]

72 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’ s automated‑ support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag for your computer can be found on a label at the bottom of your compu[...]

73 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

74 Getting Help See your operating system documentation to determine the contents of the computer’ s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and troubleshooting • [...]

75 Getting Help[...]

76 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 64 run a diagnostic program for your computer “Dell Diagnostics” on page 55 reinstall laptop system software “My Dell Downloads” on page 52 for more information about the Microsoft ® Windows ® operating system[...]

77 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

78 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . For more information, see support.dell.com/manuals . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help and Support and select the option to view infor[...]

79 Specications Memory Memory module connector two user ‑accessible SODIMM connectors Memory type Inspiron N5010: 1066 MHz SODIMM DDR3 Inspiron M5010: 1066 MHz/1333 MHz SODIMM DDR3 Memory module capacities 1 GB, 2 GB, and 4 GB Possible memory configurations 2 GB, 3 GB, 4 GB, 5 GB, 6 GB, and 8 GB NOTE: For instructions on upgrading the memory ,[...]

80 Specications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital High Capacity (SDHC) Memory Stick Memory Stick PRO MultiMedia Card (MMC) MMC+ xD‑Picture Card Communications Modem (optional) External V .92 56K USB modem Network adapter 10/100 Ethernet LAN on system board Communications Wireless WLAN Wi‑Fi g/gn[...]

81 Specications Video Inspiron M5010: Discrete Video controller A TI Mobility Radeon HD 550v Video memory DDR3 1GB UMA Video controller A TI Mobility Radeon HD 4250 Video memory up to 3067 MB of shared memory Audio Audio controller IDT ‑92HD79B1 Speakers 2 x 2 Watt V olume controls software program menus and media controls Camera Pixel 1.3 meg[...]

82 Specications Display T ype 15.6” HD WLED backlight, T rueLife Dimensions: Height 193.54 mm (7.62 inches) Width 344.23 mm (13.55 inches) Diagonal 396.42 mm (15.6 inches) Maximum resolution 1366 x 768 Refresh rate 60 Hz Operating angle 0° (closed) to 135° Horizontal viewing angle 40/40 V ertical viewing angle 15/30 (H/L) Pixel pitch 0.252 x[...]

83 Specications Battery Operating time Battery operating time varies depending on operating conditions. Coin‑cell battery CR‑2032 AC Adapter NOTE: Use only AC adapters specified for use with your computer . See the safety information that shipped with your computer . Input voltage 100–240 VAC Input current (maximum) 1.7 A Input frequency 5[...]

84 Specications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS[...]

85 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

86 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D.F [...]

87 A airflow , allowing 5 B backup and recovery 43 battery status light 27 C calling Dell 72 CDs, playing and creating 43 computer capabilities 42 computer , setting up 5 connect(ing) to the Internet 17 Contacting Dell online 74 customer service 68 D DataSafe Local Backup 62 DellConnect 68 Dell Diagnostics 55 Dell Factory Image Restore 65 Dell Supp[...]

88 Index H hard drive activity light 27 hardware problems diagnosing 55 Hardware T roubleshooter 5 5 help getting assistance and support 67 I Internet connection 17 ISP Internet Service Provider 17 M memory problems solving 48 N network connection fixing 46 P power indicator light 27 power problems, solving 47 power strips, using 6 problems, solvin[...]

89 Index S setup, before you begin 5 shipping products for return or repair 71 SIM card 12 software features 42 software problems 48 solving problems 45 specifications 78 support email addresses 69 support sites worldwide 69 System Messages 52 System Recovery Media 64 system reinstall options 60 System Restore 61 T T ouch Pad Gestures 32 V ventilat[...]

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0 9 N 1 F 7 A 0 1 Printed in the U.S.A. www .dell.c om | support.dell. com[...]