Dell PowerEdge T710 manual

Dell™ PowerEdge™ T710 Sy stems Hardware Owner’ s Manual book.book Page 1 Monday, June 15, 2009 11:33 AM[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________________ Inf [...]

Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 16 Setup Menu . . . . .[...]

4 Contents Other Information Y ou May Need . . . . . . . . . . . . 56 2 Using the Sy stem Setup Program and UEFI Boot Manager . . . . . . . . . . . . . 57 Choosing the Sy stem Boot Mode . . . . . . . . . . . . 57 Entering the Sy s tem Setup Program . . . . . . . . . . . 58 Responding to Error Messages . . . . . . . . . . . 58 Using the Sy stem Setu[...]

Contents 5 Using the Sy stem Password . . . . . . . . . . . . 72 Using the Setup Password . . . . . . . . . . . . . 75 Embedded Sy stem Management . . . . . . . . . . . . 76 iDRAC Configuration Utility . . . . . . . . . . . . . . . 77 Entering the iDRAC Confi guration Utility . . . . . . 77 3 Installing Sy stem Components . . . . . . . . 79 Recomme[...]

6 Contents Installing a Hot- Swap Hard Drive . . . . . . . . . . 91 Removing a Hard Drive From a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 92 Installing a Ha rd Drive Into a Hard-Drive Carrier . . . . . . . . . . . . . . . . . 93 Optical and T ape Drives . . . . . . . . . . . . . . . . . 94 Removing an Optical or a T ape Drive . . . . . [...]

Contents 7 RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 127 Removing a RAID Battery . . . . . . . . . . . . . . 127 Installing a RAID Battery . . . . . . . . . . . . . . 128 Chassis Intrusion Switch . . . . . . . . . . . . . . . . 129 Removing the Chassis Intrusion Switch . . . . . . 129 Installing the Chassis Intrusion Switch . . . .[...]

8 Contents Control Panel Assembly (Service-Only Procedure) . . 145 Removing the Control Panel Assembly . . . . . . 145 Installing the Contr ol Panel Assembly . . . . . . 148 SAS Backplane (Service-Only Procedure) . . . . . . 149 Removing the SAS Backplane . . . . . . . . . . 149 Installing the SAS Backplane . . . . . . . . . . . 151 Sy stem Board ([...]

Contents 9 T roubleshooting Power Supplies . . . . . . . . . . . . 165 T roubleshooting Sy stem Cooling Problems . . . . . . . 166 T roubleshooting a Fan . . . . . . . . . . . . . . . . . . 166 T roubleshooting Sy stem Memory . . . . . . . . . . . . 167 T roubleshooting an Internal SD Card . . . . . . . . . . 169 T roubleshooting an Internal USB Me[...]

10 Contents Selecting Devices for T esting . . . . . . . . . . . 183 Selecting Diagnostics Options . . . . . . . . . . 184 Viewing Information and Results . . . . . . . . . 184 6 Jumpers and Connectors . . . . . . . . . . . . 185 Sy stem Board Jumpers . . . . . . . . . . . . . . . . . 185 Sy stem Board Connectors . . . . . . . . . . . . . . . 186 S[...]

About Y our Sy stem 11 About Y our Sy stem Accessing Sy stem Features During Startup The following keystrok es provide access to system features during startup. Key stroke D escription <F2> Enters the System Setup progra m. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57. <F10> Enters System Services, wh[...]

12 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 F ront bezel Covers the system’s front-loading hard drives. 2 USB connectors (2) Connects USB devices to the system. The ports are USB 2.0-compliant. 3 NMI button Used to trou bleshoot[...]

About Y our Sy stem 13 4 P ower-on indicator , power button The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the system. NOTE: When powering on the sy stem, the video monitor can take up to 25 seconds to display an imag e, depending on the amount of memory installed in the sy stem. [...]

14 About Y our Sy stem LCD Panel Features The system's LCD panel provides system information, status, and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Me ssages" on page 25 for information about specific status codes. The LCD backlight lights blue during norm al [...]

About Y our Sy stem 15 Figure 1-2. LCD Panel Features Item Buttons Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor . 3 Right Moves the cursor forward in one-step increments. During message scrolling: • P ress once to incr ease scrolling speed. • P ress again to stop. • [...]

16 About Y our Sy stem Home Screen The Home screen displays user -config urable information about the system. This screen is displayed during norm al system operation when ther e are no status messages or errors present. W hen the system is in standby mode, the LCD backlight will turn off after five m inutes of inactivity if ther e are no error mes[...]

About Y our Sy stem 17 V iew Menu Option Description DR AC IP Displays the IPv6 addr esses for the iDR AC6. Addr esses include DNS ( P rimary and Secondary ), Gateway , IP , and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addr esses for DRA C , iSCSI n , or NET n . Name Displays the name of the Host , Model , or User String for the sys[...]

18 About Y our Sy stem Hard-Drive Status Indicators Figure 1-3. Hard-Drive Indicators 1 drive-activity indicator (green) 2 d rive-status indicator (green and amber) 1 2 1 2 2.5-in carrier 3.5-in carrier book.book Page 18 Monday, June 15, 2009 11:33 AM[...]

About Y our Sy stem 19 Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Id entify drive/pr eparing for removal Off Drive ready for insertion or r emoval NOTE: The drive status indicator remains off until all hard drives are initialized after sy stem power is applied. Drives are not ready for insertion or remova[...]

20 About Y our Sy stem Back-Panel Features and Indicators Figure 1-4. Back-Panel Features and Indicators 3 4 2 1 5 6 7 9 10 8 11 book.book Page 20 Monday, June 15, 2009 11:33 AM[...]

About Y our Sy stem 21 Item Indicator , Button, or Connector Icon Description 1 PCIe expansion car d slots (6) Connects up to six PCI Express (generation 2) e xpansion car ds. Supports one full-height, half -length, x4 wide card in slots 1. Supports one full-height, full-length (30.99-cm [12.2-in]), x16 wide card in slots 2. Supports four full-heig[...]

22 About Y our Sy stem Guidelines for Connecting External Devices • T urn off power to the system and ext ernal devices befor e attaching a new e xternal device. T urn on any e xternal devices before turning on the system (unless the documentation for the device specifies otherwise). • Ensur e that the appropriate driver for the attached device[...]

About Y our Sy stem 23 NIC Indicator Codes Figure 1-5. NIC Indicator Codes 1 link indicator 2 activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link indicator is amber The NIC is connected to a v[...]

24 About Y our Sy stem Power Indicator Codes An LED indicator on the power button provides information on system power status. The power supplies have indicators that show whether power is present or whether a power fault has occurred. • Not lit — AC power is not connected. • Gr een — In standby mode, a green light indicates that a valid A [...]

About Y our Sy stem 25 LCD Status Messages The LCD messages refer to events r ecor ded in the System Event Log (SEL). F or information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your sy stem fails to boot, press the Sy stem ID button for at least five seconds until an error cod[...]

26 About Y our Sy stem E1116 Memory disabled, temp above range. Power cycle AC. Memory has ex ceeded allowable temperature and has been disabled to prevent damage to the components. Remove AC power to the system for 10 second s and restart the system. See "T roubleshooting System Cooling P roblems" on page 166. If the problem persists, se[...]

About Y our Sy stem 27 E122A CPU # VTT Regulator failure. Reseat CPU. Specified processor VTT voltage regulator has failed. Reseat the processor(s). See "T roubleshooting the P rocessors" on page 179. If the problem persists, see "Getting Help" on page 193. E122C CPU Power Fault. Power cycle AC. A power fault was detected when p[...]

28 About Y our Sy stem E1410 Internal Error detected. Check "FRU X". Specified processor has an internal error . The error may or may not have been caused by the processor . Remove AC power to the system for 10 second s and restart the system. If the problem persists, see "Getting Help" on page 193. E1414 CPU # temp exceeding ra[...]

About Y our Sy stem 29 E1420 CPU Bus parity error. Power cycle AC. The system BIOS has reported a processor bus parity error . Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 193. E1422 CPU # machine check error. Power cycle AC. The system BIOS has reported a machine[...]

30 About Y our Sy stem E1620 Power Supply # (### W) AC power error. Check PSU cables. Specified power supply's AC input is outside of the allowable range. Check the AC power source for the specified power supply . If the problem persists, see "T roubleshooting P ower Supplies" on page 165. E1624 Lost power supply redundancy. Check PS[...]

About Y our Sy stem 31 E1711 PCI parity error on Bus ## Device ## Function ## The system BIOS has repo rted a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion car ds. If the problem persists, see "T roubleshooting Expansion Cards" on page 178. P[...]

32 About Y our Sy stem E1810 Hard drive ## fault. Review & clear SEL. The specified hard drive has experienced a fa ult. See "T roubleshooting a Hard Drive" on page 174. E1812 Hard drive ## removed. Check drive. The specified hard drive has been r emoved from the system. Information only . E1920 iDRAC6 Upgrade Failed The iDR AC6 Expr [...]

About Y our Sy stem 33 E2011 Memory configuration failure. Check DIMMs. Memory detected, but is not configurable. Error detected during memory configuration. See "T roubleshooting System Memory" on page 167. E2012 Memory configured but unusable. Check DIMMs. Memory configured, but is unusable. See "T roubleshooting System Memory"[...]

34 About Y our Sy stem E2018 Programmable Timer error. Power cycle AC. P rogrammable interval timer error . Remove AC power to the system for 10 second s and restart the system. If the problem persists, see "Getting Help" on page 193. E2019 Parity error. Power cycle AC. P arity error . Remove AC power to the system for 10 second s and res[...]

About Y our Sy stem 35 E201D Shutdown test failure. Power cycle AC. BIOS shutdown test failure. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 193. E201E POST memory test failure. Check DIMMs. BIOS POST memory test failure. See "T roubleshooting System Memory&q[...]

36 About Y our Sy stem E2110 Multibit Error on DIMM ##. Reseat DIMM. The memory module in slot “##” has had a multi- bit error (MBE). See "T roubleshooting System Memory" on page 167. E2111 SBE log disabled on DIMM ##. Reseat DIMM. The system BIOS has disabled memory single- bit error (SBE) logging and will not log anymore SBEs until [...]

About Y our Sy stem 37 I1911 LCD Log Full. Check SEL to review all Errors. LCD overflow message. A maximum of ten error messages can display sequentially on the LCD. The eleventh message instructs the user to check the SEL for details on the events. Check the SEL for details on the events. Remove AC power to the system for 10 seconds or clear the S[...]

38 About Y our Sy stem Solving Problems Described by LCD Status Messages The code and text on the LCD can often specify a very pr ecise fault condition that is easily corrected. F or example, if the code E1418 CPU_1_Presence appears, you know that a microprocess or is not installed in sock et 1. In contrast, you might be able to de termine the prob[...]

About Y our Sy stem 39 Sy stem Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a sy stem message not listed in the table, check the documentation for the applic ation that is running when the message appears or the operating sy stem's documentation for an explanation of th[...]

40 About Y our Sy stem Alert! iDRAC6 not responding. Rebooting. The iDR AC6 is not responding to BIOS communication either because it is not functioning properly or has not completed initialization. The system will reboot. W ait for the system to reboot. Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system b[...]

About Y our Sy stem 41 Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies. If any system components were just [...]

42 About Y our Sy stem BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation. System is in manufacturing mode. Reboot to take the system out of manufacturing mode. BIOS Update Attempt Failed! Remote BIOS update attempt failed. Retry the BIOS update. If problem persists[...]

About Y our Sy stem 43 CPUs with different cache sizes detected. Mismatched processors have been installed in the system. Ensure that all processors have the same cache size, number of cores and logical processors, and power rating. Ensure that the processors are properly installed. See "P rocessors" on page 107. CPUs with different core [...]

44 About Y our Sy stem DIMM configuration on each CPU should match. Invalid memory configuration on a dual- processor system. The memory module configuration for each processor must be identical. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 98. Embedded [...]

About Y our Sy stem 45 Keyboard fuse has failed Overcurrent detected at the keyboar d connector . See "Getting Help" on page 193. Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings. The USB ports are disabled in the [...]

46 About Y our Sy stem Memory set to minimum frequency. The memory frequency may be intentionally set lower for power conservation. If not an intentional setting, check any other system messages for possible causes. The current memory configuration may support only the minimum frequency . Ensure that your memory configuration supports the higher fr[...]

About Y our Sy stem 47 No boot device available F a ulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. Use a bootable USB key , optical drive, or hard drive. If the problem persists, see "T roubleshooting an Optical Drive" on page 171, "T roubleshooting a USB Device" o[...]

48 About Y our Sy stem Plug & Play Configuration Error Error encountered in initializing PCIe device; faulty system board. Install the NVR AM_CLR jumper in the clear position (pins 1 and 3) and reboot the system. See F igure 6-1 for jumper location. If the problem persists, see "T roubleshooting the P r ocessors" on page 179. Quad ran[...]

About Y our Sy stem 49 Sector not found Seek error Seek operation failed F aulty hard drive, USB device, or USB medium. Replace the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "T roubleshooting a USB Device" on page 160 or "T roubleshooting a Hard Drive" on page 174 for the appro[...]

50 About Y our Sy stem The following DIMMs should match in geometry: x , x , ... Invalid memory configuration. The specified memory modules do not match in size, number of ranks, or number of data lanes. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 98. T[...]

About Y our Sy stem 51 Timer chip counter 2 failed F aulty system board. See "Getting Help" on page 193. TPM configuration operation honored. System will now reset. A TPM configuration command has been entered. The system will reboot and ex ecute the command. Information only . TPM configuration operation is pending. Press (I) to Ignore O[...]

52 About Y our Sy stem Unable to launch System Services image. System halted! System halted after F10 keystrok e because System Services image is either corrupted in the system firmware or has been lost due to system board r eplacement. The iDR AC6 Enterprise car d flash memory may be corrupted. Restart the system and update the Unified Server Conf[...]

About Y our Sy stem 53 Unsupported memory configuration. DIMM mismatch across slots detected: x , x , ... Invalid memory configuration. Memory modules are mismatched in the specified slots. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 98. Unused memory d[...]

54 About Y our Sy stem Warning: Control Panel is not installed. The control panel is not installed or has a faulty cable connection. Install the control panel, or check the cable connections between the display module, the control panel board, and the system board. See "Control P anel Assembly (Service-Only P rocedure)" on page 145. Warni[...]

About Y our Sy stem 55 W arning Messages A warning message alerts you to a poss ible problem and prompts you to r espond before the system continues a ta sk. F or example, befor e you format a diskette, a message will warn you that yo u may lose all data on the disk ette. W arning messages usually interrupt the ta sk and r equire you to r espond by[...]

56 About Y our Sy stem Diagnostics Messages The system diagnostic utilities may is sue messages if you run diagnostic tests on your system. See "R unning the System Diagnostics" on page 181 for more information about system diagnostics. Alert Messages Systems management software generates alert messages for your system. Alert messages inc[...]

Using the Sy stem Setup Program and UEFI Boot Manager Using the Sy stem Setup Program and UEFI Boot Manager R un the System Setup program to fami liarize yourself with your system configuration and to: • Change the NVR AM settings after you add or remove har dwar e • Set or change user -selectable options • Enable or disable integrated device[...]

58 Using the Sy stem Setup Prog ram and UEFI Boot Manager Entering the Sy stem Setup Program 1 T urn on or restart your system. 2 P ress <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to lo ad befor e you press <F2>, allow the system to finish booting, and then r e start y[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 59 Sy stem Setup Options Main Screen NOTE: The options for the Sy stem Setup pr ogram change base d on the sy stem configuration. Option Description System Time Sets the time on the system’s internal clock System Date Sets the date on the system’s internal calendar Memory Settings Displays [...]

60 Using the Sy stem Setup Prog ram and UEFI Boot Manager Boot Settings Displays a screen to specify the boot mode (BIOS or UEFI). F or BIOS boot mode, you can also specify the boot devices. See "Boot Settings Screen" on page 63. Integrated Devices Displays a screen to enable or disable integrated device controllers and ports, and to spec[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 61 Memory Settings Screen F1/F2 P rompt on Error ( Enabled default) Enables the system to halt on errors during POST , which allows the user to observe events that may scroll by unnoticed during normal POST . The user can press <F1> to continue or <F2> to enter the System Setup prog[...]

62 Using the Sy stem Setup Prog ram and UEFI Boot Manager Processor Settings Screen Option Description 64-bit Specifies if the processors support 64-bit extensions. Core Speed Displays the processor clock speed. Bus Speed Displays the processor bus speed. Logical Processor ( Enabled default) On processors that support Simultaneous Multi- Threading [...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 63 SA T A Settings Screen Boot Settings Screen Option Description SA T A Controller ATA M o d e enables the integrated SA T A controller . Off disables the controller . Po r t A ( Aut o defau lt) Aut o enables BIOS support for the device attached to SA T A port A. Off disables BIOS suppor t for[...]

64 Using the Sy stem Setup Prog ram and UEFI Boot Manager Integrated Devices Screen Option Description Integrated SAS/R AID Controller ( Enabled default) Enables or disables the integrated storage controller . User Accessible USB P orts ( All P orts On defaul t) Enables or disables the user accessible USB ports. Options are All P orts On , Only Bac[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 65 PCI IRQ Assignment Screen Serial Communication Screen Embedded Video Controller ( Enabled default) Enables or disables BIOS sup port for the integrated video controller . NOTE: This field can be disabled on ly if an add-in video card is present. If this fi eld is disabled, remote access feat[...]

66 Using the Sy stem Setup Prog ram and UEFI Boot Manager Embedded Server Management Screen (Optional) Power Management Screen Option Description F ront-P anel LCD Options Options are User Defined String , Model Number , and None . If the LCD Home screen is set to an option other than these three choices, the option will be displayed as "Advan[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 67 Sy stem Security Screen CPU P ower and P erformance Management Options are OS DBP M , System DBPM , Maximum Pe r f o r m a n c e , or Minimum P ower . F an P ower and P erformance Management Options are Maximum P erformance or Minimum Po w e r . Memory P ower and P erformance Management Opti[...]

68 Using the Sy stem Setup Prog ram and UEFI Boot Manager TPM Activation ( No Change default) When set to Activate , the TPM is enabled to default settings. When set to Deactivate , the TPM is disabled. The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are pr eserved). NOTE: T[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 69 Exit Screen P ress <Esc> to e xit the System Setup program; the Exit scr een displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup Entering the UEFI Boot Manager NOTE: Operating sy stems must be 64-bit UEFI -compatible (for example, Microsoft ® Windows S[...]

70 Using the Sy stem Setup Prog ram and UEFI Boot Manager Using the UEFI Boot Manager Navigation Key s UEFI Boot Manager Screen Key s Action Up arrow Moves to and highlights the previous field. Down arrow M oves to and highlights the next field. Spacebar , <Enter>, <+>, < – > Cycles through the settings in a field. <Esc> R[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 71 UEFI Boot Settings Screen Sy stem Utilities Screen Option Description Add Boot Option Adds a new boot option. Delete Boot Option Deletes an existing boot option. Enable/Disable Boot Option Disables and enables a boot option in the boot option list. Change Boot Order Changes the or der of the[...]

72 Using the Sy stem Setup Prog ram and UEFI Boot Manager Sy stem and Setup Password Features NOTE: For a forgotten password, see "Dis abling a Forgotten Password" on page 192. Y our system is shipped without the syst em password featur e enabled. Operate the system only with sy stem passwor d protection. CAUTION: The password features pr[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 73 3 T ype your new system password. Y ou can use up to 32 char acters in your passwor d. As you type, placeholders appear in the field. The password assignment is not case-se nsitive. Certain k ey combinations ar e invalid and if you enter one, the system beeps. T o erase a character , pr ess [...]

74 Using the Sy stem Setup Prog ram and UEFI Boot Manager T o disable the password security : 1 T urn on or reboot your system by pr essing <Ctrl><Alt><Del>. 2 T ype your password and pr ess <Ctrl><Enter>. When P assword Status is Loc ke d , you must type the passwor d and press <Enter> when prompted at re boot. [...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 75 Using the Setup Password Assigning a Setup Password Y ou can assign a setup password only when the Setup P a ssword is Not Enabled . T o assign a setup password, highlight the Setup P assword option and press the < +> or <–> k ey . The system prompts you to enter and verify the[...]

76 Using the Sy stem Setup Prog ram and UEFI Boot Manager Deleting or Changing an Existing Setup Password 1 Enter the System Setup program and select the System Security . 2 Highlight Setup P assword , pr ess <Enter> to access the setup password window . P ress <Enter> twice to clear the e xisting setup password. The setting changes to [...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 77 iDRAC Configuration Utility The iDR AC Configuration Utility is a pre-boot configuration environment that allows you to view and set pa rameters for the iDRA C6 and for the managed server . The iDR AC Configuration Utility pr ovides the following features: • Enables fault logging and SNMP [...]

78 Using the Sy stem Setup Prog ram and UEFI Boot Manager book.book Page 78 Monday, June 15, 2009 11:33 AM[...]

Installing Sy stem Components 79 Installing Sy stem Components NOTE: The procedures and figures in this cha pter assume that your sy stem is in a tower configuration. If your sy stem is in a rack configuration, disregard any steps for laying the sy stem on its side and rotating the sy stem feet. Recommended T ools • K ey to the system keylock •[...]

80 Installing Sy stem Components Figure 3-1. Inside the Sy stem 1 4 7 15 2 16 8 5 14 13 6 9 11 3 12 17 10 book.book Page 80 Monday, June 15, 2009 11:33 AM[...]

Installing Sy stem Components 81 Power Supplies Y our system supports two 1100 W power supplies. NOTE: The power supply label spec ifies the maximum power output. If only one power supply is installed, it must be installed in the first power supply bay . CAUTION: T o ensure proper sy stem cooling , the power supply blank must be installed in the se[...]

82 Installing Sy stem Components Removing a Power Supply NOTE: Y ou may have to unlatch and lift the o ptional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the sy stem’ s rack documentation. 1 Disconnect the power cable from the power source and the power supply you intend to[...]

Installing Sy stem Components 83 Installing a Power Supply 1 Slide the new power supply into the cha ssis until the power supply is fully seated and the release latch snaps into place. See F igure 3-2. NOTE: If you unlatched the cable management arm in step 2 of the previous procedure, relatch it. Fo r information about the ca ble management arm, s[...]

84 Installing Sy stem Components Front Bezel NOTE: If you are removing or installing a hot- swappable hard drive, the sy stem may remain turned on and in the up right position during removal of the front bezel. If you are removing or installing any other sy stem component(s), the sy stem should be turned off and placed in the or ientation shown in [...]

Installing Sy stem Components 85 Installing the Front Bezel 1 Insert the bezel tabs into the bezel tab slots in the chassis. See F igure 3-3. 2 P ress the top end of the bezel into th e chassis until the lever locks into place. 3 Using the system k ey , lock the bezel. Opening and Closing the Sy stem WARNING: Only trained service technicians are au[...]

86 Installing Sy stem Components Figure 3-4. Opening and Closing the Sy stem Closing the Sy stem 1 Ensure that all internal cables ar e connected and folded out of the way . 2 Ensure that no tools or e xtra parts are left inside the system. 3 Align the cover with the slots in ch assis and lower the cover into the chassis. See F igure 3-4. 4 P ress [...]

Installing Sy stem Components 87 8 Reattach any peripherals and connect th e system to an electrical outlet. 9 T u rn on the system and attached peripherals. Cooling Shroud The cooling shroud directs airflow over the system processor and memory modules. WARNING: Only trained service technicians are authorized to remove the sy stem cover and access [...]

88 Installing Sy stem Components Figure 3-5. Removing an d Installing the Cooling Shroud Installing the Cooling Shroud 1 Align the cooling shroud with the alignment guides in the system. 2 Car efully lower the cooling shroud into the system until the securing tab snaps over the shroud using the tab projection on the shroud as a guidance. Ensur e th[...]

Installing Sy stem Components 89 Hard Drives Depending on your chassis and backplane, your system has one of the following configurations: • Sixteen 2.5-inch drive bays • Eight 3.5-inch drive bays All chassis support hot-swappable SAS and SA T A hard drives, and the 2.5- inch–bay chassis also supports hot-swappa ble SSD har d drives in system[...]

90 Installing Sy stem Components Removing a Hard-Drive Blank CAUTION: T o maintain proper sy stem cooling, all empty hard-drive bay s must have drive blanks installed. 1 Remove the front bezel. Se e "Removing the F ront Bezel " on page 84. 2 Grasp the front of the hard-drive bla nk, pr ess the release lever on the right side, and slide th[...]

Installing Sy stem Components 91 1 Remove the front bezel. See "Removing the F ront Bezel " on page 84. 2 F rom the RAID management softwar e, prepare the drive for r emoval. Wa i t until the hard-drive indicators on the har d-drive carrier signal that the drive can be r emoved safely . See your controller documentation for information ab[...]

92 Installing Sy stem Components Figure 3-7. Installing a Hot-Swap Hard Drive 3 Install the hot-swap har d drive. a P ress the button on the front of the drive carrier and open the handle. b Insert the hard-drive carrier int o the drive bay until the carrier contacts the backplane. c Close the handle to lock the drive in place. 4 Replace the front [...]

Installing Sy stem Components 93 Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the har d drive into the hard -drive carrier with the connector end of the drive at the back. See Fi g u r e 3 - 8 . 2 Align the screw holes on the har d driv e with the set of holes on the hard- drive carrier . When aligned correctly , the back of th e hard[...]

94 Installing Sy stem Components Optical and T ape Drives The 5.25-inch drive bays at the front of your system provide support for an optical drive and either an optional ta pe drive or a second optical drive. Removing an Optical or a T ape Drive WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of[...]

Installing Sy stem Components 95 Figure 3-9. Removing and In stalling an Optical or T ape Drive 1 optical drive 2 shou lder screws (3) 3 drive bay screw slots 4 drive release latch 5 power and data cables 5 1 2 4 3 book.book Page 95 Monday, June 15, 2009 11:33 AM[...]

96 Installing Sy stem Components Installing an Optical or T ape Drive WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. 1 Unpack and prepar e the drive for inst allatio[...]

Installing Sy stem Components 97 6 Remove the thr ee shoulder screws from the old drive or the drive blank. See F igure 3-10. 7 Attach the three shoulder scr ews to the drive, one screw on the lower front screw hole on the right side and two sc r ews on the lower screw holes on the left side. See F igure 3-10. Figure 3-10. Installing Optical or T a[...]

98 Installing Sy stem Components 15 T urn on the system and attached peripherals. 16 T est the drive by running system diag nostics (optional). See "R unning the System Diagnostics" on page 181. Sy stem Memory Y our system supports DDR3 register ed memory modules (RDIMMs) or ECC unbuffere d memory modules (UDIMMs). Single and dual-rank me[...]

Installing Sy stem Components 99 • F or Optimizer Mode, memory modules ar e installed in the numeric order of the sockets beginning with A1 or B1. • F or Memory Mirroring or Advanced ECC Mode, the socket furthest from the processor is unused and memory modules are installed beginning with sock et A1 or B1 and procee ding with socket A2 or B2. ?[...]

100 Installing Sy stem Components Memory Mirroring Support The system supports memory mirroring if identical memory modules ar e installed in the two channels closest to the processor (memory should not be installed in the farthest channel). Mirr oring must be enabled in the System Setup program. In a mirror ed configurat ion, the total available s[...]

Installing Sy stem Components 101 Optimizer 4-GB X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X XX 4 8 12 8 16 24 24 36 all 8 16 24 16 32 48 48 72 all 8-GB X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X XX 8 16 24 16 32 48 48 72 all 16 32 48 32 64 96 96 144 all 16-GB 1 X X X X X X X X X X X X X X X X X X X X X X X X X [...]

102 Installing Sy stem Components 1. When available. 2. Requires x4- or x8-based memory modules. Advanced ECC 2 8-GB vacant X X X X XX X X X X XX 16 32 48 all 32 64 96 all 16-GB 1 vacant X X X X XX X X X X XX 32 64 96 all 64 128 192 all Mirroring 2-GB vacant X X X X XX X X X X XX 4 8 12 2 4 6 8 16 24 4 8 12 4-GB vacant X X X X XX X X X X XX 8 16 24[...]

Installing Sy stem Components 103 1. Requires x4- or x8- based memory modules. T able 3-2. Sample UDIMM Memory Configurations (Per Processor) Memory Mode Memory Module Size Memory Sockets Single Pr ocessor Dual Processor 1 4 7 2 5 8 3 6 9 Phy sical Memory (GB) Available Memory (GB) Phy sical Memory (GB) Available Memory (GB) Optimizer 1-GB X X X X [...]

104 Installing Sy stem Components Installing Memory Modules WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. WARNING: The memory modules are hot to the touch for some [...]

Installing Sy stem Components 105 Figure 3-11. Installing and Removing a Memory Module 7 Align the memory module's edge connect or with the alignment key of the memory module socket, and insert th e memory module in the sock et. NOTE: The memory module socket has an a lignment key that allows you to install the memory module in the socket in o[...]

106 Installing Sy stem Components 14 Reattach any peripherals and connect th e system to an electrical outlet. 15 T urn on the system and attached peripherals. 16 P ress <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen. The system should have alr eady chan ged the value to reflect the[...]

Installing Sy stem Components 107 9 Place the system upright and on i ts feet on a flat, stable surface. 10 Rotate the system feet outwar d. 11 Reattach any peripherals and connect th e system to an electrical outlet. 12 T u rn on the system and attached peripherals. Processors Removing a Processor WARNING: Only trained service technicians are auth[...]

108 Installing Sy stem Components 8 Gently lift the heat sink off of the processor and set the heat sink aside upside down (thermal gr ease side facing up). Figure 3-12. Installing and Removing the Heat Sink CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasp[...]

Installing Sy stem Components 109 Figure 3-13. Removing a Processor CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor . Bending th e pins can permanently dama ge the sy stem board. 11 Care fully , lift the processor out of the sock et and leave the release lever up so that the sock et is ready for the new[...]

110 Installing Sy stem Components Installing a Processor WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. NOTE: In a single-processor configuration , the CPU1 socket m[...]

Installing Sy stem Components 111 Figure 3-14. Keeping the Proc essor Parallel to the Socket Figure 3-15. Aligning the Processor With the Socket Key s 1 socket-release lever 2 processor 3 processor shield 4 notch in processor (2) 5 socket key (2) 6 ZIF socket 7 pin 1 indicators (2) 6 1 2 4 3 5 7 book.book Page 1 11 Monday, June 15, 2009 11:33 AM[...]

112 Installing Sy stem Components 8 V erify that the processor is properly aligned and seated. 9 Close the processor shield. See F igure 3-16. 10 R otate the socket-r elease lever down until it snaps into place. See F igure 3-16. Figure 3-16. Installing a Processor 1 socket-release lever 2 processor 3 processor shield ZIF socket 1 2 3 4 book.book P[...]

Installing Sy stem Components 113 11 Install the heat sink. NOTE: Y our kit may contain a replacement heat sink if you are installing a processor that consumes additional powe r . The new heat sink may not appear different than the original one; however , it has impr oved thermal dissip ation specifications and must be used. a Using a clean lint-fr[...]

114 Installing Sy stem Components Expansion Cards The system board can support up to seven PCIe Generation 2 car ds. T o identify the expansion slots, see F igure 6-1 . Expansion Card Installation Guidelines Observe the following notes and guid elines regar ding the expansion-card slots: • The e xpansion-card slo ts ar e not hot-swappable. • PC[...]

Installing Sy stem Components 115 Installing an Expansion Card WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. NOTE: Before installing any expansion cards, see "E[...]

116 Installing Sy stem Components 10 Connect any expansion-car d cables for the new card. See the documentation that came with the card for information about its cable connections. 11 Close the system. See "Closing the System" on page 86. 12 Place the system upright and on i ts feet on a flat, stable surface. 13 Rotate the system feet out[...]

Installing Sy stem Components 117 Figure 3-17. Removing an d Installing an Expansion Card 1 expansion card latch 2 expansion card 3 expansion card tab 4 expansion card connector 5 expansion card stabilizer 5 4 1 3 2 book.book Page 1 17 Monday, June 15, 2009 11:33 AM[...]

118 Installing Sy stem Components Removing an Expansion Card WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. 1 T urn off the system, including any at tached periphera[...]

Installing Sy stem Components 119 Internal SD Module Installing the Internal SD Module WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 T u rn off the system, includi[...]

120 Installing Sy stem Components Figure 3-18. Installin g the Internal SD Module 5 Connect the internal SD module cable between the connector on the module and the UIPS connector on th e system boar d. See F igure 6-1 for the location of the connector on the system board. 6 Close the system. See "Closing the System" on page 86. 1 release[...]

Installing Sy stem Components 121 7 Place the system upright and on i ts feet on a flat, stable surface. 8 Rotate the system feet outwar d. 9 Reattach any peripherals, then connect the system to the electrical outlet. 10 T u rn on the system and attached peripherals. Removing the Internal SD Module WARNING: Only trained service technicians are auth[...]

122 Installing Sy stem Components Internal SD Flash Card Installing an Internal SD Flash Card WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. NOTE: T o use an SD card[...]

Installing Sy stem Components 123 4 L ocate the SD card slot in the internal SD module and pr ess inward on the card to r elease it from the slot and remove the car d. 5 Close the system. See "Closing the System" on page 86. 6 Place the system upright and on i ts feet on a flat, stable surface. 7 Rotate the system feet outwar d. 8 Reattac[...]

124 Installing Sy stem Components 10 Reconnect the system to power and r estart the system. 11 Enter the System Setup program and ve rify that the USB key has been detected by the system. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57. The USB connector must be enabled by the Internal USB P ort option in the Integr[...]

Installing Sy stem Components 125 NIC Hardware Key iSCSI and other functionalities for t he system’s embedded NICs are enabled by installing an optional NIC har dwa r e key in the ISCSI_KEY sock et on the system boar d. WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the[...]

126 Installing Sy stem Components Figure 3-20. Removing and Insta lling a NIC Hardware Key 7 Install the integrated storage controller car d. See "Installing an Integrated Storage Controller Car d" on page 134. 8 Close the system. See "Closing the System" on page 86. 9 Place the system upright and on i ts feet on a flat, stable [...]

Installing Sy stem Components 127 RAID Battery Removing a RAID Battery WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 T u rn off the system and attached peri pheral[...]

128 Installing Sy stem Components Figure 3-21. Removing and Installing a RAID Battery Installing a RAID Battery 1 Insert the R AID battery into the battery carrier . See F igure 3-21. 2 Insert the battery carrier with the R AID battery into the battery carrier slots until the carrier release latc h locks into place. See F igure 3-21. 3 Connect the [...]

Installing Sy stem Components 129 Chassis Intrusion Switch Removing the Chassis Intrusion Switch WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 T u rn off the syste[...]

130 Installing Sy stem Components Figure 3-22. Removing and Instal ling the Chassis Intrusion Switch 1 chassis intrusion switch 2 chassis intrusion switch cable 3 intrusion connector on the sy stem board 1 2 3 book.book Page 1 30 Monday, June 15, 2009 11:33 AM[...]

Installing Sy stem Components 131 Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch wi th the securing bracket notch. See F igure 3-22. 2 Slide the switch into the securing bracket notch. See F igure 3-22. 3 Connect the chassis intrusion switch cable to the connector on the system boar d. 4 Close the system. See "Clo[...]

132 Installing Sy stem Components Integrated Storage Controller Card Y our system includes a dedicated slot on the system boar d for an integrated storage controller card th at provides the storage subsystem for your system’s internal har d drives. The controller suppo rts SAS, SA T A, and SSD hard drives and also enables you to set up the hard d[...]

Installing Sy stem Components 133 Figure 3-23. Removing and Installing an Integrated Storag e Controller Card 1 data cables 2 integrated s torage controller card cable connectors 3 integrated storage control ler card 4 card guides (2) 5 integrated storage controller card slot 1 2 3 4 5 book.book Page 1 33 Monday, June 15, 2009 11:33 AM[...]

134 Installing Sy stem Components Installing an Integrated Storage Controller Card NOTE: Be sure to connect the cables accordi ng to the connecto r labels on the cables. The cables are not operational if reversed. 1 If applicable, install the R AID battery (see "Installing a RAID Battery" on page 128) and connect the R AID battery cable t[...]

Installing Sy stem Components 135 Removing an Integrated Storage Controller Card Carrier WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 T u rn off the system, inclu[...]

136 Installing Sy stem Components Cooling Fans Y our system contains four cooling fan modules placed inside a fan cage. Removing a Cooling-Fan Module WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr ucti[...]

Installing Sy stem Components 137 Figure 3-24. Removing and Installing a Cooling-Fan Module Installing a Cooling-Fan Module CAUTION: Never attempt to operate your sy stem without at least one cooling-fan module installed. If on ly one cooling-fan module is being installed, it must be installed in the outer module po sition in the cooling shroud. 1 [...]

138 Installing Sy stem Components 2 Slide the module down into the slot in the fan cage until the release tabs lock into place. See F i gure 3-24. 3 Close the system. See "Closing the System" on page 86. 4 Place the system upright and on i ts feet on a flat, stable surface. 5 Rotate the system feet outwar d. 6 Reattach any peripherals, th[...]

Installing Sy stem Components 139 Figure 3-25. Removing and Installing a Fan Cage Installing a Fan Cage 1 Align the fan cage alignment guides to the slots on the system board and slide down the fan cage into the securing slot on the chassis until it snaps into place. 2 Install the fan modules. See "Ins talling a Cooling-F an Module" on pa[...]

140 Installing Sy stem Components VFlash Media (Optional) The VFlash media is a Secure Digital (SD) card that can be used with the optional iDR AC6 Enterprise card. Installing a VFlash Media 1 Locate the VFlash media slot at the back of the system. See "Back-P anel F eatures and Indicators" on page 20 for the location of the media slot. 2[...]

Installing Sy stem Components 141 5 Remove the fan modules. See "R emoving a Cooling-F an Module" on page 136. 6 Remove the fan cage. See "Remov ing the F an Cage" on page 138. 7 Remove the plastic filler plug for th e iDR AC6 Enterprise port from the system back panel. See "Back-P anel F eatures and Indicators" on pag[...]

142 Installing Sy stem Components Figure 3-26. Removing and Installing an iDRAC6 Enterprise Card Removing an iDRAC6 Enterprise Card WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with[...]

Installing Sy stem Components 143 7 Remove the VFlash media card (if inst alled) from the iDR AC6 Enterprise car d. See "Cooling F ans" on page 136. 8 If pr esent, disconnect the Ethernet cable from the iDR AC6 Enterprise car d. 9 Remove the iDR AC6 Enterprise card: a P ull back slightly on the two tabs at the front edge of the card and g[...]

144 Installing Sy stem Components Sy stem Battery Replacing the Sy stem Battery WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. WARNING: There is a danger of a new ba[...]

Installing Sy stem Components 145 8 Remove the system battery by prying it out with a scr ewdriver . 9 Install the new system battery . a Hold the battery with the "+" facing up, and aligned to the "+" terminal on the socket. b P ress the battery straight down into the sock et until it snaps into place. 10 Install the fan cage. [...]

146 Installing Sy stem Components 3 Rotate the system feet inward and lay the system on a flat surface. 4 Open the system. See "Opening the System" on page 85. CAUTION: Do not pull on the contr ol panel cable to un seat the connector . Doing so can damage the cable. 5 Disconnect the control panel cab le from the system board (see F igure [...]

Installing Sy stem Components 147 Figure 3-28. Removing and Installing the Control Panel 1 control panel screws (2) 2 cover tabs 3 chassis outer cover 4 cover screws (2) 5 control panel cable 6 control panel assembly 5 3 4 6 1 2 book.book Page 1 47 Monday, June 15, 2009 11:33 AM[...]

148 Installing Sy stem Components Installing the Control Panel Assembly WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. 1 Connect the control panel cable to the contr[...]

Installing Sy stem Components 149 SAS Backplane (Service-Only Procedure) Removing the SAS Backplane WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 T u rn off the sy[...]

150 Installing Sy stem Components Figure 3-29. Removing and Installing the SAS Backplane NOTE: The figure below shows a 3.5-inch SAS backplane. A 2.5-i nch SAS backplane looks slightly differ ent (see Figure 6-2) and does not have the SAS B connector . * A vailable only with 3.5" SAS backplane 1 blue release pin 2 SAS A cable 3 SAS B cable* 4 [...]

Installing Sy stem Components 151 Installing the SAS Backplane WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 Align the slots on the SAS backplane with the tabs on [...]

152 Installing Sy stem Components Sy stem Board (Service-Only Procedure) WARNING: The heat sink can get hot during oper ation. T o avoid burns, ensure that the sy stem has suffic ient time to cool be fore removing the sy stem board. CAUTION: If you are using the T rusted Platfor m Module (TPM) with an encryption program, you may be promp ted to cre[...]

Installing Sy stem Components 153 9 Remove the cooling fans. See "R emoving a Cooling-F an Module" on page 136. 10 Remove the fan cage. See "Remov ing the F an Cage" on page 138. 11 If applicable, r emove the iDR AC6 Enterprise car d. See "Removing an iDR AC6 Enterprise Car d" on page 142. WARNING: The heat sink can ge[...]

154 Installing Sy stem Components Figure 3-30. Removing and Insta lling the Sy stem Board Installing the Sy stem Board WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem.[...]

Installing Sy stem Components 155 3 Replace the system boar d. WARNING: Do not lift the sy stem board by the memory modules latches, processor heat sink, or any com ponent on the sy stem board. a Holding the connector end of the syste m board up at an angle, lower the system boar d into the chassis. b Lower the system board securing sl ots onto the[...]

156 Installing Sy stem Components 15 Rotate the system feet outwar d. 16 Replace the front bezel. See "Installing the F ront Bezel" on page 85. 17 Reattach any peripherals and connect th e system to an electrical outlet. 18 T urn on the system and attached peripherals. Power Distribution Board (Service-Only Procedure) Removing the Power D[...]

Installing Sy stem Components 157 Figure 3-31. Removing and Installing the Power Distribution Board 1 power distribution board plate 2 power distribution plate screws (2) 3 power distribution board 4 power distribution board cables (6) 5 securing tabs 6 power distri bution board screws (5) 1 2 3 4 6 5 book.book Page 1 57 Monday, June 15, 2009 11:33[...]

158 Installing Sy stem Components Installing the Power Distribution Board 1 Align the securing slots on the power distribution board with the tabs on the chassis. 2 Replace the five screws securing the power distribution board to the plate. 3 Connect all the power cables to the power distribution board. 4 Lower the power distribution board plat e i[...]

T roubleshooting Y our Sy stem 159 T roubleshooting Y our Sy stem Safety First — For Y ou and Y our Sy stem WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. T roubles[...]

160 T roubl eshooting Y our Sy stem T roubleshooting the Video Subsy stem 1 Check the system and power co nnections to the monitor . 2 Check the video interface cabling from the system to the monitor . 3 R un the appropriate online diagnostic test. See "Running the System Diagnostics" on page 181. If the tests run successfully , the probl[...]

T roubleshooting Y our Sy stem 161 3 Restart the system and, if your k eyboard is functioning, enter the system setup program. V erify that all USB ports are enabled. See "Integrated Devices Scr een" on page 64. If your keyboar d is not functioning, yo u can also use remote access. If the system is not accessible, see "SAS Backplane [...]

162 T roubl eshooting Y our Sy stem 3 Check the appropriate indicator on the NIC connector . See "NIC Indicator Codes" on page 23. • If the link indicator does not li ght, check all cable connections. • If the activity indicator does not li ght, the network driver files might be damaged or missing. Remove and re install the drivers if[...]

T roubleshooting Y our Sy stem 163 3 Remove the following components from the system. See "Installing System Components" on page 79. • Cooling shroud • Har d drives •S D c a r d s • USB memory k eys • N I C h a rd wa re ke y • Internal SD module • Expansion car ds • iDR A C6 Enterprise card • iDR AC6 Expr ess card • P [...]

164 T roubl eshooting Y our Sy stem T roubleshooting a Damaged Sy stem WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. 1 Open the system. See "Opening the System[...]

T roubleshooting Y our Sy stem 165 T roubleshooting the Sy stem Battery NOTE: If the sy stem is turned off for long periods of time (for weeks or months), the NVRAM may lose its sy stem co nfiguration information. This situation is caused by a defective battery . 1 Re-enter the time and date through th e System Setup program. See "Using the Sy[...]

166 T roubl eshooting Y our Sy stem T roubleshooting Sy stem Cooling Problems Ensur e that none of the fo llowing conditions exist: • System cover , cooling shroud, drive blan k, or front or back filler panel is r emoved. • Ambient temperatur e is too high. • External airflow is obstructed. • Cables inside the system obstruct airflow . • [...]

T roubleshooting Y our Sy stem 167 T roubleshooting Sy stem Memory WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 If the system is operational, run the appropriate [...]

168 T roubl eshooting Y our Sy stem 12 Place the system upright and on its feet on a flat and stable surface, r econnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 Enter the System Setup program and check the system memory setting. See "Memory Settings Scr een" on page 61. If the problem is no[...]

T roubleshooting Y our Sy stem 169 T roubleshooting an Internal SD Card WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 Enter the System Setup program and ensu r e t[...]

170 T roubl eshooting Y our Sy stem T roubleshooting an Internal USB Memory Key WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. 1 Enter the System Setup program and e[...]

T roubleshooting Y our Sy stem 171 T roubleshooting an Optical Drive WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. 1 T ry using a different CD or D V D. 2 Enter the [...]

172 T roubl eshooting Y our Sy stem 3 Reinstall the tape-backup softwar e as instructed in the tape-backup software documentation. 4 F or e xternal tape drives, ensure that the tape drive’s interface cable is fully connected to the external port on the controller car d. F or internal tape drives, check the cable connections: a T urn off the syste[...]

T roubleshooting Y our Sy stem 173 4 Ensure that the tape drive’s interface cable is fully connected to the tape drive and the external port on the controller car d. 5 F or SCSI tape drives, verify that the tape drive is configur ed for a unique SCSI ID number and that the tape dr ive is terminated or not terminated, based on the interface cable [...]

174 T roubl eshooting Y our Sy stem T roubleshooting a Hard Drive WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with the sy stem. CAUTION: This troubleshooting pro cedure can destroy[...]

T roubleshooting Y our Sy stem 175 5 Check the cable connections inside the system: a T urn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. b Open the system. See "Opening the System" on page 85. c V erify that the cable connections between the har d drive(s) and the drive controll[...]

176 T roubl eshooting Y our Sy stem 4 Check the configuration settings, make any necessary corr ections, and r estart the system. WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety instr uctions that came with t[...]

T roubleshooting Y our Sy stem 177 3 Restart the system and press the applicable k ey sequence to enter the configuration utility program: • <Ctrl><C> for a SAS controller • <Ctrl><R> for a SAS R AID controller See the controller's documentation fo r information about configuration settings. 4 Check the configuratio[...]

178 T roubl eshooting Y our Sy stem T roubleshooting Expansion Cards NOTE: When troubleshooting an expansion card, see the documentation for your operating sy stem an d the expansion card. WARNING: Only trained service te chnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this [...]

T roubleshooting Y our Sy stem 179 13 F or each e xpansion card you r emove d in step 9, perform the following steps: a T urn off the system and attached peripherals, and disconnect the system from the electrical outlet. b Open the system. See "Opening the System" on page 85. c Reinstall one of the expansion car ds. d Close the system. Se[...]

180 T roubl eshooting Y our Sy stem 9 R un the appropriate online diagnostic test. If your system only has one processor and a problem is still indicated, see "Getting Help " on page 193 . 10 F or systems with multiple processors, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 11 Open t[...]

Running the Sy st em Diagnostics 181 Running the Sy stem Diagnostics If you e xperience a problem with your system, run the diagnostics before calling for technical assist ance. The purpose of the diagnostics is to test your system's hardwar e without requiring a dditional equipment or risking data loss. If you are unable to fix the pr oblem y[...]

182 Running the Sy stem Diagnostics Embedded Sy stem Diagnostics Features The embedded system diagnostics provides a series of menus and options for particular device groups or dev ices. The system diagnostics menus and options allow you to: • R un tests individually or collectively • Control the sequence of tests • Repeat tests • Display ,[...]

Running the Sy st em Diagnostics 183 Embedded Sy stem Diagnostics T esting Options Click the testing option in the Main Menu window . Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test r esu[...]

184 Running the Sy stem Diagnostics Selecting Diagnostics Options F rom the Diagnostics Options ar ea, select the test(s) you want to run on a device. • Non-Interactive T ests Only — R uns only tests that requir e no user intervention. • Quick T ests Only — R uns only the quick tests on the device. • Show Ending T imestamp — T ime stamp[...]

Jumpers and Connectors 185 Jumpers and Connectors WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem. Sy stem Board Jumpers F or information on resetting the passwo r d ju[...]

186 Jumpers and Connectors Sy stem Board Connectors Figure 6-1. Sy stem Board Jumpers and Connectors 6 5 4 3 1 18 17 16 15 14 13 12 10 9 8 2 7 19 20 11 book.book Page 1 86 Monday, June 15, 2009 11:33 AM[...]

Jumpers and Connectors 187 T able 6-2. Sy stem Board Jumpers and Connectors Item Connector Description 1S L O T 1 SLOT2 SLOT3 SLOT4 SLOT5 SLOT6 PCIe x4 connector x4 link (slot 1) PCIe x16 connector x16 link (slot 2) PCIe x8 connector x8 link (slot 3) PCIe x8 connector x8 link (slot 4) PCIe x8 connector x8 link (slot 5) PCIe x8 connector x8 link (sl[...]

188 Jumpers and Connectors 10 A1 A4 A7 A2 A5 A8 A3 A6 A9 Memory module slot A1 (white r elease lever) Memory module slot A4 (Black release lever) Memory module slot A7 (Black release lever) Memory module slot A2 (white r elease lever) Memory module slot A5 (Black release lever) Memory module slot A8 (Black release lever) Memory module slot A3 (whit[...]

Jumpers and Connectors 189 SAS Backplane Board Connectors Figure 6-2. SAS Backp lane Board Connectors NOTE: The figure below shows a 3.5" SAS Back plane. A 2.5" SAS Backplane looks slightly different and does no t have the SAS B connector . *A vailable only with 3.5" SAS Backplane 1 hard drive connectors 0–3 2 ha rd drive connector[...]

190 Jumpers and Connectors 1 hard drive connectors 0-7 2 hard drive connectors 8–15 3 J_SAS_A cable connector 4 J_BB_PWR power connector 5 J_SIG_BB_BP hard drive indicator cable connector 2 3 4 5 1 book.book Page 1 90 Monday, June 15, 2009 11:33 AM[...]

Jumpers and Connectors 191 Power Distribution Board Connectors 1 J_PL_SIG2 connector 2 J_PL_PWR2 connector 3 J_PL_PWR1 connector 4 J_DVD_PWR connector 5 J_BP_PWR1 connector 6 J _BP_PWR2 connector 1 2 3 6 5 4 book.book Page 1 91 Monday, June 15, 2009 11:33 AM[...]

192 Jumpers and Connectors Disabling a Forgotten Password The system's software security featur es include a system password and a setup passwor d, which ar e discussed in deta il in "Using the System Setup P rogram and UEFI Boot Manager" on page 57. The passwor d jumper enables these password featur es or disables them and clears an[...]

Getting Help 193 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service[...]

194 Getting Help book.book Page 1 94 Monday, June 15, 2009 11:33 AM[...]

Glossary 195 Glossary A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management. ambient temperature — The temperature of the ar ea or room where the system is located. ANSI — American National Standard[...]

196 Glossary CPU — Central process ing unit. See processor . DC — Direct curr ent. DDR — Double-data rate. A technology in memo ry modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver — A program that allows the operating system or some other program to int[...]

Glossary 197 F ibre Channel — A high-speed network interfac e used primarily with networked storage devices. flash memory — A type of electronic chip that can be programmed and reprogrammed using a softwar e utility . FSB — F r ont-side bus. The F SB is the data path and physical interface between the processor and the main memory (R AM). FTP[...]

198 Glossary jumper — Small blocks on a circuit boar d with tw o or more pins emer ging from them. Plastic plugs containing a wire fit down over the pins. The wir e connects the pins and creates a circuit, providing a simple and r e versible method of changing the circuitry in a board. K — Kilo-; 1000. Kb — Kilobit(s); 1024 bits. KB — Kilob[...]

Glossary 199 Mbps — Megabits per second. MBps — Megabytes per second. MBR — Master boot recor d. memory address — A specific location, usually expr essed as a hexadecimal number , in the system’s R AM. memory module — A small circuit board containing DR AM chips that connects to the system board. memory — An area in your system that s[...]

200 Glossary PCI — P eripheral Component Interconnect. A standard for local-bus implementation. PDU — P ower distribution unit. A power so urce with multiple power outlets that provides electrical power to serve rs and storage systems in a rack. peripheral — An internal or extern al device, such as a disk ette drive or k eyboard, connected to[...]

Glossary 201 SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attach ment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SD card — Secure digital flash memory car d. SDR AM — Synchronou[...]

202 Glossary TCP/IP — T ransmission Control P rotocol/Internet P rotocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent r eflections and spurious signals in the cable. When such devices are connected in a series, yo u may need to enable or disable the termination on these devices [...]

Glossary 203 virtualization — The ability via software to shar e the resources of a single computer across multiple environments. A single physic al system may appear to the user as multiple virtual systems able to host multiple operating systems. W — W att(s). WH — W att-hour(s). XML — Extensible Markup Language. XML is a way to create com[...]

204 Glossary book.book Page 2 04 Monday, June 15, 2009 11:33 AM[...]

Index 205 Index A Advanced ECC memory mode, 99 B batteries troubleshooting, 1 6 5 battery troubleshooting the R AID card b a t t e r y , 176 battery (R AID) installing, 1 2 8 r e m o v i n g , 127 battery (system) re placing, 1 4 4 blank h a r d d r i v e , 90-91 power supply , 8 3 C CD drive troubleshooting, 1 7 1 connectors USB, 2 0 video , 2 0 c[...]

Index 206 har d drive, 9 2 E error messages, 58 e xpansion card troubleshooting, 1 7 8 e xpansion cards installing, 1 1 5 r e m o v i n g , 118 F front-panel featur es, 12 G guidelines connecting external devices, 2 2 memory installation, 9 8 H har d drive drive carrier , 9 2 installing, 9 1 mixe d configurations, 8 9 re moving, 9 0 troubleshooting[...]

Index 207 internal SD module installing, 1 1 9 r e m o v i n g , 121 internal USB k ey troubleshooting, 1 7 0 K key b o a rd s troubleshooting, 1 6 0 L LCD panel features, 1 4 menus, 1 6 M memory troubleshooting, 1 6 7 Memory Mirroring memory mode, 100 memory mode Advanced ECC, 9 9 Memory Mirroring, 1 0 0 Optimizer , 1 0 0 memory modules (DIMMs) co[...]

Index 208 power supplies indicators, 2 4 installing, 8 3 re moving, 8 2 troubleshooting, 1 6 5 power supply blank, 83 processor installing, 1 1 0 r e m o v i n g , 107 upgrades, 1 0 7 R R AID battery installing, 1 2 8 r e m o v i n g , 127 r emoving battery (R AID), 1 2 7 control panel assembly , 1 4 5 cooling fans, 1 3 6 e xpansion cards, 1 1 8 ha[...]

Index 209 k eystroke, 5 8 m e m o r y o p t i o n s , 61, 63 serial communications o p t i o n s , 65-66 system security options, 6 7 system setup screens main, 5 9 T tape drive t r o u b l e s h o o t i n g , 171-172 telephone numbers, 193 TPM security , 67 troubleshooting battery , 1 6 5 C D d r i v e , 171 cooling fans, 1 6 6 damaged system, 1 6[...]

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214 Index book.book Page 2 14 Monday, June 15, 2009 11:33 AM[...]