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Dell Photo All-in-One Printer 942 manual

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Table of contents for the manual

  • Page 1

    www .dell.com/supplies | support.dell.com Dell™ Pho to All-In - One Prin ter 942 Owner ’s Manual L ook Insid e F or: • Ordering S upplies • Getting Started • Using the P rinter • Unde rstanding th e Printer Sof tware • Mainten ance and T roublesh ooting[...]

  • Page 2

    Ordering Supplies Y our Dell Photo AIO P rinter 942 includes softwar e installed to detect the ink levels in the printer . During a print job, a scr e en appears on your computer to warn you of low ink levels. Y ou can order ink online at www .dell.co m/sup plie s or by phone . NOTE: If your co untr y is not li sted, conta ct your Dell distributor [...]

  • Page 3

    Notes, Notices, and Cautions NOTE: A NOTE i ndica tes import ant in form ation t hat hel ps you mak e bette r use of y our pri nter . NOTICE : A NOTICE indicate s eith er pot enti al dama ge to har dwar e or loss of data an d tells you how to avoid the p roble m. CAUTION: A CAUT ION indi cates a potentia l for pr operty damage, p ersonal inju ry , [...]

  • Page 4

    www .dell. com/supp lies | suppor t.dell.c om[...]

  • Page 5

    Conten ts 5 Contents 1 Getting Started Understanding t he Printer Parts . . . . . . . . . . . . . . . . . . 11 Setting Up Y our Printer . . . . . . . . . . . . . . . . . . . . . . 12 Accessing Y our User’s Guide . . . . . . . . . . . . . . . . . . . . 13 R eplacin g the Op erator P anel . . . . . . . . . . . . . . . . . . . 13 Using t he Op erato[...]

  • Page 6

    6 Cont ents Copy ing Phot os Withou t a Comput er . . . . . . . . . . . . . . 37 Copyin g Phot os Using Y our Comp uter . . . . . . . . . . . . . 37 Enlargin g or R educing Images or Documen ts . . . . . . . . . . 38 Chan ging Co py Set tings . . . . . . . . . . . . . . . . . . . . 39 Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    Conten ts 7 3 Understanding the Pr inter Sof tware Using the Dell Printer Solution Cen ter . . . . . . . . . . . . . . . 53 Using the De ll All-In-One Ce nter . . . . . . . . . . . . . . . . . . 55 Using Pr inti ng Pref eren ces . . . . . . . . . . . . . . . . . . . . . 57 Printing P references T abs . . . . . . . . . . . . . . . . . . . . 58 Using[...]

  • Page 8

    8 Cont ents 6 Contacting Dell T e chn ical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 77 Automate d Order -Stat us Service . . . . . . . . . . . . . . . . . 77 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 78 7 Appendix Limited Warranties and R eturn Policy . . . . . . . . . . . . . . 95 Limited W arra nty for [...]

  • Page 9

    CAUTION: S AFETY INSTRUCTIO NS 9 CAUTION: SAFE TY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment from potential damage. • Use only the po wer cable provide d with this product or t he manufacturer ’s authoriz ed r epla cement power cable. • Conn[...]

  • Page 10

    10 CAUTION: SAF ETY INSTR UCTIONS www .dell.c om | support .dell.com[...]

  • Page 11

    Gettin g Starte d 11 1 Getting Started Understan ding the Printer P a rts Number: Part: Descri ption: 1 P aper support P art that supports loaded paper . 2 P aper guide Guide that h elps the paper feed int o the printer properly . 3 T op cover T op of printer that holds you r document or photo flat while you scan i t. 1 4 3 2 13 9 8 7 11 12 10 6 5[...]

  • Page 12

    12 Getting Star ted www .dell.c om | support .dell.com Setting Up Y our Printer NOTE: The Dell Photo AIO P rinter 942 sup ports Micro sof t® Wind ows® 2 000 and Window s XP . F ollow the instructions on your Setting Up Y our Printer poster to install the har dw ar e and software. If y ou encounter problems during setup, see "Set up P roblems[...]

  • Page 13

    Gettin g Starte d 13 Y ou can use the Dell P ho to AIO P rin ter 9 42 to do a v ariet y of things. A fe w impo rtan t thi ngs to note: • If your printer is connected to a comp uter , you can use either th e printer operator panel or the prin ter softwa re to cr eate you r projects . •Y o u do need to connect your printer to a computer to scan, [...]

  • Page 14

    14 Getting Star ted www .dell.c om | support .dell.com 2 If an English operator panel is installed, r e move it by lifting the panel up. 3 Snap the non-English operator panel into place. 4 Close the top cov er .[...]

  • Page 15

    Gettin g Starte d 15 Using the Operator P anel Button Description 1 LCD P anel o n the printe r that dis plays sca nning, copying, faxing, an d printing options a s well as sta tus and error mes sages. F or more informat ion, see " Using the Op erator P anel " on page 15. 2 Nu mber of Cop ies Sel ect th e de sir ed num ber of co pie s by [...]

  • Page 16

    16 Getting Star ted www .dell.c om | support .dell.com Operator P anel Funct ionality Viewing Ink L evels T o view your ink cartridge levels: 1 Pre s s Menu on the op erator panel. 2 P r ess the up or down arrow on the navigation button to scroll to Ink Levels . 3 Pre s s Select . The ink cartridge levels are displayed. Previe w Scans the document [...]

  • Page 17

    Gettin g Starte d 17 Memor y Cards Y our pri nter supports the followi ng memory card types: • CompactFlash T ype I and II •M e m o r y S t i c k •M e m o r y S t i c k P R O •S m a r t M e d i a • Secure Digital • MultiMediaCar d •x D - P i c t u r e C a r d When you i nsert a med ia car d into t he sl ot o n the f ront of th e pr in[...]

  • Page 18

    18 Getting Star ted www .dell.c om | support .dell.com Operator P anel Menus Photo mode Menu Sub-me nu ite m Setti ngs Photo I W ant T o ... NOTE: Th e I W ant T o... m enu is o nly availa ble when a p hoto card i s installe d. • View Photos or P rint • Save to Computer •S l i d e S h o w • Print All x Photos P aper Size • 8 1/2 x 11 in.*[...]

  • Page 19

    Gettin g Starte d 19 Mainte nanc e Ink L eve ls (Pr ess Select .) Change Cartridges (P r ess Select .) Alig n Ca rtri dge s (P ress Sel ect .) Clean Cartridges (P ress Sel ect .) P rint T est P age ( P ress Selec t .) Defaul ts Res tore Defaults (Pre ss Select .) P aper T ype • Auto-Detec t* •P l a i n • Coated •G l o s s y • T ransparenc[...]

  • Page 20

    20 Getting Star ted www .dell.c om | support .dell.com Langua ge • Engli sh* •F r e n c h •G e r m a n •S p a n i s h •I t a l i a n •B r a z i l i a n • R ussian •D u t c h •G r e e k •P o l i s h •K o r e a n • Japanese • Simpli fie d Chine se • T raditional Chinese Clea r Se ttin gs Wh en • After 2 mi nut es* • Ne[...]

  • Page 21

    Gettin g Starte d 21 Fa x m o d e Menu Sub-me nu ite m Setti ngs Mainte nanc e Ink L eve ls (Pr ess Select .) Change Cartridges (P r ess Select .) Alig n Ca rtri dge s (P ress Sel ect .) Clean Cartridges (P ress Sel ect .) P rint T est P age ( P ress Selec t .) Defaul ts Res tore Defaults (Pre ss Select .) Langua ge • Engli sh* •F r e n c h •[...]

  • Page 22

    22 Getting Star ted www .dell.c om | support .dell.com Copy mode P ower Save ( the scr een s aver shown below appears on scree n until th e printer en ters P ower Save) • 10 minu tes* • 20 mi nute s • 30 mi nute s • Immediate Menu Sub-me nu ite m Setti ngs Copy Copy Quality • Automatic* •D r a f t •N o r m a l •P h o t o Brig htness[...]

  • Page 23

    Gettin g Starte d 23 Size of Ori ginal • Automatic* • 2 1/4 x 3 1/ 4 in . • 3x5 in. • 3 1/2 x 5 in. •4 x 6 •5 x 7 • 8x10 • 8 1/2 x 11 in. •A 6 •A 5 •B 5 •A 4 •L •2 L • Hagaki Mainte nanc e Ink L eve ls (Pr ess Select .) Change Cartridges (P r ess Select .) Alig n Ca rtri dge s (P ress Sel ect .) Clean Cartridges (P res[...]

  • Page 24

    24 Getting Star ted www .dell.c om | support .dell.com Langua ge • Engli sh* •F r e n c h •G e r m a n •S p a n i s h •I t a l i a n •B r a z i l i a n • R ussian •D u t c h •G r e e k •P o l i s h •K o r e a n • Japanese • Simpli fie d Chine se • T raditional Chinese Clea r Se ttin gs Wh en • After 2 mi nut es* • Ne[...]

  • Page 25

    Gettin g Starte d 25 Scan mode Menu Sub-me nu ite m Setti ngs Mainte nanc e Ink L eve ls (Pr ess Select .) Change Cartridges (P r ess Select .) Alig n Ca rtri dge s (P ress Sel ect .) Clean Cartridges (P ress Sel ect .) P rint T est P age ( P ress Selec t .) Defaul ts Res tore Defaults (Pre ss Select .) Langua ge • Engli sh* •F r e n c h •G e[...]

  • Page 26

    26 Getting Star ted www .dell.c om | support .dell.com Print Media Guidelines P ower Save ( the scr een s aver shown below appears on scree n until th e printer en ters P ower Save) • 10 minu tes* • 20 mi nute s • 30 mi nute s • Immediate Load up to: Make su re: 100 s heets of plain pape r • The paper is loaded vertically against the r ig[...]

  • Page 27

    Gettin g Starte d 27 20 sh eets of banner paper • Y ou remove any paper from the paper support before inserting banner paper . • Y ou pl ace a stack of banner pape r on or behind the print er , wit h only the number of sh eets required . NOTE: Y o u must select A4 Banner or Letter Banner paper size in Pri nt i ng Preferences . Failure to do so [...]

  • Page 28

    28 Getting Star ted www .dell.c om | support .dell.com L o ading P aper 1 Fa n t h e p a p e r . 2 Place the paper a gainst the guide on the righ t side of the paper support. 3 Squeeze and slid e the left paper guide to the left edge of the paper . 25 greetin g cards, index cards, postcards, or photo cards • The pr int side o f t he ca rd s fa ce[...]

  • Page 29

    Gettin g Starte d 29 NOTE: Do not for ce paper into the pr inter . The paper should be flat ag ainst the pa per suppor t sur fa ce and the ri ght edge shou ld be flu sh again st the righ t paper gui de. Understanding th e Automatic P aper T ype Sen sor Y our pr inter has an a utomatic pap er type sensor that detect s the followi ng paper ty pes: ?[...]

  • Page 30

    30 Getting Star ted www .dell.c om | support .dell.com T o cho ose paper s ize: 1 W ith your document open, click Fi l e → Pri n t . 2 In the Pr i nt dia lo g b ox , cl ick P references or Pr o p e r t i e s (de pending on your program or ope rati ng sy stem) . The Pr i n t i n g Pr e f e r e n ce s scre en ap pear s. 3 On the Pa p e r S e t u p [...]

  • Page 31

    Gettin g Starte d 31 Placing Y our Document on the Scanner Glass 1 Open the top cover . 2 Place your document face down on the scanner glass in the lower right corner . NOTE: Make sure the upper left cor ner of the front of the item alig ns with t he arrow on the printer .[...]

  • Page 32

    32 Getting Star ted www .dell.c om | support .dell.com 3 Close the top cov er .[...]

  • Page 33

    Usin g the Pr inter 33 2 Using the Printer Prin ting Printing a Document 1 T urn on your computer and printer , and make sur e they ar e connected. 2 Load the paper with the print side facing up. F or more information, see "Loading P aper" on page 28. 3 W ith your document open, click Fi l e → Pri n t . 4 Customize your print sett ings:[...]

  • Page 34

    34 Using the Prin ter www .dell.c om | support .dell.com 3 W ith your document open, click Fi l e → Pri n t . 4 Customize your print sett ings: a Click P refere nces , Pr o p e r t i e s , Op tions , or Setup (depending on th e program or ope rati ng sy stem) . The Pr i n t i n g Pr e f e r e n ce s dial og bo x appe ars . b On the Qua lity/Copie[...]

  • Page 35

    Usin g the Pr inter 35 1 Load the photo paper with the pri nt (glossy) side fa cing up. F or more informat ion, see "L oading P aper" on page 28. 2 Mak e sur e you have a p hoto cartridge and a color cartridge installed. 3 W ith your document o pen, click Fi l e → Pri n t . 4 T o cu stom ize you r pr int se ttings , clic k Preferences ,[...]

  • Page 36

    36 Using the Prin ter www .dell.c om | support .dell.com 4 Place your document on the scanner glass and mak e sur e the upper left corner aligns with the arrow on the print er . F or more information, see "Placing Y our Document on the Scanner Glass " on page 31. 5 Close the top cov er . 6 If you wa nt to ma k e more than one cop y , pres[...]

  • Page 37

    Usin g the Pr inter 37 Copying Photos Without a Computer 1 Load the photo paper with the pri nt (glossy) side fa cing up. F or more informat ion, see "L oading P aper" on page 28. 2 Open the top cover . 3 Place your photo on the scanner glass and mak e sur e the upper left corner aligns with the arrow on the printer . F or more informatio[...]

  • Page 38

    38 Using the Prin ter www .dell.c om | support .dell.com Enlarging or R educing Images or Documents If you ar e using your printer without a computer , you can enlarge or r educe your document by 25, 50, 1 00, 150 , 200 p ercent, a nd F it-to opti ons using t he op erator pane l. If you ar e using your printer with a computer , you can enlar ge or [...]

  • Page 39

    Usin g the Pr inter 39 4 Click Pr e v i e w N o w . 5 In the Creative T asks section, select Enlarge or reduce an image . 6 F ollow the instructions on the screen to select the size of your new image. 7 When you finish cus tomizing your imag e, click Pri nt No w . Changing Copy Settin gs 1 Click Start → Pr o gr a m s or All P rograms → De ll P [...]

  • Page 40

    40 Using the Prin ter www .dell.c om | support .dell.com 6 When you finish cus tomizing your copy sett ings, click OK , and then click Copy Now . Scanning Scannin g Documents 1 T urn on your computer and printer , and make sur e they are connected. 2 Open the top cover . 3 Place your document on the scanner glass and mak e sur e the upper left corn[...]

  • Page 41

    Usin g the Pr inter 41 9 In the Send scanned imag e to : drop-down menu, select the p hoto program you want to use. NOTE: If th e program you want to u se is not l isted, sele ct Search for more... in the drop-do wn menu. On the next screen , click Add to locate and add yo ur program t o the list . 10 Change any se ttings. 11 When you finish cus to[...]

  • Page 42

    42 Using the Prin ter www .dell.c om | support .dell.com Editing Scanned T ext Using Opt ical Chara cter R ecognition (OCR) Optical Character Recognition (OCR) software converts a scanned i mage into editable text within a word processing program. T ext editors such as W ordP ad may need cert ain filt ers loade d; check with your software manufa ct[...]

  • Page 43

    Usin g the Pr inter 43 E-mailing a Scanned Image or Document T o send scanned images or documents through e-mail: 1 T urn on your computer and printer , and make sur e they are connected. 2 Open the top cover . 3 Place your document or photo on the scanner glass and make sur e the upper left corner aligns with the arrow on the printer . F o r mor e[...]

  • Page 44

    44 Using the Prin ter www .dell.c om | support .dell.com F or W indows 2000, F ax Service Management is automatically installed. Installi ng Microsoft F ax Console in Windows XP 1 Click Start → Settings → C ontrol P a nel . Under Pi ck a C a t e g or y , click Add o r R emove Pr o g ra m s . The Add or Remov e P rogra ms dialog box opens. 2 Cli[...]

  • Page 45

    Usin g the Pr inter 45 NOTE: The TSID is man dator y in some are as. 10 Click Next . NOTE: Steps 10 -13 only occu r if you enabl ed your machin e to receive faxes i n step 6. 11 On the Called Subscriber Id entification (CS ID) scr een, type the CS ID (a ppears t o confirm tha t the fax is being se nt to the correct recipien t) that you want i n the[...]

  • Page 46

    46 Using the Prin ter www .dell.c om | support .dell.com 4 In the Dell All-In-O ne Center you can either : •I n t h e Scan or Fa x se c tion, you can send a single or multiple page fax. F irst, customize your fax job by answ ering the questions that appear on your screen. T o send a single page fax, click Fa x N o w . T o send a multiple page fax[...]

  • Page 47

    Usin g the Pr inter 47 Viewing Sent and R eceived F ax es U sing F ax Console or F ax Ser vice Management NOTE: Only faxes sen t and rece ived by Fax Console ca n be seen by Fax Conso le. 1 Click Start → Pr o gr a m s or Al l P rogr ams → Accessories → Communicat ions → Fa x . 2 Click Fa x C o n s o l e or F ax Ser vice Ma nagement . View r[...]

  • Page 48

    48 Using the Prin ter www .dell.c om | support .dell.com Using Y our Printer in Photo Mode Y ou can use your Dell Photo AIO P rinter 942 to perform many photo-printing functions, even if it is not connected to a computer: • P rint thumbnails of the photos stored on your memory card • P rint photos directly from a memory car d • Change photo s[...]

  • Page 49

    Usin g the Pr inter 49 The car d r eader has two slots to accommodate these media and a small light that blinks indicating the car d is being r ead or is transmitting data. NOTE: Do not remove the card while it is be ing read. D ata corr uption can occ ur . Memory c ard o rientation Befor e you insert your memory car d, consider the following infor[...]

  • Page 50

    50 Using the Prin ter www .dell.c om | support .dell.com 3 T urn on your digital camera. Refer to the instructions included with your camera for selection of the appropriate camera USB settings and P ict Bridge connection and usage information. NOTE: For many digital cam eras, there are two USB mod e selections: co mputer and p rinter (or PTP). F o[...]

  • Page 51

    Usin g the Pr inter 51 T o rotate the photo: a P r ess the Menu button. b P r ess the down arrow on the navigation b utton to scroll to Rotate 90 de grees . c P r ess the Select bu tton. T o preview the photo before you print, press the Pr e vi e w butto n. 4 P r ess the Color button to print th e phot os in color or pr ess the Black button to p ri[...]

  • Page 52

    52 Using the Prin ter www .dell.c om | support .dell.com[...]

  • Page 53

    Unders tandin g the Prin ter Software 53 3 Understanding the Printer Software The printer softwar e includes: • Dell P rinter Solutio n Cent er — P rovides maintenance and troubleshooting help, basic usage information, and how-to’s for cr eating projects. • Dell All-In-One Center — Allows you to perform various scan, copy , fax, and print[...]

  • Page 54

    54 Unders tandin g the Prin ter Software www .dell.c om | support .dell.com How T o tab • Learn about basic fe ature s — Select a feature from this drop-down li st and click Vi e w for more in for mat ion . • How t o print/scan /copy/fax drop -down list — Select a function fr om this drop-down list and click Vi e w for more information. •[...]

  • Page 55

    Unders tandin g the Prin ter Software 55 Advanced ta b • Pr i n t i n g S t a t u s button — C lick thi s button to see you r opti ons fo r dis playing prin ting status information on your scr een. • Networki ng button — Click this butt on to see your netw orking opti ons. • About button — Click this but ton to vi ew softwar e version i[...]

  • Page 56

    56 Unders tandin g the Prin ter Software www .dell.c om | support .dell.com • P r eview images you want to print or copy . • Manage photos (copy them to folders, prin t them, perform cr eative copy ing). T o access the Dell All-In-One Center: Click Start → Pr o gr a m s or All P rograms → De ll P r inte rs → Dell Phot o AIO P rinter 942 ?[...]

  • Page 57

    Unders tandin g the Prin ter Software 57 Using Printing Preferences Pr i n t i n g Pr e fe r e n c e s allows you to change the various printer settings. Y o u can change your printer sett ings in P rinting Preferences depending on the type of project you want to create. T o access Printing P referen ces : 1 W ith your document o pen, click Fi l e [...]

  • Page 58

    58 Unders tandin g the Prin ter Software www .dell.c om | support .dell.com Printing Prefe rences T abs Pr i n t i n g Pr e fe r e n c e s includes thr ee main tabs. Using Dell Picture Studio v2.0 In Dell P ictur e Studio v2.0, you can e xplore digita l photography and learn how to organize, create, or prin t photos. T her e are four compone nts to[...]

  • Page 59

    Unders tandin g the Prin ter Software 59 Using th e Memor y Card Manager Memory Card Ma nager (MCM) allows you to di splay , manage, edit, print, and save photos from your memory car d to your computer . T o launch Memory Car d Manager : 1 Insert a memory car d into the memory card s lot on the front of the printer . 2 Pre s s Save t o PC on the op[...]

  • Page 60

    60 Unders tandin g the Prin ter Software www .dell.c om | support .dell.com Ink Ma nagement Each time yo u print a job, the ink l evel screen appea rs indica ting the amoun t of ink remaining as well as the appoxima te number of pages re maining. The number of pages can fluctuate initially after a new cartridge is installed and will provide a mor e[...]

  • Page 61

    Unders tandin g the Prin ter Software 61 If your black ink cartridge is out of ink, you can choose to print black from the color ink cartridge by se lecti ng Compl ete-A-Print befo r e click ing the Continue P rint ing button. If you select Complete -A-P rint and click C ontin ue P rin ting , Process Black will be used for all b lack printing until[...]

  • Page 62

    62 Unders tandin g the Prin ter Software www .dell.c om | support .dell.com[...]

  • Page 63

    Ink Cart ridge Mai ntena nce 63 4 Ink Cartridge Maintenance R eplacing In k Cartridges CAUTION: Before per forming any of the procedures listed in this section, read and follow the "CAU TION: S AFETY INSTRUCTION S" on page 9. Dell ink cartridges ar e available only through Dell. Y ou can or der more ink onli ne at www .d ell.c om/supp lie[...]

  • Page 64

    64 Ink Cart ridge Mai ntenan ce www .dell.c om | support .dell.com 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air -tight container , such as the sto rage unit you received with your photo cartridge (sold s eparately), or dispose of them prop erly . 6 If yo[...]

  • Page 65

    Ink Cart ridge Mai ntena nce 65 NOTE: The illustratio n below sh ows a blac k cartridge a nd a colo r cartridge (use for n ormal printin g). For photo printi ng, use a pho to cartridg e and a col or cartridge. 7 Insert the new ink cartridges. Make sure the bl ack or photo ink cartridge is secure in the left ink cartridge carr ier and the color ink [...]

  • Page 66

    66 Ink Cart ridge Mai ntenan ce www .dell.c om | support .dell.com 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner supp ort up while lowering the printer unit until it is completely closed. Aligni ng Ink Cart ridges Y our printer can align th e ink cartridges when they are installed or r eplaced. T o verify your ink cartridges[...]

  • Page 67

    Ink Cart ridge Mai ntena nce 67 T o align the ink cartridges: 1 Load plain paper . F or more i nformation, see "Loading P aper" on page 28 . 2 Click Start → Pr o gr a m s or Al l P rog rams → Dell P rinters → Dell Ph oto A IO P rinte r 942 → Dell P rinter Solution Center . 3 Click the Main tenance tab. 4 Click Alig n to fix bl urr[...]

  • Page 68

    68 Ink Cart ridge Mai ntenan ce www .dell.c om | support .dell.com[...]

  • Page 69

    T r oublesh ooting 69 5 T roubleshooting F ollow these tips when y ou troubleshoot your printe r : • If the printer does not work, ensure that the printer is properly conne cted to the electrical outlet and computer , if using a computer . • If an erro r message app ears on the operator pane l displ ay , write down the e xact message. Setup Pro[...]

  • Page 70

    70 T roublesh oot ing www .dell.c om | support .dell.com Re moving and R einstalling Soft ware If your printer does not function properly or communication error messages appear when using your pr inter , you can remove and r einst all the pri nter softw are. D ETERM INE IF THE PRIN TER SOFTWARE IS INSTALLED — Click Star t → P rograms or All Pr [...]

  • Page 71

    T r oublesh ooting 71 1 Click Start → Pr og r a m s or All P rograms → De ll P rint ers → De ll Phot o AIO P rinte r 942 → Uninstall De ll Photo A IO P rinter 942 . 2 F ollow the instructions on the screen. 3 Restart your computer . 4 Insert t he Drivers a nd Utilities CD, and then follow the instructions on the s cr een. If the installatio[...]

  • Page 72

    72 T roublesh oot ing www .dell.c om | support .dell.com General Problems Fa x P r o b l e m s Pa p e r P r o b l e m s M AKE SU RE YOU LOAD ED THE PAPER CO RRE CTLY — F or more informa tion, se e "Lo ading P aper" on page 28 M AKE SU RE YOU TURN ED ON BOTH YO UR PRINTER AND YOUR CO MPUTER AND THE USB CABLE IS PROPERLY CONNECT ED E NSUR[...]

  • Page 73

    T r oublesh ooting 73 C HECK FOR A PAPER JAM — Using your printer and your c omputer • F ol low the instruction s on the screen for clearing the paper jam. Using your printer only If the paper jam is loc ated in the paper support: 1 T urn off your print er . 2 F irmly gras p the paper and gently pull it from the pri nter . 3 T urn o n your prin[...]

  • Page 74

    74 T roublesh oot ing www .dell.c om | support .dell.com Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Ink Low Al ert The ink cartri dge is runn ing low o n ink. The Low Ink Alert occurs when your ink cartridg es reach le vels o f [...]

  • Page 75

    T r oublesh ooting 75 Improvin g Print Qual ity If you ar e not satisfied with the print quality of your documents, there are sev eral different ways to improv e the p rint qual ity . • Use the ap propriat e pap er . F or exa mple, use De ll P remiu m Phot o P aper if y ou ar e printing photos with a pho to ink car tridge. • Use paper tha t is [...]

  • Page 76

    76 T roublesh oot ing www .dell.c om | support .dell.com[...]

  • Page 77

    Contac ting Del l 77 6 Contacting Dell T echnical Assi stance If you need help with a technical problem, Dell is r eady to assist you. 1 Call techni cal suppo rt from a te lephone near or at the printe r so that tec hnical suppo rt can assist you with any necessary procedures . When calling Dell, us e your Express Service Code to help expedite the [...]

  • Page 78

    78 Cont acting Dell www .dell.c om | support .dell.com Contactin g Dell T o contact Dell electronically , you can access the following websites: • www . dell.com • sup por t. del l.c om (technical support) • premiersupport.dell.com (technical support for educational , government, healthcare, and medium/large b usiness customers, including P r[...]

  • Page 79

    Contac ting Del l 79 When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an int ernational o perator . Coun try ( City) International Acc ess Code Country Code City Code Depar tment Name or Ser vice Ar [...]

  • Page 80

    80 Cont acting Dell www .dell.c om | support .dell.com Anguilla Gene ral Support toll- free: 800-335- 0031 Antigua an d Barb uda Gene ral Support 1-80 0-805-59 24 Arge ntina (Bue nos Aires) Interna tional Acc ess Code : 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com. ar T ech Support and Custome r Care toll -free: 0-80 0-444-07 33 S[...]

  • Page 81

    Contac ting Del l 81 Belgium (Brussels ) Inte rnationa l Access C ode: 00 Country Code: 32 City Code: 2 We b s i t e : support .euro . dell.com E-mail: tech_be @dell.com E-mail f or F rench Speak ing Cu stomers: support.eu ro .dell.c om/be/fr/ emaildell/ T echnica l S upp ort 02 4 81 9 2 88 Customer Care 02 481 91 1 9 Corporate Sales 02 48 1 91 00 [...]

  • Page 82

    82 Cont acting Dell www .dell.c om | support .dell.com Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Suppor t, and T echnical Support toll-free: 1230-020-4823 China (Xiamen) Country Code: 86 City Code: 592 T ech S upport website: suppor t.ap.dell.com/china T ech S upport E-mail: cn _support@dell.com T ech Support F ax 818 13 50 Ho[...]

  • Page 83

    Contac ting Del l 83 Czech Republic (P ragu e) Inte rnationa l Access C ode: 00 Country Code: 420 City Code: 2 We b s i t e : support .euro . dell.com E-mai l: c zech_ dell@ dell. com T echnica l S uppo rt 02 2186 27 27 Customer Care 02 2186 27 11 F ax 02 2186 2 7 14 T ech F ax 02 2186 2 7 28 Swi tchb oar d 02 2186 27 11 Denmar k (Cop enhage n) Int[...]

  • Page 84

    84 Cont acting Dell www .dell.c om | support .dell.com Fi n l a n d (H e l s i n k i ) Interna tional Acc ess Code : 990 Country Code: 358 City Code: 9 We b s i t e : support.euro.dell.com E-mail: fin_support @dell.com E-mail Support (servers): Nordic_support@dell .com T ech nical Suppo rt 09 253 31 3 60 T ech nical Support F a x 09 253 31 3 81 Rel[...]

  • Page 85

    Contac ting Del l 85 Ge rman y (Lan gen) Inte rnationa l Access C ode: 00 Country Code: 49 City Code: 6103 We b s i t e : support .euro . dell.com E-ma il: tec h_sup por t_cen tral _eur ope @dell .com T echn ical Sup port 0610 3 766-720 0 Home/Small Busines s Customer Care 0180-5-22 4400 Globa l Segment Cus tomer C ar e 0610 3 766-957 0 P referred [...]

  • Page 86

    86 Cont acting Dell www .dell.c om | support .dell.com India T echni cal Support 1600 3 3 8045 S a l e s 1 6 0 03 38 0 4 4 Ireland (Cherrywood) Interna tional Acc ess Code : 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell _dir ect_support@de ll.com T echnica l Su ppor t 185 0 54 3 54 3 U.K. T ec hnical S upport ([...]

  • Page 87

    Contac ting Del l 87 Japan (Kawasak i) Inte rnationa l Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.d ell.com T echn ical Sup port toll- free: 0120- 981-690 T echnical Suppor t o uts ide of J apa n 0 44-5 56 -346 8 Custo mer Ca re 044-5 56-4240 Korea (Seoul) Inte rnationa l Access C ode: 001 Country Code: 82 City Code:[...]

  • Page 88

    88 Cont acting Dell www .dell.c om | support .dell.com Malay sia (P enan g) Interna tional Acc ess Code : 00 Country Code: 60 City Code: 4 T ech nical Support toll -free: 1 800 888 298 Customer Service 04 633 4949 T ransac tion S ales toll-f re e: 1 80 0 888 202 Corporate Sales toll-free: 1 800 8 88 213 Mexi co Interna tional Acc ess Code : 00 Coun[...]

  • Page 89

    Contac ting Del l 89 Neth erlands (Ams terdam) Inte rnationa l Access C ode: 00 Country Code: 31 City Code: 20 We b s i t e : support .euro . dell.com E-mail (T echnical Su pport): (Enterprise) : nl_server_support@dell.com (Latit ude): nl_lat itud e_suppo rt@dell .com (Inspiron): nl_ inspiron_support@del l.com (Dim ens ion): nl_d ime nsio n_su ppor[...]

  • Page 90

    90 Cont acting Dell www .dell.c om | support .dell.com Nor way (L ysak er) Interna tional Acc ess Code : 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Support (porta ble computers): nor_nbk_support @dell.com E-mail Suppo rt (deskt op computers ): nor_support@del l.com E-mail Support (servers): nordic_se rver_supp ort@de ll.com T e[...]

  • Page 91

    Contac ting Del l 91 St. L ucia General Support 1- 800-882- 1521 St. V in cent and th e Grenadin es Ge neral Supp ort toll- free: 1-877-270- 4609 Sing apore (Singapore ) Inte rnationa l Access C ode: 005 Country Code: 65 T echnical Sup port toll-fr e e: 800 6011 051 Custom er Service (P enan g, Malaysi a) 604 633 4949 T ransact ion Sale s toll -fre[...]

  • Page 92

    92 Cont acting Dell www .dell.c om | support .dell.com Sweden (Uppl ands V asby) Interna tional Acc ess Code : 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_ support@dell.com E-mail Suppo rt for Lati tude and I nspiron: Swe-nbk_ kats@d ell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Serv[...]

  • Page 93

    Contac ting Del l 93 T urks and Caicos Islands General Supp ort toll- free: 1-866-540- 3355 U.K. (Bracknell) Inte rnationa l Access C ode: 00 Country Code: 44 City Code: 1344 We b s i t e : support .euro . dell.com Customer Care website: support.eur o .de ll.com/uk/e n/ECare/Form/Home.asp E-mail: dell_direct_support@dell .com T echnic al Support (C[...]

  • Page 94

    94 Cont acting Dell www .dell.c om | support .dell.com[...]

  • Page 95

    Append ix 95 7 Appendix Limited W arr anties and R etu rn P olicy Dell-branded har dw ar e products purcha sed in the U.S. come with either a 90-day , 1-year , 2-year , 3-year , or 4-y ear limited warranty . T o determine which warranty came with your ha rdw are product(s), se e your pack ing slip or invoice. The fo llowing sect ion describe s the [...]

  • Page 96

    96 Append ix www .dell.c om | support .dell.com THIS W ARRANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND Y O U MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM ST A TE TO ST A TE (OR JURISDICTION TO JURISDICTION ). DELL'S RESP ONSIBILITY F OR MALFUNCTIONS A ND DEFECTS IN HARD W ARE IS LIMITED TO REP AIR AND REPLACEMENT AS SET FOR TH IN THIS W A RR A[...]

  • Page 97

    Append ix 97 The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not e xtended if we repair or r eplace a warranted product or a ny parts. D ell may change the avail ability of limited warr anties, at its di scr etion, but any cha nges will no t be retroact ive. What do I do if[...]

  • Page 98

    98 Append ix www .dell.c om | support .dell.com When you contact us, we will issue a Ret urn Material A uthorization Numb er for you to include with your return. Y ou must return the products to us in their original or equivalent packaging, pre pay shipping char ges, and insur e the s hipment or acce pt the ri sk if the pro duct is lo st or damaged[...]

  • Page 99

    Append ix 99 How will you fix my produc t? W e use new and r efurbished parts made by various manufactur ers in performing warr anty r epairs a nd in building r eplacement p arts an d systems. Refurbishe d parts and s ystems ar e parts or systems that have been r eturned to Dell, some of which wer e never used by a customer . All parts and systems [...]

  • Page 100

    100 Appe ndix www .dell.c om | support .dell.com • New Hardwar e Products and Access ories - Unless you have a separate agreement with Dell, all har dw ar e, accessories , peripherals, parts , and unopened software s till in its sealed package, ex cluding the products listed below , may be r et urned within twenty-one (21) days from the date on t[...]

  • Page 101

    Append ix 101 Dell Inc. Ink and T oner Cartridges Limit ed W arranties Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that they will be fr ee from defects i n material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be fr ee from defects in material and [...]

  • Page 102

    102 Appe ndix www .dell.c om | support .dell.com DELL DOES NOT ACCEPT L IABILITY BEY OND THE REMEDIES P RO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR SPECIAL, INDIRECT , CONSEQUENTIAL OR INCIDENT AL D A MAGES, I NCL UDING, WITHO UT LIMIT A TION, ANY LIABILITY FOR THIRD-P ARTY CL AIMS AGAI NST Y OU FOR D AMAGES, FOR PRODUCTS NO T BEING A V AILABLE [...]

  • Page 103

    Append ix 103 The Software is protected by United States copyright laws and international tr eaties. Y o u may mak e one copy of the Softwar e solely for backup or archival purposes or transfer it t o a single har d disk provided you k eep the original s olely for backup or archival purposes. Y ou may not rent or lease th e Software or copy the wr [...]

  • Page 104

    104 Appe ndix www .dell.c om | support .dell.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHA TSOEVER (INCL UDING, WITHOUT LIMIT A TION, D AMAGES FOR LOSS OF BUSINESS PROF ITS, BUSINES S INTERRUPTION, LO SS OF BUSINESS INFOR MA TION, OR OTHE R PECU NIAR Y L OSS) AR ISING OUT OF US E OR INAB ILITY TO USE THE SOFTW ARE, EVEN [...]

  • Page 105

    Append ix 105 Electromagnet ic Compatibilit y (EMC) is the abili ty of it ems of electro nic equipm ent to function properly toge ther in the electronic environme nt. While this device has been des igned and deter mined to be complian t with regulatory age ncy limits for EMI, there is no guara ntee that int erfere nce will not occur in a particula [...]

  • Page 106

    106 Appe ndix www .dell.c om | support .dell.com • Reorie nt or r elocate the r eceivi ng antenna. • Increase the separation b etween the equipm ent and the receiver . • Connect the e quipment into a n outlet on a circuit di ffer ent from tha t to which the r eceiver is connected. • Consult the dealer or an expe rienced radio/television tec[...]

  • Page 107

    Index 107 Inde x A aligning ink cartridg es, 66 B bor derless printi ng, 34 C car ds loading, 2 8 cartridges, ink aligning, 6 6 rep l a ci n g , 6 3 cleaning ink cartridge nozzles, 6 7 copies, 35 copying sof tware, 3 6 D Dell contacting, 7 7 Dell All-In-One Center accessing, 5 6 Copy section, 5 6 Creat ive T ask s sec tion , 5 6 Pre v ie w s e c t [...]

  • Page 108

    108 Inde x envelopes , 2 7 greeting car ds, 2 8 inde x car ds, 2 8 iron-on trans fers, 2 8 photo c ards, 2 8 phot o pa per , 2 8 post cards , 2 8 transpar encies, 2 8 M Memory Car d Manager accessing, 5 9 using, 5 9 memory card, inserting CompactFlash, 4 9 Memory Sti ck, 4 9 MultiMedi a, 4 9 Secur e Digital, 4 9 SmartMed ia, 4 9 messages, error P a[...]