Dell PP05XB manual

www .dell.com | support.dell.com Dell™ XPS™ M1710 Owner’ s Manual Model PP05XB[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a pote ntial for property damage, pe rsonal injury , or death. Abbreviations [...]

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 A T our of Y o ur Computer . . . . . . . . . . . . . . . . . . . . . . . . . 15 Determining Y our Co mputer’ s Configuration . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 Contents 3 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 4[...]

Contents 5 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 6 Dell™ QuickSet Features . . . . . . . . . . . . . . . . . . . . . . . . 49 7 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 51 Playing CDs or DVDs[...]

6 Contents Media Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Installing a Media Memory Card . . . . . . . . . . . . . . . . . . . . . . 74 Removing a Media Memory Card . . . . . . . . . . . . . . . . . . . . . . 75 Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Installing a Smart[...]

Contents 7 11 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Dell T echnical Update Service . . . . . . . . . . . . . . . . . . . . . . . . . 89 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 89 Starting[...]

8 Contents Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Mobile Broadband Network . . . . . . . . . . . . . . . . . . . . . . . 103 ExpressCard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Power Problems . .[...]

Contents 9 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . . . . . . 121 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Mini-C[...]

10 Contents 16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Using the Sy stem Setup Program . . . . . . . . . . . . . . . . . . . . . . . 149 Viewing the Sy stem Setup Screens . . . . . . . . . . . . . . . . . . . 149 Sy stem Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Commonly Used Opt[...]

Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]

12 Finding Information • How to set up my computer Setup Diagram • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact techn[...]

Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community F orum — Online discussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the har d drive, and the operating system • Customer Care ?[...]

14 Finding Information • How to reinstall my operating system Operating Sy stem CD The operating system is alread y installed on your computer . T o reinstall your operating system, use one of the following methods: • Microsoft W indows System Restore — Microsoft W indows System Restore returns your computer to an earlier operating state with[...]

A T our of Y our Computer 15 A T our of Y our Computer Determining Y our Computer’ s Configuration Based on selections that you made when purc hasing your computer , your computer has one of several different video controller configuration s. T o determine your computer ’s video controller configuration: 1 Access the W indows Help and Support C[...]

16 A T our of Y our Computer Front V iew DISPLAY LATCHES — Keeps the display closed. DISPLAY LATCH RELEASE — Slide to release the display latches and open the display . DISPLAY — F or more information about your displa y , see "Using the Display" on page 37. POWER BUTTON — P ress to turn on the computer or to enter or exit a power[...]

A T our of Y our Computer 17 DEVICE STATUS LIGHTS If the computer is connected to an electric al outlet, the ligh t operates as follows: • Solid green: The battery is char ging. • Flashing green: The battery is almost fully char ged. If the computer is running on a battery , the light operates as follows: • Off: The battery is adequately char[...]

18 A T our of Y our Computer TOUCH PAD — P rovides the functionality of a mouse. TOUCH PAD SCROLL ZONE — P r ovides the functionality of the scroll b utton on a mouse. A vertical scroll zone is located on the right side of the touch pad. A horizontal scroll zone is located on the bottom of the touch pad. MEDIA CONTROL BUTTONS — Control CD, DV[...]

A T our of Y our Computer 19 D ELL ™ M EDIA D IRECT ™ BUTTON — P ress the Dell MediaDirect button to la unch Dell MediaDir ect or Microsoft ® Wi n d o w s ® Media Center Edition. See "Using Dell Media Expe rience and Dell Medi aDirect™" on page 56. KEYBOARD AND WIRELESS STATUS LIGHTS The lights located above the keyb oar d indic[...]

20 A T our of Y our Computer Left Side V iew SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer . F or more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. AIR VENT — The computer uses fan(s[...]

A T our of Y our Computer 21 Right Side V iew SMART CARD SLOT — Supports one smart card. See "Smart Car ds" on page 76. NOTE: The smart card slot is optional and ma y not ship with your computer . HARD DRIVE — Stores software and data. 1 smart card slot 4 IEEE 1394 connector 7 air vent 2 hard drive 5 5-in-1 media memory card rea de r [...]

22 A T our of Y our Computer E XPRESS C ARD SLOT — Supports one ExpressCar d, such as a modem or network adapter . The computer ships with a plastic blank installed in the slot. F or more information, see "Using Car ds" on page 71. NOTE: The ExpressCard slot does NOT support PC Cards. IEEE 1394 CONNECTOR — Connects devices supporting [...]

A T our of Y our Computer 23 Back V iew AIR VENT — The computer uses fan(s) to crea te airflow through the vents, whic h prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is ru[...]

24 A T our of Y our Computer NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slig htly larger than the mode m connector . T o avoid damaging the computer , do not plug a telephone line into the network connector . MODEM CONNECTOR (RJ-11) USB CONNECTORS DIGITAL - VIDEO INTERFACE (DVI) CONNECTOR Connects the computer to a netw ork. The two[...]

A T our of Y our Computer 25 VIDEO CONNECTOR AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC power requir ed by the computer . Y ou can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power co[...]

26 A T our of Y our Computer Bottom V iew SUBWOOFER — P roduces a broader bass output tha n is provided by the speakers. BATTERY CHARGE GAUGE — P r ovides information on the battery charge status. F or mor e information, see "Checking the Battery Charge" on page 44. BATTERY - BAY LATCH RELEASE — Releases the battery from the battery[...]

A T our of Y our Computer 27 AIR VENT — The computer uses fan(s) to crea te airflow through the vent(s), wh ich prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Re[...]

28 A T our of Y our Computer[...]

Setting Up Y our Computer 29 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or mo r e of the following In ternet connection options: • Dial-up connections that p[...]

30 Setting Up Y our Computer 4 In the next window , click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISP s) . • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If yo[...]

Setting Up Y our Computer 31 Prepare the New Computer for the File T ransfer 1 Click Start → All Programs → Accessories → Sy stem T ools → Files and Settings T ransfer Wizard. 2 Start the F iles and Settings T ransfer W izard. 3 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 4 On the Which computer is thi[...]

32 Setting Up Y our Computer Create a Wizard Disk T o cr eate a wizard disk, use your new computer with W indows XP and perform the following steps: 1 Click Start → All Programs → Accessories → Sy stem T ools → Files and Settings T ransfer Wizard. 2 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 3 On the [...]

Setting Up Y our Computer 33 3 Click Fi n i s h e d and restart the new computer . NOTE: For more information about this proc edure, access the Windows Help and Support center (See "Windows Help and Support Center" on page 13) and search for Files and Settings T ransfer Wizard . For additional information, search dell.support.com for docu[...]

34 Setting Up Y our Computer 3 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary . See th e documentation that came with your printer . Power Protection Devices Several devices are available to protect against power fluctuations and failur es:[...]

Setting Up Y our Computer 35 NOTICE: Most surge protectors do not prot ect against power fluc tuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your ar ea, disconnect the te lephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telep[...]

36 Setting Up Y our Computer[...]

Using the Display 37 Using the Display Adjusting Brightness When a Dell™ computer is running on battery po wer , you can conserve power by setting the brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d.The Dell QuickSet Brightness Meter shows the current brightness setting for the[...]

38 Using the Display Setting Display Resolution T o display a program at a specific r esolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed. NOTE: If you change the display resolution from the current settings, the image may appear bl urry or text may be hard to read. Before yo[...]

Using the Keyboard and T ouch Pad 39 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, pr ess <Fn> and[...]

40 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions Battery CD or DVD T ray Display Functions Wireless Networking and Bluetooth ® Wireless T echnology Function <Ctrl><Shift><Esc> Opens the T ask Manager window . <Fn><F3> Displays the Dell™ QuickSet Battery Meter . F or more information about the [...]

Using the Keyboard and T ouch Pad 41 Power Management Speaker Functions Microsoft ® Windows ® Logo Key Functions T o adjust k eyboard operation, such as the charac ter repeat rate, open the Control P anel, click P r inters and Other Hardware , and click K eyboard . F or information about the Control P anel, see the W indows Help and Support Cente[...]

42 Using the Keyboard and T ouch Pad T ouch Pad The touch pad detects the pressur e and movement of your finger to al low you to move the cursor on the display . Use the touch pad and touch pa d buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, position the cursor on [...]

Using a Battery 43 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your com puter , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS setting s, operate your Dell™ portable computer with the batt[...]

44 Using a Battery CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or eq[...]

Using a Battery 45 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below and by using the Battery Mete r in Dell QuickSet. For informati on about QuickSet, right-click the icon in the taskbar, and click Help . T o check the battery health, pr ess and hold the s[...]

46 Using a Battery T o enter standby mode: • Click the Start button, click T urn off computer , and then click Stand by . or • Depending on how you set the power management options in the P ower Options P roperties window or the QuickSet P ower Management W izard, use one of the following methods: – Pr ess the power button. – Close the disp[...]

Using a Battery 47 Configuring Power Management Settings Y ou can use the QuickSet P ower Management W iza rd or W indows P o wer Options P roperties to configure the power management settings on your computer . • T o access the QuickSet P ower Management W izard, double-click the icon in the taskbar . F or mor e information about QuickSet, click[...]

48 Using a Battery 3 Slide and hold the battery-bay latch release on the bottom of the computer , and then lift the battery from the bay . T o r eplace the battery , place the battery in the bay and press down until the battery-bay latch r elease clicks. Storing a Battery Remove the battery when you store yo ur computer for an e xtended period of t[...]

Dell™ QuickSet Features 49 Dell™ QuickSet Features NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell™ Qu[...]

50 Dell™ QuickSet Features[...]

Using CDs, DVDs, and Other Multimedia 51 Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 P ress the eject button on the front of the drive. 2[...]

52 Using CDs, DVDs, and Other Multimedia T o format CDs for storing data, to cr eate music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copyri ght laws when you create CDs. Adjusting the V olume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. T o adjust the speak [...]

Using CDs, DVDs, and Other Multimedia 53 Y ou can also adjust the volume with the V olume Control option through the Start menu. 1 Click the Start button, point to All P rograms ( or P rograms) → Accessories → Entertainment (or Multimedia ), and then click V olume Control . 2 In the V olume Control window , click and drag the bar in the V olume[...]

54 Using CDs, DVDs, and Other Multimedia 5 Click the drop-down menu under Color quality , and then click Medium (16 bit) . 6 Click OK to save the settings and close the window . Copying CDs and DVDs NOTE: Ensure that you observe al l copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW , D VD+/-RW , or [...]

Using CDs, DVDs, and Other Multimedia 55 Use blank CD-Rs to recor d music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic document ation for more information). Use blank CD-R Ws to write to CDs or to erase, rew rite, or update data on CDs. Blank DVD+/-Rs can be used to permanently stor e la[...]

56 Using CDs, DVDs, and Other Multimedia • Do not burn a blank CD-R or CD-R W to its maxi mum capacity; for e xample, do not copy a 650-MB file to a blank 650-MB CD. The CD-R W drive need s 1–2 MB of the blank space to finalize the recor ding. • Use a blank CD-R W to practice CD recording until you ar e familiar with CD recording techniques. [...]

Using CDs, DVDs, and Other Multimedia 57 Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer prov ides help information. When you launch the media application, click on the desktop icon for additional help. Connecting Y our Computer to a TV or Audio Device NOTE: Video and audio cables for connecti ng your com[...]

58 Using CDs, DVDs, and Other Multimedia If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations. NOTE: See the diagrams at the b eginning of each subsection to help you determine which method of connection you should use. • S-vid[...]

Using CDs, DVDs, and Other Multimedia 59 S-Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video cable directly to the S-video TV-out con nector on the com puter (without the TV/digital audio adapter c able) if your TV or audio device supports S-video but not S/ [...]

60 Using CDs, DVDs, and Other Multimedia S-Video and S/PDIF Digital Audio 1 T urn off the computer and the TV and/or th e audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the S-video cable into the S-vide o output connector on the composite video adap[...]

Using CDs, DVDs, and Other Multimedia 61 4 Plug the other end of the S-video cable int o the S-video input co nnector on the TV . 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or [...]

62 Using CDs, DVDs, and Other Multimedia Composite Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the composite video cable into the composite video-output connector on the composit[...]

Using CDs, DVDs, and Other Multimedia 63 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cabl e into the headphone connector on the computer . 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your[...]

64 Using CDs, DVDs, and Other Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on the computer . 3 Plug one end of the composite vide o cable into the composite video-input connector on the composite video adapter . 4 Plug the other en[...]

Using CDs, DVDs, and Other Multimedia 65 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 T urn on the TV , turn on any audio device that yo u connected (if applicable), and then turn on the computer . 8 See "Enabling the Display Settings for a TV in Microsoft ® W indows ® XP[...]

66 Using CDs, DVDs, and Other Multimedia 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on your computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Mak e su[...]

Using CDs, DVDs, and Other Multimedia 67 Component Video and S/PDIF Digital Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on the computer . 1 S-video TV -out connector 2 component video adapter 1 component video adapter 2 component vide[...]

68 Using CDs, DVDs, and Other Multimedia 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Mak e su re that the r ed, green, and blue colors of the cable match the corresponding adapter ports. 4 Plug all three connectors from the other end of th e component video cable in[...]

Using CDs, DVDs, and Other Multimedia 69 Enabling S/PDIF Digital Audio If your computer has a D VD drive, you ca n enable digital audio for D VD playback. 1 Click Start , and point to All P rograms , and click P owerD VD to launch the Cyberlink P owerD VD application. 2 Insert a D VD into the DVD drive. If the D VD begins playing, click the stop bu[...]

70 Using CDs, DVDs, and Other Multimedia 7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the [...]

Using Cards 71 Using Cards ExpressCards ExpressCar ds leverage PC Card technology to provide a fast and convenient way to add memory , wired and wir eless network communic ations (including wireless wide area network [WW A N] communications), multimedia, and security features to your computer . See "Specifications" on page 137 for informa[...]

72 Using Cards NOTICE: Y our computer does not support PC Cards. T o avoid da maging the pins or card, you should not attempt to insert an unsupported card into the ExpressCard slot. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . T o install an Expr essCard: 1 Hold[...]

Using Cards 73 If you encounter too much resistance, do not force th e car d. Check the card orientation and try again. The computer recognizes the Expr essCard and automati cally loads the appropriate device driver . If the configuration program tells you to load the manufac turer's drivers, use the CD that came with the ExpressCa rd. Removin[...]

74 Using Cards Media Memory Cards The 5-in-1 media memory card r eader provides a fast and convenient way to view and share digital photos, music, and videos stor ed on a media memory car d. NOTE: A media memory card is not a bootable device. The 5-in-1 media memory card r eader reads the following media memory cards: • Secure Digital (SD) car d/[...]

Using Cards 75 CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . T o install a media memory car d: 1 Hold the card with the top side of the car d facing up. 2 Slide the card into the slot until the car d is completely seated in its connector . If you encounter too muc[...]

76 Using Cards Smart Cards NOTE: For information on how to secure your computer while traveling, see "T raveling With Y our Computer" on page 135. NOTE: The smart card slot is optional and ma y not ship with your computer . Smart cards ar e portable credit-car d shaped devices with internal integr ated circuits. The top surface of the sma[...]

Using Cards 77 1 smart card slot 2 smart card 3 ExpressCar d slot 1 2 3[...]

78 Using Cards[...]

Setting Up a Home and Office Network 79 Setting Up a Home and Office Network Phy sically Connecting to a Network or Broadband Modem Before you connect your computer to a network , the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r c[...]

80 Setting Up a Home and Office Network Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Networ k Setup W izard to guide you through the process of sharing files, printers, or an Inte rnet connection between comput ers in a home or small office. 1 Click the Start button, point to All P rograms → Accessories → Com[...]

Setting Up a Home and Office Network 81 Start Button and Connect T o Option 1 Click the Start button. 2 Po i n t t o Connect T o , and then click Show all connections . If Wireless Network Connection does not appear under LAN or High-Speed Internet , you may not have a wireless network car d. If Wireless Network Connection appears, you have a wirel[...]

82 Setting Up a Home and Office Network 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wir eless router . 10 Ensure that no network or USB cables, other th an the network cable connecting the modem and the wireless router , are connected to the broadband modem. NOTE: Restart your wireless e[...]

Setting Up a Home and Office Network 83 Determining the Wireless Network Device Manager Depending on the software installed on your compute r , different wireless configuration utilities may manage your network devices: • Y our wir eless network card’s client utility • The W indows XP operating system T o determine which wir eless configurati[...]

84 Setting Up a Home and Office Network Enabling/Disabling the Wireless Network Card NOTE: If you are unable to conn ect to a wireless network, ensure th at you have all th e components for establishing a WLAN (see "What Y ou Need to Establish a WLAN Connection" on page 80), and then verify that your wireless network card is enable d by p[...]

Setting Up a Home and Office Network 85 • The Dell Mobile Broadband Card Utility (alr eady in stalled on your computer if you purchased the card when you purchased your computer , or on the CD th at accompanied your car d if purchased separately from your computer) If the utility is corrupted or deleted from your computer , see the Dell Mob ile B[...]

86 Setting Up a Home and Office Network Use the Dell Mobile Broadband Card Utility to establish a nd manage a Mobile Broadband network connection to the Internet: 1 Click the Dell Mobile Broadband Card Utility icon, , in the W indows taskbar , to run the utility . 2 Click Connect . NOTE: The Connect button changes to the Disconnect button. 3 F ollo[...]

Securing Y our Computer 87 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]

88 Securing Y our Computer • It is recommended that you do not write down your passwor d. If you do write it down, however , ensure that the password is stor ed in a secure place. • Do not share your passwor d with other people. • Ensure that people ar e not watching you when you type your password. NOTICE: Passwords provide a high level of s[...]

T roubleshooting 89 T roubleshooting Dell T echnical Update Service The Dell T echnical Update service provides proact ive e-mail notification of software and har dware updates for your computer . The service is fr ee an d can be customized for content, format, and how frequently you r eceive notifications. T o enroll for the Dell T echnic al Updat[...]

90 T roubleshooting 4 Diagnostics can be invoked one of two ways: a T urn on the computer . When the DELL™ logo appears, press <F12> immediately . Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating sy stem logo appears, continue to wait until you see the Microsoft ® Windows ® deskto[...]

T roubleshooting 91 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructi[...]

92 T roubleshooting 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are complete, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The Dell Su[...]

T roubleshooting 93 Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility . • View fr equently asked questions. • Learn more about the Dell Support Utility . • T urn the[...]

94 T roubleshooting Problems Writing to a CD/DVD-RW Drive C LOSE OTHER PROGRAMS — The CD/D VD-R W drive must receive a ste ady str eam of data when writing. If the stream is interrupted, an error occurs. T ry closing all programs before you write to the CD/D VD-RW . T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See &q[...]

T roubleshooting 95 C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click T ools , click Options , and then click Security . 2 Click Do not allow attachments to remove the checkmark. C HECK THE TELEPHONE LINE CONNECTION C HECK THE TELEPHONE JACK C ONNECT THE MODEM [...]

96 T roubleshooting Error Messages CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the message is not listed, see the documentatio n for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad, t[...]

T roubleshooting 97 H ARD - DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the computer , remove the hard drive (see "Har d Drive" on page 119), and boot the computer from a CD. Then shut down the computer , r einstall the hard drive, and r estart the computer . R un the Hard-Disk Drive tests in [...]

98 T roubleshooting M EMORY ALLOCATION ERROR — The software you ar e attempting to run is conflicting with the operating system, another program, or a utility . Shut down the computer , wait 30 seconds, and then r estart it. T ry to run the program again. If the error message sti ll appears, see the so ftware documentation. M EMORY DATA LINE FAIL[...]

T roubleshooting 99 S EEK ERROR — The operating system cannot find a sp ecific track on the hard drive. S HUTDOWN FAILURE — A chip on the system board may be malf unctioning. R un the System Set tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89. T IME - OF - DAY CLOCK LOST POWER — System configuration settings ar e co[...]

100 T roubleshooting Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Use the integrated keyboard when ru nning the Dell Di agnostics or the system setup program . When you attach an external keyboa rd, the integrated keyboard remains fully fu[...]

T roubleshooting 101 Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . The Computer Does Not Start Up E NSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The Computer Stops Responding NOTICE: Y ou [...]

102 T roubleshooting Dell MediaDirect Problems C HECK THE D ELL M EDIA D IRECT HELP FILE FOR INFORMATION — Click the ? icon at the bottom of the Dell MediaDirect scr een to access Help. T O PLAY MOVIES WITH D ELL M EDIA D IRECT , YOU MUST HAVE A DVD DRIVE AND THE D ELL DVD P LAYER — If you purchased a D VD drive with your computer , this softwa[...]

T roubleshooting 103 R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 89. If all tests run successfully , the error condition is related to a softwar e problem. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . I F YOU RECEIVE A[...]

104 T roubleshooting NOTE: The icon appears on the Window s desktop if the computer has a Dell Mo bile Br oadband card installed. Double-click the icon to launch the utility . Once the utility has launc hed, the icon appe ars in the taskbar . C ANNOT CONNECT — The Dell Mobile Broadband Card must be activated on the network in or der to connect. P[...]

T roubleshooting 105 I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED C ARD — Contact Dell. See "Contacting Dell" on page 155. I F YOU HAVE PROBLEMS WITH A C ARD NOT PROVIDED BY D ELL — Contact the Expr essCard manufacturer . Power Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions i[...]

106 T roubleshooting Ensuring Sufficient Power for Y our Computer F or optimum system performance, always use a 130- W A C adapter . Using less-powerful AC adapters may cause you to r eceive a WARNING message. The use of a less-powerful AC adapter may also cause your computer to e xperience a degradation in performance. Docking Power Considerations[...]

T roubleshooting 107 Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: If you need technical assistan ce for your scan ner , contact the scanner’ s manufacturer . C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and[...]

108 T roubleshooting D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speak ers is automatically disabled when headphones are connected to t he computer’s front-panel headphone connector . T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E LIMINAT[...]

T roubleshooting 109 V ideo and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If the Display Is Blank NOTE: If you are using a program that requires a higher resolution than your co mputer supports, it is recommended that you attach an ex ternal m[...]

110 T roubleshooting If Only Part of the Display is Readable C ONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer . 2 T urn on the computer and the monitor and adju st the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be def[...]

T roubleshooting 111 Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install dr ivers obtained from othe r sources, your computer might not work correctly . NOTE: The Drivers and Utilities CD is optional and may no t ship[...]

112 T roubleshooting 5 After the CD completes the hardwar e scan, you can also detect other drivers and utilities. Under Search Criteria , select the appropriate categories from the System Model , Operating System , and To p i c drop-down menus. A link or links appear(s) for the specific dr ivers and utilities used by your computer . 6 Click the li[...]

T roubleshooting 113 4 In the Hardware T roubleshooter list, click I need to resolve a hardware conflict on my computer , and click Next . Restoring Y our Operating Sy stem Y ou can r estore your operating system in the following ways: • Microsoft ® W indows ® XP System Restore r eturns your computer to an earlier operating state without affect[...]

114 T roubleshooting 3 Click a calendar date to which you want to restor e your computer . The Select a Restore P oint screen provides a calendar that allows you to see and select restore points. All calendar dates with available re stor e points appear in boldface type. 4 Select a restor e point and click Next . If a calendar date has only one res[...]

T roubleshooting 115 T o r einstall W i ndows XP , you need the following items: •D e l l ™ Operating System CD •D e l l Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed du ring assembly of the computer . Use the Drivers and Utilities CD to load any required drivers. Depending on the region from[...]

116 T roubleshooting[...]

Adding and Replacing Parts 117 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assumes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see "T urn[...]

118 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handl[...]

Adding and Replacing Parts 119 6 P ress the power button to ground the system board. 7 Remove any installed ExpressCar ds from the ExpressCard slot. Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in th e secti[...]

120 Adding and Replacing Parts T o r eplace the hard drive: 1 F ollow the procedures in "Befor e Y ou Begin" on page 117. 2 T urn the computer over , and r emove the hard drive scr ews. NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge&quo[...]

Adding and Replacing Parts 121 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Memory Y ou can incr ease your computer memory by installi ng memory modules on the system board. See "Specifications" on page 137 for informati[...]

122 Adding and Replacing Parts 3 T urn the computer over , loosen the captive screws on the memory module cover , and then remove the cover . NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing clips. 4 If you are r eplacing a memory module, remove the existing module: a Use your fingert[...]

Adding and Replacing Parts 123 NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connect or with the tab in the connector slot. b Slide the module firmly into the slot at a 45-d[...]

124 Adding and Replacing Parts Modem CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on the ba[...]

Adding and Replacing Parts 125 5 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. b Align the modem with the screw holes and pr ess the modem into the connector on the system board. c Replace the sc[...]

126 Adding and Replacing Parts Mini-Card If you order ed a Mini-Card with your co mputer , the car d is already installed. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap o[...]

Adding and Replacing Parts 127 b Release the Mini-Card by pushing the metal securing clips towar d the back of the computer until the card pops up slightly . c Lift the Mini-Card out of its connector . 1 antenna cables (2) 2 Mini-Card 3 Mini-Card connector 1 securing clips 2 Mini-Card 1 3 2 2 1[...]

128 Adding and Replacing Parts NOTICE: The connectors are keyed to ensure correct insertion. If you fe el resistance, check the connectors and realign the card. 5 Install the replacement Mini-Car d: a Align the Mini-Card with the connector at a 45-d egr ee angle, and press the Mini-Car d down into the securing clips until the card clicks into place[...]

Adding and Replacing Parts 129 6 Replace the Mini-Card/modem cover . Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted m[...]

130 Adding and Replacing Parts When replacing the hinge cover , first insert the left ed ge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr oun[...]

Adding and Replacing Parts 131 NOTICE: T o avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product In[...]

132 Adding and Replacing Parts 5 Install the replacement battery : a Insert the battery at a 30-degree angle under the r ele ase latch with the positive side up, and then push the battery into place. b Connect the battery cable to the connector on the system board. 6 Replace the keyboar d. 7 Replace the hinge cover . Optical Drive CAUTION: Before y[...]

Adding and Replacing Parts 133 5 Slide the drive out of the bay . T o r einstall the optical drive, slid e the drive into the drive bay and sn ap it into place. Then replace the optical-drive security screw . Internal Card With Bluetooth ® Wireless T echnology CAUTION: Before you begin any of the procedures in this section, follow the sa fety inst[...]

134 Adding and Replacing Parts 5 T o r eplace the card, connect the car d to the cable and then carefully insert it into the compartment. 6 Replace the card cover and tighten the scr ew . 7 Replace the battery . 1 cable connector 2 card 3 car d cover 3 2 1[...]

T raveling With Y our Computer 135 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and stor e it in a safe place away from the computer or carrying case • Use the Service T ag if you need to report a lo ss or theft to law enforcement officials and[...]

136 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTICE: Do not check the co mputer as baggage. • Consider disabling wireless activity on your comput er to maximize battery op erating time. T o disable wireless activity , press<Fn><F2>. • Consid[...]

Specifications 137 Specifications NOTE: Y our computer comes in different con figurations. T o determine the confi guration of your computer , see "Determining Y our Computer’ s Configuration" on page 15. Processor P rocessor type Intel ® Core™ Solo processor Intel Core Duo processor L1 cache 64 KB L2 cache 2 MB External bus frequenc[...]

138 Specifications Memory Memory module connector two user -accessible SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB, and 2 GB Memory type 1.8 V SODIMM DDR-II supports DDR-II up to 667 MHz Minimum memory 512 MB (via 2 x 256 MB SODIMM DDR-II modules) Maximum memory 4 GB (via 2 x 2 GB SODIMM DDR-II modules) NOTE: In order to take ad[...]

Specifications 139 Communications Modem: Ty p e V .92 56K MDC Controller softmodem Interface internal HDA (High Definition A udio) bus Network adapter 10/100/1000 Mbps Ethernet LAN on system board W ireless internal PCI-e Mini-Card WLAN support; internal card with Bluetooth ® wir eless technology support Vide o NOTE: Y our computer comes in differ[...]

140 Specifications Interfaces: Internal HDA bus External microphone-in connector , stereo headphones/speakers connector Speaker two stereo 4-ohm main speakers and one subwoofer with bass refle x port Internal speaker amplifier 2- W per channel main amplifier and 5- W Class D subwoofer amplifier V olume controls keyboar d shortcuts, program menus, m[...]

Specifications 141 T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.88-inch) sensor -active area Height 42.9-mm (1.69-inch) rectangle Battery T ype 9-cell "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Wi d t h 139.0 mm (5.47 inches) W eight 0.40 kg (0.88 lb[...]

142 Specifications AC Adapter NOTE: For optimum sy stem performance, you shou ld alway s use a 130-W AC adapter . Using less-powerful AC adapters may caus e you to receive a WARNING message and may also cause your computer to expe rience a degradation in performance. Input voltage 90–264 V AC Input current (maximum) 2.5 A Input frequency 47–63 [...]

Specifications 143 Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with a 2-ms half -sine pulse): Operating 143 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (– 50 to 35,000 ft) Env[...]

144 Specifications[...]

Getting Help 145 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Complete the procedures in "T roubleshooting" on page 89 2 R u n the Dell Diagnostics (see "Dell Diagnostics" on page 89). 3 Make a copy of th[...]

146 Getting Help www .euro.dell.com (Europe only) www .dell.com/la/ (Latin American countries) www .dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous , and use your e-mail address as your passwor d. • Electronic Support Service mobile_support@us.dell.com support@us.dell.com apsupport@dell.com[...]

Getting Help 147 Problems With Y our Order If you have a problem with your order , such as miss ing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip hand y when you call. F or the telephone number to call, see the contac t numbers for your region. Product Information If you need infor[...]

148 Getting Help Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back of the computer): Express Servi ce Code: Return Material Authorization Number ( if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, version, and ne[...]

Appendix 149 Appendix Using the Sy stem Setup Program NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding options that you set through the sy stem setup. (An exception is the External Hot Key option, which you can disable or enabl e only through the sy stem setup pr o[...]

150 Appendix Commonly Used Options Certain options requir e that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order , tells the computer wher e to look to f ind the software needed to start the operating system. Y ou can cont rol the boot sequence and enabl e/disable devices using th[...]

Appendix 151 4 When the boot device list appears, highlight the device from which you want to boot and press <Enter>. The computer boots to the selected device. The next time you r eboot the computer , the previous boot or der is restored. Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section , follow the sa[...]

152 Appendix If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge. Y ou can also touch the inside edge of the center hole. NOTICE: T o avoid damaging the surface, do not wipe in a circular moti on around the disc. 2 W ith a soft, lint-free cloth, gently wi[...]

Appendix 153 The following information is provided on the devi ce or devices covered in this document in compliance with the FCC regulations: • P roduct name: Dell™ XPS™ M1710 • Model number: PP05XB Company name: Dell Inc. W orldwide Regulatory Compliance & Environmental Affairs One Dell W ay Round Rock, TX 78682 USA 512-338-4400 Macrov[...]

154 Appendix Dell-installed peripherals include any internal expa nsion car ds, or Dell-b randed module bay or ExpressCar d accessories. In addition, any Dell-b randed monitors, keyboar ds, mice, speakers, microphones for telephonic modems, docking station s/port replicators, networking products, and all associated cabling are included. Definition [...]

Contacting Dell 155 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for your country , find t he appropriate country section in the table below . NOTE: T oll-free numbers are for use within the country for which they are listed. NOT[...]

156 Contacting Dell Australia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 W ebsite: support.ap.dell.com E-mail: support.ap.dell.com/contactus General Support 13DELL-133355 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europ[...]

Contacting Dell 157 Brazil International Access Code: 00 Country Code: 55 City Code: 51 W ebsite: www .dell.com/br Customer Support, T ech Support 0800 90 3355 T echnical Support F ax 51 481 5470 Customer Care F ax 51 481 5480 Sales 0800 90 3390 British V irgin Islands General Support toll-free: 1-866-278-6820 Brunei Country Code: 673 T echnical Su[...]

158 Contacting Dell China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2968 T echnical Support (OptiPlex?[...]

Contacting Dell 159 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T echnical F ax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 W ebsit[...]

160 Contacting Dell F rance (P aris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro .dell.com Home and Small Business T echnical Support for XPS portable computers only 0825 387 129 T echnical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 0[...]

Contacting Dell 161 Greece International Access Code: 00 Country Code: 30 W ebsite: support.euro .dell.com T echnical Support 00800-44 14 95 18 Gold Service T echnical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fa x 2108129812 Grenada General Support toll-free: 1-866-540-3355 Guatemala Gene[...]

162 Contacting Dell Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_direct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for all other Dell computers 1850 543 543 U.K. T echnical Support (dial within U.K. only) [...]

Contacting Dell 163 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension and Inspiron) toll-free: 0120-198-226 T echnical Support outside of Japan (Di[...]

164 Contacting Dell Latin America Customer T echnical Support (Austin, T e xas, U.S.A.) 512 728-4093 Customer Service (Austin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T e xas, U.S.A.) 512 728-4600 or 512 728-3772 [...]

Contacting Dell 165 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Supp[...]

166 Contacting Dell Norway (L ysaker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro .dell.com T echnical Support for XPS portable computers only 815 35 043 T echnical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 F ax Swi[...]

Contacting Dell 167 Singapore (Singapore) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 T echnical Support (OptiPlex, Latitude, and Dell P recision) toll-free: 1800 394 7488 T echnical Support (P owerApp, P owerEdge, P [...]

168 Contacting Dell Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130 Customer Care 902 115 236 Switchboa[...]

Contacting Dell 169 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 T echnical Support (P owerApp, P owerEdge, P owerConnect, and P owerV ault) toll-free: 00801 [...]

170 Contacting Dell U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com T echnical Support (Corporate/P referred Accounts/P AD [1000+ employees]) 0870 908 0500 T echnical Supp[...]

Contacting Dell 171 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free 1-877-459-7298 Consumer ([...]

172 Contacting Dell[...]

Glossary 173 Glossary T erms in this Glossary ar e provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configura[...]

174 Glossary bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output. bus — A communication pathway between the components in your computer . bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic d[...]

Glossary 175 device driver — See driver . DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to conn ect PS/2 keyboar d or mouse cable connectors. disk striping — A technique for spr eading data over multiple disk drives. Disk striping can speed up operations that retrieve[...]

176 Glossary expansion card — A circuit board that installs in an expansion slot on the system boar d in some computers, expanding the capabilities of the computer . Examples include video, modem, and sound cards. expansion slot — A connector on the system boar d (in some computers) where you insert an e xpansion card, connecting it to the syst[...]

Glossary 177 the computer , the memory info rmation that was saved to the hard drive is automatically r estored. HTML — hypertext markup language — A set of codes inserted into an Internet web page intended for display on an Internet browser . HTTP — hypertext transfer protocol — A protocol for ex changing files between computers connected [...]

178 Glossary LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device. M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems[...]

Glossary 179 P parallel connector — An I/O port often used to connect a parallel printer to your computer . Also referr ed to as an LPT port . partition — A physical storage area on a har d drive that is assigned to one or more log ical storage ar eas known as logical drives. Each partition can contain multiple logical drives. PC Card — A rem[...]

180 Glossary refresh rate — The frequency , measured in Hz, at which your screen's horizontal lines ar e recharged (sometimes also referr ed to as its vertical frequency ). The higher the refr esh rate, the less video fl icker can be seen by the human eye. resolution — The sharpness and clarity of an image produced by a printer or displaye[...]

Glossary 181 Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SIM — Subscriber Identity Module. A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in ph ones or portable computers. SVGA — super -vid[...]

182 Glossary V video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer . video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster th[...]

Glossary 183 Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly lar ger than regular floppy disks, about twice as th ick, and hold up to 100 MB of data.[...]

184 Glossary[...]

Index 185 Index Numbers 5-in-1 media memory car d rea d er , 74 A audio connectors description, 2 2 audio device connecting, 5 7 enabling, 6 9 audio . See sound B battery charge gauge, 2 6 charging, 4 7 checking the charge, 4 4 description, 2 6 performance, 4 3 power meter , 4 4 removing, 4 7 storing, 4 8 blanks ExpressCar ds, 7 1 removing, 7 3 Blu[...]

186 Index 186 Index Dell P remier Support website, 11 device latch release description, 2 7 system view , 2 7 device status lights description, 1 7 diagnostics Dell, 8 9 digital-video interface. See DVI display adjusting brightness, 3 7 description, 1 6 res o l ut i o n , 3 8 See also monitor switching the video image, 3 7 display latch description[...]

Index 187 Internet connection about, 2 9 options, 2 9 setting up, 2 9 Internet Connection F irewall, 86 IRQ conflicts, 112 K key b oa rd description, 1 8 numeric keypad, 3 9 p r o b l e m s , 100 r e m o v i n g , 130 shortcuts, 4 0 keyboar d status lights description, 1 9 key pa d numeric, 3 9 L labels Microsoft W indows, 1 2 Service T ag, 1 2 los[...]

188 Index 188 Index power light conditions, 1 0 5 power management adjusting settings, 4 9 QuickSet, 4 9 printer cable, 3 3 connecting, 3 3 p r o b l e m s , 106 setting up, 3 3 USB, 3 3 problems blue screen, 1 0 1 CD drive, 9 3 CD-R W drive, 9 4 computer crashes, 1 0 1 computer does not start u p , 101 computer stops responding, 1 0 1 conflicts, 1[...]

Index 189 System Restore, 113 system setup program, 150 T taskbar QuickSet icon, 4 9 toolbars adjusting the size, 4 9 touch pad cleaning, 1 5 1 customizing, 4 2 description, 1 8 using, 4 2 transferring information to a new computer , 30 traveling with the computer by air , 1 3 6 identification tag, 1 3 5 packing, 1 3 5 t i p s , 136 troubleshooting[...]

190 Index 190 Index[...]