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Dell POWEREDGE 6350 manual

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Table of contents for the manual

  • Page 1

    ZZZ GHOOFRP ® 'HO O 3RZHU(GJH  6VWHPV 6(59,&( 0$18$/[...]

  • Page 2

    __________ ______ ____ Inf or mation in this d ocument is s ubject t o c hang e without noti ce. © 1998 Dell Comput er Cor por ation . All r ights r eserved. Reproduction in any manner whatsoever without the writ ten permission of Dell Computer Corporation is strictly forbidden. T radem arks used in this text: Dell , the DELL logo, and P o werEdge[...]

  • Page 3

    v &RQWHQWV &KDSWHU 6VWHP2YHUYLHZ       Syst em Feat ures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Acces sin g t[...]

  • Page 4

    vi &KDSWHU &RGHVDQG0HV VDJHV     POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Syst em Messa ges . . . . . . . . . [...]

  • Page 5

    vii Figure 1-8 . Memor y M odul e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Figure 1- 9. Power Supply I ndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Figure 1-10. Power-Supply Par alleling Board. . . . . . . . . . . . . . . . . . . . . . 1-13 Figure 1- 11. PSPB DC Power Connector PWR1 . . . . . .[...]

  • Page 6

    viii Table 1-2. DC Voltage and Current Ranges per Power Suppl y . . . . . . 1-12 Table 1-3. PSPB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Table 1-4. FAN Connector Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Table 1-5. Power Supply Connec tor Pinouts . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    [...]

  • Page 8

    x 5 HDG7KLV)LUVW A prerequi site f or using this manual t o ser vice Dell computer sy stems is a basic kno w l edge of IBM ® -compatibl e PCs and prior train ing i n IBM-compat ible PC troublesh ooting tec hni ques. In addition to inf ormation pro vided in this manual and the User’ s Guide that came with the sy stem, Dell pro vides the Dia[...]

  • Page 9

    S y stem O vervie w 1-1 &+$37(5  6VWHP2YHUYLHZ Dell ® P ow erEdge ® 6350 systems are f eat ure- ric h, enterprise-cla ss ser ver sys t ems that use Intel ® P entium ® II Xeon ™ micro processor(s) with MMX ™ tec hnology and incorpor ate a hi gh-perf ormance PCI lo cal bus. T he P ow erEdge 6350 systems ha v e been rac k-opti[...]

  • Page 10

    1-2 Del l P owerEdge 6350 Systems Ser v ice Ma nual microproces sors in t his sy stem; the upgrade k i t from Dell c ontains the cor rect v ersion f or thi s sy stem.  A minimum of 1 28 MB of system memor y , upgradable to a maximum of 4 GB by installing comb ina t ions of 32-, 64- (when av ailable), 1 28-, and 256-MB buf f ered EDO D IMMs in th[...]

  • Page 11

    S y stem O vervie w 1-3 lef t side front of co mputer r ight side back of computer hard-d i sk dr ive stat us i ndica tor fan/tem perature st atus indica tor power supply stat us i ndica tor[...]

  • Page 12

    1-4 Del l P owerEdge 6350 Systems Ser v ice Ma nual  dis k et te driv e CD-ROM driv e pow er but ton bez el and hard- disk drive keyloc k loc k acce ss pane l dis k et te driv e access i ndi ca tor parallel po rt con necto r serial po rt 1 connector mouse conn ector keyboard connect or serial p ort 2 c onnec tor video c onn ecto r ser ver [...]

  • Page 13

    S y stem O vervie w 1-5 SCSI bac kplan e board sy stem boa rd PCI expansion slot s micropr oces sors fan assembly power supplie s (3 ) memory board SCSI bac kplan e board sy stem boa rd PCI expansion slot s micropr oces sors fan assembly power supplie s (3 ) memory board[...]

  • Page 14

    1-6 Del l P owerEdge 6350 Systems Ser v ice Ma nual $ FFHVVLQJWK H,QWHULRURIWKH6VWHP T wo panel doors on t he top of the s y stem pro vide acce ss to the sy st em board, memor y board, microp rocessors, and e x pansion cards. T he right p anel door pro vides access to the expansion sl ots; the lef t panel door opens to the micro- pr[...]

  • Page 15

    S y stem O vervie w 1-7 $&5RXWLQJ&DEOH T he P ow erEdge 6350 sy stem is unique in that live A C pow er is routed inside the sys tem. An A C routing cable ( not the same cable as the A C pow er cable in the ne xt section) co nnects to t he po wer receptacle at the bac k of the sy stem and r uns along the in side of t he lef t c hassis [...]

  • Page 16

    1-8 Del l P owerEdge 6350 Systems Ser v ice Ma nual 6V WHP 0HP RU S ystem memor y resides on a memor y module card and consists of a minimum of 1 28 MB of 72-bit buf f ered ED O memor y . Memor y can be e xpanded up to 4 GB b y inst alling combinati ons of 32- , 64- ( when av ailable), 1 28-, and 256-MB buff ered ED O DIMMs on the memor y modu[...]

  • Page 17

    S y stem O vervie w 1-9 See “DIMMs” in Chapter 4 of this document f or informat ion on remo ving and replacing DI M Ms. 3&,([SDQVLRQ6XEV VWHP  T he R esource Configurati on Uti lity (RCU) in clu ded with the sys tem automati- cally conf igures installed PCI e xpansion cards. F or more inf ormation on the R CU, see Chapter 5, “Us[...]

  • Page 18

    1-1 0 Dell P owerEdge 6350 Systems Ser v ice Ma nual An integrate d Adapt ec AIC-7860 Ultra/Nar row SCSI host adapter at t ac hed to the PCI bus supports the CD- ROM dr ive through a 50-pin con nector on t he sys t em board. 6&6,' ULYHV Dell P ow erEdge 6350 sys tems include a SCSI bac kplane boar d, whic h gr eatly simplif ies cabli[...]

  • Page 19

    S y stem O vervie w 1-1 1 6VWHP3 RZHU6XSSOLHV T he three r edundant po w er suppl ies are i nstalled ver tically i n a ro w at t he front of the c hassis. T hey can be installed and lif ted out of the unit using a handl e that rotates upw ard . (T o release the handle, press on it until it pops up; to secure it, press it do wn until it cli c[...]

  • Page 20

    1-1 2 Dell P owerEdge 6350 Systems Ser v ice Ma nual . 363% T he PSPB receiv es input from the A C pow er source and distributes it to the po wer supplies. T he po wer supplie s return DC pow er to t he PSPB , whic h in t urn distri butes redundant DC pow er to the sy stem board, SCSI bac kplane, fan assembly , and ex ternal driv e bay s. T hrough [...]

  • Page 21

    S y stem O vervie w 1-1 3 . 3 LQ$VVLJQPHQWVIRUWKH363%3 RZHU&RQQHFWRUV Figures 1 -1 1 through 1 -18 and T ables 1 -4 and 1 -5 describe the connectors on the PSPB . T he po we r -supply outpu t v oltages can be measur ed at th e bac k (wire side) of the connect ors without disconnect ing them. In Figures 1 -1 1 thr ough 1 -1 [...]

  • Page 22

    1-1 4 Dell P owerEdge 6350 Systems Ser v ice Ma nual 1 Pin 1 3 — S Y S_PS_ON # should measure between + 4.75 and +5.25 VDC e xcept whe n the system is on, tak ing S YS_PS_ON# to it s active- low st ate . 2 Pin 5 — S Y S_PWR_G O OD sh ould me asure between +4.75 a nd +5.25 VDC when the po w er supply is opera ting to indic ate that a ll po wer -[...]

  • Page 23

    S y stem O vervie w 1-1 5 1 23 4 5 678 9 10 11 12 13 14 15 16 17 18 common ( blac k) +5 V L (red ) +1 2 VL (y ello w) +3.3 V L ( orang e) +3.3 VL (orange) +3.3 V L (o ra nge ) +1 2 VL (y ello w) +5 V L (red ) common ( blac k) comm on ( bl ack) comm on ( bl ack) common (b lac k) comm on ( bl ack) common (blac k) common ( blac k) common ( blac k) com[...]

  • Page 24

    1-1 6 Dell P owerEdge 6350 Systems Ser v ice Ma nual 1 F AN_2-V CC 1 1 GR OUND 2 F AN_TRA Y_ID_1 1 2 F AN_3_T A CH 3 F AN_2_T A CH 1 3 R eser v ed 4 F AN_1_V CC 1 4 GR OUND 5 GRO U N D 1 5 Re s e r ve d 6 F AN_1_T A CH 1 6 R eser v ed 7 F AN_4_V CC 1 7 GRO UND 8 GRO U N D 18 Re s er v e d 9 F AN_4_T A CH 1 9 F AN_TRA Y_ID_2 1 0 F AN_3_V CC 20 GR OU[...]

  • Page 25

    S y stem O vervie w 1-1 7 A1 A C GRO UND 1 4 - SENSE A2 A C NEU TRAL 15 + 5 V SENSE A3 A C LINE 1 6 -1 2 V 1P O K 1 7 + 1 2 V 2N C 1 8 + 1 2 V 3 GRO UND 1 9 SWITCH 4 GR OUND 20 PS_ON 5 +1 2 V 21 +3.3 V SENSE 6+ 1 2 V 2 2 - 5 V 7 PS_ID 23 +1 2 V 8 +5 VFP 24 +1 2 V 9 GRO UND B1 +3.3 V 1 0 GRO UND B2 GROUND 1 1 +1 2 V B3 GROUND 1 2 +1 2 V B4 +5 V 1 3 [...]

  • Page 26

    1-18 Dell P owerEdge 6350 Systems Ser v ice Ma nual 6VW HP% RDUG/D RXW T he subsecti ons th at f ollo w prov ide ser vice-related informatio n about the sys t em board components. Figure 1 -1 9 illustrates the loca tion of important sys t em board components. video con ne ctor (V GA) paralle l por t conn ecto r (P ARALLEL [top]) and seria l[...]

  • Page 27

    S y stem O vervie w 1-1 9 6&6,%DFNSODQH%RDUG/D RXWV Figure 1 -20 sho ws the location of the connectors on the split , hot -pluggable 1 x 3 SCSI bac kplane board; T able 1 -6 descri bes the con nectors on the board. PLANAR S y stem-board data cable connector (connects to th e system board and the fro nt control panel) PO WER P o w er i[...]

  • Page 28

    1-20 Dell P owerEdge 6350 Systems Ser v ice Ma nual Warning: Firmware is out-of-date, please update...[...]

  • Page 29

    S y stem O vervie w 1-21 6VWHP%RDUG-XPS HUV Figure 1 -21 illustr a tes the locati on of the sy stem board jumpers, and T able 1 -7 describes the jumper set tings. jump ered unjump ered[...]

  • Page 30

    1-22 Dell P owerEdge 6350 Systems Ser v ice Ma nual ,QWHUUXSW$VVLJ QPHQWV T able 1 -8 list s the def ault IRQ li ne assignme nts. P ASSWD Installed (def ault) to enabl e the pass word f eature. Remo ve the jumper and boot t he computer t o remo ve an e xisting passw ord. CARDBIOS R eserved ( do not install ). IS A_CLR Not installed (def au lt) t[...]

  • Page 31

    S y stem O vervie w 1-23 '0$&KDQQHO$VVLJQPHQWV T able 1 -9 lists the def a ult DMA c hannel assign ments. IRQ1 2 Used b y the PS/2 mouse port unless mouse is disabled in Sy stem Setup program IRQ1 3 Used b y the math coprocessor IRQ1 4 A v ailable IRQ1 5 Used b y emb edded ser ver -management funct ion s DREQ0 Not required for PCI-on[...]

  • Page 32

    1-24 Dell P owerEdge 6350 Systems Ser v ice Ma nual 7 HFKQLFDO6SHFLILFDWLRQV T able 1 -1 0 lists det ailed tec hnical specifica ti ons. Microproces sor type . . . . . . 1 to 4 Intel P entiu m II Xeon microproce ssors Microproces sor speed . . . . . 40 0 MHz (1 00 M Hz e xt ernally); higher in ternal speeds when av ailable, all wit[...]

  • Page 33

    S y stem O vervie w 1-25 T ypes . . . . . . . . . . . . . . . . . . two A daptec AIC-7890 Ult ra2/L VD (F ast-40) controll ers, with integra ted 68-pin SCSI connectors on the sy stem board; A d apt ec AIC-7860 Ultra/Nar ro w controller , with integrated 50-pi n SCSI connector on the sys t em board Disk et te drive . . . . . . . . . . . . one 3.5-i [...]

  • Page 34

    1-26 Dell P owerEdge 6350 Systems Ser v ice Ma nual Hard-d isk dri ve stat us indicat or . . . . . . . . . . . . . . . . green LED on front panel (blinks amber when a hard-di sk drive failur e is dete cted) F an/temperat ure status indicat or . . . . . . . . . . . . . . . . green LED on front panel (blinks amber fo r fa n fai lure or out-of-bound s[...]

  • Page 35

    S y stem O vervie w 1-27 Height (4-U rac k height) . . . . 1 7 .3 cm (6.81 inc hes) Width . . . . . . . . . . . . . . . . . . 43.4 cm (1 7 .07 inc hes) Depth . . . . . . . . . . . . . . . . . . 7 4.5 cm (29.32 inc hes) W eight (maximum conf igur ation ) . . . . . . . . . . . . 34 kg (75 lb) T emperature: Opera ting . . . . . . . . . . . . 1 0 ° to[...]

  • Page 36

    1-28 Dell P owerEdge 6350 Systems Ser v ice Ma nual[...]

  • Page 37

    B a sic T rou blesh ooting 2-1 &+$37(5 %DVLF 7 URXEOHVKRRWLQJ T his c hapter describe s basic trou bleshooting procedur es that ca n help y ou diagnose a computer sy stem problem. T hese procedures can of ten re veal the source of a problem or in dicate the corre ct starti ng point f or tr oubleshooting the sy stem. F or a brief ex pla[...]

  • Page 38

    2-2 Del l P owerEdge 6350 Systems Ser v ice Ma nual 3. Obser ve th e user to determine if he or she is making an erro r , suc h as typing an incorrect k ey combination or enter ing a command incorr ect ly . Is the problem a resul t of user er ror? Ye s . Instr uct the user in the proper pro cedure, or direct him or her to t he appropria te user doc[...]

  • Page 39

    B a sic T rou blesh ooting 2-3 7 . Inspect all e xternal monitor contro l s for an y obvious damage or i mpr oper set tings. F or proper set tings of the video mon it o r cont rols, see the documentation f or the monitor . 8. Inspect the k eyboard to ensur e that no ke ys are stic king. If one or more k e y s are stic king, it ma y be necessary to [...]

  • Page 40

    2-4 Del l P owerEdge 6350 Systems Ser v ice Ma nual 3. W atc h the Num Loc k, Caps Loc k, and Scroll L oc k indicator s on the upper - right corner of the ke yboard. Af ter al l three indicators flash moment arily , and fo llowing a lo ng pause (app roximately 30 seconds ), the Num Loc k indicator shoul d light up and remain on (unless th e Num Loc[...]

  • Page 41

    B a sic T rou blesh ooting 2-5 ,QWHUQDO9LVXDO,QVSH FWLRQ A simpl e visual inspecti on of a computer’ s interi or hardw are can of ten lead t o the sourc e of a pr oblem, suc h as a loose expansion car d, cable connector , or mounting scre w . When y ou perf orm the visual inspecti on, ref er to “S y stem F eatur es” in Chapter 1 to loca[...]

  • Page 42

    2-6 Del l P owerEdge 6350 Systems Ser v ice Ma nual 5. Chec k all cable connec tors inside the computer to v er ify that the y are firmly at t ac hed to their appropri ate conn ectors. 6. Close the right a nd lef t panel doors. 7 . R econn ect the computer and any at t ac hed peripherals to thei r pow er sources, and t urn them on. Does the problem[...]

  • Page 43

    B a sic T rou blesh ooting 2-7 If no errors ar e found in RAM, the dia gnostics loads and the Di agnost ics Menu appears. T hi s menu lets you c hoose the foll o wing opt ions or ex it the Dell Diagnost ics:  Run All T ests — R uns all tests f or a thorough c hec k of the syst em  Run Quick T ests — Runs sel ected tests from all tes t gro[...]

  • Page 44

    2-8 Del l P owerEdge 6350 Systems Ser v ice Ma nual[...]

  • Page 45

    Codes a nd Me ssa ges 3 -1 &+$37(5 &RGHVDQG0HVVDJHV T his c hapter describes beep codes, system messages, SCSI hard-d isk driv e indicator cod es, and pow er supply indicato r activity that can occur during POS T or during nor mal sy stem operation. T ables 3-1 and 3-2 list f aults that can cause a beep code or sys t em message [...]

  • Page 46

    3-2 Del l P owerEdge 6350 Systems Ser v ice Ma nual 1- 1- 3 N V R A M w r i t e / r e a d fa i l u r e Replace the sy stem board . 1 -1 -4 BIOS c hec ksum fai l u re Replace the sy stem board. 1- 2 - 1 1- 2 - 2 1- 2 - 3 Pr ogrammable inter val-time r failur e DMA initiali zatio n fa i l u r e DMA page regi ster write/ read failu re Replac e the sys[...]

  • Page 47

    Codes a nd Me ssa ges 3 -3 3-1 -1 3-1 -2 3-1 -3 3-1 -4 Sla ve DMA- regi ster fa i l u r e Master DMA- register f ailure Master inter rupt- mask register fail ure Sl ave i nt e rru pt -m a s k register f ailure Replac e the syste m board. 3-2-4 K e yboa rd-control l er test failu re Chec k the k eyboard ca ble and connector f or proper connect ion. [...]

  • Page 48

    3-4 Del l P owerEdge 6350 Systems Ser v ice Ma nual 4-3-3 Def ectiv e system board R epl ace the sy stem board . 4-3-4 Time-of -day cloc k stopped Repl ac e the bat ter y . If the pr oble m persists, replace th e system board . 4-4-1 F ault y I/O c hip Super I/O cont ro ller fa i l u r e Replac e the syste m board. 4-4-2 P arallel- port test f a il[...]

  • Page 49

    Codes a nd Me ssa ges 3 -5 6VWH P0HVVDJHV T able 3-2 lists (in alphabet ical order) sy stem mes sages th at can appear on the monitor s creen. T hese messages can help y ou find the sourc e of a pr oblem. Some of thes e messages indicate fatal er rors. When a f at al error occurs , the sys t em cannot usually be rebooted unt il an appropriate h[...]

  • Page 50

    3-6 Del l P owerEdge 6350 Systems Ser v ice Ma nual Diskette drive 0 seek failure Diskette drive 1 seek failure F aulty or improperly insert ed disk et te, incor r ect configu ra- tion set t ings in S ystem Set up program, loo se dis ket te d rive i nte r- f ace cable, or loose po w er cable R epl ace the disk et te. R un the S ystem Set up program[...]

  • Page 51

    Codes a nd Me ssa ges 3 -7 Embedded server management error Embedded server management is not present Embedded ser ver management memor y may be tempo rar ily corr upted Shut do wn the system to clear the memor y , and then restart the sy stem. If the problem persis t s, disconnect the A C power cable f or about 5 m in- utes and tr y again. Gate A2[...]

  • Page 52

    3-8 Del l P owerEdge 6350 Systems Ser v ice Ma nual I/O parity interrupt at address Expansion car d imprope rl y inst alled or fau lt y R einstall the e xpansion cards. If the p roblem persist s, rep l ace the e xpansion card. Keyboard clock line failure Keyboard failure K e yboard cable con- nector l oose or imprope rl y con- nected , def ective k[...]

  • Page 53

    Codes a nd Me ssa ges 3 -9 Memory address line failure at address , read value expect- ing value Memory double word logic fail ure at address , read value expect- ing value Memory odd/ even logic failure at address , read value expect- ing value Memory write/ read failure at address , read value expecting value F aulty or improperly seate d DIMM, D[...]

  • Page 54

    3-1 0 Dell P owerEdge 6350 Systems Ser v ice Ma nual No boot device available F a ult y disket te, dis- ke t t e driv e sub- system , h ard -d i sk driv e, hard-disk driv e subsy stem, or no boot disk i n driv e A R epl ace the disk et te or hard-dis k driv e. If the problem persi sts , replace the sy stem board. No boot sector on hard-disk drive I[...]

  • Page 55

    Codes a nd Me ssa ges 3-1 1 Reset failed Improperl y con- nected disk et te driv e, hard-disk driv e, or po we r cabl e Chec k the disk et te driv e interf ace cable and po w er cable connec- tions to the disk et te driv e. Replace the dis- ke t te driv e interface cable . R einstall the hard- disk driv e. Chec k the interf ace cable and po w er ca[...]

  • Page 56

    3-1 2 Dell P owerEdge 6350 Systems Ser v ice Ma nual Unexpected interrupt in protected mode F aulty or improperly seate d DIMM, DIMMs not installed in sets of f our , a f ault y or imprope rly seated memor y module, or a def ec- tiv e system board B e sure that the DIMMs are installed in sets of f our and in the proper soc k et s for eac h mem- or [...]

  • Page 57

    Codes a nd Me ssa ges 3- 1 3 6&6,+DUG'LV N'ULYH,QGL FDWRU&RGHV T hr ee indicator lig hts i n eac h SCSI hard-disk driv e carrier pro vide informat io n on the stat us of the SCSI hard- disk driv es ( see Figure 3- 1). T he SCSI ba c k plane firmw a re control s the dri v e online and driv e f ailure indicato rs. T a[...]

  • Page 58

    3-1 4 Dell P owerEdge 6350 Systems Ser v ice Ma nual Identif y driv e All three dri ve stat us indicat ors blink simultaneously . Driv e being prepared f or removal T he three driv e st atus indicators flas h sequential ly . Driv e ready f or insertion or removal All three dri ve st atu s indicators are of f . Driv e being prepared f or operation T[...]

  • Page 59

    Codes a nd Me ssa ges 3- 1 5 3 RZHU6XSSO,QGLFDWR UV T he f ollo wing ind i cators are on the to p of eac h pow er supply (see Figure 3-2):  T he green st at us indicator is on if the pow er supply is functioning normally .  T he red f ault indicat or is on i f a f ault is detec ted with t he po wer supply . When the pow er supply handl[...]

  • Page 60

    3-1 6 Dell P owerEdge 6350 Systems Ser v ice Ma nual[...]

  • Page 61

    Remo ving an d Replacing P arts 4-1 &+$37(5  5 HP RYLQJDQG5HSODFLQJ3 DUWV T hi s c hapter pro vi des procedures f or removing the component s, assemblies, and subassemblies in the computer . Unless other wise noted, eac h procedure assumes the f ollo w i ng:  Y ou hav e perf ormed t he steps in “ Precautionary Measures”[...]

  • Page 62

    4-2 Del l P owerEdge 6350 Systems Ser v ice Ma nual 3 UHFDXWLRQDU0H DVXUHV B efor e y ou perf orm an y of the procedu res in this c hapter , t ake a f ew moments to read the f ollow ing wa rning for your personal saf et y and to pre vent da m age to the computer sy stem from ESD . 1 . W ear a wri st grounding st rap, and cli p it to an y unp[...]

  • Page 63

    Remo ving an d Replacing P arts 4-3 )U R Q W %H ] H O Use the f ollowing procedur e to remov e the front bezel of the comput er . 1 . If the front bez el door is l oc k ed, press in on t he right side of t he loc k acces s panel to open the panel, exposi ng the ke yloc k (see Figure 4-1). 2. T urn the ke y countercl oc kwise to unl oc k the beze[...]

  • Page 64

    4-4 Del l P owerEdge 6350 Systems Ser v ice Ma nual &RQWURO3 DQHO$VVHPEO T o remo v e the control panel assembly , follo w these steps: 1 . Remo ve the screw secur ing the control panel ass em bly to the front of the c hassis (see Fig ure 4-2). 2. Slide the control panel assemb ly upw ard to disengage i t from the c hassis hooks. 3. Disc[...]

  • Page 65

    Remo ving an d Replacing P arts 4-5 'LVNHWWHD QG&' 52 0'ULYH V Figure 4- 3 sho ws the cable connectio ns f or the disk et te and CD-R O M drives installed in the sy stem. Re f er to this figure when necessary while inst alling those driv es. dis k et te driv e inte rface c ab le Ultra/Narrow SCSI host a d apter co nne[...]

  • Page 66

    4-6 Del l P owerEdge 6350 Systems Ser v ice Ma nual &' 520'ULYH T o remov e CD-ROM dr iv e, f ollo w these steps: 1 . Remo ve the syst em fan assembly . 2. Disconnect the DC po wer ca ble and the interf ace cable f rom the bac k of the driv e (see Figure 4-3). 3. R emov e the front bezel . 4. P r ess the two driv e-releas e t ab[...]

  • Page 67

    Remo ving an d Replacing P arts 4-7 6. R ecor d the set ting of the SCSI address jumpers and SCSI bus terminat io n jumper . B ef ore installing a CD-R OM driv e, set the SCSI address jumpers and th e SCSI bus terminati on ju m pers to the set tings y ou recorded. T hen inst all the driv e rails, sli de the driv e into its bay unt il the rail s sna[...]

  • Page 68

    4-8 Del l P owerEdge 6350 Systems Ser v ice Ma nual 'LVNHWWH'ULYH$VVHPEO T o remov e the disk et te drive, f ollo w these st eps: 1 . Remo ve the fr ont bez el. 2. R emo ve the sy stem fan assembly . 3. If necessary , open the top panels of the sy stem unit. 4. Inside the c hassis, det ac h the disk et te driv e interf ace and pow [...]

  • Page 69

    Remo ving an d Replacing P arts 4-9 If y ou want to sto r e the driv e you remo ved as a separate par t, remov e it from the dri ve b rac ket . First disconnect t he interpo s er cable from t he drive. Then press do wn on the brac ket latc h to release the driv e, and pull the drive a wa y from the brac k et .[...]

  • Page 70

    4-1 0 Dell P owerEdge 6350 Systems Ser v ice Ma nual +DUG'LV N'ULYHV T he har d-disk driv e bay s pr o vid e space f or up to three 1 -inc h, hot-plugga ble SCSI hard- disk dri ves. Figure 4-7 pro vides an internal c hassis vie w of the hard-disk driv e bays, the 1 x 3 hot -pluggable SCSI ba c kplane board, and the Ultra2/lo w -volt[...]

  • Page 71

    Remo ving an d Replacing P arts 4-1 1 2. If the front bezel doo r is loc ked, press i n on the right side of the loc k access panel to open the panel, e xposing the k eylo c k (see Figure 4-8) . Then unloc k the bez el, re mo v e the ke y , close the loc k access panel, and open the bez el door . 3. F or systems with P ow erEdge Expandable RAID Con[...]

  • Page 72

    4-1 2 Dell P owerEdge 6350 Systems Ser v ice Ma nual 6&6,%DFNSODQH Warning: Firmware is out-of-date, please update... T o remov e a SCSI bac kplane, follo w these steps: 1 . Remo ve the fr ont bez el. 2. R emov e the six sc re ws securing t he top-cov er panel (se e Figure 4- 9), and remov e the co ver panel. 3. Open the carri er handle s f [...]

  • Page 73

    Remo ving an d Replacing P arts 4-1 3 5. R emov e the horiz ont ally mounted a uxiliar y SCSI bac kplane. R emov e the two scre ws securing the auxiliary SCSI bac kplane to the top of the dri ve c age, slide t he board t ow ard the front of the unit to disconnect it from the vert ically mount ed SCSI bac kplane, and lif t it a wa y from the c hassi[...]

  • Page 74

    4-1 4 Dell P owerEdge 6350 Systems Ser v ice Ma nual 6VWH P3RZHU6XSSO LHV T o remov e a po we r supply , f ollo w these steps: 1 . Disengage the p ow er supply han dle from t he latc hed position b y pressing do wn on the handl e at the “press here” symbol and then re leasing it (see Figure 4- 1 1). 2. R otate the handle upw ard and then[...]

  • Page 75

    Remo ving an d Replacing P arts 4-1 5 6VWHP)DQ$VVHPEO T he f our -fan cooling assembly is m ounted in t he middle of t he c hassis behind the po wer sup plies and the driv e bay s. T he f an assembly is hot-plu ggable, whic h m eans that y ou can remo ve the entire f an assembly and replace it with another enti re f an assembl y while th[...]

  • Page 76

    4-1 6 Dell P owerEdge 6350 Systems Ser v ice Ma nual 3 RZHU6XSSO3DUDOOH OLQJ%RDUG Use th e f ollo wing procedur e to remov e the PSPB . 1 . Disconnect the A C po wer cord from the bac k of t he sy stem. 2. R emo ve the sy stem fan assembly . 3. R emo ve the sy stem power supplies. system fan as semb ly power supplies (3) PSPB AC routing c[...]

  • Page 77

    Remo ving an d Replacing P arts 4-1 7 4. Disconnect all internal po wer harnesses a nd cables fr om the PSPB . 5. R emov e the front bezel . 6. R emo ve the fiv e scre ws securing the PSPB cov e r plate to the lef t side of the c hassis and remo ve the co v er plate (see Figure 4-1 3). 7 . L oos en the t wo capti ve Phi llips scre ws (one internal [...]

  • Page 78

    4-18 Dell P owerEdge 6350 Systems Ser v ice Ma nual 6VWHP%RDUG&RPSRQHQWV T he subse ctions that fol l o w contain procedures f or removing sy stem board components. R ef e r to Figure 4-1 4 for the loc ation of components. video c onn ect or (V GA) para l le l p ort co nne ct or (P ARALLE L [top ]) and seria l port conne ctors ( 2) (S[...]

  • Page 79

    Remo ving an d Replacing P arts 4-1 9 ([SDQVLRQ&DUGV NO TE: PCI cards ar e not hot- pluggable un der the Microsof t ® W indows NT ® 4.x operating system. Hot-pl ug capability should become av ailable under fut ure operating sys t ems. T o remov e an expa nsion card, f ollo w these st eps: 1 . Open the right panel door on top of the compute[...]

  • Page 80

    4-20 Dell P owerEdge 6350 Systems Ser v ice Ma nual 3. F or the card you want to remov e, press i n and hold the cli p on the bac k of the computer . At the same time, from inside the computer , press do wn on the cur ved rele ase tab in the middle of the e xpansion-card latc h. Af ter the relea se t ab c lic ks in to th e lat c h cut out , rot ate[...]

  • Page 81

    Remo ving an d Replacing P arts 4-21 ',00V T o remov e a DIMM, f ollow thes e steps: 1 . Remo ve the memor y m odule b y grasping it b y the corners and pulli ng it from its c onnector . 2. If there ar e tie wraps around a ny DIMM banks, you can remo v e them. T hey are f or shipping purpo ses only and do not need to be repla ced. 3. P ress ou[...]

  • Page 82

    4-22 Dell P owerEdge 6350 Systems Ser v ice Ma nual 6(&&DUWULGJ HDQG+ HDW6LQN$VVHPE O T o remov e a single-edge c ont act (SEC) cartr idge and heat sin k assembly , f ol- lo w these steps. 1 . F or the un it to be remo ved, pres s out ward on the two SEC cartridge rele ase la tc hes until they snap i nto the open position[...]

  • Page 83

    Remo ving an d Replacing P arts 4-23 7 HUPLQDWRU &DUWULGJ H T o remov e a termin ator cart ridge, f ollow these st eps: 1 . Press outward on t he two SEC car tridge release l atc hes until the y snap into t he open posit ion (see Figure 4- 1 9). 2. P ull the t erminator cartridg e straigh t up out of the conne ctor and guide brac ket assembl[...]

  • Page 84

    4-24 Dell P owerEdge 6350 Systems Ser v ice Ma nual 6VWHP%DWWHU  T o remo ve the sys tem bat ter y , f ollo w these steps: 1 . Bef ore t urning of f the syst em, if possibl e enter the S ys t em Set up program and mak e a printed cop y of the S yst em Set up screens (see Appendix A). 2. R emov e any e xpansion cards that bl oc k access t o [...]

  • Page 85

    Remo ving an d Replacing P arts 4-25 6VW HP% RDUG T o remov e the syst em board from the c hassis, perf orm the f ollowing s teps: 1 . Remo ve the syst em fan assembly . 2. R emo ve the cente r brac e. T he center brace is secured b y t wo scr e ws on the ri ght side of the c hassis and one scre w on the lef t, and both ends of the br ace are h[...]

  • Page 86

    4-26 Dell P owerEdge 6350 Systems Ser v ice Ma nual 4. Remo v e the memor y module by gr asping it b y the corners a nd pulling it up out of its connect ors. 5. R e mo ve the memor y retention brac ket b y pulling it up out of its guides. 6. If y ou are migrating components (su c h as e xpansion cards, SEC cart ridge/ heat sink assembl ies , and/or[...]

  • Page 87

    Remo ving an d Replacing P arts 4-27 *XLGH%UDFNHW$VVHPEO T o remov e the guide brac ket assembly , f ollow these steps: 1 . Remo ve the syst em board. 2. R emo ve terminato r card and SEC cartrid ge/heat sink assemblies if necessar y . 3. F rom the un derside of the sy stem board, use a T2 5 T orx driv er to remo ve the scre ws at eac h end [...]

  • Page 88

    4-28 Dell P owerEdge 6350 Systems Ser v ice Ma nual $&5 RXWLQJ&DEOH$VVHPEO Use th e f ollo wing procedur e to remov e the A C routing cable: 1 . Remo ve the three scre ws that secure the A C routing cable assembly to the bac k of the computer (see Figure 4-23). If the A C po wer cable retainer on the bac k of the syst em is the m[...]

  • Page 89

    S ystem Setup Program A-1 $33(1',;$ 6VWHP6HWXS3 URJUDP T hi s appendi x describes the Sy stem Setup program, whic h is used to c hange the sy stem configurat ion inf ormation stor ed in NVRAM on the sy stem board. F or in-depth information, ref er to Chapter 4, “Using the Sy stem Set up P r ogram” in the Dell P ow erEdge 6350 S y[...]

  • Page 90

    A-2 Dell P ow er Edge 63 50 Sy stems Ser vice M anual 6VWH P6HWXS6FUHHQV Figure A-1 ill ustra tes t he S y stem Setup program screen s, and T able A-1 briefl y describes eac h setup option. Alt-P next Alt-P next Integrated Devices Mouse: Serial Port 1: Serial Port 2: Parallel Port: Parallel Mode: Diskette: Primary SCSI A: Primary SCSI B: Sec[...]

  • Page 91

    S ystem Setup Program A-3 Time R esets ti me on com puter’ s inter nal cloc k. Da te R esets date on computer’ s internal calendar . Disk ett e Dr iv e A Disk ett e Dr ive B Identifies type of disk et te driv e inst alled. (Note that the P ow e r Edge 6350 supports only one interna l disk et te driv e.) Cache S ets the st ate of the processor c[...]

  • Page 92

    A-4 Dell P ow er Edge 63 50 Sy stems Ser vice M anual Ser ial P ort 1 Ser ial P ort 2 Configur es system’ s integ rated serial p orts. T h ese categories may be set to Au t o (def ault) to auto m atically con figure a port, to a spec ific designat ion ( COM1 [3F8h] or COM3 [3E8h] f or Ser ial P ort 1 ; COM2 [2F8h] or CO M4 [ 2E8h] fo r Ser ial P [...]

  • Page 93

    Index 1 ,QGH [ $ AC routin g cable about, 1- 7 removal, 4-28 % back-p anel features, 1-4 battery removal, 4-24 beep cod es, POST about, 3- 1 list of, 3-2 bezel remo val, 4-3 boot routin e observing when tro ubles hooting, 2-3 & CD-ROM drive locati on, 1-4, 4-5 remo val, 4-6 computer back int ernal view, 1-5 back-p anel features, 1-4 front-p ane[...]

  • Page 94

    2 Dell Po werEdge 63 50 Systems Ser vic e Manua l ( embedded server management . See ESM ESM, 1-12 expansion car ds about, 1- 9 PCI, 1-9 PCI slots, 1-9 slots, 1- 9 expansion subsys tem, 1-9 external visual inspect ion, 2-2 external ly accessible driv es, removal , 4-6 ) front b ezel removal , 4-3 front p anel features, 1-4 indicators , 1-3 + hard-d[...]

  • Page 95

    Index 3 PCI expansion slots, 1-2 POST beep codes, 3-1 power butto n, 1-4 power supply removal, 4-14 power-supply paralleling boar d. See PSPB precauti onary measures, 4 -2 PSPB, 1-13 5 resource conf li cts, elimi nati ng, 2-6 6 SCSI backplane board about, 1- 2 SCSI confi guration guidelines, 1-10 SCSI contr oller, i ntegrated, 1-9 SCSI devic es ind[...]

  • Page 96

    4 Dell Po werEdge 63 50 Systems Ser vic e Manua l 9 video subsystem, 1-2 video conne ctor location, 1- 4 video controll er, integra ted, 1-9 visual inspect ion external , 2-2 inte rnal, 2-5[...]